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AREA BUSINESS PLANS 2005-06

Probation
PURPOSE
To provide areas with the information required to begin work on their draft
business plans for 2005-06.
Circular
REFERENCE NO:
ACTION
58/2004
Areas should draft their plans for next year using the attached guidance and
submit them to their Regional Manager by Monday, 28 February 2005, or
earlier if possible. ISSUE DATE:
23 December 2004
SUMMARY
This circular accompanies The Development of the Area Business Plan IMPLEMENTATION DATE:
2005-06, which, as in previous years, provides guidance on the format and Immediate
content of area plans for the coming year.
EXPIRY DATE:
The format will once again be that of the European Foundation for Quality March 2006
Management (EFQM) Excellence Model. There are, however, some
changes to the performance indicators. The guidance also sets out the TO:
contents and weightings for the Weighted Scorecard for 2005-06. Chairs of Probation Boards
Chief Officers of Probation
RELEVANT PREVIOUS PROBATION CIRCULARS Secretaries of Probation Boards
None.
CC:
CONTACT FOR ENQUIRIES Board Treasurers
Email: Ed.Stradling@homeoffice.gsi.gov.uk, or telephone: (020) 7217 0758. Regional Managers

AUTHORISED BY:
Roger McGarva, Head of Regions
and Performance Management

ATTACHED:
The Development of the Area
Business Plan 2005-06

National Probation Directorate


Horseferry House, Dean Ryle Street, London, SW1P 2AW General Enquiries: 020 7217 0659 Fax: 020 7217 0660

Enforcement, rehabilitation and public protection


Timetable

Areas are requested to submit their draft plans to their Regional Manager by no later than 28 February 2005. This is to
enable the Head of Regions & Performance Management, the Regional Manager and the Regional Offender Manager to
consider the draft plan and provide feedback by 11 March, after which the final plans will need to be submitted by
22 March for sign-off by the end of March. The planning process should be done jointly with setting the budget and the
NPD will scrutinise both documents together and sign-off will only be provided if both are satisfactory.

Regional Planning

The NPD is not expecting probation areas to work together to produce regional probation plans although collaboration
between areas will be welcome. The ROMs will lead on the preparation of a strategic plan for the region covering all
aspects of work with offenders both in custody and the community

Performance Targets and Measures

The existing Service Delivery Agreements (SDAs) and Supporting Performance Measures (SPMs) will be replaced by
Performance Targets and Performance Measures. It should be noted that at the time of writing these are indicative and
await the final approval of Ministers. Some of the indicators are familiar, e.g. enforcement and accredited programme
completions; others are new, including those on high-risk offenders and Prolific and Other Priority Offenders (POPOs)
and on employment and accommodation. Where applicable, the targets and measures are broken down by area.

The future of the Performance Bonus Scheme has not been resolved, but if it is continued, it will use the same indicators
as the Weighted Scorecard.

PC58/2004 - Area Business Plans 2005-06 2


The Development of the
Area Business Plan for 2005-06

December 2004
Contents
Contents

Chapter 1 Introduction to the Guide

Chapter 2 Performance Targets & Measures 2005-06

Chapter 3 Results for 2005-06

Chapter 4 Improvement Priorities

Chapter 5 Guidance on Formulating Business Plans

Chapter 6 Weighted Scorecard

Annex A Indicative Area Targets

Annex B Risk Register

Annex C Timetable for Core Data Returns

The Development of the Area Business Plan 2005-06 2


1. Introduction to the Guide
The purpose of this document is to support areas in the production of the area annual
business plan. The area plan is central to the delivery of services throughout England &
Wales and to ensuring that all key stakeholders have a common understanding of local
priorities. To ensure a consistency of approach, the format of area plans will again use the
broad heading of the EEM framework. This will also enable the identified Areas for
Improvement from recent assessments to be readily included within the plan. This is designed
to be a 'working' document and areas may need to consider a separate 'flyer' to use with other
stakeholders.

Risk

Chief Officers as Accountable Officers are required to sign a statement of Internal Control
accompanying their accounts. HM Treasury guidance clearly underlines the requirement to
make a statement based on your identification and management of business risk. The
Director General of the NPS, is required to sign a similar statement on behalf of the National
Probation Service, as is the Permanent Secretary on behalf of the Home Office as a whole.
The new Director of Probation will assume this responsibility for the NPS in 2005-06.

