Mr. S.L.M.Warrier


Every experience requires the help of a number of people for it to be truly rewarding. No. work can be done in vacuumed. The accomplishment of this project would have not been possible individually without encouragement, assistance and valuable support from various sources. Through it is customary to thanks all those who helped me in this project, but since the report of my summer training as part of my course curriculum for Post Graduation Diploma in Management (PGDM) programmed so I take this, Opportunity to offer my gratitude to a number Of helping hands for their co-operations and advices to enable me to bring up this project report. My training in IFFCO INDUSTRY has been a worth while experience because of the help I received from a number of people here and I would like to take this opportunity to extend my heart felt thanks of all those who made my training a good learning process. First of all, I express special gratitude to my project guide Mr. S.L.M.Warrier, Manger (H.R.) (P& A Department) IFFCO Aonla, Bareilly for encouraging me take this topic for research work and providing the stimulus for putting my heart and soul into it. I am deeply indebted to Mr. A.K.Singh (Sr. G.M. IFFCO), who gave me permission for training and made necessary arrangements for the same. I take this opportunity to express my appreciation and deep sense of gratitude to Mr. D.C.KALTA, Manager Training, IFFCO, AONLA, for the moral support. My sincere thanks also go to Mr. K.K. PANDEY, training Officer, IFFCO, AONLA, Who allowed me Summer Training in IFFCO and gave me his suggestions, invaluable time and criticism, whenever needed. Last but certainly not the least, I would like to thank to all the members of IFFCO INDUSTRY who provided me with the information and the facilities for the execution of the project. Finally I would like to thank my teachers and parents for their guidance, and friends who helped me in the completion of this report.


To make the student conversant with the practical knowledge and the industrial atmosphere implant training is must. The training basically aims at following:    To be familiar with the industrial environment. To be aware of what is happening in fast growing professional work. To visualize study text through practical happenings. To explore own fields of project.

IFFCO AONLA provided with ample opportunities to pursue above mentioned goals. I am quite sure that the knowledge that I gain in my practical training will prove to be very helpful in my future. Labor welfare work is undertaken by various groups within and outside an organization to improve the living conditions of workers. The objective is to make the worker happy, healthy, committed and loyal. Employers with a progressive outlook have always invested heavy amounts in enriching the life of workers. My humble endeavor and motive in presenting the project report is to present a strategic overview of employee’s welfare at IFFCO which is an important integral part of Personnel management. It is hoped that this project will serve as a supportive document to research workers as efforts has been tried to make this report an informative, stimulating and self explanatory.

CONTENTS PART-A THEORETICAL FRAMEWORK  Introduction of employee welfare  Merits of welfare measures  Types of welfare activities  Welfare facilities by the government  Chapter v of factories act Company Profile  Introduction about IFFCO  Introduction of IFFCO Aonla unit  Personnel Department Workers welfare at IFFCO AONLA PART-B Objectives of the study Research Methodology Observation and analysis Findings Limitations Suggestion Conclusion Questionnaire Bibliography .



. talented and they do hard work so they need to be retained and maintained to serve the Organization and therefore better welfare facilities are designed to care of well being of the employees.EMPLOYEE WELFARE Employees are well educated.

An example of this is the recent announcement of Government of India to allow for 8. mental. MERITS OF WELFARE MEASURES Labour Welfare is justified for several reasons:- . Trade-Unions which look after anything done for the intellectual.The term welfare as applied to the industrial employees welfare means faring or doing well it is a comprehensive term and refers to the physical. nutrition facilities. moral and emotional well being of an individual Labour welfare also referred to as betterment of work for individual. we may include medical and educational facilities. We prefer to include under welfare activities for betterment of the workers whether by employees by government agencies or by other agencies over and above what is laid down by law or what is normally expected as part of the contractual benefits for which the worker may have bargained. Thus under this definition. physical. A well fed. well clad and satisfied worker is an asset. holidays with pay.33% bonus to all industrial workers. moral and Economics and safeguard and promote the interest of workers. social insurance measures undertaken voluntarily etc. They can compel government and employers to agree to improved benefits for the country. It is by no means a dead investment.

Industrial Training-: Training in various activities for different jobs in the factory. . namely. ix. and Welfare measures outside the work place. Conveniences Workers Health Service Woman and Child Welfare Worker’s Recreation Employment Services Economic Services Lobour.Management Participation Worker’s Education i. Welfare measures outside the work place Housing: bachelor’s quarter. iv. Each group includes several activities-: 1- Welfare Measures inside the work place Condition of the Work Environment. v. Type of Welfare Activities-: The meaning of lobour welfare may be made clearer by listing the activities and facilities which are referred to as welfare measures. groups. 2i. iii. Voluntary-: Those workers that the employer performs for the benefit or workers of his own Volition.1234- Constitutional-: Legal compulsions regarding the safety and working conditions of worker etc. ii. family residences according to types and rooms. A comprehensive list of welfare activities is given by Mouthy in his monumental work of lobour welfare measures into two broad. Mutual-: This kind includes the welfare work done by lobour unions in cooperation with each other. 12Welfare measures inside the work place. viii. vii. without any coercion being involved. vi.

consumer and credit societies. 1962. and similar other contentment regulating working condition in other groups of industries like Railways. athletics. Mines Act. Community leadership development. vii. parks recreation. v. reading room and library.1951. Sea-fares. iv.1948. and hobby circles. Airways. child. study circles. council of elders. cultural programs that is music. family planning. Sanitation. Markets. Welfare facilities may also be categorized (a) intra-mural and (b) extra mural. youth and women’s clubs. playgrounds.(PWA) shops and commercial establishments and banks and insurance companies. committee of representatives. 1952. Plantation Lobour Act. xiii. The Plantation Lobour Act. services and problem. nursery. Statutory Provisions -: These are mandated by the Factories Act. Watch and ward security. festivals celebration. ix. viii. dispensary. medical. iii. clubs. clubs. xii. Roads lighting. Cooperatives. gymnasia. education and recreational facilities for employee and their dependents. Water. open air theater. primary. Bank Transport Communication. vi. Welfare activities may also be defined as -: i. The Mines Act. x. post. swimming pool. Welfare Facilities by Government Welfare activities of the State in relation to the creation of basic Welfare Standards for workers employed in undertaking. 1948. culminated in passing of the Factories Act. xi. and high school. . family visiting. telegraph and telephone Health and medical services. interest. administrative of community. craft centers. the Factories act is most significant. Schools. Recreation. 1951 and same other acts of all these. emergency ward out patient and in-patient care. secondary. Waste disposal. games. The welfare activities covered by these funds include housing.ii.

building. hours of work were sought to be regulated and were. fair prices shops and loans for purchasing personal conveyance and host of other facilities. Non Statutory Provisions -: Non Statutory Provisions are related to the house. incorporated in the Act in1911. The Indian Factories Act. A more comprehensive legislation to regulate working conditions replaced the Act in1948. . leave travels concession. It is registered under Trade Union Act.ii. the Act was amended and enlarged in1934 following the recommendation of Royal commission of labour. 1948 -: The Act was first conceived in 1881. education of children. Later. UNION-: IFFCO has one registered and recognized Union named as IFFCO Aonla Employees Unions. therefore. when legislation was enacted to protect children and to provide health and safety measure.

