National Directorate

National Probation Service

Performance Report 18

and

Weighted Scorecard Q2 2005/06

November 2005

ROGER HILL
DIRECTOR OF PROBATION
1
Foreword

This report contains information on the performance of the National Probation Service in the first
half of 2005-06. I am very pleased and impressed to see that the high performance levels reported
at the end of the first quarter have been improved upon in every one of the key business areas.

Enforcement has improved to 92% with London now also exceeding the target. Performance on
accredited programmes is now ahead of target; ECP/unpaid work completions are almost on target
(against a substantially increased target); basic skills awards, despite the impact of OLASS
continue to be delivered at almost twice the level expected; and the target for the provision of
accurate and timely ethnicity data has been exceeded for the first time.

In the key indicators that are below target there are encouraging signs of improvement that lead
me to believe that the targets are achievable: compliance is now at 81%, just 4% short of the
target and DTTO/DRR completions are now at 87% of profile with a record number of completions
in September.

The table below shows not only how much we are improving but also how much more we are
delivering now than at any time in our history.

Performance measure 2004/05 2005/06 Apr-Sep Percentage

point change

Enforcement within 10 days 87% 92% +5%

Compliance 66% 69% +3%
Compliance including orders
79% 81% +2%
allowed to continue
Offending Behaviour Programmes 15,595 (104%) 7,255 (107%) +3%

ECP / Unpaid work completions 38,473 (128%) 24,540 (98%) -30%

DTTO/DRR starts 10,322 (79%) 6,362 (80%) +1%

DTTO/DRR completions -- 1,735 (87%) --

Basic Skills Starts 34,199 (107%) 23,208 (161%) +54%

Basic Skills Awards 9,451 (118%) 7,930 (194%) 76%

Sickness 12.3 11.8 - 0.5 days

Court Report timeliness -- 98% --

Accurate and timely ethnicity data -- 96% --

It should be noted that in 2005/06 the targets for:

• DTTOs increased from 13,000 to 16,000 commencements

• Basic Skills starts increased from 32,000 to 40,000
• Basic Skills completions increased from 8,000 to 10,000
• Enhanced Community Punishment / unpaid work completions has increased from
30,000 to 50,000.

2
The weighted scorecard

The weighted scorecard presented at the end of this report covers the first half of 2005/06.
There are, once again some large variations but there isn’t the same level of volatility
experienced in the last quarter. In order to make sense of the information in light of the
new measures that have been included for the first time, a short explanation is given
where any area has moved more than 10 places in either direction since the first quarter.
Please note that the data on PPO and high risk offenders that has been collected for
August and September has been included in this scorecard. Additionally, data on
appointments arranged and kept, and sickness absence information will be included in the
next scorecard. It should be noted that some areas’ rankings have been affected by
depressed figures on basic skills as a result of the impact of OLASS in those areas. This
is true of some of the areas in the North West, South West, particularly Wiltshire, and
North East, particularly Northumbria.

There are 24 areas above zero on performance against target, three more than at the last
quarter. I will reiterate my commitment to Ministers and the Chief Executive of NOMS that
at least 90% of areas will be above zero by the end of 2005-06 and my expectation that all
areas will be above zero.

The results for the first half of the year are good – better than at the same stage in any of
the previous years since the NPS was created. I expect them to get better still.

Roger Hill
Director of Probation
National Probation Service

3
Introduction

Enforcement

92% of relevant cases monitored between April and September 2005 were enforced within 10 days
in accordance with National Standards. The NPS achieved the highest ever enforcement figure for
a single month of 93% in July.

Compliance

Compliance measures those cases where there was no second unacceptable failure to comply
(third for licences) and includes orders that have been allowed to continue by the court following
breach action. At 81%, performance continues to edge towards the 85% target but progress has
been slow. The need to find a fair and meaningful measure of compliance is high on the NPD
agenda and compliance measurement for next year in terms of target definition is under review.

Offending Behaviour Programmes

The number of completions of programmes between April and September 2005 is 7% above the
profiled (expected) target. The 7,255 completions achieved so far represent an increase over the
same period last year of 6%.

Enhanced Community Punishment / Unpaid Work

24,540 completions have been achieved between April and September 2005, just 2% below the
profiled target. There were 6,779 more completions than at the same stage in 2004-05, an
increase of 38%.

Drug Treatment and Testing Orders / Drug Rehabilitation Requirements

6,362 DTTOs and DRRs commenced between April and September 2005 meaning that 80% of the
profiled target was met. This is against a target that increased by 23% since last year’s. There
were approximately 1,500 (31%) more starts during April and September 2005 than during the
same period last year.

There were 1,735 completions of DTTOs and DRRs between April and September 2005, 87% of
the profiled target. However, there were a record 325 completions in September alone which
leaves an average of 377 per month until the end of the year for the target to be met.

Basic Skills

23,208 offenders commenced basic skills courses during the first half of 2005-06, 61% above the
profiled target. There were over 9,000 more starts than at the same stage last year, an increase of
64%.

7,930 basic skills awards were delivered in during the first half of 2005-06, 76% above the profiled
target and 4,544 more awards than during the first half of 2004-05, an increase of 134%.

4
Sickness Absence

There was no improvement in the average number of days lost due to sickness per employee in
the first half of 2005-06 from the first quarter but at 11.8 days it represents half a day less than the
2004-05 average.

Victims

Performance on victims remained at the level achieved last year when 93% of victims were
contacted within the 8-week standard. This exceeds the 85% target.

Risk of harm cases

The target is to complete 90% of risk of harm assessments, risk management plans and OASys
sentence plans on high risk offenders within five working days of the commencement of the order
or release into the community. This is a new performance target for the probation service and
areas have required clarification and time in order to provide the data. This is the first time in
2005/06 when all 42 Probation Areas have submitted data, and where the achievement of the
three criteria have been required in order to satisfy the target. We now have robust data to report
on from August 2005 and this shows performance in England and Wales at 68%.

Prolific and other Priority Offenders (PPOs)

The target is to complete 90% of risk of harm assessments and OASys sentence plans on Prolific
and other Priority Offenders within five working days of commencement of the order or release into
the community. There were similar issues with those of the high risk target but again we now have
reliable data from August 2005. Performance nationally is 66% but there is evidence of
improvement between August and September.

Court report timeliness

The proportion of court reports completed during the first quarter of 2005-06 within the timescale
set by the court was 98%. At the time of publication, the 2nd quarter data was not available due to
late and poor quality returns from some areas. This information is derived from the monthly court
reports extracts made to RDS. In future areas which do not send their data on time or whose data
fails the validation checks will score zero on this target in the weighted scorecard.

Accurate and timely ethnicity data

97% of data on offenders starting community orders was accurate and timely with respect to
ethnicity, as was 95% of data on offenders starting supervision under licence, giving an average of
96% which means that the target was exceeded for the first time.

Contact for enquiries

For enquiries about any issues relating to this report please contact Roger McGarva, Head of
Regions & Performance, Tel: 020 7217 8244; E-mail: Roger.McGarva2@homeoffice.gsi.gov.uk.

For enquiries about the data please contact Paris Mikkides, Head of Performance Standards &
Quality Assurance, Tel: 020 7217 8812; E-mail: Paris.Mikkides@homeoffice.gsi.gov.uk.

5
1. Enforcement and Compliance – April to September 2005

NPS Performance target 6 is that the National Probation Service takes enforcement action in
accordance with the National Standard in 90% of cases where the offender has breached his/her
order. To fully meet the standard, three things must be achieved:

ƒ breach action taken on or before a second failure assessed as unacceptable (third failure in
licence cases)
ƒ the court contacted for a hearing date
ƒ all of this achieved within 10 days.

National Standards monitoring on enforcement uses a sample of cases commenced six months
previously, so the sample for the reporting period April to September 2005 will contain cases that
commenced between October 2004 and March 2005.

There has been a steady improvement in performance since April 2001.

