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Installation and Setup Guide

DATA DOMAIN DD690 Storage System

Installation and Setup Steps


The steps for a complete installation and configuration are:
1 1. Install Hardware 2 2. Define the Data Domain system information for your site 3 3. Perform initial system configuration 4 4. Configure the system for data access 5 5. Configure optional software 6 6. Perform optional additional system configuration

Install Hardware
6. Enable data transfer connectivity. Repeat for each connection. 4 Ethernet connection: If using 1 Gb copper Ethernet, attach a Cat 5e or Cat 6 copper Ethernet cable to an RJ45 Ethernet network port (start with eth0 and go up) on the controller, and attach the other end to an Ethernet switch or to an Ethernet port on your server. If using 1 Gb fiber Ethernet, use multimode fiber cables with LC connectors. If using 10 Gb copper Ethernet with a CX4 connector, use an IEEE draft standard 802.3ak / D5.3 compliant cable or a Data Domain CX4 cable. Not all CX4 cables qualify. If using 10 Gb fiber Ethernet, use MMF850nm cables with LC duplex connectors. See Figure 2. 4 Fibre Channel connection: Attach a Fibre Channel fiber optical cable (LC connector) to a VTL HBA port on the controller, and attach the other end (LC connector) to a Fibre Channel switch or to a Fibre Channel port on your server. See Figure 2 for PCI card locations for the VTL HBAs. 7. Provide redundant power to the system. 4 Controller power: Connect power cables to both receptacles and set the power cable retention clips. See Figure 2. 4 ES20 power: Connect power cables to both receptacles and set the power cable retention clips. See Figure 5 . 8. Turn the system on. Power on any ES20s before the controller. 4 ES20 power: Turn the power switch to on for each of the two power supplies for each ES20 expansion shelf. See Figure 5. 4 Wait approximately 3 minutes after all expansion shelves are turned on. 4 Controller power: Push the power button. See Figure 3. 4 Attach the bezels. 9. Collect the information needed for installation. Enter the information in section 2 on the other side of this sheet.

1. Unpack the Data Domain system. A system consists of a DD690 controller and up to 48 TB raw storage in ES20 expansion shelves. 4 Open the packing boxes for the controller and expansion shelves. 4 Remove the accessories and rack mount kits for all system components. 2. Install the appropriate rack mounting hardware for the controller and ES20s into a 19-inch, four-post rack. Ensure that the rack is securely anchored to prevent tipping. Load the rack or cabinet, beginning at the bottom to prevent the rack from becoming top-heavy. Be sure to plan appropriate vertical space to accommodate the 2U controller and 3U for each ES20 expansion shelf. 4 See the instructions included with the slide rails. See Figure 1. 4 Use the rack installation instructions that are included with the slide rails in the ES20. 3. Install the controller and expansion shelves in the rack. 4 Remove the controller and ES20s from the shipping boxes. 4 Remove the bezel from each component. 4 Install each component horizontally on the corresponding slide rails and slide in the rack in the order described in the Expansion Shelf Hardware Guide. Be sure one person is at each side of each of the component to guide it into the rail ends. 4 Secure the components in the rack with the thumb screws. 4. Connect ES20 shelves to the controller. Connect the controllers SAS ports to the ES20 shelves based on the cabling diagrams for expansion shelf connectivity. See Figures 6 through 9. Use the cable management hardware provided to organize all cables. 5. Connect an administrative console. Attach a serial console to the controllers serial port, or use KVM connections to connect monitor (VGA port), keyboard and mouse. See Figure 2.

