UK Home Office: NPS%20Performance%20Report%2017

National Directorate
National Probation Service
Performance Report 17
and
Weighted Scorecard Q1 2005/06
August 2005
ROGER HILL
DIRECTOR OF PROBATION
1
Foreword
This report contains information on the performance of the National Probation Service in the first
quarter of 2005-06. It is always difficult to draw conclusions from a single quarter and history
shows that the Probation Service makes a slow start in terms of performance at the start of the
year but there are some encouraging signs here.
The NPS has begun 2005-06 where it finished 2004-05 on enforcement, exceeding the 90% target
each month. The results for London are particularly impressive. Having met the target for the first
time ever in May, it achieved 92% in June. This is a far cry from the 29% of two years ago.
Performance on programme completions continues to progress on trajectory as does performance

on ECP/unpaid work completions, whilst basic skills starts and awards have performed above
expectations. DTTO/DRR completions are at 84% of profile but this has been increasing month on
month at a rate which, if continued, should see the end of year target met.
I am impressed with the progress made on the supply of accurate and timely data on ethnicity
since monitoring began. The data is now, for the first time, of a robust enough quality to allow RDS
to publish the number of starts of community orders by ethnic group. There is, however, room for
improvement and its inclusion in the weighted scorecard should help drive that yet further.
Performance measure 2004/05 2005/06 Apr-Jun Percentage

point change
Enforcement within 10 days 87% 91% 4%

Compliance 66% 66% 0%
Compliance including orders
79% 80% 1%
allowed to continue
Offending Behaviour Programmes 15,595 (104%) 2,883 (96%) -8%
ECP / Unpaid work completions 38,473 (128%) 12,066 (97%) -31%
DTTO/DRR starts 10,322 (79%) 3,136 (78%) -1%
DTTO/DRR completions -- 840 (84%) --
Basic Skills Starts 34,199 (107%) 12,687 (176%) 69%
Basic Skills Awards 9,451 (118%) 4,219 (234%) 116%
Sickness 12.3 11.8 - 0.5 days
Court Report timeliness -- 95% --
Accurate and timely ethnicity data -- 94% --
It should be noted that in 2005/06 the targets for:
• DTTOs increased from 13,000 to 16,000 commencements

• Basic Skills starts increased from 32,000 to 40,000
• Basic Skills completions increased from 8,000 to 10,000
• Enhanced Community Punishment / unpaid work completions has increased from
30,000 to 50,000.
2
The weighted scorecard
The weighted scorecard presented at the end of this report covers the first quarter of 2005/06. The
variations since the last scorecard reflect the volatility of the single quarter data and the new
measures (court report timeliness and accurate, timely ethnicity data) that have been included for
the first time. The targets on PPO and high risk offenders have not been included this time due to
concerns over data quality which are being addressed to ensure their inclusion in the next quarter
update. Appointments arranged and kept will be introduced when the data is available (from
October) and sickness absence will be re-introduced (also from October).
The areas in the lower part of the table will know where their weaknesses lie and will be
encouraged by the fact that there is a lot of time left to turn things around. It is pleasing to see so
many of the areas that attended the recent “Making Performance Better” workshop at the opposite
end of the table.
There are 21 areas above zero on performance against target, compared with 18 at the same
stage last year. Furthermore, performance against target for the service as a whole is -190,
compared with -933 at the first quarter of 2004-05. I have made it clear to Martin Narey and
Ministers that at least 90% of areas will be above zero by the end of 2005-06. I intend, in fact that
all areas will be above zero and this commitment underpins my view that the performance of the
NPS is a partnership between the areas and the NPD working closely together.
This has been a good start but there is scope for improvement and we must increase the
momentum if we are to build on last year’s successes and achieve all our targets.
Roger Hill
Director of Probation
National Probation Service
3
Introduction
Enforcement
91% of relevant cases monitored between April and June 2005 were enforced within 10 days in
accordance with National Standards. The NPS achieved 92% in both May and June.
Compliance
Compliance measures those offenders who have been breached by the NPS and includes those
whose order has been allowed to continue by the court. During the first quarter of the year, eight
out of ten offenders were still in acceptable contact after six months’ supervision.
Offending Behaviour Programmes
2,883 programmes were completed between April and June 2005, 96% of the profiled (expected)
target.
Enhanced Community Punishment / Unpaid Work
12,066 completions have been achieved between April and June 2005, just 3% below the profiled
(expected) target. There were over 4,300 completions more than at the same stage in 2004-05.
Drug Treatment and Testing Orders / Drug Rehabilitation Requirements
3,136 DTTOs and DRRs commenced during the first quarter of 2005-06 meaning that 78% of the
profiled target was met. This is against a target that increased by 23% since last year’s. There
were approximately 750 (31%) more starts between April and June 2005 than the same period last
year.
There were 840 completions between April and June 2005, 84% of the profiled target.
Basic Skills
12,687 offenders commenced basic skills courses during the first quarter of 2005-06, 76% above
the profiled target and almost double the number of starts achieved in the first quarter of 2004-05.
4,219 basic skills awards were delivered in during the first quarter of 2005-06, 134% above the
profiled target and 2,900 (219%) more awards than the year before.
Sickness Absence
The average number of days lost due to sickness per employee in the first quarter of 2005-06 was
11.8 days, half a day less than the 2004-05 average.
Victims
93% of victims were contacted within the 8-week standard in 2004/05, exceeding the 85% target.
4
Court report timeliness
The proportion of court reports completed during the first quarter of 2005-06 within the timescale
set by the court was 98%.
Accurate and timely ethnicity data
96% of data on offenders starting community orders was accurate and timely with respect to
ethnicity, as was 92% of data on offenders starting supervision under licence.
Contact for enquiries
For enquiries about any issues relating to this report please contact Roger McGarva, Head of
Regions & Performance, Tel: 020 7217 8244; E-mail: Roger.McGarva2@homeoffice.gsi.gov.uk.
For enquiries about the data please contact Paris Mikkides, Head of Performance Standards &
Quality Assurance, Tel: 020 7217 8812; E-mail: Paris.Mikkides@homeoffice.gsi.gov.uk.
5
1. Enforcement and Compliance – April to June 2005
The Home Office Delivery plan target (and SDA target) is that the National Probation Service takes
enforcement action in accordance with the National Standard in 90% of cases where the offender
has breached his/her order. To fully meet the standard, three things must be achieved:
breach action taken on or before a second failure assessed as unacceptable (third failure in
licence cases)
the court contacted for a hearing date
all of this achieved within 10 days.
National Standards monitoring on enforcement uses a sample of cases commenced six months
previously, so the sample for the reporting period April to June 2005 will contain cases that
commenced between October and December 2004.
There has been a steady improvement in performance since April 2001.
Period Enforced within 10 days in accordance All cases enforced

with National Standards
2001/02 53% 69%
2002/03 64% 77%
2003/04 77% 87%
2004/05 87% 93%
2005/06 (Apr-Jun) 91% 96%
The overall performance on enforcement has improved considerably and the 90% target has been
exceeded consistently each month since the beginning of the year
The detailed data shows that:
• 83% of areas met or exceeded the 90% for breach action within 10 days.
• 9 areas were within 10% of the target.
• Only one area was more than 10% below the target.
Compliance over the period was 80% (based on the proportion of cases where there were no 2nd
(or 3rd for licences) unacceptable failures or where the order was breached but allowed to continue
by the court). The target was increased from 70% in 2004-05 to 85% this year. Eight areas met or
exceeded this new target whilst only four areas missed it by more than 10%.
6
Enforcement April - June 2005
Region Area name Proportion breached Proportion breached Compliance

within 10 days whether or not within
10 days
West Midlands Staffordshire 85% 91% 90%

