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CTQ/CTY Potential X Normality p-value

Ho: Data are normally distributed Ha: Data are not normally distributed

New 0.362

Purchase Per Customer Type of promotion Standard Inference 0.103 p high null fly, data are normally distributed, therefore comparison of averages meaningful Is variation in purchase per customer affected by type of promotion? P high null fly, Variance A= Variance B, Variation in purchase per customer is similar across both promotions p low null go. Average A NOT= Average B, Average purchase per customer is not similar across both promotions Type of promotions potentially impacts Average purchase per customer (Total purchases)

F-test p value
Ho: s2A = s2B Ha: s2A s2B

0.653

2-sample t test
Ho: mA=mB Ha: mAmB

0.024

Critical Factor

YES

Minitab Worksheet: Promotion.mtw

Stat>Basic Statistics>Graphical Summary

Stat>Basic Statistics>2 variances

Stat>Basic Statistics>2 sample t

CTQ/CTY Potential X Normality p-value


Ho: Data are normally distributed Ha: Data are not normally distributed

A 0.287

B 0.687

Cutlet Diameter Unit Inference p high null fly, data are normally distributed, therefore comparison of averages meaningful P high null fly, Variance A= Variance B, Variation in cutlet diameter is similar across both units p high null fly, Average A = Average B, Average cutlet diameter is similar across both units Average and variation in cutlet diameter is simialr across both units

F-test p value
Ho: s2A = s2B Ha: s A s
2 2 B

0.314

2-sample t test
Ho: mA=mB Ha: mAmB

0.472 NO

Critical Factor

F Statistic n1 n2

0.71 35 35

Minitab Worksheet: Promotion.mtw

What do these tests do?

Stat>Basic Statistics>Graphical Summary

Checks whether data are normally distributed

Stat>Basic Statistics>2 variances

Compares variance of two groups

Stat>Basic Statistics>2 sample t

Compares average (mean) of two groups

CTQ/CTY Potential X A Normality p-value


Ho: Data are normally distributed Ha: Data are not normally distributed

B 0.448

C 0.443

Transaction time Vendor Inference p high null fly, data are normally distributed, therefore comparison of averages meaningful p high null fly, All variances are equal. Variation in transaction time similar across all vendors p high null fly, All averages are qual. Average transaction time similar across all vendors CEO should renew individual contracts

0.941

Bartlett test
Ho: All variances are equal Ha: Not all variances are equal

0.723

ANOVA
Ho: All averages are equal Ha: Not all averages are equal

0.104 NO

Critical Factor

Minitab
Stat>Basic Statistics>Graphical Summary

*Remember to stack data: Data>Stack>Columns Stat>ANOVA>Test for Equal Variance

Stat>ANOVA>One Way ANOVA

CTQ/CTY Potential X 1 Normality p-value


Ho: Data are normally distributed Ha: Data are not normally distributed

Turn around Time Laboratory 2 3 4

Bartlett test
Ho: All variances are equal Ha: Not all variances are equal

ANOVA
Ho: All averages are equal Ha: Not all averages are equal

Critical Factor

Turn around Time Laboratory Inference

CTQ/CTY Potential X Low Normality p-value Bartlett test ANOVA Critical Factor

Time to receive Payments Priority Med High Inference

CTQ/CTY Potential X Individual Normality p-value Bartlett test ANOVA Critical Factor

Time to receive Payments Customer type Corporate Govt Inference

CTQ/CTY Potential X Normality p-value Bartlett test ANOVA Critical Factor CTQ/CTY Potential X Normality p-value Bartlett test ANOVA Critical Factor Asia 0.067

Time to receive Payments Customer Region Europe US Inference 0.481 0.148 0.195 0.953 NO Time to receive Payments Product type Inference

CTQ/CTY Potential X With Normality p-value F-test 2-sample t test Critical Factor 0.128

Time to receive payments Tax Issues Without Inference 0.288 0.061 0 Yes Normally distributed Variance equal Averages unequal

CTQ/CTY Potential X Correct Normality p-value F-test 2-sample t test Critical Factor

Time to receive payments Customer Address Incorrect Inference

CTQ/CTY Potential X <2 years Normality p-value F-test 2-sample t test Critical Factor

Time to receive payments Analyst Experience > 2 years Inference

CTQ Late Payment % Late Payment % Late Payment % Late Payment % Late Payment % Late Payment % Late Payment %

Factor Tax Issue Priority Customer Type Customer Address Region Product Type Analyst Experience

Test 2-proportion Chi-Square test Chi-Square test 2-proportion Chi-Square test Chi-Square test 2-proportion

p-value Critical (yes/No)