Red Storm Entertainment TOM CLANCY'S GHOST RECON: DESERT SIEGE README February, 2002 This document contains

information specific to TOM CLANCY'S GHOST RECON: DESERT SIEGE that is not included in the manual. Table of Contents 1.General Notes and Troubleshooting 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 Installation Notes TOM CLANCY'S GHOST RECON: DESERT SIEGE and Laptop Computers Multi-Tasking (Alt-Tab) Miscellaneous Tips for Making the Game Run Faster DirectX Help Updating Drivers Windows 2000 and XP Notes General Gameplay Notes

2.Multiplayer Notes and Troubleshooting 2.1 2.2 2.3 2.4 2.5 Supported Network Protocols Miscellaneous Tips for the Best Multiplayer Gaming Experience MOD Issues Setting Up a Dedicated Server on the ubi.com Game Service Setting Up a Private Dedicated Server

3.Video Card Notes and Troubleshooting 3.1 3.2 General Video Card Troubleshooting List of Video Cards with Known Issues

4.Audio Notes and Troubleshooting 4.1 4.2 4.3 General Sound Card Troubleshooting If You Have More than One Sound Card Installed on Your Computer List of Sound Cards with Known Issues

5.Ghost Recon Game Editor 6.Ubi Soft Technical Support Information ------------------------------------------------------------------------0 Important Information

Companies, products, persons, personalities and/or names mentioned in this product are intended to be purely fictional and in no way deemed to represent real individuals, companies, products or events. Any trademarks that appear herein are owned by their respective owners and are used solely for literary, creative and first amendment purposes in this fictional work of authorship.

video card. you may have limited success in running the game properly. For Example.2 TOM CLANCY'S GHOST RECON: DESERT SIEGE and Laptop Computers TOM CLANCY'S GHOST RECON: DESERT SIEGE was neither developed nor tested for laptop computers. If you own a laptop computer that meets all minimum requirements for this game. The reason for this is that most video and sound card companies sacrifice DirectX compliance for miniaturization and portability.4 Miscellaneous Tips for Making the Game Run Faster There are certain options you can adjust in the game to allow for faster game play. etc . The Ghost Recon: Desert Siege installer will automatically detect the location of your Ghost Recon installation and install the Desert Siege files in that location. From there you can manipulate the Sound and Graphics options in a trial and error fashion to customize the game's detail and graphics levels for best performance on your machine.are using the most recent drivers.3 Multi-Tasking (Alt-Tab) TOM CLANCY'S GHOST RECON: DESERT SIEGE does not support multitasking (pressing ALT+TAB). Refer to the manual for more information on which settings to turn down or off. display. a Pentium II 450 just meets the minimum requirements to run . Once your system is updated. as there should not be any open programs running in the background while playing TOM CLANCY'S GHOST RECON: DESERT SIEGE. then selecting Quit from the menu to get back to Windows quickly. Ubi Soft Technical Support cannot provide support or optimization help with running TOM CLANCY'S GHOST RECON: DESERT SIEGE on laptop systems. sound card. which means that. If a company other than your laptop manufacturer makes your sound and video cards. If you continue to experience problems. click on the Options menu. As such. refer to the Troubleshooting Document for more help. use the game's options screen to lower all settings in the sound and video options. From the main menu.this includes any programs running in the System Tray beside the clock on the task bar. these manufacturers do not offer drivers that are optimized for Direct3D gaming. For best results. ultimately. we recommend that you exit by pressing the ESC key. it may be necessary for you to reinstall Ghost Recon from the original retail CD. please make sure that all of your system components . 1. be sure to download the latest drivers from the card's manufacturer for best results. 1. 1. cd-rom drive. This should not be an issue.1 General Notes and Troubleshooting 1. If you need to return to Windows while in the game.the full retail version of Ghost Recon must be installed on your computer prior to installing Ghost Recon: Desert Siege. please make sure all open programs are closed before starting TOM CLANCY'S GHOST RECON: DESERT SIEGE -. If the Desert Siege installer reports an error when attempting to install.1 Installation Notes TOM CLANCY'S GHOST RECON: DESERT SIEGE is a mission pack for TOM CLANCY'S GHOST RECON -.

