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Survey Information 06
Loss of Equipment 10
Data Security & Encryption 15
Policies & Employment 21
TNS Infratest Kaspersky Lab PR Survey 2013 - Netherlands
Netherlands ©TNS 2012 .Summary 1 TNS Infratest Kaspersky Lab PR Survey 2013 .
000€ per year for replacing equipment generally. 1/3 of respondents is nearly never connected. Only 32% of respondents have a clear picture of business data carried out on employeeowned devices. nearly one third of respondents is not able to amount for electronic devices. TNS Infratest Kaspersky Lab PR Survey 2013 . 48% do not see an advantage of encryption instead of mandatory password. 43% spend less than 5. result with no clear ratio tendency. data loss. Data Security & Encryption More than 1/3 of mobile devices is to an amount of less than 10% connected to the corporate network. 37% working outside the office are 2 days or more a week connected to corporate network. on average 10% of respondents do not have any information about connection to corporate network. Most stolen or lost items are USB sticks. facility keys and office equipment.Netherlands ©TNS 2012 4 . Only 20% made a cost evaluation for encryption vs. For around one third a data loss would have a high negative impact. 66% of lost equipment is reported within one working day. 30% state a full encryption for all mobile devices.Summary Loss of Equipment / Data Security & Encryption Loss of Equipment 82% of respondents use Smart Devices for Business Communication.
TNS Infratest Kaspersky Lab PR Survey 2013 .Summary Policies & Employment Policies & Employment Around 45% of respondents estimate an advantage for recruiting allowing usage of employee-owned mobile devices. 13% stated a job declination because of IT-related issues (such as no social media allowed. 15% report a drop out during the probationary period / first months of employment due to IT-related issues.Netherlands ©TNS 2012 5 . no notebook / laptop or smart phone provided).
Netherlands ©TNS 2012 .Survey Information 2 TNS Infratest Kaspersky Lab PR Survey 2013 .
Netherlands ©TNS 2012 7 .Survey information Fieldwork & Method Countries • 11th-28th January 2013 • Usage of Lightspeed Research Access Panel (LSR) for all countries • Online Interviews • • • • • • • • • • • • Belgium Denmark Finland France Germany Italy Netherlands Norway Portugal Spain Sweden UK N=166 … … … … … N=180 … … … … … Target Persons Topic Questionnaire • IT Decision Makers and Influencers (LSR B2B Access Panel) • in companies with 10-500 employees • PR-Survey about data security and encryption on mobile devices • Identical questionnaire for all countries • 10 minutes (22 questions). statistics TNS Infratest Kaspersky Lab PR Survey 2013 .
Employees at Company SQ1.Netherlands ©TNS 2012 8 . Role description 3 9 23 solely responsible primary decisionmaker specialist decisionmaker influencer expert Role combined Influencer 50 % 50 Decision Maker 47 % 17 TNS Infratest Kaspersky Lab PR Survey 2013 . How many employees work at your company in total? N=180 9 28 10-99 % 63 100-249 250-500 SQ2. Which of the following statements describes your role in decision-making in your company with regard to purchasing. software or services? N=180 SQ2. provider selection or fundamental changes in the context of IT hardware.Statistics (1/2) SQ1.
Statistics (2/2) SQ3. Company Department Owner IT 7 6 16 10 2 9 Purchasing Finance / Accounting Sales / Marketing After Sales / Service 11 2 7 17 14 Product / Service Production / Logistics HR other no answer SQ3: Which company department do you work for? N=180 TNS Infratest Kaspersky Lab PR Survey 2013 .Netherlands ©TNS 2012 9 .
Netherlands ©TNS 2012 .Loss of Equipment 3 TNS Infratest Kaspersky Lab PR Survey 2013 .