As for last year, please identify the top ten risks associated with the delivery of your business
plan and list them on the risk register at Annex B. You are free to use either the HM Treasury
Orange Book categories (listed in the Draft Framework) or the EFQM Enablers.

Please note:

The deadline for submission of draft area and regional plans is 28 February 2005. Your
Regional Manager is available to give further guidance on the whole planning process.

Roger McGarva
Head of Regions & Performance Management

The Development of the Area Business Plan 2005-06 3


2. Performance Targets & Measures 2005-06
The Service's targets and measures for 2005-06 are set out in the third column of the table below. Performance Targets are those that have
been agreed with Ministers and the Chief Executive of NOMS and will be published as targets for Correctional Services. A measure is a
means why which the NPD and the Chief Executive judge performance on key aspects of the NPS.

Target/Measure 2004-05 2005-06 Target/ Measure Comments Weighted Scorecard


Target/Measure Status
Offenders who No current targets. Performance Target 1 This is a new measure to reflect Weighted Scorecard – 10
pose a high risk of 90% of risk of harm the importance of work with (not in Weighted
harm assessments, risk offenders who pose a high risk Scorecard in 2004-05)
management plans and of harm. The definition of high
OASys sentence plans risk of harm will be related to the
on high risk offenders are assessments carried out by
completed within 5 areas within the overall
working days of the framework laid out by the NPD.
commencement of the
order or release into the
community

Victim contact 85% of victims to be Performance Target 2 Not in Weighted Scorecard


contacted within 8 85% of victims to be as target is now being
weeks of an offender contacted within 8 weeks exceeded in virtually all
receiving 12 or more of an offender receiving areas
months for a serious 12 or more months for a
sexual or violent serious sexual or violent
offence offence
Prolific and Other No current targets. Performance Target 3 This is a new measure to reflect Weighted Scorecard – 10
Priority Offenders 90% of risk of harm the importance of work with (not in Weighted
assessments and OASys offenders who pose a high risk Scorecard in 2004-05)
sentence plans are of re-offending. The definition of
completed on Prolific and high risk of re-offending will be
other Priority Offenders related to the agreements
within 5 working days of reached with local CDRP/Police
commencement of the within the overall framework set
order or release into the by the Home Office.
community

ICCP 17 ICCP Schemes run Performance Target 4 ICCP will be absorbed into the Not in Weighted Scorecard
with 1,790 orders and 600 completions for new sentencing framework. as it was not a national
1,100 completions offenders sentenced This measure is based on a scheme
before implementation of completion rate of 40% of the
the CJA projected commencements in
2004-05.

Reports to courts PSRs to Magistrates’ Performance Target 5 New measure to reflect the Weighted Scorecard – 10
Courts within 15 day 90% of reports perspective of the court. (not in Weighted
National Standard in (“expedited” and Scorecard in 2004-05)
90% of cases “adjourned”) provided
within the time scale
required by the court.

Enforcement Breach proceedings Performance Target 6 No change. There has been Weighted Scorecard – 7
are initiated within 10 Initiate breach steady improvement, but the (same as 2004-05)
days in 90% of cases proceedings in potential to increase the target is
accordance with National limited. LCJBs will be
Standards within 10 encouraged to create a new
working days in 90% of “end to end” enforcement
cases. measure which will focus on the
speed of the whole process.

The Development of the Area Business Plan 2005-06 5


Compliance To increase to 70% the Performance Target 7 Increase of 15% on 2004-05 to Weighted Scorecard – 10
proportion of orders Increase to 85% the take account of the inclusion of (increased from 4 in 2004-
and licences in which proportion of orders or those offenders who are allowed 05)
the offender complies licences in which the to remain under supervision
offender complies after breach action.

Further improvement is also


required to meet the target
agreed with the Prime Minister’s
Delivery Unit on community
order compliance (65% in 2004-
05 and 70% likely in 2005-06).
The weighting in the scorecard
has been increased to reflect the
increased importance of
compliance.

