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EMBM 7th Batch 1st year 1st Term
Business Communication and Report Writing (501) Group Assignment Submitted to ASHRAF AL MAMUN Associate Professor Subject: Oral Communication (Forms, Objectives, Merits, Limitation and Essentials)
Submitted By Group #2 Members: Abdullah (701206) Nazmul (701207) Tonmoy (701208) Masud (701209) Mustafij (701210)
Full class discussion or meeting (e. Communication using mechanical devices for oral communication.g. There are two types of communication based on the channel used. Debates and deliberations. There are six broad types of face to face communication. Forms of Oral Communication: There are two forms of oral communication. thoughts and feelings. when the participants are in the same physical contact.Oral Communication Communication: We know the action or process of communicating is communication. Oral Communication: Oral Communication describes any type of interaction that makes use of spoken words.g. Which are: 1.g. 1. One on One Speaking (e. Face to Face Communication and 2. deliberation. Speeches or presentation. Verbal Communication: Verbal communication refers to the form of communication in which message is transmitted verbally which means communication is done by mouth and a piece of writing. Small group or team base oral work (e. 4. Verbal communication and 2. Oral Examination (Viva-voce. Which are: 1. Quiz contest etc) Communication Using Mechanical Devices: There are four broad type of communication which involves devices like mechanical and or electrical. Face to Face Communication: Face to Face Communication means exchange of information. student-student or student-teacher) 2. 6. a class lecture). Non verbal Communication. Which are: . and problem solving) 3. any sort of group activity or Smaller-scale settings for discussion. 5. Job Interview.
The speaker can get immediate feedback on whether it is creating a favorable impression on the receiver or antagonizing him. 3. Within half an hour their load is off their head. In most of the cases oral communication saves money also for example when communication is within the organization. the speaker can convey shades of meaning which he would not be able to do through written communication. quicker problem-solving and quicker conflict resolution. Speaking tubes or Microphone. 4. . 3. or whether the receiver has clearly understood his meaning or is feeling confused or puzzled and he can modify and adjust his message accordingly. 6. and their equanimity and poise are restored. it is best to transmit a message orally. When the work load builds up. It helps them to expedite work. Telephones and cellular phones. Intercoms.1. team work. Oral Communication Saves Time: In a number of cases where action is required to be taken immediately. 2. money and effort savings and which results greater prosperity for one and all. they find the oral messages more reliable. Television and other similar device. and quicker decision-making. Although the employees feel more secure when in possession of written message. Effective oral communication and feedback implies greater harmony in individuals work. the harassed executives stop writing. 2. With the help of variation in the tone. pitch and intensity of voice . Merits of Oral Communication: 1. Radio. or just walk down the corridor and give oral instructions to somebody. whether the receiver will agree or protest. Therefore executives often prefer to transmit message orally. they reach for the telephone or call a snap conference. This factor also contributes to the efficacy of oral communication. for they get an opportunity for feedback and clarification. Objectives of Oral Communication: Objective of oral communication is that all organizational or individual are geared towards fulfillment of necessity through effective communication which also time. 5. 4. Speech is a more powerful means of persuasion and control .
Although oral messages offer a greater opportunity for clarification. 4. Lengthy message are not suitable for oral transmission. not more than twenty percent of the original message may have been retained. In about a month’s time. Oral message do not have any legal validity unless they are taped and made a part of permanent record. Essentials of Oral Communication: 1. Brevity: People took pleasure in talking. it is quite possible that he may not be able to make himself quite clear. Oral message cannot be retained for long time. For example instead of saying “ total these invoices as early as possible ”.7. there are also inherent in them greater chance of misunderstanding. . So. Since these messages are nowhere to be found in the record books. The speaker often gives the message without having properly organized it earlier. responsibilities for mistakes. it is preferable to specify the time and say “ could you kindly total these invoices and bring them back to me in half an hour’s time ”. meetings etc. 8. Or the receiver may miss the message on account of his inattentiveness. if any. That is why it is important to keep the message as brief as possible. There is every possibility of something of vital importance being missed. cannot be specifically assigned. his message might get lost in the cloud of unnecessary words. Oral communication is extremely useful while communicating with groups at assemblies. Oral Communication is not possible if the communicator and the receiver are far removed from each other and no mechanical devices are available to connect them. But if a speaker keeps on talking for long. The informal plane on which the oral communication is mostly carried out helps to promote friendly relations between the parties communicating with each other. Limitations of Oral Communication: 1. we cannot refer back to them in future. 6. 5. 3. 2. In oral message. Precision: Precision is very important as it can make oral communication very effective. 2. so oral communication tends to suffer from over communication.
use different kinds of language and uneducated people use more nouns. tone. Attentive Listening: Since communication is a two way-way process. 4. pitch. because of which he/she ma not be able to impress the receiver with the message. An oral message may be misunderstood if these elements are not used properly. That’s all for now about oral communication. 11. The most effective speech is that which is correct and at the same time natural unaffected. if we want our meaning to be conveyed accurately. In oral communication. 9. ‘isn’t it ’. Such phrases interrupt the flow of their speech so they should exclude it from their speech 7. gesture and body movements. Lack of conviction causes lack of confidence. Logical Sequence: Jumble ideas create confusion. Conviction: A person communicating orally must have conviction in what he/she says. . attentive listening is as vital to effective oral communication as clear and precise speaking. more verbs. and pauses are paralinguistic elements. 6. ‘for example’. 5. ‘I see ’. Avoiding hackneyed phrases and clichés: Speakers often use of hackneyed words like ‘what I Mean’. stress. An efficient communicator senses distinctions of this type and adjust his speech according to the needs of the listener. Appropriate word choice: Words have different meaning for different people.3. 8. Congruity between verbal and non-verbal media: While speaking to others. These elements also convey a meaning. cultural and educational levels. we unconsciously use facial expression. and uneducated ones. Finding the right register: People belonging to the different social. Natural Voice: Some speakers deliberately cultivate an affected style under the impression that it would make them look more sophisticated. pace. These are related to language though these do not fall in the realm of language. it is more important to use the terms familiar to the listener rather than the terms that are familiar to the speaker. 10. there must be congruity between the words we speak and our body language. So it is important to be careful in the choice of words. Right use of paralinguistic elements: Pronunciation. So. ‘you know’. while logically arranged idea make the message forceful. etc.
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