Warwickshire 100% 100% 89%
West Mercia 97% 98% 84%
West Midlands 91% 97% 77%
Regional Sub Total 93% 97% 83%
North East County Durham 95% 100% 93%
Northumbria 95% 99% 85%
Teesside 100% 100% 75%
East Bedfordshire 97% 100% 71%
Cambridgeshire 98% 98% 81%
Essex 93% 96% 79%
Hertfordshire 70% 81% 78%
Norfolk 95% 97% 80%
Suffolk 81% 93% 80%
North West Cheshire 98% 100% 78%
Cumbria 100% 100% 86%
Greater Manchester 86% 94% 84%
Lancashire 94% 97% 81%
Merseyside 91% 95% 75%
East Midlands Derbyshire 96% 96% 81%
Leicestershire & Rutland 93% 97% 84%
Lincolnshire 93% 93% 74%
Northamptonshire 89% 94% 78%
Nottinghamshire 97% 99% 76%
Yorkshire & Humberside 96% 98% 83%
Humberside North Yorkshire 92% 100% 86%
South Yorkshire 91% 96% 77%
West Yorkshire 88% 93% 79%
South East Hampshire 86% 99% 86%
Kent 96% 96% 78%
Surrey 88% 100% 89%
Sussex 94% 98% 75%
Thames Valley 91% 91% 82%
South West Avon & Somerset 90% 99% 74%
Devon & Cornwall 94% 97% 81%
Dorset 100% 100% 81%
Gloucestershire 90% 95% 75%
Wiltshire 100% 100% 81%
London East 92% 93% 75%
London North 93% 97% 83%
London South 83% 92% 68%
London West 83% 90% 75%
London London Sub Total 87% 93% 75%
Wales Dyfed/Powys 100% 100% 84%
Gwent 94% 100% 79%
North Wales 97% 100% 82%
South Wales 91% 96% 77%
ENGLAND & WALES 91% 96% 80%
7
Enforcement by Month
England and Wales

April - June 2005
Month Breached Breached Compliance

within 10
days
Apr-05 90% 96% 80%
May-05 92% 96% 79%
Jun-05 92% 96% 81%
Total 91% 96% 80%
Enforcement, Percent Breached Within 10 Days
93%
92%
92%
91%
91%
90% Target
90% England and Wales
89%
Apr-05 May-05 Jun-05
London
London, April to December by Month
April - June 2005 100%
Breached Breached Compliance

95%
within 10
Month days
Apr-05 81% 91% 74% 90% Target
May-05 90% 93% 73%
Jun-05 92% 96% 78%
85%
Total 87% 93% 75%
Breached within 10 days
80% Breached
75%
70%
Apr-05 May-05 Jun-05
8
2. Accredited Programmes - April to June 2005
Accredited Programme Completions against Profiled target
Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06
Actual 916 1749 2883
Profile 777 1692 2999 4291 5423 6785 8048 9269 10803 11921 13222 15000
Percent 118% 103% 96%
Accredited Programme Completions, Cumulative, 2005/6

16000
14000
Actual
12000
Profile
10000
8000
6000
4000
2000
0
Year Target Completions % Achieved

2001/02 6,267 3,431 55%
2002/03 12,000 7,716 64%
2003/04 15,000 13,136 88%
2004/05 15,000 15,595 104%
2005/06 (Apr-Jun) 2,999 2,883 96%
The detailed data show that:
• 18 areas exceeded their profiled target, compared with 11 in the first quarter of 2004-05.
• All London quadrants exceeded their profile targets, making London the best performing
region.
The best performing areas were: The most serious under-achievers were:
• London North (243%) • Wiltshire (16%)

• Lincolnshire (218%) • Surrey (18%)
• London West (205%) • Suffolk (20%)
• Leicestershire & Rutland (176%) • County Durham (28%)
9
Accredited Programmes Completions April 2005 - June 2005
Profiled Referrals Orders / Actual Percent of Performance

completion Licences completions completion
Region Area name target made achieved target
West Staffordshire 46 127 34 29 63% Below
Midlands Warwickshire 29 60 28 21 72% Below
West Mercia 67 249 4 42 63% Below
West Midlands 240 327 31 235 98% Near miss
Regional Sub Total 382 763 97 327 86%
North East County Durham 50 90 44 14 28% Below
Northumbria 122 584 156 138 113% Above
Teesside 42 98 15 56 133% Above
East Bedfordshire 30 51 11 33 110% Above
Cambridgeshire 35 177 58 20 57% Below
Essex 84 343 73 96 114% Above
Hertfordshire 68 113 24 48 71% Below
Norfolk 24 88 27 41 171% Above
Suffolk 30 92 30 6 20% Below
North West Cheshire 65 327 73 85 131% Above
Cumbria 27 104 13 16 59% Below
Greater Manchester 206 595 154 251 122% Above
Lancashire 102 467 122 62 61% Below
Merseyside 114 531 188 97 85% Below
East Derbyshire 27 181 48 19 70% Below
Midlands Leicestershire & Rutland 54 341 117 95 176% Above
Lincolnshire 40 266 73 87 218% Above
Northamptonshire 12 117 37 19 158% Above
Nottinghamshire 81 60 2 65 80% Below
Yorkshire & Humberside 74 130 11 56 76% Below
Humberside North Yorkshire 34 230 50 24 71% Below
South Yorkshire 115 332 107 83 72% Below
West Yorkshire 185 883 183 185 100% Above
South East Hampshire 78 283 76 62 79% Below
Kent 41 249 51 34 83% Below
Surrey 34 74 23 6 18% Below
Sussex 39 169 35 27 69% Below
Thames Valley 98 391 69 41 42% Below
South West Avon & Somerset 73 298 84 96 132% Above
Devon/Cornwall 56 290 65 34 61% Below
Dorset 38 105 37 47 124% Above
Gloucestershire 20 117 23 27 135% Above
Wiltshire 19 74 21 3 16% Below
London London North 51 463 115 124 243% Above
London West 62 363 83 127 205% Above
London East 57 324 69 81 142% Above
London South 113 628 111 132 117% Above
Wales Dyfed/Powys 25 58 10 14 56% Below
Gwent 55 214 61 25 45% Below
North Wales 38 159 44 30 79% Below
South Wales 99 309 10 50 51% Below
ENGLAND & WALES 2999 11531 2700 2883 96%
10
3. Enhanced Community Punishment (ECP) / Unpaid Work, April to June 2005
Last year’s target of 30,000 completions was exceeded by 28%. This year, against the more
challenging target of 50,000 competitions, the NPS has begun well, achieving 97% of the profiled
completions for the first quarter.
Year Target Completions Percent of target

