AREA BUSINESS PLANS 2005-06

PURPOSE
To provide areas with the information required to begin work on their draft business plans for 2005-06.

Probation Circular
REFERENCE NO: 58/2004 ISSUE DATE: 23 December 2004 IMPLEMENTATION DATE: Immediate EXPIRY DATE: March 2006 TO: Chairs of Probation Boards Chief Officers of Probation Secretaries of Probation Boards CC: Board Treasurers Regional Managers AUTHORISED BY: Roger McGarva, Head of Regions and Performance Management ATTACHED: The Development of the Area Business Plan 2005-06

ACTION
Areas should draft their plans for next year using the attached guidance and submit them to their Regional Manager by Monday, 28 February 2005, or earlier if possible.

SUMMARY
This circular accompanies The Development of the Area Business Plan 2005-06, which, as in previous years, provides guidance on the format and content of area plans for the coming year. The format will once again be that of the European Foundation for Quality Management (EFQM) Excellence Model. There are, however, some changes to the performance indicators. The guidance also sets out the contents and weightings for the Weighted Scorecard for 2005-06.

RELEVANT PREVIOUS PROBATION CIRCULARS
None.

CONTACT FOR ENQUIRIES
Email: Ed.Stradling@homeoffice.gsi.gov.uk, or telephone: (020) 7217 0758.

National Probation Directorate
Horseferry House, Dean Ryle Street, London, SW1P 2AW General Enquiries: 020 7217 0659 Fax: 020 7217 0660

Enforcement, rehabilitation and public protection

Timetable Areas are requested to submit their draft plans to their Regional Manager by no later than 28 February 2005. This is to enable the Head of Regions & Performance Management, the Regional Manager and the Regional Offender Manager to consider the draft plan and provide feedback by 11 March, after which the final plans will need to be submitted by 22 March for sign-off by the end of March. The planning process should be done jointly with setting the budget and the NPD will scrutinise both documents together and sign-off will only be provided if both are satisfactory. Regional Planning The NPD is not expecting probation areas to work together to produce regional probation plans although collaboration between areas will be welcome. The ROMs will lead on the preparation of a strategic plan for the region covering all aspects of work with offenders both in custody and the community Performance Targets and Measures The existing Service Delivery Agreements (SDAs) and Supporting Performance Measures (SPMs) will be replaced by Performance Targets and Performance Measures. It should be noted that at the time of writing these are indicative and await the final approval of Ministers. Some of the indicators are familiar, e.g. enforcement and accredited programme completions; others are new, including those on high-risk offenders and Prolific and Other Priority Offenders (POPOs) and on employment and accommodation. Where applicable, the targets and measures are broken down by area. The future of the Performance Bonus Scheme has not been resolved, but if it is continued, it will use the same indicators as the Weighted Scorecard.

PC58/2004 - Area Business Plans 2005-06

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The Development of the Area Business Plan for 2005-06

December 2004

Contents
Contents
Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Annex A Annex B Annex C Introduction to the Guide Performance Targets & Measures 2005-06 Results for 2005-06 Improvement Priorities Guidance on Formulating Business Plans Weighted Scorecard Indicative Area Targets Risk Register Timetable for Core Data Returns

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1. Introduction to the Guide
The purpose of this document is to support areas in the production of the area annual business plan. The area plan is central to the delivery of services throughout England & Wales and to ensuring that all key stakeholders have a common understanding of local priorities. To ensure a consistency of approach, the format of area plans will again use the broad heading of the EEM framework. This will also enable the identified Areas for Improvement from recent assessments to be readily included within the plan. This is designed to be a 'working' document and areas may need to consider a separate 'flyer' to use with other stakeholders. Risk Chief Officers as Accountable Officers are required to sign a statement of Internal Control accompanying their accounts. HM Treasury guidance clearly underlines the requirement to make a statement based on your identification and management of business risk. The Director General of the NPS, is required to sign a similar statement on behalf of the National Probation Service, as is the Permanent Secretary on behalf of the Home Office as a whole. The new Director of Probation will assume this responsibility for the NPS in 2005-06. As for last year, please identify the top ten risks associated with the delivery of your business plan and list them on the risk register at Annex B. You are free to use either the HM Treasury Orange Book categories (listed in the Draft Framework) or the EFQM Enablers. Please note: The deadline for submission of draft area and regional plans is 28 February 2005. Your Regional Manager is available to give further guidance on the whole planning process.

