The Nine Conversations in Leadership© − Leadership Development

Nine Conversations in Leadership©

A Leadership Development Initiative United Arab Emirates Programme Information
Leadership is a choice: a choice to know ourselves, to be ourselves, to know others and to act, from moment to moment, as ourselves. In this way, with each choice, we become the kind of person and leader we want to be.
Steven Covey

WorldsView Consulting PLC Telephone: +44 208 692 0942

Page 1

www.worldsviewconsulting.com e-mail: brett@worldsview.co.za

The Nine Conversations in Leadership© − Leadership Development

Table of Contents
INTRODUCTION ............................................................................................................................................................ 3 ORGANISATIONAL BENEFITS ............................................................................................................................................ 4 PROGRAMME FUNDAMENTALS....................................................................................................................................... 5 Approach to Leadership Development ........................................................................................................................ 5 Adult Learning ............................................................................................................................................................. 5 Change Catalyst........................................................................................................................................................... 5 Workplace Relevance .................................................................................................................................................. 5 CONVERSATION FLOW AND CONTENT............................................................................................................................. 6 USE OF LEKGOTLA ............................................................................................................................................................ 9 USE OF PERSONAL DEVELOPMENT PLANS ....................................................................................................................... 9 ASSESSMENT MECHANISMS ............................................................................................................................................ 9 ROLE OF PRE-READING AND PRE-WORK .......................................................................................................................... 9 DELIVERY MECHANISMS .................................................................................................................................................. 9 SUPPORT – QUALITY ASSURANCE AND PROJECT MANAGEMENT .................................................................................. 10 POSSIBLE INTERVENTION SCENARIOS FOR LEADERSHIP CELLS.....................................................................................11 SCENARIO 1 .................................................................................................................................................................... 11 SCENARIO 2 .................................................................................................................................................................... 11 PRICING MODEL ..........................................................................................................................................................12 LICENCE FEES.................................................................................................................................................................. 12 FACILITATION FEES......................................................................................................................................................... 12 ABOUT WORLDSVIEW .................................................................................................................................................13

WorldsView Consulting PLC Telephone: +44 208 692 0942

Page 2

www.worldsviewconsulting.com e-mail: brett@worldsview.co.za

The Nine Conversations in Leadership© − Leadership Development

INTRODUCTION
The Nine Conversations in Leadership© is an innovative leadership development programme that acts as a catalyst for long-term development of leaders. The programme is applicable at every level of the organisation and, utilises a process that adapts to the organisation’s framework.

The programme consists of nine facilitated conversations that occur within a small peer group (comprising up to ten people), referred to as a leadership cell. The purpose of each conversation is to share and learn from one another’s leadership challenges and successes and to co-create ideas and solutions from shared learning and wisdom.

The Nine Conversations in Leadership programme fuses organisational development and traditional training in a workshop format. It uses 360° feedback, peer coaching and personal development planning to create strong, committed leaders at all levels. The programme examines leadership in the realms of head (knowledge), heart (commitment) and hands (actions). It brings participants together repeatedly to explore and cover all aspects of leadership, from organisational leadership, through team leadership, to leadership of individuals and self-leadership.

©

Alignment is a critical component for harnessing the energy in achievement of an organisation’s vision, values and strategy, and the programme assists participants to understand these concepts and to create alignment within the organisation.

The Nine Conversations in Leadership© programme also satisfies requirements for personal insight. Self-assessment and peer feedback are key leadership development tools which constitute the foundation of self-leadership. While leaders develop through experience, they can accelerate their readiness to lead by receiving constructive feedback. Assessments are made in the areas of knowledge, attitude and behaviour, all of which will be developed during your leadership journey.

