SAP Solution Brief SAP Services SAP Business Process Performance Optimization

PERFORMANCE OPTIMIZATION FOR SAP BusinessObjects SOLUTIONS

OPTIMIZE PERFORMANCE OF QUERIES AND PLANNING AND SIMULATION

When you implement software, such as SAP BusinessObjects solutions, your goal is to use that technology to help your business users do their jobs better and more cost-effectively. To reach that goal, you need to maximize your investment in that software. Ideally, you bring expertise in-house by training your staff how to optimize the performance of your software and use best practices to maintain it. With the SAP Business Process Performance Optimization service, you use the experience of SAP support consultants to help improve efficiencies, promote cost-effectiveness, and keep your SAP BusinessObjects solutions running optimally. The service supports universe design and query tuning as well as optimization of business planning and simulation.

Degraded report response times Inability to analyze reports within available time frames Scheduled reports that return transport-error failures Certain report queries negatively impacting overall performance Intermittent errors when users run reports interactively Lack of knowledge in your company about how to analyze and optimize the performance of queries The SAP Business Process Performance Optimization service comprises three stages: infosession, analysis and optimization delivery, and follow-up. Infosession The infosession helps your organization analyze and optimize reports developed with SAP BusinessObjects software such as the Crystal Reports family of offerings, SAP BusinessObjects Web Intelligence software, or SAP BusinessObjects Desktop Intelligence software. When you have completed the infosession, employees responsible for managing SAP BusinessObjects solutions will have been given the knowledge to: Analyze and detect reports and queries that have a high runtime due to a lack of or inappropriate database indexes Review database query plans and optimize queries and underlying universe objects to promote better query response times

You need to be able to leverage your software to optimize your business processes. The SAP Business Process Performance Optimization service can help you improve efficiencies, promote costeffectiveness, and keep your SAP BusinessObjects solutions running smoothly.

Universe Design and Query Tuning

When report response times are not meeting your expectations, you need to determine the causes and reduce the impact on your business. To that end, the SAP Business Process Performance Optimization service analyzes your reports and underlying universes and recommends how to optimize them. The service helps accelerate your queries and promotes optimal use of your software. Determining Need for Query Tuning Here are some situations that may indicate your need for SAP Business Process Performance Optimization:

 Detect universe and business view errors and optimize universe objects to promote better performance Analyze universe and business view parameters for query improvements Analyze data models and assess how modification can lead to improved query performance Analysis and Optimization Delivery On the basis of what was covered during the infosession, an SAP support consultant works closely with your project team to identify reports with poor performance. The high level of engagement between you and the consultant promotes extensive knowledge transfer. Your project teams learn to identify poor report performance and to use best practices to keep your enterprise software optimized in the future. When the analysis has been completed, the consultant will have identified issues that are affecting the performance of your reports and offered recommendations for improvements. You may then implement recommendations, which could potentially result in remarkable performance improvements. Follow-Up The follow-up to the on-site activity is a conference call, to be scheduled between your project team and SAP. The goal of the call is to clarify recommendations made and your action plan. The follow-up conference call concludes when it is clear what actions you, SAP, and your delivery partners need to take to help optimize your reporting environment.

Business Planning and Simulation Optimization

When response times in your planning applications become slow, the SAP Business Process Performance Optimization service can help you optimize

The SAP Business Process Performance Optimization service supports universe design and query tuning as well as optimization of business planning and simulation.
your planning and simulation software. The service analyzes your business intelligence processes and recommends how to help optimize them, promoting effective use of the software. SAP Business Process Performance Optimization helps you accelerate your planning scenarios. This helps you reduce response times and resource consumption, enabling you to make optimal use of your SAP BusinessObjects software. Determining Need for Planning and Simulation Optimization Here are some deciding factors indicating that you may need SAP Business Process Performance Optimization: Inability of business users to get the business intelligence they had expected, resulting in a need to use additional tools outside of the

