National Directorate

National Probation Service Performance Report 6

December 2002
EITHNE WALLIS NATIONAL DIRECTOR

Introduction
The National Probation Service (NPS) was formed on 1 April 2001 under the Criminal Justice and Court Services Act. Here I present high level reports on the NPS 3-year change programme entitled “A New Choreography”. This fundamental reconstruction of the previous 54 area services and Home Office probation policy unit is intended to create a credible, young adult and adult community corrections organisation. There are now 43 component parts of the NPS – 42 operational delivery areas coterminous with police boundaries and a central probation directorate based in Horseferry House. The NPS 10 regions are mapped on those of the GORs and the Welsh Assembly. The aim is to design cutting edge risk assessment tools and offender programmes and interventions based on the evidence of what is most likely to reduce predicted reconviction rates and give better public protection. At the same time, our imperative is to build capacity to operationalise and deliver these services. A major collective achievement in Year 1 has been the move from 54 different systems to a single, national monitoring system, enabling these regular, high level reports on key delivery indicators across all 42 operational areas. Validation arrangements around national standards are in place with HMI of Probation and we know from these that there is still more to be done to ensure greater accuracy and speed of reporting. But determination is high in an organisation that aspires to being “excellent”, as is commitment to the expressed values of openness, transparency and accountability as a public service. This report in the main, accounts for the first half of 2002/03. As ever because reporting systems are paper based the periods covered vary. The period being reported on is always identified at the top of each section. In this regard I would draw your attention to the victims section. This is an important year in terms of delivery. It is the second year of the strategic plan and it is critical that areas deliver to targets and we collectively deliver our key objectives.

2

1.

DTTO Commencement – April 1st 2002 to September 30th 2002

The DTTO is a recently established order now rolled-out to all courts in England and Wales. The number of orders commenced during 2001/02 was 4852, which represented 81% of the annual target of approximately 6,000 commencements. The graph below shows the national monthly actuals for the period April to September inclusive, with the exception of June we have been consistently above the monthly profile. The total of actual commencements at the half-year stage is 2,932, which exceeds the profiled target of 2,820. Currently nationally we are achieving 104% of the profiled target.
DTTO Commencements 2002/03 profiled against actual Numbers of commencements

700 600 500 400 300 200 100 0
ay em be D r ec em be r Ja nu ar y Fe br ua ry M ar ch ril Ju ne gu st Ju ly be r Ap Au em ct ob M er

Profile Actual

Se pt

Months

With the experience of a full year of operations in 2001/02 we have profiled the national target over the annual period 2002/03. The chart above shows this profile against actual performance to date The target figures do not include the additional 160 commencements expected by several areas involved in the Street Crime Initiative. The details of the area and regional numbers are shown on the next page. At the end of 2001/02 23 areas were missing the target. In the first quarter of 2002/03 only 13 areas were ‘in the red’ and in the second quarter this has reduced to only 9. This demonstrates further significant improvements.

N ov

O

3

DTTOs commenced April 1st - September 30th 2002

Region

Area

Annual Target

Profiled Target

Starts

Target Achieved

Performance

West Midlands

Staffordshire Warwickshire West Mercia West Midlands Regional Sub-total County Durham Northumbria Teesside Regional Sub-total Bedfordshire Cambridgeshire Essex Hertfordshire Norfolk Suffolk Regional Sub-total Cheshire Cumbria Lancashire Greater Manchester Merseyside Regional Sub-total Derbyshire Leicestershire & Rutland Lincolnshire Northamptonshire Nottinghamshire Regional Sub-total Humberside North Yorkshire South Yorkshire West Yorkshire Regional Sub-total Hampshire Kent Surrey Sussex Thames Valley Regional Sub-total Avon & Somerset Devon/Cornwall Dorset Gloucestershire Wiltshire Regional Sub-total London Sub Total Dyfed/Powys Gwent North Wales South Wales Wales Sub-total England & Wales

110 50 110 380 650 80 210 90 380 60 70 140 70 80 60 480 110 60 190 380 230 970 100 100 60 60 130 450 120 70 190 310 690 170 160 60 120 160 670 140 150 60 50 50 450 880 50 80 70 180 380 6000

52 24 52 179 306 38 99 42 179 28 33 66 33 38 28 226 52 28 89 179 108 456 47 47 28 28 61 212 56 33 89 146 324 80 75 28 56 75 315 66 71 28 24 24 212 414 24 38 33 85 179 2820

37 25 43 162 267 66 127 58 251 22 48 76 39 52 30 267 27 29 66 200 84 406 68 63 40 41 80 292 59 38 114 144 355 90 64 33 61 93 341 61 91 32 23 24 231 349 32 31 34 76 173 2932

