1 First Avenue | Indianapolis, IN 01234 555-123-4567 |

Strong knowledge of best practices in billing and coding through completion of hands-on work and credentialing program. Proven to execute assignments in a thorough and organized manner while achieving all deadlines and productivity goals. Adept in managing processes throughout multi-site, multi-state operations with direct accountability for leading data processing teams. Highly effective as an individual contributor or team player. Pursuing CPC qualification to complement CMAA and CBCS credentials.

Indiana Gastroenterology Group, Inc. – Indianapolis, IN Billing Specialist (08-present) Processed billing for a multi-practice environment with 28 providers, involving reviewing eligibility, initiating claims, and working with patients and carriers to guarantee payment. Recently selected to handle A/R activities for aged receivables. Initiate collection calls to patients with invoices past 60 days, establish mutually agreeable payment solutions, and track account activity to ensure follow through. Field patient and customer service inquiries.   Perform administrative tasks including maintaining distributing correspondence, and addressing service queries. files,


CMAA & CBCS Credentials

Certificate of Mastery of Medical Billing

Certified Professional Coder Candidate

Reduce claims on hold by sourcing missing information such as physicians’ NPI, Medicare, and Medicaid provider numbers.

Medical Data Handling, Review, & Storage

First Data Processing, Inc. – Indianapolis, IN Reimbursement Clerk (06-07) Examined EOBs, reviewed account activity, and calculated and processed overpayment reimbursements. Refiled Medicare, Medicaid, and private insurance claims to ensure correct payouts. Posted cash payments to the AS 400 system.   Administered 4 city contracts by processing up to $120K in refunds due to patients and providers each month. Performed actions with speed and accuracy, transactions were recorded and processed correctly. ensuring all

Reimbursement Maximization

Medical Office Etiquette

Diagnostic & Procedural Coding

State & Federal Guidelines

Nation Telecommunications – Indianapolis, IN Data Entry Supervisor (01-04) & Lead Order Entry (93-01) Oversaw a high-volume, multi-state data processing environment with 10+ direct reports. Scheduled resources, monitored KPIs, and trained staff to optimize productivity and accuracy.   Identified and quickly corrected issues with the potential to impact the timely completion of billing orders. Produced management reports and communications with senior leadership. maintained open

Performance Management

Team Leadership

Staff Training

TechSkills – Indianapolis, IN Medical Billing & Coding / CMAA & CBCS Certifications (07)

Management Communications

Indianapolis Children’s Hospital – Resource Room Volunteer

NHA Member