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HR coca cola

HR PLANNING& PRACTICES OF A LOCAL OR MULTINATIONAL COMPANY

Coca Cola, Bangladesh

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HR coca cola

EXECUTIVE SUMMARY
The recommendation of Coca-Cola Company is based on performing various valuation models, which include HR practices, economic profit analysis, relative valuation and a fundamental price to earnings valuation model that revealed the Coca-Cola Company to be overvalued. Even though they find the stock to be overvalued and they feel that KO has some promising outlooks as well as possible challenges in the near future and they want to recommend it as a hold instead of a sell. The Coca-Cola Company is the #1 company within the non-alcoholic beverages industry. They have a 20- year standing of being the leader and investors know that the Coca-Cola Company has an extraordinary reputation for maximizing shareholder value. Opportunities that exist for the company in the future is expanding market share in the non-carbonated beverages segment, a restructuring of their business model, and better consistency of earnings results. A challenge that the Coca-Cola Company is facing is the struggle with their global competitors in the fact that their HR practices are greater and less than coke. If coke wants to more reputation in the world they must produce more incentives for employees from which they more done work hard and produce good quality. Their new management team needs to work on implementing cohesive goals between the two to reach the Coca-Cola Company’s long-term growth potential.

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HR coca cola

TABLE OF CONTENTS
S.# 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Topics INTRODUCTION Mission and vision History Brands/product line Total quality management Environment of coca cola Health and Nutrition Management of coca cola in Gujranwala Departmentalization Human Resource Management Job analysis and designs Planning and forecast Recruitment and selection Training process Performance and appraisal Compensation and benefits Employees relationship Safety policy Recommendation and Suggestion Page # 5 5 7 14 16 16 18 19 27 29 30 30 31 32 33 34 35 36 37

INTRODUCTION
Founded in 1886, the coca-cola company is the world’s leading manufacturer, marketer, and distributor of nonalcoholic beverage concentrates and syrups. The company’s corporate headquarters are

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” According to Gujranwala Plant: “To create value for our share holders” We are committed to: • • Building preference & market leadership for our brands Achieve quality excellence and serve our customers with quality products. then we assure our future success for many years to come. soon followed by many more. dominant & profitable business in Pakistan.HR coca cola in Atlanta. Today.6 billion people will get thirsty that day.6 billion people to escape Coca-Cola.. Although Coca-Cola was first created in the United States... affordable. quenching their thirst and providing them a perfect moment of relaxation...” VISION “All of us in the Coca-Cola family wake up each morning knowing that every single one of the world’s 5. we produce more than 300 brands. MISSION STATEMENT “To benefit and refresh everyone it touches and to create values for our share owner on a long term basis by building a business that enhances the coco-cola company trade marks” According to Gujranwala plant: “To have a strong. Our task is simple: make Coca-Cola and our other products available. and acceptable to them. Cuba and Panama. More than 70 percent of our income comes from outside the U.. and that we are the ones with the best opportunity to refresh them. 4 .. it quickly became popular wherever it went. If we do this. with local operations in over 200 countries around the world. Our first international bottling plants opened in 1906 in Canada. but the real reason we are a truly global company is that our products meet the varied taste preferences of consumers everywhere.S. if we make it impossible for these 5. Doing anything else is not an option.

with a responsibility to act as a good steward of our natural environment. A local citizen. enrich the workplace. Through our actions as local citizens. Atlanta druggist Dr. Brass kettle 5 . It was mixed in a 30-gal. refresh. The Coca-Cola Company is a vibrant network of people. We are a local employer. putting citizenship into action. John Styth Pemberton (former Confederate officer) invented "Coca-Cola" syrup using melted sugar. we strive every day to refresh the marketplace. strengthen and protect. understanding our responsibility to contribute to an improved communities. quality of life in our HISTORY 1886 On May 8. 1886. in nearly 200 countries. working at their innovative best and representing the diversity of the world we serve. with responsibility to enable our people to tap into their full potential. We are an investor in local economies and a driver of marketplace innovation.HR coca cola • • • Maximizing profits Developing People Optimum utilization of assets Shared Values: • • • • WE WE WE WE VALUE & RESPECT OUR PEOPLE COMMUNICATE OPENLY HAVE INTEGRITY ARE COMMITTED TO WINNING Beliefs: There is much in our world to celebrate. water and other ingredients. protect the environment and strengthen our communities.