if the number of players joining the game is greater than the number of player slots activated by the game server.5 DirectX Help If you are having trouble installing and/or playing TOM CLANCY'S GHOST RECON: DESERT SIEGE. You can install DirectX 8 from the TOM CLANCY'S GHOST RECON CD by going to the DirectX folder and running DXsetup.8 General Gameplay Notes · If you assign soldiers to your teams in the Platoon Setup screen and then open the Options menu. start the game and go into the options screen immediately. These webpages can also provide support with common DirectX problems. 1. video. With this setup. if the server sets up a game with only two platoons activated (with nine slots on each platoon). 1. The directory path for DX setup is D:\Directx\dxsetup. the "extra" players will be put into observer mode.com/directx.microsoft. Most issues reported with Red Storm Entertainment games are related to outdated or incorrectly loaded drivers. For example.7 Windows 2000 and XP Notes Pressing the Left Shift key five times rapidly in succession in the Windows 2000 and XP operating systems allows the user to access a Windows system utility. the game will be minimized to the task bar and the system utility menu will appear on the screen. Once you have downloaded and installed these drivers according to the manufacturer's suggestions.microsoft. · · · · · Turn the detail levels down to low Uncheck the Show Dead Bodies and Character Smoothing options Set the screen resolution to 640x480x16 Set the Z-Buffer Depth to 16 Bit Turn the Character and Vehicle Shadows Off 1. download and install DirectX from http://www. all team assignments will be lost when you close the Options menu and return to Platoon Setup. You can also get the latest version from Microsoft (www. Please visit your sound. please read through the "Know Your System" section of the Troubleshooting Document. and 3D card manufacturer's websites for the most recently available drivers.exe (assuming your CD-Rom drive is D).com/directx). If this is done while TOM CLANCY'S GHOST RECON: DESERT SIEGE is running. Players running in 1600x1200 resolution may find the in-game Command Map difficult to read due to its small size. In multiplayer games. If you are not sure which components are in your system. 18 of them will enter combat as observers. make sure you have DirectX version 8 or higher installed on your computer. · · . and 36 people join the game. 1.the game.6 Updating Drivers IMPORTANT: The first step in troubleshooting ANY problem you are experiencing with TOM CLANCY'S GHOST RECON: DESERT SIEGE is to update all drivers for all components in your PC.

and 36 people join the game. If you continue to experience problems with TOM CLANCY'S GHOST RECON: DESERT SIEGE after removing the MOD. the more bandwidth is required. More than 128MB of RAM in the server improves Multiplayer performance and stability for all players.3 MOD Issues NOTE: Red Storm Entertainment can only provide support for the software we create. Please refer to the Troubleshooting Document for help with setting up such a network. More memory improves performance. A few notes on using MODS: · To fully return the Mods settings to the default state after joining a server. you can launch a dedicated server through the ubi. please refer to the Multiplayer section of the manual. (NOTE: This shortcut will exist only if you opted to install ubi. you need to return to the main menu.com" icon located in the Ghost Recon Start Menu folder. The first step with troubleshooting MOD related problems is to ensure you have installed the MOD correctly. You may need to remove the MOD and ensure TOM CLANCY'S GHOST RECON: DESERT SIEGE runs correctly without the mod. For example. it will distinctly affect the gameplay for all players. For this reason. Check the site where you downloaded the MOD for proper installation instructions. Please do not contact Technical Support for issues relating to these modifications. If you do not return to the main menu.2 Multiplayer Notes and Troubleshooting 2.) This will bring up .4 Setting Up a Dedicated Server on the ubi. you will enter a new game with the previous MOD settings. In multiplayer games.com game service by clicking the "Launch Dedicated Server on ubi. if the number of players joining the game is greater than the number of player slots activated by the game server. 18 of them will enter combat as observers. the "extra" players will be put into observer mode. The more players in the game. To actually start a Multiplayer game.com during the Ghost Recon installation. · · · 2.com Game Service If you would like to run a stand-alone multiplayer game server. if the server is configured with only two active platoons (with nine slots on each platoon). 2. 2.2 Miscellaneous Tips for the Best Multiplayer Gaming Experience · Make sure the host is the fastest computer participating in the game.1 Supported Network Protocols TOM CLANCY'S GHOST RECON: DESERT SIEGE supports network play over a properly configured TCP/IP network ONLY. If the server is bogged down. we will not be able to provide support for third-party modifications. try uninstalling the game completely and reinstalling TOM CLANCY'S ROGUE GHOST RECON: DESERT SIEGE without adding the MOD.