Roger McGarva Head of Regions & Performance Management

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2. Performance Targets & Measures 2005-06
The Service's targets and measures for 2005-06 are set out in the third column of the table below. Performance Targets are those that have been agreed with Ministers and the Chief Executive of NOMS and will be published as targets for Correctional Services. A measure is a means why which the NPD and the Chief Executive judge performance on key aspects of the NPS. Target/Measure Offenders who pose a high risk of harm 2004-05 Target/Measure No current targets. 2005-06 Target/ Measure Comments Performance Target 1 90% of risk of harm assessments, risk management plans and OASys sentence plans on high risk offenders are completed within 5 working days of the commencement of the order or release into the community Performance Target 2 85% of victims to be contacted within 8 weeks of an offender receiving 12 or more months for a serious sexual or violent offence This is a new measure to reflect the importance of work with offenders who pose a high risk of harm. The definition of high risk of harm will be related to the assessments carried out by areas within the overall framework laid out by the NPD. Weighted Scorecard Status Weighted Scorecard – 10 (not in Weighted Scorecard in 2004-05)

Victim contact

85% of victims to be contacted within 8 weeks of an offender receiving 12 or more months for a serious sexual or violent offence

Not in Weighted Scorecard as target is now being exceeded in virtually all areas

Prolific and Other Priority Offenders

No current targets.

Performance Target 3 90% of risk of harm assessments and OASys sentence plans are completed on Prolific and other Priority Offenders within 5 working days of commencement of the order or release into the community Performance Target 4 600 completions for offenders sentenced before implementation of the CJA Performance Target 5 90% of reports (“expedited” and “adjourned”) provided within the time scale required by the court. Performance Target 6 Initiate breach proceedings in accordance with National Standards within 10 working days in 90% of cases.

This is a new measure to reflect the importance of work with offenders who pose a high risk of re-offending. The definition of high risk of re-offending will be related to the agreements reached with local CDRP/Police within the overall framework set by the Home Office. ICCP will be absorbed into the new sentencing framework. This measure is based on a completion rate of 40% of the projected commencements in 2004-05. New measure to reflect the perspective of the court.

Weighted Scorecard – 10 (not in Weighted Scorecard in 2004-05)

ICCP

17 ICCP Schemes run with 1,790 orders and 1,100 completions

Not in Weighted Scorecard as it was not a national scheme

Reports to courts

PSRs to Magistrates’ Courts within 15 day National Standard in 90% of cases

Weighted Scorecard – 10 (not in Weighted Scorecard in 2004-05)

Enforcement

Breach proceedings are initiated within 10 days in 90% of cases

No change. There has been steady improvement, but the potential to increase the target is limited. LCJBs will be encouraged to create a new “end to end” enforcement measure which will focus on the speed of the whole process.

Weighted Scorecard – 7 (same as 2004-05)

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Compliance

To increase to 70% the proportion of orders and licences in which the offender complies

Performance Target 7 Increase to 85% the proportion of orders or licences in which the offender complies

Increase of 15% on 2004-05 to take account of the inclusion of those offenders who are allowed to remain under supervision after breach action. Further improvement is also required to meet the target agreed with the Prime Minister’s Delivery Unit on community order compliance (65% in 200405 and 70% likely in 2005-06). The weighting in the scorecard has been increased to reflect the increased importance of compliance.