Frank M. This year. Within four years.300. Patent and Trademark Office. Robinson thought.S. consumers can enjoy a glass of Coca-Cola at the soda fountain. 1888 In 1888. 1893 The trademark "Coca-Cola” name and script are registered with the U. Candler had acquired a fortune of some $50 million. was the person who suggested the name "Coca-Cola". "The two C’s would look well in advertising. Robinson. Coca-Cola was first sold for 5¢ a glass at a soda fountain in Jacob's Pharmacy in Atlanta by Willis Venable. They were the coca leaf and the Kola nut. By 1914. Pemberton's partner and bookkeeper. a Georgia native. For five cents. In this year Coca-Cola produced its first calendar. Dr. The first year's gross sales were $50 and advertising costs were $73. Asa Griggs Candler bought the company from Dr. "Coca-Cola" was one of thousands of exotic patent medicines sold in the 1800’s that actually contained traces of cocaine. The original formula included extracts of the African kola nut and coca leaves. sales of CocaCola average nine drinks per day.96. Robinson suggested the name and penned "Coca-Cola" in the unique flowing script that is famous worldwide today. Pemberton died.HR coca cola hung over a backyard fire. which was chosen because both words actually named two ingredients found in the syrup. was another early investor in the company. Pemberton's bookkeeper. Baseball hall of famer Cobb. Frank M. Later that same year. Mr. He first "distributes” Coca-Cola by carrying it in a jug down the street to Jacobs’ Pharmacy. Dr." 1894 6 . 1891 Atlanta entrepreneur Asa Griggs Candler acquires complete ownership of the Coca-Cola business for $2. Pemberton. his merchandising flair helps expand consumption of Coca-Cola to every part of the nation. It was marketed as a "brain and nerve tonic" in drugstores. Robinson spelled Kola with a “C” to make it look better in advertising. both strong stimulants.

to bottle Coca-Cola. Puerto Rico. Joseph A. the regional bottling system will grow to include 1. during this especially busy summer. 1915 Around this time. bottles used by companies in the soft-drink industry are very similar.000 bottlers. which 7 .S. the Company enters the markets of Canada and Mexico. 1898 The Company outgrows its facilities and a new building is erected at Edgewood Avenue and College Street—later to be called "Coca-Cola Place. first bottled "Coca-Cola. Mississippi. with operations in Cuba. 1903 By 1903. Panama. for one dollar. The contract marks the beginning of The Coca-Cola Company’s unique independent bottling system that remains the foundation of Company soft-drink operations.S. using syrup shipped from Atlanta. He begins offering bottled CocaCola. Whitehead and Benjamin F." 1895 "Coca-Cola is now drunk in every state and territory in the U.HR coca cola Coca-Cola began as a fountain product. 1899 Large-scale bottling becomes possible when Asa Candler grants exclusive rights to Joseph B." It also stopped advertising "Coca-Cola" as a cure for headaches and other ills. And Coca-Cola has many imitators. 1906 Cuba and Panama become the first two countries outside the U. Thomas of Chattanooga. Biedenharn. Within 20 years. the Philippines and Guam. the use of cocaine was controversial and "Coca-Cola" decided to use only "spent coca leaves. but candy merchant Joseph A." Asia Candler. owner of the Biedenharn Candy Company in Vicksburg. Biedenharn of Mississippi was looking for a way to serve this refreshing beverage at picnics." This year. Tennessee.

giving Coca-Cola a distinct packaging advantage over the imitations.S. Woodruff. U. 1928 Annual bottled Coca-Cola sales exceed fountain sales for the first time. His insistence on quality and more than six decades of leadership take the business to unrivaled heights of commercial success. son of Ernest Woodruff. even if it were felt in the dark. making Coca-Cola an institution the world over. products of The Coca-Cola Company are consumed at the rate of more than one billion drinks per day. 1923 and stayed on the job until 1955. The answer is to create a distinct bottle for Coca-Cola.The same year. 1919 The Coca-Cola Company is sold for $25 million to Atlanta banker Ernest Woodruff and a group of investors. 1923 Robert W. the Company's stock is first sold to the public at $40 a share. 1920 The Coca-Cola Company establishes a manufacturing operation in France. Also this year. In March 1923. Supreme Court Justice Oliver Wendell Holmes rules that Coca-Cola is a single thing coming from a single source and well known to the community. Coca-Cola makes its first Olympic appearance 8 . As a result. Today.HR coca cola consumers are unable to identify until they take a sip. 1926 The Foreign Department becomes a subsidiary later known as The Coca-Cola Export Corporation. "Coca-Cola" was sold in a 6-bottle carton for the first time in New Orleans. Woodruff was appointed president of "Coca-Cola" on April 28. the Root Glass Company of Terre Haute develops the genuine Coca-Cola bottle with the contour shape now known around the world. becomes president of The Coca-Cola Company. one that anyone would recognize.7 million at the end of 1998 (assuming all dividends were Reinvested). One of these original shares was worth about $6. It replaces the straight-sided bottle. Louisiana.

