VIDA SUBSCRIPTION INSTRUCTION

ALL YOU NEED TO KNOW ABOUT VIDA BEFORE YOU ORDER A SUBSCRIPTION

.....................................1... 7 3........................................................1 Subscription packages................................. 7............................3 89EN04................................................................................................................................................. 9 3................................ 7...........................................................................................................................................................................................2 89EN03................................................................................................................................................1 Subscription packages.........4 Software download........................................................................................................5 89EN06.......................................................................................................... 7.....5 Subscription time options.......... 8 3.....................3 New releases................................................................. 7.....................1 VIDA web-based training............................................................................ 2.......1 Does your computer meet required specifications?.2 VIDA on Web.. 11 4.........6 89EN07..................................................................................................................................................................................................................................................VIDA SUBSCRIPTION INSTRUCTION CONTENTS 1 2 INTRODUCTION........ 2........................................................................1 89EN02.........1 VIDA All-in-one. 4 4 5 5 5 6 3 SUBSCRIPTION OPTIONS............. 2................................................... 9 3.................................................................. 14 14 14 14 14 14 14 14 4 5 6 7 8 INDEX...........................2............................................................................................................................................. 13 6................ 7 3.........................................................................1 VIDA All-in-one...................................... 9 3................................................................................................ 7......... 11 4.............8 Pricing..........2 Service information................................... 8 3...4 89EN05.................... 2............................................................................................................4............................6 VIDA languages........................................................................................................................................................................................................................................................................................7 Ordering information........................................................................................................ 12 BUY A VIDA SUBSCRIPTION......4............... 7............................................................. 11 SUPPORT AND TRAINING............................................... 8 3........................... 15 Copyright © 1998-2012 Volvo Car Corporation 89EN08 2 ...................................1 Parts information... 3 VIDA – VEHICLE INFORMATION & DIAGNOSTICS FOR AFTERSALES................ 10 3..............................................................................................7 89EN08....................... 13 HISTORY LOG....................................................................... 7 3....2 Vehicle communication tools.....1 Checklist (before ordering)............................ 2.......................................... 8 3........................................................................................................ 9 3................. 7................................ 12 5...........................................3 Diagnostic Fault Tracing..4 Subscriptions and licenses.................................................2 VIDA on Web...................................................................... 10 SYSTEM REQUIREMENTS..................................................................................................5 Standard times...................

Copyright © 1998-2012 Volvo Car Corporation 89EN08 3 . It is important that you read and understand the information before buying a VIDA subscription.VIDA SUBSCRIPTION INSTRUCTION 1 INTRODUCTION This document contains all information necessary to buy a VIDA subscription.

Diagnostic fault tracing. In VIDA you specify the vehicle to get adequate information. Software download and Standard times. Other features are: ● clear presentation of notes connected to individual part numbers ● personal comments to a specific part number ● hot-spots between the graphic and parts table ● possibility to zoom the graphics. The visible information is condensed to information only relevant for the selected vehicle profile. Service information.1 Parts information In VIDA it is possible to mark several items on a parts catalogue page and add them to a personal work list. VIDA holds complete Parts information about following models and all available model years: Cross Country XC90 XC60 XC70(08-) V70 XC (01-) / XC70(-07) V70 XC (-00) Estates V90 V70 (08-) V70 (00-08) V70 (-00) V60 V50 V40 (13-) V40 (-04) 960 940 850 780 760 740 200-serie Sedans S90 S80L S80 (07-) S80 (-06) S70 S60 (11-) S60 (-09) S40 (04-) S40 (-04) 960 940 850 780 760 740 400-serie 300-serie 200-serie Coupes C30 C70 (06-) C70 Conv (-05) C70 Coupe (-02) Copyright © 1998-2012 Volvo Car Corporation 89EN08 4 . You can have several active work lists. by providing Parts information.VIDA SUBSCRIPTION INSTRUCTION 2 VIDA – VEHICLE INFORMATION & DIAGNOSTICS FOR AFTERSALES VIDA supports workshops in service and repair of Volvo vehicles. 2.