72% 106% 83% 91% 87% 176% 129% 137% 141% 78% 146% 116% 119% 138% 106% 118% 52% 103% 74% 112% 78% 89% 145% 134% 142% 145% 131% 138% 105% 116% 128% 99% 109% 113% 85% 117% 108% 124% 108% 93% 129% 113% 98% 102% 109% 84% 136% 82% 103% 90% 97% 104%

Below Above Below Near miss

North East

Above Above Above

East

Below Above Above Above Above Above

North West

Below Above Below Above Below

East Midlands

Above Above Above Above Above

Yorkshire & Humberside

Above Above Above Near miss

South East

Above Below Above Above Above

South West

Near miss Above Above Near miss Above

London Wales

Below Above Below Above Near miss

Above

4

2.

Enforcement – April 1st 2002 to July 31st 2002

The HO business plan target (and SDA target) is that the National Probation Service takes breach action in accordance with the National Standard in 90% of cases. To fully meet the standard, three things must be achieved, ie: breach action taken after a second absence assessed as unacceptable the court contacted for a hearing date all of this achieved within 10 days The performance for the period April/ September 2002 has shown some incremental improvements with the overall figures. 59% of orders overall were breached (within 10 days) and 73% (within or without 10 days). The breakdown by order type is shown below: From 1 October 2001 this and other National Standards are being monitored on a monthly basis. The performance measured over the first six-month period (October 2001 to March 2002), taking all orders together, over the period was 53% (within 10 days) and 69% (within or without 10 days). HMIP and the NPD have completed an exercise to validate these figures by sample file reading out in areas. The information collected has been analysed. Findings raised a number of issues about data quality and actions have been agreed nationally to address this.
Enforcement by Order/Licence April-July 2002 Order / Licence CPO CPRO CRO Licences Total Breached within 10 days 64% 57% 55% 60% 59% Breached 81% 73% 69% 67% 73% Enforcement by Order/Licence October 2001 - March 2002 Order / Licence CPO CPRO CRO Licences Total Breached within 10 days 59% 47% 50% 58% 53% Breached 78% 65% 64% 66% 69%

The introduction of the National Probation Service in April 2001 has put the emphasis firmly on performance management. The cultural issues about enforcement have been addressed. It is worth recording that the National Standards monitoring uses a sample of files and that the sample includes cases which would have been terminated for over 6 months. Assessing this historical data does mean that these results do not always reflect recent changes in practice. Our objective in Year 2 is to try to bridge the time gap between enforcement events and national monitoring. Although there has been good progress since September 1998, it is expected that the national target will take until year 3 of the change programme. The details of the area and regional numbers are shown on the next page. 21 areas are meeting the target or are close to it. The second page shows a comparison between two periods October to March 2001/02 and April to July 2002/03. This shows that most areas are improving.

5

Enforcement April 2002 - July 2002 Proportion breached within 10 days 66% 91% 60% 35% 54% 73% 79% 74% 76% 79% 77% 52% 42% 78% 81% 64% 53% 58% 83% 52% 62% 68% 94% 47% 91% 44% 78% 71% 78% 49% 72% 65% 67% 47% 48% 74% 68% 53% 54% 64% 70% 51% 57% 60% 62% 28% 66% 57% 54% 52% 56% 59% Proportion breached Performance against whether or not within 2nd column (90% 10 days target) 80% 96% 69% 51% 67% 82% 83% 80% 82% 88% 89% 65% 53% 86% 94% 75% 64% 68% 87% 76% 90% 82% 94% 76% 98% 61% 83% 82% 82% 68% 83% 73% 76% 71% 57% 82% 80% 71% 70% 85% 84% 69% 67% 88% 81% 54% 75% 76% 74% 67% 72% 73% Near miss Above Below Below

Region

Area name

West Midlands Staffordshire Warwickshire West Mercia West Midlands Regional Sub Total North East County Durham Northumbria Teesside Regional Sub Total Bedfordshire Cambridgeshire Essex Hertfordshire Norfolk Suffolk Regional Sub Total Cheshire Cumbria Greater Manchester Lancashire Merseyside Regional Sub Total Derbyshire Leicestershire & Rutland Lincolnshire Northamptonshire Nottinghamshire Regional Sub Total Humberside North Yorkshire South Yorkshire West Yorkshire Regional Sub Total Hampshire Kent Surrey Sussex Thames Valley Regional Sub Total Avon & Somerset Devon/Cornwall Dorset Gloucestershire Wiltshire Regional Sub Total London Sub Total Dyfed/Powys Gwent North Wales South Wales Regional Sub Total ENGLAND & WALES