Period Enforced within 10 days in accordance All cases enforced

with National Standards
2001/02 53% 69%
2002/03 64% 77%
2003/04 77% 87%
2004/05 87% 93%
2005/06 (Apr-Sep) 92% 96%

The overall performance on enforcement has improved considerably and the 90% target has been
exceeded consistently each month since the beginning of the year

The detailed data shows that:

• 38 areas met or exceeded the 90% for breach action within 10 days.
• 6 areas were within 10% of the target.
• Only one area was more than 10% below the target.

Compliance over the period was 81% (based on the proportion of cases where there were no 2nd
(or 3rd for licences) unacceptable failures or where the order was breached but allowed to continue
by the court). The target was increased from 70% in 2004-05 to 85% this year. Twelve areas met
or exceeded this new target whilst only one areas missed it by more than 10%.

6
 Enforcement April - September 2005

Region Area name Proportion breached Proportion breached Compliance

within 10 days whether or not within
10 days

West Midlands Staffordshire 94% 96% 89%

Warwickshire 100% 100% 90%
West Mercia 96% 97% 85%
West Midlands 90% 95% 79%
Regional Sub Total 93% 96% 84%
North East County Durham 94% 96% 90%
Northumbria 94% 97% 84%
Teesside 97% 99% 77%
Regional Sub Total 95% 98% 83%
East Bedfordshire 95% 97% 78%
Cambridgeshire 92% 96% 85%
Essex 93% 97% 80%
Hertfordshire 75% 83% 79%
Norfolk 90% 97% 77%
Suffolk 85% 96% 83%
Regional Sub Total 89% 94% 80%
North West Cheshire 97% 98% 78%
Cumbria 95% 98% 88%
Greater Manchester 90% 96% 82%
Lancashire 90% 96% 80%
Merseyside 89% 92% 77%
Regional Sub Total 91% 95% 80%
East Midlands Derbyshire 96% 96% 76%
Leicestershire & Rutland 96% 98% 87%
Lincolnshire 91% 97% 77%
Northamptonshire 85% 92% 83%
Nottinghamshire 96% 100% 77%
Regional Sub Total 94% 97% 80%
Yorkshire & Humberside 93% 98% 80%
Humberside North Yorkshire 95% 99% 88%
South Yorkshire 93% 96% 81%
West Yorkshire 85% 90% 78%
Regional Sub Total 89% 94% 80%
South East Hampshire 90% 98% 87%
Kent 92% 93% 81%
Surrey 90% 97% 90%
Sussex 94% 98% 76%
Thames Valley 91% 92% 83%
Regional Sub Total 92% 95% 83%
South West Avon & Somerset 92% 99% 76%
Devon/Cornwall 94% 96% 81%
Dorset 94% 97% 78%
Gloucestershire 95% 97% 78%
Wiltshire 98% 98% 80%
Regional Sub Total 94% 98% 79%
London East 88% 93% 79%
London North 94% 96% 80%
London South 92% 97% 73%
London West 91% 96% 80%
London London Sub Total 91% 95% 78%
Wales Dyfed/Powys 100% 100% 86%
Gwent 90% 98% 79%
North Wales 97% 98% 85%
South Wales 89% 96% 80%
Regional Sub Total 92% 97% 82%
ENGLAND & WALES 92% 96% 81%

7
Enforcement and Compliance by Month

Breach action taken within 10 days

All community orders & licences
94%
Target

92%

90%

Monthly
Performance

88%

86%

84%

Cumulative
82%

80%
Apr-04

May-04

Jun-04

Jul-04

Aug-04

Sep-04

Oct-04

Nov-04

Dec-04

Jan-05

Feb-05

Mar-05

Apr-05

May-05

Jun-05

Jul-05

Aug-05

Sep-05
Compliance by Month

90%

85%
Actual - orders & licences
Performance

80%

75%

Target

70%

65%
Apr-04

May-04

Jun-04

Jul-04

Aug-04

Sep-04

Oct-04

Nov-04

Dec-04

Jan-05

Feb-05

Mar-05

Apr-05

May-05

Jun-05

Jul-05

Aug-05

Sep-05

8
2. Accredited Programmes - April to September 2005

Accredited Programme Completions against Profiled Target

Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06
Actual 949 1856 3351 4816 6124 7255
Profile 777 1695 3003 4296 5427 6789 8050 9271 10804 11921 13221 15000
Percent 122% 109% 112% 112% 113% 107%

Accredited Programme Completions, Cumulative, 2005/6

16000

14000

Actual
12000
Profile

10000

8000

6000

4000

2000

0
Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06

Year Target Completions % Achieved

2001/02 6,267 3,431 55%
2002/03 12,000 7,716 64%
2003/04 15,000 13,136 88%
2004/05 15,000 15,595 104%
2005/06 (Apr-Sep) 6,789 7,255 107%

The detailed data show that:

• 26 areas exceeded their profiled target, compared with 18 in the first half of 2004-05.
• 8 Areas were within 10% of the target.
• 11 areas were more than 10% below target, half the number in the corresponding period
last year

The best performing areas were: The most serious under-achievers were:

• Lincolnshire (215%) • Cambridgeshire (55%)

• Leicestershire & Rutland (183%) • Wiltshire (56%)
• Dorset (180%) • Kent (69%)
• Gloucestershire (153%) • Cumbria (72%)

9
 Accredited Programmes Completions April 2005 - September 2005

Profiled Referrals Orders / Actual Percent of Performance

completion Licences completions completion
Region Area name target made achieved target
West Staffordshire 123 303 307 104 85% Below
Midlands Warwickshire 48 146 148 48 100% Above
West Mercia 135 463 200 108 80% Below
West Midlands 480 829 472 455 95% Near miss
Regional Sub Total 786 1741 1127 715 91%
North East County Durham 92 253 247 103 112% Above
Northumbria 245 467 179 308 126% Above
Teesside 113 224 161 123 109% Above
Regional Sub Total 450 944 587 534 119%
East Bedfordshire 72 120 126 63 88% Below
Cambridgeshire 84 326 324 46 55% Below
Essex 153 751 613 202 132% Above
Hertfordshire 109 195 139 128 117% Above
Norfolk 65 352 347 80 123% Above
Suffolk 57 225 204 50 88% Below
Regional Sub Total 540 1969 1753 569 105%
North West Cheshire 123 661 340 187 152% Above
Cumbria 64 254 186 46 72% Below
Greater Manchester 457 1219 1019 541 118% Above
Lancashire 227 900 833 204 90% Near miss
Merseyside 261 1084 938 238 91% Near miss
Regional Sub Total 1132 4118 3316 1216 107%
East Derbyshire 112 377 384 89 79% Below
Midlands Leicestershire & Rutland 99 639 595 181 183% Above
Lincolnshire 71 490 482 153 215% Above
Northamptonshire 68 1080 975 77 113% Above
Nottinghamshire 164 113 85 172 105% Above
Regional Sub Total 514 2699 2521 672 131%
Yorkshire & Humberside 148 249 253 140 95% Near miss
Humberside North Yorkshire 78 204 181 65 83% Below
South Yorkshire 231 701 702 221 96% Near miss
West Yorkshire 369 1643 1207 383 104% Above
Regional Sub Total 826 2797 2343 809 98%
South East Hampshire 181 589 480 192 106% Above
Kent 130 507 389 90 69% Below
Surrey 71 194 179 90 127% Above
Sussex 104 402 356 133 128% Above
Thames Valley 183 734 408 183 100% Above
Regional Sub Total 669 2426 1812 688 103%
South West Avon & Somerset 170 611 594 165 97% Near miss
Devon/Cornwall 159 629 518 160 101% Above
Dorset 61 235 202 110 180% Above
Gloucestershire 45 240 216 69 153% Above
Wiltshire 54 172 171 30 56% Below
Regional Sub Total 489 1887 1701 534 109%
London London North 211 837 700 276 131% Above
London West 217 624 490 222 102% Above
London East 180 594 541 199 111% Above
London South 310 799 534 370 119% Above
Regional Sub Total 918 2854 2265 1067 116%
Wales Dyfed/Powys 55 147 130 53 96% Near miss
Gwent 109 398 299 91 83% Below
North Wales 92 368 363 83 90% Near miss
South Wales 209 908 293 224 107% Above
Regional Sub Total 465 1821 1085 451 97%
ENGLAND & WALES 6789 23256 18510 7255 107%

10
3. Enhanced Community Punishment (ECP) / Unpaid Work, April to September 2005

Last year’s target of 30,000 completions was exceeded by 28%. This year, against the more
challenging target of 50,000 competitions for the year, the NPS is achieving 98% of the profiled
completions at the half-way stage.

