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INTRODUCTION TajSATS Air Catering Ltd. is a joint venture of the Indian Hotels Company, popul arly known as the Taj Hotels Resorts and Palaces and SATS. TajSATS is the market leader in airline catering. The company provides in-flight catering at Mumbai, Delhi, Chennai, Kolkata, Amritsar, Goa and Bangalore and manages Airport Lounges in Mumbai and Chennai. 2

CONT. All units are equipped with state-of-the-art facilities, refrigerated hi-loaders and in-house microbiological laboratories for efficient and hygienic food produ ction and handling. TajSATS strictly adheres to ISO 22000:2005 standards, from t he time food is received, prepared and produced till it is loaded onto the aircr aft 3

MISSION OF TAJSATS To excel and enhance our leadership in airline catering, and expand into airport related services in India and select regions, by delivering exceptional value t o our customers through world-class quality, innovative products and services an d motivated employees. 4

CORE VALUES Excellence Integrity Trust and Teamwork Respect and Concern for others Commitmen t to the Environment and Community 5

SERVICES AND FACILITES AIRLINES SERVICES 1.Inflight catering 2.Airlines lounges 3.Airport restaurant 4.Laundry 5.Aircraft cleaning 6

CONT.. 6.Chartered flights 7.Microbiological labs 8. Catering ramp handling 9. Airlines bond 7

NON AIRLINES SERVICES 1.Outdoor catering 2.Institutional catering 3.Corporate gifting 4.Cake shops 8

CLIENTS OF TAJSATS They use to serve International as well as domestic Airlines 9

LIST OF CLIENTS INTERNATIONAL CLIENTS Air India Iraqi Airways Air India Express Japan Airlines A ll Nippon Airways Kam Air Ariana Afghan Airlines Korean Air British Airways Cath ay Pacific Airways Malaysia Airlines DOMESTIC CLIENTS Alliance Air Kingfisher Ai rlines Indian Airlines Kingfisher Red Indigo Airlines MDLR Jet Airways Spice Jet Jetlite 10

FOOD OF TAJSATS It specialises in a wide range of cuisine and serves a multi-cultural clientele. Our award-winning chefs are reputed for Indian, Continental, Oriental and Fusio n cuisine. We customise meals to suit the dietary preferences of our customers 11

Cont The raw material used is of the best quality with regular supplier/vendor audits conducted by our in-house quality team. offer a world of choice for vegetarians and prepare exotic theme menus during festivals and special occasions. 12

Cuisines Its menu accounts for the passenger profile, the time of flying and duration of the flight. Here's a sampling of the cuisine that our award-winning chefs are re nowned for: Indian,Peshwari, oriental, Mexican, Arabian, Continental 13

MEAL TYPE Special Meals We offer customised special meals and constantly strive to meet th e needs of our customers. Veg Meal Indian Meal, Western Veg Meal, Vegan Meal, Ja in Meal, Fruit Platter 14

CONT.. FESTIVE MEALS: chefs are skilled in preparing special meals customised to the needs of airlines and other customers. TAJ SATS use to serve exotic themes menu on occasion of Diwali, Onam ,New year/ chrishmas,Fusion cuisine,Mango Festival 15

COMMUNITY RELATIONS To spread environmental awareness, TAJSATS conduct regular guest lectures and en gage children in their sensitization programs. organizes painting competitions f or children based on environmental themes. making a difference by providing empl oyment opportunities to women. 16