Gwent Probation Area & Gwent Police

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Multi-Agency Public Protection Arrangements ANNUAL REPORT 2003 - 04

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Content Foreword 3- 4

Multi-Agency Public Protection Arrangements -A Brief History

5-6

MAPPA - Working Together in the Gwent Area

7-8

Roles and Responsibilities - What the Agencies do

9 - 10

How MAPPA Works in Gwent

11 - 12

Case Studies

13

Disclosing Confidential Information

14

Working with the Victims of Crime

15

Statistical Information and Commentary

16 - 17

Contacts

18

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Foreword Protecting the public from potentially dangerous violent and sexual offenders is a priority for us all. It is, therefore, a privilege for us both to have the opportunity to introduce the Multi-Agency Public Protection Arrangements (MAPPA) Annual Report 2003/04 for the Gwent Area, including Newport, Caerphilly, Blaenau Gwent, Torfaen and Monmouth.

Close working relationships have existed over a number of years between Police and Probation and other key agencies, for example, Health Authorities, Social Services and Housing Departments, Youth Offending Teams and the Prison Service. It is then seen as a highly positive development that MAPPA has been further strengthened (through the Criminal Justice Act 2003) to include the Prison Service, along with Police and Probation, as the Responsible Authority, and, for the first time, imposes a 'duty to co-operate' upon each of the following.

• • • • • • • •

Local Authority Social Services Primary Care Trusts, other NHS Trusts and Strategic Health Authorities Job Centres Youth Offending Teams Those Registered Social Landlords which provides or manages accommodation for MAPPA offenders Local Housing Authorities Local Education Authorities Electronic Monitoring Provider

To further ensure we all work together a Strategic Management Board has been put in place in Gwent to keep MAPPA under review, monitoring its effectiveness and making changes when seen necessary. Over the next months, two Lay

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Advisers will play an important part in the review and monitoring of the MAPPA and will be of significant benefit to the Responsible Authority in reflecting the views of ordinary members of the public in respect of sensitive public protection issues.

We are constantly working to improve our arrangements and to make sure the people of Gwent are kept safe. Public protection is of paramount importance to every agency involved in MAPPA. Gwent has an excellent history of multiagency work that will be further enhanced over the coming months and years. We recommend this report to you which we hope you find both interesting and informative.

------------------------------Jane Coates Chief Officer Gwent Probation Area

-----------------------------Mike Tonge Chief Constable Gwent Police

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Multi-Agency Public Protection Arrangements A Brief History
For many years Police, Probation and other organisations in the Gwent Area have had a strong commitment to work together. MAPPA was introduced in April 2001. Sections 67 and 68 of the Criminal Justice and Court Services Act (2000) imposed duties upon the Police and Probation Service - known as the Responsible Authority in each of the 42 Areas of England and Wales to establish MAPPA. The Legislation requires the Responsible Authority in each Area to establish arrangements to assess and manage the risks posed by sexual and violent offenders and to monitor those arrangements and make necessary changes. It also puts a duty on each Area to publish an Annual Report on the MAPPA. On 5th April 2004, further provisions come into force to strengthen MAPPA through the Criminal Justice Act (2003). The Prison Service is now part of the Responsible Authority with Police and Probation. The arrangements with other agencies, so important in contributing to minimising risk and reducing the likelihood of reoffending, has been improved by imposing a 'duty to co-operate' with the Responsible Authority. The following agencies now have a 'duty to co-operate' with the Responsible Authority MAPPA: • • • • • • Local Authority Housing, Education and Social Services Health Service bodies Job Centre Plus Youth Offending Teams Registered Social Landlords which accommodate MAPPA offenders Electronic Monitoring Providers

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The Criminal Justice Act (2003) also has provision for the appointment by the Home Secretary of two members of the public who will be known as Lay Advisers during the Summer and would hope to have Lay Advisers in place by late Autumn.