48)  Welfare Officer.44)  Fist and appliances (like first aid boxes or cupboards) –one for 150 workers and ambulance facilities. employing 500 or more workers.43)  Sitting facilities for occasional rest for worker who are obliged to work standing(S.(S.47)  Crèche.CHAPTER V OF FACTORIES ACT Welfare [Section 42+052] Chapter V of the Act contains provisions for welfare measures for the workers.42)  Facilities for storing and dry clothing (S.49) .(S. The whole of the chapter containing sections to the long desired provisions of uniform standard of welfare order for industrial lobour.(S. if employing over 150 workers.(S.45)  Canteens with the capacity of more than 250 workers. if there are more than 500 workers.46)  Shelters rest rooms and lunch rooms.(S. if employing more than 30 women.  Washing Facilities (S.


IFFCO-“The Fertilizer Giant”-: India is fast emerging as the potential work Leader in the economic field and agriculture countries to be the main stay of India’s economy. Present Set Up-: IFFCO’s four most modern plants are located at Kalol.000 societies most of them being Village Cooperatives Spread all over India (near about 21 states). It is continuously enhancing the present production capacity and adding up new ventures to fill up the demand supply gap. IFFCO is the federation more than 35. it has turned out to be an institution with immerse contribution in National Progress. Kandla in Gujrat and Phulpur. Aonla in Uttar Pradesh having the total annual Production Capacity of 4. In just three decades. IFFCO the Pioneer organization in the Cooperative Sector from its very inception has been performing exceedingly well Over the years. one more Supported Plant is Under Construction at Oman. 1967 as a multi-cooperative Organization. it has grown in stature. IFFCO’s all the Plants have been ac heaving the annual capacity aberration in the range of 112-120%.7 Hilton tones of fertilizers. strength and stability. .BRIEF HISTORY OF IFFCO Indian Farmers fertilizer Cooperatives Limited (IFFCO) was established on 3rd November.

19.89 Lakh Tonne.IFFCO IN BRIEF-:  Largest producer of fertilizer in the country.  Installed Annual Capacity.78 Lakh Tonne.  Service to the farmers through a variety of programmes.25 Lakh Tone. • • • • UREA NPK/DAP Total “N” Total “P205” - 36. .  Fertilizer marked through 36144 cooperative societies and 167 Farmer Service centers.74 Lakh Tonne. 19. 7.

24.6 Cr. 71. Urea. : Ammonia. 651.6 Cr. Urea “N” AONLA UNIT-: Year of Commissioning Investment Products : 1988 & 1998 : Rs. : Ammonia. : Ammonia. ‘N’ KANDLA UNIT -: Year of Commissioning Investment Products : 1975 : Rs. . Urea ‘N’.23 Cr.IFFCO PLANTS KALOL UNIT-: Year of commissioning Investment Products : 1975 : Rs.

the society has indeed blossomed in to a premier organization and the capital intensive fertilizer industry India. Thus the capacity of the plant at Aonla has been doubled. The commercial production from the expansion units started from 25th December 1996. IFFCO has emerged as the largest Producer & marketer of fertilizer in the country with four operating units located at Kandla & Kalol in Gujrat and Aonla (Bareilly) & Phulpur in UP. a replica of Aonla expansion plant. of India has allowed IFFCO to expend all its four plants. 200 Crore. federation of 30500 Societies . Seeing the success of IFFCO Govt. Ever since its Kalol and Kandla plants went in to commercial production during 1974-75 they have carved a niche for themselves in the realm of capacity utilization and establishing new production performance record each other.666 Crore Ammonia . IFFCO added another feature in its cap by commissioning its fourth Rs. spread over 19 states and 3 union territories to provide a giant supply base for the COOperative distribution system .81 further strengthened the organisation’s production capacity thus enabling IFFCO. Thus.IFFCO. Phulpur and Aonla and 27% by Kandla unit.Urea plant at Aonla Bareilly (UP) 29th may 1988. Kandla units expansion activities are in progress. Kalol plants has been expanded and Commissioned in September 1997. Set up in 1967 as a multi CO-Operative with an authorized capital of Rs. With three years of their going into commercial production IFFCO had occupied the coveted position of country’s largest manufacture of fertilizer.A Pride venture of CO-Operatives The Story of IFFCO is a success story unparallel in the annals of Indian COOperative. Its Contribution to the nation’s total fertilizers requirements in nitrogenous and phosphatic fertilizers are about 18% by Kalol. IFFCO ‘s Phulpur plant which went in to production in 1980 . the honour it has steadfastly maintained. Phulpur unit. . has also been installed in November 1997.

.  To provide and arrange for the training of employees of the CO-Operative Societies to Promote and develop the sales of fertilizer and other agricultural production requisites in which IFFCO is interested.  Educating.  To undertake research and such other activities conductive to the development of the industry well as IFFCO. training and guiding the farmers for improving agricultural productivity and rural economy.OBJECTIVES-:  Augmenting fertiliser Production and ensuring fertiliser availability at farmers door step.  Promating Natoin’s growth through modern farming techniques.  Strengthing CO-Operative fertiliser distribution.  To inter into collaboration with CO-Operatives in India or in Foreign Countries For machinery and equipment’s and for designing engineering construction for maintenance or fertilizers. chemicals and plants.

1500 crore and annual profit of Rs. o New fertilizer Units o Phos. . Business and exports o Petroleum and Natural gas The vision 2010 has already achieved the sales turnover by Rs. The areas contemplated for future growth include. 1500 Crore by the year 2010.acid o Agri. o Power o Bio fuels o Renewable energy o Banking.32933 crore during the financial year 2008 -09.VISION 2010 The society has set for itself new target with objective to realize the group turnover of Rs.

 Best Environment Excellence Award from Indo-German Genentech Foundation. . PHULPUR  Four Awards for Productivity from NPC. Chicago.  Two Awards for Industrial safety from GOI.  Award for Safety From National safety Council.  Award for Technical Innovation from FAI.  Three Awards for best Environment Protection from FAI.  Six National Safety Awards from GOI.  Two Raj Bhasha Shields for performing Hindi.  Indo German Greentech Environment Excellence Award.MAJOR AWARDS RECEIVED KALOL  Seven Awards for overall.  Two awards for Technical innovation from FAI. performance from FAI.  Three National Energy Conservation Awards.  Two awards for Overall Performance from FAI.  Best technical Paper award by FAI.

