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Table of contents

Cafissimo Coffee Centre

Connection to the mains supply Familiarisation Important safety instructions Cafissimo capsule system How it works The capsule Start-up Before using for the first time Making filter coffee, caff crema or espresso Adjusting coffee strength by modifying the amount of water used Individual adjustments to the coffee strength Reverting to factory settings Generating frothy milk Brewing and frothing temperatures or heating up/cooling down the unit Steam button accidentally pressed? Rapid cool-down Hot water Recipes for speciality coffees Cappuccino Espresso macchiato Latte macchiato Coffee mocha Control-panel lights and beep signals what they mean Beep signals - overview Lights - overview Bleeding the system Cleaning Descaling Troubleshooting Disposal Guarantee

20 20 20 22 22 22 23 23 24 25 25 26 26 27 27 27 27 27 28 28 28 28 29 29 30 31 31 32 34 35 35

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Dear Customer, Before using the appliance, the user should read the following instructions carefully. Connection to the mains supply The appliance should only be connected to an earthed socket installed in accordance with the regulations. Make sure that the supply voltage corresponds with the voltage marked on the rating label of the appliance. This product complies with all binding CE labelling directives. Familiarisation 1. Control panel 2. Front cover 3. Capsule holder 4. Operating lever 5. Drip tray with drainer 6. Water tank lid 7. Water tank 8. Rotary control for steam and hot water 9. Steam tube 10. Fold-down tray for small cups 11. Ribbed ring on inner sleeve 12. Frothing nozzle Control panel 13. On/Off switch 14. Water tank empty warning 15. Filter coffee button (blue) 16. Caff crema button (yellow) 17. Espresso button (black) 18. Steam generator On/Off Important safety instructions Application This appliance is designed for - making filter coffee, caff crema and espresso, using Tchibo Cafissimo capsules, - frothing milk, - dispensing hot water. This appliance is only intended for domestic use and not for commercial applications. No responsibility will be accepted if damage results from improper use, or if these instructions are not complied with. Risk for children/adults This appliance is not intended for use by any person (including children) with reduced physical, sensory or mental capabilities, or lacking experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. Keep children well away from packaging materials, where there might be a risk of suffocation.
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Caution: risk of electric shock To avoid the risk of electric shock, do not immerse the appliance, power cord or plug in water. Do not operate the appliance outdoors. Always position the appliance in such a way that children cannot reach it. Do not leave the appliance unattended while in use. Before the appliance is used, the main unit as well as any attachment fitted should be checked thoroughly for any defects. Should the appliance, for instance, have been dropped onto a hard surface, it must no longer be used: even invisible damage may have adverse effects on the operational safety of the appliance. The power cord should be regularly examined for any signs of damage. In the event of such damage being found, the appliance must no longer be used. In order to comply with safety regulations and to avoid hazards, repairs of electrical appliances must be carried out by qualified personnel, including the replacement of the power cord. If repairs are needed, please send the appliance to one of our customer service departments. The addresses can be found in the appendix to this manual. Remove the plug from the wall socket - before removing or fitting the water tank, - when filling the tank with water, - every time after use, - in case of any malfunction, - if the appliance is not being used for an extended period of time, - before cleaning. Caution: risk of scalding/burns
Caution: steam as well as hot water can cause severe burns. Protect your body and body

parts at all times from contact with escaping steam or hot water. Do not touch any hot parts of the appliance (e.g. steam tube). Do not use the steam or frothing functions unless a suitable container has been placed under the frothing nozzle. Caution: do not unlock the operating lever (upper position) to remove the capsule holder. Caution: risk of injuries
The capsule holder as well as its cradle each contain a sharp spike, which pierces the

capsule from above and below when it is inserted. Do not touch these spikes. If you need to move the unit, always hold it by its exterior housing. Caution: material damage
To protect the housing from melting or damage, do not store the unit on or near hot