ECP / Unpaid Work Completions against Profiled Target

Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06
Actual 3899 8029 12442 16742 20601 24540
Profile 4166 8334 12500 16668 20835 25002 29169 33335 37502 41669 45834 50000
Percent 94% 96% 100% 100% 99% 98%

ECP / Unpaid Work Completions, Cumulative, 2005/6

60000

50000
Actual
Profile
40000

30000

20000

10000

0
Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06

Year Target Completions Percent of target

2004/05 30,000 38,473 128%
2005/06 (Apr-Sep) 25,000 24,540 98%

Furthermore, the area breakdown shows:

• 23 areas exceeded their profiled target, up from 20 last quarter

• 7 areas were more within 10% of their target
• 15 areas were more than 10% below target

The best performing areas were: The most serious under-achievers were:

• Suffolk (225%) • Northumbria (60%)

• Derbyshire (140%) • Avon & Somerset (66%)
• Leicestershire & Rutland (136%) • County Durham (79%)
• Hampshire (135%) • London South (72%)
• Cambridgeshire (135%) • Lancashire (74%)
11
 ECP / Unpaid Work Completions April 2005 - September 2005

Region Area name Profiled ECP /Unpaid Target Performance

Target Work Achieved
Completions
West Staffordshire 476 507 107% Above
Midlands Warwickshire 186 186 100% Above
West Mercia 453 367 81% Below
West Midlands 1672 1529 91% Near miss
Regional Sub-Total 2787 2589 93%
North County Durham 344 238 69% Below
East Northumbria 857 513 60% Below
Teesside 399 411 103% Above
Regional Sub-Total 1600 1162 73%
East Bedfordshire 242 216 89% Below
Cambridgeshire 279 377 135% Above
Essex 586 630 108% Above
Hertfordshire 323 251 78% Below
Norfolk 332 339 102% Above
Suffolk 247 556 225% Above
Regional Sub-Total 2009 2369 118%
North Cheshire 426 455 107% Above
West Cumbria 229 305 133% Above
Greater Manchester 1547 1598 103% Above
Lancashire 755 557 74% Below
Merseyside 936 723 77% Below
Regional Sub-Total 3893 3638 93%
East Derbyshire 435 609 140% Above
Midlands Leicestershire & Rutland 437 594 136% Above
Lincolnshire 263 254 97% Near miss
Northamptonshire 265 290 110% Above
Nottinghamshire 571 659 115% Above
Regional Sub-Total 1970 2406 122%
Yorkshire & Humberside 493 496 101% Above
Humberside North Yorkshire 272 313 115% Above
South Yorkshire 768 679 88% Below
West Yorkshire 1222 1177 96% Near miss
Regional Sub-Total 2755 2665 97%
South Hampshire 704 952 135% Above
East Kent 642 694 108% Above
Surrey 262 297 113% Above
Sussex 527 607 115% Above
Thames Valley 689 755 110% Above
Regional Sub-Total 2823 3305 117%
South Avon & Somerset 597 395 66% Below
West Devon/Cornwall 616 553 90% Near miss
Dorset 240 221 92% Near miss
Gloucestershire 206 172 83% Below
Wiltshire 225 201 89% Below
Regional Sub-Total 1884 1542 82%
London London North 877 1056 120% Above
London West 769 652 85% Below
London East 889 761 86% Below
London South 1177 850 72% Below
London Sub Total 3711 3319 89%
Wales Dyfed/Powys 216 173 80% Below
Gwent 330 326 99% Near miss
North Wales 310 343 111% Above
South Wales 714 703 98% Near miss
Regional Sub-Total 1571 1545 98%
England & Wales Total 25002 24540 98%

12
4. DTTOs /DRRs – April to September 2005

This is the first year there has been a target on actual numbers of completions of DTTO/DRRs. In
previous years the target was on commencements with a completion rate target introduced last
year. The table below shows the profile towards a 4,000 completions target for the year. It shows
a rate of improvement which, if maintained, would mean getting very close to, if not meeting the
target.
DTTO/DRR Completions against Profiled Target

Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06
Actual 261 549 847 1149 1410 1736
Profile 329 667 999 1332 1668 1998 2334 2669 2999 3332 3665 4000
Percent 79% 82% 85% 86% 85% 87%

DTTO/DRR, Completions Cumulative, 2005/6

4500

4000

3500 Actual
Profile
3000

2500

2000

1500

1000

500

0
Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06

Year Target Completions Percent of target

2005/06 (Apr-Sep) 1998 1736 87%

The area breakdown shows that:

• 15 areas exceeded their profiled target.

• A further 6 were within 10% of meeting the profiled target
• Leaving 24 areas below target

The best performing areas were: The most serious under-achievers were:

• Cumbria (190%) • London East (42%)

• Wiltshire (143%) • London North (45%)
• Bedfordshire (140%) • Lincolnshire (52%)
• South Wales (130%) • North Yorkshire (56%)

13
Whilst the DTTO/DRR target for 2005-06 relates to completions, it is important that areas do all
they can to maximise commencements. The NPD will be monitoring commencements closely and
will include a commencements measure in the weighted scorecard if performance falls below 80%.

DTTO/DRR Commencements against Profiled Target

Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06
Actual 993 1973 3121 4185 5228 6362
Profile 1333 2667 4000 5333 6667 8000 9333 10667 12000 13333 14667 16000
Percent 74% 74% 78% 78% 78% 80%

DTTO/DRR, Commencements Cumulative, 2005/6

18000

16000

14000 Actual
Profile
12000

10000

8000

6000

4000

2000

0
Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06

Year Target Commencements Percent of target

2001/02 6,000 4,842 81%
2002/03 6,000 6,140 102%
2003/04 9,000 8,519 95%
2004/05 13,000 10,322 79%
2005/06 (Apr-Sep) 8,000 6,362 80%

The area breakdown shows that:

• Only five areas exceeded their profiled target.

• A further seven were within 10% of meeting the target
• Leaving the vast majority, 33 areas, below target

The best performing areas were: The most serious under-achievers were:

• Nottinghamshire (111%) • Cheshire (36%)

• North Yorkshire (106%) • Suffolk (43%)
• London West (105%) • Hampshire (43%)
• Thames Valley (102%) • Norfolk (46%)
• Wiltshire (101%) • County Durham (49%)

14
 DTTO/DRR Completions April 2005 - September 2005

Region Area name Profiled Starts Target Performance

target Achieved

West Midlands Staffordshire 36 29 81% Below

Warwickshire 14 13 93% Near miss
West Mercia 37 23 62% Below
West Midlands 127 117 92% Near miss
Regional Sub Total 214 182 85%
North East County Durham 19 20 105% Above
Northumbria 56 71 127% Above
Teesside 29 29 100% Above
Regional Sub Total 104 120 115%
East Bedfordshire 20 28 140% Above
Cambridgeshire 14 12 86% Below
Essex 39 23 59% Below
Hertfordshire 24 24 100% Above
Norfolk 22 16 73% Below
Suffolk 15 13 87% Below
Regional Sub Total 134 116 87%
North West Cheshire 25 21 84% Below
Cumbria 10 19 190% Above
Greater Manchester 142 117 82% Below
Lancashire 68 43 63% Below
Merseyside 76 88 116% Above
Regional Sub Total 321 288 90%
East Midlands Derbyshire 33 25 76% Below
Leicestershire & Rutland 44 43 98% Near miss
Lincolnshire 21 11 52% Below
Northamptonshire 26 29 112% Above
Nottinghamshire 43 35 81% Below
Regional Sub Total 167 143 86%
Yorkshire & Humberside 50 40 80% Below
Humberside North Yorkshire 25 14 56% Below
South Yorkshire 64 44 69% Below
West Yorkshire 119 116 97% Near miss
Regional Sub Total 258 214 83%
South East Hampshire 36 35 97% Near miss
Kent 44 35 80% Below
Surrey 18 20 111% Above
Sussex 48 48 100% Above
Thames Valley 66 79 120% Above
Regional Sub Total 212 217 102%
South West Avon & Somerset 48 49 102% Above
Devon/Cornwall 31 36 116% Above
Dorset 22 17 77% Below
Gloucestershire 14 9 64% Below
Wiltshire 14 20 143% Above
Regional Sub Total 129 131 102%
London London North 98 44 45% Below
London West 80 48 60% Below
London East 78 33 42% Below
London South 87 84 97% Near miss
Regional Sub Total 343 209 61%
Wales Dyfed/Powys 20 17 85% Below
Gwent 33 27 82% Below
North Wales 20 16 80% Below
South Wales 43 56 130% Above
Regional Sub Total 116 116 100%
ENGLAND & WALES 1998 1736 87%