Performance Measure 1 Weighted Scorecard – 2


Appointments arranged (same as 2004-05)
in accordance with
National Standards

Performance Measure 2 Weighted Scorecard – 2


Appointments attended (same as 2004-05)
in accordance with
National Standards

Community 30,000 ECP Performance Target 8 This is based on a 75% Weighted Scorecard – 10
Punishment/ completions 50,000 ECP/unpaid work completion rate of the projected (same as 2004-05)
Unpaid Work completions ECP commencements in
2004/05. This is a modest target
but there is concern about the
impact of the implementation of
the CJA in April 2005.

The Development of the Area Business Plan 2005-06 6


Basic skills 32,000 Basic Skills Performance Target 9 Although new regional Weighted Scorecard –
starts (a) 40,000 Basic Skills arrangements with the LSCs and 7½ (same as 2004-05)
starts the OLSU are being piloted in
three regions in 2005-06, the
current targets are being
8,000 Basic Skills (b) 10,000 Basic Skills retained to maintain the focus Weighted Scorecard –
awards achieved awards and improvement in this area. 7½ (same as 2004-05)

Employment No target Performance Target 10 New target to reflect the Not in the Weighted
15,000 unemployed importance of employment in the Scorecard
offenders find and keep rehabilitation of offenders.
employment or
vocational training for 4
weeks or more during the
course of their
supervision

Accommodation No target Performance Measure 3 New measure reflecting the Not in the Weighted
Percentage of offenders importance of accommodation Scorecard
in suitable issues. Likely to be used to set
accommodation at end of a target in 2005-06.
order/licence compared
to start

Drug Treatment Completion rate of Performance Target 11 The target number of Weighted Scorecard – 10
and Testing 35%. 4,000 DTTO/DRR completions is based on 40% of (increased from 7 ½ in
Orders/Drug completions the projected DTTO 04/05)
Rehabilitation commencement figure for 2004-
Requirements 05, adjusted to give a “rounded”
figure. This replaces the
completion rate target for 2004-
05.

The Development of the Area Business Plan 2005-06 7


13,000 DTTO Performance Measure 4 DTTO/DRR commencements Weighted Scorecard - 10
commencements 16,000 DTTO/DRR retained as a key measure and (increased from 7 ½ in
(including 1,000 DTTO commencements included in the Weighted 04/05)
lower intensity) Scorecard

The weighted scorecard element


of both completions and
commencements has been
increased to demonstrate to
Ministers, the NTA and areas
the importance attached to this
work

Performance Measure 5
90% of first contacts
arranged (a) with the
probation service for
within a day and (b) with
the treatment provider for
within two days

Accredited 15,000 completions Performance Target 12 NPD will agree a profile with Weighted Scorecard - 10
Programmes 15,000 accredited individual areas based on their (same as 04/05)
programme completions business plans and using
evidence from OASys/OGRS
etc.

Performance Measure 6
Percentage of offenders
starting a programme out
of the total number of
programme requirements

The Development of the Area Business Plan 2005-06 8


Performance Measure 7
Percentage of offenders
completing a programme
out of the total who
attend the first session

Race Equality The Probation Service Performance Target 13 Not in Weighted Scorecard
to meet regionally set Regionally set
employment targets for employment targets for
minority ethnic staff; minority ethnic staff
and for clear proposals
in 95% of court reports
on minority ethnic
offenders

Performance Target 14 The measure on race and ethnic Weighted Scorecard – 10


95% of race and ethnic monitoring data has been (not in Weighted
monitoring data on staff included because of the Scorecard in 2004/05)
and offenders is returned importance of ensuring that
on time and using the information is available to
correct (Census 2001) support the employment targets
classifications. and to compare service delivery
between different groups of
offenders.

Staff sickness Staff sickness in the Performance Target 15 Not in the Weighted
Probation Service not Staff sickness in the NPS Scorecard
to exceed an average not to exceed an average
of 9 days/annum of 9 days/annum

The Development of the Area Business Plan 2005-06 9


3. Results for 2005-06
This section describes a format for identifying targets in relation to each performance measure
for 2005-06.