SAP BusinessObjects portfolio to accomplish their jobs Ease-of-use issues by key stakeholders Time-out issues affecting dashboard performance High memory consumption during processing or during execution of reports, possibly resulting in short dumps Poor database access times when running reports from Crystal Reports, SAP BusinessObjects Desktop Intelligence, and SAP BusinessObjects Web Intelligence Poor rendering time when users view reports Slow or inconsistent delivery of publications and scheduled reports to end users Need for a backup and disaster recovery strategy To help optimize the performance of your business planning and simulation software, SAP Business Process Performance Optimization takes place in three stages: remote analysis, onsite visit, and follow-up. Remote Analysis During the remote analysis, SAP support consultants perform the following tasks: Itemize the infrastructure and architecture Analyze the volume of reports run interactively and on a scheduled basis Collect information relevant to dashboards Review any customizations in the enterprise environment Evaluate the general software system performance

 Review the core business processes supported by your SAP BusinessObjects solutions Review backup and disaster recovery procedures To collect the needed information, the consultants remotely access your system and conduct a conference call to prepare for the on-site visit. On-Site Visit On the basis of what was covered during the remote analysis session, the SAP support consultants work closely with your project team members to: Detect process steps with high runtimes (CPU, database, and so on) Trace usage-appropriate processes to find bottlenecks in viewing and rendering of reports Analyze reports, business views, and universe structures to help you comply with best practices Review dashboards and their compliance with best practices Determine the impact of customizations on the software environment Hold a short workshop about specific performance topics, if required Monitor software systems during business hours and fine-tune parameters Review the overall deployment and architecture to help mitigate sporadic errors and help enhance system stability, including review of network systems, security systems, database systems, and Web and application servers As with universe design and query tuning, the high level of engagement between you and the SAP consultant promotes extensive knowledge trans-

fer. Your project teams learn to identify performance issues in planning applications and to use best practices to keep your SAP BusinessObjects software optimized. When the analysis has been completed, SAP consultants will have identified issues that affect the performance of your planning scenarios. You may implement the recommendations for improved operations. Follow-Up The follow-up to the on-site visit is a conference call scheduled with your project team and SAP. The call concludes when it is clear what actions you, SAP, and your delivery partners need to take to help optimize your business planning and simulation applications.

Optimized planning and simulation processes Improved database access times Enhanced backup and disaster recovery strategies

Find Out More

To learn more about how SAP Business Process Performance Optimization can help you tune your SAP BusinessObjects solutions, call your sales representative for the SAP BusinessObjects portfolio.

SAP BusinessObjects Portfolio of Solutions

The SAP BusinessObjects portfolio of solutions helps you optimize business performance by enabling you to close the gap between strategy and execution while addressing business and compliance risks. To manage operations effectively, contain costs, and meet customer demands, you need comprehensive business solutions that provide complete and integrated business information. With insight into every aspect of the business, you can monitor performance, spot inefficiencies, and identify opportunities for growth. In the face of growing compliance challenges including environmental, health, financial, trade, border security, waste disposal, and specific customer requirements you need to build controls and checks into your business processes. Supporting regulatory compliance also requires these processes to be fully transparent.

Business Benefits of Optimization Services

The SAP Business Process Performance Optimization service requires the active participation of the following members of your organization: Affected business process owners Project manager Affected users Employees responsible for managing your core business processes System administrator With those stakeholders involved, the service can help you realize the following benefits: Faster report response times Optimized query performance Increased in-house expertise for tuning queries

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Summary To maximize your investment in SAP BusinessObjects solutions, you need a service that helps you optimize the performance of your software and leverage best practices. The SAP Business Process Performance Optimization service helps you improve efficiencies, promote cost-effectiveness, and deliver optimal performance. Business Challenges Improve performance of report response times Reduce report errors Analyze time-sensitive reports more quickly Improve in-house expertise on query optimization Optimize planning and simulation processes Enhance business users understanding of business intelligence solutions Improve delivery of publications and scheduled reports Key Features Universe design and query tuning Increase response times, reduce errors, optimize performance, and increase in-house knowledge of query performance optimization Planning and simulation optimization Improve ease of use for key stakeholders, improve performance of planning and simulation software, speed delivery of publications and scheduled reports, and enhance backup and recovery strategies Business Benets Improved report analysis for business users, as a result of reduced report response times and reduced transport errors Optimized planning and simulation processes, with support for those processes Confidence in reports, as a result of dependable report delivery For More Information Call your sales representative for the SAP BusinessObjects portfolio.

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