15
 DTTO/DRR Commencements April 2005 - September 2005

Region Area name Profiled Starts Target Performance

target Achieved

West Midlands Staffordshire 152 122 80% Below

Warwickshire 60 41 69% Below
West Mercia 145 105 72% Below
West Midlands 535 411 77% Below
Regional Sub Total 892 679 76%
North East County Durham 110 54 49% Below
Northumbria 274 151 55% Below
Teesside 128 104 82% Below
Regional Sub Total 512 309 60%
East Bedfordshire 78 61 79% Below
Cambridgeshire 89 71 80% Below
Essex 188 120 64% Below
Hertfordshire 103 82 79% Below
Norfolk 106 49 46% Below
Suffolk 79 34 43% Below
Regional Sub Total 643 417 65%
North West Cheshire 136 49 36% Below
Cumbria 73 37 50% Below
Greater Manchester 495 465 94% Near miss
Lancashire 242 220 91% Near miss
Merseyside 299 261 87% Below
Regional Sub Total 1246 1032 83%
East Midlands Derbyshire 139 89 64% Below
Leicestershire & Rutland 140 114 82% Below
Lincolnshire 84 78 93% Near miss
Northamptonshire 85 83 98% Near miss
Nottinghamshire 183 202 111% Above
Regional Sub Total 630 566 90%
Yorkshire & Humberside 158 147 93% Near miss
Humberside North Yorkshire 87 92 106% Above
South Yorkshire 246 180 73% Below
West Yorkshire 391 308 79% Below
Regional Sub Total 882 727 82%
South East Hampshire 225 97 43% Below
Kent 205 156 76% Below
Surrey 84 68 81% Below
Sussex 168 124 74% Below
Thames Valley 220 225 102% Above
Regional Sub Total 903 670 74%
South West Avon & Somerset 191 170 89% Below
Devon/Cornwall 197 135 68% Below
Dorset 77 62 81% Below
Gloucestershire 66 47 71% Below
Wiltshire 72 73 101% Above
Regional Sub Total 603 487 81%
London London North 305 250 82% Below
London West 253 265 105% Above
London East 295 285 97% Near miss
London South 334 269 81% Below
Regional Sub Total 1187 1069 90%
Wales Dyfed/Powys 69 63 91% Near miss
Gwent 106 88 83% Below
North Wales 99 73 74% Below
South Wales 228 182 80% Below
Regional Sub Total 503 406 81%
ENGLAND & WALES 8000 6362 80%

16
5. Basic Skills - April to September 2005

Basic Skills Starts

Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06
Actual 4069 8373 12680 16055 19626 23208
Profile 2400 4800 7200 9598 11600 14402 18000 21600 25600 30000 34800 40000
Percent 170% 174% 176% 167% 169% 161%

Basic Skills Starts, Cumulative, 2005/6

45000

40000

35000 Actual
Profile
30000

25000

20000

15000

10000

5000

0
Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06

Performance continues to exceed the profiled target each month

Year Target Commencements Percent of target

2002/03 6,000 5,983 100%
2003/04 16,000 14,971 94%
2004/05 32,000 34,199 107%
2005/06 (Apr-Sep) 14,402 23,208 161%

The area breakdown shows that:

• 42 areas exceeded their target.

• A further two area were within 10% of their profiled target.
• Just 1 area was more than 10% below their profiled target.

The best performing areas were: The most serious under-achiever was:

• North Yorkshire (351%) • Suffolk (80%)

• Gloucestershire (263%)
• Lancashire (240%)
• South Wales (234%)
• Gwent (227%)
• Sussex (227%)

17
Basic Skills Awards

Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06
Actual 1415 2667 4036 5455 6585 7930
Profile 669 1338 2006 2675 3273 4083 4964 5844 6724 7675 8767 10000
Percent 212% 199% 201% 204% 201% 194%

Basic Skills Awards, Cumulative, 2005/6

12000

10000
Actual
Profile
8000

6000

4000

2000

0
Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06

Performance exceeded the profiled target every month since the beginning of the year, reaching
194% of the profiled target by the end of the second quarter.

Year Target Awards Percent of target

2002/03 1,000 848 85%
2003/04 4,000 2,815 70%
2004/05 8,000 9,451 118%
2005/06 (Apr-Sep) 4,083 7,930 194%

The area breakdown highlights just how good the half-year results have been:

• 43 areas exceeded their target

• Leaving just 2 areas below their profiled target.

The best performing areas were: The two areas below target were:

• Suffolk (453%) • Wiltshire (84%)

• Hertfordshire (316%) • Northumbria (86%)
• London West (293%)
• West Mercia (291%)
• Kent (282%)
• Avon & Somerset (279%)

18
 Basic Skills, April 2005 - September 2005

Region Area Profiled Starts % Profiled Performance Profiled Awards % Profiled Performanc
Starts Target against Awards Target e against
Target Achieved starts Target Achieved awards

West Staffordshire 274 433 158% Above 70 157 223% Above

Midlands Warwickshire 107 183 171% Above 28 34 123% Above
West Mercia 261 272 104% Above 67 195 291% Above
West Midlands 963 1774 184% Above 247 424 171% Above
Regional Sub Total 1605 2662 166% 412 810 196%
North East County Durham 198 281 142% Above 69 141 204% Above
Northumbria 494 489 99% Near miss 172 147 86% Below
Teesside 230 351 153% Above 80 176 221% Above
Regional Sub Total 922 1121 122% 320 464 145%
East Bedfordshire 140 231 166% Above 36 63 176% Above
Cambridgeshire 161 208 129% Above 41 76 184% Above
Essex 338 354 105% Above 87 187 216% Above
Hertfordshire 186 189 102% Above 48 151 316% Above
Norfolk 191 203 106% Above 49 83 169% Above
Suffolk 143 114 80% Below 37 166 453% Above
Regional Sub Total 1157 1299 112% 297 726 244%
North West Cheshire 245 397 162% Above 85 85 100% Above
Cumbria 132 209 158% Above 46 125 272% Above
Greater Manchester 891 1617 181% Above 310 679 219% Above
Lancashire 435 1045 240% Above 151 308 204% Above
Merseyside 539 744 138% Above 187 302 161% Above
Regional Sub Total 2242 4012 179% 779 1499 193%
East Derbyshire 250 465 186% Above 64 123 191% Above
Midlands Leicestershire & Rutland 252 397 158% Above 65 179 277% Above
Lincolnshire 151 203 134% Above 39 97 250% Above
Northamptonshire 153 189 124% Above 39 107 273% Above
Nottinghamshire 329 513 156% Above 85 162 192% Above
Regional Sub Total 1134 1767 156% 291 668 229%
Yorkshire & Humberside 284 451 159% Above 73 198 271% Above
Humberside North Yorkshire 157 550 351% Above 40 70 174% Above
South Yorkshire 442 581 131% Above 114 184 162% Above
West Yorkshire 704 832 118% Above 181 267 148% Above
Regional Sub Total 1587 2414 152% 408 719 176%
South East Hampshire 406 697 172% Above 104 127 122% Above
Kent 370 347 94% Near miss 95 268 282% Above
Surrey 151 184 122% Above 39 49 126% Above
Sussex 303 688 227% Above 78 116 149% Above
Thames Valley 397 637 161% Above 102 240 236% Above
Regional Sub Total 1626 2553 157% 418 800 191%
South West Avon & Somerset 344 773 225% Above 120 334 279% Above
Devon/Cornwall 355 796 224% Above 123 233 189% Above
Dorset 138 217 157% Above 48 86 179% Above
Gloucestershire 119 312 263% Above 41 41 100% Above
Wiltshire 130 280 216% Above 45 38 84% Below
Regional Sub Total 1085 2378 219% 377 732 194%
London London North 539 628 117% Above 138 170 123% Above
London West 445 678 152% Above 114 334 293% Above
London East 519 1076 207% Above 134 336 251% Above
London South 636 845 133% Above 163 241 148% Above
London Sub Total 2139 3227 151% 549 1081 197%
Wales Dyfed/Powys 124 140 112% Above 32 40 125% Above
Gwent 190 433 227% Above 49 78 159% Above
North Wales 179 240 134% Above 46 65 142% Above
South Wales 411 962 234% Above 106 248 235% Above
Regional Sub Total 905 1775 196% 232 431 185%
ENGLAND & WALES 14402 23208 161% 4083 7930 194%