800-series and 400-series. ● VIDA diagnostic workflow is applicable for all models from model year 1999 and onward. Customer Symptom Codes). symptom fault trace and vehicle communication checks. diagnostic trouble codes. network status. 2.VIDA SUBSCRIPTION INSTRUCTION 2. Supported vehicle communication tools can be found in the document Workshop System Requirements and Guidelines.e.3 Diagnostic Fault Tracing Prior to entering the diagnostic workflow. The result of this communication will form the basis for the content under each submenu i.2 Service information Repair information consists of repair procedures and is available for all models and model years (special vehicles included) listed: Cross Country XC90 XC60 XC70 (08-) V70 XC (01-) / XC70 (-07) V70 XC (-00) Estates V90 V70 (08-) V70 (00-08) V70 (-00) V60 V50 V40 (13-) V40 (04-) 960 940 850 Sedans S90 S80L S80 (07-) S80 (-06) S70 S60 (11-) S60 (-09) S40 (04-) S40 (-04) 960 940 850 400-serie Service information for the 200. and 700 series vehicles is available via the Technical Information Shop (TIS). Diagnostic workflow includes fault tracing based on Diagnostic Trouble Codes and/or symptoms given by the customer (CSC). vehicle information. fault tracing connected to diagnostic trouble codes read out with a stand alone communication tool such as the Volvo System Tester and symptoms given by customer is displayed in the VIDA information manager. Coupes C30 C70 (06-) C70 Conv (-05) C70 Coupe (-02) 2. 300. However. there is a possibility to add customer complaints called CSC (i. ● There is no integrated support for vehicle communication with 900-series. the system will perform an initial communication with the vehicle (a health check).e. Supported communication tools can be found in the document Workshop System Requirements and Guidelines.4 Software download VIDA Software download applicable for all models from model year 1999 and onward and S40 (-04). Copyright © 1998-2012 Volvo Car Corporation 89EN08 5 . A vehicle communication tool is required. 400. As the user enters the diagnostic workflow. V40 (-04) from model year 1996. It is possible to download software using software manager.

All standard times are subject to change at any time based on improved methods. techniques and equipment or other achievements within the car industry. Copyright © 1998-2012 Volvo Car Corporation 89EN08 6 . and Volvo special tools as prescribed in applicable Volvo service information such as service manuals. VIDA and other technical publica‐ tions.5 Standard times Volvo Standard Times (VST) is based on Volvo's technical production system under workshop conditions. The times allotted for the various operations are the basic times which a well-trained and experienced mechanic requires to perform a job. providing that all the necessary tools and equipment are readily available within the workshop. The times will be continuously updated to guarantee high quality and to ensure that the Volvo Standard Times are up-to-date. bulletins.VIDA SUBSCRIPTION INSTRUCTION Note To be able to purchase software independent operators need to have contact with an authorized Volvo dealer every time a soft‐ ware shall be ordered in VIDA. The times are also based on the use of genuine Volvo replacement parts. Volvo Standard Times covers most of the repair jobs which are currently likely to occur in the field. 2. using Volvo recommended repair procedures.

