Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

QUEZON CITY CAMPUS Tel no. 428-91-44

On-the-Job Training Portfolio

College of Technology Diploma in Office Management Technology with specialization in Medical Office Practicum II
RACHEL M. TOTOL TRAINEE

Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

QUEZON CITY CAMPUS Tel no. 428-91-44

A NARRATIVE REPORT ON THE JOB TRAINING UNDERTAKEN AT

______Quezon City Health Department______ _______________City Clinic__________________

A Report Submitted to the Faculty of COLLEGE OF TECHNOLOGY Polytechnic University of the Philippines Quezon City Campus

In Partial Fulfillment of the Requirements for the Diploma in Office Management Technology Medical Office Practicum

Rachel M. Totol_______________ Name of Student June 08, 2013_________________ Date Submitted

2x 2 formal Picture (corporate)

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES Vision Clearing the paths while laying new foundations to transform the Polytechnic University of the Philippines into an epistemic community. Mission Reflective of the great emphasis being given by the country's leadership aimed at providing appropriate attention to the alleviation of the plight of the poor, the development of the citizens, and of the national economy to become globally competitive, the University shall commit its academic resources and manpower to achieve its goals through: 1. Provision of undergraduate and graduate education which meet international standards of quality and excellence; 2. Generation and transmission of knowledge in the broad range of disciplines relevant and responsive to the dynamically changing domestic and international environment; 3. Provision of more equitable access to higher education opportunities to deserving and qualified Filipinos; and 4. Optimization, through efficiency and effectiveness, of social, institutional, and individual returns and benefits derived from the utilization of higher education resources. Philosophy As a state university, the Polytechnic University of the Philippines believes that: Education is an instrument for the development of the citizenry and for the enhancement of nation building; Meaningful growth and transformation of the country are best achieved in an atmosphere of brotherhood, peace, freedom, justice and a nationalist-oriented education imbued with the spirit of humanist internationalism. Strategic Objective: 8-Point Agenda: 1. Pursuing Academic Excellence through Disciplinal Integrity. 2. Embedding a Culture of Research 3. Insuring Transparency and Participatoriness in Giving Rewards and Sanctions 4. Modernizing and Upgrading of Physical Facilities, Equipment, Library, and Campus Development 5. Academic Freedom 6. Institutionalizing Civil Society Engagement and Involved Extension Service Program 7. Assuring Transparency in Fiscal Responsibility 8. Assessing Institutional Processes and Reviewing Critically and Rationally the Organization Shared Values God-Fearing Love for Humanity and Democracy Collegiality Integrity and Credibility Transparency and Accountability Passion for Learning Humanist Internationalism

OJT PORTFOLIO

I. ACKNOWLEDGMENT I would like to express my special thanks to my supervisors and co-workers that provided me the possibility to complete this portfolio. A special gratitude I give to our supervisor, Dra. Luna, whose contribution in stimulating suggestions and encouragement. Secondly I would also like to thank my classmates who helped me a lot in doing this portfolio.

II. INTRODUCTION On the job training is one method by which students is given a chance to apply what they learned from the school. It also helps the student to acquire knowledge and skills by performing in actual work setting. It's a pleasure to be a trainee at Quezon City Health Department City Clinic because I have a chance to develop my skills. Im very satisfied here because I learned a lot and I experience new things.

OJT PORTFOLIO III. COMPANY PROFILE Name of Company: Quezon City Health DepartmentCity Clinic_______ Address : Gate 5, City Hall Compound, Kalayaan Avenue, Quezon City Contact Number: 926-6848 / 929-7539 / 929-8038 / 929-8902_____________ Contact Person: Dra. Feliza F. Luna_________________________________ Department/Division/Section: City Clinic_____________________________ Inclusive Dates of Training: April 24 to June 21, 2013___________________ Company Vision, Mission, and Values: Vision Health for all. Health in the hands of the people.

Mission Provide quality and comprehensive health care services to an empowered community.

Values To improved the quality of life of the residents of Quezon City through effective and efficient delivery of basic health services .