Column 1 is a reference, indicating the Performance Target (PT) or Performance Measure


(PM). Column 2 is a description of these. Column 3 contains the target for the previous year;
column 4, the actual (or estimated) performance against that target; and column 6, whether it
requires improvement (I) or maintenance (M). Column 5 is the target for 2005-06 (or the next
period planned).

Customer Results
1. 2. 3. 4. 5.
Ref: Description of target/measure Previous Planned M or I
performance
Target Actual Target Status
PT 2 Victim contact: victim or victim’s family to be 85% 85%
contacted within National Standard of 8 weeks
from sentence in 85% of cases involving
serious sexual or other violent offence where
offender is sentenced to 12 months or more.
PT 9 Achieve area target for basic skills starts and x
awards (Annex A refers) contributing to
national targets of 40,000 starts and 10,000
awards.
PT 10 Achieve area contribution (Annex A refers) to - - x
national target for 15,000 unemployed
offenders to find and keep employment or
vocational training for 4 weeks or more during
the course of their supervision.

PM 3 Percentage of offenders in suitable


accommodation at end of order/licence
compared to start

People Results
1. 2. 3. 4. 5.
Ref: Description of target/measure Previous Planned M or I
performance
Target Actual Target Status
PT 13 Achieve Home Secretary’s race equality
employment targets (published in July 1999)
or improve current performance where they
are already exceeded:

(i) Minority Ethnic representation in the area X%


workforce (contribution to regional target)
(ii) Retention / Resignation by grade and X%
ethnic group (contribution to national target)

(iii) Career progression by grade and ethnic X%


group (contribution to national target)

PT 15 Reduce sickness absence to an average of 9


9 days per staff year

Society Results
1. 2. 3. 4. 5.
Ref: Description of target/measure Previous Planned M or I
performance
Target Actual Target Status

No national targets

Key Performance Results


1. 2. 3. 4. 5.
Ref: Description of target/measure Previous Planned M or I
performance
Target Actual Target Status
PT 1 Risk assessments, risk management plans - 90%
and OASys sentence plans are completed
on high risk offenders completed within 5
working days of the commencement of the
order or release into the community

PT 3 Risk assessments and OASys sentence - 90%


plans are completed on Prolific and Other
Priority Offenders (POPOs) completed
within 5 working days of the
commencement of the order or release into
the community

PT 4 Completions of ICCP (where applicable) x x


contributing to national target of 600

PT 5 Court reports provided in accordance with - 90%


the timescale required by the court

PT 6 Breach action in accordance with National 90% 90%


Standards

PT 7 Level of offender compliance with orders 70% 85%


and licences (incl. orders allowed to
continue by the court following breach
action)

The Development of the Area Business Plan 2005-06 11


PM 1 Appointments arranged in accordance with 90% 90%
National Standards

PM 2 Appointments attended in accordance with 65% 65%


National Standards

PT 8 Completions of ECP/unpaid work: achieve X


area completions target (Annex A refers)
contributing to national target of 50,000

PT 11 Achieve area target for DTTO/DRR X


completions (Annex A refers) contributing to
4,000 nationally

PM 4 Achieve area target for DTTO/DRR X


commencements (Annex A refers)
contributing to 16,000 nationally

PM 5 DTTO first appointments with (a) probation 90% 90%


and (b) treatment provider arranged in
accordance with National Standards

PT 12 Achieve area target for completions of X


accredited programmes (Annex A refers)
contributing to national target of 15,000

PM 6 Percentage of offenders starting a -


programme out of the total number of
programme requirements

PM 7 Percentage of offenders completing a -


programme out of the total who attend the
first session

PT 14 95% of Race and Ethnic Monitoring data on 95% 95%


staff and offenders is returned on time and
using the correct (Census 2001)
classifications

The Development of the Area Business Plan 2005-06 12


4. Improvement Priorities
This section describes a format for setting out those enablers that need to be improved in
order to achieve key results. Please note the additional requirement to identify Race Equality
Scheme implications.