surfaces (e.g. oven plates) or near heaters. Always place the unit on a level surface, impervious to water and heat. The unit has non-slip feet. As most kitchen work-surfaces are coated with various lacquer or plastic materials which are then treated with numerous cleaning agents, it cannot be completely ruled out that some of those materials contain substances which may react with the feet, i.e. soften them up. To prevent this, a suitable non-slip mat should be placed under the appliance. The unit must not be subjected to temperatures below 1C, as the remaining water inside the system could freeze and cause damage. Fill the tank with cold tap water only. Always use fresh water. Do not use carbonated
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mineral waters or similarly unsuitable liquids. The appliance should be descaled on a regular basis, as described in the section Descaling. When removing the plug from the wall socket, never pull on the power cord; always grip the plug itself. The power cord should be kept well away from sharp edges and heat sources of any kind. The power cord should be routed in such a way that no one can accidentally trip over it.

Cafissimo capsule-system This appliance is based on a single-cup system, using aroma-fresh Tchibo coffee capsules. Each cup is therefore brewed separately and has its own fresh, aromatic flavour. The ready-packed and specially sealed capsules contain single coffee portions and are available in different varieties: - filter coffee - caff Crema - espresso They are available at any Tchibo outlet. The colour of the capsules corresponds to the colour-coding of the different selector buttons on the unit, allowing the user to select the desired type of coffee. - blue = Filter coffee - yellow = Caff Crema - black = Espresso Each button represents the different brewing pressure used to force water through the capsule. The particular pressure helps to develop the unique character and taste of the type of coffee selected. Normal filter coffee is brewed with a relatively low pressure, while caff crema and espresso require a medium and high pressure respectively. The appliance operates with a maximum pump pressure of 15 bar. Note: the bottom of the espresso capsule looks slightly different from the other two. Also, with all three types of coffee, some residual coffee grounds will remain in the cup. This is perfectly normal and not a defect. How it works When the operating lever is pulled down, the capsule holder containing the capsule is pushed up into the appliance, causing the top and bottom of the capsule to be pierced. The resulting holes are necessary for the water to pass through the capsule during the brewing process. To ensure that each type of coffee is brewed with the right pressure, the unit has separate selector buttons for each. The brewing process starts as the selector button for the desired type is pressed. Hot water is pressure-forced through the upper hole in the capsule and exits through the bottom hole straight into the cup placed underneath. Your filter coffee, caff crema or espresso is now ready. The capsules must be inserted as they are: - do not pull the lid off - do not puncture. The capsule The capsules offer variety as well as aromatic freshness. The advantages at a glance:
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hermetically sealed for aromatic freshness pre-measured portions directly ready for use quick and clean preparation various tastes available

Start-up Before using for the first time Unpacking and setting up the unit - Unpack the unit and remove all adhesive tapes. The capsule holder is packed separately. Always place the unit on a level surface, impervious to water and heat. - Place the capsule-holder in its cradle and pull the operating lever all the way down.