2004/05 30,000 38,473 128%
2005/06 (Apr-Jun) 12,500 12,066 97%
Furthermore, the area breakdown shows:
• 20 areas exceeded their profiled target

• 10 areas were more within 10% of their target
• 15 areas were more than 10% below target
• Suffolk (244%) • Hertfordshire (58%)

• Cumbria (144%) • Gloucestershire (61%)
• Leicestershire & Rutland (143%) • Northumbria (63%)
• Derbyshire (141%) • Lancashire (63%)
• Avon & Somerset (63%)
11
ECP / Unpaid Work Completions April 2005 - June 2005
Region Area name Profiled ECP /Unpaid Target Performance

Target Work Achieved
Completions
West Staffordshire 238 268 113% Above
Midlands Warwickshire 93 89 96% Near miss
West Mercia 226 178 79% Below
West Midlands 836 694 83% Below
Regional Sub-Total 1393 1229 88%
North County Durham 172 117 68% Below
East Northumbria 428 270 63% Below
Teesside 199 196 98% Near miss
East Bedfordshire 121 78 64% Below
Cambridgeshire 139 193 138% Above
Essex 293 343 117% Above
Hertfordshire 161 93 58% Below
Norfolk 166 201 121% Above
Suffolk 124 302 244% Above
North Cheshire 213 221 104% Above
West Cumbria 115 165 144% Above
Greater Manchester 773 756 98% Near miss
Lancashire 378 238 63% Below
Merseyside 468 381 81% Below
East Derbyshire 217 307 141% Above
Midlands Leicestershire & Rutland 218 312 143% Above
Lincolnshire 131 128 97% Near miss
Northamptonshire 132 129 97% Near miss
Nottinghamshire 286 294 103% Above
Yorkshire & Humberside 247 215 87% Below
Humberside North Yorkshire 136 181 133% Above
South Yorkshire 384 275 72% Below
West Yorkshire 611 578 95% Near miss
South Hampshire 352 490 139% Above
East Kent 321 345 107% Above
Surrey 131 158 121% Above
Sussex 263 272 103% Above
Thames Valley 344 359 104% Above
South Avon & Somerset 298 189 63% Below
West Devon/Cornwall 308 272 88% Below
Dorset 120 112 93% Near miss
Gloucestershire 103 63 61% Below
Wiltshire 113 106 94% Near miss
London London North 438 478 109% Above
London West 384 365 95% Near miss
London East 444 466 105% Above
London South 588 430 73% Below
London Sub Total 1855 1739 94%
Wales Dyfed/Powys 108 82 76% Below
Gwent 165 149 90% Near miss
North Wales 155 171 110% Above
South Wales 357 357 100% Above
England & Wales Total 12500 12066 97%
12
4. DTTOs /DRRs – April to June 2005
This is the first time there has been a target on actual numbers of completions of DTTO/DRRs. In
previous years the target was on commencements with a completion rate target introduced last
year. The table below shows the profile towards a 4,000 completions target for the year.
DTTO/DRR Completions against Profiled Target
Actual 259 542 840
Profile 329 667 999 1332 1668 1998 2334 2669 2999 3332 3665 4000
Percent 79% 81% 84%
DTTO/DRR, Completions Cumulative, 2005/6

4500
4000
3500 Actual
Profile
3000
2500
2000
1500
1000
500
0
Year Target Completions Percent of target

2004/05 999 840 74%
The area breakdown shows that:
• 16 areas exceeded their profiled target.

• A further seven were within 10% of meeting the profiled target
• Leaving just under half the areas, below target
• Cumbria (220%) • London East (23%)

• Bedfordshire (160%) • Gloucestershire (29%)
• County Durham (156%) • London North (33%)
• South Wales (145%) • Nottinghamshire (36%)
13
DTTO/DRR Commencements against Profiled Target
Actual 994 1977 3136
Profile 1333 2667 4000 5333 6667 8000 9333 10667 12000 13333 14667 16000
Percent 75% 74% 78%
DTTO/DRR, Commencements Cumulative, 2005/6

18000
16000
14000 Actual
Profile
12000
10000
8000
6000
4000
2000
0
Whilst the DTTO/DRR target for 2005-06 relates to completions, it is important that areas do all
they can to maximise commencements. The NPD will be monitoring commencements closely and
will include a commencements measure in the weighted scorecard from October if performance
fails to get above 80% against the profiled target.
Year Target Commencements Percent of target

2001/02 6,000 4,842 81%
2002/03 6,000 6,140 102%
2003/04 9,000 8,519 95%
2004/05 13,000 10,322 79%
2005/06 (Apr-Jun) 4,000 3,136 78%
• Seven areas exceeded their profiled target.

• A further five were within 10% of meeting the target
• Leaving the vast majority, 33 areas, below target
• Wiltshire (114%) • Suffolk (20%)

• Nottinghamshire (112%) • Cheshire (40%)
• Dyfed-Powys (110%) • Hampshire (40%)
• Thames Valley (110%) • County Durham (45%)
14
DTTO/DRR Completions April 2005 - June 2005
Region Area name Profiled Starts Target Performance

target Achieved
West Midlands Staffordshire 18 16 89% Below

Warwickshire 7 8 114% Above
West Midlands 64 62 97% Near miss
Regional Sub Total 108 98 91%
North East County Durham 9 14 156% Above
Northumbria 28 37 132% Above
Teesside 14 12 86% Below
East Bedfordshire 10 16 160% Above
Cambridgeshire 7 7 100% Above
Essex 20 11 55% Below
Hertfordshire 12 12 100% Above
Norfolk 11 10 91% Near miss
Suffolk 8 6 75% Below
North West Cheshire 12 15 125% Above
Cumbria 5 11 220% Above
Greater Manchester 71 55 77% Below
Lancashire 34 29 85% Below
Merseyside 38 45 118% Above
East Midlands Derbyshire 16 13 81% Below
Leicestershire & Rutland 22 21 95% Near miss
Lincolnshire 10 7 70% Below
Northamptonshire 13 14 108% Above
Nottinghamshire 22 8 36% Below
Yorkshire & Humberside 25 18 72% Below
Humberside North Yorkshire 12 9 75% Below
West Yorkshire 59 42 71% Below
South East Hampshire 18 17 94% Near miss
Kent 22 12 55% Below
Surrey 9 7 78% Below
Sussex 24 25 104% Above
Thames Valley 33 32 97% Near miss
South West Avon & Somerset 24 27 113% Above
Devon/Cornwall 16 22 138% Above
Dorset 11 10 91% Near miss
Wiltshire 7 7 100% Above
London London North 49 16 33% Below
London West 40 24 60% Below
London East 39 9 23% Below
London South 44 41 93% Near miss
Wales Dyfed/Powys 10 5 50% Below
Gwent 16 17 106% Above
North Wales 10 6 60% Below
South Wales 22 32 145% Above
ENGLAND & WALES 999 840 84%
15
DTTO/DRR Commencements April 2005 - June 2005
Region Area name Profiled Starts Target Performance