KANDLA  Twelve safety Award from National Safety Council.  Awards for Best House Journal. Bombay GOI.  Letter of Appreciation from CEB for Energy Conservation.  Raj Bhasha Award for Promoting Hindi.  Twenty three Safety Awards from Gujrat Safety Council. Barada.  Nineteen Awards for Safety from National Safety Council.  Two awards for Highly Commendable Accounts.  Six Awards for Overall Performance from FAI. OTHERS  Three awards for Best Display in FAI Exhibitions. USA.  Award in Appreciation of Initiative in Family Planning. .

1988 and Aonla -II in December 1996.II units are achieving average annual capacity of 11. South-West on Bareilly Aonla road.6%. Aonla-I and Aonla-II. an Ammonia . Both Aonla .000 MTPA for Ammonia and 14. The Total Capacity of Aonla unit including both phases is 89. Aonla-I was Commissioned in May. Aonla unit. IFFCO Aonla unit is one of the most efficient and quality use as well environment cringed unit. Aonla Unit is located in the Gangetic Plains of Uttar Pradesh in Bareilly district about 25 km.Urea complex.000 MTPA for Urea having two streams of Ammonia and four streams of Urea.AONLA UNIT-: The flagship of IFFCO. .52. 91. is comprised of two phases.I and Aonla .

1996 Aonla-I Aonla-II Natural Gas Natural Gas with naphtha 660 955 Guaranted Specific Energy.1996 26.Denmark Snam Progetti.09.1985 08. Urea 5. in crores) 4. per MT Ammonia 8.01. With NG With NG + Naphtha 5.1988 4.11.Italy Ammonia Urea Ammonia Urea .45.1996 25.43 Gcal.11.000MT 30.1993 18.000MT 08.1988 16.05.1988 13.500MT 7.76 Gcal.THE SALIENT FEATURES OF AONLA UNIT-: (A) Particular Capacity(per annum) Ammonia Urea Project Zero Date Mechanical Completion Ammonia Production Started Urea production Started Commercial Production Started Feedstock Project Cost(Rs.01.4 Gcal.26. 7.03 Gcal. 7. Plant Technology: Haldore Topsoe.05.500MT 7.34 Gcal.

M.05. TEC and PH Plants of both phases. & Steam & Power Generation.Consultants-: Development Consultant Ltd.1997 PDIL and HITAS PDIL and SNAM Progetti Dedicated to Nations By Hon’ble P.05. Gujral . Ammonia Urea 17.K.1989 Ammonia Urea 29. Offisites. Rajiv Gandhi Sh. I.Of India Late Sh.

Govt.P Government. of India.ACHIEVEMENTS-: Aonla Unit has bagged following awards:  Best Project implementation (2nd Prize) by ministry of programme Implementation.  Technical Film “New Horizons-Aonla Project” 2nd Prize by FAI (Fertilizer Association of India).  Indo German Genentech Environment Excellence Award. . It is only Organization which found this award.  IFFCO found 7th rating award for U.  National Energy Conservation Award 1995(1st Prize) in the Fertilizer Sector By Ministry of Power. Govt.  Certificate of merit from NPC(National Productivity council) for Performance in the year 1993-94. of India.


Employer development leads to the organizational development IFFCO has grasped this fundamental truth. A fully functional Training and Development Section a has been created to provide learning avenues to the employees. Most of the employees are recruited as trainees and men required to undergo extensive off the job and on the job training in various disciplines. Other managerial and development training is also arranged in house as well as at the other Prestigious institutions. The development activities do not end with the employees but extended to the families also.

Organization Chart Of IFFCO
Unit Head (SGM)

General Manager (Technical)


DGM(System) DGM (Tech.)




JGM(Urea& PH)


JGM Utilities

Head Office of IFFCO is situated at New Delhi. It has cooperative staff such as engineering division that plays a link pin role between cooperative office, operating units of Kandla,Kalol, Phulpur ,Aonla and Paradeep in the same way staff functions as management service decision, finance and accounts, marketing. IFFCO consists of both line and staff managers but there are clear demarcation among their authorities and responsibilities. The theme of Organizational effectiveness is to have a high degree of collaboration among the managerial personnel through the structure provides. The organization structure of IFFCO Aonla is as Fallow-:

1. Sr.General Manager Office-: Sr.General Manager is the highest authority of
Aonla whose decision is final.

2. Finance and Accounts Department-: The department coordination with all
division and complies the organizational financial results such as profit and loss account and balance sheet, budgeting etc.

3. Personnel and Administration department-: It is responsible for
formulation of policies, procedures in matter of personnel and administrations as whole. Under this all personnel functions, welfare, time office, security and hospital related functioning are dealt with.

4. Maintenance Department-: Under which the maintenance of all mechanical,
electrical maintenance, telephone and mechanical services are included.

5. Production Department-: Here, the production and all other related activities if
production of Ammonia and Urea are considered

6. Utility Department-: The department of Utilities performs the functioning of
production of steam, power and offsite purification of water of recycling.

7. Technical Department-: Here, technical services and engineering service of fire
and safety, training research and development, energy conversion scheme, safety and population appliances take place and programmer consider.

11. Material Department-: All material. . production reporting. Transport Department-: It looks after the transport facility to employee and their families for organization on contact basic. financial management. Civil Engineering working and all changes regarding these to are controlled and managed by this department 10.8. Civil Engineering-: Planning documentation. personnel management etc. purchasing included under this department and are managed according to the need of the hour. 9. Civil factory. System Department-: That is planned to consolidate and integrate the data base and further provide service beyond the operation level requirements in application for material management.


one of major factor contributing to the need for a personal department in the fire place in the complexity and sophistication of most personnel /human resource activities. 6) Employee services and benefits. 5) Motivation and incentives. 3) Training and development. Which Act A Source Of Inspiration and guidance in evolving personnel policies and frame rules and regulation for grown and development of employee and to sens their deep commitment and sens of belonging to the organization. 10) It is responsible for initiating and evolving sound personal practices.PERSONNEL DEPARTMENT The Personnnel Department is The Heart Of Any Organization. 8) Labour and IR. & DEV. . 2) Staffing and development. Under TRG. 9) Personnel Research and personnel audit. 11) 12) It is responsible for laying uniform service conditions for all the employees. Wages and Salary administration. procedures and for resolving issues of company wise nature and inter in to agreement in respect of wages and allowances and allied matters. 7) Employee records. It hold periodic meetings and discussions with representative of all recognized unions policies. The primary functions of the personnel department are: 1) Organizational planning and development. DEPARTMENT 4) Compensation.

