Mark B.

Lake Worth, FL 33467 (561) 312-5233

CFO COO Controller
Mission-focused, proactive team leader with a 25-year track record of operational management and financial accomplishments in public accounting, in large and small health care organizations, and in private consulting for health care providers and HMOs.        Areas of specialization include: Strategic planning to help organizations succeed and adjust to ever-changing conditions. Profitability improvement demonstrated in organizational turn-arounds through creative solutions and basic business principles. Regulatory compliance with emphasis on adjusting operations to meet changing regulations while emphasizing financial improvement and reimbursement maximization. Business development through contract negotiation, strategic partnering, and win-win solutions. Team management with emphasis on alignment of team and individual goals setting. Information systems implementation, data analysis, and business basics emphasized to drive planning, focus, and decision-making. Operational and financial knowledge and experience of and with hospitals, skilled nursing facilities, home health care agencies, outpatient therapy providers, physician practices, accountable care organizations, and managed care organizations.

Professional Experience
President (2012—present) Touchstone Solutions, Inc. Health care consulting specializing in operating and compliance engagements.  Consulting on service start-ups and compliance audits for home health agencies, rehabilitation agencies, and medical offices.  Developing strategic planning for accountable care organizations including cost/claims control as well as integration of Medicare regulations with patient and physician-group needs.  Consulting for and sales of specialized software for medical practices and accountable care organizations. President/Administrator (2005-2012) Forward Rehabilitation of Palm Beach, Inc. (President / Administrator), Professional Touch Rehab, Inc. (Administrator) and Ocean Therapy Group, Inc. (Administrator), Delray Beach, FL. Outpatient therapy services for the Medicare population of Palm Beach, Broward, and Miami-Dade Counties specializing in physical, occupational, and speech services.  Built patient operations in Tri-County area through positive relationships with patients, physicians, therapists, and therapist staffing companies. Treated over 3,000 patients with referrals from over 300 doctors since 2005 start-up. Sale of operations in 2011 and left to new owner in 2012. President (1997-2002 and 2003-2005) CRVISION, INC., Lake Worth, FL. Health care finance and thirdparty consulting practice specializing in Medicare, Medicaid, and Managed Care reimbursement.  Reopened Medicare cost reports for hospitals and audited member payments for Medicare HMOs with incremental reimbursement impact of over $8 million.  Provided consulting including State of Florida Medicaid application, Medicare cost reporting, thirdparty contract analysis, and regulatory review for the first skilled nursing facility constructed nationally for a Forbes 100 privately-held corporation including regulatory and exemption filings to produce an additional $750,000 in reimbursement.

Mark B. Delvaux

VP-Operations (2002-2003) Outreach Home Health, Inc., Fort Lauderdale, FL. Two agencies in tricounty area, financial and operational turnaround resulting in sale of agency.  Achieved a financial turnaround of a failing home health agency. Owner wanted to walk-away with $1 million loss. In a year, stabilized operations and created the financial and contractual framework for a $1.6 million sale of the agency. Director of Finance & Controller (1997-1999) EldaCare, Inc. (Outreach Senior Health Services, Inc.), Fort Lauderdale, FL. Company owned, operated, and/or provided services to rehabilitation providers in nine states.  Developed systems to convert 40 CORFs in 9 states from owned to managed facilities including information system design for management services billing.  Managed financial growth of operations from 2 CORFs in Florida to 40 in nine states. Director of Financial Planning (1995-1997) JFK Medical Center, Atlantis, FL. Multi-provider operation with $300 million in net revenues, > $50 million in EBITDA, 1,700 FTEs, six legal entities. Included a medical center, skilled nursing facility, physician group practice, outpatient surgery center, and home health agency. Top 100 nationally recognized facility. Responsible for reimbursement planning for major projects and managed care contracts as well as cost accounting, budgeting, financial analysis, and reporting.  Corrected wage index errors at local hospitals to provide an additional $10 million in reimbursement to all facilities in Palm Beach County, Florida.  Corrected prior year Medicare cost reports resulting in an additional $750,000 in reimbursement.  Switched current cost allocations methods to provide an additional $750,000 in Medicare payments.  Developed price sensitivity, revenue enhancement, and square footage studies that provided additional reimbursement of over $2 million. Chief Financial Officer (1992-1995) Community Memorial Hospital, Oconto Falls, WI.  Accomplished a major financial turn-around including a 300% increase in operating profits though service line development, cost containment, and revenue enhancement.  Retooled pricing structure to provide an additional $175,000 in annual reimbursement.  Started home health agency and physician practices to enhancement services and revenue.  Wrote successful federal health care grant proposal in amount of $300,000. Senior CPA (1986-1992) Wipfli Ullrich Bertelson, Green Bay, WI. A top twenty-five national CPA firm, largest state-based firm with a significant health care practice.  Helped Grow health care billings by focusing on service quality, positive client relationships, and value-added services.

Education, CPA Examination, Professional Memberships
BBA in Accounting with emphasis in Economics, University of Wisconsin-Whitewater (1985). President of University Economics Association. Consistently highly ranked accounting program based on first-time pass rates on uniform CPA examination. Passed CPA examination, first sitting, (Nov, 1986). Member of American Institute of Certified Public Accountants.