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ENGLISH LANGUAGE AND PROFICIENCY SHORT COURSEWORK SPECIFICATION CONTENTS TOPIC PAGE

Appreciation

Graphic Organizer of Effective Communications(Article From Book)

Graphic Organization Of The Article

Critical Reviews

Reflections

6-9

References

10

Appendix

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PPISMP BAHASA MELAYU SEMESTER 2

ENGLISH LANGUAGE AND PROFICIENCY SHORT COURSEWORK SPECIFICATION APPRECIATION Alhamdulillah. Thanks Gods because our coursework have been done lastly. Firstly we want to says a very thankful to our lecturer, Madam Ernie Bt Adnan that was gave advice to us during finished this assignment. Although she was very busy, she still spend her time to do colaboration with us to make sure we finished this coursework based on the question. We also want to wish thank you to our friends from PPISMP BM Semester 2 that was help us during found the information about this coursework. They also give many ideas that we can take to finished up my assignment properly.

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ENGLISH LANGUAGE AND PROFICIENCY SHORT COURSEWORK SPECIFICATION Graphic Organizer of Effective Communications(Article From Book)

One person sends ideas and the other receives them, and the process is reversed. Both sending and receiving at the same time.

The routed traveled by a message that uses to reach the sender-receivers. Response of the

SENDER - RECEIVERS

CHANNEL S

receiver-senders to each other.

SETTING THE ELEMENTS OF COMMUNICATION The environment in which the communication occurs. MESSAGE Represented by symbols. S Made up of the ideas angd the feelings that a senderreceiver wants to share. External

FEEDBACK

NOISE

Interference that keeps a message from being understood or accurately interpreted. Internal Semantic

Comes from the Verbal Non-verbal environment and keeps the message Words in a language. Ways we communicate without using words. from being heard or understood.

Cause by peoples emotion reactions reaction to words.

Occurs in the minds of the senderConcrete symbol Symbol that represent an objects. INSTITUT PENDIDIKAN GURU KAMPUS PERLIS Stand for ideas. PPISMP BAHASA MELAYU SEMESTER 2 Abstract symbols receivers when their thought or feelings are focused on something other than the communication at hand.

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ENGLISH LANGUAGE AND PROFICIENCY SHORT COURSEWORK SPECIFICATION Graphic Organization Of The Article

Effective communications - one of the most important lessons that we will ever learn - problem caused by ineffective communication INTRODUCTION INTRODUCTION i) Organization- the topic that we want listener receive

Involves all parties using our listening skills as well as talking skills important in our business or personal relationship

ii) Planning-plan the reactions on any scenarios -be ready to react on any condition

iii) Body language- the body language must macth with the words that we said CONTENT v) Respond-be respond to the person that we are communicating INTRODUCTION vi) Common ground- do not place our focus on different opinion vii) Stay positive- must thinking positive and negative on doing statement viii) Listen- listen to what the other person was said iv) Simple and concise-use a simple word that the listener will understand easier

CONCLUSION INTRODUCTION Effective communication was important part of leading a succesful life and improve both of our personal case including the business relationship INSTITUT PENDIDIKAN GURU KAMPUS PERLIS PPISMP BAHASA MELAYU SEMESTER 2

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ENGLISH LANGUAGE AND PROFICIENCY SHORT COURSEWORK SPECIFICATION Critical Reviews After reading and understanding the content of both articles, we agree with the statement in it. We knows that the communication is one of important component in our daily life. Although it was very hard to reach the levels of effective communication. From the article that we have been read, we identify that there are many ways to build the effective communication in ourself. For example, before we start any public speaking or any speech that need we talk infront other people, we must get ready with our topic. The topic that we want to talk also must be suitable with the condition. There are several elements in effective communications such as senderreceiver, feedback, noise, setting, channel and message. We agree that if we lack one of this element, we cannot reach an effective communication skill. For an example, if Abu talk to Ahmad and Ahmad doing something else such as talk to his mobile phone, so, Ahmad will not reach effective communication skill because he do not give all of his attention to what Abu talk about. So, we believe that effective communication will reach if someone focuss to what other people talk about to make sure all message that someone want we know will send properly. Effective communications also helps us to improve our self such as in our job. For example for businessman, they must have communications skills to attrack people to join their business. Thats why, the effective communications is important to us. The others ways that was states in the articles, to be an effective communicators we should plan many reactions on any conditions. We must get ready on any

condition and be react with our partner. For the conclusion, we agree with statement in both of the articles. Moreover, we also believe effective communication is the most important thing in our daily life. Good communication skills are an important part of leading a successful life. Having good communication skills improves both your personal and business relationships and makes life more pleasant for all involved.