Weighted Scorecard – 10 (increased from 4 in 200405)

Performance Measure 1 Appointments arranged in accordance with National Standards Performance Measure 2 Appointments attended in accordance with National Standards Community Punishment/ Unpaid Work 30,000 ECP completions Performance Target 8 50,000 ECP/unpaid work completions This is based on a 75% completion rate of the projected ECP commencements in 2004/05. This is a modest target but there is concern about the impact of the implementation of the CJA in April 2005.

Weighted Scorecard – 2 (same as 2004-05)

Weighted Scorecard – 2 (same as 2004-05)

Weighted Scorecard – 10 (same as 2004-05)

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Basic skills

32,000 Basic Skills starts

Performance Target 9 (a) 40,000 Basic Skills starts (b) 10,000 Basic Skills awards

8,000 Basic Skills awards achieved Employment No target

Although new regional arrangements with the LSCs and the OLSU are being piloted in three regions in 2005-06, the current targets are being retained to maintain the focus and improvement in this area.

Weighted Scorecard – 7½ (same as 2004-05)

Weighted Scorecard – 7½ (same as 2004-05) Not in the Weighted Scorecard

Performance Target 10 New target to reflect the importance of employment in the 15,000 unemployed rehabilitation of offenders. offenders find and keep employment or vocational training for 4 weeks or more during the course of their supervision Performance Measure 3 Percentage of offenders in suitable accommodation at end of order/licence compared to start Performance Target 11 4,000 DTTO/DRR completions New measure reflecting the importance of accommodation issues. Likely to be used to set a target in 2005-06.

Accommodation

No target

Not in the Weighted Scorecard

Drug Treatment and Testing Orders/Drug Rehabilitation Requirements

Completion rate of 35%.

The target number of completions is based on 40% of the projected DTTO commencement figure for 200405, adjusted to give a “rounded” figure. This replaces the completion rate target for 200405.

Weighted Scorecard – 10 (increased from 7 ½ in 04/05)

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13,000 DTTO commencements (including 1,000 DTTO lower intensity)

Performance Measure 4 DTTO/DRR commencements retained as a key measure and 16,000 DTTO/DRR included in the Weighted commencements Scorecard The weighted scorecard element of both completions and commencements has been increased to demonstrate to Ministers, the NTA and areas the importance attached to this work Performance Measure 5 90% of first contacts arranged (a) with the probation service for within a day and (b) with the treatment provider for within two days

Weighted Scorecard - 10 (increased from 7 ½ in 04/05)

Accredited Programmes

15,000 completions

Performance Target 12 15,000 accredited programme completions

NPD will agree a profile with individual areas based on their business plans and using evidence from OASys/OGRS etc.

Weighted Scorecard - 10 (same as 04/05)

Performance Measure 6 Percentage of offenders starting a programme out of the total number of programme requirements

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Performance Measure 7 Percentage of offenders completing a programme out of the total who attend the first session Race Equality The Probation Service to meet regionally set employment targets for minority ethnic staff; and for clear proposals in 95% of court reports on minority ethnic offenders Performance Target 13 Regionally set employment targets for minority ethnic staff Not in Weighted Scorecard

Performance Target 14 95% of race and ethnic monitoring data on staff and offenders is returned on time and using the correct (Census 2001) classifications.

The measure on race and ethnic monitoring data has been included because of the importance of ensuring that information is available to support the employment targets and to compare service delivery between different groups of offenders.

Weighted Scorecard – 10 (not in Weighted Scorecard in 2004/05)

Staff sickness

Staff sickness in the Probation Service not to exceed an average of 9 days/annum

Performance Target 15 Staff sickness in the NPS not to exceed an average of 9 days/annum

Not in the Weighted Scorecard

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3. Results for 2005-06
This section describes a format for identifying targets in relation to each performance measure for 2005-06. Column 1 is a reference, indicating the Performance Target (PT) or Performance Measure (PM). Column 2 is a description of these. Column 3 contains the target for the previous year; column 4, the actual (or estimated) performance against that target; and column 6, whether it requires improvement (I) or maintenance (M). Column 5 is the target for 2005-06 (or the next period planned).