Near miss Near miss Near miss

East

Near miss Near miss Below Below Near miss Above

North West

Below Below Near miss Below Above

East Midlands

Above Below Above Below Near miss

Yorkshire & Humberside

Near miss Below Near miss Below

South East

Below Below Near miss Near miss Below

South West

Near miss Near miss Below Below Near miss

London Wales

Below Below Below Below Below

6

Enforcement - comparison between the two periods - last year (Oct - Mar) and first reporting period this year (Apr-Jul) Difference in proportion breached within 10 days 22% 23% 2% 3% 10% 0% 5% 4% 4% 2% 15% -8% -2% 12% 26% 4% 3% 13% 15% 1% 21% 12% 2% 9% 19% 15% 6% 10% 5% 0% 6% 12% 8% 8% 1% 16% 13% -1% 5% 13% 11% 14% 2% 5% 12% -3% 12% 5% 1% -1% 3% 6% Breached whether or Difference in Breached within proportion breached not within 10 days 10 days score improvement whether or not within improvement 10 days better better better better better same better better better better better worse worse better better better better better better better better better better better better better better better better same better better better better better better better worse better better better better better better better worse better better better worse better better 15% 22% 1% -2% 6% 1% 1% 3% 2% 5% 17% -7% 0% 2% 28% 4% 5% 15% 9% 5% 20% 10% 1% -5% 16% 17% 0% 3% 3% 5% 4% 6% 5% 5% 3% 7% 7% -1% 4% 8% 7% 5% -4% 10% 7% -2% 2% 1% -1% 5% 3% 4% better better better worse better better better better better better better worse same better better better better better better better better better better worse better better same better better better better better better better better better better worse better better better better worse better better worse better better worse better better better

Region West Midlands

Area name Staffordshire Warwickshire West Mercia West Midlands Regional Sub Total County Durham Northumbria Teesside Regional Sub Total Bedfordshire Cambridgeshire Essex Hertfordshire Norfolk Suffolk Regional Sub Total Cheshire Cumbria Greater Manchester Lancashire Merseyside Regional Sub Total Derbyshire Leicestershire & Rutland Lincolnshire Northamptonshire Nottinghamshire Regional Sub Total Humberside North Yorkshire South Yorkshire West Yorkshire Regional Sub Total Hampshire Kent Surrey Sussex Thames Valley Regional Sub Total Avon & Somerset Devon/Cornwall Dorset Gloucestershire Wiltshire Regional Sub Total London Sub Total Dyfed/Powys Gwent North Wales South Wales Regional Sub Total ENGLAND & WALES

North East

East

North West

East Midlands

Yorkshire & Humberside

South East

South West

London Wales

7

3.

Accredited Programmes (“What Works”) April to September 2002

Information from areas on accredited programme completion was collected quarterly, although we have commenced collecting headline data monthly from July onwards. Using experience from this process over the first year of implementation we are now able to profile the completions over the year. The chart below shows the actual completions against those predicted.

Accredited Programme Completions - Profiled target against actual 2002/03
2000 1800 1600 1400 1200 1000 800 600 400 200 0
em be r O ct ob er N ov em be D r ec em be r Ja nu ar y Fe br ua ry M ar ch Au g Ju ly Q 1 us t

Completions

Profile Actual

Se pt

Periods

The total completion target for 2002/03 for this year has been rescheduled to provide a more reasonable but still challenging target of 12,000 completions. The figures contained in the tables reflect this change. Fourteen areas are on target or near to target on completions. Most areas are having referral levels likely to achieve at least sufficient referrals to hit the targets. However there are still a worrying number of areas with very low referral figures. These areas cannot hope to achieve their target completions unless all the referrals complete (i.e. zero attrition). This is not likely and this puts the overall completion target at risk. There is a big drop off between when orders are made to orders started and then completions. This is the business section where areas do have control of their work. The attrition at this stage is likely to be due to poor business processes, e.g. supporting offenders onto programmes, good case management, sufficient programmes scheduled to commence to meet local need in a timely manner. It is also noted that recent quality ratings correlate with high target achievement. Some of the larger areas who are under performing need to significantly improve or they will continue to be considered a business risk. A significant piece of research has just been completed on attrition. This highlights a number of reasons and recommends changes that will reduce attrition. This is currently being converted into actions for the NPD, for the regions and for local areas, and implementation is expected in January 2003.

