eCornell Online Professional Development Programs

Certificate Program in

Healthcare Facilities Design:
Strategy & Innovation

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866-326-7635 +1-607-330-3200 www.ecornell.com/enterprise

You’ll also gain the basic knowledge needed to read a blueprint of a proposed facility design or re-design with skill and accuracy. and how to effectively use evidence-based research to transform and improve a healthcare environment. Identify areas for improvement and potential growth. provide critical feedback and/or leadership during the design process. Transformational Excellence: Change Leadership in Healthcare Strategic Planning for Healthcare Organizations Revising & Implementing Your Strategic Plan Planning & Designing a Healing Environment Basic Tools for Facility Planning Practice-Based Research • • • • • The Power of an Ivy League Credential Calling on research and recommendations from the Institute of Medicine’s paradigmshifting book Crossing the Quality Chasm: A New Health System for the 21st Century. powered by . gaining strength through stakeholders. including how to: • Use evidence-based research techniques to plan a successful strategic initiative. chiefs of staff. Will also be relevant to facility management staff and managers at all levels within a healthcare organization who may play a role. chief nursing officers. gathering data related to improvement strategies. planning to address changing needs. You’ll learn how to strategically plan for transformational change including: the identification of challenges. The curriculum focuses on strategic planning and facility design. But redesigning the healthcare delivery system requires changing the very structures and processes of the environment in which health professionals and organizations function. developing strategies specific to your organization’s core mission. administrators or other positions within healthcare leadership. vision and values. Hold a strategic retreat to gather data and buy-in from stakeholders and other players in the decision-making process. patient-centered service. Participants in this program will master several skills required of a successful healthcare leader. the tools and methods taught in this program will prepare healthcare professionals to address some of the leading problems plaguing the healthcare industry today that can be addressed through more effective facility design.Certificate Program in Healthcare Facilities Design: Strategy & Innovation This certificate program is comprised of 6 online courses: • Certificate Overview This 6-course online certificate program in facility design from Cornell University’s College of Human Ecology will give you the strategies and knowledge you need to implement transformational change within any healthcare organization. C-suite executives. provide top level. and simultaneously improve the bottom line. Use evidence-based planning and design to develop an overall strategic facility plan. and effectively executing your plan. Also applicable to medical personnel and staff who aspire to become directors and executives. Implement Strategy & Innovation The program is designed to help you better manage your healthcare organization. department directors and other significant stakeholders in a facility design or re-design/ renovation. making it more efficient. Be conversant in the planning and design process in order to ask informed questions and make effective decisions during building and renovation processes. Develop and execute strategic business goals. hospital boards. safe and patient-centered. Who Should Take This Certificate? • • • • • This program will benefit hospital and other healthcare facility administrators.

and is available to answer specific questions about the course content.com/enterprise . building courses around authentic case studies and scenarios. grades course projects.Transformational Excellence: Change Leadership in Healthcare SLN551 Benefits to the Learner After completing this course participants will be able to: • To be competitive. project leaders of key initiatives. This course—the first in the six-course certificate program “Healthcare Facilities Design: Strategy & Innovation”—outlines important problems facing the healthcare industry. department heads. and begin to develop a strategy for doing so. and chiefs of staff and service will find this course appropriate to their needs.com • www. citing them as reasons for enacting transformational change. Define transformational excellence and how it relates to a systems approach to change.S. Description Describe key areas in the U. Discuss the role of leadership in implementing change in healthcare organizations. The course is also appropriate for professionals with a background in business and management who are new to the healthcare setting. This course includes the following module: • »» »» »» Transforming the Organization The Need for Change The Goals of Change Transformational Change Total Learning Time Approximately 3 1/2 hours over a period of 2 weeks powered by 950 Danby Road • Suite 150 • Ithaca. Fabrizio. The course teaches healthcare leaders and managers how to gather data related to improvement strategies and then implement corrective actions designed to improve outcomes and service delivery. healthcare system in need of improvement. Identifying areas at risk and in need of improvement is the first step toward making healthcare organizations operate more efficiently and safely. • • Who Should Take This Course? • This course is intended for those currently working in a supervisory or managerial capacity in the healthcare industry. clinical directors. An eCornell instructor leads the online discussions. hospitals and healthcare organizations must transform the way they deliver services and manage change. as well as those who want to move from positions in general administration to positions in healthcare leadership and administration. Outline strategies for involving stakeholders in the change process and communication progress. A real-world course project challenges students to explore how and why such a transformation occurs by inviting them to identify and implement one transformational change in their own healthcare organization. Authoring Faculty Nick A. program directors. • Identify at least one change to work on in their own organization. PhD Course Format Sponsoring School Cornell University’s College of Human Ecology eCornell takes a problem-based approach to learning. NY 14850 866-326-7635 • +1-607-330-3200 sales@ecornell. All courses are delivered online and are self-paced.ecornell. Administrative directors. reduce risk and meet patients’ needs.

