Appendix YY Final Production Report

2003 SSBF Hours Progress Report for Week Ending February 05, 2005 - Final
This Week To Date

Supervisors
Total Supervisor Hours Supervision Hours Training Hours Number of Supervisors 84.5 84.5 0.0 6 11,564.0 9,087.1 2,476.9 N/A

Interviewers
Total Number of Interviewers 13 N/A

Screener
Completed Interviews Average Interviewer Hours per Completed Interviewer Hours Number of Interviewers 0 0.0 0.0 0 14,061 1.1 15,401.5 N/A

Main
*Completed Interviews *Average Interviewer Hours per Completed Interviewer Hours Number of Interviewers 35 2.3 79.3 13 4,583 3.7 16,772.6 N/A

*Note: This value includes all completed cases regardless of whether they have passed the completeness check.

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2003 SSBF Weekly Progress Report For Week of February 05, 2005 - Final
Quex Type: Batch: Yield^ Cases Released +Actual Cases Completed based on TNMS Passed Completeness Check *Partially Completed Cases *Non-Contacted Cases Post-Interview Processed Cases +Average Calls per Completed Case *Average Calls per Partially Completed Case *Average Calls per Non-Contacted Case Average Days in Queue per Pending Case +Average Days in Queue per Completed Case Main ALL This Week 7.0% 0 35 32 604 2,222 35 25.2 32 25.0 55.4 81.8 To Date 47.3% 9,687 4,583 4,268 N/A N/A 4,583 13.7 N/A N/A 79.5 34.7

* Note: Value represents the number of cases in the category at the end of the week of 2/5/2005 +Note: This value includes all completed cases regardless of whether they have passed the completeness check. ^Yield = Cases completed based on TNMS / Cases work.

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SSBF Weekly Progress Report For Week of February 05, 2005 - Final
Quex Type: Batch: Yield^ Cases Released +Actual Cases Completed based on TNMS Passed Completeness Check *Partially Completed Cases *Non-Contacted Cases Post-Interview Processed Cases +Average Calls per Completed Case *Average Calls per Partially Completed Case *Average Calls per Non-Contacted Case Average Days in Queue per Pending Case +Average Days in Queue per Completed Case Main 1 This Week 13.6% 0 3 3 143 476 3 42.7 39 31.4 190.2 202.0 To Date 50.5% 2,222 1,123 1,043 N/A N/A 1,123 15.5 N/A N/A 123.3 43.7

* Note: Value represents the number of cases in the category at the end of the week of 2/5/2005 +Note: This value includes all completed cases regardless of whether they have passed the completeness check. ^Yield = Cases completed based on TNMS / Cases work.

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SSBF Weekly Progress Report For Week of February 05, 2005 - Final
Quex Type: Batch: Yield^ Cases Released +Actual Cases Completed based on TNMS Passed Completeness Check *Partially Completed Cases *Non-Contacted Cases Post-Interview Processed Cases +Average Calls per Completed Case *Average Calls per Partially Completed Case *Average Calls per Non-Contacted Case Average Days in Queue per Pending Case +Average Days in Queue per Completed Case Main 2 This Week 33.3% 0 3 3 141 526 3 45.3 42 32.0 167.0 143.0 To Date 52.0% 2,276 1,184 1,066 N/A N/A 1,184 15.5 N/A N/A 103.9 41.2

* Note: Value represents the number of cases in the category at the end of the week of 2/5/2005 +Note: This value includes all completed cases regardless of whether they have passed the completeness check. ^Yield = Cases completed based on TNMS / Cases work.

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SSBF Weekly Progress Report For Week of February 05, 2005 - Final
Quex Type: Batch: Yield^ Cases Released +Actual Cases Completed based on TNMS Passed Completeness Check *Partially Completed Cases *Non-Contacted Cases Post-Interview Processed Cases +Average Calls per Completed Case *Average Calls per Partially Completed Case *Average Calls per Non-Contacted Case Average Days in Queue per Pending Case +Average Days in Queue per Completed Case Main 3 This Week 18.5% 0 5 4 134 492 5 34.4 33 28.5 113.4 111.4 To Date 50.9% 2,232 1,136 1,069 N/A N/A 1,136 12.9 N/A N/A 77.5 32.0

* Note: Value represents the number of cases in the category at the end of the week of 2/5/2005 +Note: This value includes all completed cases regardless of whether they have passed the completeness check. ^Yield = Cases completed based on TNMS / Cases work.