Also this year.S. On December 25." 1942 "It's the Real Thing" is first used in Coke advertising. the trademark "Coke” first receives equal prominence in advertising with "Coca-Cola. spreading refreshment worldwide.S. 1929 Sixty-four bottling operations are located in 28 countries. wherever he is and whatever it costs"—Robert Woodruff. 1943 9 . a motion picture chronicling the Company’s early year. Olympic Team to Amsterdam. Also this year. the fountain glass is adopted as standard. soda jerks can now serve uniform. and "The Pause that refreshes" first appears in the Saturday Evening Post." the program featured 43 popular orchestras live from 43 widely scattered military bases in the U. and even a special anniversary logo are part of the celebration. By simply pulling a handle. 1933 The automatic fountain dispenser is introduced at the Chicago World's Fair. Titled "Uncle Sam’s Christmas Tree.HR coca cola when 1. The Coca-Cola Company. 1941 "Every man in uniform gets a bottle of Coca-Cola for 5 cents. 1936 This year. Three-day bottlers’ convention. The Coca-Cola Company observes its 50th anniversary. properly refrigerated Coca-Cola. sponsors a special 12-hour radio broadcast to more than 142 stations.000 cases of Coke accompany the U. in cooperation with the War and Navy Departments.

S. an honor awarded to only a few other packages. familiar to consumers everywhere. Italy. Also this year." 1976 "Coke Adds Life" campaign is introduced. 1950 Edgar Bergen and his sidekick Charlie McCarthy appear on the first live network television show sponsored by The Coca-Cola Company. It later becomes the trademark name for a line of flavored drinks sold around the world. And Fanta. 12. Patent and Trademark Office. refilling and capping twice monthly. 1955 The 10-. is granted registration as a trademark by the U. General Dwight Eisenhower dispatches a cablegram requesting a shipment of 3 million bottles of Coca-Cola and complete equipment for bottling.HR coca cola On June 29. 1960 Metal cans like the ones sent to troops during the Korean War are now available on market shelves everywhere. is introduced to the public. the lemon-lime drink. 1961 Sprite. 1971 Young people from around the world gather on a hilltop in Italy to sing "I'd like to buy the world a Coke. an orange-flavored beverage. The Coca-Cola Company purchases The Minute Maid Company. 10 . 1977 The unique contour bottle. 1969 “It's the Real Thing” makes a comeback. is launched in Naples. washing.and 26-ounce king-size and family-size bottles are introduced with immediate success.

11 . marking the first extension of the Company’s most valuable trademark to another product. two large U. Consumers respond with an unprecedented outpouring of loyalty and affection for the original formula. as Coca-Cola classic. Goizueta is elected chairman of the Board of Directors and chief executive officer of The Coca-Cola Company. the Company introduces a new taste for Coca-Cola in the United States and Canada—"new" Coke. 1985 In April. this new company will assume responsibility for bottling operations in Great Britain. Over time. a tackle on the Pittsburgh Steelers football team. Consumers. Cherry Coke is introduced. 1988 An independent worldwide survey confirms that Coca-Cola is the best known. He will lead the Company for 16 years. the Netherlands and Belgium. France. after extensive taste testing.S." a campaign of heartwarming emotion best captured by the television commercial featuring "Mean" Joe Greene. Also this year. 1986 In the year of the Company’s 100th anniversary. 1981 Roberto C.HR coca cola 1979 Coke introduces "Have a Coke and a Smile. and the Company listens. In July. bottlers combine to form Coca-Cola Enterprises. most admired trademark in the world. the Company reintroduces the original formula for Coca-Cola. And the "Coke is it!" theme is translated and tailored to reach consumers everywhere as it is launched worldwide. 1982 The Coca-Cola Company introduces diet Coke to U.S.

New products Citra and Surge hit the market. an attraction featuring a historical and futuristic look at Coca-Cola as well as a chance to sample The CocaCola Company products from around the world opens in Atlanta. Georgia. BRANDS / PRODUCT LINE 12 .. He is the tenth chairman of the board in the Company’s history. 1996 Coca-Cola sponsors the Summer Olympics in the hometown of The Coca-Cola Company: Atlanta. Benjamin H. switches from Pepsi to Coca-Cola. Company sells Columbia Pictures to Sony History of Coca-cola In Pakistan: The Coca-Cola Company began operating in Pakistan in 1953. 1997 World of Coca-Cola Las Vegas opens complete with a hundred-foottall Coca-Cola contour bottle. And the Cisneros Bottling Company. The Coca-Cola Company sponsors the Winter Olympics in Nagano. Oehlert Jr. Douglas Ivester is elected president and chief operating officer of The Coca-Cola Company. 1994 M. And M. served as United States Ambassador to Pakistan from 1967 to 1969. the largest soft-drink bottler in Venezuela.HR coca cola 1989 The Coca-Cola Corporation. marking the 70th anniversary of the Company's Olympic partnership. Douglas Investor is named chairman of the Board of Directors and chief executive officer of The Coca-Cola Company. Japan. former senior vice president of The CocaCola Company. 1990 World of Coca-Cola.