After the game has been installed. . If you choose to allow remote access. so the max number of human players on a dedicated server will be 35 rather than 36." Right-click on the shortcut and select Properties from the contextual menu.com game service (for example. contact your video card's hardware manufacturer for the latest certified DirectX 8 or higher drivers for your video card.the dedicated server menu. follow these steps: 1.5 Setting Up a Private Dedicated Server If you would like to create a private dedicated server that is not listed on the ubi. Additionally. Enabling the "Allow Remote Access" setting in the multiplayer options screen will allow users playing on a dedicated server to edit the dedicated server settings. add [ -autoserve] without the brackets. be sure to set a password under "Remote Access Password" so that only users with the password can edit the server settings. you will not be able to play TOM CLANCY'S GHOST RECON: DESERT SIEGE simultaneously on that same computer.exe"). Click Okay to close the Properties window. 4. 2. Make sure there is a space between the end of the path and -autoserve.exe (for example "C:\Program Files\Red Storm Entertainment\Ghost Recon\GhostRecon.com game service. A few notes on dedicated servers: · The dedicated server is counted in the total number of players in a multiplayer game. create a shortcut to ghostrecon. The Target text field of the shortcut's properties will list the path to ghostrecon. to play against other users on a LAN). · · 3 Video Card Notes and Troubleshooting 3. from which you can edit and launch your dedicated server. Double-click the shortcut to launch your private dedicated server. Visit the video card manufacturer's web sites for updated drivers. 3. If your computer is running a dedicated server. Many manufacturers maintain World Wide Web sites that offer updated drivers and troubleshooting advice for their products. 2. allowing other ubi.com users to join your server. this will list your dedicated server on the ubi. If you experience problems while you are playing TOM CLANCY'S GHOST RECON: DESERT SIEGE.1 General Video Card Troubleshooting TOM CLANCY'S GHOST RECON: DESERT SIEGE only supports video cards that have certified DirectX 8 or higher drivers. After the last quotation mark. 5.exe on your desktop and rename the shortcut "Launch Private Dedicated Server.

you may experience problems with TOM CLANCY'S GHOST RECON: DESERT SIEGE.2 List of Video Cards with Known Issues If you are using any of the video cards listed below. If you have an nVidia card.com/view. · · Other cards: 3D Prophet You may experience some blurring of textures with this card. 4 Audio Notes and Troubleshooting 4. textures will not be visible. Known workarounds. the game may crash to desktop.1 General Sound Card Troubleshooting If you experience so und-related problems while you are playing TOM CLANCY'S GHOST RECON: DESERT SIEGE. Some people have good results with the current 2311 version. GeForce 2 MX 400 If all graphics options are set to their highest settings and screen resolution is set to max size with 32-bit color. are included below. User interface may appear blurred. when available.com/support G400 Matrox Millennium These cards do not support our vehicle dust effect. Look for the latest driver information at http://us. . Look for future video card up dates.nvidia. Many manufacturers maintain web sites that offer updated drivers and troubleshooting advice for their products. Smoke from a destroyed tank will be purple in color. Voodoo 3 While night vision is turned on. but in most cases.3. contact your sound card's hardware manufacturer for the latest DirectX 8 or higher certified drivers for your sound card. Nvidia drivers for Windows 2000/XP are available at: http://www.asp?PAGE=windows2000 Click on the "Driver Archive" shortcut to get the 2183 driver download list.hercules. it's important that you're running the 2183 WHQL drivers. Using these cards curre ntly produce a boxed effect around the back of the vehicles. In-game cinematics (including intro movie) are not viewable. Video cards with known issues when running TOM CLANCY'S GHOST RECON: DESERT SIEG E: · Voodoo 5 A small number of hallways and walls in the game will have a hazy translucent appearance. you'll get improved stability and performance with the certified set .