Other Legislative measures have also been introduced which will further strengthen the MAPPA, the most significant being the Sexual Offences Act (2003) and the measures to introduce new sentences for 'dangerous' offenders which will keep them in custody until they no longer pose a serious risk to the public.

In the last year, the Gwent Area has put in place a Strategic Management Board made up of Police, Probation and the Prison Service at a senior level within the organisation and other organisations who are essential to the positive working of MAPPA, for example, Health, Local Authority Housing, Education and Social Services, Victim Support and Youth Offending Teams. The Strategic Management Board (SMB) is Chaired by an Assistant Chief Officer from the Probation Service and looks to monitor, support and take forward the work of MAPPA. The two Lay Advisers will become members of the SMB when appointed.

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MAPPA - Working together in the Gwent Area
Multi-Agency Public Protection Arrangements have been in place in Gwent since the introduction of the Sex Offender Act 1997 when Police and Probation were required to make joint arrangements for the assessment and management of registered sex offenders. These arrangements have been substantially built upon over the years through local Protocols and Memorandum of Understanding and Legislation like the Criminal Justice Act (2003). It has though been the overriding desire by all agencies and organisations involved in this work to work together to protect the public that has been so essential in the development of MAPPA in Gwent. This has been evidenced by a strong commitment to the Strategic Management Board by organisations across the Gwent Area and the positive and productive manner agencies have come together under MAPPA to look at how best to protect the public. Whilst MAPPP looks only to deal with those 'critical few' cases that justify such interventions and resources, the Gwent Area has in place a first stage meeting known as a Multi-Agency Risk Assessment Group (MARAG). The MARAG works with key agencies to share information, assess risk and put together action plans to ensure productive inter-agency work reduces risk and puts in place whatever is required to stop offending. These cases would be seen as level 2 risk - that is to say where the active involvement of more than one agency is required, but neither the level of risk nor the complexity of managing the risk requires referral to MAPPP. The majority of cases are managed through what could be described as level 1 risk management which would most likely only be managed by one agency. This ensures that time, effort, expertise and resources are put into those cases, like the 'critical few' that require an intensive multi-agency approach to effectively protect the public. The Gwent Area has a keen awareness that whilst it is essential to put in place all necessary measures to protect the public, this must be balanced against human rights and civil liberties issues, therefore, Policy and Procedures for the management of potentially dangerous offenders /

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registered sex offenders have been drafted in accordance with the Human Rights Act 1998 and the principles underpinning it. It is recognised by all agencies in Gwent involved in MAPPA that managing risk, and through managing risk, protecting the public must be seen as dynamic and ongoing and will involve different interventions. The National Probation Service - Gwent Area - runs a specific and intensive accredited programme for working with sex offenders. It also has other programmes in place to look at reducing offending and is developing further programmes around alcohol, drug work and domestic violence. It uses recognised risk assessment tools and, working with for example the Prison Service, seeks to ensure any necessary conditions are put into offenders licences when leaving Prison and being supervised back in the community. This can include conditions to live where directed, not to approach named individuals and not to be involved in certain activities or employment. If offenders fail to keep to these conditions, they will, and are, recalled to Prison to serve the rest of their Prison sentence. The Police can look, where necessary, to achieve Sex Offender Orders to impose additional control over sex offenders. The Police will, if required, also ensure offenders are closely watched and monitored. Partners also work to minimise further offending and reduce risk. Tai Trothwy, a Housing Association, have a specialist team who provide help and support but also close monitoring of offenders. Their intensive work, which can involve daily visits to an offender, has proved to be highly effective in reducing further offending. There have been a number of significant local initiatives to improve MAPPA over the last 12 months. The most significant, perhaps, has been the joint appointment by Police and Probation of a MAPPA Registrar who has been better able to co-ordinate the work of MAPPA across Gwent. Joint interagency training has continued and there has been involvement in both Regional and National training events.