TOTAL QUALITY MANAGEMENT (TQM) Passion for Quality: Our reputation is built on trust. Today. we also celebrated the 20th anniversary of diet Coke and the expansion of diet Coke with lemon. Major Brands: There are 323 brands of coca-cola. launch in 2001. In March 1923. just threeand-a-half months after it was given the green light. Vanilla Coke became the first extension of the CocaCola brand since 1985 and immediately generated profitable volume. Through good citizenship we will nurture our relationships and continue to build that trust. "Coca-Cola" was sold in a 6-bottle carton for the first time in New Orleans. yet undeniably Coca-Cola. which made strong debuts in several international markets after its U. products of The Coca-Cola Company are consumed at the rate of more than one billion drinks per day. In response to consumer demand. after just six months in development. Vanilla Coke is performing well in its initial international markets— including Australia and New Zealand. In product formulation. the Vanilla Coke team struck a balance that lets the taste of Coca-Cola come through—intriguingly new. diet Vanilla Coke was introduced to the U.HR coca cola In 2002. That is the 13 .S.S. Out of which there are 7 brands of coke in Pakistan. Already one of our top 10 brands in the United States. Vanilla Coke helped boost sales of Coca-Cola branded beverages while inviting new consumers to rediscover the cola category through a completely original flavor experience. Two brands “Lemon” and “Strawberry” are recently introduced products of Coca-cola in Pakistan. marketplace in October. In May. In 2002. Louisiana. Coca-Cola added pop to a category that many believed had lost its fizz in North America. with more countries planning launches for 2003.

superb customer service. Responsible corporate citizenship is at the heart of The Coca-Cola Promise. the workplace. Marketplace: We will adhere to the highest ethical standards. We will foster an inclusive environment that encourages all employees to develop and perform to their fullest potential. Wherever Coca-Cola does business. We believe that what is best for our employees. we strive to be trusted partners and good citizens. for the community and for the environment is also best for our business. and respect for the unique customs and cultures in the communities where we do business. We are committed to managing our business around the world with a consistent set of values that represent the highest standards of integrity and excellence. Environment: We will conduct our business in ways that protect and preserve the environment.in the marketplace. the environment and the community. the integrity of our brands and the dedication of our people build trust and strengthen relationships. fairness and respect. Workplace: We will treat each other with dignity. These core values are essential to our long-term business success and will be reflected in all of our relationships and actions . expertise and resources to help develop sustainable communities in partnership with local leaders. We will integrate principles of environmental stewardship and sustainable development into our business decisions and processes. We share these values with our bottlers.HR coca cola essence of our promise . 14 . and where responsibility and accountability are encouraged and rewarded. COMMUNITY: We will contribute our time. The Coca-Cola workplace will be a place where everyone's ideas and contributions are valued. We will serve the people who enjoy our brands through innovation. knowing that the quality of our products.The Coca-Cola Company exists to benefit and refresh everyone it touches. We will seek to improve the quality of life through locally relevant initiatives wherever we do business. consistent with a commitment to human rights in our workplace. making our system stronger.

This new approach will require: 1) Being innovative in our marketing. The Coca-Cola Company and our bottlers have been at the forefront in helping solve environmental. We realize that we touch the lives of billions of people around the world and that our responsibility to them includes conducting our business in ways that help preserve the environment. Our system supports dozens of litter prevention organizations. Such real renaissance of the Coca-Cola spirit will enable us to fulfill our purpose of delivering refreshment and benefit to everyone touched by our business. we will reinvigorate our enterprise and bring to full life the unique spirit of Coca-Cola and our people. That challenge demands innovation. which is driven by a fundamental shift in international economic dynamics. In fact. The Coca-Cola Company is a founding member of Keep America Beautiful.HR coca cola ENVIRONMENT OF COCA-COLA In the first decade of the new century. we must pioneer a movement from a homogenous global approach to a highly tailored approach reflecting the unique character of our markets. litter and solid waste issues for more than 20 years. our brands and our consumer relationships 2) Collaborating more productively with our business partners 3) Changing some of the structures of our enterprise 4) Increasing our commitment to community and the environment Thus. Soft-drink packaging is the most recycled consumer package in the United States. we face the challenge of a new environment. in an era that is increasingly international and interconnected. 15 . While we will always be disciplined by our purpose and our ideals. the growing influence of technology and the fact that people increasingly expect more of large corporations. we must intensify our focus on innovation and create new ways to deliver the promise of Coca-Cola. including the Center for Marine Conservation and Keep America Beautiful.