Assistant . Administrative Officer Sr. Personnel Officer/Jr.Organizations Structure of P&A Department DGM (P&A)/J G M (P&A) Chief Manager Senior Manager Managers/DMs Senior Personnel/Senior Administrative Officer Personnel Officer/Administrative Officer Jr. Assistant Jr.

c) External Sources: No agencies are hired. HRD CELL-: The cells have been created at divisional levels to ensure effective implementation of HRD plan with special emphasis on Identification of development needs and preparing manpower for future needs. Usually. Vacancies are notified in employment Exchange. It carries out following activities: a) Recruitment: For recruitment and selection both internal as well as external sources are used. b) Internal recruitment: Lower grade employees are promoted to higher grades according to the eligibility criterion. Selection: After screening of applications suitable applications are called for and On line test/Written Test/interview personality physical tests. 3. 4. Selection is done by a selection committee. external recruitment is resorted only when internal sources dry up. 2. Posting and Transfers: Regardless of the post to which an employee is initially appointed and the station where he is posted. IFFCO reserves the right to transfer him from one post to another equivalent post and from one station to another. advertisement in News paper in also given. It consists of Head of concerned Department. Training: Most of the employees are recruited as trainees and then required to undergo extensive off the job and on the job training in various disciplines.Various sections under personnel Department at IFFCO 1. Specialist and member from Personnel Department. anywhere in India or abroad .

Employees are given electronic cards which are to be electronically punched at the time of entering or leaving the office/plant. 9. b) Dealing with unions. Usually it is based on both qualification & experience as well as cadre. 12. Termination: An employee’s service may be terminated at any time on one month’s (but not less than 30 days) notice on either side 7. 13. Participate Dispute. 8. (Like sport and cultural programmed for employees.). Industrial Relation: The organization has set up healthy traditions in encouraging and fostering cordial and. .5. Welfare: This sections deals with various welfare activities. harmonious industrial relations in dealing with employees. Disciplinary actions. Promotion: IFFCO has a fixed and written promotion policy which is based on experience in the existing grade and both seniority and merit wise. The main functions of IR section are as follows: a) Compliance of statutory provisions. Time office: Keep track of employee attendance. 6. Canteen facility ( etc.

10. Provisions. stationery. HBL.g.  Hospital: . & IFFCO VIPs etc.  Transport: Takes care of proper running of transport facility provided to the employees. Administration department also take care of indirect facilities like medical . 11. stock and non stock items.  Sanitation: Takes care of sanitation of plant and township. Retirement: Retirement and superannuation shall be at the age of 60 years. Various Sections Under Administration Department:  Estate Office: Takes care of sanitation of plant and township. Provident fund: IFFCO has its Own Board of Employees Provident fund as per EPF and misc.  Guest house: Proper maintenance of guest house is required for accommodation facility to peoples who come from outside e.  Horticulture: Looks after the plantation in the whole IFFCO Unit including township. allotment of houses. Engineers etc. shops etc. Act. 1952 and PF benefits shall be as IFFCO EPF rules. libraries etc.  General Administration: It takes care of other things such as furniture and fixtures.

Attention is paid by Administration department for proper running of hospital. responsible for appointment of doctors and hiring specialists. .

 To know that the plant is aware of employees welfare or not  To know the employees are satisfy with the provide facility or not.  To know that IFFCO is providing facility to employees or not.  To know the condition of working environment.  To know that how the plant is working for the employees welfare .Objective of study  To know the status of IFFCO Aonla.

research design is the plan. Exploratory research is often the initial step in a series of studies designed to supply information for decision making. . Tabulation and graphical representation were also used for data analysis. The purpose of this research is to explore the potential problem and opportunities present for the decision situation. Research design of the project will be exploratory research. Research methodology is an important tool which provides a technique to conduct the study efficiently and effectively. The sample size of the research was 50 employees. and websites were accessed to increase the knowledge regarding the topic of study. It may be understood as a science of studying how research is done scientifically. journals. company annual reports. structure and strategy of investigation. The source of information was the primary data which is collected through the survey of 50 employees of IFFCO Aonla Unit. Research design: . Research methodology is a way to systematically solve the research problem. The secondary data like books.Research Methodology No work can be completed without the research methodology.

RESEARCH METHODOLOGY USED Area Covered : IFFCO Aonla Unit Sampling Technique : Simple random sampling Sample Size : 50 employees Research Design : Exploratory research design Data Collection : (a) Through Questionnaire (b) Personal Observation Types of Data : Primary & secondary both .

Condition of work environment-: .

smoke and gases. fumes. Sanitation and Cleanliness-: There is proper attention is paid the sanitation and cleanliness of working place like rooms. There is a sanitation department (under administration department) which takes care of the cleanliness of work place. a. iii. galleries and toilets and stores. Security on contract basic. d. for the clean environment and good health. ii. i. It discharges at a height of 96 meter and the content of NH3 and Urea in as low as 6 ppm. up keeping of premises – Compound wall. CISE (Central Industry Security Force) appointed by Government. b. Elimination of dust.Safety-: These are three types of securities at IFFCO plant. fumes and gases from the workroom. They take care of sanitation and take care of the cleaning and dusting. gardens and so forth passage and doors with washing etc. lawn. c. Ventilation-: Ventilation is so necessary for the circulation of fresh air. There is provision for adequate ventilation in IFFCO. smoke and gases-: In IFFCO measures are taken to remove dust. Such as house keeping. . But there are separate department and do their works according to the nature of job. furniture’s computers and other instrument. Estate Office and Horticulture department take care of the various functions. there is proper arrangement to discharge the fumes. IFFCO Security. Proper attention is paid tot remove accumulation of dust (and refuse) and is removed daily by sweeping or by other effective means.

goggles. Effluent Treatment Plant (ETP) and this water is used for irrigation. Sitting Arrangement-: There is suitable arrangement for sitting in IFFCO. Work men’s Safety Measures-:  At IFFCO there is proper maintenance of machines and tools used  To provide protection against dangerous fumes and gases ( which can be used up to 35 minutes) workers are provided with breathing apparatus. Lighting-: At IFFCO there is sufficient and suitable arrangement of artificial and natural lighting in every part of the factory. Further there is a huge vacuum cleaner and height rotation fans to remove accumulated dust from workshop or from clothes of workers respectively. Overcrowding-: IFFCO Anola plant is setup at a very large area so there is no question of overcrowding.  For the employee working in Ammonia Plant.Humidity-: At IFFCO. The effluent from various part of the plant undergoes extensive treatment. the humidity of air is not artificially. safety helmet. dust mask. Control of Effluents-: IFFCO understands its responsibility towards the environment. It increased during the manufacturing process. car plugs or muffs. . Ammonia suit is provided to protect them.  Pressure relieve valves are there to relieve excess pressure from any machinery. hand gloves to avoid any sort inhalation. There is 15 cubic meter space for every worker.  Detectors are there in the plant to detect leakage of Ammonia and Hydrogen. There are shelters. restrooms and lunch room for same purpose. They provide a separate convenient comfortable seat and table and other facilities for officers and for other workers they provided the comfortable seat and table also.

