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Rachel N.

Miles
10955 Green Lake Trail Chisago City, MN 55013 (651) 900-0289 miles.rachel15@yahoo.com
OBJECTIVE: To secure a challenging position that will enable me to utilize my interpersonal, communication, organizational and computer skills at Verizon to increase customer experience. EDUCATION: Bachelor of Science Marketing Communications, University of Wisconsin-River Falls (UWRF), May 2013 GPA 3.2 EXPERIENCE: Pharmaceutical Clerk: Fairview Pharmacy Services-Lino Lakes, MN, July 2010-Present Manage over the counter products in order to keep inventory stocked to make certain the overall presentation is exceptional on a daily basis. Organize and file written prescriptions to ensure proper storage for easy access for pharmacist or staff to retrieve at any point. Provide exceptional customer service by being helpful and courteous making sure every customer is completely satisfied and will return their business in the future when prescription services are needed. Assisted pharmacy retail marketing and merchandising department with system-wide product pricing project in 2011 that entailed checking all item to ensure correct prices. Sales Associate: Planet Beach/Radiant Tan, Forest Lake, MN, November 2009-July 2010 Worked with staff members as a team to accomplish goals such as sales quotas, sharing of ideas for future products and services, cleanliness throughout the salon and other detailed tasks. Supplied knowledgeable information on services including the beds and products that were provided along with advice on the amount of time to use a service and types of lotions to use to best suit their needs. Provided exceptional customer service by being helpful and courteous to ensure every customer is completely satisfied and will return their business in the future when tanning services are needed. RELATED COURSE WORK: Persuasion, Principals of Marketing, Business and Professional Communication, Mass Media Writing, Principals of Management, Computer Concepts, Psychology, Sociology COMMUNITY AND CAMPUS OPPERTUNITES Business Association: UWRF Organization, President, 2012-Present Prepare notes, book rooms, invite speakers and conduct association meetings to communicate to the members about what the semester is going to entail and make sure all requirements are being met such as a fundraising and volunteer work Communicate effectively to advisors and members of current events through email and one on one and group meetings to confirm and clarify who will be attending events that are scheduled Kitten Club: Youth Hockey Mentoring Program Participated in team building activities to create bonds between team members for more efficient and elite performance. Attended youth hockey practices to teach girls how to play more proficiently and also to continue bonds with the players in hope of their advancements as athletes Encouraged and demonstrated self-esteem to youth athletes to guide and example what these girls are capable of