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Roles And Responsibilities - What The Agencies Do
Gwent Police, the National Probation Service - Gwent Area and most recently through the provision of the Criminal Justice Act (2003), the Prison Service, have lead responsibility as the Responsible Authority for managing Multi-Agency Public Protection Arrangements (MAPPA). Within the five Unitary Authorities of the Gwent Area - Newport, Torfaen, Caerphilly, Monmouthshire and Blaenau Gwent, Local Authority Social Services, Local Housing Authorities, Local Education Authorities and Youth Offending Teams have a 'duty to co-operate' with MAPPA, Health Service, Job Centres, Registered Social Landlords and Electronic Monitoring providers also have a 'duty to co-operate' and are seen as having key roles and responsibilities within MAPPA. What then do the different agencies do and in what ways might their work contribute to effective public protection? The National Probation Service Gwent Area is committed to working effectively, in partnership with a number of voluntary and statutory organisations, to provide appropriate services to address many of the root causes of offending, for example, drug and alcohol misuse, domestic violence, housing problems, training and employment and, in so doing, reduce both the risk of reoffending and the risk of harm to the people of Gwent. The Gwent Area has highly skilled staff who work directly with offenders through, for example, accredited groupwork programmes designed to improve thinking skills and help offenders make positive choices that do not include offending. Many offenders who are subject to MAPPA are supervised by the Gwent Area, the most serious offenders by a specialist Public Protection Team who work closely with the Police and other agencies to reduce risk, address issues and concerns and provide an enhanced level of supervision. The Gwent Area works with offenders who have been made subject to Community Orders, whilst they serve their prison sentences and whilst on post release licence. Protecting the public and reducing offending are the highest priorities. As one of the members of the Responsible Authority, the National Probation Service - Gwent Area takes a lead responsibility within MAPP and provides the Chair for the Strategic Management Board. Gwent Police enforce the law and provide intelligence on all offenders subject to MAPPA. The registration, joint review, monitoring and surveillance they provide contribute to ongoing risk assessment of sexual and potentially dangerous offenders. Their knowledge, expertise, dedication and skill are central to the success of MAPPA and the protection of the people of Gwent. Gwent Police, as members of the Responsible Authority, take a lead responsibility and are essential members of the Strategic Management Board. The Prison Service work productively with offenders serving their prison sentences and are actively involved in tackling offending behaviour through a variety of programmes and by addressing drug and alcohol problems, education needs and other issues that have contributed to the prisoners' offending. Information on, for example, attitudes towards victims, is achieved to inform release plans and assist in the management of risk when the prisoner is released. The Prison Service is now a member of the Responsible Authority and sit on the Strategic Management Board. The positive work undertaken by the Prison Service, their knowledge of offenders and their contribution to MAPPA play an important role in the protection of the public.

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Youth Offending Teams have a duty to co-operate with the Responsible Authority in the discharge of their work. The three Youth Offending Teams in Gwent (Newport, Blaenau Gwent / Caerphilly and Monmouthshire / Torfaen) contribute significantly to MAPPA by providing information and expertise in working with young people up to the age of 18. The Five Unitary Authorities within Gwent - Newport, Blaenau Gwent, Caerphilly, Monmouthshire and Torfaen play a highly significant role in MAPPA through the work undertaken through housing, social services and education departments who have a duty to co-operate with the Responsible Authority and through the information, advice and expertise they contribute in MAPPs and MARAGs. Information provided through Area Child Protection Committees (ACPCs) and Domestic Violence Fora are of enormous value in protecting vulnerable people within Gwent and contribute to the protection of the public. Community Safety Partnerships within each of the Unitary Authorities have a key role in communicating issues and concerns that assist MAPPA in undertaking and responding to those areas that may cause anxiety to local communities.

Registered Social Landlords provide and manage accommodation for MAPPA offenders and have a duty to cooperate with the Responsible Authority. They also provide specialist knowledge and advice within MAPPs and MARAGs and provide supported housing schemes for high risk / high need offenders. Tai Trothwy, a local housing association, provide a scheme that both supports and monitors offenders, often on a daily basis, to both ensure they can maintain their accommodation and at the same time address any offending issues with the Police and Probation Service.