every part of electric generator or motors. IFFCO has trained male workers for examination of the machineries.  In IFFCO no employees or any other person is not allowed to work at dangerous machines unless they are fully trained under adequate supervision and there is no women worker in plants. Pictures and Posters are pasted for the information throughout the plant and in township as well. converters and every dangerous part of any other machinery. Thus no workers work more than 48 hours in a week. . the lunch time is from 12:30 to 13:15 on Saturday the working hours from 5:15 to 12:30 only. Information or Communication-: There are so many notice boards at necessary places. Shifts-: In IFFCO there are four shifts in which workers are working the timing of the shifts are as follow-: Shift A Shift B Shift C : : : 6:00 to 14:00 14:00 to 22:00 22:00 to 17:30 In IFFCO there is provision for intervals for rest of about 30 minutes. There communication channels are very fast and each and every person is connected with other via telephone inside the plants control rooms. Working Hours-: In IFFCO. Further the employees are not allowed to wear loose clothing and are instructed to wear shoes while working.  In IFFCO proper attention is paid to fencing of machines. coupling guards etc) an every moving part of a prime mover. the daily working hours (in general shifts) are from 8:15 to 17:30. There is safeguard (pull guards. rotators. They can also take occasional break if required.

Canteen-: There is very large size canteen situated at main gate of the factory. reading rooms.Health Center/Hospital-: .  There are bathrooms. They can start first aid treatment of the injured worker. lunch and meals at very reasonable rate to the employees.  Fire Section has been provided with fire fighting tenders rapid intervention vehicles. It provides tea. restrooms. 2. waste disposal baskets and spittoons. are provided to the dispensary by IFFCO.  There are shelters.  Fireproof clothing’s personal protective equipments explosive meters. Conveniences Urinals and Lavatories -:  Sufficient lavatories and Urinals accommodation (separate for male and female workers) of prescribed type and conveniently situated and accessible to workers at all time while they are at factory. washbasins in sufficient numbers at convenient places which are maintained in a clean and hygienic condition. The officers are given compensatory off for working overtime. snacks. by paying twice the existing rate of wages. class rooms. Worker Healthy Services-: 1.  Air breathing apparatus etc.  Safely belts.Dispensary-: There is proper arrangement of a dispensary at factory area.  There is library (both at the plant and in the township) for the employee. The medicines. the bandages etc. Drinking Water-: IFFCO provide the sufficient number of water coolers at different places in the plants.Extra Wages for Overtime-: In IFFCO workers are paid for overtime.

In IFFCO there is a hospital in the township to take of the employees and their families too.

 There are three doctors  One Physicians  One Lady Doctor and One Child Specialist  Beside there are 5 nurses, 2 Aayas, One Sweeper, One Administrative Assistant and One Pathology Technician.

3- Emergency aid/First aid appliances-:
There are well equipped first aid boxes readily available during all working hours at all the plants and offices respectively

IFFCO provide four Ambulances to their employees for emergency period.

Employment follow up-:
In IFFCO progress of the employee Problems with regard to workload, Supervisors and colleagues in Taken care by P & A Department via grievance handling etc.

Economic Services-:
In IFFCO there, are suitable, welfare schemes regarding health insurance, rewards and incentives, and gratuity and pension, workmen’s compensation for injury, family assistance in times of need, profit and bonus sharing schemes etc.

Labour-management participation-:
The participative management is encouraged by formation and working of various committees like workers committees, safety committee, canteen committee etc.

Worker’s Education-:

In IFFCO stress is given to enhance the worker’s education this is done via reading room library, social education, seminars, factory news review, magazines for worker’s education and knowledge.

Washing facility-:
In IFFCO there is adequate and suitable facilities for washing for the use of the workers employed there in. They are kept clean and hygienic.

Fire and Safety-: A well equipped, fire , and safety section has been in addition to
various built in safety features of plan and technology. To include safety habit in each employee various safety seminars, training and competitions are organized from time to time.

Labour Welfare Officer-:
Schedule of the act provides that in Every factory where in 500 or more workers are ordinarily employed, The employer shall appoint at least one welfare officer. The officer is expected to act as an advisor, counselor, mediator and Liaoning.Officer between the management and the labour specifically his/her duties include the following: For the same purpose IFFCO has appointed a welfare officer Mr. Jeetendra Bhardwaj who acts as an advisor, counselor, mediator and Liaoning Officer between the management and the lobour.

1. Supervision of safety, healthy and welfare programs-:
(i) Like housing, recreation and sanitation services. (ii)Working of joints committees. (iii)Grant of leave with wages. (iv)Redressed of worker’s grievances.

2. Counseling workers in-:
(i) Personal and family problems. (ii)Adjustment to their work environment. (iii)Understanding their rights and privileges.

3. Advising management in matters of-:
(i) Formulating welfare policies. (ii) Apprenticeship training programmers. (iii)Complying with statutory obligation to workers. (iv) Developing fringe benefits. (v) Worker’s education.

4. Liaoning with workers so that they may-:
(i) Appreciate the need for harmonious industrial relations in the plant; (ii) Resolve disputes, If any; (iii) Understand the limitations under which they operate. (iv) Interpret company policies correctly.

5. Liaoning with the management so as to apprise the latter about worker’s viewpoints on organizational matters.

A and out of this provident fund contribution 1.166% is transferred to PE Scheme. . For the employees washing allowance percentage are 4% of the basic salary. Washing Allowance-: The employees who are supplied with protective clothing/uniform are granted and washing allowance on the percentage basis.  For officers washing allowance percentage is 3% on the basic on the basic salary.  REIMBURSEMENT OF FIXED LOCAL TRAVELLING EXPENSES The FLTE fixed by the management is on percentage basis of the basic payment of 18%.CONTRIBUTORY PROVIDENT FUND AND FAMILY PENSION SCHEME Provident fund 12% of basic salary and D.

Salary Range for Officer GRADE B B1 C C1 D E F F1 G G1 G2 H1 OLD SCALE 25750-650-30950 23750-600-28550 22500-600-27300 21500-600-26300 20000-500-25000 18500-450-23900 17500-400-22300 16000-400-20800 14500-350-18700 13500-350-18050 10750-300-16750 9100-250-14600 REVISED PAY SCALE 75000-117750 65000-102000 60000-94200 55000-74750 51500-74050 43200-69200 38000-66500 35000-61250 32000-56000 29000-50750 23000-40250 20000-35000 SALARY RANGE FOR EMPLOYEES/WORKMEN GRADE H2 I J OLD SCALE 8200-220-12380 7600-210-11500 7100-175-10425 REVISED PAY SCALE 18500-32500 17000-29750 16000-28000 J1 6600-150-9450 15000-26250 K 6400-130-8870 14500-25500 L 6050-110-8360 13800-22200 .