8

Accredited Programmes profile:1st April to 30th September 2002
Profiled Completion target
83 34 64 294 475 59 151 81 291 36 41 95 59 42 34 307 60 45 308 140 158 711 81 67 48 43 115 354 80 132 45 230 486 123 99 42 77 116 458 91 115 46 46 43 342 528 39 52 48 112 251 4,201

Region
West Midlands

Area
Staffordshire Warwickshire West Mercia West Midlands Regional Sub-Total Co Durham Northumbria Teeside Regional Sub-Total Bedfordshire Cambridgeshire Essex Hertfordshire Norfolk Suffolk Regional Sub-Total Cheshire Cumbria Greater Manchester Lancashire Merseyside Regional Sub-Total Derbyshire Leicestershire & Rutla Lincolnshire Northamptonshire Nottinghamshire Regional Sub-Total Humberside South Yorkshire North Yorkshire West Yorkshire Regional Sub-Total Hampshire Kent Surrey Sussex Thames Valley Regional Sub-Total Devon & Cornwall Avon & Somerset Dorset Gloucestershire Wiltshire Regional Sub-Total London Total Dyfed-Powys Gwent North Wales South Wales Wales Total England & Wales

Referrals
138 215 294 849 1,496 194 604 359 1,157 155 181 381 278 215 162 1,372 401 114 1,597 625 339 3,076 645 517 292 334 250 2,038 495 374 208 971 2,048 346 165 190 434 542 1,677 187 334 176 118 208 1,023 922 103 215 78 745 1,141 15,950

Orders/Licences made
115 145 291 388 939 129 439 241 809 123 136 223 97 155 104 838 298 114 1,064 529 250 2,255 377 295 292 223 219 1,406 365 232 158 704 1,459 221 160 176 276 162 995 177 161 136 116 97 687 864 103 204 25 483 815 11,067

Actual Completions achieved
42 20 49 232 343 89 184 76 349 49 22 79 66 51 34 301 63 13 240 122 111 549 73 99 47 41 23 283 72 59 32 131 294 69 44 50 64 82 309 67 96 41 37 31 272 296 17 25 10 36 88 3,084

% of completion target
51% 60% 76% 79% 72% Below Below Below Below

North East

151% Above 122% Above 94% Near miss 120% 135% 54% 83% 112% 121% 101% 98% 105% 29% 78% 87% 70% 77% 90% 147% 99% 94% 20% 80% 90% 45% 71% 57% 61% 56% 44% 119% 83% 71% 67% 74% 84% 89% 80% 71% 80% Above Below Below Above Above Above

Eastern

North West

Above Below Below Below Below

East Midlands

Near miss Above Near miss Near miss Below

Yorkshire & Humberside

Near miss Below Below Below

South East

Below Below Above Below Below

South West

Below Below Below Below Below

London Wales

56% Below 43% 48% 21% 32% 35% 73% Below Below Below Below

9

4.

Home Secretary’s Race Equality Targets – Monitoring at December 2000 and provisionally the period to December 2002.

At the end of December 2000, 9.8% of probation staff were from minority ethnic backgrounds (see regional breakdown below) compared with a target of 8.4% set for 2009. Probation Statistics to be published for the year ending December 2002 will show that overall the representation of minority ethnic groups in NPS staff for England and Wales, was 10.5% against 9% in the Labour Force Survey 2001 (LFS). All regional targets have been met across the NPS. Some additional significant achievements have been made: • • • • The first minority ethnic chief officer was appointed in 2001. There are 6 minority ethnic board chairs. (None of the previous 54 committee chairs were). There are presently 84 minority ethnic board members (there were only a handful previously on probation committees). There are particularly encouraging trends in specific probation areas. Bedfordshire, West Midlands, West Yorkshire and London reflect a higher percentage of minority ethnic groups in their workforce than in the areas’ LFS. As these are local areas with significant clusters of people from minority ethnic communities, it reflects a Service that is increasingly representative of the communities it seeks to serve. ACO/Area Manager grades have seen a rise from 4 at the end of 2000 to 13 at the end of September 2001. A scheme to provide development needs such as mentoring coaching etc is being implemented to identify and develop talented minority ethnic staff. 7.9% of senior probation officers (middle managers) are from ethnic minorities. The provisional figures for September 2001 show that this has increased to 8.6%. This exceeds the March 2009 target of 6.5%. Overall the September 2001 figures show an increase in main grade probation officers from 11% to 12.4%. A slightly smaller proportion of ethnic minority probation officers than white probation officers left the service over the period 1 January to 30 September 2001. However, the numbers of staff leaving are relatively small and it is difficult to draw any conclusions over this period. Each of the 42 probation boards published a Race Equality Scheme by 31st May 2002. The Actions Plans within each of these Schemes will help to ensure that the NPS, as an organisation, fulfils its duties under the Race Relations (Amendment) Act 2000 and promotes race equality and equality of opportunity for all staff. Implementation of race and ethnic monitoring according to the Census 2001 16+1 categorisation is on schedule for March 2003.