The Health Service contributes, particularly in the area of mental health, with a wide range of professionals giving advice and support to the arrangements. Primary Care Trusts, other NHS Trusts and Strategic Health Authorities have a duty to cooperate with MAPPA. This can be well demonstrated when dealing with offenders with mental health problems. Consultant Forensic Psychiatrists provide assessments and take necessary action under the Mental Health Act. This may include detention in hospital when required. A wide variety of health professionals assist through information, advice, services and support through MAPPs and MARAGs and within the community.

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How MAPPA Works in Gwent
The joint Protocol between the Gwent Probation Area and Gwent Police Working in Partnership Policy and Procedures for the Management of Potentially Dangerous Offenders and Registered Sex Offenders set out the procedures for managing sexual and violent offenders. Detective Chief Inspectors (DCIs) of the three Gwent Police Divisions lead the Police local contribution to public protection with the support of the DCI Family Support Unit at Gwent Police Headquarters. Police Dangerousness Officers are obliged to visit regularly, frequency is determined by the risk level identified and varies from monthly to six monthly. Risk reviews, designed for use by Police Officers, are completed every four months. The Probation Service has a dedicated team of experienced Officers and a Divisional Manager in a Public Protection Unit who supervise sexual and violent offenders who are subject to MAPPA. Probation staff work with those under Community Orders made by the Courts or released on licence from prison. Nationally set standards for frequency of contact are routinely exceeded, particularly in the early stages of supervision. Research based treatment programmes are delivered to confront offending and are a useful method of understanding offending behaviour. Arrangements to reduce risks to the public from offenders on release are contained in release licences. Breach of licence conditions may result in a return to prison. Relevant agencies in Gwent recognise the critical importance of accurate information to underpin risk assessments of offenders in order to effectively protect the public. Risk assessment tools have been devised nationally and are in use by both Police and Probation. In addition the National Probation Service - Gwent Area has devised review forms for the assessment of violent and sexual offenders who are reviewed quarterly. The importance of reviewing levels of risk when any change in circumstances occurs is recognised by all involved. The Strategic Management Board plays a critical role in overseeing MAPPA throughout Gwent. It is made up of senior personnel from Police, Probation, Prison Service and other relevant bodies. The SMB will be further enhanced later this year when two Lay Advisors from the local community are appointed. Chart A show the process followed by all agencies involved in the MAPPA. Membership of the meeting is governed by the particular circumstances and often requires the input of health professionals and mental health workers. Accommodation providers are needed to ensure that suitable housing is found, that is not close to schools, or has children living on the premises for example. Social Services have statutory responsibility for children, families and vulnerable groups and contribute significantly. The aim of public protection meetings is to share all available information and make joint plans to manage the risks identified.

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GWENT MAPPA ARRANGEMENTS

Strategic Management Board manages and oversees the MAPPA arrangements through senior staff at a strategic level

Notification of sexual and violent offenders through Courts or Agency referral

Agency Risk Assessment by the Lead Agency

Risk Category Level One risk management by individual Agency requiring usual Agency resources

Risk Category Level Two risk management requiring the advice and support of other Agencies

Risk Category Level Three risk management requiring unusual levels of resourcing and/or likely to attract significant media interest or which raises wider issues of national interest

Agency Risk Management Procedures

MAPP - Multi Agency Risk Management Plan requiring the involvement of a wide range of Agency support level to manage the 'critical few' very dangerous cases. Registration as potentially dangerous offender, if appropriate.

