SNAPSHOT SURVEY

FOURTH QUARTER, 2012

Overview
Catholic Charities USA conducted an online survey of its membership during February of 2013 to measure programs and services provided between October 1, 2012 and December 31, 2012. Responses were received from 53 local agencies located in 30 different states and territories. These agencies serve an estimated 3,506,824 clients annually.1

In Focus: Sequestration
This quarter’s survey focused on cuts to federal programs, asking our agencies to pinpoint the areas of service and specific populations that will be most impacted by these cuts. While we realize that tough choices will be made as part of the ongoing discussions over federal spending, we reject the notion that those most vulnerable among us should feel the biggest impact of budget cuts. “We are already seeking alternative sources for funding and food donations.”
– Catholic Charities of Southwest Louisiana, Lake Charles, LA

Trends in Client Population Groups
Percent of Agencies Reporting an Increase in Clients by Client Type, Relative to Q3 2012

“We will offer programs fewer days a week and serve fewer clients.”
– Catholic Charities of Corpus Christi, TX

• The majority of agencies indicated that decreases in federal funding would significantly impact their ability to provide refugee services (69 percent), basic needs assistance (59 percent), food services (56 percent), housing services (53 percent), and utilities assistance (50 percent).2 • Sixty-eight percent of agencies reported that the refugee population would be significantly impacted. Other client populations that agencies indicated would be significant impacted include families (59 percent), seniors (51 percent), and the homeless (51 percent).2

60%
WORKING POOR

56%
IMMIGRANTS

54%
FAMILIES

50%
HOMELESS

45%
REFUGEES

• Agencies indicated that the most likely response to across the board federal spending cuts is a reduction in client services. Eighty-seven percent of agencies report that they would be at least somewhat likely to serve fewer clients as a result of across the board federal funding cuts; forty-three percent project that this would be very likely.

Chart shows select client types with most widely reported increase. Refugee population increase is highest since Q3 2011.

1 2

Based on agency information as reported in the Catholic Charities USA 2011 Annual Survey. Percentages reflect only agencies that provide that type of service or serve that client population.

Additional Findings
Unmet Needs
• The greatest areas of unmet need were Emergency Financial Assistance (53 percent of agencies reported unmet need), Utilities Assistance (53 percent), and Counseling/Mental Health Services (43 percent). A quarter of all agencies (25 percent) were unable to meet the need for food in their community. • Agencies reported unmet need in a total of 158 program or service areas, an average of 3 areas of unmet need per agency. Only seven agencies indicated that they were able to fully meet needs without keeping a waiting list or turning people away. • Additional areas of service in which agencies had to turn those in need away included transportation vouchers, case management, and family self-sufficiency services. • Agencies reported turning away more than 19,400 people who came to them for services last quarter, with the greatest number turned away in the categories below:

1,080
IMMIGRATION SERVICES

1,325
SENIOR SERVICES

1,772
PERMANENT HOUSING

6,080
UTILITIES ASSISTANCE

6,235
EMERGENCY FINANCIAL ASSISTANCE

families funding increased programs funds
clients needs need challenge staff
agency reduced
quarter people
demand

lack

food resources number faced

time

meet

available

Greatest Challenges
Agencies were asked to describe the greatest challenge their agency faced in 4th Quarter 2012; trends in responses are shown in the word cloud at left, which sizes words based on the number of times they appeared in responses. Funding was the top challenge mentioned by agencies (21 agencies), followed by increasing need (15), staffing (12), and legal/regulatory challenges (12). The areas of service most frequently connected to agencies’ greatest challenges were food and housing, each mentioned by six agencies.

assistance increase

services

Thank you to the agencies that participated:
Catholic Social Services, Anchorage, Catholic Charities Archdiocese of New Orleans, Catholic Community Service, Juneau, Catholic Charities. Springfield, MA, Catholic Social Services, Birmingham, Catholic Charities Maine, Portland, Catholic Charities Community Services, Phoenix, Catholic Charities of the Upper Peninsula, Foundation for Senior Living, Phoenix, Catholic Charities of Central & Northern Missouri, Catholic Charities of Los Angeles, Catholic Charities of Diocese of Raleigh, Catholic Charities CYO, San Francisco, Catholic Charities, Omaha, Catholic Charities of Santa Clara County, Catholic Charities of Southwestern Ohio, Cincinnati, Catholic Charities of Central Colorado, Catholic Charities, Toledo, Catholic Charities Archdiocese of Hartford, Catholic Charities Diocese of Youngstown, Catholic Charities, Diocese of Norwich, Inc., Catholic Charities, Oklahoma City, Catholic Charities Bureau, Inc., St. Augustine, Catholic Charities Agency, Inc., Greensburg, Catholic Charities, Inc. Palm Beach, FL, Catholic Charities, Harrisburg, Catholic Charities Diocese of St. Petersburg, Inc., Social Ministry Secretariat, Providence, Catholic Charities, Diocese of Venice, Inc., Catholic Charities of Charleston, Catholic Charities Atlanta, Catholic Charities, West Tennessee, Memphis, Catholic Charities of the Archdiocese of Chicago, Catholic Charities of Tennessee, Inc., Nashville, Catholic Charities, Joliet, Catholic Charities of Corpus Christi, Texas, Catholic Charities Diocese of Peoria, Catholic Charities of Dallas, Catholic Charities of Evansville, Catholic Charities of Fort Worth, Catholic Charities, Gary, Catholic Community Services of Utah, Salt Lake City, Catholic Charities of Northern Kansas, Catholic Charities, St. Thomas, VI, Catholic Charities, Inc., Covington, KY, Catholic Charities, Milwaukee, Catholic Charities Diocese of Lexington, Catholic Charities Bureau, Inc., Superior, Catholic Charities of Louisville, Inc., Catholic Charities West Virginia, Inc., Catholic Charities of Southwest Louisiana, Lake Charles, Catholic Charities of the Archdiocese of Galveston Houston

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