target Achieved
West Midlands Staffordshire 76 46 60% Below

Warwickshire 30 22 74% Below
West Midlands 268 187 70% Below
North East County Durham 55 25 45% Below
Northumbria 137 82 60% Below
Teesside 64 65 102% Above
East Bedfordshire 39 38 98% Near miss
Cambridgeshire 45 33 74% Below
Essex 94 58 62% Below
Hertfordshire 52 35 68% Below
Norfolk 53 26 49% Below
Suffolk 40 8 20% Below
North West Cheshire 68 27 40% Below
Cumbria 37 17 46% Below
Greater Manchester 247 220 89% Below
Lancashire 121 120 99% Near miss
Merseyside 150 126 84% Below
East Midlands Derbyshire 70 52 75% Below
Leicestershire & Rutland 70 48 69% Below
Lincolnshire 42 36 86% Below
Northamptonshire 42 40 94% Near miss
Nottinghamshire 91 102 112% Above
Yorkshire & Humberside 79 83 105% Above
Humberside North Yorkshire 44 40 92% Near miss
West Yorkshire 196 159 81% Below
South East Hampshire 113 45 40% Below
Kent 103 78 76% Below
Surrey 42 37 88% Below
Sussex 84 50 59% Below
Thames Valley 110 121 110% Above
South West Avon & Somerset 96 67 70% Below
Devon/Cornwall 99 68 69% Below
Dorset 38 32 83% Below
Wiltshire 36 41 114% Above
London London North 153 118 77% Below
London West 126 130 103% Above
London East 147 132 90% Near miss
London South 168 139 83% Below
Wales Dyfed/Powys 35 38 110% Above
Gwent 53 36 68% Below
North Wales 50 38 77% Below
South Wales 114 90 79% Below
ENGLAND & WALES 4000 3136 78%
16
5. Basic Skills - April to June 2005
Basic Skills Starts
Actual 4069 8380 12687
Profile 2400 4800 7200 9598 11600 14402 18000 21600 25600 30000 34800 40000
Percent 170% 175% 176%
Basic Skills Starts, Cumulative, 2005/6

45000
40000
35000 Actual
Profile
30000
25000
20000
15000
10000
5000
0
Performance continues to exceed the profiled target each month
Year Target Commencements Percent of target

2002/03 6,000 5,983 100%
2003/04 16,000 14,971 94%
2004/05 32,000 34,199 107
2005/06 (Apr-Jun) 7,200 12,687 176
• 40 areas exceeded their target.

• A further three area were within 10% of their profiled target.
• Just 2 areas were more than 10% below their profiled target.
• North Yorkshire (568%) • Dyfed Powys (49%)

• South Wales (299%) • Suffolk (58%)
• Lancashire (259%)
• Gloucestershire (253%)
• Sussex (253%)
17
Basic Skills Awards
Actual 1415 2667 4219
Profile 600 1200 1800 2400 2900 3700 4600 5500 6400 7400 8599 10000
Percent 236% 222% 234%
Basic Skills Awards, Cumulative, 2005/6

12000
10000
Actual
Profile
8000
6000
4000
2000
0
Performance exceeded the profiled target every month since the beginning of the year, reaching
234% of the profiled target by the end of the first quarter.
Year Target Awards Percent of target

2002/03 1,000 848 85%
2003/04 4,000 2,815 70%
2004/05 8,000 9,451 118%
2005/06 (Apr-Jun) 1,800 4,219 234%
The area breakdown highlights just how good the first quarter results have been:
• 40 areas exceeded their target

• One area was within 10% of the its profiled target
• Leaving just 4 areas more than 10% below their profiled target.
• Suffolk (528%) • Cambridgeshire (25%)

• Avon & Somerset (418%) • Dyfed Powys (71%)
• Leicestershire and Rutland (391%) • Hampshire (85%)
• Northamptonshire (367%) • Northumbria (87%)
• Kent (351%)
• County Durham (350%)
• London West (350%)
18
Basic Skills, April 2005 - June 2005
Region Area Profiled Starts % Profiled Performance Profiled Awards % Profiled Performanc
Starts Target against Awards Target e against
Target Achieved starts Target Achieved awards
West Staffordshire 137 248 181% Above 34 76 222% Above