Safety
All plug-in modules and blank plates are part of the fire enclosure and must be removed only when a replacement can be added immediately. The system must not be run without all parts in place. 4 A controller or a shelf must be operated only from a power supply input voltage range of 100240 VAC, 5060 Hz. 4 Each component is intended to operate with two working power supplies installed. 4 Provide a suitable power source with electrical overload protection. 4 A safe electrical earth connection must be provided to the power cord. Check the grounding of the power sources before applying power. 4 The plug on each power supply cord is used as the main disconnect device. Ensure that the socket outlets are located near the equipment and are easily accessible. 4 Permanently unplug the unit if you think it is damaged in any way and before moving it. If the unit is powered by multiple sources, disconnect all supplied power for complete isolation. 4 The power connections must always be disconnected prior to removal or replacement of a Power Supply Module (PSU) from any of the components in the system. 4 A faulty power supply module must be replaced within 24 hours. 4 Do not lift system components by yourself. A controller weighs 51 lbs (23 kg) and an ES20 expansion shelf weighs 78 lbs (35.5 kg). 4 Do not lift an ES20 by the handles on the PSU/ cooling modules. The handles are not designed to support the weight of the populated shelf. 4 To comply with applicable safety, emission, and thermal requirements, covers must not be removed and all bays must be fitted with plug-in modules. 4 Load the rack beginning at the bottom to prevent the rack from becoming top-heavy. 4 Do not extend components on slide rails until you have loaded at least three or more similarly weighted items in the rack, or unless the rack is bolted to the floor or overhead structure to prevent tipping.
Warning: When the system is in normal use, the system controller top cover must be secured by rotating the lock 90 to the locked position to prevent users or operators from accessing the service areas. Caution: If the system is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired. Caution: The RJ45 sockets on the motherboard/PCI cards are for Ethernet connection only and must not be connected to a telecommunications network.

ESD Precautions
Data Domain recommends that you fit and check a suitable antistatic wrist or ankle strap and observe all conventional ESD precautions when handling plug-in modules and components.

Data Domain DD690 Storage System


Figure 1: Rack mounting procedure
1. Align locating pin (A) with rear rack post. 2. Extend rails to front of rack. 3. Secure front and rear rails to rack posts with screws and washers (B). Ensure locating pin (A) is centered in rear rack post hole. 4. Tighten clamp screws (C). 5. Repeat for other side of unit.

Figure 2: rear panel and Input/output Connectivity


Slot 6 PCI-e (x8) GbE #2 or 10 GbE #2 or VTL #1 Slot 5 PCI-e (x8) GbE #1 or 10 GbE #1 or VTL #2 Slot 4 Slot 3 PCI-e (x4) PCI-e (x4) SAS #1 SAS #2 Slot 2 PCI-X Slot 1 PCI-X

1024 MB Empty NVRAM

Figure 3: Front panel and disk locations


Blue circles illustrate the locations of the four hot-swap disks. All the other disk slots are filled with drive filler blanks to ensure proper air flow through the chassis. Hot-swap disks:  Physical location: Logical numbering: Drive filler blanks:
3 4 7 8 9 10 1 2 5 6 1.1 1.2 1.3 1.4 11 12

Front Operator Panel Buttons


Push Button Power System Reset Enclosure ID Definition Press to start boot (if system is not running). Never shut down the system by pressing the power button. Resets hardware and firmware. Use ballpoint pen to activate. Press to light a blue LED front and rear to ID chassis in a stack. Mutes audible alarm, if active.

Front Operator Panel LEDs


LED Power Active Unit Fault Enclosure ID Status Steady Green: Good Steady Amber: Fault Blue: Only when activated

Data Domain ES20 Expansion Shelf


Figure 4:
ES20 Shelf disk-drive numbering and components:

Figure 5:
ES20 Shelf rear panel

Rack Mounting Procedure


Use the rack installation instructions that are included with the slide rails in the ES20 Expansion Shelf shipping crate.

Connecting Multiple Expansion Shelves


Expansion Shelf Cabling
Multiple expansion shelves are connected together and to the controller with qualified SAS cables. See the illustrations in this section that show the cabling for several system configurations. 4 Use a SAS cable with a SFF-8088 (mini-SAS) connector to connect to the SAS port on controller and use a SFF-8470 connector to connect to the ES20. 4 Use a SAS cable with two SFF-8470 connectors to connect one ES20 to another ES20.
IMPORTANT: The SFF-8470 connectors must be secured with their screw lock assemblies. The screw locks ensure a robust mechanical connection and are essential to avoid cable stress at the solder joints of the connector.

Addition of One ES20


4 Connect a SAS cable with a mini-SAS connector from slot 4A to the ES20 Controller A host port. 4 Connect a SAS cable with a mini-SAS connector from slot 3A to the ES20 Controller B host port.

Addition of a Second ES20

(See Figure 6) 4 Connect a SAS cable with a mini-SAS connector from slot 3B to the ES20 #2 Controller A host port. 4 Connect a SAS cable with a mini-SAS connector from slot 4B to the ES20 #2 Controller B host port.

