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Number 411337 Date 6/27/2012 Status Assignee Actual Savings Amount Disputed Estimated Savings Closed Bouwman, Jeanette $0.00 $0.00 $0.00
Location Bellingham - Consumer Protection Division NAICS 541920-Photographic Services
Name Byron Massey 1879 White Lake Dr PMB 7231 White Lake, NC 28337 Phone Day (336) 239-4940 Phone Evening Email (910) 588-4112 byron.massey@harvesterge ar.com
Name Getty Images 605 5th Ave S Ste 400 Seattle, WA 98104 Contact Phone (206) 925-6753 Toll Free Email copyright.complian email@example.com m
Name Contact Phone Contact Phone Email
Code 019 203 316 Practice Inadequate Disclosure Internet Billing Issues
Date Added 7/3/2012 7/3/2012 7/5/2012 Activity Type Email to Respondent Email to Complainant Email from Respondent Activity R First Letter to Respondent To: firstname.lastname@example.org C First Letter to Consumer To: email@example.com
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Date Added 7/10/2012 8/3/2012 8/3/2012 8/3/2012
Activity Type Email to Complainant Reviewed Email to Respondent Resolution-OTHER
Activity C Additional Info Needed To: firstname.lastname@example.org Not having received from C the information that R reuquested am closing the file as OTH. Rsup Closing Neutral To: email@example.com
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Description I own a web site company that provides solutions for churches and ministries and lately my customers are getting letters from Getty Images stating that photos on our sites are unlicensed. First off we always purchase photos from stock photo sites because there is no other way to download them unless you purchase them. Secondly, we have downloaded many images from free sites like www.sxc.hu which rose in popularity when Getty started to charge so much per photo (now owned by Getty Images). Many of the images that we use can be found across multiple stock image sites yet they claim ownership regardless if a photographer post it for sale in many different places. All I can tell you is that we have always maintained a fair and honest method of doing business and would never take a photos without paying for it unless it was posted to a free site. My research online has led me to believe that Getty is seeding these sites with photos in order to collect on them later. I would like to request a full investigation into their business practices as it appears to be an extortion in my opinion. I can be reached anytime if you need further information. We only wish to be in full compliance of the law and maintain that we always have operated our business in such a way. Thanks for you help in resolving this problem! Expected resolution details: I just want to be sure I and my customers are in compliance and no longer harassed.