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The role of EASA EASA is the European Aviation Safety Agency and is responsible for promoting the highest

common standards of safety and environmental protection in civil aviation in Europe and worldwide.

moving up to AS9100

it advises the EU in relation the drafting of new legislation it implements and monitors safety rules including inspections in member states it authorises type certification of aircraft and components as well as approving organisations involved in the design, manufacture and maintenance of aeronautical products Continuous Professional development Peter pictured (extreme left) at the recent course on AS9100C held given by SC21 strategic partner TEC Transnational at the Metalforming Centre in West Bromwich 2009.

it authorises third country non EU operators it conducts safety analysis and research

It is worth explaining some of our basic methods of working on projects such as this:

The days are scheduled for mutually convenient dates and we wont necessarily be on site all day nor requiring you or your staff to be present at all times Typically some time each day will be spent note taking for the processes being evaluated then time will be required to write the documentation on your behalf for your subsequent approval We travel with a fully equipped mobile office and we can supply all consumables We prefer it if staff participate in the creation of the system and will gladly deal with points requiring clarification or proposals to consider There will be a final report that you will be asked to discuss and sign off once the project has been completed

AS9100 relates to the requirements of the aviation, space and defence industries following work undertaken by the International Aerospace Quality Group (IAQG). Established from industry with representatives from the Americas, Asia/ Pacific and Europe, their aim was to make significant improvements in quality and cost reduction throughout the value stream. This standard incorporates ISO 9001:2008 but contains additional requirements in response to the stakeholders. These requirements are complimentary and not alternatives to ISO9001:2008. In addition, where any statutory or regulatory requirements apply then they shall take precedence over the standard. A company can move directly to AS9100 or more likely develop an existing ISO9001 system which is what is covered inside. The BPAS Group can assist you in making this move as well as outlining the recently launched SC21 initiative that will help you build a sustainable relationship with the aerospace primes with the potential for increased sales.

In return we need you to supply:

The time of your relevant staff to talk us through the process, read the resultant procedures, propose amendments and sign them off once they are satisfied A meeting room for meetings and training sessions during the project with attendance of staff at appropriate sessions A quality representative experienced in maintaining your current ISO9001 QMS and a trained auditor Basic office facilities from which to operate

Pete Thornton-Smith B.Met CEng MCQI CQP MIMMM Senior Partner of The BPAS Group Thornbank Offices, 38 Moorgate Road, Rotherham S60 2AG Phone: 01709 739093 or email on Fax: 08700 526568. Web site: Quality systems made to measure to fit your business

the additional requirements of AS9100C over ISO9001:2008

AS9100 is now at revision C and these notes aim to give you some general guidance as to the areas where the additional requirement over and above ISO 9001:2008 impact on your existing QMS
Information on purchase orders must include version status of referenced documents; acceptance criteria for design, inspection and testing; the need to be notified of any non-conforming product Preservation of the product is related to cleaning, handling, shelf life, stock rotation, marking, labeling and control of foreign bodies. Measurement equipment to be controlled via a register and a positive system to recall instruments for actual calibration which shall be undertaken in a suitable environment.


and to request your approval before disposition; have significant changes to their process of supply highlighted; clearly flow down all relevant requirements to the supplier including those of your customer; state any record retention requirements and possible need to access any level of the supply chain. Some companies would issue a supplier QA manual as a controlled document in order to cover all these aspects. On receipt of goods from suppliers have a system to identify and record those that are released into production prior to full verification in case they need recalling. All parts issued and produced must be accounted for including those scrapped with evidence that all planned processes have been undertaken. Am to prevent, detect and remove foreign bodes. Monitor and control utilities and services that impact on product conformity. Ensure clear instructions issued by suitable means as regards criteria of workmanship. First article inspection to be undertaken and then gets repeated when significant changes occur. Most important to identify those staff who have the responsibility to approve changes to processes and documents. Any changes made need to be assessed so there is no adverse Method to approve the person who verdicts Non-conforming material reports now required; timely resolution needed on complaints; prevent occurrences on other processes and products; get authorized representative from design when verdict is to use as is or the customer when it amounts to a departure from contract; ensure scrap permanently marked or positively controlled till physically rendered unusable. Flow down CAR to supplier when they are the root cause; have Post delivery support is required and traceability necessary especially within configuration management. Any acceptance authority needs defining such as stamp holders, passwords and electronic signatures. an escalation procedure and check for non-conforming product elsewhere. Monitor continuous improvement for effectiveness. effect. Any equipment used to automate product realisation needs to be validated prior to use and maintained. Storage and periodic preservation/ condition checks shall be undertaken. Product measurement requirements shall be fully documented with records of results; any sampling plans must be statistically sound; control product released prior to completed testing via a recall system; need to record test results and ensure necessary test documentation is available at delivery when required to go with goods.

Clear definitions for: Risks, Special Processes, Critical items and Key Characteristics.

Measurement, analysis and improvement - Section 8


reg ularly a udite d with corrective actions closed out i n a ti mely ma nne r.

The System -Section 4

Methods of obtaining data for customer satisfaction clearly listed. Where deficiencies are identified then you shall develop and implement improvement plans and assess effectiveness. Where QMS process issues are identified then check if this has created non-conforming product or if other parts of the system are affected then take appropriate action including the control of affected product.

You need to include customer specific QA requirements and demonstrate staff have access to the system including awareness of any changes. You need to control the documents generated by your suppliers, for example, in terms of structure and content.

metrics in place a nd developed s o as to de monstrate conti nuous imp rove me nt.

Management Responsibility - Section 5

In keeping with the SC21 initiative you are now required to at least one Ma nage ment Revie w meeti ng a yea r e nsuring the outp uts from the QMS are e ffective or actioned as app ropriate measure delivery and quality performance to your customer and take action when planned results are not achieved.

Product Realisation - Section 7

Control of temporary or permanent transfer of activity required with numerous additions under Design including where appropriate splitting it into distinct activities; outputs to specify any critical items including key characteristics with specific actions relevant to them and testing to be stringently planned, controlled and reviewed to demonstrate compliance. Purchasing process requires you to determine and manage tie risk when appointing suppliers. You need to keep a register of suppliers with their scope of approval and current status. You are expected to review performance in order to set the level of control and take action when deemed inadequate. The process by which you appoint your resource to grant approval status needs defining. Suppliers will use customer approved special processes when required and you will responsible for the quality from suppliers even when nominated by the customer.

a q uality rep rese ntative assig ned to ov ersee the QMS customer satisfaction effectively measured and actioned

OASIS Database
This is a database of all aerospace suppliers and one that you need to register with for an annual fee. You will need to appoint a supplier administrator as part of your membership. There is also a feedback system that relays performance between suppliers to customers.