Customer Results
1. Ref: 2. Description of target/measure 3. Previous performance Target Actual
85%

4. Planned Target
85%

5. M or I Status

PT 2

PT 9

PT 10

Victim contact: victim or victim’s family to be contacted within National Standard of 8 weeks from sentence in 85% of cases involving serious sexual or other violent offence where offender is sentenced to 12 months or more. Achieve area target for basic skills starts and awards (Annex A refers) contributing to national targets of 40,000 starts and 10,000 awards. Achieve area contribution (Annex A refers) to national target for 15,000 unemployed offenders to find and keep employment or vocational training for 4 weeks or more during the course of their supervision. Percentage of offenders in suitable accommodation at end of order/licence compared to start

x

-

-

x

PM 3

People Results
1. Ref:
PT 13

2. Description of target/measure
Achieve Home Secretary’s race equality employment targets (published in July 1999) or improve current performance where they are already exceeded: (i) Minority Ethnic representation in the area workforce (contribution to regional target)

3. Previous performance Target Actual

4. Planned Target

5. M or I Status

X%

(ii) Retention / Resignation by grade and ethnic group (contribution to national target) (iii) Career progression by grade and ethnic group (contribution to national target) PT 15 Reduce sickness absence to an average of 9 days per staff year

X% X% 9

Society Results
1. Ref: 2. Description of target/measure 3. Previous performance Target Actual 4. Planned Target 5. M or I Status

No national targets

Key Performance Results
1. Ref: 2. Description of target/measure 3. Previous performance Target Actual
-

4. Planned Target
90%

5. M or I Status

PT 1

Risk assessments, risk management plans and OASys sentence plans are completed on high risk offenders completed within 5 working days of the commencement of the order or release into the community Risk assessments and OASys sentence plans are completed on Prolific and Other Priority Offenders (POPOs) completed within 5 working days of the commencement of the order or release into the community Completions of ICCP (where applicable) contributing to national target of 600 Court reports provided in accordance with the timescale required by the court Breach action in accordance with National Standards Level of offender compliance with orders and licences (incl. orders allowed to continue by the court following breach action)

PT 3

-

90%

PT 4 PT 5 PT 6 PT 7

x 90% 70%

x 90% 90% 85%

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PM 1 PM 2 PT 8

Appointments arranged in accordance with National Standards Appointments attended in accordance with National Standards Completions of ECP/unpaid work: achieve area completions target (Annex A refers) contributing to national target of 50,000 Achieve area target for DTTO/DRR completions (Annex A refers) contributing to 4,000 nationally Achieve area target for DTTO/DRR commencements (Annex A refers) contributing to 16,000 nationally DTTO first appointments with (a) probation and (b) treatment provider arranged in accordance with National Standards Achieve area target for completions of accredited programmes (Annex A refers) contributing to national target of 15,000 Percentage of offenders starting a programme out of the total number of programme requirements Percentage of offenders completing a programme out of the total who attend the first session 95% of Race and Ethnic Monitoring data on staff and offenders is returned on time and using the correct (Census 2001) classifications

90% 65%

90% 65% X

PT 11

X

PM 4

X

PM 5

90%

90%

PT 12

X

PM 6

-

PM 7

-

PT 14

95%

95%

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4. Improvement Priorities
This section describes a format for setting out those enablers that need to be improved in order to achieve key results. Please note the additional requirement to identify Race Equality Scheme implications.

Improvement Priorities
Improvement priorities to be drawn from EEM Self assessment, PIP feedback, IiP Feedback or any other diagnostic tool used which identifies areas requiring improvement.

To deliver improved performance against the following Target / Measure/ National standards results

Improvement Objective: Owned by1 : To be delivered by : --/--/--Project plan developed? yes / no: Costs & resource implications: Race Equality Scheme implications:

Improvement Priorities
Improvement priorities to be drawn from EEM Self assessment, PIP feedback, IiP Feedback or any other diagnostic tool used which identifies areas requiring improvement.