Preparing the unit - Turn the rotary control clockwise as far as it will go to ensure that the frothing nozzle is closed. - Check that the frothing nozzle is properly and securely fitted. The ribbed ring on the inner sleeve must be secured hand-tight by turning it to the left. Filling the tank with water - Remove the water tank by lifting it straight out. - Fill the tank up to the Max-mark with clean, cold tap water. Do not use carbonated mineral waters or similarly unsuitable liquids. - Replace the water tank and push it down to ensure that the valve in the bottom is open. - To facilitate filling or cleaning the tank, the small lid can be taken off. To replace or remove the lid, bring it up in a vertical position and then slide it down or pull it out of the guide pegs. Filling the system with water - Insert the plug into a suitable wall outlet. The unit has a power-cord storage compartment which can be used for any excess length of the cord. Always push the cord down at the exit cut-out in order to grip it safely. - Use the On/Off switch to turn the unit on. All selector buttons as well as the Water tank empty display start flashing. - Place a suitable container underneath the frothing nozzle. Turn the rotary control anti-clockwise all the way. The pump will now force water into the internal circuit system. The noise generated by the pump is initially quite distinct, but will decrease as the system fills with water. Once the system is sufficiently filled, a little excess water will be emitted through the nozzle into the container placed underneath, and the pump will automatically stop. Once
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the process is complete, only the On/Off switch is lit. - Close the rotary control by turning it clockwise all the way and pour away the excess water. The start-up procedure is now complete and the unit will automatically switch to the heat-up mode, indicated by the flashing On/Off switch. - If desired, the appliance can now be switched off by pressing the On/Off switch. Making filter coffee, caff crema or espresso Before you start - Each capsule contains the right amount for one cup of filter coffee, caff crema or espresso. - The unit is pre-set to deliver the following amounts of water: filter coffee: 125 ml caff crema: 125 ml espresso: 50 ml - The strength of the coffee can be adjusted to your personal taste. The ex-factory presetting for the quantity of coffee delivered can be adjusted for each type of coffee individually. It is therefore your choice whether you prefer more or less water per cup and capsule. For more information, refer to the section Adjusting coffee strength by modifying the amount of water used. - Filter coffee and espresso taste best when drunk from a pre-heated cup. Fill the cup temporarily with hot water while the filter coffee or espresso is being prepared. - If the unit is already pre-heated, a capsule should not be left inserted but unused, as the coffee aroma might suffer from the heat. Bleeding the system after extended periods of non-use If the appliance has not been used for more than 2-3 days, stale water and some air will have accumulated in the system. In this case, fill the tank with fresh water and let one cup of water run through (see section Bleeding the system or Short instructions). With daily use of the appliance, this process is not necessary. Replenishing water The water in the tank must be replenished as necessary: - Remove the plug from the wall outlet. Take out the tank and fill it with clean, cold tap water observing the Max-marking. - Replace the water tank and push it down to ensure that the valve in the bottom is open. Reconnect the plug. Brewing coffee - Press the On/Off switch, which starts flashing, and pre-heating starts. As soon as the On/Off switch and the colour-coded selector buttons are permanently lit, a brief beep is heard and the appliance is ready. Note: during pre-heating, occasional drops of water may drip from the capsule-holder. This is perfectly normal and is no reason for concern. - Push the operating lever upwards to unlock the capsule-holder and bring the holder to a slightly lower position. Pull the holder forward and out of the appliance. - Load the capsule into the holder. Important: the capsule must be undamaged: do not puncture it, and do not pull the lid off.