WorldsView Consulting PLC Telephone: +44 208 692 0942

Page 3

” ”

Leadership and learning are indispensable to each other.
John F. Kennedy

www.worldsviewconsulting.com e-mail: brett@worldsview.co.za

The Nine Conversations in Leadership© − Leadership Development

ORGANISATIONAL BENEFITS
The introduction of the Nine Conversations in Leadership programme to an organisation offers benefits that impact the individual, teams and the organisation: Solidifies organisational leadership around the organisation’s vision, values, purpose and strategy, building trust and alignment in leadership teams. Aligns the organisation, supporting clarity of leadership messages throughout the organisation. Enhances the organisation’s ability to respond quickly and uniformly to strategic shifts and contributes to enhanced financial performance over time. Supports talent identification and leadership pipeline management. Develops team cohesion and leadership capability at all levels through the addition of leadership skills. Identifies organisational effectiveness opportunities as the vision, strategy, team dynamics and essential operating elements are examined continually in an open, structured environment. Leaders grow their self-awareness, leadership competencies and personal effectiveness.
©

The Nine Conversations in Leadership programme addresses the following key leadership dimensions through facilitated conversations in which the leadership cell provides the content, and the facilitator provides the background material and the process facilitation: Organisational Leadership (Strategy, Vision, Values, Purpose, Community, Culture, Alignment) Direct Leadership (Groups, Teams, Serving And Leading, Coaching, Mentoring, Developing Others) Self Leadership (Developmental Journeys, Emotional Development, Energy Management).

©

The conversations include activities and dialogue that work in the realms of:

Knowing (Head) − Builds knowledge of the elements of leadership Being (Heart) − Prompts values-based reflection on the elements of leadership Doing (Hands) − Encourages behavioural changes to improve performance

Each conversation follows a set process. The leadership cell members review the leadership dimensions, examine attitudes and beliefs for the leadership cell and the organisation, review behaviours and set out development plans for the individuals and groups they lead.

WorldsView Consulting PLC Telephone: +44 208 692 0942

Page 4

www.worldsviewconsulting.com e-mail: brett@worldsview.co.za

The Nine Conversations in Leadership© − Leadership Development

PROGRAMME FUNDAMENTALS
Approach to Leadership Development Given that leadership involves a complexity of attitudes, behaviours and competencies – all of which take time to develop – the contemporary view considers leadership to be more like a trade or a craft than a profession. The Nine Conversations in Leadership© programme reflects this reality as it examines the relationships between an individual (the leader) and various groups of people, all of whom are capable of ongoing development. Adult Learning The Nine Conversations in Leadership programme draws on models of cognitive development and builds leadership ability through the provision of knowledge, the support of mentors and the careful facilitation of conversations. Change Catalyst The Nine Conversations in Leadership© programme serves as a change catalyst for individuals by encouraging knowledge, reflection and development plans. The programme also serves as a catalyst for organisational change: Who are we leading? Where are we going? How are we getting there? Workplace Relevance The Nine Conversations in Leadership programme is designed to provide a stable, academically-sound framework within which leaders develop in conjunction with their peers who are on the same journey. The content of each conversation is determined by the members of the leadership cell through the examples that they review, and the challenges and successes that they highlight. In this way, each cell works at the level, and the pace, appropriate for the members of the cell.
© ©

People with a high level of personal mastery live in a continual learning mode. They never ‘arrive’…it is a lifelong discipline. People with a high level of personal mastery are acutely aware of their ignorance, their incompetence, and their growth areas. They are also deeply self-confident. Paradoxical? Only for those who do not understand that the ‘journey is the reward’. Peter Senge

I start with the premise that the function of leadership is to produce more leaders, not more followers. Ralph Nader

WorldsView Consulting PLC Telephone: +44 208 692 0942

Page 5

www.worldsviewconsulting.com e-mail: brett@worldsview.co.za

The Nine Conversations in Leadership© − Leadership Development

CONVERSATION FLOW AND CONTENT
Each conversation moves from a place of psychological safety (What knowledge exists?), to a place of development (How will I react to what the knowledge reflects and to what the cell/my organisation requires?) and then to a place of action (What must I do to lead more effectively?).

Leadership is a choice and its development is a lifelong journey that challenges us and demands commitment to grow the knowledge (knowing), the values (being) and the behaviours (doing) required for success. The programme is based on these three realms. After the leadership theory and introduction (Getting Started) it moves into the seven dimensions of leadership – Vision, Community and Alignment (Leading the Organisation), Teams and Individuals (Leading Others), Energy and Self (Leading Self) and, finally, into the “Moving On” conversation which explores sustainable methods to maintain the growth and embed the wisdom and learning into the organisation.