The following rules apply to the addition of ES20 storage: 4 48 TB maximum supported per controller. A mix of 8 TB and 16 TB is allowed as long as the maximum capacity remains at or below 48 TB. 4 For a six-shelf configuration, each shelf is limited to 8 TB. 4 For a three-shelf configuration, each shelf is limited to 16 TB.

Addition of a Third ES20

(See Figure 7) 4 Disconnect the SAS cable from Controller B Host port on ES20 #1 and connect it to Controller A Host port on ES20 #3. 4 Using a SAS cable with SFF-8470 connectors, connect one end to Controller A EXPN port on ES20 #3 and the other end to Controller B Host port on ES20 #1. 4 Using a SAS cable with SFF-8470 connectors, connect one end to Controller A EXPN port on ES20 #1 and the other end to Controller B Host port on ES20 #3.

Hot Addition of Expansion Shelves


The system supports the hot addition of expansion shelves. Use the following steps to perform the addition. 4 Install the new expansion shelf or shelves using the instructions in the Install Hardware section, steps 1, 2, and 3.

Addition of a Fourth ES20 (See Figure 8) 4 Disconnect the SAS cable from Controller B Host port on ES20 #2 and connect it to Controller A Host port on ES20 #4.
4 Using a SAS cable with SFF-8470 connectors, connect one end to Controller A EXPN port on ES20 #4 and the other end to Controller B Host port on ES20 #2. 4 Using a SAS cable with SFF-8470 connectors, connect one end to Controller A EXPN port on ES20 #2 and the other end to Controller B Host port on ES20 #4.

Figure 6: Multipathing with two shelves

Addition of a Fifth ES20


4 Disconnect the SAS cable from Controller B Host port on ES20 #1 and connect it to Controller B Host port on ES20 #5. 4 Disconnect the SAS cable from Controller A EXPN port on ES20 #1 and connect it to Controller A EXPN port on ES20 #5.

Figure 7: Multipathing with three shelves

4 Using a SAS cable with SFF-8470 connectors, connect one end to Controller A EXPN port on ES20 #1 and the other end to Controller A Host port on ES20 #5. 4 Using a SAS cable with SFF-8470 connectors, connect one end to Controller B Host port on ES20 #1 and the other end to Controller B EXPN port on ES20 #5.

Addition of a Sixth ES20 (See Figure 9) 4 Disconnect the SAS cable from Controller B Host port on ES20 #2 and connect it to Controller B Host port on ES20 #6.
Figure 8: Multipathing with four shelves 4 Disconnect the SAS cable from Controller A EXPN port on ES20 #2 and connect it to Controller A EXPN port on ES20 #6. 4 Using a SAS cable with SFF-8470 connectors, connect one end to Controller A EXPN port on ES20 #2 and the other end to Controller A Host port on ES20 #6. 4 Using a SAS cable with SFF-8470 connectors, connect one end to Controller B Host port on ES20 #2 and the other end to Controller B EXPN port on ES20 #6.

Power Up and Final Configuration


4 Power on the expansion shelf or shelves using the instructions in the Install Hardware section. Figure 9: Multipathing with six shelves 4 Use the disk add enclosure command when ready to put the enclosure into use and expand the capacity of the system. The enclosureid is always 2 for the first added shelf, and 3 for the second. The Data Domain controller always has the enclosure-id of 1 (one). disk add enclosure enclosure-id

DATA DOMAIN DD690 INSTALLATION AND SETUP GUIDE | SIDE 1

Define the Data Domain System Information for Your Site


7. Backup servers (or * for all): 8. Administrators password: 9. Host name from which to administer the system: 10. Administrators email address (or admin group alias): 11. (Optional) Description of the systems physical location:

System Setup Worksheet


An installation requires information unique to your site. Before starting the installation, provide values for the system information listed below. 1. A fully qualified host name for the system: 2. The DNS domain name: 3. Use Table 1 (below) to enter Ethernet connectivity information. 4. A routing gateway IP address (if no DHCP): 5. DNS server IP addresses (if no DHCP) (fill in below):
Primary Secondary Tertiary

12. Mail server (SMTP) host name: 6. Select the CIFS authentication method:
Workgroup Workgroup name: WINS servers: Backup user name: Password: Active Directory Realm name: WINS servers: Domain admin name: Password:

