Thomas A.

Curry
Vancouver, WA 98684 (360-910-7567) curry1391@comcast.net

Objective: Job Training Specialist Summary of Qualifications

6 years of application training in variety of environments and for international clients Trained Associates and Clients in house, remotely and on site on company products Supervised up to 13 employees responsible to keep clients computer hardware functional Trained technicians on proper customer relations and equipment repairs and maintenance Compiled detailed and accurate on-site visits for management and sales Compiled detailed accurate shift, monthly and incident reports ensuring effective communications between staff and supervisors

Work History
Columbia Ultimate Corporate Trainer Vancouver, WA 05/1998 01/2013 Training Specialist Adapting training material and training styles to unique client environments and audience Facilitated training on core products and add-ons supporting 300 clients and over 15 sales staff Analyze outcomes - Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives. Exhibit strong interpersonal and teaching skills

Curriculum Development Generated and delivered PowerPoint presentations for company yearly seminars for 3 years Successfully rewrote several product user manuals Documentation editor and writer on company manuals Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials. Evaluate training materials prepared by instructors, such as outlines, text/workbooks, or handouts. Collaborated with organizational executives in the development and execution of customized on-site training With a strong IT background Customer Service Service/Branch/District Manager of Service Personnel supporting 15 representative including service personnel, installers and support staff Professional communication skills with a diverse group of people Communicated use of companys software and use of related add-on products under difficult circumstances to insure full understanding of the product Built and maintained customer relations, repeat business and referrals between the company, associates and clients

Certifications/Training
Success Sciences New Horizons Skill Path Customer Relationships Business Skills, Time Management Training Skills for Professional Trainers Communicating With Diplomacy Professionalism in a Competitive Job Market Fred Prior Seminars Training the Trainer

Work History Continued: Columbia Ultimate Vancouver, Washington o Hardware Stager - Software Trainer Accompanied company hardware on site to install and configure for clients Trained users on company software for final 6 years of service with Columbia Ultimate. Complete Computer Solutions Vancouver, Washington o Hardware Service Manager Hired service technicians, managed technicians, provide installation and repairs to companys clients in house and on site. Wang laboratories o Branch Manager Los Angeles, California Managed up to 13 Technicians in and around the North Los Angeles area including Oxnard, Santa Maria and North Hollywood. Northern Telecom System Corporation o District Manager Los Angeles / San Diego, California Managed Service Technicians in San Diego area Office Solutions Incorporate Portland, Oregon o Service Manager Hired technician Configured, installed and maintained companys line of computers