WorldsView Consulting PLC Telephone: +44 208 692 0942

Page 6

www.worldsviewconsulting.com e-mail: brett@worldsview.co.za

The Nine Conversations in Leadership© − Leadership Development

Conversation Content
Conversation 1: Getting Started
Personal story telling Leadership theory overview Programme overview Leadership team charter Personal development planning

Outcomes
Introduction to leadership cell and cell process Understand current theory on leadership Shared vocabulary and understanding of leadership Commitment to the leadership cell for the journey Examine one’s own leadership and confront leadership choice Begin personal development journal Understand vision theory Know the links between purpose, vision and strategy Explore commitment to vision, values and purpose Learn to articulate vision in an inspiring way Understand the need to role-model vision consistently Know how to craft an effective vision Learn the meaning of community and its importance Understand community culture, stakeholders and diversity Know how to develop and empower communities Be open to influence by the community Understand the values of the community Know how to build the community Be able to locate yourself within each stakeholder community Understand the tangible and intangible components of organisations Understand the choice between head-centric and heartcentric alignment Know the importance of role-modelling the organisation’s purpose, values and vision Understand how to harness the energy of the organisation in achieving results Know the importance of using two-way communication to align the organisation effectively Be able to build sustainable alignment mechanisms Understand the appropriate use of teams Know how teams develop Know how to diagnose common team problems, and how leaders can impact teams effectively Value the contribution that teams can make Recognise the value of developing teams Be sensitive to your personal impact on teams Be able to role-model effective team behaviours

Conversation 2: Vision
Vision theory overview The leader’s role in vision The power of vision Preparing for feedback (3600 feedback) Personal development planning

Conversation 3: Community
Community theory overview Community culture Stakeholders Personal development planning

Conversation 4: Alignment
Alignment theory overview Engaging the organisation Alignment ‘must do’s’ Personal development planning

Conversation 5: Teams
Team theory overview Building teams Working in teams Personal development planning

WorldsView Consulting PLC Telephone: +44 208 692 0942

Page 7

www.worldsviewconsulting.com e-mail: brett@worldsview.co.za

The Nine Conversations in Leadership© − Leadership Development Conversation 6: Developing Individuals
Developing individuals theory overview Being an effective developer Preparing for feedback (3600 feedback) Personal development planning Understand that it is possible to accelerate the development of individuals Understand how adults learn Understand the development context of an organisation’s talent management strategy Be able to differentiate between mentoring and coaching situations and know what skills to apply Value trust and respect as foundations of developmental relationships Be able to apply appropriate development tools such as coaching and feedback Be able to role-model ongoing personal growth and development Understand the principles of wellness, balance and energy, including factors that affect energy levels Understand the four kinds of energy – physical, emotional, intellectual and spiritual Understand the impact of your energy levels on your own performance and that of other people Learn to implement positive energy rituals in daily life Know how to use stress and recovery cycles to maximize energy Learn that continuous self-development is possible Learn which tools are available for self-development Be able to analyze and reflect on self-mastery using models of self-development Have been assessed on personal strengths and development areas in all dimensions and realms of leadership Have an updated personal development plan that reflects new insights and understanding Synthesize learning from the conversations Celebrate having shared the journey with the team Consider committing to leadership development as a lifelong journey Review action plans as expressed in the personal development plan Consider the next steps to developing other leaders in the organisation or community

Conversation 7: Energy
Energy theory overview Energy assessment Energy impact Personal development planning

Conversation 8: Self
Self theory overview Analyzing feedback The importance of self-leadership Personal development planning

Conversation 9: Moving On
Nine Conversations theory overview Seven Dimensions of Leadership Lifelong learning and sustaining development Our leadership community Personal strengths Development priorities and support Developing other leaders Celebrate the leadership cell

WorldsView Consulting PLC Telephone: +44 208 692 0942

Page 8

www.worldsviewconsulting.com e-mail: brett@worldsview.co.za

The Nine Conversations in Leadership© − Leadership Development

USE OF LEKGOTLA1
For full engagement of all participants, WorldsView draws on an old African dialogue technique, called lekgotla (creative dialogue), of ensuring that all voices are heard,. The lekgotla process helps individuals to be heard in groups, groups to build a common point of view and become teams, and teams to pursue common goals. Diversity is celebrated and built on, as individuals practice the art of listening and building on each other’s views in a facilitated environment that balances concept exploration and learning with efficient time utilisation. Through the use of Lekgotla, developing leaders learn to listen vigilantly, to synthesise multiple viewpoints, to build on the thinking of others, to work with multiple minds instead of relying on “solo command”, and to move away from the often instinctive practice of “loudest voice wins”.