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- Place the capsule-holder in its cradle and pull the operating lever down all the way. - Depending on the size of the cup to be filled, place the cup either directly in the centre of the drainer or on the small fold-down tray. In the down position, this tray is used for small cups. In its closed position, it is held in place by a magnet. - Press the selector button matching the colour of the inserted capsule. The button to be pressed (i.e. the type of coffee selected) depends on the colour of the inserted capsule. If e.g. a yellow capsule was loaded, the yellow button (for caff crema) must be pressed. Once the appropriate button is pressed, it starts flashing and brewing starts. The coffee selected is delivered straight into the cup. Once the brewing cycle is complete, the colour-coded selector buttons will be permanently lit again. In addition, a beep signal is heard approx. 5 seconds after brewing is finished. You can now enjoy your freshly brewed coffee. After use - Push the operating lever upwards. - Remove the capsule-holder. To catch any drips of water, a plate or similar object can be held underneath. Turn the capsule-holder upside down over a garbage bin and drop the capsule out. - If no more coffee is to be brewed for the moment, press the On/Off switch to turn the appliance off. - Replace the capsule-holder, but leave the operating lever in its upper (i.e. unlocked) position to avoid unnecessary strain on the unit. - Clean the capsule-holder as described in the section Cleaning. - Check the drip tray for accumulated liquid and pour away if any is found. Note: do not leave used capsules in the appliance. As with ordinary coffee or other food, moist coffee grounds can turn mouldy. If a used capsule has been left sitting in the unit for several days, clean the capsule-holder as described, and , in addition, carefully clean the spike in the capsule-holder cradle (Caution: take care when doing this). Automatic switch-off The unit comes with an automatic switch-off feature. If no input is received from any button or the rotary control, the appliance will automatically switch off. Auto switch-off is indicated by a beep signal. This safety function also helps to conserve energy. We recommend that you switch off the appliance each time after use. Adjusting coffee strength by modifying the amount of water used The factory settings of the amount of water to be used for a particular capsule can be modified, enabling the user to adjust the coffee level, stronger or weaker, according to taste. Please note that, for each type of coffee, only one individual setting can be chosen. Individual adjustments to the coffee strength - Press the On/Off switch to turn the appliance on. The switch starts flashing. The unit is ready for use as soon as all three selector buttons are permanently on. - Load a capsule of the type of coffee where you would like to adjust the amount of water,
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e.g. filter coffee/blue capsule. - Push the operating lever down. - Place the cup directly on the drainer. - Press and hold the selector button matching the colour of the capsule. - Release the button once the desired amount has been delivered into the cup. This amount is now stored in the units memory. - Check whether the coffee is now to your taste and, if necessary, repeat the procedure. Note: the amount may be adjusted for an infinite number of times. Reverting to factory settings After the settings for one or several types of coffee have been changed, the original factory settings can still be recalled. - Press the On/Off switch to turn the appliance off. - Keep the black and the blue selector buttons pressed and turn the unit on. - Release both buttons. The original factory settings are now operational again.

