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924 Bending Oak Drive  Cedar Hill, Texas 75104 (817) 913-7531  (972) 291-1350 CAREER OBJECTIVE

Senior-level professional with over 11 years of expertise in leadership, and business management, eager to contribute teamwork, research, analytical, and project skills, coupled with solid educational background in clinical management, as well as unique drive for excellence and success, to a thriving corporation

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Energetic, competitive achiever who can inspire and motivate team members, deploy analytical skills, successfully manage multiple priorities, perform under pressure, and meet deadlines in a fast-paced environment demonstrated through several years of background in various medical professions. Excellent managerial skills acquire through launching the Medical Center of Arlington’s throughput program resulting in improved customer service scores, and enhanced nursing satisfaction on units for the hospital. Succeeded in operating as a Director of Clinical services, aiding in supervising over 200 employees in directing an up to annual 80,000 patient facility ensuring promptness and emergency care. Strong in leading new heights in revenues and patient satisfaction gained through collaborating with organizations to survey work conditions and improve wellness, health, and safety programs. Excellent customer service skills acquired through building on-going relationships with physicians, senior executives, clinical leaderships, and key players of the healthcare team to influence the sale of products and services. Demonstrated financial management expertise by developing an upwards of $15,000 per month savings for the hospital through successfully implementing an Invasive PICC line program to include product selection, staff training, continuing education and product line change.


Manager of Emergency Services – Medical Center of Arlington, Arlington, Texas – Oct. 2008 to Present

Managed nursing programs and monitored quality assurance and risk management initiatives in addition to ensuring the efficiency of emergency care services and proper administration of Laboratory, Pharmacy, Radiology, and Medical records departments. Responsible for gathering metrics related to volume and flow, aggregating data and reporting findings to Senior Executives on a monthly basis, and creating action plans for problem areas with implementation strategies. Acquired budget management skills through analyzing hospitals overall fiscal performance by collaborating on a daily basis with CFO, CNO and service line V.P’s. Provided 24-hour assistance to clinical staff with emergency patients, up keeping trauma team's medical supplies, and assessing patient vital signs. Headed the administration of hospital-wide quality management and performance improvement initiatives in the areas of Utilization Review; Risk and Quality Management; Performance Improvement; Social Services and Rehabilitation Departments. Improved hospital operations significantly through managing the throughput process that directly linked people, systems, services lines, and process to patient movements Coordinated the assignment of patient care beds within the hospital as well as performing initial admission screens using approved clinical criteria to assure patient admissions and bed assignments are consistent with current policy and procedures. Achieved a significant decrease in patient stay allowing for a significant increase in profit, customer satisfactions, and reduced the negative effects overcrowding, stretched operating room schedules, and insufficient staffing

Bed Management Coordinator, Medical Center of Arlington, Arlington, Texas – Oct. 2008 to Present

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ER Agency Nurse, Baylor Irving, Dallas, Texas – May 2006 to Present

Served as exemplar to new nurses, advising assistant nurse managers when appropriate when dealing with regulatory issues in addition to playing an active role in Joint Commission preparation. Ensured the provision of quality emergency medical care to patients requiring emergency treatment in accordance with physician orders, hospital policy, and standard nursing practice. Worked along with a dedicated team of medical professionals to ensure the delivery of quality medical care to diverse patient populations within a fast-paced emergency room environment. Performed specialized, professional nursing duties in the case of critically ill, severely injured and/or traumatized emergency patients.

Director of Clinical Services, Integrity Transitional Hospital, Denton, Texas – Oct. 2007 to Present Select Specialty Hospital, DeSoto, Texas – October 2006 – July 2007

Accountable for directing daily clinical operations as it relates to care for all clinical departments, admissions and discharge, quality, survey readiness, daily budget, and a member of the senior leadership team for the hospital. Provided staff support in the areas of preparing reports, providing office services, scheduling and facilitating meetings and travel arrangements, and providing dictation or transcription services. Examined, participated and maintained information for facility to plan for and evaluate the performance of service programs and the overall quality of individual client services. Be available to staff twenty-four hours a day, seven days a week via pager service to assign emergencies or aid in the problem solving process when necessary. Attend management meetings and work team groups. Responsible for directing the flow of communication between all lines of staff. Responsible for providing nursing care adapted to individual patient needs based on the nursing process, which includes assessment, planning, implementation, and evaluation Provided assistance to emergency room staff in urgent care patients, served trauma unit, and performed lifesaving techniques such as CPR. Participated in on-going educational programs to build knowledge base of medical equipment, supplies, and their purpose for emergency situations. Extensive knowledge and experience in emergency response and aid; able to conduct proper CPR methods to ensure victim safety after response. 07/00 – 12/00 05/99 – 07/00 10/99 – 07/00 11/98 – 04/99

Emergency Room Nurse, Various Hospitals, Multiple Locations – 2000-2004
~Acquired: Trauma Designation: Level II and upkeep of up to 80,000 patients annually.


StarMed Staffing – Rockville, Maryland RN/ICU  University of Mississippi Medical Center – Jackson, Mississippi RN/ER  Prime Care Staffing Agency – Greenville, Mississippi RN/ICU  Cottage Hospital – Galesburg, Illinois RN/MED-SURG/CCU

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University of Maryland – Baltimore, Maryland ~ BS in Nursing 12/03

Trinity College of Nursing – Moline, Illinois ~ Associate Degree of Nursing 10/98 Texas Women’s University- Denton, Texas~ 1st Semester Grad Student MBA Certifications: ACLS, PALS, CPR, TNCC

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