Review by Case Manager referral to MARAG if risk levels change Multi Agency Risk Assessment Group - MARAG requiring the involvement of Multi Agency support to manage the risk presented by individual offenders Quarterly review or more frequently if required. Review cycle set at MAPP

Review cycle set at MARAG. Referral if risk levels change

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CASE STUDIES
Here are three case studies of work undertaken under the operation of MAPPA. (Note - names have been changed to ensure anonymity). Case Study 1 - Paul had convictions of violence against elderly women and was resentenced to a period of imprisonment when he failed to comply with a community order. He was registered as a Potentially Dangerous Offender. After his release from Prison, through multiagency working, it was quickly recognised that he was not reestablishing himself back in the community safely and his recall was arranged without further offending. Prior to his re-release, through MAPPA, a robust risk management plan was devised involving Police, Mental Health, Probation, Housing and the Accommodation and Risk Management Scheme run by Tai Trothwy. The plan involved daily contact by the agencies and brought about significant progress in addressing his substance misuse, improvement in his attitude to the use of violence and his engagement with Basic Skills to improve self-esteem and employment prospects. After a period in temporary housing he became stable enough to be allocated permanent housing through the local authority. At the end of his licence period there was neither reconvictions nor concerns over his behaviour in the community and agreement that he would continue to be monitored, voluntarily, through Health and Tai Trothwy. Case Study 2 - Lionel, a mobile ice cream vendor, reported for child sexual abuse offences and granted conditional bail by the Courts. Through MAPPA, decisions were sensitively managed which balanced his rights with those of the public to be protected. Through careful disclosures to his employer he was enabled to keep his job but not work in isolation with the public until he was sentenced. At sentence he received a period of imprisonment. Case Study 3 - Mark was a registered sex offender to another Police area. Following a further allegation of rape of a child the Courts granted him conditional bail to an address in Gwent. MAPPA was initiated locally and involved the agencies he was known to in the previous Area. The sharing of information raised serious concerns about the suitability of the bail address and led to the Housing Authority providing a more suitable one. Regrettably local residents discovered his identify and made threats to his safety so a further multi-agency meeting was quickly established. Again Housing was able to provide an alternative address where both Mark and the public could be protected until his Court hearing.

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Disclosing Confidential Information.
The purpose of disclosure is to reduce the risk presented by individuals by making known to clearly identified people the information needed to protect themselves and others. A request for disclosure is made from a MAPPP which considers this action necessary as part of a risk management action plan. The details of what is to be disclosed, to whom, the purpose of revealing the information, the safeguards to keeping revealed information confidential, and whether to tell the offender of the disclosure are all considered at a pre-disclosure meeting. A senior Police officer and the Probation Divisional Manager are guided by Home Office Circular 39/1997 as it refers to disclosure of information to third parties in making a recommendation to the Assistant Chief Constable. A decision is then made based on the information provided. As with many aspects of public protection arrangements the action must be proportional to the risks involved and those making the decision are careful that the overturning of the general rule of confidentiality is warranted in particular circumstances. Disclosure of information is only ever made in exceptional circumstances. In Gwent specific individuals have been given information through application of the above process but on no occasion has a community wide disclosure been made. Notification to the whole community is made in only very special circumstances as the benefits must be balanced against the risk of an offender going to ground and creating victims in another area due to a lack of supervision and monitoring. The following is an example of where the MAPPP has considered the disclosure of information necessary. Case Study - Luke is a registered sex offender with a conviction for indecent assault against children and a violent offence against a young adult woman. Excessive alcohol consumption and mental health concerns were factors in his offending. Multi-agency requirements that his offending be disclosed before starting a local college course led to him deciding to withdraw from the course. Luke was attending a sex offender programme but continued struggling to take full responsibility for his sexual and violent offending. Tutors and his supervising Probation Officer warned him about his increasing alcohol abuse and police reported deterioration in standards of cleanliness at his home. He began seeking treatment for re-occurring mental health problems but continued to drink alcohol which exacerbated his symptoms and undermined his treatment. With information from a variety of sources the supervising Probation Officer sought management advice and it was agreed that his risk had become too high to safely manage in the community. He was returned to Prison and negotiations are beginning to obtain a place on a sex offender programme before he is re-released back to the community.