13. Time zone name (default is US/Pacific):

Table 1:
Ethernet Connectivity Enable (circle one) Use DHCP (circle one) IP address (if no DHCP) Netmask (if no DHCP) eth0 eth1 eth2 eth3 eth4 eth5

Yes / No Yes / No

Yes / No Yes / No

Yes / No Yes / No

Yes / No Yes / No

Yes / No Yes / No

Yes / No Yes / No

Perform Initial System Configuration


Using the CLI Configuration Wizard
At the first login, the configuration utility starts. The list entries in the utility can be separated by commas or spaces, or both. 4 At each prompt, enter a value, OR 4 Enter a question mark (?) for more details, OR 4 Press Enter to accept the value displayed in braces. The Configuration Wizard guides you through the configuration steps, one section at a time. Follow the Configuration Wizard instructions for entering appropriate values. At the end of each configuration section, you can choose to: 4 Save Save the displayed configuration. 4 Cancel Delete all new values and go to the next section. 4 Retry Restart the input entry at the beginning of the current section. The value entered previously appears as the default value at each prompt.

NOTE: The system might not be usable for up to three hours if the NVRAM batteries are discharged. Refer to the NVRAM Battery Charging Instructions for more information.

Log into the system with the user name of sysadmin. The password is the systems serial number. A Configuration Wizard is provided. There are six sections to the configuration: Licenses, Network, File System, System, CIFS, and NFS. Complete each of the six sections.

4 Configure the System for Data Access


The Data Domain system provides multiple protocols for data access: NFS, CIFS, VTL, and OST (OpenStorage). You need to configure one or more protocols for data access, depending on your environment. You also need to configure the clients for accessing the Data Domain system with the protocol of your choice.

CIFS
The CIFS configuration section in the Perform Initial System Configuration section sets up the CIFS clients to allow access to /backup on the Data Domain system. You also need to set up the CIFS clients to allow access to /backup on the Data Domain system. For additional configuration, information see the specific Data Domain Integration Documentation at https://my.datadomain.com/US/en/integration.jsp.

NFS
The NFS configuration section in the Perform Initial System Configuration section sets up the NFS clients to allow access to /backup on the Data Domain system. You also need to set up the NFS clients to allow access to /backup on the Data Domain system. This can be done using the following steps: 4 Create a mount point (directory) such as /dd/rstr01/backup, and create an administrative mount point, such as /dd/rstr01/ddvar. 4 NFS mount the directories on the new mount points. For example: mount -F nfs -o hard,intr,vers=3,proto=tcp,rsize=327 68,wsize=32768 rstr01:/backup /dd/rstr01/backup mount -F nfs -o hard,intr,vers=3,proto=tcp,rsize=327 68,wsize=32768 rstr01:/ddvar /dd/rstr01/ddvar 4 Add the following lines to the file /etc/vfstab (the file name may be different depending on your UNIX-based system). The lines mount the directories at every reboot. For example: system:/backup - /dd/rstr01/backup nfs - yes hard,intr,vers=3,proto=tcp, rsize=32768,wsize=32768 system:/ddvar - /dd/rstr01/ddvar nfs - yes hard,intr,vers=3,proto=tcp, rsize=32768,wsize=32768 4 To cause backup software to abort when the system is not mounted, create a backup directory within the mounted file system, such as /dd/rstr01/backup/disk1. 4 For more configuration information, see the specific Data Domain Integration Documentation at https://my.datadomain.com/US/en/integration.jsp.

VTL
For the VTL software option, see the Data Domain technical note Integrating the Data Domain Appliance VTL with SANs. See the specific Data Domain Integration Documentation for setting up backup software from other vendors: https://my.datadomain.com/US/en/integration.jsp.

OpenStorage (optional license required)


For setting up the Data Domain OST feature, see the Data Domain OpenStorage (OST) Administration Guide available at https://my.datadomain.com/US/en/platform.jsp.

Application Integration
For information about how to integrate the Data Domain system with backup software, see the documentation for the applicable application at the Data Domain Integration Documentation section on the Data Domain Support web site https://my.datadomain.com/US/en/integration.jsp.

5 Configure Optional Software


If you purchased optional software for the Data Domain system such as Replicator or Retention Lock, the licenses are enabled on your Data Domain system prior to shipment. You need to configure them for use. Details on configuring the optional software can be found in the DD OS Administration Guide. Access the latest documents at https://my.datadomain.com/US/en/platform.jsp.