19
6. Race and Ethnic Monitoring

Home Secretary’s Race Equality Targets – Monitoring at March 2003

At the end of December 2000, 9.8% of probation staff were from minority ethnic backgrounds (see
regional breakdown below) compared with a target of 8.4% set for 2009. Probation Statistics
published for the year ending March 2003 (the latest available) show that overall the representation
of minority ethnic groups in NPS staff for England and Wales, was 11.3% against 9% in the Labour
Force Survey 2001 (LFS).

All of the regional targets have already been met across the NPS with some significant
improvements since 2000. Some additional achievements have been made:

• The first minority ethnic chief officer was appointed in 2001.

• There are 6 minority ethnic board chairs. (None of the previous 54 committee chairs was.)

• There are presently 84 minority ethnic board members (there were only a handful previously on
probation committees).

• There are particularly encouraging trends in specific probation areas. Bedfordshire, Greater
Manchester, Leicestershire & Rutland, London, Merseyside, Nottinghamshire, South Yorkshire,
Warwickshire, West Midlands & West Yorkshire all indicate that over 10% of their staff are from
minority ethnic groups. As these are local areas with significant clusters of people from
minority ethnic communities, it reflects a Service that is increasingly representative of the
communities it seeks to serve.

• ACO/Area Manager grades have seen a small rise from 13 at the end of 2001 to 15 at the end
of March 2003. A scheme to provide for development needs such as mentoring and coaching
is being implemented to identify and develop talented minority ethnic staff.

• 9.2% of senior probation officers (middle managers) are from minority ethnic groups. This has
increased from 8.6% in 2001 and exceeds the March 2009 target of 6.5%.

• Overall the March 2003 figures show the proportion of minority ethnic main grade probation
officers at 12.1%.

• Each of the 42 probation boards published a Race Equality Scheme by 31st May 2002. The
Actions Plans within each of these Schemes will help to ensure that the NPS, as an
organisation, fulfils its duties under the Race Relations (Amendment) Act 2000 and promotes
race equality and equality of opportunity for all staff.

• Implementation of race and ethnic monitoring according to the Census 2001 16+1
categorisation.

• More focussed approaches to work with racially motivated offenders are being developed.
Interventions are being tailored to minority ethnic offenders and community safety work with
minority ethnic groups is being reviewed.

The table below shows performance against regional targets as at December 2000 and March
2003 along with the 2009 targets.

20
Region Target set 2000 2003 Above/Below
Achieved Achieved Target
West Midlands 11.6 13.3 18.0 Above
North East 1.4 1.7 4.0 Above
East 4.9 4.9 6.1 Above
North West 5.4 6.1 8.4 Above
East Midlands 7.2 8.6 10.2 Above
Yorks & Humber 5.1 8.4 9.7 Above
South East 3.6 4 5.0 Above
South West 2.6 3.3 3.6 Above
London 26.5 30.2 26.6 Above
Wales 1.7 2.3 3.9 Above

England & Wales 8.4 9.8 11.3 Above

Missing Data

The 16+1 census classification of race and ethnicity became mandatory in April 2003. In
Performance Report 13, we published data from RDS (from Areas’ quarterly listings, formerly Form
20 returns) showing the proportion of new orders and licences made between January and April
2004 that did not have a correctly entered race and ethnic classification. We have updated and
published that information in subsequent Performance Reports.

Performance has improved consistently with each quarter and is now of a sufficient robustness to
allow RDS to publish the number of starts of community orders by ethnicity for the first time. It is
hoped that its inclusion in the weighted scorecard has driven performance still further, so that in the
last in quarter for which data is available, (April – June), the target was exceeded for the first time.

21
Persons commencing supervision by the Probation Service, April to June 2005
All court orders Licences Average
Total % with valid Total % with valid
starts ethnic code starts ethnic code
North East
Teesside 1,515 100 306 100 100
County Durham 532 100 128 99 100
Northumbria 1,370 99 302 99 99
North West
Cheshire 707 98 210 96 97
Cumbria 504 91 181 92 92
Lancashire 1,396 98 391 99 99
Greater Manchester 3,062 97 1,027 97 97
Merseyside 1,637 96 508 94 95
Yorkshire & Humberside
Humberside 844 96 287 95 95
North Yorkshire 655 98 125 99 99
South Yorkshire 1,375 98 426 97 98
West Yorkshire 2,712 98 624 97 97
East Midlands
Derbyshire 871 97 209 91 94
Leicestershire & Rutland 831 99 193 97 98
Lincolnshire 441 100 101 97 98
Northamptonshire 501 99 152 99 99
Nottinghamshire 1,209 97 292 88 92
West of Midlands
West Mercia 837 93 401 89 91
Staffordshire 842 95 250 92 93
Warwickshire 384 94 62 94 94
West Midlands 2,720 99 1,675 97 98
Eastern
Bedfordshire 381 99 109 96 98
Cambridgeshire 640 88 131 85 87
Essex 989 99 227 97 98
Hertfordshire 702 88 158 84 86
Norfolk 574 99 101 97 98
Suffolk 424 99 106 100 100

London 6,079 95 2,223 95 95

South East
Hampshire 1,465 98 340 95 97
Kent 1,054 100 235 100 100
Thames Valley 1,218 92 270 91 92
Surrey 539 97 77 92 95
Sussex 722 99 156 83 91
South West
Avon & Somerset 755 96 237 87 91
Devon & Cornwall 870 99 222 95 97
Dorset 366 98 127 98 98
Gloucestershire 349 96 94 94 95
Wiltshire 387 97 59 90 93
Wales
Dyfed-Powys 326 94 68 99 96
Gwent 486 100 128 99 100
North Wales 534 94 147 88 91
South Wales 1,311 99 374 94 96

England & Wales 45116 97 13439 95 96

22
7. Sickness Absence - April to September 2005

From 1st July 2001, local areas were required to monitor sickness absence using a standard
format and provide quarterly monitoring returns to the NPD. Reporting was increased to monthly
in July 2002.

The target for 2002/03 was 10 days or fewer sickness absences per employee. This was reduced
to an average of 9 days per employee for 2003/04 and has remained at 9 days since.

Many areas already have good systems for monitoring and managing absence and such good
practice is being shared across the national HR network.

This includes:

• A ‘Case Management’ approach to tackling long term absence.

• Monthly statistical feedback to line managers.
• Return to work interviews.
• Probation Board reports.
• Automatic referral to occupational health.
• Healthy Roadshows.
• Stress counselling/health care services.
• Constant chasing.

In the first half of 2005-06, performance has improved by half a day from the 2004-05 average of
12.3 days to 11.8 days per employee.

Sickness absence is not included in the weighted scorecard at the end of this report but it
will be included in the next report.