Improvement Priorities To deliver improved performance


Improvement priorities to be drawn from EEM Self assessment, against the following Target /
PIP feedback, IiP Feedback or any other diagnostic tool used Measure/ National standards
which identifies areas requiring improvement. results

Improvement Objective:

Owned by1 :

To be delivered by : --/--/---

Project plan developed? yes / no:

Costs & resource implications:

Race Equality Scheme implications:

Improvement Priorities To deliver improved performance


Improvement priorities to be drawn from EEM Self assessment, against the following Target /
PIP feedback, IiP Feedback or any other diagnostic tool used Measure/ National standards
which identifies areas requiring improvement. results

Improvement Objective:

Owned by :

To be delivered by : --/--/---

Project plan developed? yes / no:

Costs & resource implications:

Race Equality Scheme implications:

1
The person who ‘owns’ the improvement is the individual who is responsible and accountable. In project terms this could be the
project sponsor or could fit within a more normal line management structure.

The Development of the Area Business Plan 2005-06 13


Improvement Priorities To deliver improved performance
Improvement priorities to be drawn from EEM Self assessment, against the following Target /
PIP feedback, IiP Feedback or any other diagnostic tool used Measure/ National standards
which identifies areas requiring improvement. results

Improvement Objective:

Owned by :

To be delivered by : --/--/---

Project plan developed? yes / no:

Costs & resource implications:

Race Equality Scheme implications:

Improvement Priorities To deliver improved performance


Improvement priorities to be drawn from EEM Self assessment, against the following Target /
PIP feedback, IiP Feedback or any other diagnostic tool used Measure/ National standards
which identifies areas requiring improvement. results

Improvement Objective:

Owned by :

To be delivered by : --/--/---

Project plan developed? yes / no:

Costs & resource implications:

Race Equality Scheme implications:

The Development of the Area Business Plan 2005-06 14


5. Guidance on Formulating Business
Plans
This section sets out the approach in practice.

Step 1. Using performance information from the previous year (from the annual EEM
self-assessment report), complete each results part of the business plan template. So for
each Target or Measure enter:

Ref: Description of measure Previous Planned M or I


performance
Target Actual Target Status

‰ The target from the previous year

‰ The actual (estimated) performance for the period

‰ The target for the coming year

‰ The status - whether Maintenance or Improvement (where identified as a priority) is


required to meet the new target.

Step 2. Working back from the results section, the improvement priorities have to be
listed in the improvement priorities section of the business plan template. This is very much
a matter of judgement. It will be based on information from a number of sources including
the latest draft of the NPS Business Plan, the final prioritised list of improvements derived from
EEM self-assessment reports, recent PIP recommendations and other audits and local
imperatives. The following points should be taken into account: The NPD has decided to
remove the specific enabler headings from the template this year. It recognises that most
improvement priorities have elements of all the enablers.

‰ In most instances improvement priorities will be directed to where an improvement (I) is


required to a result, not where the new target is already being achieved and can be
maintained (M)

‰ Enablers will be linked to lower level action / project/ unit plans. Often action plans will also
draw upon material from some of the detailed AFIs identified by the EEM assessment
team.

‰ Areas should attempt to limit the number of improvement priorities to the critical few
required to achieve the targets and the major challenges identified in the NPS Business
Plan such as producing the separation between offender management and interventions.

The Development of the Area Business Plan 2005-06 15


Enablers Results

1 people
leadership . results
processes KEY IMPROVEMENT RESULTS
policy & strat

partnerships

Step 3. Check that regional working is reflected in the area plan. This will be important
in the wider context of NOMS and the emerging role of the ROMS.

Step 4. Ensure that obligations under the Race Equality Scheme are fully reflected in
all aspects of the business plan. Use the NPD EEM Diversity Checklist to ensure that
diversity considerations are reflected appropriately and that performance information upon
which the plan will be reviewed is appropriately segmented.

Step 5. Using the costs & resource implications information from each planned enabler,
and local budgetary information, identify how the budget will support the area business plan.

The Development of the Area Business Plan 2005-06 16


6. Weighted Scorecard
The Weighted Scorecard in 2005-06

The indicators to be used in the scorecard in 2005-06 are set out below, weighted as shown.

Reference: Summary Description Weighting


Performance
Target (PT)
/Performance
Measure (PM)
PT 1 Timeliness of risk of harm assessments, risk 10
management plans and OASys sentence plans on
high risk offenders

PT 3 Timeliness of risk of harm assessments and OASys 10


sentence plans on Prolific and other Priority Offenders

PT 5 Reports to the court provided within the timescale 10


required by the court.