Generating frothy milk Hints for successfully frothing milk - The milk should be well chilled. - According to taste, milk with a fat content not exceeding 3.5% should be used. - Warm milk is difficult to froth. Generating steam Steam is required for frothing milk. - Press the On/Off switch to turn the appliance on. - Press the button with the steam symbol. The button starts flashing and the unit starts generating steam. As soon as the button is permanently lit, a short beep signal is heard and the unit is ready to dispense steam. - Hold a heat-proof container (with a handle) under the frothing nozzle. Turn the rotary control slowly anti-clockwise. A little water will be emitted. Note: the steam may initially be dispensed in short pulses. This is perfectly normal and is no reason for concern. - Once no more water is emitted and only steam comes out, turn the rotary control clockwise. The unit is now ready for preparing the frothed milk. Frothing milk - Fill a suitable jug to one third with cold milk. - Hold the container under the frothing nozzle so that it is deeply submerged. - Turn the rotary control slowly anti-clockwise while turning the jug with a circular motion, making sure that the nozzle stays completely submerged in the milk. As soon as the milk appears to be sufficiently frothy, close the rotary control by turning it clockwise. The frothy foam is now ready for use. After the frothing process releasing steam To ensure that no air can accumulate in the system, and also in order to flush the frothing
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nozzle, proceed as follows: - Press the steam button to turn the steam function off. The steam and espresso buttons start flashing. - Hold a heat-proof container under the frothing nozzle. To prevent hot water splashes, we recommend that you put some water into the container first before submerging the nozzle. Turn the rotary control slowly anti-clockwise as far as it will go. Steam followed by hot water will be emitted from the nozzle. After a short while, the selector buttons light up permanently, the steam button light goes out and a short beep signal is heard. Close the rotary control by turning it clockwise. The nozzle has now been flushed, the unit has cooled down and it is now ready to make coffee again. - Press the On/Off switch to turn the appliance off. Cleaning the frothing nozzle Do not wait too long before cleaning the steam tube and nozzle; internal deposits in these components are difficult to remove at a later time (see section Cleaning). Brewing and frothing temperatures or heating up / cooling down the unit Brewing coffee or espresso requires lower temperatures than those required for the steam function for frothing milk. When the steam button is pressed, the unit will take around a minute to bring the temperature up from the brewing level to that required for generating steam. Steam button pressed accidentally? Should the steam button have been accidentally pressed, the steam function can be deactivated by pressing the button again. It is possible, however, that the temperature level has already increased to such a degree that you may have to wait up to 15 minutes for the system to cool down to regular brewing temperature. Rapid cool-down The cooling-down process can be accelerated considerably down to approximately 20 to 30 seconds. Simply proceed as described in the previous section Generating frothy milk, After the frothing process under releasing steam. Hot water This function is useful for e.g. pre-heating espresso cups or for dispensing hot water for tea. - Press the On/Off switch to turn the appliance on. The switch starts flashing. As soon as the selector buttons are permanently on, a beep signal is heard and the unit is ready to dispense water - Place or hold a suitable container under the frothing nozzle. Turn the rotary control slowly anti-clockwise as far as it will go. Hot water will be delivered from the frothing nozzle straight into the container. - When the desired amount has been drawn, turn the rotary control all the way back clockwise. Recipes for coffee specialities The following section lists some recipes for speciality coffees
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- cappuccino - espresso macchiato - latte macchiato - coffee mocha All these speciality coffees are based on the use of frothy milk and freshly brewed espresso, the preparation of which has been previously described. Hints and recipes follow. Cappuccino Ingredients: 1 black espresso capsule (50 ml) 50 to 80 ml whole milk (unskimmed) Cocoa powder for decoration Preparation: - Draw a freshly brewed espresso into a pre-heated espresso or cappuccino cup. - Froth the milk until sufficient foam has formed. - Top up the espresso with liquid hot milk. - Use a tablespoon to add a milk frothy head to the espresso. - Sprinkle some cocoa powder on the frothy head and serve the cappuccino right away. Espresso macchiato Ingredients: 1 black espresso capsule (50 ml) 1 to 2 tablespoons whole milk (unskimmed) Preparation: - Draw a freshly brewed espresso into a pre-heated espresso or cappuccino cup. - Froth the milk until sufficient foam has formed. - Add a few single tablespoons of frothy milk to the espresso to give it a flecked (ital. macchiato) appearance. Latte macchiato Ingredients: 1 black espresso capsule (50 ml) 100 to 120 ml whole milk (unskimmed) Preparation: - Fill a tall, slim glass to just over half with cold milk. Ensure that the glass fits under the capsule-holder. - Start frothing the milk in the glass until it is sufficiently warm and a nice head of foam has developed. (To cool down the unit quickly for making espresso, follow the instructions on page 27.) - Allow the espresso to be delivered straight into the glass. The typical layered effect will develop automatically. - Serve the glass with a long spoon for stirring. Coffee mocha Ingredients: 1 black espresso capsule (50 ml)
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100 to 120 ml whole milk (unskimmed) 20-30 ml chocolate syrup Cocoa powder for decoration Preparation: - Draw a freshly brewed coffee into a pre-heated mug. - Add chocolate syrup to taste and stir. Hint: if chocolate syrup is not available, you can use cocoa powder mixed with sugar. - Froth the milk until sufficient foam has formed. - Top up the mug with hot milk and add a nice head of frothy milk foam. - Sprinkle some cocoa powder on the frothy head. Control panel lights and beep signals what they mean Each button uses an integral light to inform you of the present status of the unit. There are also beep signals. The tables below give a brief, clear definition of the meaning of single or multiple buttons flashing or being permanently lit, as well as that of the long or short beep signals. Beep signals - overview Heating up / cooling down period complete 5 seconds after brewing (valve closed) Automatic switch-off after approx. 2 hours of non-use Water level falls below 50ml during operation, or is below 200 ml (the Min mark) after use Descaling programme: replenish the water in the tank Descaling is complete Meaning of the symbols: 1 short signal 1 long signal 2 long signals

