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Chief Sales and Marketing Officer

Gauteng (South Africa) Market Related CTC


Permanent executive level position in the Telecommunication industry.

Posted by The Career Hub on 02/04/2013 Ref # CJ Ref# 1474008Tags Chief Sales And Marketing Officer, Gauteng, Telecommunication

A company in the telecommunications network operator sector based in Johannesburg is looking for a Chief Sales and Marketing Officer to ensure successful sales and marketing in the clients strategic market segments including the development and implementation of the clients marketing strategy Development of a Marketing strategy for the business Research and develop strategies and plans which identify marketing opportunities,direct marketing, and new project development Ensure the development and implementation of marketing and branding strategy within the organization Develop and implement a product strategy Ensure that continuous market analysis is conducted in order to identify new opportunities in close cooperation with CNCSO and CFO Steer product development and product launch processes in close cooperation with CNCSO Initiate product innovation from a sales and customer perspective, Ensure customer-oriented product development and the introduction of new products Manage new and existing products throughout the product lifecycle Manage product portfolio Coordinate value adding through strategic partnership in coordination with CNCSO, and CFO Management and control of the corporate brand and image Plan and coordinate public affairs, and communications efforts to include public relations and community outreach Promote positive relations with partners, vendors, and distributors Develop a strategy so that the clients brand is perceived in a positive manner by all stakeholders Supervise the preparation, issuance, and delivery of sales materials, exhibits, and promotion programs Directly manage major and critical developing client accounts, and coordinate the management of all other accounts Development, management and monitoring of a sales strategy for the business Ensure the definition and execution of the sales and CRM strategy Create the vision for the customer area and support and enable subordinates to implement it Ensure the development of an aligned and effective sales team to achieve the clients corporate goals Ensure the development and implementation of effective channel management, pricing, customer service and solution designs for customers Provide high level input into the development, review and fine-tuning of the clients strategic business plan Manage performance within the department Ensure performance management system in place for Business Unit Deliverables, measures and targets are discussed and agreed with direct reports and aligned to the relevant business measurement process. Regular meetings are held with staff to discuss progress of individual areas of accountability. Formal performance reviews are held in accordance with the Performance Management Policy Manage department budget Design and implement financial model and measures for the division Ensure reduced cost through the realization of efficiencies Ensure that all areas within sphere of control adhere to the budget Accountability / KPIs / Authorization Accountability o Sales and CRM Strategy o Build up customer base o Customer sales experience o Revenue o Initiate product innovation from customers perspective o Development, alignment and implementation of marketing and branding strategy o Management of marketing budget o Management of product development, introduction and lifecycle

o Partnership Management / Acquisitions Influencing and negotiating Assembles and collaborates with various groups to build support for ideas in a manner that produces a shared ownership of the solutions. Acts as a role model for negotiation techniques, and creates strategies that can be used by others. Coaching: Establishes and supports coaching strategies and processes at an organizational level. Acts as a coach and role model for motivation and development of others. Working Globally Brings the clients resources together globally to accomplish organizational goals. Applies extensive knowledge of the global organization, market, and industry in developing strategies and tactics. Results orientation Exhibits high levels of energy and resolve in leading teams to successful delivery of results. Accepts full accountability for delivering results. Consistently delivers results beyond expectations. Organisational awareness Considers the global (internal and external) implications of issues and decisions. Applies extensive knowledge of the organization, market, and the industry in developing effective strategies and tactics. Effectively manoeuvres politically. Influences key individuals across different business units to gain buy-in and support for actions/decisions. Adapting to change Creates an environment in which constructive change is welcomed and there is an emphasis on continuous growth and development. Consistently provides direct, timely, and honest information regarding development that will bring about potential change. Leadership Communicates in a manner that generates excitement, enthusiasm, and commitment to the group mission and strategies. Values and manages diversity, applying a leadership style that empowers and leverages an individual's unique talents. Sets high standards of behavior for the organization, serves as a role model for the clients values and work practices, and actively mentors managers/future leaders. Leading change Champions creativity, reasoned risk-taking actions, and entrepreneurial thinking in others. Initiates and drives major change initiatives regarding how the organization views itself and conducts its business. Manages the dynamics of change initiatives, and their associated ambiguities. Strategic thinking: Addresses long-term opportunities, underlying problems, and political forces in developing high-level corporate strategies aligned to the clients vision. Strategically develops a range of options/paths to achieve business objectives within a changing environment. Business Management Defines, sets, and leads the execution of operational business plans that fulfill the overall strategy. Uses key metrics and measures to track achievement of business goals and operational effectiveness. Anticipates potential problems and develops contingency plans or process improvements to prevent problems before they occur. REQUIREMENTS: Post graduate degree in Economics and/or Business Administration and / or Engineering Master of Business Administration, specialization in Sales and CRM (an advantage) 10 years (or more) experience in Sales, Marketing or CRM in telecommunication markets 5 years (or more) experience especially in fixed line enterprise market products and market approach 7 years of relevantleadership experience