THE TOTAL DEFENSE

PA RTNER PROGR A M

OVERVIEW

BEYOND ALLIANCE

THE TOTAL DEFENSE 5 STAR PARTNER PROGRAM

PA R T N E R B E N E F I T S F O R PA R T N E R S O F A L L S I Z E S .
Only Total Defense offers a partner program designed with partners in mind; providing the highest level of service to partners and customers. Our 5-star program is enriched with features and benefits, offering sales enablement tools like marketing collateral, demos, and training; all to provide more value to your customers, plus program benefits for partners to earn generous rewards and higher margins for partners of all sizes. Its that simple and easy. Find a level thats right for you.

Support 24/7, 365 days a year. With Total Defense users have support through the phone and web. Online sales training delivers the right information to your sales representatives, and rewards them for taking it. Total Defense product experts will demonstrate the product and help you close business. Special discount requests via the IQ system and increased margins via the deal registration system.

SUPPORT

TRAINING

DEMOS ON DEMAND DISCOUNTS AND MARGINS MARKETING TOOLS

Total Defense is easy to sell, easy to install, and easy to configure. And with our 5-Star Partner Program, its also easy to grow your business with special pricing, tools and incentives.

Marketing Asset Library for creating co-branded campaigns that drive deals directly to you.

T O TA L D E F E N SE | 5 -S TA R | PA R T NE R P R O G R A M

J O I N N O W | W W W.T O TA L D E F E N S E . C O M / PA R T N E R S

PA RTNER LE V EL S

PARTNER LEVELS
The Total Defense Partner Program is structured to provide the business benefits that best support your customer focus and business model. For local partners serving the small business market, to those larger partners that service the large enterprises our program is structured to deliver the maximum level of support based on the following criteria:
Platinum Partner You deliver results that exceed your customers expectations. Your demonstrated expertise in multiple Total Defense Security Solutions has achieved high revenue targets and a matching level of customer satisfaction. Platinum Benefits: Customized Marketing Assets Greater Rewards Dedicated Channel Account Managers Inside Sales Representatives Lead Generating Tools Demos Training NFRs Gold Benefits: Customized Marketing Assets Greater Rewards Training Support

BEYOND POSSIBILITIES

Gold Partner Your customers rely on you to deliver the most advanced Total Defense Security Solutions. Their ongoing satisfaction means unwavering customer loyalty. Silver Partner You have an excellent track record delivering security solutions in the marketplace. As a Silver Partner, you can access a wealth of benefits designed to keep your revenues rising while meeting the needs of our mutual customers. Transacting Partner As a Transacting Partner youre taking your first step toward building a profitable relationship with our Security Business Network.

Silver Benefits: Customized Marketing Assets Generous Rewards Online Training Demos

Platinum, Gold, Silver, and Transacting. Reap the rewards of the Total Defense Partner Program with the level of involvement and commitment thats right for you.

Transacting Benefits: Marketing Collateral Training

Visit www.TotalDefense.com/Partners for a full list of benefits and rewards.

T O TA L D E F E N SE | 5 -S TA R | PA R T NE R P R O G R A M

J O I N N O W | W W W.T O TA L D E F E N S E . C O M / PA R T N E R S

SALES TOOLS & SUPPORT

BEYOND SUPPORT

Everything you need to support your sales goals, including: sales collateral, product trials, incentives, and access to our dedicated teams.
Visit totaldefense.com/partners to register today.

Renewal System Intuitive renewal portal to view upcoming renewals, also provides insight to help you migrate your customer to a higher level of service. Plus Total Defense Renewal Specialists preps customers for your call.

Special Price Requests Well help you beat any competitors quote. Submit a request and Total Defense will generate a quote showing special pricing and skus.

Lead Systems Access the partner lead system for opportunities collected from ongoing lead generation campaigns.

Total Defense Inside Sales Account Team A dedicated Total Defense Inside Sales team is committed to driving opportunities back to our partners by: Developing and delivering leads for partners Helping partners maximize and close registered opportunities

Total Defense Security Specialist Team A dedicated Total Defense team committed to helping our partners renew existing business and help their customers migrate to a higher level of service by: Calling end users and driving renewal opportunities back to partners Send renewal notifications on behalf of partners M  anage support and other issues for your customers

Priority Support All of the Total Defense Security Solutions are backed by 24x7x365 days a year of support for your needs. Platinum and Gold Partners will also receive priority phone and web support.

Product Sales Tools Cheat sheets, call guides, white papers and presentations and more to assist in the sales cycle.

Customized Marketing Assets Marketing Asset Library to target your specific audience with marketing templates that can be easily customized and co-branded.

Total Defense Technical Support Team A dedicated support team focused on providing technical support for our partners and end-users. 24/7 Web Support Priority Phone Support* Remote Deployment

Total Defense Customer Service Team A dedicated customer service team focused on end user issues to help drive customer satisfaction. Support customer inquiries and manage resolutions

Demos On Demand Our Demo Center takes care of your scheduling and communication needs to help you seal the deal with live demos for end-users to try before they buy.

Rewards Based Training Rewards Based Training - Mutimedia training that youre rewarded for.

Price Lists (Not For Resale) Gain real-time access to the latest price list to help you beat any competitor and sweeten your deal.

T O TA L D E F E N SE | 5 -S TA R | PA R T NE R P R O G R A M

J O I N N O W | W W W.T O TA L D E F E N S E . C O M / PA R T N E R S

RE WARDS

BEYOND OPPORTUNITIES
No one rewards partners for a job well done like Total Defense. From sales contests, to cash and prizes, the benefits of our program are second to none.

SPIFF PROGRAM PAYS GENEROUS REWARDS*.

Theres no better way to keep your team motivated, your sales and revenue profitable, create new business opportunities, and build closer relationships with your customers.
*Upgrades and renewals are not eligible for spifs. See TotalDefense.com/Partners for full details.

TOTAL DEFENSE

T O TA L D E F E N SE | 5 -S TA R | PA R T NE R P R O G R A M

J O I N N O W | W W W.T O TA L D E F E N S E . C O M / PA R T N E R S

A B O U T T O TA L D EF EN S E

BEYOND SUCCESS

JOIN RIGHT NOW

www.totaldefense.com/partners
Total Defense is committed to Go Beyond Protection with world class products, premium services, relentless support and generous rewards to ensure the success of our partners.

Platinum Product Award

Ranked Top 10 IDC ranked Total Defense among the top ten providers of endpoint security solutions.

Checkmark Platinum Certificate Total Defense was awarded the coveted Checkmark Platinum Certificate for superior levels of functionality and performance.

Ranked Top #6 NPD Group recently ranked Total Defense as the number six US consumer retail vendor of security software.

To help spread the word about Total Defense we have enlisted the help of crimefighting advocate and TV host John Walsh, and former pro defensive star Michael Strahan. We ask you to partner with us and Go Beyond Protection in the fight against cybercrime.

Total Defense is a global leader in malware threat detection and anti-crimeware solutions. Protecting over 50,000 businesses, and millions of home users world-wide.

T O TA L D E F E N SE | 5 -S TA R | PA R T NE R P R O G R A M

J O I N N O W | W W W.T O TA L D E F E N S E . C O M / PA R T N E R S

An explosion of cyber-crime requires people and businesses to go beyond protection. Todays digital threats demand a Total Defense.

V I SI T U S AT T O TA L D E F E N SE .C O M

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