• •

10

More focussed approaches to work with racially motivated offenders are being developed. Interventions are being tailored to minority ethnic offenders and community safety work with minority ethnic groups is being reviewed.

The table below shows performance against regional targets (as at December 2000): These will be updated once the latest figures have been formally published.

Region West Midlands North East East North West East Midlands Yorks & Humber South East South West London Wales England & Wales

Target Achieved Above/Below set Target 11.6 13.3 Above 1.4 1.7 Above 4.9 4.9 Above 5.4 6.1 Above 7.2 8.6 Above 5.1 8.4 Above 3.6 4 Above 2.6 3.3 Above 26.5 30.2 Above 1.7 2.3 Above 8.4 9.8

11

5.

Sickness Absence – April 1st – September 30th 2002

All local areas are required to monitor sickness absence using a standard format starting from the 1st July 2001 and provided quarterly monitoring returns to the NPD. There is a target of 10 days in 2002/03. Monthly reporting started from July 2002. The national average for the first quarter of 2002/03 was 11.26 days, this increased to 11.56 for the half year April to September 2002. The cumulative for the period 2001/02 was 12.59. This compares favourably with the prison service (14.2 days), and the police (12.4 days). The survey ‘Sickness Absence in Local Government 2001’ showed Social services sickness rates at an average of 15 days per employee. Some areas already have good systems for monitoring and managing absence and that good practice is being shared across the national HR network. These include: • • • • • • • • ‘Case Management’ approach to tackling long term absence. Monthly feedback (statistics) to line managers. Return to work interviews. Probation Board reports. Automatic referral to occupational health. Healthy Roadshows. Stress counselling/health care services. Constant chasing.

The internal audit (Home Office) of these arrangements across England & Wales has been completed. Further guidance on monitoring sickness absence has been issued. This will encourage greater consistency of counting and we reporting back separately on short term and long term sickness. The details of the area and regional numbers are shown on the next page.

12

Performance Against SDA Target on Sickness Absence April - September 2002
ShortLongDDA term term related Total Sickness sickness sickness days lost Total Staff 'Years' Performance Average against the days 2002/03 target absence (10 days)

Region

Area

West Midlands Staffordshire 551.00 Warwickshire 211.00 West Mercia 650.94 West Midlands 2667.24 Regional Sub-total 3942.18 North East Co. Durham 445.09 Northumbria 989.50 Teesside 932.98 Regional Sub-total 2367.57 Bedfordshire 250.00 Cambridgeshire 479.00 Essex 1054.67 Hertfordshire 315.00 Norfolk 774.61 Suffolk 846.62 Regional Sub-total 3719.84 Cheshire Cumbria Lancashire Greater Manchester Merseyside Regional Sub-total 1236.28 372.76 1371.00 2617.00 1773.49 5965.10

834.00 239.00 789.15 3807.76 5571.91 519.85 1379.00 1081.74 2980.59 451.00 334.00 676.72 453.00 244.97 299.31 2459.00 642.36 775.39 1198.30 1701.70 2672.06 7568.38

203.00 11.00 36.00 0.00 239.00 0.00 356.00 339.30 695.30 7.00 28.00 100.50 66.50 98.00 131.00 431.00 196.69 0.00 0.00 0.00 53.00 249.69

1588.00 461.00 1476.09 6475.00 9753.09 965.04 2724.50 2354.02 6043.56 708.00 841.00 1831.89 834.50 1117.52 1276.93 6609.84 2075.33 1148.15 2569.30 3000.10 4498.55 13783.17

189.80 69.08 150.76 518.98 895.80 128.64 239.02 142.00 509.66 67.50 87.89 181.67 99.82 105.92 96.76 638.41 154.90 70.08 262.60 262.60 302.20 1054.49

8.37 6.67 9.79 12.48 10.89 7.50 11.40 16.58 11.86 10.49 9.57 10.08 8.36 10.55 13.20 10.35 13.40 16.38 9.78 11.42 14.89 13.07