the following steps provide a temporary work-around. In the event that new drivers have not been issued prior to the game's release. but not too loud. Your settings for the Master Tab should already read: Audio Effects Pulldown Menu: "No Effects" Chorus 0% Reverb 0% Original Sound 100% (NOTE: If you have an Audigy. please replace it with the shipped version from the root of the distibution CD. particularly when the driver sets up 3D positioning with headphones.) Some users may experience a feedback effect when running into certain areas such as rooms if they are using one of the above cards. which is accessed with through a shortcut on the taskbar or in: Start Menu | Settings | Control Panel. when available. If you have copied over or replaced the EAX dll that shipped with Ghost Recon. skip this step) Now switch to the Source Tab. Run the "EAX Control Panel" applet. Most of you should have a Creative AudioHQ application. This may not apply to Audigy or Creative PCIxxx series cards. If your sound card has a configuration application (found in the Control Panel). first set the windows sound volume (either from the taskbar or control panel | multimedia applet) to a comfortable base level. To set sound volumes in the game.1 series cards who are running on Windows 2000 or Windows XP. but your EAX Control Panel has only a Master Tab. and use the applet's test capability to verify that the speakers are setup properly. I generally set my speaker volume by walking in a grassy area within the game and then setting my volume so that my own footsteps and that of my wingmen are distinct. and then adjust sound types within the game to suit your taste. (For users with Creative Live! and Live! 5. C. and have EAX active within the game. This will result in better performance. Make sure and go to: Control Panel | Multimedia | Audio | Advanced Properties and set proper speaker configuration. D. Note: you will need to repeat these steps each time you reboot. B. are included below. make the adjustments there instead. Known workarounds.4. you may experience problems with TOM CLANCY'S GHOST RECON: DESERT SIEGE.2 List of Sound Cards with Known Issues If you are using any of the sound cards listed below. NOTES: A. Switch the Source Pulldown Menu to: Wave/DirectSound Change your settings to read: Chorus 0% Reverb 0% . Using a different dll will cause crashing and other problems with GR.

GR will create . New certified drivers have been posted at: http://www. Synth Tab: Set Max hardware notes to 64." and Enable "Use EAX" DXDIAG: Hardware Acceleration Slider (Far Right ." and Enable "Use EAX" DXDIAG: Hardware Acceleration Slider (Far Right . and make sure the button under the slider is on. VideoLogic Sonic Fury DO: Get the latest drivers from Turtle Beach. turn off Legacy DOS.soundblaster.voyetra-turtle-beach.Original Sound 100% -------------------------------------------============================================= CARD: Creative Labs Audigy Series DO: Go to www. Adjust this setting later to get a comfortable play level within the game. Go to www.asp This site also has an excellent FAQ and Knowledge Base support readily available.com and download the latest drivers SETTINGS: Turn off any Reverb or eax settings in the AudioHQ applet.asp www.com/site/kb_ftp/585ftp.com/site/sales_support/ftp. GR will create its own eax environments. Other Tab: Enable 3D Stereo Enhance.ON) ============================================= CARD: Turtle Beach Santa Cruz.1 Series DO: For Win2k and WinXP (ONLY). and do enable Direct Sound Acceleration. ============================================= CARD: Creative Labs SBLive! and SB5. SETTINGS: Turn off any Reverb or eax settings in the AudioHQ applet. GR Options: Disable "Use Alternate Cache.ON) Using the Santa Cruz Control Panel applet: Main Tab: Set the Master Volume to the highest setting.voyetra-turtle-beach.soundblaster. and max software notes to 128. and VersaJack setting (should be analog in most cases). Set Appropriate speaker mode. Mixer Tab: Set the Wave Out Volume to the highest setting and make sure the button under the slider is on. Effects Tab: Make sure both Effect1 and Effect2 are OFF. SETTINGS: GR Options: Disable "Use Alternate Cache.com and download the latest drivers.