Perform Optional Additional System Configuration


Add remote hosts to use FTP or TELNET: # adminaccess add {ftp|telnet} fqdn-host-list Add a user: # user add name [priv {admin|user}] Change a users password: # user change password username

Additional System Configuration


Any system command that accepts a list, such as a list of IP addresses, accepts entries separated by either commas or spaces. See the DD OS Commmand Reference Guide for command details. Give access to additional backup servers: # nfs add /backup {*|client-list} [options] Add users to the email list that reports system problems: # alerts add email-list Add users to the system report email list: # autosupport add email-list Enable FTP or TELNET: # adminaccess enable {ftp|telnet}

To Shut Down the System


# system poweroff

Important: Never shut down the system by pressing the power button. Instead, use:

Troubleshooting Tips
For troubleshooting information, see the Data Domain Support web site https://my.datadomain.com.

Where to Go for More Information


For information about How to configure the system New features, enhancements, known issues, and late-breaking news about your Data Domain software release How to manage the Data Domain operating system How to install and use the OpenStorage (OST) software and plug-in How to replace Data Domain hardware components How to use third-party applications Go to https://my.datadomain.com/US/en/documentation.jsp for Initial Configuration Guide Release Notes for your software release DD OS Administration Guide for your software release OpenStorage (OST) Administration Guide for your platform Part Installation Guides Integration Documentation and Compatibility Matrices

Specifications
Model DD690 ES20 System Heat Output Watts BTU/hr 564 450 1925 1536 41 to 95 F (5 to 35 C) 20% to 80%, non-condensing -40 to +149 F (-40 to +65 C ) DD690: Max 7.0 BA Sound Power at rear of unit when all drives seek simultaneously; ES20: Max 58 dB LpA average measured at bystander position Power (VA) 100-120 / 200-240 V~ 564 450 Weight lb / kg 51 / 23 78 / 35.5 Rack Mounted Dimensions WxDxH in (cm) 19 (48.3) 19 (48.3) 29.5 (74.9) 23.25 (59) 3.5 (8.9) 5.16 (13.1)

Operating Temperature Operating Humidity Non-operating Temperature Operating Acoustic Noise

Site Requirements
Requirement Vertical Space in Standard 19, Four Post Rack Air Conditioning Temperature Controls Ventilation and Airflow Description and Specification DD690 Controller: 2U. ES20 Expansion Shelf: 3U. Do not use a two-post rack. See the included slide rail and installation documentation instructions for installing in a rack. Use air conditioning that can cope with the maximum BTU/hr thermal rating. Use adequate temperature control with a gradient (change) not to exceed 30 C in an hour. In a closed or multi-unit rack, ensure that the unit has adequate airflow through the front bezel and back panel and that the ambient air temperature requirements are met. Ensure that the front bezel and back panel clearances are met. If installing in a closed cabinet, ensure that the front and rear doors have at least 65% open area to ensure adequate airflow for cooling. 1.56 inches (4.0 cm) of unobstructed clearance. 5 inches (12.7 cm) of unobstructed clearance. Two AC power outlets with an earth ground conductor (safety ground). A safe electrical earth connection must be provided to each power cord. Voltage: 100-120 V~ or 200-240 V~. Frequency: 50 to 60 Hz.

Front Bezel Clearance Back Panel Clearance Power / Grounding

Contact Information
technical contacts
To resolve issues with Data Domain products, contact your contracted support provider or visit us online at https://my.datadomain.com.

corporate contacts
2421 Mission College Blvd. Santa Clara, CA 95054 866.WE.DDUPE (866.933.3873) or 408.980.4800 sales@datadomain.com

Copyright 2010 Data Domain, Inc. All rights reserved. Data Domain, Inc. believes information in this publication is accurate as of its publication date. This publication could include technical inaccuracies or typographical errors. The information is subject to change without notice. Changes are periodically added to the information herein; these changes will be incorporated in new additions of the publication. Data Domain, Inc. may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time. Reproduction of this publication without prior written permission is forbidden. The information in this publication is provided as is. Data Domain, Inc. makes no representations or warranties of any kind, with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Data Domain and Global Compression are trademarks of Data Domain, Inc. All other brands, products, service names, trademarks, or registered service marks are used to identify the products or services of their respective owners. 761-0003-0003 Revision A