HR coca cola What's more. partnership made this innovation possible—and profitable. iFountain gives our customers a technologically advanced fountain system that enhances available brand options. refrigerator-friendly pack is increasing consumer awareness and preference. to the tune of thousands of pounds of waste annually. 16 . improves operating efficiency and automatically calibrates each drink served to assure consumers of a quality drink every time. Shaping new Products experiences with packaging and technology: As we created new products and fresh brand experiences in 2002. The future of our business in North America also evolved in 2002 with the continuing rollout of iFountain. to the retailers whose shelves were reconfigured to accept the new design. accelerating consumption and case volume in markets where it has been introduced. We've donated more than $100. From our packaging suppliers who assisted us and our bottlers in developing the Fridge Pack. one fact became increasingly clear to us: Consumers are eager to see The Coca-Cola Company bring excitement to the marketplace. This sleek.000 in proceeds from these recycling efforts to charities. One simple innovation last year—the Fridge Pack™ —has changed the dimensions of 12-pack sales for us and for our bottling partners. we've been recycling at our headquarters for years. the most advanced soft-drink dispensing system in the industry.

There is growing confusion about what constitutes a healthy diet. balance and moderation .without sacrificing enjoyment. Climate Change: The Coca-Cola Company takes the issue of global climate change very seriously. balance and moderation . With so much conflicting information available about health and nutrition. it can be very difficult to determine what is accurate and what is not. A healthy diet incorporates the basic principles of variety. They understand the importance of good nutrition and proper hydration . and they can continue to be confident about their favorite beverages. We have adopted a comprehensive policy aimed at reducing the environmental impact of our cooling equipment over 17 . it can be very difficult to determine what is accurate and what is not. The truth is that soft drinks and other beverages have a place in a healthy lifestyle. The truth is that soft drinks and other beverages have a place in a healthy lifestyle.without sacrificing enjoyment. People have trusted and enjoyed soft drinks for more than 115 years.. we answer many of the questions you may have about our family of beverages. With so much conflicting information available about health and nutrition. In this section. A healthy diet incorporates the basic principles of variety. We also take a look at how The Coca-Cola Company promotes a healthy active lifestyle through programs around the world that promote fun and physical activity. people are more concerned than ever about health and nutrition. Your Health & Our Beverages: There is growing confusion about what constitutes a healthy diet.HR coca cola HEALTH AND NUTRITION Today.and they also know that delicious foods and beverages are an enjoyable part of life.

Under him working the chief chemist who’s responsibility is to give the quality product to the customer. Under him work Mechanical Engineers Mechanical Supervisor and Assistant Production. By the 2004 Olympic Games in Athens. Who control the other employees of the department under him? Department of production and engineering is lead by the Prod. Sale men work under the sale manager. Sale & marketing department is playing the important part in the growing market share in the country. Manager. That department led by the Sale & marketing manager that department is further divided in the sale and marketing section. OF COCA-COLA IN Following are the information about the management of Gujranwala The factory is control by the BOM (Business operational manager) and under him eight Departments is working. we referred to the basic tenets of the Kyoto Protocol. we believe that ratification of international treaties and protocols should be left to national political processes. Quality control department lead by the manager quality control. By focusing on our own efforts to reduce greenhouse emissions. Fleet department control the 18 . & Eng.HR coca cola time. The marketing department is lead by the marketing manager and the sale section by sale manager. The Departments of account is lead by the manager account and under him assist manager works. Every Department is lad by a department Manager. wherever cost-efficient alternatives are commercially available. While we support the scientific analysis and general objectives of the agreement. we will no longer purchase new cold-drink equipment using hydrofluorocarbons (HFC's). As we developed our cooling equipment policy. we hope to provide an example of how businesses can operate in an environmentally sustainable manner. we will reduce the energy use of our individual equipment by 40-50 percent over the next ten years. MANAGEMENT BANGLADESH plant. Additionally.

This factor employees also are placed with old ones to learn work and the values 19 . and Assistant Manger work under him.  Two cups tea are free for every employee daily this represents the hospitable nature of the company. New prevalent in the company. Assistant distribution manager work under Him to full fill their duties. Department is lead by the Manager H. The R& D Department plays the most important role in the development and the growth of the company. are as follows:  special training is given to employees. In the coming lines the working environment of the Gujranwala Coca-cola factory is described. other executive work under his supervision.I. The total number of employees in the coca-cola Gujranwala Company is 236.HR coca cola transport vehicle of the company the head of the department is Fleet manager and under him work the assistant fleet manager who manages the control over the transportation of the company.R. which must be highlighted in this regard. To be specific the working environment in the company represents the company’s culture in large. The culture is the shared values among the different people so the environment of the company is widely shared by its employees that conclude to form the company’s culture. This Department is lead by the Manager R&D. The distribution of the coca-cola around the Gujranwala region is the responsibility of distribution department.R. Company culture: The factors. Human recourse and international affair department company take control the over in the external of environment the of the That and help the growth company. which is lead by the distribution Manager.