Seven areas are currently achieving the target by having fewer than nine days sickness per
employee per year, with a further five areas are achieving the old target by having fewer than 10
days.

The best performing areas were: The most serious under-achievers were:

• North Yorkshire (5.7) • London North (17.4)

• Gloucestershire (7.4) • London East (15.4)
• Derbyshire (8.0) • London West (15.4)
• Hertfordshire (8.1) • Bedfordshire (15.0)
• Avon & Somerset (8.3) • Greater Manchester (14.7)

Details of area and regional performance are shown on the next page.

23
 Sickness Absence, April 2005 - September 2005

Region Area Short Long DDA - Total Total Ave Ave Ave Average Performance
term term related days staff days days days days (target = 9
sickness sickness sickness lost years Short Long DDA - absence days)
term term related
West Staffordshire 1502 1027 49 2578 209 7.2 4.9 0.2 12.3 Above
Midlands Warwickshire 362 607 0 969 97 3.7 6.2 0.0 10.0 Near miss
West Mercia 945 926 430 2301 188 5.0 4.9 2.3 12.3 Above
West Midlands 4711 4657 7 9375 661 7.1 7.0 0.0 14.2 Above
Regional Sub Total 7519 7217 486 15223 1155 6.5 6.2 0.4 13.2
North East County Durham 823 944 131 1898 148 5.6 6.4 0.9 12.9 Above
Northumbria 2210 1813 0 4023 382 5.8 4.7 0.0 10.5 Above
Teesside 1003 1285 271 2560 187 5.4 6.9 1.4 13.7 Above
Regional Sub Total 4036 4042 402 8481 717 5.6 5.6 0.6 11.8
East Bedfordshire 683 1050 11 1744 116 5.9 9.1 0.1 15.0 Above
Cambridgeshire 681 242 131 1054 110 6.2 2.2 1.2 9.6 Near miss
Essex 1648 1125 0 2773 262 6.3 4.3 0.0 10.6 Above
Hertfordshire 720 261 168 1149 141 5.1 1.8 1.2 8.1 Below
Norfolk 991 693 149 1832 138 7.2 5.0 1.1 13.3 Above
Suffolk 607 278 8 893 105 5.8 2.6 0.1 8.5 Below
Regional Sub Total 5329 3649 466 9444 873 6.1 4.2 0.5 10.8
North West Cheshire 1053 1007 0 2060 178 5.9 5.6 0.0 11.5 Above
Cumbria 569 437 16 1022 85 6.7 5.1 0.2 12.0 Above
Greater Manchester 3302 6112 108 9522 649 5.1 9.4 0.2 14.7 Above
Lancashire 1641 2086 452 4179 300 5.5 7.0 1.5 13.9 Above
Merseyside 1605 1597 388 3590 386 4.2 4.1 1.0 9.3 Near miss
Regional Sub Total 8171 11238 964 20373 1598 5.1 7.0 0.6 12.7
East Derbyshire 772 661 14 1447 182 4.3 3.6 0.1 8.0 Below
Midlands Leicestershire & Rutland 1502 1201 0 2704 294 5.1 4.1 0.0 9.2 Near miss
Lincolnshire 777 463 159 1398 113 6.9 4.1 1.4 12.4 Above
Northamptonshire 770 1223 0 1993 130 5.9 9.4 0.0 15.3 Above
Nottinghamshire 949 1562 107 2618 252 3.8 6.2 0.4 10.4 Above
Regional Sub Total 4769 5110 280 10159 970 4.9 5.3 0.3 10.5
Yorkshire & Humberside 1408 930 0 2338 226 6.2 4.1 0.0 10.4 Above
Humberside North Yorkshire 481 182 0 663 117 4.1 1.6 0.0 5.7 Below
South Yorkshire 1715 1618 60 3393 402 4.3 4.0 0.1 8.4 Below
West Yorkshire 2723 2674 80 5477 521 5.2 5.1 0.2 10.5 Above
Regional Sub Total 6328 5404 140 11872 1265 5.0 4.3 0.1 9.4
South East Hampshire 1859 1641 0 3500 275 6.7 6.0 0.0 12.7 Above
Kent 867 1784 0 2650 234 3.7 7.6 0.0 11.3 Above
Surrey 610 427 121 1157 127 4.8 3.4 1.0 9.1 Near miss
Sussex 845 1645 2 2492 209 4.0 7.9 0.0 11.9 Above
Thames Valley 1896 1467 2 3365 306 6.2 4.8 0.0 11.0 Above
Regional Sub Total 6076 6964 125 13164 1151 5.3 6.1 0.1 11.4
South West Avon & Somerset 1870 538 0 2408 290 6.4 1.9 0.0 8.3 Below
Devon & Cornwall 804 1555 0 2359 230 3.5 6.8 0.0 10.3 Above
Dorset 530 1032 0 1562 109 4.9 9.5 0.0 14.3 Above
Gloucestershire 292 320 0 612 83 3.5 3.8 0.0 7.4 Below
Wiltshire 468 329 0 797 72 6.5 4.6 0.0 11.1 Above
Regional Sub Total 3964 3774 0 7737 784 5.1 4.8 0.0 9.9
London London East 981 1527 0 2509 163 6.0 9.4 0.0 15.4 Above
London North 1167 1672 0 2839 163 7.2 10.3 0.0 17.4 Above
London South 1201 1536 2 2739 192 6.3 8.0 0.0 14.3 Above
London West 1106 1939 130 3174 207 5.4 9.4 0.6 15.4 Above
London Central 2497 3824 4 6325 504 5.0 7.6 0.0 12.6 Above
London London Sub Total 6953 10498 136 17587 1228 5.7 8.6 0.1 14.3
Wales Dyfed-Powys 488 343 0 831 75 6.5 4.6 0.0 11.1 Above
Gwent 727 901 0 1628 124 5.8 7.2 0.0 13.1 Above
North Wales 587 819 132 1538 144 4.1 5.7 0.9 10.7 Above
South Wales 1533 2472 22 4027 295 5.2 8.4 0.1 13.6 Above
Regional Sub Total 3335 4535 154 8023 638 5.2 7.1 0.2 12.6
ENGLAND & WALES 56480 62431 3152 122063 10379 5.4 6.0 0.3 11.8

24
8. Victim Contact – April to June 2005

The NPS Business Plan makes it clear that the National Probation Service delivers services to
victims as well as offenders. The National Standard for victim contact work is that probation areas
should offer face-to-face contact between the victim (or family) and a member of the probation
service (or agent) within 8 weeks of the offender being sentenced. The NPS target is to make
initial contact within that timescale in 85% of all eligible cases. This was exceeded for the first time
in 2003/04 and performance continued to improve during 2004/05 with 93% of victims contacted in
accordance with the national standard. That high level of performance has been maintained in the
first quarter of 2005-06.

Period covered Number of Number of Percentage of

named victims victims victims
contacted within contacted
8 weeks
April 2001 to 15,041 9,523 63%
March 2002
April 2002 to 15,904 12,949 81%
March 2003
April 2003 to 15,647 14,276 91%
March 2004
April 2004 to 15,539 14,504 93%
March 2005
April to June 4,145 3,872 93%
2005

Further analysis of the figures shows that:

• 38 areas met or exceeded the 85% target

• Three areas were within 5% of the target
• Only one area fell short of the target by more than 10%

These areas hit 100%: Areas failing to achieve the target:

• Northumbria • Hertfordshire (55%)

• Suffolk • Humberside (80%)
• Leicestershire & Rutland • Hampshire (80%)
• Northamptonshire • Bedfordshire (84%)
• South Yorkshire
• West Yorkshire
• Wiltshire
• Gwent
• Dyfed/Powys