Midlands Warwickshire 54 97 181% Above 13 13 97% Near miss
West Mercia 130 129 99% Near miss 33 63 193% Above
West Midlands 482 835 173% Above 120 400 332% Above
Regional Sub Total 803 1309 163% 201 552 275%
North East County Durham 99 146 147% Above 25 87 350% Above
Northumbria 247 325 132% Above 62 54 87% Below
Teesside 115 200 174% Above 29 74 259% Above
East Bedfordshire 70 141 202% Above 17 28 161% Above
Cambridgeshire 80 102 127% Above 20 5 25% Below
Essex 169 156 92% Near miss 42 74 175% Above
Hertfordshire 93 100 108% Above 23 80 345% Above
Norfolk 96 92 96% Near miss 24 45 188% Above
Suffolk 71 58 81% Below 18 94 528% Above
North West Cheshire 123 194 158% Above 31 52 170% Above
Cumbria 66 103 156% Above 17 55 332% Above
Greater Manchester 445 857 192% Above 111 319 286% Above
Lancashire 217 563 259% Above 54 173 318% Above
Merseyside 270 431 160% Above 67 125 186% Above
East Derbyshire 125 313 250% Above 31 50 160% Above
Midlands Leicestershire & Rutland 126 221 176% Above 31 123 391% Above
Lincolnshire 75 100 132% Above 19 50 265% Above
Northamptonshire 76 114 149% Above 19 70 367% Above
Nottinghamshire 164 288 175% Above 41 74 180% Above
Yorkshire & Humberside 142 243 171% Above 36 123 346% Above
Humberside North Yorkshire 78 445 568% Above 20 47 240% Above
South Yorkshire 221 326 147% Above 55 90 163% Above
West Yorkshire 352 702 199% Above 88 129 147% Above
South East Hampshire 203 212 105% Above 51 43 85% Below
Kent 185 199 108% Above 46 162 351% Above
Surrey 75 95 126% Above 19 20 106% Above
Sussex 152 383 253% Above 38 66 174% Above
Thames Valley 198 324 163% Above 50 140 282% Above
South West Avon & Somerset 172 414 241% Above 43 180 418% Above
Devon/Cornwall 177 425 240% Above 44 134 303% Above
Dorset 69 112 162% Above 17 49 284% Above
Gloucestershire 59 150 253% Above 15 24 163% Above
Wiltshire 65 144 222% Above 16 21 130% Above
London London North 269 299 111% Above 67 87 130% Above
London West 222 390 176% Above 56 196 350% Above
London East 260 596 229% Above 65 198 305% Above
London South 317 475 150% Above 79 123 156% Above
London Sub Total 1068 1760 165% 267 604 226%
Wales Dyfed/Powys 62 45 72% Below 16 11 71% Below
Gwent 95 170 179% Above 24 38 160% Above
North Wales 89 110 123% Above 22 29 130% Above
South Wales 206 615 299% Above 51 125 243% Above
ENGLAND & WALES 7200 12687 176% 1800 4219 234%
19
6. Race and Ethnic Monitoring
Home Secretary’s Race Equality Targets – Monitoring at March 2003
At the end of December 2000, 9.8% of probation staff were from minority ethnic backgrounds (see
regional breakdown below) compared with a target of 8.4% set for 2009. Probation Statistics
published for the year ending March 2003 (the latest available) show that overall the representation
of minority ethnic groups in NPS staff for England and Wales, was 11.3% against 9% in the Labour
Force Survey 2001 (LFS).
All of the regional targets have already been met across the NPS with some significant
improvements since 2000. Some additional achievements have been made:
• The first minority ethnic chief officer was appointed in 2001.
• There are 6 minority ethnic board chairs. (None of the previous 54 committee chairs was.)
• There are presently 84 minority ethnic board members (there were only a handful previously on
probation committees).
• There are particularly encouraging trends in specific probation areas. Bedfordshire, Greater
Manchester, Leicestershire & Rutland, London, Merseyside, Nottinghamshire, South Yorkshire,
Warwickshire, West Midlands & West Yorkshire all indicate that over 10% of their staff are from
minority ethnic groups. As these are local areas with significant clusters of people from
minority ethnic communities, it reflects a Service that is increasingly representative of the
communities it seeks to serve.
• ACO/Area Manager grades have seen a small rise from 13 at the end of 2001 to 15 at the end
of March 2003. A scheme to provide for development needs such as mentoring and coaching
is being implemented to identify and develop talented minority ethnic staff.
• 9.2% of senior probation officers (middle managers) are from minority ethnic groups. This has
increased from 8.6% in 2001 and exceeds the March 2009 target of 6.5%.
• Overall the March 2003 figures show the proportion of minority ethnic main grade probation
officers at 12.1%.
• Each of the 42 probation boards published a Race Equality Scheme by 31st May 2002. The
Actions Plans within each of these Schemes will help to ensure that the NPS, as an
organisation, fulfils its duties under the Race Relations (Amendment) Act 2000 and promotes
race equality and equality of opportunity for all staff.
• Implementation of race and ethnic monitoring according to the Census 2001 16+1
categorisation.
• More focussed approaches to work with racially motivated offenders are being developed.
Interventions are being tailored to minority ethnic offenders and community safety work with
minority ethnic groups is being reviewed.
The table below shows performance against regional targets as at December 2000 and March
2003 along with the 2009 targets.
20
Region Target set 2000 2003 Above/Below
Achieved Achieved Target
West Midlands 11.6 13.3 18.0 Above
North East 1.4 1.7 4.0 Above
East 4.9 4.9 6.1 Above
North West 5.4 6.1 8.4 Above
East Midlands 7.2 8.6 10.2 Above
Yorks & Humber 5.1 8.4 9.7 Above
South East 3.6 4 5.0 Above
South West 2.6 3.3 3.6 Above
London 26.5 30.2 26.6 Above
Wales 1.7 2.3 3.9 Above
England & Wales 8.4 9.8 11.3 Above
Missing Data
The 16+1 census classification of race and ethnicity became mandatory in April 2003. In
Performance Report 13, we published data from RDS (from Areas’ quarterly listings, formerly Form
20 returns) showing the proportion of new orders and licences made between January and April
2004 that did not have a correctly entered race and ethnic classification. We have updated and
published that information in subsequent Performance Reports.
Performance has improved consistently with each quarter and is now of a sufficient robustness to
allow RDS to publish the number of starts of community orders by ethnicity for the first time. It is
hoped that its inclusion in the weighted scorecard will drive performance, particularly on licences
still further.
21
Persons commencing supervision by the Probation Service, January to March 2005
Area All court orders Licences

Total Ethnic % with Refusals % Total Ethnic % with Refusals %
starts code missing refusals starts code missing refusals
missing code missing code
Staffordshire 716 19 2.7 0 0.0 170 5 2.9 0 0.0
Warwickshire 309 17 5.5 0 0.0 64 4 6.3 0 0.0
West Mercia 739 22 3.0 0 0.0 320 19 5.9 2 0.6
West Midlands 2,172 217 10.0 4 0.2 1,315 185 14.1 3 0.2
Durham 497 0 0.0 0 0.0 97 1 1.0 0 0.0

Northumbria 1,152 10 0.9 2 0.2 248 1 0.4 1 0.4
Teesside 748 2 0.3 0 0.0 166 0 0.0 0 0.0
Bedfordshire 346 27 7.8 1 0.3 109 27 24.8 1 0.9

Cambridgeshire 548 18 3.3 0 0.0 129 13 10.1 0 0.0
Essex 922 9 1.0 2 0.2 209 4 1.9 3 1.4
Hertfordshire 528 69 13.1 7 1.3 124 23 18.5 2 1.6
Norfolk 458 14 3.1 1 0.2 93 13 14.0 0 0.0
Suffolk 378 3 0.8 2 0.5 77 1 1.3 0 0.0
Cheshire 615 12 2.0 1 0.2 169 2 1.2 0 0.0

Cumbria 391 9 2.3 1 0.3 140 2 1.4 1 0.7
Lancashire 1,218 35 2.9 2 0.2 320 9 2.8 1 0.3
Greater Manchester 2,931 120 4.1 16 0.5 1,084 60 5.5 21 1.9
Merseyside 1,325 39 2.9 1 0.1 301 28 9.3 0 0.0
Derbyshire 728 18 2.5 1 0.1 187 12 6.4 0 0.0

Leicestershire 761 24 3.2 4 0.5 218 15 6.9 0 0.0
Lincolnshire 335 0 0.0 0 0.0 87 9 10.3 1 1.1
Northamptonshire 379 2 0.5 1 0.3 152 7 4.6 0 0.0
Nottinghamshire 995 19 1.9 8 0.8 257 10 3.9 4 1.6
Humberside 753 15 2.0 1 0.1 228 10 4.4 0 0.0

North Yorkshire 561 15 2.7 1 0.2 99 5 5.1 1 1.0
South Yorkshire 1,222 11 0.9 0 0.0 400 10 2.5 1 0.3
West Yorkshire 2,190 28 1.3 7 0.3 570 29 5.1 8 1.4
Hampshire 1,267 50 3.9 7 0.6 252 21 8.3 0 0.0