Mobile Devices and Impact of lost data • • More than 80% use Smart Devices for Business Communication For around one third a data loss would have high negative impact Usage of Smart Phone / Blackberry for business communication Impact of lost data % yes 3 no don't know catastrophic significant minor negligible 2 27 16 % 82 45 impossible to estimate don't know 13 12 2 Q4.Netherlands ©TNS 2012 11 . Do your employees use smart phones or Blackberry devices (their own or company-issued) for business communications? N=180 Q5. What would be the impact to the business if the corporate data stored on an employee’s smart phone / Blackberry device was lost? N=147 TNS Infratest Kaspersky Lab PR Survey 2013 .
chargers and office equipment among Top 3 If lost or stolen. top 1 is USB sticks followed by facility keys and office equipment % Top 1-3 selection USB keys / sticks Chargers for phones or computers Office equipment Folders 29 26 24 15 2 6 3 3 39 38 37 8 6 13 10 13 % Top 1 16 Smart phone / Blackberry Keys to access facilities Key company vehicle Laptop / notebook computer Tablet Computer Company clothing other 11 11 11 4 don’t know / no answer 18 Q6. From the following list. please select the three corporate items lost most regularly by your employees (or stolen from them) N=180 / multiple answers TNS Infratest Kaspersky Lab PR Survey 2013 .Lost or stolen items – Top List • • USB stick.Netherlands ©TNS 2012 12 .
Overall.000€ 25. how much do you spend each year replacing lost or stolen smart phones.000€ less than 1.000€ don't know / no answer 18 28 4 4 11 18 25 25 22 Spendings for electronic devices % 1 3 5 16 20 Q7.000€ 1.Replacing lost / stolen equipment per year • • 43% spends less than 5.000 to < 10.000€ 10.000 to < 100.000 to < 5.000€ / year) TNS Infratest Kaspersky Lab PR Survey 2013 . Blackberry devices.000 to < 25. Of this.000€ 5. how much do you spend replacing lost or stolen employee equipment each year? N=180 Q8. tablet computers and laptops / notebooks? N=148 (respondents who spend more than 1.Netherlands ©TNS 2012 13 .000€ per year for replacing equipment Nearly one third is not able to number amount for electronic devices General spendings % 50.000 to < 50.
Replacing lost or stolen equipment per year • 66% of lost equipment is reported within one working day Duration of loss reporting % 29 20 11 4 an hour half a working day a working half a week day a week 2 more than don't know a week 17 17 Q9. How long does it usually take your employees to report the loss of a mobile device? N=180 TNS Infratest Kaspersky Lab PR Survey 2013 .Netherlands ©TNS 2012 14 .
Data Security & Encryption 4 TNS Infratest Kaspersky Lab PR Survey 2013 .Netherlands ©TNS 2012 .
Do you know how many employeeowned Tablet Computers are connected to your corporate network? N=180 TNS Infratest Kaspersky Lab PR Survey 2013 . Do you know how many of your staff use employee-owned Smart phones / Blackberry Devices for business purposes? N=180 Q11.Usage and connection of devices • More than one third of mobile devices is to an amount of less than 10% connected to the corporate network • On average 10% of respondents do not have any information about connection to corporate network Smart Phones / Blackberry Devices % 33 23 19 14 15 17 12 11 6 9 16 9 9 % 33 23 23 14 13 7 30 21 17 12 13 13 8 11 9 11 Laptops / Notebooks % 37 21 22 Tablet Computers 19 20 18 10 Q10. Do you know how many of your staff use employee-owned Laptops / Notebooks for business purposes? N=180 Q11. Do you know how many employeeowned Laptops / Notebooks are connected to your corporate network? N=180 Q10. Do you know how many of your staff use employee-owned Tablet Computers for business purposes? N=180 Q11. Do you know how many employeeowned Smart phones / Blackberry Devices are connected to your corporate network? N=180 Q10.Netherlands ©TNS 2012 16 .