A connection is also required for registration and subscription information. ● Diagnostic workflow Note! Requires a vehicle communication tool.1 Subscription packages Following packages are available for a VIDA All-in-one subscription: ● Parts information Gives full access to the Parts Catalogue. Note! Independent operators need to have contact with an authorized Volvo dealer to be able to purchase software. VIDA on Web is a web solution that provides access to service and spare parts information. It is possible to subscribe to the following package combinations in VIDA All-in-one: Package combina‐ tion 1 2 3 Parts infor‐ mation x x x x x Service information x Standard times x Diagnostic workflow x Software order and download x x x Copyright © 1998-2012 Volvo Car Corporation 89EN08 7 . ● Service information Gives full access to the service information. 3. An internet connection is required for functionality that needs communica‐ tion with central information.g. New releases will be distributed on DVDs. ● Software order and download Note! Requires a vehicle communication tool. VIDA All-in-one should be used by workshops that use vehicle communication (Diagnostics and Software downloads).VIDA SUBSCRIPTION INSTRUCTION 3 SUBSCRIPTION OPTIONS VIDA comes in two different set-ups. ● Standard times The package Standard times gives the calculated time to perform a certain operation. Examples are software downloads. The VIDA All-in-one should be used by workshops that use vehicle communication (Diagnostics and Software downloads). standard times and when reporting errors in TIE. 3. You need to buy this tool sepa‐ rately from the VIDA subscription. VST 4 = 24 minutes). Each VST (Volvo Standard Times) is equal to a period of six minutes (e. VIDA All-in-one runs several functions without being connected to the central data system. Most of the information is stored locally in the computer when installing the VIDA DVD. VIDA All-in-one and VIDA on Web. You need to buy this tool sepa‐ rately from the VIDA subscription. VIDA All-in-one is a complete VIDA application with access to all functions. supplemented by electronic updates (eUpdates).1.1 VIDA All-in-one With all available subscription packages included. VIDA on Web does not have access to Diagnostics and Software down‐ loads. Gives full Diagnostic workflow functionality.

● Standard times The package Standard times gives the calculated time to perform a certain operation. you choose a number of licenses.1 Subscription packages Following packages are available for a VIDA on Web subscription: ● Parts information Gives full access to the Parts catalogue. ● Service information Gives full access to the service information. ● VIDA All-in-one subscribers with longer subscriptions.3 New releases VIDA has several information and application updates a year. The meaning of a license depends on the type of subscription. For diagnostics and down‐ loading of software VIDA All-in-one is required. It is possible to subscribe to the following package combinations in VIDA on Web: Package combina‐ Parts information tions 1 2 3 4 x x x x Service informa‐ tion x x x Standard times x 3. Each VST (Volvo Standard Times) is equal to a period of six minutes (e. All users must be included in the subscription in order to use VIDA.g.VIDA SUBSCRIPTION INSTRUCTION Package combina‐ tion 4 5 6 Parts infor‐ mation x x x Service information x x Standard times x Diagnostic workflow x x Software order and download x x 3. Copyright © 1998-2012 Volvo Car Corporation 89EN08 8 .4 Subscriptions and licenses When ordering a subscription. 3. will automatically have a new DVD when a new version of VIDA has been released.2. VIDA on Web provides access to service and spare parts information. VST 4 = 24 minutes).2 VIDA on Web VIDA on Web is a web solution with centrally updated information. 3. ● A VIDA on Web subscription will automatically be updated when a new version of VIDA has been released.

G. and a new version of VIDA All-in-one DVD has been released you will have to wait for the new disc before it is possible to activate the VIDA All-in-one subscription. Copyright © 1998-2012 Volvo Car Corporation 89EN08 9 . you have to plan in advance due to the time to receive the disc.6 VIDA languages A subscription for VIDA All-in-one is normally ordered in one language but you can get additional languages by contacting your sales company. Italian.4. The number of licenses determines the number of users that can use and be included in the subscription. Korean.e. Traditional Chinese and Turkish. Example: If you have two VIDA on Web licenses you can include two users in the subscrip‐ tion i. Japa‐ nese.4. Thai. 3. English. Spanish.VIDA SUBSCRIPTION INSTRUCTION 3. For each license one user at a time can be logged in to VIDA on Web. Note A subscription and license is the property of Volvo Car Corpora‐ tion and granted to the license on the conditions stated in the VIDA license agreement. i. Example: If you have two VIDA All-in-one licenses you will be able to install and run VIDA on two computers. if you have ordered the VIDA All-in-one with software for 1 hour. Simplified Chinese. 3. The number of licenses determines the number of installations of VIDA All-in-one that can be made (one installation per computer). German. Any disposal such as sublicense or vending is strictly prohibited. The number of users is unlimited. French. The delivery time depends on the postal service from Volvo Car Corporation in Sweden to your country. Portuguese.1 VIDA All-in-one A VIDA All-in-one subscription is bought in one or more licenses. 3. Only two technicians can use VIDA simultaneously. one per computer.e. The possible languages are: Dutch. Swedish. one per license. Finnish. E.2 VIDA on Web A VIDA on Web subscription contains one or more licenses. Russian.5 Subscription time options ● 1 hour ● 1 day ● 30 days ● 90 days ● 365 days Note The packages are available for subscription in the following time duration: When subscribing to VIDA All-in-one a DVD needs to be sent to you. For VIDA on Web you can set language per user in the administrative system (VIDA Admin). If you have ordered VIDA All-in-one in the past.