OJT PORTFOLIO Pictures of the Company (physical structures)

OJT PORTFOLIO IV. OBSERVATIONS IN THE COMPANY What I have observed at the Clinic is they are still doing their job even they are tired and hungry. The strength and challenges of this company is that they are willing to serve the people even there's a lot of difficulties that they are encounter. The City Clinic will only serve the Quezon City residents so one of their challenges in the clinic is some of the patients that are not residents of the Quezon City will complaint in the QCHD head. I think the best practice of this company is I learned what are the things need to do if you are bitten by the cat, dog and rat and I also learned here how to interact with other people and know what are the different behavior of people. My over-all observation in this company is they are willing to serve and help people even there's a lot of difficulties that they are encounter and they do their job with smile on their face. V. PERIODIC REPORTS (daily, weekly, monthly) What we do daily are the following: Checking and listing the death certificates. Accommodating and assisting the patients. Recording and register the info of patients in the log book. Finding records. Taking the blood pressure of the patients. Cutting the cotton. Staple the ITR. Listing and giving the number to the patients. What we do weekly are the following: Filing records. What we do monthly are the following: Hypertension, Diabetes and TBR form template. During my whole training in Quezon City Health Department, I think the problem/s that I have encountered are giving the death certificate to the Doctor that not check or scan well, giving to other people the death certificate and forgot to record some of the info of the patients.
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VI. SUMMARY OF ACTIVITIES (Weekly)

OJT PORTFOLIO

Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: _April/ May__ The following tasks were performed: (Weekly) Month: ____May____ The following tasks were performed:

Week No. 1 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: 04-24-13 Time In: 7:30 am Time Out: 5:00 pm Hours Spent: 8 hours Date: 04-25-13 Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: 7:55 am 5:00 pm 8 hours 04-26-13 7:50 5:00 pm 8 hours

Accommodating and assisting the patients. Helping the Doctor to call the name of the patients. Helping the patients to write their info in the ITR.

(Weekly) Week No. 3 Date: 05-06-13 Time In: 7:55 am Time Out: 5:00 pm Hours Spent: 8 hours Checking the death Date: 05-07-13 certificates. Time In: 8:10 am Accommodating Time Out: 5:00 pm and assisting the pa7hours&50mins Hours Spent: tients. Date: 05-08-13 Recording and Time In: 8:05 am register the info of Time Out: 5:00 pm patients in the log book. Hours Spent: 7hours&55mins Filing records. Date: 05-09-13 Time In: 7:55 am Taking the blood pressure of the paTime Out: 5:00 pm tients. Hours Spent: 8 hours Cutting the cotton. Date: 05-10-13 Staple the ITR. Time In: 8:15 am Time Out: 5:00 pm Hours Spent: 7hours&45mins Week No. 4 Date: 05-13-13 Time In: Made the soft copy Time Out: of the Animal Bite Hours Spent: Center list and ITR. Date: 05-14-13 Checking the death Time In: 7:40 am certificates. Time Out: 5:00 pm Accommodating Hours Spent: 8 hours and assisting the paDate: 05-15-13 tients. Time In: 8:20 am Recording and Time Out: 5:00 pm register the info of patients in the log Hours Spent: 7hours&40mins book. Date: 05-16-13 Filing records. Time In: 7:50 am Time Out: 5:00 pm Taking the blood pressure of the Hours Spent: 8 hours patients. Date: 05-17-13 Cutting the cotton. Time In: 8:00am Staple the ITR. Time Out: 5:00 pm Hours Spent: 8 hours

Week No. 2 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: 04-29-13

Helping the nurses to hold some of the children patients. Discussing to the patients about the Animal Bite Centers. Accommodating and assisting the patients. Helping the Doctor to 05-02-13 call the name of the 8:00 patients. 5:00 pm Helping the patients 8 hours to write their info in 05-03-13 the ITR. 8 hours 5:00 pm 8 hours 04-30-13 7:50 am 5:00 pm 8 hours 05-01-13

Total no. of hours ___120____Signed by the Supervisor:__________________________Date: _______

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VI. SUMMARY OF ACTIVITIES (Weekly)

OJT PORTFOLIO

Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: ___May___ The following tasks were performed: Month: ____June____ The following tasks were performed:

(Weekly) Week No. 1 Date: 05-20-13 Time In: 8:05 am Made the form Time Out: 5:00 pm template for HyperHours Spent: 7hours&55mins tension, Diabetes and Date: 05-21-13 TBR. Time In: Checking the death Time Out: certificates. Hours Spent: Accommodating Date: 05-22-13 and assisting the paTime In: 7:40 am tients. Recording and Time Out: 5:00 pm register the info of Hours Spent: 8 hours patients in the log Date: 05-23-13 book. Time In: 8:15 am Filing records. Time Out: 5:00 pm Taking the blood Hours Spent: 7hours&45mins pressure of the Date: 05-24-13 patients. Time In: 7:50 Cutting the cotton. Time Out: 5:00 pm Staple the ITR. Hours Spent: 8 hours Week No. 2 Date: 05-27-13 Time In: 08:15 am Time Out: 5:00 pm Listing and giving the 7hours&45mins Hours Spent: number to the patients. Date: 05-28-13 Time In: 7:50 am Checking the death certificates. Time Out: 5:00 pm Accommodating Hours Spent: 8 hours and assisting the paDate: 05-29-13 tients. Time In: 8:00 am Recording and Time Out: 5:00 pm register the info of Hours Spent: 8 hours patients in the log Date: 05-30-13 book. Time In: 8:00 am Filing records. Time Out: 5:00 pm Taking the blood Hours Spent: 8 hours pressure of the Date: 05-31-13 patients. Time In: 8:05 am Cutting the cotton. Staple the ITR. Time Out: 5:00 pm 7hours&55mins Hours Spent:

(Weekly) Week No. 3 Date: 06-03-13 Time In: 7:25 am Made the Time Out: 5:00 pm Prescription Pad. Hours Spent: 8 hours Checking the Date: 06-04-13 death certificates. Time In: 8:15am Accommodating and assisting the Time Out: 5:00 pm patients. Hours Spent: 7hours&45mins Recording and Date: 06-05-13 register the info of Time In: 8:10 am patients in the log Time Out: 5:00 pm book. Hours Spent: 7hours&50mins Filing records. Date: 06-06-13 Taking the blood Time In: 8:20 am pressure of the Time Out: 5:00 pm patients. Hours Spent: 7hours&40mins Cutting the cotton. Date: 06-07-13 Staple the ITR. Time In: 8:00 am Listing and giving the number to the Time Out: 5:00 pm patients. Hours Spent: 8 hours Week No. 4 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent:

Total no. of hours __111__Signed by the Supervisor:__________________________Date: _______

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OJT PORTFOLIO VII. SELF-ASSESSMENT A. Skills and current technology learned/enforced: I learned what are the things need to do when you are bitten by the dog, cat and rat. I also learned how to use the electronic and manual blood pressure monitor and how to interact with different people. I used to multitask and focus my mind while doing a lot of things. B. Equipment, tools, testing apparatus handled (softwares used included) I used to handle the electronic and manual blood pressure monitor, and weighing scale.

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C. Strong points versus weak points My strong points is my patience and my weak points are the irritable and ill-tempered patients. As much as possible I try to hold my angry but sometimes some of the patients pissed me off because they will blame you even if its their fault and there also some people will said bad words to you.

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OJT PORTFOLIO VII. SELF-ASSESSMENT D. Best experiences on the job: My best experiences is interacting with people because I learned here what are the different behavior of people, why they are acting like that?. It opened my mind that not all people are the same, now I know why they are so irritable and ill-tempered so instead of become mad or say something bad to them Ill just understand them. E. Evidence of Background preparation: Faults committed (its causes and suggestion given by the supervisor Not scanning the death certificate clearly, giving the death certificate to other people and forgot to register some patients in the log book. Personal relationship (integration with the company, attendance and punctuality, and commitment) Comment from co-worker (at least 3 person) Person 1: Thru my observation, Im very much satisfied and contended. Rachel is shy girl, helpful, industrious, hard working, and respectful to her superiors. Signature over printed name: Eva O. Lipata________________________ Person 2: Rachel is a fast learner and the good point about her is she always says po and opo to her superiors and to other people. Signature over printed name: Rosa Nida dela Cruz______________ Person 3 : She is very helpful, hardworking and she always do the job even you dont ask or tell her. Signature over printed name: Agnes D. Armanda_________________

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OJT PORTFOLIO VIII. APPENDICES (please attached) A. Curriculum Vitae

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OJT PORTFOLIO VIII. APPENDICES (please attached) B. OJT Endorsement Letter

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OJT PORTFOLIO VIII. APPENDICES (please attached) C. OJT Training Memorandum

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) F. Final Evaluation Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) E. Trainees Personal Data

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OJT PORTFOLIO VIII. APPENDICES (please attached) G. Copy Certificate of Completion

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OJT PORTFOLIO VIII. APPENDICES (please attached) J. Facilities, equipment, Tools handled (pictures)

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OJT PORTFOLIO VIII. APPENDICES (please attached) J. Facilities, equipment, Tools handled (pictures)

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OJT PORTFOLIO VIII. APPENDICES (please attached) K. OJT photos (minimum size 3R)
Note: photo printed only (printing from CIS not allowed)

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OJT PORTFOLIO VIII. APPENDICES (please attached) K. OJT photos (minimum size 3R)
Note: photo printed only (printing from CIS not allowed)

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OJT PORTFOLIO VIII. APPENDICES (please attached)

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M. URL of you blog/s Which includes your resume and weekly diaries checked

http://www.scribd.com/ctotol

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