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CV Ivor Gooden
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Telephone: (1234) 5678910. Mobile: 12345 67890. Email:

C O U N S E L L I N G / A D M I N I S T R AT I O N

Possessing a proven eclectic approach to counselling from client needs assessment through contracting sessions
and evaluation processes - in line with the remit of service and BAC code of ethics and practice. Up-to-date,
with a good number of demonstrated abilities, that will of benefit within Occupational Welfare / Employee
counselling and the maintenance of an effective work-force for an organisation in the N.E. region and in support
of their Managers.


.. Managing working relationships .. Effective communications/meetings .. Shorthand / typing

.. Presentations/interviewing
Networking of resources .. Client needs assessment
Budgeting .. Writing reports

. Promotion of the individual

Developing plans . Short term counselling
Providing management information . Mental health

City & Guilds Certificate 7318. Adult teacher training 2004
Diploma Certificate in Humanistic Counselling (NCFE) 2000 -
City & Guilds Certificate in Counselling 1998 – 99
Course Bereavement Counselling (Relate) 1999
Certificate Counselling (level 1) 1997
Various workshops/training: Adoption, Child Protection, Debt Counselling, Redundancy, Depression,
Stress, Coping with Change.


TUTOR Jan 04 - Present

. Newcastle College and Gateshead College.

Certificate in Counselling Skills and Theory Level 3 and Basic Skills.

COUNSELLOR 1999 – 02

. Cestria Health Centre, Chester-le-Street (2001-02)

Eclectic approach and in-depth experience in humanistic counselling; solution focused therapy; brief

.. therapy; client need assessment through to evaluating process.

Managing caseloads from 18 year old clients to retirement.

.. 70% female caseload dealing with a range of problems from social, domestic, health and financial.
Set up support group for pregnancy charity (APEC).
Good range of presentations and interview experience (120 hours) has ensured good knowledge of all

.. relevant counselling issues which relate to clients.

Designed promotion leaflet offering counselling service.
Set a high standard of knowledge and understanding of the welfare role through presentations to

.. Age Concern (1999-01)

Designed and monitored case work evaluation forms.
Designed and implemented new recording systems.


MOTHER 1991 – 99


.. Homefresh Catering Ltd, Newcastle upon Tyne

Totally responsible for the smooth running of the office.

.. Good interviewing experience gained.

Prepared financial reports.

. Established new computer system.

Established information recording systems which enabled more reliable delivery of services to clients
and more accurate information to management.

Early Career Summary:

Sales Clerk, Homefresh Catering Ltd, (1985-88).
Office Sales Clerk, Dan Wullie Ltd, Gateshead, (1982-85).

Additional Information:
Member of BACS – British Association for Counselling and Psychotherapy.
Fundraised for APEC and local Toddler Group and Football Club.
Administration responsibilities for local Scout Club.

Career Objective:
To continue making full use of counselling abilities for a forward thinking organisation whilst further
developing self.

* * *

Interests / pastimes: Family, cooking, shopping, keeping fit, walking, computing.

Personal: Born: 67. Married, 3 children, full, clean driving licence. Non-smoker.

References available on request.


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