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Our Iceberg is Melting
Let’s learn, share and empower!!!
E-Learning Program : General Management Series
Prepared by : MM Consulting / A. Wisanggeni
Author / Source : John Kotter
Place & Date : Pamulang, Feb. 8, 2008
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Fathonah, Amanah, Sidiq and Tabligh
Semua orang akan rusak, kecuali orang yang berilmu.
Orang yang berilmu pun akan rusak, kecuali orang yang beramal.
Orang yang beramal pun akan rusak, kecuali yang ikhlas.
(Al-Ghazali)
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Main Characters

¨ Fred
¨ Alice

¨ Louis

¨ Buddy

¨ The Professor

¨ NoNo
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The 8 Step Process of Successful Change

Set the Stage
1. Create a Sense of Urgency
¤ Need for change; act immediately
2. Pull Together the Guiding Team
¤ Leadership skills, credibility, communications
ability, authority, analytical skills, and sense of
urgency
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8 Steps (cont.)

Decide What to Do
3. Develop the Change
Vision and Strategy
¤ Clarify future from past;
make future a reality
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8 Steps (cont.)
Make it Happen
4. Communicate for Understanding and Buy In
¤ Make others understand and accept vision and
strategy
5. Empower Others to Act
¤ Remove barriers
6. Produce Short-Term Wins
¤ Visible successes A.S.A.P.
7. Don’
t Let Up
¤ Initiate change until vision is a reality
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8 Steps (cont.)

Make It Stick
8. Create a New Culture
¤ New behaviors replace old traditions
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Our Iceberg Is Melting

By: John Kotter