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The MTD System

Monitoring Solutions for Individual and Group Facilities
Monitoring Today’s Hi Tech Facilities
MTD Systems has created a set of Tools, Applications, and Services that monitors systems and extracts data from the complex products found in professional facilities. These complex systems often employ a wide variety of devices from many different vendors. We unify the monitoring into a single system and a single alerting process unlike any other network monitoring software. MTD Systems has created a rich tool set to gather SNMP data, OS log data, application logs, and any other source of information, and combine these into a homogeneous Monitoring and Alerting System. Users can go to a single user-customizable display to see all critical elements of their facility presented in a clear understandable presentation. The MTD Systems family of products and services will greatly simplify the task of understanding the status of your system. MTDSentry is the data-gathering engine at the facility. This product monitors many aspects of Microsoft Windows, Unix or SNMP devices without affecting the critical functionality of these systems. Trend data, graphs, alert conditions, operational statistics, log clips, and many other facets of the system can easily be observed on most web browsers. MTDNOC is the application that combines the remote MTDSentry sites into a common presentation. This is designed to function as a single Network Operations Center or as a Distributed Network Operations Center. MTDCentral is the central server site that manages the data, tracks the alerts, and creates the presentations. MTD Systems maintains this site for all your needs, but if desired, users can have a local central server site. These sites can be mirrored to as many sites as desired. MTDConfig is a system configuration tool that greatly simplifies the monitoring system design. It can combine your own images and MTD alerts into a display anyone can easily understand.

Simplify Support Easily Identify Defective Devices Clear and Rapid Alerting Centralized or Distributed Support Improve System Reliability Increase System Uptime

MTDSystems has created a powerful set of monitoring application that unifies enterprise wide operations into a single homogeneous system.

Complete Facility Monitoring

MTDSentry can monitor your Facilities today
Brought about by many years of experience working on large complex systems, MTDSentry embodies the accumulated knowledge of many Engineers into a set of powerful software modules. These modules are designed to simplify the difficult tasks encountered in managing systems that must run 24 hours a day, 7 days a week, 365 days a year. MTDSentry goes beyond individual islands of support and encompasses the complete facility. Status views can easily be created that isolate subsystems, functional islands, or manufacturer specific areas to provide security and distributed support. Composite website views allow users to check the overall status of all sites at a glance. MTDSentry goes beyond simple SNMP monitoring. Although very useful, SNMP data is frequently unavailable, difficult to configure, or of limited use. That is why MTDSentry uses SNMP along with data logs, event viewers, application status, contact closures, environmental parameters, communication channel data, serial port data, and other available information to provide the most complete picture of the system. MTDSentry will generate a rich set of notifications based on the type, location, and severity of troubles detected. Upper Management is notified with clear and informative messages when an event occurs that will affect business. Service personnel are notified with messages that are more technical and detailed. Every detected condition is weighted for severity, criticality of operation, and notification thresholds. This prevents false warnings and ensures that the notification system reports only those issues that are valid problems. MTDSentry also reports trends in activity. Many applications suffer from memory leaks, system resource attrition, and other types of error accumulation. Hard drives frequently indicate increasing warnings, retries, and errors prior to complete drive failures.

Streamline Support Reduce Operating Costs Remote Maintenance Improve System Reliability Increase System Uptime

MTDSentry is a powerful monitoring application that unifies multi-vendor facilities into a single homogeneous view. Messages that would normally require local operators and highly skilled Engineers to understand are gathered, simplified and presented to users in a clear informative view.

De-Centralized Facility Monitoring
MTDNOC combines the data collected from many MTDSentry-monitored facilities and generates multi-site views of the activities, problems, or functions occurring at the various locations. MTDNOC can be configured to distribute the monitoring task to different groups of support personnel depending on type of failure, date/time, products, subsystems, or facility. This approach can easily focus the right support at the problem quickly and effectively. Many different high-level views can be created for the same set of systems. In the case of satellite distribution, a moving weather map behind the alert locations creates a presentation that clearly identifies what environmental attributes will effect reception. These alert pages can be ‘drilled down’ to what ever level the user desires, including to the product or application level.

Central Monitoring Database
MTDCentral is the core of the Monitoring System. It manages the database of all log files, alerts, data trend calculations, and monitored data. It also manages the alert notification user lists and the sending of alert notifications to the appropriate users. This is the central database and alerting system for MTDSentry and MTDNOC. (MTDSystems usually manages this system for many sites.) It is a mirrored Linux system.

MTDSystems –Key Features

User created views of operations and facilities Continuous monitoring of your facilities through TCP/IP, SNMP, Log file analysis, device performance services, environmental sensors, serial data sensing, contact closures, etc. Intuitive displays for easy problem recognition Categorized displays of multiple facilities. These are automatically updated when errors occur. Agent-less monitoring to eliminate Operating System conflicts, reduces system resource utilization, and minimize CPU overhead.

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Very low network and device resource loading so as not to interfere with the normal system operation. Tailored failure reporting to minimize false emergencies Trend displays for hour, week, month, and year Trend charts can have warning and error notifications issued at predefined thresholds Customized alert levels and escalations for all alert messaging. Alert messaging thru email, pager, cell phone messages, or PC screen messages.

Hierarchical views of facility troubles Designed for easy remote monitoring for a centralized service organization, manufacturers, or large group facilities. Support for Microsoft Windows NT, 2000, and XP, Linux and most flavors of Unix Monitoring can be viewed thru standard Internet browsers. Advanced monitoring of Raids, individual drives, capacities, fans, power supplies, etc Secure logins to access data.

MTD Systems, LLC San Jose, CA For More information: Contact: Dave Tansek, CEO Phone: 408-629-9084 Fax: 253-540-3616
Copyright MTD Systems LLC. All rights reserved. V1.0B Jan. 2004 h