SETTINGS: GR Options: Disable "Use Alternate Cache. ============================================= CARD: Guillemot Hercules Game Theater XP DO: Download the 3.02 Drivers from www.hercules. PCI128 Series DO: Note: There are Win9X drivers for the PCI128 Card at: http://www.ON) ISSUES: Currently looking at the card.02 Drivers from www.com/support/drivers/welcome.soundblaster.its own eax environments.ON) Using the Game Theater applet in the Control Panel: Main Tab: Set the proper speaker configuration Mixer Tab: Turn the Wave volume slider all the way up. Helps with stability issues in Win2K and WinXP. except for "Enable Stereo Expansion" ISSUES: May experience some problems in Win2k (ONLY). Go to www.com and download the latest drivers SETTINGS: DXDIAG: Hardware Acceleration Slider (Far Right .ON ============================================= CARD: Creative Labs PCI512.ON) Enable the GR Sound Option. SETTINGS: GR Options: Disable "Use Alternate Cache. ============================================= CARD: Guillemot Hercules GameSurround Fortissimo II DO: Download the 1. GR Options: Disable "Use Alternate Cache." and Enable "Use EAX" DXDIAG: Hardware Acceleration Slider (Far Right .hercules. ============================================= CARD: ." and Enable "Use EAX" DXDIAG: Hardware Acceleration Slider (Far Right ." This option is a work-around for older drivers for this card (ONLY).com. and should not be used with other cards. somewhat less so in Win2K.soundblaster." and Enable "Use EAX" DXDIAG: Hardware Acceleration Slider (Far Right . "Use Alternate Cache.com. Helps with stability issues in WinXP.asp?reg=0&OS=Win98&prod= sbpci128&Select=Get+Files&x=68&y=12 For Win2k and WinXP (ONLY). EQ Tab: Leave disabled Other Tab: All enabled.

asp This site also has an excellent FAQ and Knowledge Base support readily available.php3 SETTINGS: DXDIAG: Hardware Acceleration Slider (Far Right ." and Enable "Use EAX" ISSUES: Based on the Aureal Vortex 2 (which has been out of business for a while) chipset.voyetra-turtle-beach. NOTE: Users with Dell versions of these cards should consult the FAQs on the website for ubdate information. but results are going to be configuration dependent.cmedia. you can try the cmdia drivers at: http://www.vortexofsound. . These cards were designed at the time when Win 95 was the prevailing OS on the market.tw/download/OS-e-cmi8738_WDM.com/support/byprod." and "Use EAX" ISSUES: Aureal has been out of business for some time now. Win XP will install the "Reference" drivers that offer basic functionality.com/site/sales_support/ftp.Montego Bay II Series DO: Get the latest drivers from http://www.htm ============================================= CARD: Aureal Vortex I and II (Various manufacturers) DO: Go to http://www. GR Options: Disable "Use Alternate Cache.com. ============================================= CARD: Hercules Gamesurround Muse XL DO: Get the latest drivers from: http://us.ON) GR Options: Disable "Use Alternate Cache. and support is therefore spotty." We have gotten pretty fair results with the latest drivers on Win2K. SETTINGS: DXDIAG: Hardware Acceleration Slider (Far Right . This will be highly configuration-dependent. "The Montego series of sound cards are not supported in Windows XP.hercules. Reference drivers are not supported by Turtle Beach.com for the "latest" drivers and information about your card.ON) GR Options: Disable "Use Alternate Cache. SETTINGS: DXDIAG: Set the Hardware Acceleration Slider to whichever position gives you the best performance and sound quality." and Enable "Use EAX" ISSUES: if the hercules drivers do not work.