L1 5650-100-7750 12800-20600 M 5300-90-7190 12000-19200 N 4300-80-6580 11000-17600 O 4100-70-5570 9500-15300 P 3300-50-4100 7500-12100 Q 2500-40-3140 5700-9300 R 1800-30-2280 4100-6700 .

06.3 4.03.8 1.2008-30.9 16.2007-31.01.2008-30. 01/01/2007.2009 12.2007- 9.2009-31.2008 01.f 1st January 2007 to 30/09/2009 shall be as per table given below.07.2007 01.06.2007 01. The payment of DA shall be reviewed quarterly as per the existing procedure Quarter 01.04.2008 1.f.2 5.09.2009-30.07.e.Dearness Allowance-: 100% DA neutralization will be applicable to all employees of IFFCO w.2007-30.6 .2007 01.10.2008 01. The DA payable w.e.8 6.2007-31.33 as on 01/01/2007.2009 Per% of Basic Pay Payable as Dearness allowance 0 0.2008-31.09. Thus DA as on 01/01/2007 will become zero with link point of All India Consumer Price Index (AICP) 2001=100. which were 126.04.2007

.  Stay nation increment at maximum of 3% of basic pay will be admissible once in two years provided the performance of the employees is at least very good for those two years.2 DA should be added to fix revised basic pay.2% of pre revised basic for the purpose of fitment will be aggregated fitment benefit @ 30% on pre-revised basic+78.  Canteen subsidy or tax exempts meal vouchers. Annul Increments  Annul Increments will be admissible up-to 3% of progressive basic pay and rounded off to next multiple of Rs.Fixation of Pay The pre revised Basic pay+ personal pay drawn by employees as on 31/12/2006+ DA @ 78.  Grant of annul increment will be governed by the rules of society amended from time to time.  In respect of workmen annul date of increment falls on 01/01/2007 the January 2007 increment will be allowed to them in the revised pay scale up to 3% of revised basic pay.  The dates of annul increment of workmen will not be altered while switching over to the revised scales.  Transport allowance  Conveyance allowance etc. Other Allowance Other allowances will be limited to 32% of basic pay  Washing allowances  Education allowances  Reimbursement of expenses for newspaper and periodicals.

e. Kanpur. 750000  Over Rs. 750000 Rs. 50000  Over Rs. 500000 & upto Rs. Surat.750 . Cochin 25 % of Basic Pay All other place !5 % of Basic Pay With effect from 01/04/09 minimum rate of HRA shall be @ 20% of revised Basic Pay. Delhi. 50000 & upto Rs. 300 Rs.f 01/01/07 Amount of Monthly Cash based Rate per Month  Up-to Rs. 150 Rs. Cash Handling Allowance Cash handling allowance shall be revised as under w.House rent allowance House rent allowance will be paid w.f 01/01/2007 on revised Basic pay as per rates given here Classification of Cities and Towns Rate of HRA Chennai.e.500 Rs. Nagpur. Kolkata. 500000  Over Rs. Chandigarh. Mumbai and Bangalore 30 % of Basic Pay All state capitals Ahmadabad.

 Personal life insurance. . Allowance for Long Working Hours With effect from 01/01/2007 allowance for longer working hours to all workmen who are posted in plants and are required to work for 48 hours in a week will be paid @ 5% of initial of pay of respective scale of pay. Shift Allowance Shift  Morning  Evening  Night Allowance Rs. PF Trust-: IFFCO is managing IFFCO PF Trust for the welfare of their employees. It will be payable so long a person handling cash. insurance scheme (If Death happen at 40 years). PF is given from 12% for employees side and 12% from employer side and 85 interest is also given for it. per Day 75 75 150 Hill/ Remote area Allowance There will be no change in the present rate of hill/ Remote allowance. Various social securities run in IFFCO-:  Group personal accident insurance.Cash Handling will not be treated as part of wages.  Group gratuity.

It got post retirement medical assistance scheme IFFCO is contributing its premium of its employees. IFFCO has own Benevolent trust for welfare of its employees. .

INCENTIVE FOR FAMILY PLANNING OPERATION-: Over and above the incentive given by State/Central/Local Self Government IFFCO also extends the following incentive to the employees who undergo Family Planning Operation. 500 living children. CONVEYANCE SUBSIDY-: Those who are staying beyond radius of 5kms from their work place and have not been provided with IFFCO’s transport either free or on subsides rate as well as are not in receipt to local travelling expenses.30 per month.  For Officers Transport subsidy 3%. are paid a conveyance subsidy of Rs. whose sons / daughters are studying in school/college and not avail IFFCO’s transport for attending school/college. TUITION FEES-: Tuition fees in respect to school/college going children of the employees and officers are 4% on their basic salary bases. . INCENTIVE-:  If sterilization operation is done after two Rs.1.  For the employees Transport subsidy 4%.TRANSPORT SUBSIDY FOR SCHOOL/ COLLEGE GOING CHILDREN Employees. are granted Transport subsidy on the percentage of basic salary.

1. Green lawns and trees are grown among the houses and houses. The township has been setup like planned city. It provides all modern facilities. beautiful flowers and some rides. amenities and recreational aspects to all the employees residing in the township. trees. medical store. IFFCO TOWNSHIP-: IFFCO Township spread over an area of 500 acres having 1085 houses in township. The township is situated on Bareilly-Aonla road in front of IFFCO plant.  Hospital-: It has been well defined previously that hospitals with good doctors are situated in township. The shopping centers are divided into so many shops like provision store. There are some other facilities are provided too like-:  Parks-: There are so many small parks with green grass.  Recreation clubs are there  TV community center is there.  All expenses on account of the sterilization operation are borne by the management. restaurants etc. Road is spread in all townships. SPECIAL CASUAL LEAVE-:  6 days causal leave in case of sterilization operation under gone by the male employees  14 days special casual leave in case of sterilization operation under gone by the female employees.C. If sterilization operation is done after three Rs. 125 living children. The houses are built up in a row and it is built up in a same design. Neat and clean and well-maintained C. readymade garment store. .  Shopping Centre-: There are shopping complex where we can get each every daily use items.

 A big size swimming pool and stadium. Open Air Theater.  A big beautiful temple is there. .  School-: There is one central and play-school for the children of the employees.