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ENGLISH LANGUAGE AND PROFICIENCY SHORT COURSEWORK SPECIFICATION REFLECTION(JUNAIDA BT SHUKOR) Assalamualaikum. Im very thankfully for our God because my coursework was done succesfully although I have face many problem when did this assigment. I also want to wish a very thankfully to my partner,Rosnazifa Bt Romli in doing our job together until done. We also glad to wish thanks you to our lecterur, Mdm Ernie Adnan that was help we finish this coursework. In this semester I have receive a new topic in my coursework also known as Kerja Kursus Pendek(KKP) and this coursework must be done in pairs. We have given a topic about Effective Communication. In this coursework, we must find two article about effective communication. One article was found from internet and the other one was from books,jurnals,magazines and so on. We have choose two article from internet and book. After finish finding the article we must do the graphic organization about the article. Lastly, we doing the critical views about the article. From doing this article I have learn more about the affect of communication in our daily life. The effective communication is the main component that alls of us must need. The highiest confidency in ourself was start from coour communication. The lowest self-confidence usually occur when we have problem in communication. This

phenomenon always I see in my daily life. Besides that, in all profesion need effective communication because its can help our job move infront. For example, a teachers need communication when doing his or her job that was teaching pupils or students in the school. When the teacher did not have the skills in the communication with her or his students how she or he will teach the student? When being a teacher, our job also not teach only but we have face all types of people so this profession need the communication skills. Effective communication is the most important in our life because from our communication our personal was been shown. The good speaker and listener have no problem in any condition. This is because they was ready on anytime to react with any condition that be come to them.

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ENGLISH LANGUAGE AND PROFICIENCY SHORT COURSEWORK SPECIFICATION For me, effective communication is the important things in our daily life because it is the part of our life product that we always show to the others people.

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ENGLISH LANGUAGE AND PROFICIENCY SHORT COURSEWORK SPECIFICATION REFLECTION ( ROSNAZIFA BINTI ROMLI) While I am doing this coursework, my group was asked to find two articles about Effective Communication skills. Aspect that we should give attention was the articles must related between each other. There are two members in my group. So, we devide the work inti two which each person will finding only one article. Both of this articles should be found based on the different sources such as one article from internets and the another one from books, magazines, jurnal and so on. Process to find out an articl e about Effective Communication Skills from books is more difficult than from an internets. Although, I am still obstinate to find it until I found a book titled Communicating Effectively which writed by Saundra Hybels and Richard L. Weaver II. .

After finished the process of find the books, I am discuss in a group to find out an articles that related to each other. This process was quite difficult because this book was used the words in quite high level for me. So, I cannot understand about this whole article. On the 2nd of March we did the collaboration with Madam Ernie, she also asked we to found another article because the explaination in that article was not cleared. So, we go back and found another article that it words more easier than the article before but it also must be related with the article that we search via internets. After finished found two articles that related to each other, we should drawn the graphic organizers for each of that two articles. This process was not difficult because I can search internet to find out more about graphic organizers and the example of how to design the graphic organizer correctly. After finished design my graphic organizer, we discuss about how to writed the critical reviews based on the two articles that we had. This is the main reason why we should finding out two articles that related to ech other. This is because, if this two articles do not related to each other, the critical review cannot be written properly. Critical review asked we to writed about our own views about that articles and the opion which we agree or disagree with the explaination that have in that articles.

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ENGLISH LANGUAGE AND PROFICIENCY SHORT COURSEWORK SPECIFICATION This process is quite difficult, but with cooperation between our group members made this coursework work smoothly. After finished all the coursework, I realized the important of found out an articles and produce the grapic organizer and write the critical review. All that can improved my skills in find information skill, how to write the summary and to produce my critical reviews. For the conclusion, this coursework improved my skill in English. Moreover, it also give me more knowledge about Effective Communication Skills that I can use it in my daily life.

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ENGLISH LANGUAGE AND PROFICIENCY SHORT COURSEWORK SPECIFICATION REFERENCES Saundra Hybels, Richard L. Weaver II ( 2004). Communicating Effectively Seventh Edition, The McGrow-Hill Companies Higher Education, Americas, New York. Shirley Taylors,(2000). Essential Communication Skills. Longman and Pearson Education, England. http://www.profitbuilders.com/resources.htm http://www.google.com.my/search?client=firefox-a&rls=org.mozilla%3AenUS%3Aofficial&channel=s&hl=en&source=hp&q=graphic+organizer&meta=&btnG=G oogle+Search

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ENGLISH LANGUAGE AND PROFICIENCY SHORT COURSEWORK SPECIFICATION

APPENDIX

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