places to study and scholarships. knowledge-hungry students books.  The company working environment is really a good blend of Asian and western values. All over the world.HR coca cola keeps the employees motivated as they are taken well care this fact is clear by the physical actions took by the company. sales man are offered wages plus commission pursuing certain criteria. educational programs in local communities are our priority. we are involved in innovative programs that give hard-working. supplies. Annual Leaves:Coca-cola international has different leaves structures in different regions and countries of the world where they have their company. Motivations for employees: Wages:Coca-cola is providing smart wages to its employees. In brief structure of wages can be described like this “ blue collar workers are offered wages along with commission. 20 . which are competitive and really satisfy its employees. The Coca-Cola Company is committed to helping people make their dreams come true. As along with the wages they are provided with a lot of facilities and amenities. From youth in Brazil to first generation scholars. Staffing and training: The Coca-Cola Company has always believed that education is a powerful force in improving the quality of life and creating opportunity for people and their families around the world. White collar workers who are the officers and the executives draw a handsome amount of salary which is really competitive”.

In Gujranwala Coca-Cola company has divided the shifts for the work in the following manner: They are managing the working time in two shifts. so therefore Coca-cola is doing at their best for this pivotal factor of managing time. 21 . They can include some extra shift if there is demand but normally there are two shifts. Time Management For Work:Time management is the key to grow in this fast and furious century of growth and development. To cover this segment of management they have divided the work in to shifts.HR coca cola Their leaves structure regarding Pakistan especially in Gujranwala Division Company is as follows: Designation Supervisor Above then Supervisor Below supervisor Allowed leaves 26 leaves per annum 26 leaves per annum 24 leaves per annum The above table shows simply how the leaves structure allows for the leaves and how well the employees are awarded with facility of getting their own personal time to manage their own problems. This facility is really great which keeps the employees motivated and thrilled about their work. These leaves are authorized for the employees and these include the with pay leaves. For this purpose phenomenon of division of labor is contributing for it’s functioning. which are explained in the following.

and other diseases which are fatal for a person. While the world and our business will continue to change rapidly. The Coca-Cola Company is providing Medical facilities to all its employees. our company has benefited from the various cultural insights and perspectives of the societies in which we do business. Over the past century. emergency handling problems. 4 p. sickness.HR coca cola • • 8 a. to 4 p. Coca-Cola people have led our successes by living and working with a consistent set of values. (Technical department).m.m. The medical facilities are also provided to supervisors as well as the officers in the company. These are the shifts in which the work in the factory is mostly conducted. These facilities are such facilities which can include first aid treatments. These treatments are provided to employees as per their designations. respecting these values will continue to be essential to our long-term success. As we have expanded over the decades. Employees our Asset: The heart and soul of our enterprise have always been our people. Much of our future success will depend on 22 . (all departments other then technical departments). Medical Facilities:Medical facilities are of prime importance in any organization as the health of employees is in the benefit of the company as well as it’s the social responsibility of the company to provide nice and healthy work environment to its employees.m.m. to 12 p.

HR coca cola our ability to develop a worldwide team that is rich in its diversity of thinking. employees support each other's personal and professional growth and enhance their individual and collective ability to contribute to the company. retain. backgrounds and culture. Coca-Cola North America and The Maid Company have one-on-one mentoring programs designed to foster professional growth and development. perspectives. Forums that are currently active include: • • • • • • Administrative Professionals African-American Asian/Pacific-American Gay & Lesbian Latin Women Mentoring Programs: The Coca-Cola Company is creating a system of mentoring programs that include. employees can connect with colleagues who share similar interests and backgrounds. Currently.S. Employee Forums: We believe that a sense of community enhances our ability to attract.. and develop diverse talent and ideas as a source of competitive business advantage. through employee forums. from top to bottom that benefit from the perspectives of each individual. We are determined to have a diverse culture. group mentoring and mentoring self-study Minute tools. These 23 . In those forums and elsewhere. In the U. one-on-one mentoring.

College sophomores are considered from Historically Black Colleges and Universities (HBCU). Our corporate intern program offers students from diverse backgrounds a summer internship and the opportunity to earn an academic scholarship. The company also has internship programs focused on graduate students in the areas of marketing and fountain operations and supports the Atlanta chapter of INROADS with an internship program focused on undergraduate students. Internships: We have a strong commitment to hiring interns through The CocaCola Company Internship Programs. In conjunction with The College Fund. The benefits of mentoring also strengthen our company. career counseling and life lessons. Hispanic Association of Colleges and Universities (HACU). as well as over 225 schools from around the country.000 salary and will be provided housing and transportation. we have committed to internship opportunities for 150 young people of color over a fouryear period. each student will earn for the summer a $5. Mentoring increases the flow of information across organizational lines and encourages diverse thinking and cross-functional learning. In addition to gaining real work experience.HR coca cola programs promote trusting relationships for networking.000 scholarship at the conclusion of their summer internship assignment for up to two summers. Waste Management: - 24 . The students are also eligible to receive a $10. coaching. The company offers a number of internship programs for undergraduate and graduate students.