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WORKING WITH THE VICTIMS OF CRIME
S69 of the Criminal Justice and Court Services Act 2000 requires the Probation Service to contact victims of crime where the offender has been sentenced to 12 months or more (for a sexual or violent offence). The Gwent Area has responded strongly to this opportunity to allow the views of victims to be heard. Specialist Probation staff deal sensitively with the issues arising from the experience of crime and give the opportunity for victims to be made aware of the progress of an offenders' sentence if they so wish. Contact is made early in the sentence and maintained throughout, particularly immediately prior to release. Information on release arrangements are restricted to the month, year and general area to which the offender is released. The right not to be involved is always respected. Victim Support is the National charity for people affected by crime. The Scheme is an independent organisation offering a free and confidential service, whether or not a crime has been reported. Trained staff and volunteers at local branches offer information and support to victims, witnesses, their family and friends. Local contact details are contained at the end of this report on the contacts page. The Victim Support national helpline number is 0845 30 30 900. A long history of co-operation with the Victim Support Scheme from Police and Probation in Gwent has assisted the development of joint work in the interests of victims of crime. The protection of victims is an integral part of MAPPA and their views inform risk management at many stages. Measures to protect victims are contained in risk management action plans and include a range of practical steps such as local alert notices for Police officers, security measures and advice on personal safety where needed. Licence conditions for released prisoners contain measures for the reduction of risk to victims and take into account victim's views. Victim Support Gwent is to be very much welcomed as important members of the Strategic Management Board. Their involvement will ensure that victims' concerns and issues form an essential part of all future MAPPA considerations.

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Statistical Information - A Commentary
MAPPA ANNUAL REPORT - 1st April 2003 - 31st March 2004 GWENT PROBATION AREA
Number of Offenders 1 (i) 1(ia) 1 (ii) Category 1 MAPPA Offenders : Registered Sex Offenders (RSO's) The number of RSO's living in your Area on 31st March 2004 The number of RSO's per 100,000 head of population The number of sex offenders having a registration requirement who were either cautioned or convicted for breaches of requirement between 1st April 2003 and 31st March 2004 The number of full Sex Offender Orders (a) applied for and (b) imposed by the Courts in your Area between 1st April 2003 and 31st March 2004. The number of Interim Sex Offender Orders (a) applied for and (b) imposed by the Courts in your Area between 1st April 2003 and 31st March 2004. Category 2 : Violent Offenders and Other Sexual Offenders The number of violent and other sex offenders [as defined by Section 68 (3), (4), (5) of the Criminal Justice and Court Services Act (2000)] living in your Area between 1st April 2003 and 31st March 2004. Category 3 : Other Offenders The number of other offenders as defined by Section 67 (2) (b) of the Criminal Justice and Court Services Act (2000) between 1st April 2003 and 31st March 2004. 319 57

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1(iii)

0

1(iv)

0

2 (v)

138

3 (vi)

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3 (vii) The number of Restraining Orders imposed on any MAPPA offenders by the Courts in your Area between 1st April 2003 and 31st March 2004 4 (viii) MAPP Cases Identify how many MAPPA offenders in each of the three categories (ie Registered Sex Offender's, Violent and Other Sex Offenders (V & O) and Other Offenders (OO) above have been classified as high risk. RSO's V&O's OO Total 'critical few' 4 (ix) Of the cases managed by the MAPP ie (viii) between 1st April 2003 and 31st March 2004 how many, whilst still in the MAPPP: Were returned to custody for breach of licence Were returned to custody for breach of restraining / Sex Offender Order Were charged with a serious sexual / violent offence