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SSBF Weekly Progress Report For Week of February 05, 2005 - Final
Quex Type: Batch: Yield^ Cases Released +Actual Cases Completed based on TNMS Passed Completeness Check *Partially Completed Cases *Non-Contacted Cases Post-Interview Processed Cases +Average Calls per Completed Case *Average Calls per Partially Completed Case *Average Calls per Non-Contacted Case Average Days in Queue per Pending Case +Average Days in Queue per Completed Case Main 4 This Week 5.5% 0 24 22 186 728 24 18.5 19 13.5 46.8 53.0 To Date 38.6% 2,957 1,140 1,090 N/A N/A 1,140 9.1 N/A N/A 43.2 21.7

* Note: Value represents the number of cases in the category at the end of the week of 2/5/2005 +Note: This value includes all completed cases regardless of whether they have passed the completeness check. ^Yield = Cases completed based on TNMS / Cases work.

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SSBF Weekly Progress Report For Week of February 05, 2005 - Final
Quex Type: Screener Batch: ALL Total Cases Released by Statistics: Total Unmetered Cases: Total Metered Cases: Cases Metered Cases Screened Eligible Cases Screened Ineligible Cases Screened *Partially Screened Cases *Virgin Cases - Not Called Average Calls per Completed Screener Average Calls per Pending Screener Average Days in Queue per Pending Screener Average Days in Queue per Completed Screener 23,798 0 23,798 This Week 0 0 0 0 0 0 0.0 0.0 0.0 0.0 To Date 23,798 14,061 9,687 4,374 N/A N/A 7.0 15.8 52.3 17.8

* Note: Value represents the number of cases in the category at the end of the week of 2/5/2005

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SSBF Weekly Progress Report For Week of February 05, 2005 - Final
Quex Type: Screener Batch: 1 Total Cases Released by Statistics: Total Unmetered Cases: Total Metered Cases: Cases Metered Cases Screened Eligible Cases Screened Ineligible Cases Screened *Partially Screened Cases *Virgin Cases - Not Called Average Calls per Completed Screener Average Calls per Pending Screener Average Days in Queue per Pending Screener Average Days in Queue per Completed Screener 5,666 0 5,666 This Week 0 0 0 0 0 0 0.0 0.0 0.0 0.0 To Date 5,666 3,168 2,222 946 N/A N/A 6.8 13.4 45.4 16.4

* Note: Value represents the number of cases in the category at the end of the week of 2/5/2005

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SSBF Weekly Progress Report For Week of February 05, 2005 - Final
Quex Type: Screener Batch: 2 Total Cases Released by Statistics: Total Unmetered Cases: Total Metered Cases: Cases Metered Cases Screened Eligible Cases Screened Ineligible Cases Screened *Partially Screened Cases *Virgin Cases - Not Called Average Calls per Completed Screener Average Calls per Pending Screener Average Days in Queue per Pending Screener Average Days in Queue per Completed Screener 5,666 0 5,666 This Week 0 0 0 0 0 0 0.0 0.0 0.0 0.0 To Date 5,666 3,291 2,276 1,015 N/A N/A 7.8 17.2 52.0 18.1

* Note: Value represents the number of cases in the category at the end of the week of 2/5/2005

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SSBF Weekly Progress Report For Week of February 05, 2005 - Final
Quex Type: Screener Batch: 3 Total Cases Released by Statistics: Total Unmetered Cases: Total Metered Cases: Cases Metered Cases Screened Eligible Cases Screened Ineligible Cases Screened *Partially Screened Cases *Virgin Cases - Not Called Average Calls per Completed Screener Average Calls per Pending Screener Average Days in Queue per Pending Screener Average Days in Queue per Completed Screener 5,666 0 5,666 This Week 0 0 0 0 0 0 0.0 0.0 0.0 0.0 To Date 5,666 3,278 2,232 1,046 N/A N/A 6.7 14.7 42.8 14.7

* Note: Value represents the number of cases in the category at the end of the week of 2/5/2005

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SSBF Weekly Progress Report For Week of February 05, 2005 - Final
Quex Type: Screener Batch: 4 Total Cases Released by Statistics: Total Unmetered Cases: Total Metered Cases: Cases Metered Cases Screened Eligible Cases Screened Ineligible Cases Screened *Partially Screened Cases *Virgin Cases - Not Called Average Calls per Completed Screener Average Calls per Pending Screener Average Days in Queue per Pending Screener Average Days in Queue per Completed Screener 6,800 0 6,800 This Week 0 0 0 0 0 0 0.0 0.0 0.0 0.0 To Date 6,800 4,324 2,957 1,367 N/A N/A 6.7 18.6 69.8 21.0

* Note: Value represents the number of cases in the category at the end of the week of 2/5/2005

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