It helps us compete more effectively. The Coca-Cola® Company is working constantly toward coming up with smart. and ultimately. Here's a glance at what we're doing. fueled by the twin engines of innovation and diversity. • It builds value for our shareowners. Our company is energized with a new entrepreneurial operating culture.HR coca cola Every year. It makes us better neighbors in our communities. Realizing the full potential of diversity has a direct impact on our company: • • • • It improves our understanding of local markets. the world produces billions of tons of waste. we build relationships through local marketing. Recycling and reusing waste materials is absolutely crucial if we are to maintain the health and beauty of the earth. It makes us a better employer and business partner. Today. To introduce innovative and environmentally friendly packaging. Australia for the world's first PET bottles to be produced from recycled PET bottles. creative ways to reuse waste. local civic programs and local business opportunities. 25 . Our Commitment To Diversity: Our commitment to diversity also extends into the community. Valuing our people helps us better meet the needs of our customers and partners. one in four PET containers sold by our company in North America contains recycled content. Through our people and our local bottling partners. we Opened a breakthrough facility in Sydney.

• Production department. and international relation • Research and Development department. 26 . • Account department. • Distribution department. • Fleet department. • Engineering department. • Quality Control department. • Sale department.HR coca cola We’re committed to our values and we are trying to live them every day. DEPARTMENTALIZATION: Following are the departments in Coca-cola company regarding to Gujranwala plant:- • Human Resource department. • Marketing department.

HR coca cola 27 .

These all practices are conducted by own policies and strategies. It is the global company and it is impossible to create certain policies or procedures applicable in all divisions of the company. It is people. not technology who create the company. performance appraisals. training and development . succession planning) based on the United States procedures. In multinational companies like coca cola have their own separate department of HRM. 28 . staff welfare and medical policies and some other things like that. development of this department is the first step. the ground on which the future of the company depends.HR coca cola Human Resource Management within Coca Cola Human Resource Management is an essential part for any organization. employee relationships. recruitment and selection. But unfortunately in Pakistan not so much used HRM practices. Moreover. career development. coca cola HR department is also conducting all the practices of HRM like Job analysis and design of work. Basically the HRM practices are necessary for every organization. we also have own policies and strategies by which we control all the functions of our departments. compensation. HR department not make decisions related of its own department. Human Resource Management at Coca Cola Company has many advantages. Therefore. they also conduct in company’s decision. compensation. Every organization has its own policies and strategies by which they control the functions of their departments. According senior executive of HR “Waqar Mahmood “ our HR department consist of 29 people in Gujranwala plant. the focus of this paper will be on four tasks and duties of Human Resource Management (performance management. Similarly. It is essential for every single business unit and especially for such international company as Coca Cola. cultural and political differences need to be taken into account.

If we get approval from the head office then we start recruitment process. performance standard. Job analysis consists of two products one is job description and second job specification. personality. training. Job specification: a list of a job’s human requirements that is requisites education. job context and human requirements and also other information related to this conduct. and so on-other product of a job analysis. Job description: a list of job duties. HR department of coca cola used this information for Recruiting. and supervisory responsibilitiesone product of a job.HR coca cola Job analysis and designing Job analysis is the procedure for determining the duties and skill requirements of a job and the kind of person who should be hire for it. We forecast for the expected employees needs in the organization. and how to fill them. working conditions. 29 . skills. responsibilities. performance appraisal. reporting relationship. selection. human behavior. Coca cola company HR department check its own job description and job analysis in which they get the information about employees work activities. Planning and Forecasting The process of deciding what positions the firm will have to fill. compensation. and employee’s relationship. Coca cola HR department involves in company strategic planning and they also make sufficient planning for hiring new employees in the future. We forecast of employees on the change technology and increasing in productivity. After planning we send this report to the head office for approval.