0

20 10 8 38

6 0 0

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The Gwent Area shows an increase from 278 to 319 of registered sex offenders (Category 1) this year, which is in line with National trends. This upward trend is expected to continue as new offenders will be added to the register but few will be removed at present. Whilst the statistics would appear to show a significant drop this year in the number of violent offenders and other sexual offenders (Category 2) living in the Area, from 292 to 138, the two figures are not comparable. Last year the figures included those arrested within the Area but serving a term of imprisonment; this year we have been asked to report only those actually living in the Area at some stage during the reporting period. The figure is not significantly different from areas of a similar size. Other offenders (Category 3) managed by MAPPA has increased from 12 to 21 and is probably explained by the fact that Category 1 and 2 offenders are clearly defined and staff quickly identified these and became aware of the benefits of MAPPA in their management. Through an increased awareness and confidence in the general MAPPA process staff from the various agencies have likely been more willing and able to identify other offenders for multi-agency discussion and management, thus increasing the protection of the public against the full range of potentially harmful offenders.

Overall the 'critical few' being managed at the highest level of MAPPA has reduced from 59 to 38. The numbers of registered sex offenders managed at this level has decreased from 48 to 20, the number of violent and other sex offenders is steady, from 10 to 9 and other offenders has increased from 2 to 8. With the Registered Sex Offender Group interventions, over time, will reduce their risk, thus taking them out of the 'critical few' managed by MAPPPs. Also, the number of agencies actively involved with the offender will reduce as Community Orders or Prison Licences expires (although registration remains with the Police) so reducing multi-agency management of the case. The increase of other offenders managed at this highest level of MAPPA reflects the overall increase of Category 3 offenders identified and the disproportionate number of them managed at this highest level is to be expected, given their definition. Other offenders are those the Responsible Authority judge as both capable (demonstrated by convictions) and likely to cause serious harm to the public (based on information sharing). They may be referred to this higher level because of circumstances that temporarily increase risk, such as alcohol consumption, drug use, loss of accommodation or stable relationships and once a management plan is implemented by the agencies they might again be suitable for management at a lower level.

No cases managed by MAPPP this year have been reconvicted and a number similar to last year have been returned to custody for not complying with licences. Also of note is that the number of registered sex offenders either cautioned or convicted for breach of requirements has reduced from 12 to 6. The public can, therefore, take confidence in the management of sex and 'critical few' offenders through MAPPA.

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Contacts
Gwent Probation Area Assistant Chief Officer jim.aherne@gwent.probation.gsx.gov.uk Address Probation Head Office Cwmbran House Mamhilad Park Estate Pontypool NP4 0XD Public Protection Unit East Gwent Probation Office Torfaen House Station Road Sebastapol Pontypool NP4 5ES Family Support Unit Heolddu Gwent Police Gwent Police Headquarters Croesyceiliog Cwmbran NP44 2XJ Tel: 01495 762462

Divisional Manager sue.james@gwent.probation.gsx.gov.uk

01495 755221

Detective Chief Inspector
(Awaiting the appointment of a Detective Chief Inspector)

01633 838111

Victim Support Local Offices Police Station Rockleigh Avenue Aberbargoed CF81 9BQ Tel: 01443 836002 Fax: 01443 834699 Police Station Church Street Bedwas Caerphilly CF83 8EB Tel: 029 2085 7310 Fax: 029 2085 7337 Divisional Police Headquarters Cardiff Road Newport NP9 2EH Tel/Fax: 01633 254091 Divisional Police Headquarters Glantorfaen Road Pontypool NP4 6YN Tel/Fax: 01495 763798

Witness Support Services Crown Court Faulkner Road Newport Co-ordinator: Sue Johns Pentonville Magistrates Court Newport Gwent Co-ordinator: Denise Manship Magistrates Court Regional Manager: Gary Griffiths Suite 6 Raglan House Llantarnam Park Cwmbran 18 Mountain Road,Caerphilly Co-ordinator: Gill Lewis Central Magistrates Court Tudor Road Cwmbran Co-ordinator: Denise Manship (also covers Chepstow and Abergavenny) Assistant Manager: Robert Symes Suite 6 Raglan House Llantarnam Park Cwmbran