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Indicator lights overview

Unit heats up to brewing temperature Unit ready to make coffee Brewing in progress Unit heats up for generating steam Unit ready to dispense steam Unit cools down to brewing temperature after steam function Initial bleeding Replenishing water Water level falls below Min during operation Descaling programme: waiting for the cleaning phase to begin (capsule-holder or steam valve open, water tank empty, no button input) Descaling programme: Waiting for the flushing phase to begin (capsule-holder or steam valve open, water tank empty, no button input) Descaling programme: appropriate button flashing

Lights flashing consecutively right to left left to right

cleaning phase flushing phase Malfunction

Meaning of the symbols: light off flashing

light permanently on depending on the water level

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Bleeding the system If the appliance has not been used for more than 2-3 days, stale water and some air will accumulate in the system. On rare occasions air may have been drawn into the system while frothing milk. In this case, the next coffee to be brewed will be very strong, as too little water is passing through. In either case, proceed as follows to bleed the system: - Fill the tank with clean, cold tap water, observing the Max mark. - Press the On/Off switch to turn the appliance on. The switch starts flashing. - Place a suitable container under the frothing nozzle and turn the rotary control anticlockwise until water is emitted from the frothing nozzle into the container. If the unit is already pre-heated, some steam will be dispensed first, before water is emitted. - As soon as the container is filled with water, turn the rotary control all the way back clockwise. The water flow stops. Pour away the collected water. The unit is now ready for use again. Cleaning Before cleaning the appliance, ensure it is disconnected from the power supply and has cooled down completely. Do not immerse the appliance, power cord or plug in water or other liquids. Do not use abrasives or harsh cleaning solutions. Housing The exterior housing may be wiped with a soft, slightly damp cloth. Drip tray and drainer The drip tray and drainer may be cleaned with water or in a dishwasher. - clean the drip tray and drainer and wipe them properly dry afterwards. - assemble both parts and replace the drip-tray assembly back into the unit, ensuring that it is pushed back all the way. Double-check that it is properly and securely fitted. Water tank The water tank should be cleaned once a week. - remove the water tank by lifting it straight out. - clean the tank under tap water and wipe thoroughly dry. The tank is not dishwasherproof. - replace the tank. Capsule holder The capsule holder consists of two parts and must be disassembled to ensure proper cleaning. - Turn the upper part of the capsule-holder anti-clockwise all the way and then lift it off. - Both parts may be cleaned with warm water using a mild detergent. Rinse thoroughly with clean water and wipe thoroughly dry. The capsule-holder is not dishwasher-proof. - Fit the upper part of the capsule-holder into the lower part and turn clockwise as far as it will go, making sure the two parts are securely connected.
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- Place the capsule holder in its cradle, but leave the operating lever in its upper (i.e. unlocked) position to avoid unnecessary strain on the unit. Steam tube and frothing nozzle For health reasons, all parts that have been in contact with milk must be thoroughly cleaned after use. - Pull the outer sleeve of the nozzle downwards and take it off. - Loosen the ribbed ring on the inner sleeve, pull it downwards and take it off also. - Wipe the steam tube clean. On rare occasions, a blockage of the steam tube may occur, which may be removed with a fine needle or similar object. - Clean both sleeves thoroughly with hot, soapy water. The sleeves are not dishwasher-proof. Rinse both parts thoroughly in clean water afterwards and wipe dry. - Re-assemble the sleeves in reverse order on the steam tube. Double-check that they are securely fitted. Fold-down tray for small cups The tray can be removed for easy cleaning. - Fold down the tray. - Pull one side out from the front. - The tray may be washed by hand or in a dishwasher. - Place the tray into the right side of its holding bracket and then push the left side gently from above into its guide. Descaling Depending on the water quality (lime content) in your area as well as the frequency of use, the appliance will need descaling (i.e. removal of lime deposits) to ensure proper functioning. A lengthening of the brewing time and increased noise during brewing indicate that descaling has become necessary. For descaling, any commercially available, environmentally friendly liquid descaling agent for coffee and espresso makers may be used. Observe the manufacturers instructions on the packaging. For descaling, a vinegar/water or citric acid/water solution may also be used. Do not use any formic acid-based descalers. The descaling process: - Dissolve the descaling agent in water in accordance with the manufacturers instructions, then pour the solution into the tank. Do not use less than 0.75 litres or more than 1 litre. When using citric acid or vinegar (no vinegar concentrate) and water, 1 part of the descaling agent must be mixed with 4 parts of clean, cold water before the solution is poured into the tank. - Place the capsule-holder (without a capsule inserted) into its cradle and pull the operating lever all the way down. - Place a suitable container with a minimum capacity of 1 litre onto the drainer underneath the outlet opening of the capsule-holder. - The steam valve must be closed. Ensure that the rotary control is turned clockwise all the way. - Ensure that the unit is switched off. Press and hold both the steam button and the
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On/Off switch simultaneously for about 5 seconds before releasing them. The descaling process starts. The selector buttons for the various types of coffee are consecutively flashing from right to left. The pump is now forcing the descaling solution at certain time intervals into the boiler. Completion of the descaling process is indicated by an acoustic signal. At the same time, the selector buttons for caff crema and espresso start flashing. Descaling will take about 45 to 60 minutes. Empty the collection container and place it again under the outlet opening of the capsule-holder. For the flushing phase, first empty the water tank completely, and then fill it with a minimum 0.75 litres and a maximum 1 litre of cold tap-water. To start the flushing phase, press any of the selector buttons for the various types of coffee. The selector buttons start flashing consecutively from left to right. Completion of the flushing process is indicated by two beep signals. Refill the water tank with cold tap-water. Place a suitable container under the frothing nozzle. Turn the rotary control and draw hot water until a continuous stream of water is emitted. The appliance is now descaled and again ready for use.