25
 Victim Contact
All Cases, April 2004 - June 2005

Region Area Number of No. contacted Target Performance

named within 8 weeks achieved
victims
West Midlands Staffordshire 125 116 93% On or Above
Warwickshire 77 75 97% On or Above
West Mercia 75 69 92% On or Above
West Midlands 287 273 95% On or Above
West Midlands Total 564 533 95%
North East Northumbria 114 114 100% On or Above
Teesside 71 68 96% On or Above
County Durham 70 61 87% On or Above
North East Total 255 243 95%
East Bedfordshire 74 62 84% Near miss
Cambridgeshire 39 38 97% On or Above
Essex 68 61 90% On or Above
Hertfordshire 49 27 55% Below
Norfolk 82 80 98% On or Above
Suffolk 26 26 100% On or Above
East Total 338 294 87%
North West Cheshire 113 106 94% On or Above
Cumbria 46 39 85% On or Above
Lancashire 140 134 96% On or Above
Merseyside 133 120 90% On or Above
Greater Manchester 271 252 93% On or Above
North West Total 703 651 93%
East Midlands Derbyshire 88 77 88% On or Above
Leicestershire & Rutland 92 92 100% On or Above
Lincolnshire 21 20 95% On or Above
Northamptonshire 25 25 100% On or Above
Nottinghamshire 147 142 97% On or Above
East Midlands Total 373 356 95%
Yorkshire & Humberside 86 69 80% Near miss
Humberside North Yorkshire 40 38 95% On or Above
South Yorkshire 152 152 100% On or Above
West Yorkshire 187 187 100% On or Above
Yorkshire & Humberside Total 465 446 96%
South East Hampshire 133 107 80% Near miss
Kent 88 83 94% On or Above
Surrey 22 19 86% On or Above
Sussex 67 64 96% On or Above
Thames Valley 106 101 95% On or Above
South East Total 416 374 90%
South West Avon & Somerset 92 85 92% On or Above
Dorset 22 20 91% On or Above
Gloucestershire 18 16 89% On or Above
Wiltshire 38 38 100% On or Above
Devon/Cornwall 91 89 98% On or Above
South West Total 261 248 95%
London Total 555 519 94% On or Above
Wales Gwent 44 44 100% On or Above
North Wales 39 38 97% On or Above
South Wales 124 118 95% On or Above
Dyfed/Powys 8 8 100% On or Above
Wales Total 215 208 97%
England & Wales Total 4145 3872 93%
26
9. Court Report Timeliness in Magistrates' Courts April to June 2005

The aim is to improve the timeliness of the NPS reports to the magistrates' courts. National
Standards 2005 specify that the report should be provided in accordance with the timescale set
down by the commissioning court.

The figures presented overleaf show the proportion of reports that were completed to the deadline
set by the court and include fast and standard delivery reports to magistrates’ courts. This is the
first time this approach has been used, so comparison with other years is not possible.

Based on the new method of measurement, the NPS completed 98% of court reports within the
deadline set by the court. The area breakdown shows all areas exceeding the 90% target.

The data is for the first quarter of the year as late and poor quality returns meant that Quarter 2
data could not be used.

The table below shows performance against the previous 15-day standard for completing Pre-
Sentence Reports (PSRs). Performance peaked in 2001-02 when this was a cash performance-
linked measure and fell sharply in 2003-04. Performance for 2004/05 improved to 73%.

1996-97 55%
1997-98 58%
1998-99 63%
1999-00 68%
2000-01 75%
2001-02 79%
2002-03 78%
2003-04 65%
2004-05 73%

Year No. provided in No. provided within % meeting

response to 15 working days of standard
request request
2002/03 119,875 93,322 78%
2003/04 110,712 72,141 65%
2004/05 107,172 78,754 73%

27
 Timeliness of Court Reports to Magistrates Court
April 2005 to June 2005

Probation Area Total provided Number Performance

provided on against court's
time timescale

Avon & Somerset 275 273 99%

Bedfordshire 317 314 99%
Cambridgeshire 449 445 99%
Cheshire 344 344 100%
County Durham 301 298 99%
Cumbria 229 222 97%
Derbyshire 454 453 100%
Devon/Cornwall 373 362 97%
Dorset 207 198 96%
Dyfed/Powys 189 188 99%
Essex 491 490 100%
Gloucestershire 188 186 99%
Greater Manchester 885 836 94%
Gwent 243 239 98%
Hampshire 760 748 98%
Hertfordshire 268 258 96%
Humberside 401 395 99%
Kent 352 344 98%
Lancashire 658 650 99%
Leicestershire & Rutland 336 335 100%
Lincolnshire 239 239 100%
London 1366 1319 97%
Merseyside 394 391 99%
Norfolk 206 200 97%
North Wales 266 264 99%
North Yorkshire 287 287 100%
Northamptonshire 249 243 98%
Northumbria 788 787 100%
Nottinghamshire 702 699 100%
South Wales 814 799 98%
South Yorkshire 722 720 100%
Staffordshire 433 430 99%
Suffolk 237 235 99%
Surrey 168 164 98%
Sussex 641 631 98%
Teesside 414 413 100%
Thames Valley 208 200 96%
Warwickshire 184 181 98%
West Mercia 526 519 99%
West Midlands 3253 3194 98%
West Yorkshire 1499 1489 99%
Wiltshire 202 200 99%
England & Wales 21518 21182 98%

28
10. Performance on Risk of Harm and Prolific & other Priority Offenders (PPOs)

There are two performance targets relating to protecting the public from harm and
protecting the public from prolific and other priority offenders

• 90% of risk of harm assessments, risk management plans and OASys sentence
plans on high risk offenders are completed within five working days of the
commencement of the order or release into the community.

• 90% of risk of harm screenings / full analysis (as appropriate) and OASys sentence
plans are completed on Prolific and other Priority Offenders within five working days
of commencement of the order or release into the community

Although measurement on these key targets began in April, data quality issues have
meant that it is only from August 2005 that we have reliable data. This is shown at area
level in the following pages. It is important to note that in some areas the percentages are
derived from very small numbers.

The detailed data shows that half the probation areas achieved above 80% on the high
risk target. The range of performance, however, demonstrates the full spectrum, from 0%
to 100% and is erratic even within regions. Five areas achieved 100%: Avon & Somerset,
Dorset, Lincolnshire, Gwent and North Wales

Areas performed less well on the PPO target which was met or exceeded by only nine
areas, with a further eight getting to within 10%.

It is acknowledged that performance on both these key indicators is some way off the
target but it is expected to improve now that it is being reported on and included in the
weighted scorecard routinely.

29
Performance against Target on High Risk Cases, August - September 2005

Region/Area All high All % Performance

risk meeting against target (90%)
the target
West Midlands
Staffordshire 13 10 77% Below
Warwickshire 9 7 78% Below
West Mercia 24 3 13% Below
West Midlands 134 113 84% Near Miss
Regional Sub-total 180 133 74% Below
North East
County Durham 7 6 86% Near Miss
Northumbria 16 14 88% Near Miss
Teesside 11 4 36% Below
Regional Sub-total 34 24 71% Below
East of England
Bedfordshire 12 7 58% Below
Cambridgeshire 11 4 36% Below
Essex 17 16 94% Above
Hertfordshire 12 4 33% Below
Norfolk 3 0 0% Below
Suffolk 11 3 27% Below
Regional Sub-total 66 34 52% Below
North West
Cheshire 24 20 83% Near Miss
Cumbria 9 2 22% Below
Lancashire 57 49 86% Near Miss
Greater Manchester 192 100 52% Below
Merseyside 35 12 34% Below
Regional Sub-total 317 183 58% Below
East Midlands
Derbyshire 34 32 94% Above
Leicestershire & Rutland 17 14 82% Near Miss
Lincolnshire 7 7 100% Above
Northamptonshire 13 7 54% Below
Nottinghamshire 33 28 85% Near Miss
Regional Sub-total 104 88 85% Near Miss
Yorks & Humberside
Humberside 50 42 84% Near Miss
North Yorkshire 10 5 50% Below
South Yorkshire 24 13 54% Below
West Yorkshire 60 47 78% Below
Regional Sub-total 144 107 74% Below
South East
Hampshire 8 2 25% Below
Kent 13 6 46% Below
Surrey 6 4 67% Below
Sussex 6 5 83% Near Miss
Thames Valley 40 11 28% Below
Regional Sub-total 73 28 38% Below

