A+ Review Quizzes Ch16

Question 1 Correct Mark 9 out of 9

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Question text Match the Best Answer

Used to end a locked up program Running an application with administrator privileges Verifies that an application is not a rogue application Can sometimes fix drastic problems with system files and boot records Can be used to remove an application from the list of startup programs Command used to scan the hard drive for errors Used to restore a Windows XP system to the last ASR backup Used to restore Windows 2000 to its state immediately after it was installed Used to perform an in-place upgrade of Windows 2000/XP
Feedback

Task Manager

Secondary logon

Digital signature

Startup Repair

Softw are Explorer

Chkdsk

Automated System Recovery

Emergency Repair Process

Window s 2000/XP setup CD

The correct answer is: Used to end a locked up program – Task Manager, Running an application with administrator privileges – Secondary logon, Verifies that an application is not a rogue application – Digital signature, Can sometimes fix drastic problems with system files and boot records – Startup Repair, Can be used to remove an application from the list of startup programs – Software Explorer, Command used to scan the hard drive for errors – Chkdsk, Used to restore a Windows XP system to the last ASR backup – Automated System Recovery, Used to restore Windows 2000 to its state immediately after it was installed – Emergency Repair Process, Used to perform an in-place upgrade of Windows 2000/XP – Windows 2000/XP setup CD.
Question 2 Correct Mark 1 out of 1

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Question text In Event Viewer, the ____ log shows only warnings and error events Select one: a. Program Events b. Administrative Events c. Active Events d. Network Events Feedback The correct answer is: Administrative Events.
Question 3 Correct Mark 1 out of 1

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Question text Check ____ to verify that a device is enabled and Windows thinks the device should be working. Select one: a. Computer Management b. System Manager c. Hardware Manager d. Device Manager Feedback The correct answer is: Device Manager.
Question 4 Correct Mark 1 out of 1

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Question text Errors or warnings in Device Manager are displayed as a ____. Select one: a. red triangle or question mark b. red triangle or yellow question mark c. yellow triangle or question mark d. red question mark or yellow exclamation mark Feedback The correct answer is: yellow triangle or question mark.
Question 5 Correct Mark 1 out of 1

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Question text To uninstall a program, in Device Manager ____ the device and select Uninstall. Select one: a. left-click b. right-click c. shift+right-click d. ctrl+right-click Feedback The correct answer is: right-click.
Question 6 Correct Mark 1 out of 1

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Question text If you can identify the approximate date the error started and that date is in the recent past, use ____. Select one: a. System Restore

b. Safe Mode c. System Recovery d. Safe Recovery Feedback The correct answer is: System Restore.
Question 7 Correct Mark 1 out of 1

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Question text If the system is caught in an endless loop of restarts, boot into ____. Select one: a. System Restore b. System Recovery c. Safe Mode d. Conditional Mode Feedback The correct answer is: Safe Mode.
Question 8 Correct Mark 1 out of 1

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Question text For essential hardware devices, use the ____ to verify and replace system files. Select one: a. System Restore mode b. System File Checker c. Safe Boot mode d. File Integrity Checker Feedback

The correct answer is: System File Checker.
Question 9 Correct Mark 1 out of 1

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Question text For Vista, use the ____ tool to search for the problem and suggested solutions. Select one: a. Safe Mode b. System Recovery c. System Restor d. Problem Reports and Solutions Feedback The correct answer is: Problem Reports and Solutions.
Question 10 Correct Mark 1 out of 1

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Question text Reverting to a ____ point can solve problems with registry entries the application uses that have become corrupted. Select one: a. safe b. recovery c. restore d. solution Feedback The correct answer is: restore.
Question 11 Correct Mark 1 out of 1

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Question text Use the ____ tool to test memory. Select one: a. Memory Diagnostics b. File Checker c. Hardware Integrity d. Boot Integrity Feedback The correct answer is: Memory Diagnostics.
Question 12 Correct Mark 1 out of 1

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Question text Press ____ at startup to display the Advanced Boot Options menu. Select one: a. F4 b. F8 c. F10 d. F12 Feedback The correct answer is: F8.
Question 13 Correct Mark 1 out of 1

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Question text During a reinstallation, Vista setup will move all folders of the old installation into the ____ folder. Select one: a. \Windows.sav b. \Windows.old c. \Windows.prv d. \Windows.rst Feedback The correct answer is: \Windows.old.
Question 14 Correct Mark 1 out of 1