USE OF PERSONAL DEVELOPMENT PLANS
The Nine Conversations in Leadership programme provides the space for leaders to grow themselves and to grow their organisations. This growth is achieved through regular documentation of the work required and regular review of personal development plans to ensure that leaders are leading themselves to growth in order to lead the organisation to growth.
©

ASSESSMENT MECHANISMS
The Nine Conversations in Leadership© programme utilises self-assessment in relation to the leadership dimensions to provide a platform for each individual’s developmental journey. The self-assessments are shared with other members of the leadership cell so that comparison and standardisation can emerge. With the permission of the cell, the assessments are extended into 360 feedback for each leadership candidate at the end of conversations three and eight, in order to provide a reality check against any emerging consensus view on individual strengths and development areas.
0

ROLE OF PRE-READING AND PRE-WORK
Every conversation, with the exception of conversation nine, requires participants to read a piece of theory (12 pages) and complete a two-page assignment. The assignment is workplace-related and is not marked – rather, it is circulated to all members of the leadership cell for their review and for the purpose of engagement, allowing the cell to: Learn from each other See the organisation and topic through other people’s eyes.

DELIVERY MECHANISMS
The programme is rolled out, at round tables, in nine separate facilitated conversations of four hours each to leadership cells of 4-10 people per cell.
1

[l kóttl ] [Late 20th century < Sotho< le- singular prefix + gotla 'council, assembly']

WorldsView Consulting PLC Telephone: +44 208 692 0942

Page 9

www.worldsviewconsulting.com e-mail: brett@worldsview.co.za

The Nine Conversations in Leadership© − Leadership Development

SUPPORT – QUALITY ASSURANCE AND PROJECT MANAGEMENT
WorldsView’s quality assurance and project management team monitors the rollout of the programme. They provide project management services, facilitator oversight and easy resolution of any difficulties that may be encountered. The WorldsView team assesses the impact of the programme through pre- and post-intervention 360° assessments to ensure maximum effectiveness. This team will: • Provide 360° assessment and feedback to all participants towards the end of the programme to provide measurable progress for the participant. • • • • Liaise with key people in the participant’s organisation to ensure that the programme requirements are met. Review progress of the programme, ensuring that it is rolled out on time and on budget. Evaluate participation levels, solving any attendance problems that may occur. Co-ordinate facilitators, participants and venues.

The programme is designed to develop, enhance and sustain leaders who can assume the following cross-functional responsibilities of company leadership: o Acquire an in-depth understanding of core business functions and build foundational skills to integrate these functions across the organisation. o Gain insight into the challenges leaders face in driving results throughout the company, and skills to overcome these. o o o o o Formulate a holistic approach to identifying problems, devising solutions and adapting to change. Build strategic skills for effective decision-making and implementation. Enhance the capacity to lead cross-functional initiatives and corporate projects and teams. Develop a personal leadership philosophy that reflects greater knowledge, capabilities and confidence. Build relationships with other internal organisational change agents for ongoing peer collaboration, learning and support. o Strengthen individual capabilities to advance the organisation strategically by rethinking approaches to management, leadership and leadership development. o Develop an action plan for applying innovative concepts and best practices for measurable results and sustained impact within the workplace.

WorldsView Consulting PLC Telephone: +44 208 692 0942

Page 10

www.worldsviewconsulting.com e-mail: brett@worldsview.co.za

The Nine Conversations in Leadership© − Leadership Development

POSSIBLE INTERVENTION SCENARIOS FOR LEADERSHIP CELLS
The programme always comprises nine conversations of four hours each.

SCENARIO 1
Rationale: Reduce travelling costs by participating in two conversations per day, with a longer interval before the following two conversations. Benefit: Faster understanding of the programme concept. Challenge: Less time to embed and integrate the knowledge, wisdom and behaviours into the organisation. Ideal for a pilot course for the purpose of assessing the programme before large-scale rollout to the organisation.