Fabrizio. High-level healthcare administrators. physician executives. it is often inadequate to the task of evaluating the overall health of the organization and making long-term plans for its survival. This course includes the following modules: • »» »» »» • »» »» »» »» Strategic Planning and Visioning Dynamics and Benefits of Strategic Planning Gauging Your Readiness Strategic Visioning Performing and Organizational Check-Up Assessing the Organization: Porter’s 5 Forces Assessing the Organization: The BCG Matrix Finding the Gaps Making a Diagnosis powered by 950 Danby Road • Suite 150 • Ithaca. and is available to answer specific questions about the course content. Description • Authoring Faculty Nick A. PhD Who Should Take This Course? Sponsoring School Cornell University’s College of Human Ecology This course is intended for those currently working in a managerial capacity in the healthcare industry as well as those who want to move from positions in general administration to positions in healthcare leadership and administration. vision and values. An eCornell instructor leads the online discussions. Collect and analyze data to inform their strategic planning process. Participant will also learn how to use a variety of tools and techniques to collect and analyze data and identify areas in need of improvement. and how to involve both internal and external stakeholders in the planning process. All courses are delivered online and are self-paced. building courses around authentic case studies and scenarios.ecornell. non-physician executives. Total Learning Time Approximately 6 hours over a period of 2 weeks Course Format eCornell takes a problem-based approach to learning. While this technique may work when making decisions about day-today operations. making a diagnosis or analysis. Healthcare organizations and the professionals who run them often approach the task of management much as a service provider approaches a patient: quickly identifying the symptoms or problems. and developing a treatment plan or solution.Strategic Planning for Healthcare Organizations SLN552 Benefits to the Learner After completing this course participants will be able to: • • Create a strategic vision for their organization. grades course projects. Participants learn how to gauge their organization’s readiness to undertake a strategic planning process. how to develop strategies specific to their organization’s core mission. and chief medical officers will find this course appropriate to their needs. NY 14850 866-326-7635 • +1-607-330-3200 sales@ecornell. Identify areas for improvement and potential growth.com • www. Effective strategic planning requires healthcare managers to shift their perspective from being part of a service organization to being part of a business.com/enterprise . This course—the second in the six-course certificate program “Healthcare Facilities Design: Strategy & Innovation”—introduces students to a strategic planning process tailored to the specific needs and concerns of healthcare organizations.

ecornell. and develop the skills to evaluate and refine them continuously based on changes to these environments. Fabrizio. Description • • Who Should Take This Course? Authoring Faculty Nick A. grades course projects. building courses around authentic case studies and scenarios. as well as those who want to move from positions in general administration to positions in healthcare leadership and administration. Learn how to gain the buy-in of important stakeholders and decision makers. Involve stakeholders in planning and implementing strategic plans. vision and operating plans. All courses are delivered online and are self-paced. Monitor progress and refine the strategic plan based on results. High-level healthcare administrators. to ensure their success. explore how the internal and external environments affect strategic plans. physician executives and chief medical officers will find this course appropriate to their needs. and is available to answer specific questions about the course content. who is responsible for implementing them. non-physician executives. measured and reported. NY 14850 866-326-7635 • +1-607-330-3200 sales@ecornell.Revising & Implementing Your Strategic Plan SLN553 Benefits to the Learner Learners who complete this course will be able to: • Develop goals and objectives related to a strategic initiative and an action to realize them. Other medical groups develop plans without articulating how their achievement will strengthen the organization. Many medical groups develop strategic plans that are never fully implemented or woven into the fabric of the organization’s mission. PhD This course is intended for those currently working in a supervisory or managerial capacity in the healthcare industry. This course—the third in the six-course certificate program “Healthcare Facilities Design: Strategy & Innovation”—outlines how to plan and conduct a strategic retreat designed to identify the goals critical to your organization’s growth and to construct and implement a plan for achieving them. or how progress will be monitored.com • www. An eCornell instructor leads the online discussions. This course includes the following modules: • Planning a Retreat »» »» • Identifying and Involving Stakeholders Planning to Plan Conducting a Retreat »» »» • »» »» »» At the Retreat Better Goals and Action Plans Monitoring and Refining Your Plan Establishing a Framework for Success Measuring and Communicating Progress Correcting Course powered by 950 Danby Road • Suite 150 • Ithaca.com/enterprise . Sponsoring School Cornell University’s College of Human Ecology Course Format Total Learning Time Approximately 6 hours over a period of 2 weeks eCornell takes a problem-based approach to learning.