Kent 868 0 0.0 7 0.8 266 0 0.0 22 8.3
Surrey 432 16 3.7 0 0.0 81 6 7.4 0 0.0
Sussex 809 42 5.2 5 0.6 185 54 29.2 3 1.6
Thames Valley 1,037 48 4.6 5 0.5 211 15 7.1 0 0.0
Avon & Somerset 679 22 3.2 4 0.6 175 14 8.0 0 0.0

Devon & Cornwall 692 20 2.9 0 0.0 189 12 6.3 0 0.0
Dorset 291 2 0.7 1 0.3 85 3 3.5 0 0.0
Gloucestershire 286 5 1.7 0 0.0 63 6 9.5 0 0.0
Wiltshire 257 1 0.4 0 0.0 47 0 0.0 0 0.0
Inner London 872 171 19.6 1 0.1 365 71 19.5 5 1.4

Outer London 2,728 254 9.3 33 1.2 755 84 11.1 61 8.1
Dyfed-Powys 289 6 2.1 0 0.0 50 0 0.0 0 0.0

Gwent 470 17 3.6 0 0.0 105 7 6.7 0 0.0
North Wales 407 17 4.2 0 0.0 121 6 5.0 0 0.0
South Wales 1,102 27 2.5 5 0.5 358 20 5.6 1 0.3
Total 36,403 1472 4.0 131 0.4 10,641 823 7.7 142 1.3
Total excl. London 32,803 1047 3.2 97 0.3 9,521 668 7.0 76 0.8
22
7. Sickness Absence - April to June 2005
From 1st July 2001, local areas were required to monitor sickness absence using a standard
format and provide quarterly monitoring returns to the NPD. Reporting was increased to monthly
in July 2002.
The target for 2002/03 was 10 days or fewer sickness absences per employee. This was reduced
to an average of 9 days per employee for 2003/04 and has remained at 9 days since.
Many areas already have good systems for monitoring and managing absence and such good
practice is being shared across the national HR network.
This includes:
• A ‘Case Management’ approach to tackling long term absence.

• Monthly statistical feedback to line managers.
• Return to work interviews.
• Probation Board reports.
• Automatic referral to occupational health.
• Healthy Roadshows.
• Stress counselling/health care services.
• Constant chasing.
In the first quarter of 2005-06, performance has improved by half a day from the 2004-05 average
of 12.3 days to 11.8 days per employee.
Twelve areas are currently achieving the target by having fewer than nine days sickness or fewer
per employee per year, with a further three areas are achieving the old target by having fewer than
10 days.
• North Yorkshire (4.4) • Greater Manchester (21.2)

• South Yorkshire (7.5) • Bedfordshire (16.7)
• Gloucestershire (7.7) • London North (16.6)
• Leicestershire & Rutland (7.8) • Northamptonshire (16.1)
• Humberside (8.1) • Gwent (14.9)
Details of area and regional performance are shown on the next page.
23
Sickness Absence, April 2005 - June 2005
Region Area Short Long DDA - Total Total Ave Ave Ave Average Performance
term term related days staff days days days days (target = 9
sickness sickness sickness lost years Short Long DDA - absence days)
term term related
West Staffordshire 803 581 47 1431 99 8.1 5.9 0.5 14.4 Above
Midlands Warwickshire 191 329 0 520 49 3.9 6.7 0.0 10.6 Above
West Mercia 525 673 21 1219 93 5.7 7.2 0.2 13.1 Above
West Midlands 2163 1922 0 4085 324 6.7 5.9 0.0 12.6 Above
Regional Sub Total 3682 3505 68 7255 565 6.5 6.2 0.1 12.9
North East County Durham 435 447 65 947 74 5.9 6.0 0.9 12.8 Above
Northumbria 970 526 0 1496 162 6.0 3.3 0.0 9.2 Near miss
Teesside 392 421 169 982 79 4.9 5.3 2.1 12.4 Above
East Bedfordshire 449 519 3 971 58 7.7 8.9 0.0 16.7 Above
Cambridgeshire 359 66 65 491 55 6.6 1.2 1.2 9.0 Below
Essex 695 688 0 1383 114 6.1 6.1 0.0 12.2 Above
Hertfordshire 468 172 69 709 70 6.7 2.5 1.0 10.2 Above
Norfolk 540 382 68 990 68 8.0 5.7 1.0 14.7 Above
Suffolk 341 89 8 438 53 6.5 1.7 0.2 8.3 Below
North West Cheshire 809 684 0 1492 131 6.2 5.2 0.0 11.4 Above
Cumbria 309 163 10 482 42 7.3 3.9 0.2 11.4 Above
Greater Manchester 1603 3154 108 4865 230 7.0 13.7 0.5 21.2 Above
Lancashire 984 1056 105 2145 149 6.6 7.1 0.7 14.4 Above
Merseyside 641 821 214 1675 194 3.3 4.2 1.1 8.6 Below
East Derbyshire 464 328 6 798 91 5.1 3.6 0.1 8.8 Below
Midlands Leicestershire & Rutland 734 257 0 992 127 5.8 2.0 0.0 7.8 Below
Lincolnshire 435 292 87 813 57 7.7 5.2 1.5 14.4 Above
Northamptonshire 376 521 0 897 56 6.7 9.4 0.0 16.1 Above
Nottinghamshire 392 649 52 1093 124 3.2 5.3 0.4 8.8 Below
Yorkshire & Humberside 714 190 0 903 111 6.4 1.7 0.0 8.1 Below
Humberside North Yorkshire 243 22 0 265 60 4.1 0.4 0.0 4.4 Below
South Yorkshire 625 640 26 1291 173 3.6 3.7 0.2 7.5 Below
West Yorkshire 1238 1214 31 2482 261 4.7 4.6 0.1 9.5 Near miss
South East Hampshire 949 652 0 1601 135 7.0 4.8 0.0 11.8 Above
Kent 429 829 0 1258 117 3.7 7.1 0.0 10.8 Above
Surrey 305 227 6 537 63 4.8 3.6 0.1 8.5 Below
Sussex 474 637 0 1110 94 5.1 6.8 0.0 11.8 Above
Thames Valley 1013 731 0 1744 153 6.6 4.8 0.0 11.4 Above
South West Avon & Somerset 876 321 0 1197 145 6.0 2.2 0.0 8.2 Below
Devon & Cornwall 386 684 0 1070 113 3.4 6.0 0.0 9.4 Near miss
Dorset 300 470 0 770 53 5.7 8.9 0.0 14.6 Above
Gloucestershire 133 184 0 317 41 3.2 4.5 0.0 7.7 Below
Wiltshire 252 172 0 424 36 7.0 4.8 0.0 11.8 Above
London London East 575 580 0 1155 83 6.9 6.9 0.0 13.8 Above
London North 607 775 0 1382 83 7.3 9.3 0.0 16.6 Above
London South 659 734 2 1394 100 6.6 7.4 0.0 14.0 Above
London West 635 832 65 1532 113 5.6 7.3 0.6 13.5 Above
London Central 1180 2149 3 3332 250 4.7 8.6 0.0 13.4 Above
London London Sub Total 3655 5070 70 8795 629 5.8 8.1 0.1 14.0
Wales Dyfed-Powys 269 125 0 394 37 7.3 3.4 0.0 10.7 Above
Gwent 375 539 0 914 61 6.1 8.8 0.0 14.9 Above
North Wales 198 317 132 646 61 3.2 5.2 2.1 10.5 Above
South Wales 872 1172 22 2066 145 6.0 8.1 0.2 14.2 Above
ENGLAND & WALES 28378 28934 1383 58696 4986 5.7 5.8 0.3 11.8
24
8. Victim Contact – April 2004 to March 2005
The NPS Business Plan makes it clear that the National Probation Service delivers services to
victims as well as offenders. The National Standard for victim contact work is that probation areas
should offer face-to-face contact between the victim (or family) and a member of the probation
service (or agent) within 8 weeks of the offender being sentenced. The NPS target is to make
initial contact within that timescale in 85% of all eligible cases. This was exceeded in 2003/04 and
performance continued to improve in the first three quarters of 2004/05 with 93% of victims
contacted in accordance with the national standard.
Period covered Number of Number of Percentage of