PT 6 Enforcement 7

PT 7 Compliance (no 2nd/3rd unacceptable failure, plus 10


orders allowed to continue)

PM 1 Appointments arranged in accordance with National 2


Standards

PM 2 Appointments attended in accordance with National 2


Standards

PT 8 ECP/Unpaid Work completions 10

PT 9 (a) Basic skills starts 7½

PT 9 (b) Basic skills awards 7½

PT 11 DTTO/DRR completions 10

PR 4 DTTO/DRR commencements 10

PT 12 Accredited programme completions 10

PT 14 Timely and correctly classified race and ethnic 10


monitoring data on staff and offenders

The Development of the Area Business Plan 2005-06 17


Annex A
Indicative Area Targets 2005-06
DTTO/DRR ECP/Unpaid
Accredited Commence- DTTO/DRR Work Basic Skills Basic Skills Employment/
Area % share Programmes ments Completions Completions Starts Awards Training
Avon & Somerset 2.39 358 382 96 1,194 955 239 358
Bedfordshire 0.97 145 155 39 484 388 97 145
Cambridgeshire 1.12 167 179 45 558 446 112 167
Cheshire 1.70 255 272 68 851 681 170 255
Cumbria 0.92 137 147 37 458 367 92 137
Derbyshire 1.74 261 278 70 869 695 174 261
Devon & Cornwall 2.46 370 394 99 1,232 986 246 370
Dorset 0.96 144 153 38 479 383 96 144
Durham 1.38 207 220 55 689 551 138 207
Essex 2.34 352 375 94 1,172 938 234 352
Gloucestershire 0.82 124 132 33 412 330 82 124
Greater Manchester 6.19 928 990 247 3,094 2,475 619 928
Hampshire 2.82 422 451 113 1,408 1,127 282 422
Hertfordshire 1.29 194 206 52 645 516 129 194
Humberside 1.97 296 316 79 986 789 197 296
Kent 2.57 385 411 103 1,284 1,027 257 385
Lancashire 3.02 453 483 121 1,510 1,208 302 453
Leicestershire 1.75 262 280 70 874 699 175 262
Lincolnshire 1.05 157 168 42 524 419 105 157
London 14.84 2,226 2,374 594 7,419 5,936 1,484 2,226
Merseyside 3.74 562 599 150 1,872 1,497 374 562
Norfolk 1.33 199 213 53 664 531 133 199
North Yorkshire 1.09 163 174 44 544 435 109 163
Northamptonshire 1.06 159 169 42 530 424 106 159
Northumbria 3.43 514 548 137 1,714 1,371 343 514
Nottinghamshire 2.28 343 365 91 1,142 914 228 343
South Yorkshire 3.07 461 491 123 1,535 1,228 307 461
Staffordshire 1.90 285 304 76 951 761 190 285
Suffolk 0.99 148 158 40 495 396 99 148
Surrey 1.05 157 168 42 524 419 105 157
Sussex 2.11 316 337 84 1,053 842 211 316
Teesside 1.59 239 255 64 797 638 159 239
Thames Valley 2.75 413 441 110 1,377 1,102 275 413
Warwickshire 0.75 112 119 30 373 298 75 112
West Mercia 1.81 272 290 72 905 724 181 272
West Midlands 6.69 1,003 1,070 268 3,344 2,675 669 1,003
West Yorkshire 4.89 733 782 196 2,444 1,955 489 733
Wiltshire 0.90 135 144 36 451 360 90 135
Dyfed-Powys 0.86 130 138 35 432 346 86 130
Gwent 1.32 198 212 53 661 529 132 198
North Wales 1.24 186 199 50 621 497 124 186
South Wales 2.85 428 457 114 1,427 1,142 285 428