xml to TRUE In short All of the same sounds you would hear without the option set are heard. There is no official technical support available. and with a somewhat cruder distance rolloff.uk/support/ If you have a specific problem that is not addressed on our site.co. DO: Try to get the latest drivers from your card manufacturer.html SETTINGS: DXDIAG: Hardware Acceleration Slider (First Notch from Left (Basic)) GR Options: Disable "Use Alternate Cache.3dss. ISSUES: 3D and EAX support problematic here. The Ghost Recon Game Editor is the program the Red Storm development team used to make all the single and multiplayer missions in the game. but this can be adjusted from within the game. -------------------------------------------IF ALL ELSE FAILS: SET FORCED SOFTWARE OPTION TO TRUE (2D SOUND OPTION) Many users have old sound cards and/or cards whose drivers cannot properly handle a full 3D DirectSound 8. The user community is the best place to seek further help. 6 Ubi Soft Technical Support Information On-line Support Options Ubi Soft offers several on-line support options for their software products. The best (only) summary is at: http://www. We are providing it to you so that you can create new single and multiplayer missions for the game as well as modify the current missions. HOW: Set the ForceSoftware option under Sound in Options.============================================= CARD: Forte Media FM801 Based Cards ABit AU10 Mushroom Siren Audio I Genius Sound Maker Live 5.0 application.co. albeit without 3D positioning or EAX.ubisoft. 5 Ghost Recon Game Editor The Ghost Recon Game Editor (igor. The volume of sounds may be changed slightly due to the mono playback." and Disable "Use EAX" Both of these settings will be depend on configuration and your drivers.1 Others.. you can send your question to us via e-mail at: techsupport@ubisoft.exe) is an *unsupported* tool. One of these is our website at: http://www. or within windows. The 2D Sound Option allows users who cannot or will not upgrade their cards and/or drivers reasonable sound playback within GR without having to set global sound parameters such as Sound Hardware Acceleration outside of the application.com/drivers/FM801/Windows2000..uk .

Weybridge.Premium Rate Call . Inc. Red Storm Entertainment and the Red Storm Entertainment logo are trademarks of Red Storm Entertainment.Open from 8 a. Red Storm. the version number of Windows you are using (if you aren't sure.open from 8am-11pm Lines are open 7 days a week Hours: Monday through Friday 8. Inc. right-click on the My Computer icon on your desktop and select 'Properties'). Red Storm Entertainment. Inc.00am . Inc.11. Surrey. Ghost Recon: Desert Siege and the Ghost Recon: Desert Siege logo are trademarks of Red Storm Entertainment. .11 pm Hintline: 0906 466 5200 . the brand and speed of the processor. When you call. Chantrey Court.00pm GMT Mailing Address: Ubi Soft Entertainment. ------------------------------------------------------------------------(C)2001 Red Storm Entertainment.Please be as specific as you can be about the problem you are experiencing. KT13 8DU.National Rate Call . Minorca Road. is a Ubi Soft Entertainment company. . Technical Support: 0870 800 6160 . All rights reserved. and sound card. Also include in the body of your e-mail: the name of the manufacturer of your computer system. please have all of the above mentioned information ready. Other Support Options You can also contact Ubi Soft Customer Support by phone and fax. and the manufacturer name and model number of your video card.m. modem. how much RAM you have.