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Question text If you have a laptop or a brand-name computer such as a Gateway, Dell, or IBM, most likely the manufacturer has set up a ____ on the hard drive that can be used to recover the Windows installation. Select one: a. visible partition b. preserved partition c. hidden partition d. conspicuous partition Feedback The correct answer is: hidden partition.
Question 15 Correct Mark 1 out of 1

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Question text When you see the Microsoft progress bar appear, you know the ____, including all critical services and drivers, has loaded. Select one:

a. Windows core b. Windows abstraction layer c. Windows driver layer d. Windows kernel Feedback The correct answer is: Windows kernel.
Question 16 Correct Mark 1 out of 1

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Question text The ____ Configuration is updated after you log on normally to Vista. Select one: a. Last Known Good b. Last Known Bootable c. Last Known Usable d. Last Known Accessible Feedback The correct answer is: Last Known Good.
Question 17 Correct Mark 1 out of 1

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Question text The command ____ searches for and replaces corrupted system files. Select one: a. sfc /scan /now b. sfc /scannow c. sfc /now /sfcscan d. svc /now /sfcscan

Feedback The correct answer is: sfc /scannow.
Question 18 Correct Mark 1 out of 1

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Question text The key that loads services and drivers can be found in the ____ location. Select one: a. HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control b. HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Enum c. HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Services d. HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services Feedback The correct answer is: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services.
Question 19 Correct Mark 1 out of 1

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Question text The error ____ is caused by a driver or service making an illegal access to memory. Select one: a. Stop 0x1E or KMODE_EXCEPTION_NOT_HANDLED b. Stop 0x0A or IRQL_NOT_LESS_OR_EQUAL c. Stop 0x50 or PAGE_FAULT_IN_NONPAGED_AREA d. Stop 0x7B or INACCESSIBLE_BOOT_DEVICE Feedback The correct answer is: Stop 0x0A or IRQL_NOT_LESS_OR_EQUAL.
Question 20 Correct Mark 1 out of 1

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Question text The error ____ means a bad driver or service has performed an illegal action. Select one: a. Stop 0x1E or KMODE_EXCEPTION_NOT_HANDLED b. Stop 0x0A or IRQL_NOT_LESS_OR_EQUAL c. Stop 0x50 or PAGE_FAULT_IN_NONPAGED_AREA d. Stop 0x7B or INACCESSIBLE_BOOT_DEVICE Feedback The correct answer is: Stop 0x1E or KMODE_EXCEPTION_NOT_HANDLED.
Question 21 Correct Mark 1 out of 1

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Question text After you boot into Safe Mode, you can use the ____ commands to verify system files and clean the hard drive. Select one: a. SFC and Chkdsk b. SFC and Defrag c. SFC, Chkdsk, and Defrag d. Defrag and Chkdsk Feedback The correct answer is: SFC, Chkdsk, and Defrag.
Question 22 Correct Mark 1 out of 1

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Question text For a laptop or other brand-name computer, don’t forget to reinstall Windows using recovery CDs provided by ____. Select one: a. the computer manufacturer b. Microsoft c. some third-party vendors d. the computer manufacturer through Microsoft Feedback The correct answer is: the computer manufacturer.
Question 23 Correct Mark 1 out of 1

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Question text Most computer problems are simple and easy to solve. Select one: True False Feedback The correct answer is 'True'.
Question 24 Correct Mark 1 out of 1

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Question text Sometimes a Windows update solves a problem with a hardware device. Select one: True False Feedback

The correct answer is 'True'.
Question 25 Correct Mark 1 out of 1

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Question text When installing a device, you must always run the setup CD for the device after you physically install the device. Select one: True False Feedback The correct answer is 'False'.
Question 26 Correct Mark 1 out of 1

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Question text If you can boot to the Windows desktop when using a Windows 2000/XP boot disk, you can assume that the boot files in the root directory of drive C are missing or corrupted. Select one: True False Feedback The correct answer is 'True'.
Question 27 Correct Mark 1 out of 1

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Question text As you work to solve a Windows problem, always choose the method that makes the most changes to the system as possible in order to rejuvenate the machine. Select one: True False Feedback The correct answer is 'False'.

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