On or Below On or Below On or Below Above

On or Below Above Above

East

On or Below Near Miss On or Below Near Miss Above

North West

Above Above On or Below Above Above

East Midlands

Derbyshire 730.00 Leicestershire & Rutland 1117.00 Lincolnshire 463.00 Northamptonshire 602.50 Nottinghamshire 1439.00 Regional Sub-total 4403.50 Humberside* 904.89 North Yorkshire 382.50 South Yorkshire 1437.50 West Yorkshire 2318.10 Regional Sub-total 5042.99 Hampshire 813.60 Kent 828.50 Surrey 376.50 Sussex 807.00 Thames Valley 1448.25 Regional Sub-total 3460.25 Avon & Somerset 1437.50 Devon & Cornwall 753.00 Dorset 652.50 Gloucestershire 247.00 Wiltshire 338.00 Regional Sub-total 3454.00 London 7317.55

556.00 422.00 598.50 542.00 1238.00 3276.50 0.00 707.50 971.00 3493.18 5171.68 828.00 1990.50 348.00 853.50 1228.00 4420.00 1203.50 416.00 457.00 523.00 501.00 3165.50 4833.40

31.00 400.00 0.00 0.00 0.00 431.00 0.00 0.00 1043.00 0.00 1043.00 554.00 0.00 3.00 223.00 1.00 227.00 68.00 0.00 65.00 5.00 0.00 73.00 301.40

1317.00 1939.00 1061.50 1144.50 2677.00 8111.00 904.89 1090.00 3451.50 5811.28 11257.67 2195.60 2819.00 727.50 1883.50 2677.25 8107.25 2709.00 1169.00 1174.50 775.00 839.00 6692.50 12452.35

162.44 173.00 88.81 99.11 230.43 758.84 90.50 102.29 294.50 456.46 943.75 251.63 193.10 102.21 146.00 235.74 677.05 253.02 104.92 89.15 66.00 62.51 575.36 1154.04

8.11 11.21 11.95 11.55 11.62 10.69 10.00 10.66 11.72 12.73 11.93 8.73 14.60 7.12 12.90 11.36 11.97 10.71 11.14 13.17 11.74 13.42 11.63 10.79

On or Below Above Above Above Above

Yorkshire & Humberside

On or Below Near Miss Above Above

South East

On or Below Above On or Below Above Above

South West

Near Miss Above Above Above Above

London

Near Miss

Wales

Dyfed-Powys 275.00 Gwent 606.50 North Wales 443.50 South Wales 1147.31 Wales Sub-total 2472.31

338.00 639.00 585.00 1949.68 3511.68

0.00 0.00 4.00 524.62 528.62 4543.01

613.00 1245.50 1032.50 3621.61 6512.61 80616.79

65.12 90.10 102.50 229.38 487.10 6975.63

9.41 13.82 10.07 15.79 13.37 11.56

On or Below Above Near Miss Above

England & Wales 36624.54 39449.24
* Based on an incomplete data set

13

6.

Victim Contact – April 1st 2001 to March 31st 2002

The New Choreography makes it clear that the National Probation Service delivers services to victims as well as offenders and the wider community. The development of this area of practice is included under Stretch Objective II, namely “more contact and involvement with the victims of serious sexual and other violent crime”. The performance figures for the first quarter (April – June 2002) show further significant improvements in performance against the National Standard target as compared with performance during previous monitoring periods. In comparison to the same quarter last year, the monitoring figures for April – June this year show substantial increases in the numbers of offenders, the numbers of victims and in the numbers of victims contacted within 8 weeks of sentence. These figures are set out in the comparison table below: Period covered April – June 2001 April – June 2002 Number of cases (All cases) 2,801 3,110 Number of named victims 3,427 4,041 Number of victims contacted 1,788 3,124 Percentage of victims contacted 52.1% 77.3%

The recognition of the benefits of victim work, from the perspective of those offended against, led to the creation of a new statutory duty to offer contact to a specific group of victims in Section 69 of the Criminal and Court Services Act 2000. Under the Act, local areas probation boards have a statutory duty to offer contact, consult and notify victims, if they wish, about significant aspects of the release arrangements of offenders convicted of a sexual or violent offence leading to a sentence of imprisonment of 12 months or more. This statutory duty reflects a significant advance on the previous (non-statutory) arrangements. It was the first legislative framework for victim work and is therefore an important step towards ensuring that the interests of victims are seen as important within the criminal justice process. The National Standard for this victim contact work is that probation areas should offer face-to-face contact between the victim (or family) and a member of the probation service (or agent) within 8 weeks of the offender being sentenced. The NPS target is to make this initial contact within this period, in 85% of all eligible cases. The charts below summarises the key figures for the period 2001/02 and makes a direct comparison with the cumulative performance in the across quarters.