named victims victims victims
contacted within contacted
8 weeks
April 2001 to 15,041 9,523 63%
March 2002
April 2002 to 15,904 12,949 81%
March 2003
April 2003 to 15,647 14,276 91%
March 2004
April 2004 to 15,539 14,504 93%
March 2005
Further analysis of the figures shows that:
• 40 areas met or exceeded the 85% target

• One area fell short by just 2%
• Only one area fell short of the target by more than 10%
These areas hit 100%: Areas failing to achieve the target:
• Cumbria • Gloucestershire (72%)

• Leicestershire & Rutland • Hampshire (83%)
• South Yorkshire
• Dyfed-Powys
25
Victim Contact
All Cases, April 2004 - March 2005
Region Area Number of No. contacted Target Performance

named within 8 weeks achieved
victims
West Midlands Staffordshire 597 580 97% On or Above
Warwickshire 214 209 98% On or Above
West Mercia 360 326 91% On or Above
West Midlands 1330 1228 92% On or Above
West Midlands Total 2501 2343 94%
North East Northumbria 443 432 98% On or Above
Teesside 236 203 86% On or Above
County Durham 94 86 91% On or Above
North East Total 773 721 98%
East Bedfordshire 249 224 90% On or Above
Cambridgeshire 160 156 98% On or Above
Essex 213 206 97% On or Above
Hertfordshire 167 143 86% On or Above
Norfolk 160 142 89% On or Above
Suffolk 126 122 97% On or Above
East Total 1075 993 88%
North West Cheshire 332 314 95% On or Above
Cumbria 100 100 100% On or Above
Lancashire 509 451 89% On or Above
Merseyside 498 479 96% On or Above
Greater Manchester 1064 1018 96% On or Above
North West Total 2503 2362 92%
East Midlands Derbyshire 393 364 93% On or Above
Leicestershire & Rutland 318 318 100% On or Above
Lincolnshire 135 128 95% On or Above
Northamptonshire 212 207 98% On or Above
Nottinghamshire 437 424 97% On or Above
East Midlands Total 1495 1441 97%
Yorkshire & Humberside 350 324 93% On or Above
Humberside North Yorkshire 159 139 87% On or Above
South Yorkshire 508 508 100% On or Above
West Yorkshire 926 893 96% On or Above
Yorkshire & Humberside Total 1943 1864 93%
South East Hampshire 404 337 83% Near miss
Kent 308 289 94% On or Above
Surrey 104 101 97% On or Above
Sussex 337 330 98% On or Above
Thames Valley 380 357 94% On or Above
South East Total 1533 1414 89%
South West Avon & Somerset 369 335 91% On or Above
Dorset 101 99 98% On or Above
Wiltshire 121 120 99% On or Above
Devon/Cornwall 379 362 96% On or Above
South West Total 1042 968 95%
London Total 1873 1609 86% On or Above
Wales Gwent 157 156 99% On or Above
North Wales 158 151 96% On or Above
South Wales 466 462 99% On or Above
Dyfed/Powys 20 20 100% On or Above
Wales Total 801 789 99%
England & Wales Total 15539 14504 93%
26
9. Court Report Timeliness in Magistrates' Courts April to June 2005
The aim is to improve the timeliness of the NPS reports to the magistrates' courts. National
Standards 2005 specify that the report should be provided in accordance with the timescale set
down by the commissioning court.
The figures presented overleaf show the proportion of reports that were completed to the deadline
set by the court and include fast and standard delivery reports to magistrates’ courts. This is the
first time this approach has been used, so comparison with other years is not possible.
Based on the new method of measurement, the NPS completed 98% of court reports within the
deadline set by the court. The area breakdown shows all areas exceeding the 90% target.
The table below shows performance against the previous 15-day standard for completing Pre-
Sentence Reports (PSRs). Performance peaked in 2001-02 when this was a cash performance-
linked measure and fell sharply in 2003-04. Performance for 2004/05 improved to 73%.
1996-97 55%
1997-98 58%
1998-99 63%
1999-00 68%
2000-01 75%
2001-02 79%
2002-03 78%
2003-04 65%
2004-05 73%
Year No. provided in No. provided within % meeting

response to 15 working days of standard
request request
2002/03 119,875 93,322 78%
2003/04 110,712 72,141 65%
2004/05 107,172 78,754 73%
27
Timeliness of Court Reports to Magistrates Court
April 2005 to June 2005
Probation Area Total provided Number Performance

provided on against 15 day
time standard
Avon & Somerset 275 273 99%
Bedfordshire 317 314 99%
Cambridgeshire 449 445 99%
Cheshire 344 344 100%
County Durham 301 298 99%
Cumbria 229 222 97%
Derbyshire 454 453 100%
Devon/Cornwall 373 362 97%
Dorset 207 198 96%
Dyfed/Powys 189 188 99%
Essex 491 490 100%
Gloucestershire 188 186 99%
Greater Manchester 885 836 94%
Gwent 243 239 98%
Hampshire 760 748 98%
Hertfordshire 268 258 96%
Humberside 401 395 99%
Kent 352 344 98%
Lancashire 658 650 99%
Leicestershire & Rutland 336 335 100%
Lincolnshire 239 239 100%
London 1366 1319 97%
Merseyside 394 391 99%
Norfolk 206 200 97%
North Wales 266 264 99%
North Yorkshire 287 287 100%
Northamptonshire 249 243 98%
Northumbria 788 787 100%
Nottinghamshire 702 699 100%
South Wales 814 799 98%
South Yorkshire 722 720 100%
Staffordshire 433 430 99%
Suffolk 237 235 99%
Surrey 168 164 98%
Sussex 641 631 98%
Teesside 414 413 100%
Thames Valley 208 200 96%
Warwickshire 184 181 98%
West Mercia 526 519 99%
West Midlands 3253 3194 98%
West Yorkshire 1499 1489 99%
Wiltshire 202 200 99%
England & Wales 21518 21182 98%
28
10. Weighted Scorecard Q1, 2005-06
The Weighted Scorecard covering April to June 2005 is shown below.
The table provides comparisons between the latest position and that in the previous scorecard. It
shows areas that have:
Moved the most places up: Moved the most places down:
• Cumbria • Sussex
• Essex • Dyfed-Powys
• Norfolk • Cambridgeshire
• Devon & Cornwall • Bedfordshire
• North Wales • West Yorkshire
29
Weighted Scorecard Q1, 2005/06
Area name Performance Performance Overall Position Position Difference