Once we receive an application form. Internal recruitment External recruitment External Selection process The selection process will vary depending on the position you’re applying for. don’t forget that this is your chance to find out more about us and ask questions. company website. Be honest. 30 . influence and involve other people in the workplace. interviews are a two-way process so use it to understand the nature of the role and to make sure it really is what you’re looking for. institutions etc. However. We’ll ask for examples of how you behaved in different situations. be yourself and it should be an enjoyable experience. a club.HR coca cola Our recruitment process Our recruitment process is well established first of all we give ads in news papers. Also. at home or in previous jobs. This is not designed to 'catch you out' and our interviewers will never try and trick you into an answer. They’re a good opportunity for us to see how you communicate. in most cases a combination of any of the following tools will be used: Interview Group exercises Presentations Psychometric tests Role plays/Situational Exercises Interview The interview is designed to reveal more about you and your experiences. as one process can’t fit all the different roles we have here at CCE. from candidates with required documents and C V. Remember. Group exercises We’re very much a team at CCE so these will show us how effectively you work with people. maybe at school. university.

Don’t worry. some times when new technology is introduced it is also responsibility of a firm to train its employees. Role Plays/Situational Exercises Designed to assess how you react in certain situations. these help to highlight particular skills and how well you’re suited for a position. Psychometric tests Psychometric tests are timed exercises that examine your abilities and potential.HR coca cola Presentations Presentations give you the chance to show your ability to communicate to a group of people on a specific topic. 31 . we may also have an assessor acting as a customer or employee to simulate a situation that could occur in the workplace. we’ll send you information and advice in advance on how to prepare. On occasions. If you’re asked to complete a psychometric test. but don’t worry – you’ll have plenty of time to prepare. After recruiting the fresh employee we train them for three months and also pay them salaries after three months they become part of a firm We also give training to already exist employee it depend upon condition for example if new technology is introduced first of all we give full training to them about new technology then we allow them to start their job . we may also use a personality assessment tool that is designed to find out more specific things about you. You may be given facts and figures to review. rules and regulations of firm. Training process of employees Training process is essential part of every employee with out training. employee can not come to now the procedure of work. or a report to complete. you’ll be given a brief and ample time to prepare. You may be given a topic in advance or on the day.

Appraise performance. Provide feedback. Means discuss the subordinate performance and progress. Means making sure that you and your subordinate agree on his or her duties and job standard. Steps in appraising performance The performance appraisal process process contains three steps. and make plans for any development required. • • • Define the job Appraise the performance Provide feedback Define the job. 32 .we set the goals started the year and tell the employees about the goal if the employees achieve this goal we appraise the employees.HR coca cola Performance appraisal Coca cola performance appraisal is annually Hr manger waqar mahmood said that we appraise the employee due to their performance about goals of the organization . Means comparing your subsssssordinate’s actual performance to the standards that have been set.

33 .HR coca cola Compensation and benefits Objective of compensation Our compensation objective is to improve performance of employees and convey a message to employees that company is loyal with employees.

Our employees are satisfy from our compensation and in the coca cola never downsizing occurred which shows that well relationship between employees and company. We give following compensation and benefits : Basic salary Bonus Medical facility Pick and drop Gratuity fund Social security We get many advantages from our employees because they are happy from company. there for we are careful about their health and benefits.HR coca cola HR department manage says that employees are our assets. EMPLOYEES RELATIONSHIP 34 .

The satisfaction of the employees makes the company successful.HR coca cola Employees are the most important assets of every company so it is very important to give them importance. Every company has its own policy. they can contact directly to the manager of their department. We have also got our own policy by which we give importance to our employees if any employee faces some kind of problem related to his life or work then he can directly go to the manager and he can share all of his problems. 35 . The reason is that if the employees of the company are satisfied then they will work hard for the development of the company but if they are not satisfied with the company’s policies and they are not given their rights then they will leave the company which can turn into a big loss. So we strongly believe that such policy makes our employees satisfy with us. So employees’ relationship is very important for every company. We believe that an open door policy is the best policy for employees’ relations because due to this. This thing should be adopted by every company because this makes the employee satisfied with the company. our employees feel very independent and they know that if they get any problem.

assets and visitors. With this belief we vow to. will make certain that the necessary financial and personnel resources are made available in order to continuously improve our safety standards. products and packages taking in to account the associate costs or profit for each safety benefits.HR coca cola Safety Policy We at CCBPL Gujranwala are committed to ensure the maximum level of safety and prevention of loss for our employees. We therefore. Integrate sound safety practices in to our daily business operation even in the absence of specific regulatory requirements use the results of research and new technology to minimizing the safety risks of our operations equipment. W e deliver. We strive for continuous improvement in our safety standards and to the consistently meet or exceed them. Establish mechanisms to communicate effectively with employee’s consumers and government on our safety performance. Set our safety standard at a level that ensures compliance with governmental and company requirements. We believe in the involvement of each and every one of us in this effort and realize the importance of every individual’s contribution to safety. 36 . W e b e l i e v e i n s a f e t y . Ensure each and every one to use in responsible and accountable for our actions. W e a d h er e t o o ur s a f e t y p r i n c i p l e s . Protect our employees and ensure public safety extending throughout our organization.