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Troubleshooting The coffee comes out very slowly. Too little/much coffee/ water is coming out. The appliance doesnt operate after a selector button is pressed. - Too much lime deposit in the system. Descaling required. - The wrong button was pressed (with the espresso function, only around 50 ml of water is used). - The amount of water used has been set incorrectly. - The operating lever has not been pulled down correctly. - The capsule-holder is not inserted. - If neither is the case, disconnect from mains power for 10 seconds. - If the problem occurs before first use, close the rotary steam control. - If all buttons are flashing see Troubleshooting under All buttons are flashing (below). - The wrong button was pressed. Colour-coding for capsule/selector button doesnt match. - The capsule has already been used. Each capsule can only be used once. - The amount of water used has been set incorrectly. - Air in the system. Unit needs bleeding see section Bleeding the system. - Milk too hot or too old, or fat content too high. Use cold milk only (with max. fat content of 3.5%). - Dirt accumulation in frothing nozzle and/or steam tube. - Descaling required. - Pre-heating not completed. - Dirt accumulation in frothing nozzle and/or steam tube. - Capsule not punctured correctly (very rare). Capsuleholder will be blocked temporarily. Wait around 2 minutes and try again to remove capsule. - The system takes up to 15 minutes to cool down from steam-generating temperature to the lower regular brewing temperature. This can be reduced to around 30 seconds see section Generating frothy milk, releasing steam. - Before first use, all buttons are flashing. This is not a malfunction. Proceed as described in the section Startup. - A malfunction has occurred. Switch the unit off and on again. - Bleed the system see section Bleeding the system.

The coffee doesnt taste good. it is too strong or too weak. it is too strong.

There is too little milk froth or the frothing process takes too long. No steam is generated. No water is emitted from the frothing nozzle. Too little or no coffee comes out and the capsule cannot be removed. The steam and espresso buttons are flashing, and the unit doesnt operate.

All buttons are flashing.

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Disposal Do not dispose of old or defective appliances in domestic garbage; this should only be done through public collection points. Guarantee This product is guaranteed against defects in materials and workmanship for a period of two years from the date of purchase. Under this guarantee the manufacturer undertakes to repair or replace any parts found to be defective, providing the product is returned to one of our authorised service centres. This guarantee is only valid if the appliance has been used in accordance with the instructions, and provided that it has not been modified, repaired or interfered with by any unauthorised person, or damaged through misuse. This guarantee naturally does not cover wear and tear, nor breakables such as glass and ceramic items, bulbs etc. If the product fails to operate and needs to be returned, pack it carefully, enclosing your name and address and the reason for return. If within the guarantee period, please also provide the guarantee card and proof of purchase.

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