To deliver improved performance against the following Target / Measure/ National standards results

Improvement Objective: Owned by : To be delivered by : --/--/--Project plan developed? yes / no: Costs & resource implications: Race Equality Scheme implications:

1

The person who ‘owns’ the improvement is the individual who is responsible and accountable. In project terms this could be the

project sponsor or could fit within a more normal line management structure.

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Improvement Priorities
Improvement priorities to be drawn from EEM Self assessment, PIP feedback, IiP Feedback or any other diagnostic tool used which identifies areas requiring improvement.

To deliver improved performance against the following Target / Measure/ National standards results

Improvement Objective: Owned by : To be delivered by : --/--/--Project plan developed? yes / no: Costs & resource implications: Race Equality Scheme implications:

Improvement Priorities
Improvement priorities to be drawn from EEM Self assessment, PIP feedback, IiP Feedback or any other diagnostic tool used which identifies areas requiring improvement.

To deliver improved performance against the following Target / Measure/ National standards results

Improvement Objective: Owned by : To be delivered by : --/--/--Project plan developed? yes / no: Costs & resource implications: Race Equality Scheme implications:

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5. Guidance on Formulating Business Plans
This section sets out the approach in practice. Step 1. Using performance information from the previous year (from the annual EEM self-assessment report), complete each results part of the business plan template. So for each Target or Measure enter: Ref: Description of measure Previous performance Target Actual Planned Target M or I Status

The target from the previous year The actual (estimated) performance for the period The target for the coming year The status - whether Maintenance or Improvement (where identified as a priority) is required to meet the new target. Step 2. Working back from the results section, the improvement priorities have to be listed in the improvement priorities section of the business plan template. This is very much a matter of judgement. It will be based on information from a number of sources including the latest draft of the NPS Business Plan, the final prioritised list of improvements derived from EEM self-assessment reports, recent PIP recommendations and other audits and local imperatives. The following points should be taken into account: The NPD has decided to remove the specific enabler headings from the template this year. It recognises that most improvement priorities have elements of all the enablers. In most instances improvement priorities will be directed to where an improvement (I) is required to a result, not where the new target is already being achieved and can be maintained (M) Enablers will be linked to lower level action / project/ unit plans. Often action plans will also draw upon material from some of the detailed AFIs identified by the EEM assessment team. Areas should attempt to limit the number of improvement priorities to the critical few required to achieve the targets and the major challenges identified in the NPS Business Plan such as producing the separation between offender management and interventions.

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Enablers
1 . people policy & strat partnerships processes

Results

leadership

results KEY IMPROVEMENT RESULTS

Step 3. Check that regional working is reflected in the area plan. This will be important in the wider context of NOMS and the emerging role of the ROMS. Step 4. Ensure that obligations under the Race Equality Scheme are fully reflected in all aspects of the business plan. Use the NPD EEM Diversity Checklist to ensure that diversity considerations are reflected appropriately and that performance information upon which the plan will be reviewed is appropriately segmented. Step 5. Using the costs & resource implications information from each planned enabler, and local budgetary information, identify how the budget will support the area business plan.

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6. Weighted Scorecard
The Weighted Scorecard in 2005-06 The indicators to be used in the scorecard in 2005-06 are set out below, weighted as shown. Reference: Performance Target (PT) /Performance Measure (PM) PT 1 Summary Description Weighting

Timeliness of risk of harm assessments, risk management plans and OASys sentence plans on high risk offenders Timeliness of risk of harm assessments and OASys sentence plans on Prolific and other Priority Offenders Reports to the court provided within the timescale required by the court. Enforcement Compliance (no 2nd/3rd unacceptable failure, plus orders allowed to continue) Appointments arranged in accordance with National Standards Appointments attended in accordance with National Standards ECP/Unpaid Work completions Basic skills starts Basic skills awards DTTO/DRR completions DTTO/DRR commencements Accredited programme completions Timely and correctly classified race and ethnic monitoring data on staff and offenders