For VIDA All-in-one a DVD needs to be sent to you. When you subscribe to VIDA on Web. Access the currently supported VIDA release and down‐ load VIDA on Web Installation application for internet.volvocars.8 Pricing Find prices and payment conditions in TIS. They will be sent to you by email within 5 hours.se/vida/). For VIDA on Web there is no distribution time. Download it from VIDA Support site (VIDA ISS) under the tab named VIDA (http:// vccs. directly after ordering. 3. You will be able to use VIDA on Web when you get your user ID and password. Copyright © 1998-2012 Volvo Car Corporation 89EN08 10 .7 Ordering information TIS will confirm your purchase via email. At the VIDA ISS you will find VIDA user guides.VIDA SUBSCRIPTION INSTRUCTION 3. The delivery time depends on the postal service from us to your country. When you have got the User ID and password you will be able to reach the VIDA ISS. you must also install the plug in IsoView.

which should be used to verify the computer before installing VIDA All-in-one. VIDA supports DiCE and J2534 devices. VIDA Certification Agent is also run automatically as a part of the VIDA installation program. This device will transfer data from the VIDA All-in-one computer to the receiver in the vehicle. Copyright © 1998-2012 Volvo Car Corporation 89EN08 11 . gives warnings for anything between the minimum and recommended specification and an error message for anything that does not meet the specifications. The VIDA All-in-one application has higher hardware specification requirements than the VIDA on Web application. Please read the Workshop System Requirements and Guidelines before you order VIDA. because VIDA All-in-one cannot be installed on a computer which does not meet the specifications. VIDA Certification Agent and Workshop System Requirements and Guidelines are available on the Workshop Support Guide. To run VIDA Certification Agent you must be logged in as a Windows administrator.2 Vehicle communication tools To be able to perform diagnostics read outs. 4. Read more about system require‐ ments and find the VIDA Certification Agent. More information about vehicle communication tools can be found under the VIDA tab on the VIDA ISS.1 Does your computer meet required specifications? Before ordering VIDA the VIDA Certification Agent program should be run. Faults must be remedied or computers changed before installation.VIDA SUBSCRIPTION INSTRUCTION 4 SYSTEM REQUIREMENTS To run VIDA you need a computer and an internet connection. http://vccs.volvocars. VIDA Certification Agent reports if the specifications are met. Volvo Car Corporation recommends DiCE for reprogramming. Note Please note that the vehicle communication tools are not included in the VIDA subscription. This program checks that the computer meets the required specifications for VIDA All-in-one. 4. diagnostic fault tracing and software downloads. VIDA All-in-one also requires some plug-ins and extra hardware for diagnostics and software download. VIDA needs to be connected to the vehicle through a communication tool.se/wsguide.

VIDA SUBSCRIPTION INSTRUCTION 5 SUPPORT AND TRAINING As a VIDA subscriber you have access to the VIDA Support site (VIDA ISS) with instructions and news. You will also get access to TIE.a central function in VIDA. – Diagnostics: How to troubleshoot cars with the help of VIDA diag‐ nostics. The web-based training consists of: ● VIDA Basic Training – Introducing VIDA: An introduction to the VIDA concept. – CSC: How to use Customer Symptom Codes. ● VIDA Classroom Training ● VIDA Menu Pricing Training Copyright © 1998-2012 Volvo Car Corporation 89EN08 12 . Note This course does only include how to use VIDA and VIDA Admin. 5. – Getting started: How to log on to VIDA and get an overview of the content in VIDA. The web-based training consists of 12 separate courses that will take about 5-8 hours to go through in total. – Information: About the Information manager including the Parts cata‐ logue. – Search: About different ways to easily find information in VIDA. – Software: How to create software lists in VIDA. purchase software and download them into the car. – VIDA administration: How to administrate VIDA (course for the administrator role). – Vehicle profile: How to define a vehicle . a support and reporting system for VIDA users. This site will give you VIDA web-based training for self study. not any vehicle repair issues. There are also final tests – one for each course.1 VIDA web-based training In TIS you can purchase access to Volvo Cars Compentence Portal (VCCP).