South West
Avon & Somerset 7 7 100% Above
Devon/Cornwall 12 10 83% Near Miss
Dorset 6 6 100% Above
Gloucestershire 11 5 45% Below
Wiltshire 13 12 92% Above
Regional Sub-total 49 40 82% Near Miss
London
London East 13 11 85% Near Miss
London North 20 17 85% Near Miss
London South 9 6 67% Below
London West 28 19 68% Below
London 70 53 76% Below
Wales
Dyfed/Powys 13 11 85% Near Miss
Gwent 4 4 100% Above
North Wales 13 13 100% Above
South Wales 46 40 87% Near Miss
Regional Sub-total 76 68 89% Near Miss

England & Wales 1113 758 68% Below

30
Performance against Target on PPO Cases, August - September 2005

Region/Area All high All % Performance

risk meeting against target (90%)
the target
West Midlands
Staffordshire 3 3 100% Above
Warwickshire 6 4 67% Below
West Mercia 6 3 50% Below
West Midlands 58 36 62% Below
Regional Sub-total 73 46 63% Below
North East
County Durham 9 7 78% Below
Northumbria 18 13 72% Below
Teesside 18 12 67% Below
Regional Sub-total 45 32 71% Below
East of England
Bedfordshire 6 6 100% Above
Cambridgeshire 16 6 38% Below
Essex 6 6 100% Above
Hertfordshire 21 5 24% Below
Norfolk 1 0 0% Below
Suffolk 19 6 32% Below
Regional Sub-total 69 29 42% Below
North West
Cheshire 13 11 85% Near Miss
Cumbria 6 1 17% Below
Lancashire 24 20 83% Near Miss
Greater Manchester 57 35 61% Below
Merseyside 8 4 50% Below
Regional Sub-total 108 71 66% Below
East Midlands
Derbyshire 18 15 83% Near Miss
Leicestershire & Rutland 37 37 100% Above
Lincolnshire 9 8 89% Near Miss
Northamptonshire 12 8 67% Below
Nottinghamshire 27 27 100% Above
Regional Sub-total 103 95 92% Above
Yorks & Humberside
Humberside 10 8 80% Near Miss
North Yorkshire 10 5 50% Below
South Yorkshire 22 13 59% Below
West Yorkshire 20 14 70% Below
Regional Sub-total 62 40 65% Below
South East
Hampshire 13 6 46% Below
Kent 35 6 17% Below
Surrey 5 3 60% Below
Sussex 31 30 97% Above
Thames Valley 24 5 21% Below
Regional Sub-total 108 50 46% Below
South West
Avon & Somerset 30 17 57% Below
Devon/Cornwall 19 17 89% Near Miss
Dorset 6 3 50% Below
Gloucestershire 2 1 50% Below
Wiltshire 6 4 67% Below
Regional Sub-total 63 42 67% Below
London
London East 11 10 91% Above
London North 2 2 100% Above
London South 8 7 88% Near Miss
London West 9 5 56% Below
London 30 24 80% Near Miss
Wales
Dyfed/Powys 7 4 57% Below
Gwent 5 5 100% Above
North Wales 9 8 89% Near Miss
South Wales 13 10 77% Below
Regional Sub-total 34 27 79% Below

England & Wales 695 456 66% Below

31
10. Weighted Scorecard Q2, 2005-06

The Weighted Scorecard covering April to September 2005 is shown below.

The table provides comparisons between the latest position and that in the previous scorecard. It
shows areas that have:

Moved the most places up: Moved the most places down:

• Surrey • Norfolk
• Sussex • Cumbria
• Dyfed/Powys • Wiltshire
• Bedfordshire • Kent
• Devon & Cornwall • Cheshire

There were 10 areas that moved more than 10 places up and 10 areas that moved more than 10
places down since the previous quarter. Some of the volatility was caused by problems with the
IAPS data extraction in Quarter 1 which placed some areas in falsely low positions. The new
targets on PPOs and high risk have also contributed to the volatility.

In order to explain some of the volatility, a new feature in this edition includes a brief explanation
next to each area whose position is more than 10 places above or below the position in the
previous scorecard. Of course some areas will have moved up by virtue of general, across the
board improvements.

32
Area name Perform- Perform- Overall Position Position Diffe- Explanation
ance ance Perform- now last time rence
against against ance
Target Average
Leicestershire & Rutland 70 58 129 1 1 0
Surrey 34 54 88 2 33 31 General improvement, IAPS
Devon & Cornwall 28 58 86 3 21 18 Improved OBP, ECP; good on PPO & High risk
Essex 33 46 79 4 8 4
Warwickshire 30 49 79 5 11 6
County Durham 38 30 68 6 10 4
Lincolnshire 12 52 65 7 20 13 Improved ethnic data; good on PPO & High risk
Northamptonshire 19 35 54 8 7 -1
London North 19 35 54 9 27 18 Improved ethnic data; good on PPO & High risk
North Wales 20 31 50 10 12 2
Sussex 23 24 47 11 37 26 General improvement, IAPS
South Wales 21 23 44 12 22 10
Teesside 16 28 44 13 5 -8
Gwent 14 22 36 14 25 11 100% on ethnic data, PPO & High risk
Dorset 9 21 30 15 4 -11 Slippage on 4 targets, poor PPO
Staffordshire 18 7 26 16 16 0
Nottinghamshire 18 7 25 17 29 12 Gen. improvement, good high risk, 100% PPO
Bedfordshire 16 9 25 18 39 21 Gen. improvement, esp.ethnic data, 100% PPO
Dyfed/Powys 8 11 19 19 44 25 General improvement, especially on basic skills
Derbyshire 4 14 18 20 13 -7
Cheshire 9 9 18 21 3 -18 Poor compliance, slippage on basic skills
Greater Manchester 0 13 12 22 15 -7
North Yorkshire -2 12 10 23 9 -14 High risk and PPO
Hampshire 5 -2 4 24 30 6
West Yorkshire -4 8 4 25 23 -2
West Midlands -3 6 3 26 35 9
Humberside 4 -4 0 27 19 -8
Northumbria -11 1 -9 28 14 -14 Basic skills - impact of OLASS
London South -13 -1 -14 29 43 14 Improvement, esp. enforcement and ethnic data
Suffolk -21 0 -20 30 34 4
Lancashire -17 -6 -24 31 31 0
Cumbria -21 -4 -25 32 2 -30 High risk, PPO, ethnic data
London East -24 -13 -37 33 38 5
Thames Valley -27 -13 -40 34 24 -10
South Yorkshire -18 -23 -41 35 36 1
Avon & Somerset -30 -16 -46 36 26 -10
London West -34 -24 -58 37 40 3
Kent -31 -28 -59 38 18 -20 High risk , PPO
Wiltshire -50 -24 -74 39 17 -22 Slippage on basic skills, ECP & compliance
Merseyside -39 -36 -75 40 28 -12 High risk, PPO,
Norfolk -52 -40 -92 41 6 -35 High risk, PPO (0% on both)
Gloucestershire -52 -40 -92 42 42 0
Cambridgeshire -58 -44 -102 43 41 -2
West Mercia -61 -41 -102 44 32 -12 High risk & PPO
Hertfordshire -92 -92 -184 45 45 0
Grand Total -194 211 17

33
 Leicestershire & Rutland
150 Surrey
Devon & Cornwall
Essex
Warwickshire
County Durham
Lincolnshire
100 Northamptonshire
London North
North Wales
BAND 1 Sussex
South Wales
Teesside
50 Gwent
Dorset
Staffordshire
BAND 2 Nottinghamshire
Bedfordshire
Dyfed/Powys
0 Derbyshire
Cheshire
Greater Manchester
BAND 3 North Yorkshire
Hampshire
West Yorkshire
-50 West Midlands
Humberside
Northumbria
BAND 4 London South
Suffolk
Lancashire
-100 Cumbria
London East
Thames Valley
BAND 5 South Yorkshire
Avon & Somerset
London West
-150 Kent
Wiltshire
Merseyside
Norfolk
Gloucestershire
Cambridgeshire
-200 West Mercia
Hertfordshire

35