10

PT 3 PT 5 PT 6 PT 7 PM 1 PM 2 PT 8 PT 9 (a) PT 9 (b) PT 11 PR 4 PT 12 PT 14

10 10 7 10 2 2 10 7½ 7½ 10 10 10 10

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Annex A Indicative Area Targets 2005-06
Area Accredited % share Programmes DTTO/DRR Commencements ECP/Unpaid DTTO/DRR Work Completions Completions Basic Skills Starts Basic Skills Awards Employment/ Training

Avon & Somerset Bedfordshire Cambridgeshire Cheshire Cumbria Derbyshire Devon & Cornwall Dorset Durham Essex Gloucestershire Greater Manchester Hampshire Hertfordshire Humberside Kent Lancashire Leicestershire Lincolnshire London Merseyside Norfolk North Yorkshire Northamptonshire Northumbria Nottinghamshire South Yorkshire Staffordshire Suffolk Surrey Sussex Teesside Thames Valley Warwickshire West Mercia West Midlands West Yorkshire Wiltshire Dyfed-Powys Gwent North Wales South Wales England & Wales

2.39 0.97 1.12 1.70 0.92 1.74 2.46 0.96 1.38 2.34 0.82 6.19 2.82 1.29 1.97 2.57 3.02 1.75 1.05 14.84 3.74 1.33 1.09 1.06 3.43 2.28 3.07 1.90 0.99 1.05 2.11 1.59 2.75 0.75 1.81 6.69 4.89 0.90 0.86 1.32 1.24 2.85 100.00

358 145 167 255 137 261 370 144 207 352 124 928 422 194 296 385 453 262 157 2,226 562 199 163 159 514 343 461 285 148 157 316 239 413 112 272 1,003 733 135 130 198 186 428 15,000

382 155 179 272 147 278 394 153 220 375 132 990 451 206 316 411 483 280 168 2,374 599 213 174 169 548 365 491 304 158 168 337 255 441 119 290 1,070 782 144 138 212 199 457 16,000

96 39 45 68 37 70 99 38 55 94 33 247 113 52 79 103 121 70 42 594 150 53 44 42 137 91 123 76 40 42 84 64 110 30 72 268 196 36 35 53 50 114 4,000

1,194 484 558 851 458 869 1,232 479 689 1,172 412 3,094 1,408 645 986 1,284 1,510 874 524 7,419 1,872 664 544 530 1,714 1,142 1,535 951 495 524 1,053 797 1,377 373 905 3,344 2,444 451 432 661 621 1,427 50,000

955 388 446 681 367 695 986 383 551 938 330 2,475 1,127 516 789 1,027 1,208 699 419 5,936 1,497 531 435 424 1,371 914 1,228 761 396 419 842 638 1,102 298 724 2,675 1,955 360 346 529 497 1,142 40,000

239 97 112 170 92 174 246 96 138 234 82 619 282 129 197 257 302 175 105 1,484 374 133 109 106 343 228 307 190 99 105 211 159 275 75 181 669 489 90 86 132 124 285 10,000

358 145 167 255 137 261 370 144 207 352 124 928 422 194 296 385 453 262 157 2,226 562 199 163 159 514 343 461 285 148 157 316 239 413 112 272 1,003 733 135 130 198 186 428 15,000

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Annex B
RISK REGISTER
Risk No. Risk / Opportunity Description Full description of the risk and how the likelihood / impact will effect task in question Category e.g. financial , operational, external, HR Risk Likelihood Owner From VL to Name/ unit VH and phone number Impact From VL to VH Counter Measures Taken Controls in place and active Planned Controls proposed Proximity Time frame for risk, e.g. long term, on going, specific milestone Date Reviewed When did risk owner last review this Date Actioned When were actions taken to mitigate risk