 Subah ladies club of township also plays an active role in Social welfare by running an education centre for poor people. pesticides and seeds to the farmers.  Hand pumps. school building amenities have been provided in the surrounding villages. Community Development-: IFFCO being an institution is committed to work for the improvement of the socio economic conditions of rural population around the plant. free distribution of medicines.India and IFFCO Aonla named “SIFPSA”. It is funded by USAID . polio and diphtheria vaccines.  Farmers’ service centre has been established in village Sainda near Aonla unit which provide fertilizers. Family planning and social marketing are the few activities undertaken in these villages.  For the same purpose a project “Strengthen Reproductive Health and family Planning Services in Alampur Zafrabad Block of Bareilly District” is being implemented by IFFCO Jan Kalyan Samiti. The logons areas have become natural habitat for the migratory birds during winter season and excel as any picnic resort. . Aonla unit has adopted several villages under its village Development scheme. road construction.Waste disposal-: The effluents from various plants undergo extensive treatment in lagoons from where they are used for irrigation of the green belt. Medical camps.

000. 20. 3. 30. The condition for the same is as follow: Motor Cars Motor cycle/scooter Auto Vehicle(moped) of less than 1 HP Bicycle Amount of Advance Actual cost are Rs. equal bicycle is vehicle whichever cc(ordinary)whic Entitlement Employees grade above 108 G1 Period Recovery of monthly installments. scooter whichever is in Employees in grade Employees in grade Employees in and L1 and above N and above grade N and above equal 72 equal monthly 60 equal monthly 30 installments. installments. is to cost of cycle & Rs.IFFCO Conveyance Advance Rules Loan has been granted to the employees of IFFCO after confirmation. monthly installments.000 for motor Rs.000 or 10 Rs.000 months basic pay or actual cost of 800 for scooter or 24 anticipated cost of the months basic pay or auto cycle & is least. Rs. whichever least. motor least. 40. .000 or 90% maruti hever limited 1.80. less anticipated cost of (moped).

Medical Benefits . 2.00. The maximum amount of loan granted should not exceed Rs. d) For maintenance. The quantum of loan will be such that carry home pay after Deduction of loan installation shall not be less than 50% of Gross Salary or Rs. b) To buy Flats. 4. 3. 5.House Building Loan (HBL) 1. The advance is granted to employees of IFFCO who have regularly been appointed to the service of IFFCO and have completed three Years of service.4000 (Whoever is less).000. c) For construction of house. HBL may be granted for: a) Purchase of Plot / Land.

4500/- Transport . 2). dressings or minor surgery. For 3 family members above Rs. bacteriological.1) An employee of IFFCO is in respect of any ailment. radiological or other examination. Number of family members (Including Ceiling for routine medical Treatment the employee himself) (per annum) For 2 family members. 2250/Rs. befalling him or any dependent number of his family be eligible for reimbursement or medical expenses. ii) Fees paid to injection. iv) The fees paid for pathological. iii) The cost of medicines or Pharmaceuticals necessary for treatment. The reimbursement shall not exceed the annual ceiling as under. subject to such Limits :i) Fees paid by him to an Authorized Medical Attendant for Consolation (at his clinic or at employee’s residence). disease. injury or disability.

2) IFFCO Vehicle IFFCO also owns a certain numbers of Vehicles itself. b) Light Vehicle. on Monday. 1) Buses-: A total number of buses is 13 (on contract basis). These buses are use for three purposes: a) Shift b) Marketing c) Schools buses Out of 13 buses one bus is used for traveling between township to Delhi and Vice-versa (This bus runs on alternate days i. Out of which 12 buses are used to carry main and material from IFFCO Township to Bareilly and Vice Versa.IFFCO provides Transport facilities to all its employees to move from one place to another so that they can work more efficiently. These are as Follows: Swaraj Mazda Truck Minibus Van Jeep Ambulance -1 -2 -1 -3 -2 -4 IFFCO company cars are allotted to JGM and above grade . There are three categories of Vehicles: a) Buses. c) IFFCO Vehicle.e. Wednesday & Friday.

Q. Are you satisfied with the transport facility in IFFCO? .

40 35 30 25 20 15 10 5 0 Yes No Transport Facility Transport facility of IFFCO is very good. 80 % employees of IFFCO is satisfied for the transport facility. Q. Is IFFCO Aonla providing you drinking water facility? .

Q.45 40 35 30 25 20 15 10 5 0 Yes No Drinking water facility IFFCO has proper arrangement of drinking water facility. Is the plant providing you washing facilities? . IFFCO arrange clean and safe drinking water for every department of IFFCO Aonla.

IFFCO provide washing subsidy for all employees of plant. Q. Is there any health check-up center or hospital? .45 40 35 30 25 20 15 10 5 0 Yes No Washing Facilities All employees of IFFCO are satisfied for the washing facilities.

50 45 40 35 30 25 20 15 10 5 0 Yes No Health checkup/Hospital IFFCO arrange health check-up center/ Hospital in IFFCO Township. Q. In hospital all necessary facilities for general and emergency. Are you satisfied with the health facilities of IFFCO? .

Q. But all employees are not fully satisfied for the health facilities of IFFCO.30 25 20 15 10 5 0 Fully satisfied Partially satisfied Unsatisfied Health Facility IFFCO provide health facilities for the employees. Is the plant providing you canteen facility properly? .

Q.25 20 15 10 5 0 Fully Partially satisfied satisfied Unsatisfied Canteen Facility IFFCO canteen facilities are not properly arranged. Are the medical benefits satisfactory? . Some change is required for canteen facilities.

IFFCO give various type of benefits of medical facility. Q. Are you satisfied with working hours and working shifts at IFFCO Aonla? .50 45 40 35 30 25 20 15 10 5 0 Fully agree Partially agree Disagree Medical benefits All employees are fully agreed for medical benefits.

40 35 30 25 20 15 10 5 0 Working hours & Shifts Fully Partially Unsatisfied satisfied satisfied Approximately IFFCO employees are satisfied for the working hours and working shifts of Unit. \ Q. Should any change required in working hours and working shifts? .

Q.30 25 20 15 10 5 0 Fully agree Partially agree Disagree Change in working hours & shifts Employees think that no change is required in working hours and working shifts of IFFCO Aonla unit. Should the plant provide education to the workers? .

35 30 25 20 15 10 5 0 Fully agree Partially agree Disagree Education to the workers All employees think that education is most important part of any organization. so all employees feel that all important education should provide for related employees. Does IFFCO Aonla run new employees welfare schemes time to time? . Q.

Q. Are you satisfied with providing provision for leave? .30 25 20 15 10 5 0 Fully agree Partially agree Disagree Employees welfare schemes All employees are not fully agreed for that IFFCO Aonla unit run new employees welfare schemes time to time.