England & Wales 100.00 15,000 16,000 4,000 50,000 40,000 10,000 15,000

The Development of the Area Business Plan 2005-06 18


Annex B
RISK REGISTER

Risk Counter Measures

No. Risk / Opportunity Description Category Risk Likelihood Impact Taken Planned Proximity Date Date
Full description of the risk and how e.g. financial , Owner From VL to From VL Controls in place Controls proposed Time frame for Reviewed Actioned
the likelihood / impact will effect operational, Name/ unit VH to VH and active risk, e.g. long When did When were
task in question external, HR and phone term, on going, risk owner actions
number specific milestone last review taken to
this mitigate risk
Timetable for Core Data Returns 2005-06 Annex C
Indicator Description Method/ Data Policy lead Deadline
and Frequency collection
of collection contact

High Risk Timeliness of risk of harm assessments, risk management plans and OASys sentence Quarterly return Paris Mikkides Liz Hill 15th of month
Offenders plans on high risk offenders* to NPD following
reporting period

Prolific & Other Timeliness of risk of harm assessments and OASys sentence plans on Prolific and Quarterly return Paris Mikkides Lisa Cox 15th of month
Priority other Priority Offenders* to NPD following
Offenders reporting period

Victim Contact to be made within the National Standard of 8 weeks from sentence in 85% of Quarterly Paris Mikkides Liz Hill Last day of third
Contact cases involving serious sexual or other violent offence where offender is sentenced to return to NPD month following
12 months or more. reporting period

Intensive To achieve 600 completions of ICCP Monthly return to Ed Stradling Claire Wiggins 15th of month
Change & NPD following
Control reporting period
Programme
(ICCP)
Timeliness of To increase to 90% the proportion of court reports completed in within the timescale Quarterly return Ed Stradling Liz Hill Last day of
Court Reports requested by the court* to NPD month following
reporting period

Enforcement Breach action to be taken in accordance with the National Standard (on or before the Monthly Ed Stradling Roger 15th of month
second unacceptable failure for community sentences and on or before the third NSMART return McGarva following
unacceptable failure for licence cases). to NPD reporting period
Target: 90%*

Compliance Proportion of orders and licences in which there is no second/third unacceptable failure Monthly Ed Stradling Roger 15th of month
to comply, plus orders allowed to continue following breach action. (Target = 85%)* NSMART return McGarva following
to NPD reporting period
Appointments arranged and attended in accordance with National Standards Monthly Ed Stradling Roger 15th of month
NSMART return McGarva following
to NPD reporting period

ECP/Unpaid 50,000 completions of ECP/unpaid work* Monthly return to Ed Stradling Martin Copsey Last day of
work NPD month following
reporting period

Basic Skills 40,000 basic skills starts* and 10,000 awards* Monthly return to Ed Stradling Martin Copsey 10th working day
NPD of month
following
reporting period

Employment 15,000 unemployed offenders to find and keep employment or vocational training for 4 To be Martin Copsey
weeks or more during the course of their supervision determined

Accommodation Percentage of offenders in suitable accommodation at end of order/licence compared Monthly Ed Stradling Liz Hill 15th of month
to start NSMART return following
to NPD reporting period

DTTOs/ (a) 4,000 DTTO/DRR completions* Monthly return to Paris Mikkides Claire Wiggins 20th of month
DRRs (b) 16,000 DTTO/DRR commencements* NPD following
reporting period

Accredited 15,000 accredited programme completions* Monthly and Ed Stradling Meg Blumsom Last day of
Programmes quarterly return month following
to NPD/IAPS reporting period

Percentage of offenders starting a programme out of the total number of programme Monthly and Ed Stradling Meg Blumsom Last day of
requirements quarterly return month following
to NPD/IAPS reporting period

21
Percentage of offenders completing a programme out of the total number who attend Monthly and Ed Stradling Meg Blumsom Last day of
the first session quarterly return month following
to NPD/IAPS reporting period

Race & Ethnic Achieve regionally set employment targets for minority ethnic staff Annual ‘census’ Helen Smith Diane Baderin 31st January.
Monitoring of returns to NPD
Offenders and
Staff

95% of race and ethnic monitoring data on staff and offenders is returned on time and Six-monthly Paris Mikkides Diane Baderin End of month
using the correct (Census 2001) classifications*. REM returns following
reporting period

Sickness To reduce sickness absence in the National Probation Monthly return to Ed Stradling Richard Cullen Last day of
absence Service to an average of 9 days per member of staff per NPD month following
year reporting period

*Weighted Scorecard indicator

22