Timetable for Core Data Returns 2005-06
Indicator Description Method/ Data and Frequency collection of collection contact Policy lead

Annex C
Deadline

High Risk Offenders

Timeliness of risk of harm assessments, risk management plans and OASys sentence Quarterly return plans on high risk offenders* to NPD

Paris Mikkides Liz Hill

15th of month following reporting period 15th of month following reporting period Last day of third month following reporting period

Prolific & Other Priority Offenders Victim Contact

Timeliness of risk of harm assessments and OASys sentence plans on Prolific and other Priority Offenders*

Quarterly return to NPD

Paris Mikkides Lisa Cox

Contact to be made within the National Standard of 8 weeks from sentence in 85% of cases involving serious sexual or other violent offence where offender is sentenced to 12 months or more. To achieve 600 completions of ICCP

Quarterly return to NPD

Paris Mikkides Liz Hill

Intensive Change & Control Programme (ICCP) Timeliness of Court Reports

Monthly return to Ed Stradling NPD

Claire Wiggins 15th of month following reporting period Liz Hill Last day of month following reporting period 15th of month following reporting period 15th of month following reporting period

To increase to 90% the proportion of court reports completed in within the timescale requested by the court*

Quarterly return to NPD

Ed Stradling

Enforcement

Breach action to be taken in accordance with the National Standard (on or before the second unacceptable failure for community sentences and on or before the third unacceptable failure for licence cases). Target: 90%*

Monthly Ed Stradling NSMART return to NPD

Roger McGarva

Compliance

Proportion of orders and licences in which there is no second/third unacceptable failure Monthly Ed Stradling to comply, plus orders allowed to continue following breach action. (Target = 85%)* NSMART return to NPD

Roger McGarva

Appointments arranged and attended in accordance with National Standards

Monthly Ed Stradling NSMART return to NPD Monthly return to Ed Stradling NPD

Roger McGarva

15th of month following reporting period

ECP/Unpaid work

50,000 completions of ECP/unpaid work*

Martin Copsey Last day of month following reporting period Martin Copsey 10th working day of month following reporting period Martin Copsey

Basic Skills

40,000 basic skills starts* and 10,000 awards*

Monthly return to Ed Stradling NPD

Employment

15,000 unemployed offenders to find and keep employment or vocational training for 4 To be weeks or more during the course of their supervision determined

Accommodation Percentage of offenders in suitable accommodation at end of order/licence compared to start

Monthly Ed Stradling NSMART return to NPD

Liz Hill

15th of month following reporting period

DTTOs/ DRRs

(a) 4,000 DTTO/DRR completions* (b) 16,000 DTTO/DRR commencements*

Monthly return to Paris Mikkides Claire Wiggins 20th of month NPD following reporting period Monthly and quarterly return to NPD/IAPS Monthly and quarterly return to NPD/IAPS Ed Stradling Meg Blumsom Last day of month following reporting period Meg Blumsom Last day of month following reporting period

Accredited Programmes

15,000 accredited programme completions*

Percentage of offenders starting a programme out of the total number of programme requirements

Ed Stradling

21

Percentage of offenders completing a programme out of the total number who attend the first session

Monthly and quarterly return to NPD/IAPS

Ed Stradling

Meg Blumsom Last day of month following reporting period Diane Baderin 31st January.

Race & Ethnic Monitoring of Offenders and Staff

Achieve regionally set employment targets for minority ethnic staff

Annual ‘census’ Helen Smith returns to NPD

95% of race and ethnic monitoring data on staff and offenders is returned on time and using the correct (Census 2001) classifications*.

Six-monthly REM returns

Paris Mikkides Diane Baderin End of month following reporting period Richard Cullen Last day of month following reporting period

Sickness absence

To reduce sickness absence in the National Probation Service to an average of 9 days per member of staff per year

Monthly return to Ed Stradling NPD

*Weighted Scorecard indicator

22