Conversation Date Full Day Full Day Full Day Full Day Half Day Morning Getting Started Community Teams Energy Moving On Afternoon Vision Alignment Developing Others Self

SCENARIO 2
Rationale: Allow the group to participate in one conversation per day (a morning or afternoon session) with a regular interval period (from one week to one month) between conversations, to allow better assimilation and integration. The ideal timing is one conversation per month, or a close variation of this.

Date (Half Day Session) Half Day Half Day Half Day Half Day Half Day Half Day Half Day Half Day Half Day

Conversation Getting Started Vision Community Alignment Teams Developing Others Energy Self Moving On

WorldsView Consulting PLC Telephone: +44 208 692 0942

Page 11

www.worldsviewconsulting.com e-mail: brett@worldsview.co.za

The Nine Conversations in Leadership© − Leadership Development

PRICING MODEL
The Nine Conversations in Leadership programme is priced in two revenue streams: Licence Fees and Facilitation Fees.
©

LICENCE FEES
Licence fees are due in advance to WorldsView Consulting on confirmation of a Nine Conversations in Leadership contract. Discounts apply to licence fees for larger numbers of participants. Licence fees are inclusive of all course materials, participant handbooks, 360º assessments and reports.
©

Number of Participants

Licence Fee Per Participant

Notes

1-30 participants 31-70 participants 71-150 participants 151-350 participants 351-999 participants 1,000+ participants

3,295 AED 3,130 AED 2,965 AED 2,800 AED 2,635 AED 2,306 AED

* Minimum licence fee: 32,945 AED per cell * 5% discount * 10% discount * 15% discount * 20% discount * 30% discount

FACILITATION FEES
Facilitation fees are invoiced in advance, with licence fees, or in the month prior to the delivery of the Nine Conversations in Leadership programme. Facilitation fees may be negotiated independently of licence fees unless mutually agreed at the recommended rate.
©

Recommended Fee
59,400 AED per facilitator (1,650 AED/hour)

Facilitation Hours
36 contact hours (4 hours x 9 conversations)

Notes
1 facilitator per 10 participants (1 cell) unless otherwise negotiated.

SCENARIOS
This table presents scenarios illustrating parameters and fees for varying participant numbers.

Number of Participants

Parameters

Fees

Total Fee

Up to 10 participants

• Single cell • 1 facilitator • 4 cells • 4 facilitators • 20 cells • 10-20 facilitators • 100 cells • 50-100 facilitators

40 participants 200 participants 1,000 participants

Licence fees to WorldsView: 32,945 AED Facilitation fees: 59,400 AED Licence fees: 132,400 AED Facilitation fee: 237,600 AED Licence fees: 560,000 AED Facilitation fee: Negotiable Licence fees: 2,306,000 AED Facilitation fee: Negotiable

92,345 AED

370,000 AED Negotiable Negotiable

WorldsView Consulting PLC Telephone: +44 208 692 0942

Page 12

www.worldsviewconsulting.com e-mail: brett@worldsview.co.za

The Nine Conversations in Leadership© − Leadership Development

ABOUT WORLDSVIEW
WorldsView is a transformational consulting and product development house with a global perspective. WorldsView’s focus is on transforming organisations, developing adaptive leaders and growing high-performing teams. We achieve sustainable business solutions through partnerships with our companies and engagement models based on dialogue and co-creation of sustainable solutions.

CONTACT WORLDSVIEW: Contact: Channel Director: Brett Yeatman E-mail: brett@worldsview.co.za Tel: +27 11 805 1020 Fax: +27 11 805 6016 Mobile: +27 79 891 6187 Address: United Kingdom No. 2, 17 Westgrove Lane Greenwich London SW10 8QP Website:
www.worldsviewconsulting.com

UK Office Programs Director: Lee Knobel Email: lee@worldsview.co.za Tel: +44 (208) 692 0942 Mobile: +44 750 320 2268

WorldsView Consulting PLC Telephone: +44 208 692 0942

Page 13

www.worldsviewconsulting.com e-mail: brett@worldsview.co.za