biz/tis. you should be able to answer following ques‐ tions: ● What kind of subscription set-up would you like to order? ● Do you need a locally installed version of VIDA or do you want to use the online web version? ● For how long will you subscribe to VIDA? ● How many licenses do you plan to order? ● Which of the VIDA languages will you subscribe to? ● Does your hardware fulfill the VIDA requirements? Have you run the VIDA Certification Agent? Copyright © 1998-2012 Volvo Car Corporation 89EN08 13 .1 Checklist (before ordering) Before you order a VIDA subscription.VIDA SUBSCRIPTION INSTRUCTION 6 BUY A VIDA SUBSCRIPTION A VIDA subscription is ordered from TIS https://tis. The webshop handles payment by credit card.volvocars. 6.

7.7 89EN08 Clarified in chapter Subscription time options that independents need to wait for the VIDA disc before it is possible for them to use VIDA All-in-one.2 89EN03 Information under Service Information regarding vehicles profiles is updated. Forms has been added in the information groups list.6 89EN07 V40 (13-) is added. New information where to find web-based training.3 89EN04 Information regarding VIDA subscription ordering is updated. Alphabetic register is added 7. 7. CSC has been added for VIDA Basic Training.5 89EN06 VST has been added to the subscription packages. Time for the login ID and password process has been changed. 7. Information about package combinations have been added.4 89EN05 Changed from parts list to work list. 7.1 HISTORY LOG 89EN02 Service information is updated with new year models. XC60 and S80L is added. Ordering Information is updated.VIDA SUBSCRIPTION INSTRUCTION 7 7. Copyright © 1998-2012 Volvo Car Corporation 89EN08 14 . Subscription Time Options have been changed. Information regarding software ordering is updated. 7. URL Updated due to Delta project. Clarified in chapter Software download that independent need to have contact with an authorized Volvo dealer to be able to purchase software.

.................. 7 11 9 7........................ Standard times ................... Software download .................... System Requirements ................................ Support .......................... 10 9 V Vehicle communication ..................... 9 N New releases ................... Subscription packages .. 8 5..................................................................... VIDA Certification Agent ...................................................... Diagnostic read-out ....... 8 P Package combinations ............................ TIE ............................................................................................................................ Licenses .................................................................... Diagnostic Fault Tracing ............................ 9 7 7......................... Software order ............................................ 12 11 S Service information ................................. VIDA Admin .................................... Subscription Options . Password .... Users ...................... 7. Parts information ......... 8 9 12 11 Copyright © 1998-2012 Volvo Car Corporation 89EN08 15 ........................ 9 12 11 10 8...................... 8 4....... 8 8......................................... Subscription ................................... 8 Vehicle communication tools ................................ Credit card ............................................... Subscription time options ................................................................... U User ID .............................. 11 6................. Purchase software ............................................................... VIDA Basic Training ................................................................................................. 9 10 7............................................... 7 7........... Windows administrator ............ 7. VIDA ISS ............................................... D Diagnostic fault tracing ............... 9 8............. 11 5 11 7 10 12 12 Checklist ......................................... VIDA Support ................. 7................................................. Training ...................... Pricing .............................................VIDA SUBSCRIPTION INSTRUCTION 8 C INDEX T 13 13 Technical Information Shop (TIS) . Plug-ins ..... 8 10 11 10 6 10...................... Payment ...... I Internet connection .......................... 13 W Web-based training . VST .............. 5....................................... 7 10 L Languages ............ 6...... IsoView ........... VIDA All-in-one ................................. Diagnostic workflow .......................................... VIDA on Web ....................

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