Connection to corporate network • 37% working outside the office is 2 days or more a week connected to corporate network • One third is nearly never connected Amount of working time outside the office almost never a day once or twice a month one day a week two days a week more than 2 days a week 30% 11% 17% 8% 29% Don’t know / no answer 5% Q22.Netherlands ©TNS 2012 17 . How much of your working time do you personally spend outside the office and connected to the corporate network (including working at home)? N=180 TNS Infratest Kaspersky Lab PR Survey 2013 .
complete overview No.Data Security of mobile devices • Only one third of respondent have a clear picture of business data carried out on employee-owned devices • 30% state a full encryption for all mobile devices Overview of business data on devices Encryption of devices All mobile devices (smart phones. Do you have a clear picture of all the business data carried on employee-owned devices? N=180 13% Q13. please specify Don’t know / no answer Q12. How does the company secure mobile devices that are used for work purposes (including both employee-owned and company-owned)? N=180 TNS Infratest Kaspersky Lab PR Survey 2013 . tablets and laptops/notebooks) are fully encrypted 30% 18% 16% 10% 7% 6% 0% 7 14 % 32 Only laptops / notebooks are encrypted. but reasonable overview Not at all Other.Netherlands ©TNS 2012 18 . but the full disk We trust our employees to implement appropriate security by themselves We only encrypt certain sensitive files Only some folders on laptops / notebooks are encrypted Only mobile phones are encrypted 46 Yes.
Netherlands ©TNS 2012 19 . data loss shows that a third states a negative and 37% a positive ratio towards encryption Impact of unencrypted data loss Evaluation of costs for encryption % 24 21 yes 71 no. If yes (Q15). Have you ever evaluated how much it would cost your business to introduce full encryption for all mobile devices? N=180 Q16. not essential don't know / no answer 36 Q15. Have you compared that cost again the potential financial impact of unencrypted data loss? N=38 5 yes % no don't know 26 33% 17 State that encryption is more expensive than data loss 4% State a ratio 1:1 37% State that data loss is more expensive than encryption 26% Don’t know Q14. what was the ratio between them? (ratio costs for encryption vs. too expensive and complicated no.Costs of encryption • Only a fifth has made a cost for encryption/ loss of data evaluation • Ratio of encryption cost vs. costs of data loss) N=27 (low base!) TNS Infratest Kaspersky Lab PR Survey 2013 .
mandatory password Protection by mandatory password Amount of mobile devices 1 11% 37% 24% 11% 2% 21 48 2 3 % 31 4 5 more than 5 4% yes no don't know Don’t know / no answer 11% Q17.Protection and devices • 48% do not see an advantage of encryption vs.Netherlands ©TNS 2012 20 . Do you think that mandatory password protection for all mobile devices used for work purposes would protect business data as effectively as encryption N=180 Q18. How many mobile devices do you personally use for work-related activity? N=180 TNS Infratest Kaspersky Lab PR Survey 2013 .
Policies & Employment 5 TNS Infratest Kaspersky Lab PR Survey 2013 .Netherlands ©TNS 2012 .
Netherlands ©TNS 2012 22 . Do you believe that a policy of allowing employees to use their own personal devices for work give firms an advantage when recruiting new staff? N=180 Q20. Do you believe that strict IT usage policies for employees gives firms a disadvantage when recruiting new staff? N=180 TNS Infratest Kaspersky Lab PR Survey 2013 .Policy and Employment • Same amount of respondents (44 & 47%) estimate an advantage as well as a disadvantage of strict or tolerant policies Advantage and disadvantage of policies in recruiting % 40 32 37 21 18 9 8 8 7 7 probably yes neither yes nor no 7 6 definitely yes probably no definitely no don't know / no answer Q19.
no notebook / laptop or smart phone provided etc. Has a new employee ever left your company during the probationary period / first months of employment due to this? N=180 TNS Infratest Kaspersky Lab PR Survey 2013 .Impact of IT issues on new employees / candidates • 13% stated a job declination • 15% can report a drop out Declination of job offer Left company during first months 18 13 20 15 % % 69 yes no don't know yes no 65 don't know Q21a. Has a candidate ever declined a job offer at your company because of IT-related issues (such as no social media allowed.)? N=180 Q21b.Netherlands ©TNS 2012 23 .