Employees said that all leave are beneficial for employees’ health and other necessary time. Q. Are you satisfied with present wages and salary structure? .50 45 40 35 30 25 20 15 10 5 0 Fully agree Partially agree Disagree Provision for leave All employees of IFFCO are satisfied for the provision for leave.

Q. Are you satisfied with provision of provident fund? .30 25 20 15 10 5 0 Fully Partially Unsatisfied satisfied satisfied Wages and Salary Some change is required for present wages and salary structure. But Employees think that six pay scales are satisfied for employee’s desire.

50 45 40 35 30 25 20 15 10 5 0 Provident Fund Fully satisfied Partially satisfied Unsatisfied Approximately employees are satisfied with the provision fund. Q. Are you satisfied with the pension scheme in IFFCO? .

40 35 30 25 20 15 10 5 0 Fully agree Partially agree Disagree Pension Scheme Employees said that IFFCO pension scheme for employees is vary satisfactory. Is the plant providing loan facility for car. buying any plot etc satisfactory or not? . Q. because it is a major welfare of any organization.

it is a good welfare for employees’ point of view. Q. buying any plot etc. It support financially for its employees. road and lighting facility satisfactory? . Is the housing.35 30 25 20 15 10 5 0 Fully satisfied Partially satisfied Unsatisfied Lone Facilities IFFCO provide lone facility for car.

IFFCO Aonla providing entertainment facilities to employees are proper or not? . Q. road and lighting facilities for its employees. road and lighting facilities Fully Partially Unsatisfied satisfied satisfied IFFCO provide proper housing. All employees are satisfied for these major.40 35 30 25 20 15 10 5 0 Housing.

.35 30 25 20 15 10 5 0 Fully agree Partially agree Disagree Entertainment facilities IFFCO Aonla are providing entertainment facilities to employees. but employees feel that entertainment facilities are sufficient. some more facilities should provide for entertainment of employees.

IFFCO provides its employees good working conditions so that the employees may remain enthusiastic while discharging their duties. However some of the .FINDINGS The majority of population under study is aware of the various welfare schemes being provided by the organization.

greet gayan. environment management. In short IFFCO has been providing its employees the circle of care as shown below: . The added incentives enables the workers to lead a decent life in the midst of urban congestion. Apart from this the various in-house training programs like self-motivation. All the above factors justify that the satisfaction shown by the employees of IFFCO is true and not superficial. This shows that the production of IFFCO lies in the fact that IFFCO cares its employees as its adopted one. The organization schemes and working style is able to make the impact of belongingness so that the production is going up to mark. yagan. In IFFCO proper care and attention has been taken for the welfare of employees. fire and safety management are carried out to enhance the workers education. rising inflation and poor living conditions. IFFCO has been doing a great job in recognizing the unique place of the worker in the society and doing well for retaining and motivating employees.employees are not satisfied with the working conditions of IFFCO but this may due to lack of environmental acceptance.

Avoidance of Stigma and EMPLOYEE WELFARE SCHEME IN IFFCO Discrimination. Human Rights Social support. Skills for care. Full Social Participation.Early recognition and treatment of Illness. Long-term care. Day care. Financial Support. Medical Care. . Crisis support. Hospitalization. Psychological Support. networking with Families. Vocational Support. Education.


 Restricted entry in many of the departments.  People working there are not interested in filling the questionnaires.  It was the tough time to get response from the workers as well as from their family member. The study is limited to sample. .


4. 5. . Working Condition. which type of facilities they want. Employees should be familiar with the-: a. 2. Procedure and polices. Some more facilities should provide in IFFCO hospital and hospital facilities should be updated from time to time. 8. 3. An organization i. For it take suggestion from the employees. and take serious steps for it.e. c. IFFCO should promote the education of workers. how they are doing. Management must ask its employees time to time that what kind of change they would like to impart in the various welfare facilities being provided by the organization. More entertainment facilities should arrange by IFFCO. The senior officers should make sure that subordinates have the tools to get the job done for achieving the goals. The people should be made known through proper feedback. 6. b. Take feedback from time to time for various matters of employee welfare through questionnaires and personal opinion for welfare matter. Career growth rules.SUGGESTIONS 1. 7.

Conclusion .

Employee’s welfare is a systematic and objective way of increasing the efficiency and effectiveness of the employees. house and building loans and P.F. In IFFCO proper attention and care has been taken for the welfare of employees and employees here are very satisfied. BIBILIOGRAPHY . IFFCO provides the medical allowance. It is probably because of this reason that IFFCO has emerged as a pioneer organization the field of Co.operatives and is the leading producer of fertilizers. IFFCO has been doing a great job in recognizing the unique place of the worker in the society and doing well for him/her in retaining and motivating employees. children education etc. IFFCO started so many welfare schemes for employees and farmers.

iffco.I have taken the help of many sources which provided me the valuable information about my project. New Age. Sources of secondary data-: BOOKS:  Kothari C. New Delhi. L. 2008.R. Strategic Management.nic.  Wheelen T. My valuable source for primary data collection was Questionnaire.in  SERVICES RULES OF IFFCO . This information helped me in presenting this report in an effective and efficient manner. Pearson Education.. Research Methodology. 2007..  ANNUAL REPORT OF IFFCO  www.


No. Phone No. of member in family 1) Are you satisfied with transport facility in IFFCO? Yes [ ] No [ ] 2) Is IFFCO Aonla providing you drinking water facility? Yes [ ] No [ ] 3) Is the plant providing you washing facilities? Yes [ ] No [ ] 4) Is there any health check-up center or hospital? Yes [ ] No [ ] 5) Are you satisfied with the health facility of IFFCO? Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ] 6) Is the plant providing you canteen facility properly? Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ] 7) Are the medical benefits satisfactory? Fully agree [ ] Partially agree [ ] Disagree [ ] 8) Are you satisfied with working hours and working shifts at IFFCO Aonla? Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ] 9) Should any change required in working hours and working shifts? Fully agree [ ] Partially agree [ ] Disagree [ ] 10) Should the plant provide education to the workers? Fully agree [ ] Partially agree [ ] Disagree [ ] .House No.

buying any plot etc satisfactory or not? Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ] 17) Is the housing.11) Does IFFCO Aonla run new employees welfare schemes time to time? Fully agree [ ] Partially agree [ ] Disagree [ ] 12) Are you satisfied with providing provision for leave? Yes [ ] No [ ] 13) Are you satisfied with present wages and salary structure? Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ 14) Are you satisfied with provision of provident fund? Yes [ ] No [ ] ] 15) Are you satisfied with the pension scheme in IFFCO? Fully agree [ ] Partially agree [ ] Disagree [ ] 16) Is the plant providing loan facility for car. and lighting facility satisfactory? Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ] 18) IFFCO Aonla providing entertainment facilities to employees are proper or not? Fully agree [ ] Partially agree [ ] Disagree [ ] Any suggestion from your side ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- . road.