This course contains the following modules: • »» »» »» • »» »» • »» »» The Role of Evidence in Planning & Design Types of Evidence Used in the Planning & Design Process The Strategic Facility Plan Evidence-Based Design The Evidence in Evidence-Based Design Specific Issues & Evidence-Based Design Interpreting the Evidence Implementing EBD What to Study: Generating Testable Hypothesis Recommending Design Solutions Total Learning Time Approximately 6 hours over a period of 2 weeks powered by 950 Danby Road • Suite 150 • Ithaca. Ask informed questions as a participant in these projects. NY 14850 866-326-7635 • +1-607-330-3200 sales@ecornell. architects and facilities planners. After this course you will be a more intelligent and discerning consumers of research evidence and related information. building courses around authentic case studies and scenarios. Case studies illustrate design approaches that lend themselves to patientcentered care and that lead to greater operational efficiency and effectiveness. All courses are delivered online and are self-paced. chiefs of medicine.ecornell. An eCornell instructor leads the online discussions. including hospital administrators. A course project provides students with the opportunity to apply what they’re learning to the creation of an outline of a facility plan for their own organization. leading the team to make better decisions. Nearly every major regional healthcare facility in the United States is in the midst of or planning a capital improvement project. • • • Recommend ways to use scarce resources available for renovation and design projects to the best advantage. Who Should Take This Course? This course is intended for those involved in the conceptual planning of capital improvement projects. and is available to answer specific questions about the course content. You’ll learn the key steps in the planning and design process with a focus on how the facility affects quality of care and the experience of patients and care-giving staff. grades course projects.Planning & Designing a Healing Environment SLN561 Description Benefits to the Learner After completing this course participants will be able to: • Apply some of the key evidence pertaining to major issues in healthcare today. PhD Course Format Sponsoring School Cornell University’s College of Human Ecology eCornell takes a problem-based approach to learning.com/enterprise . How can you be sure that such projects in your organization incorporate best practices and achieve their intended goals? The answer is to look at the evidence: what are the approaches that other healthcare facilities undertaking similar projects have used that have worked? This course—the fourth in the six-course certificate program “Healthcare Facilities Design: Strategy & Innovation”—explores the use of Evidence-Based Design (EBD) to guide the planning. and be more a productive participant in the planning and design process. Participate in planning and design projects effectively as an informed consumer. design and management of healthcare facilities and systems.com • www. chiefs of nursing. Authoring Faculty Franklin Becker.