14

Further analysis of the figures shows that: For cases involving sentences of 4 yrs or more:
• • • 25 areas (60%) met or exceeded the 85% target (13 areas achieved 100%) 12 areas (28%) made contact within 8 weeks in 50 – 84% of cases (5 areas were within 5% of the target) 5 areas (12%) made contact within 8 weeks in less than 50% of cases.

For cases involving sentences of 12mths – 4yrs:
• • • 25 areas (60%) met or exceeded the 85% target (with 8 areas achieving 100%); 14 areas (33%) made contact within 8 weeks in 50 – 84% of cases (5 areas were within 5% of the target) 3 areas (7%) made contact within 8 weeks in less than 50% of cases.

The long-standing concerns over interpretation of data protection provisions and its impact on areas’ ability to obtain victim information from the police continue to impact significantly on some areas’ performance on initial contact with victims. Having said that, more areas are now brokering local agreements with the relevant police forces which are starting to produce results. The matter is under active consideration by the Victims Centrally Lead Action Network (CLAN), we are working with JVU to try to resolve the difficulty and we propose to invite a representative of the Association of Chief Police Officers (ACPO) to become a full member of the CLAN to promote better joint working between police and probation in future. The detailed breakdown of figures on an area by area basis combines those over 4year figures and those sentenced between 1-4 years into a single table that compares overall performance for victims. A near miss is an area that achieved at least 80% but fell short of the 85%.

15

Victim Contact - All Cases April - June 2002
Number Number contacted of Named within 8 Victims weeks

Region

Area

Target Achieved

Performance

West Midlands

Staffordshire Warwickshire West Mercia West Midlands Regional Sub-total County Durham Northumbria Teesside Regional Sub-total Bedfordshire Cambridgeshire Essex Hertfordshire Norfolk Suffolk Regional Sub-total Cheshire Cumbria Lancashire Greater Manchester Merseyside Regional Sub-total Derbyshire Leicestershire & Rutland Lincolnshire Northamptonshire Nottinghamshire Regional Sub-total Humberside North Yorkshire South Yorkshire West Yorkshire Regional Sub-total Hampshire Kent Surrey Sussex Thames Valley Regional Sub-total Avon & Somerset Devon & Cornwall Dorset Gloucestershire Wiltshire Regional Sub-total London Sub Total Dyfed/Powys Gwent North Wales South Wales Wales Sub-total England & Wales

120 43 68 352 583 14 124 59 197 50 39 70 23 65 33 280 68 42 173 287 142 712 82 89 39 65 139 414 60 35 131 222 448 87 62 42 133 165 489 140 61 39 32 36 308 433 9 45 34 89 177 4041

101 41 58 128 328 14 121 59 194 44 35 62 17 64 24 246 68 32 140 253 122 615 73 89 29 56 137 384 50 34 91 217 392 58 46 42 121 146 413 109 61 38 10 19 237 219 9 32 30 25 96 3124

84% 95% 85% 36% 56% 100% 98% 100% 98% 88% 90% 89% 74% 98% 73% 88% 100% 76% 81% 88% 86% 86% 89% 100% 74% 86% 99% 93% 83% 97% 69% 98% 88% 67% 74% 100% 91% 88% 84% 78% 100% 97% 31% 53% 77% 51% 100% 71% 88% 28% 54% 77%

Near miss On or Above On or Above Below

North East

On or Above On or Above On or Above

East

On or Above On or Above On or Above Below On or Above Below

North West

On or Above Below Near miss On or Above On or Above

East Midlands

On or Above On or Above Below On or Above On or Above

Yorkshire & Humberside

Near miss On or Above Below On or Above

South East

Below Below On or Above On or Above On or Above

South West

Below On or Above On or Above Below Below

London Wales

Below On or Above Below On or Above Below

16

7.