against against Performance now last time
Target Average
Leicestershire & Rutland 37 37 74 1 1 0
Cumbria 43 30 73 2 39 37
Cheshire 40 30 70 3 17 14
Dorset 28 39 67 4 3 -1
Teesside 27 34 60 5 7 2
Norfolk 21 24 44 6 33 27
Northamptonshire 17 23 40 7 9 2
Essex 17 19 36 8 36 28
North Yorkshire 18 19 36 9 13 4
County Durham 15 18 33 10 16 6
Warwickshire 16 10 27 11 14 3
North Wales 8 18 26 12 31 19
Derbyshire 17 6 23 13 12 -1
Northumbria 8 14 22 14 18 4
Greater Manchester 5 13 19 15 6 -9
Staffordshire 15 2 17 16 22 6
Wiltshire 6 8 14 17 21 4
Kent 6 6 12 18 28 10
Humberside 2 8 10 19 2 -17
Lincolnshire 0 9 8 20 8 -12
Devon & Cornwall 6 2 8 21 42 21
South Wales 1 5 6 22 25 3
West Yorkshire -3 3 0 23 5 -18
Thames Valley -6 0 -6 24 20 -4
Gwent -6 0 -6 25 30 5
Avon & Somerset -8 1 -7 26 40 14
London North -17 3 -13 27 38 11
Merseyside -5 -10 -14 28 26 -2
Nottinghamshire -10 -5 -15 29 32 3
Hampshire -6 -10 -16 30 34 4
Lancashire -15 -6 -21 31 15 -16
West Mercia -9 -13 -22 32 37 5
Surrey -12 -12 -23 33 23 -10
Suffolk -17 -17 -34 34 24 -10
West Midlands -18 -21 -39 35 45 10
South Yorkshire -24 -25 -49 36 35 -1
Sussex -23 -27 -50 37 4 -33
London East -35 -17 -52 38 41 3
Bedfordshire -25 -35 -60 39 19 -20
London West -40 -23 -63 40 44 4
Cambridgeshire -39 -32 -71 41 10 -31
Gloucestershire -39 -42 -80 42 27 -15
London South -51 -35 -86 43 43 0
Dyfed/Powys -63 -66 -129 44 11 -33
Hertfordshire -74 -87 -161 45 29 -16
Grand Total -190 -102 -293
30
Leicestershire & Rutland
100 Cumbria
Cheshire
Dorset
Teesside
Norfolk
BAND 1 Northamptonshire
Essex
50 North Yorkshire
County Durham
Warwickshire
North Wales
BAND 2 Derbyshire
Northumbria
Greater Manchester
0 Staffordshire
Wiltshire
Kent
Humberside
BAND 3 Lincolnshire
Devon & Cornwall
South Wales
-50 West Yorkshire
Thames Valley
Gwent
Avon & Somerset
BAND 4 London North
Merseyside
Nottinghamshire
-100 Hampshire
Lancashire
West Mercia
Surrey
Suffolk
BAND 5
West Midlands
South Yorkshire
-150 Sussex
London East
Bedfordshire
London West
Cambridgeshire
Gloucestershire
London South
-200 Dyfed/Powys
Hertfordshire
31

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National Directorate

National Probation Service

Weighted Scorecard Q1 2005/06

Performance on programme completions continues to progress on trajectory as does performance

Performance measure 2004/05 2005/06 Apr-Jun Percentage

Enforcement within 10 days 87% 91% 4%

ECP / Unpaid work completions 38,473 (128%) 12,066 (97%) -31%

DTTO/DRR starts 10,322 (79%) 3,136 (78%) -1%

DTTO/DRR completions -- 840 (84%) --

Basic Skills Starts 34,199 (107%) 12,687 (176%) 69%

Basic Skills Awards 9,451 (118%) 4,219 (234%) 116%

Sickness 12.3 11.8 - 0.5 days

Court Report timeliness -- 95% --

Accurate and timely ethnicity data -- 94% --

It should be noted that in 2005/06 the targets for:

• DTTOs increased from 13,000 to 16,000 commencements

Offending Behaviour Programmes

Enhanced Community Punishment / Unpaid Work

Drug Treatment and Testing Orders / Drug Rehabilitation Requirements

Accurate and timely ethnicity data

Contact for enquiries

There has been a steady improvement in performance since April 2001.

Period Enforced within 10 days in accordance All cases enforced

The detailed data shows that:

Region Area name Proportion breached Proportion breached Compliance

West Midlands Staffordshire 85% 91% 90%

England and Wales

Month Breached Breached Compliance

Enforcement, Percent Breached Within 10 Days

90% England and Wales

Breached Breached Compliance

Accredited Programme Completions against Profiled target

Accredited Programme Completions, Cumulative, 2005/6

Year Target Completions % Achieved

The detailed data show that:

• London North (243%) • Wiltshire (16%)

Profiled Referrals Orders / Actual Percent of Performance

Year Target Completions Percent of target

Furthermore, the area breakdown shows:

• 20 areas exceeded their profiled target

• Suffolk (244%) • Hertfordshire (58%)

Region Area name Profiled ECP /Unpaid Target Performance

DTTO/DRR Completions against Profiled Target

DTTO/DRR, Completions Cumulative, 2005/6

Year Target Completions Percent of target

The area breakdown shows that:

• 16 areas exceeded their profiled target.

• Cumbria (220%) • London East (23%)

DTTO/DRR, Commencements Cumulative, 2005/6

Year Target Commencements Percent of target

The area breakdown shows that:

• Seven areas exceeded their profiled target.

• Wiltshire (114%) • Suffolk (20%)

Region Area name Profiled Starts Target Performance

West Midlands Staffordshire 18 16 89% Below

Region Area name Profiled Starts Target Performance

West Midlands Staffordshire 76 46 60% Below

Basic Skills Starts

Basic Skills Starts, Cumulative, 2005/6

Performance continues to exceed the profiled target each month

Year Target Commencements Percent of target

The area breakdown shows that:

• 40 areas exceeded their target.

• North Yorkshire (568%) • Dyfed Powys (49%)

Basic Skills Awards, Cumulative, 2005/6

Year Target Awards Percent of target

• 40 areas exceeded their target