and other clinical and non-clinical staff—while simultaneously fostering cost-effective operations. The process of designing a healthcare facility has a special mission: to have a positive impact on its many users—including patients. and recognizing key features of architectural and engineering drawings. and is available to answer specific questions about the course content. physicians. grades course projects. Description • • Develop early conceptual-level cost estimates and estimates on the amount of space that could potentially be built with a given budget. measuring dimensions and interpreting plans and blueprints. and can contribute to stronger. An informed group can help to ensure a more efficient working process with architects and engineers. families. Who Should Take This Course? This course will be beneficial to current or prospective hospital board members. This course—the fifth in the six-course certificate program “Healthcare Facilities Design: Strategy & Innovation”—introduces the must-know concepts and related terminology of healthcare facility planning. including working from a budget to estimate potential sizing of facilities. Make more informed recommendations and feedback regarding building and renovation projects. An eCornell instructor leads the online discussions. All courses are delivered online and are self-paced. At the conclusion of the course. visitors.Basic Tools for Facility Planning SLN562 Benefits to the Learner After completing this course participants will be able to: • Participate constructively in a facility planning project by being conversant in the basic planning and design process. physicians. you will be a more intelligent consumer of information and a more effective participant in the healthcare facility planning and design process. estimating costs. Use practical. nurses.com/enterprise . it is important to involve a variety of stakeholders. The course touches on those aspects of capital improvement projects that a manager or stakeholder might encounter in a healthcare setting. medical directors. NY 14850 866-326-7635 • +1-607-330-3200 sales@ecornell. • Course Format Authoring Faculty Brooke Hollis eCornell takes a problem-based approach to learning. building courses around authentic case studies and scenarios.com • www. nurse managers. hospital and healthcare executives. hands-on skills for reading symbols.ecornell. more broadly-based and more cost-effective decisions. and others healthcare mangers and leaders expecting to play crucial roles in a facility-planning project. This course includes the following modules: • The Facility Planning & Design Process and Estimating Facility Space »» »» • »» »» »» »» • • Overview of Planning/Design Process and Space Programming Introduction to Cost Estimation The Design Phase An Introduction to the Design Phase Design Drawings Construction Drawings The Drawing Package Keeping On Top of Trends and Issues Planning Issues & Approaches to Working with the Professional Team A Look at Innovations & Trends Sponsoring School Cornell University’s College of Human Ecology Total Learning Time Approximately 6 hours over a period of 2 weeks powered by • 950 Danby Road • Suite 150 • Ithaca. To achieve the best outcomes.

involved in the design of hospitals and healthcare facilities. Conduct relatively quick and inexpensive on-site research studies. engineers and others.). relatively rapid empirical research studies targeting a specific project. and is available to answer specific questions about the course content. chiefs of medicine. They will also be able to conduct targeted. It’s equally important to be able to measure the effect of the new facility according to specific metrics to ensure those results are being achieved. Formulate testable hypotheses that link design features to desirable outcomes and benefits. it’s critical to ensure that the design conforms to best practices and is likely to achieve the intended results. as well as to architects. This course includes the following modules: Total Learning Time Approximately 6 hours over a period of 2 weeks • »» Introduction to Practice-Based Research What is Practice-Based Research? Working with Organizations & Resources Designing the Practice-Based Research Project »» »» »» • »» »» Asking the Right Questions Research Design Data Collection Methods Analyzing. PhD This course is of benefit to hospital administrators and leaders (committee members. The final course in the six-course certificate program “Healthcare Facilities Design: Strategy & Innovation.com • www. It lays out a practical approach to conducting small-scale. building courses around authentic case studies and scenarios.Practice-Based Research SLN563 Benefits to the Learner After completing this course participants will be able to: • Identify specific design features—both in existing environments and those being proposed for a new project—for which there is a strong rationale for doing some short-term. project-based studies. When a healthcare organization is potentially committing millions of dollars to a capital improvement project. An eCornell instructor leads the online discussions. But reviewing the published Evidence-Based Design (EBD) literature for every issue or design decision may not be the best use of your time. The various stakeholders in the planning and design process must understand evidence-based design and how they can conduct practice-based research that complements the published EBD research literature and provides insights and evidence for their own specific project.ecornell. All courses are delivered online and are self-paced. Authoring Faculty Franklin Becker. etc. NY 14850 866-326-7635 • +1-607-330-3200 sales@ecornell. in contrast to relying exclusively on the published EBD research literature. This course is particularly relevant because most hospitals and healthcare facilities have a major design project underway. grades course projects. This course will give practitioners the tools they need to become more intelligent consumers of EBD research.com/enterprise . Course Format Sponsoring School Cornell University’s College of Human Ecology eCornell takes a problem-based approach to learning. or are about to begin one.” offers practical advice and guidance about how project participants can conduct their own research on a timeline and budget appropriate to a project schedule. projectspecific empirical research. directors of nursing. Interpreting & Disseminating the Research Data Analysis Interpreting & Disseminating the Research »» • powered by 950 Danby Road • Suite 150 • Ithaca. Description • • Who Should Take This Course? • Better understand and interpret published research findings.

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