Basic Skills – April 2002 to September 2002

What is happening? The achievement of basic skills commencements is on target and progressing well. Since September six basic skills screening training events have been organised and held nationally. NPD has developed and delivered a basic skills screening training pack to all probation areas for cascade training to pre-sentence report writers and other relevant staff. The majority of probation areas have facilities in place for basic skills screening at the pre-sentence report writing stage. Access to both short and long term funding for basic skills provision for offenders in the community remains an issue for many probation areas. Progress towards the achievement of basic skills awards is slow in the light of the difficulties probation areas face in securing appropriate provision and funding. To date the majority of basic skills awards are being achieved at entry and level one. This low level skills base characterise the effects of deprivation and social exclusion that the offender population occupies within the community. It is anticipated that greater progress on the achievement of awards will be made following a longer period of offender participation with basic skills provision. Thus the final reporting quarter should begin to show the achievement of awards for those offenders who commenced basic skills in the first quarter. Why is it happening Basic skills activity is a new area of business for probation areas, resulting in a significant change of business processes and procedures. The national budget allocation to probation areas was predicated on the ability of areas, in England and Wales, to access and utilise local Learning & Skills Council (LSC) funding streams. In Wales, the basic skills funding infrastructure is different and there are issues on capacity building, accessibility for offenders and the quality of available provision. What is being done In England, NPD and the national office of the Learning & Skills Council are jointing developing a working together protocol. A joint conference to launch the protocol is planned for the end of January 2003. Each Regional What Works Manager will report on regional basic skills performance and issues at the end of January 20023. In Wales a recent meeting facilitated by the Welsh Assembly Government (WAG) was attended by NPD, Education & Learning in Wales (ELWa), the Basic Skills Agency, Jobcentre Plus, New Deal and NACRO. This has resulted in a project to map the education, training and funding facilities available to offenders in Wales. A review of the project will be held in Wales during February 2002.

17

Basic Skills Targets - Monitoring Data 2002-03 April to September 2002 Region/Area Starts Awards

Profiled Target West Midlands Staffordshire Warwickshire West Mercia West Midlands Regional Sub-total North East County Durham Northumbria Teesside Regional Sub-total East of England Bedfordshire Cambridgeshire Essex Hertfordshire Norfolk Suffolk Regional Sub-total North West Cheshire Cumbria Lancashire Greater Manchester Merseyside Regional Sub-total East Midlands Derbyshire Leicestershire & Rutland Lincolnshire Northamptonshire Nottinghamshire Regional Sub-total Yorks & Humberside Humberside North Yorkshire South Yorkshire West Yorkshire Regional Sub-total South East Hampshire Kent Surrey Sussex Thames Valley Regional Sub-total South West Avon & Somerset Devon & Cornwall Dorset Gloucestershire Wiltshire Regional Sub-total London London Wales Dyfed-Powys Gwent North Wales South Wales Regional Sub-total England & Wales 59 23 46 210 338 42 108 58 208 26 30 68 42 30 25 221 43 32 220 100 113 508 58 48 34 30 82 252 56 93 32 165 346 88 70 30 55 83 326 82 65 33 33 30 243 377 33 37 28 80 178 2997

Actuals

% Target Performance Achieved against starts 86% 61% 0% 41% 45% Below Below Below Below

Target

Total number of awards 6 0 0 18 24 0 0 8 8 2 0 0 0 0 0 2 18 0 0 0 18 36 0 5 0 0 0 5 0 6 16 14 36 2 0 0 4 0 6 0 0 10 4 0 14 63 0 0 0 0 0 194

% Target Achieved 60% 0% 0% 51% 43%

Performance against awards Below Below Below Below

51 14 0 86 151 18 53 19 90 20 23 61 6 47 13 170 39 47 638 228 120 1072 33 59 80 66 71 309 0 43 162 51 256 58 65 24 49 93 289 14 11 67 33 0 125 304 1 0 24 17 42 2808

10 4 7 35 56 7 18 10 35 5 5 11 7 5 4 37 7 5 36 17 19 84 9 8 5 5 13 40 9 15 5 27 56 14 12 5 9 14 54 13 11 5 5 5 39 63 5 6 5 13 29 493

43% Below 49% Below 33% Below 43% 77% 77% 90% 14% 157% 52% 77% 91% 147% 290% 228% 106% 211% 57% 123% 235% 220% 87% 123% 0% 46% 506% 31% 74% 66% 93% 80% 89% 112% 89% 17% 17% 203% 100% 0% 51% Below Below Near miss Below On or Above Below

0% Below 0% Below 80% Below 23% 40% 0% 0% 0% 0% 0% 5% 257% 0% 0% 0% 95% 43% 0% 63% 0% 0% 0% 13% 0% 40% 320% 52% 64% 14% 0% 0% 44% 0% 11% 0% 0% 200% 80% 0% 36% Below Below Below Below Below Below

Near miss On or Above On or Above On or Above On or Above

On or Above Below Below Below Near miss

Below On or Above On or Above On or Above Below

Below Below Below Below Below

Below Below On or Above Below

Below Below On or Above Below

Below Near miss Below Below On or Above

Below Below Below Below Below

Below Below On or Above On or Above Below

Below Below On or Above Below Below

81% Below 3% 0% 86% 21% 24% 94% Below Below Below Below

100% On or Above 0% 0% 0% 0% 0% 39% Below Below Below Below

18

Master your semester with Scribd & The New York Times

Special offer for students: Only $4.99/month.

Master your semester with Scribd & The New York Times

Cancel anytime.