Zaw Zaw Soe

No 19 1st floor Eingyi Street, Yekyaw, Pazundaung Tsp. Yangon. Myanmar. HP - 09-51-60121

IT Specialist
A result driving with IT professional with extensive experience in the engineer, administrating and support of information systems .Hard working, self-confident and motivated systems Administrator with technical capabilities in administration, configuration, technology integration and software upgraded. Experience includes troubleshooting hardware, software and operation systems for multiple user networks. Employ innovative to enhance work productive and improve systems utilization. Possess excellent interpersonal, organizational, communication skills, learn fast and Self-taught.

Technical Proficiencies

Microsoft Windows Vista / XP / 2000 / ME / 9X, Windows NT 4 Server & Workstation, Windows 2000/2003 ( Advance and Enterprise) Servers , DOS, Novell Netware V4 ,Red Hat Linux 8, Microsoft outlook/Outlook Express/Mails , Microsoft Exchange Server 2000/2003,Symantec Norton Cooperated edition , Symantec (Anti spam, antivirus, Client Firewall and backup exec), Kasper/AVG/McAfee Anti-virus, Virtual Server Technologies (VMware, Virtual Server and Virtual PC) IBM Compatible PCs , workstations ,Servers ,Dell/HP workstations, miscellaneous PC hardware, SCSI/IDE/EIDE Hard Drives and other drives , Direct Attached Storage, Optical Drives , Printers , Scanners, Network Cabling (UTP, Coaxial) and Connectors , Ethernet & Token ring Protocol, KVM switch, Cisco 2600, 2800 Series routers ACTIVE DIRECTORY ,TCP/IP, DHCP, DNS, WINS,DHCP , ARP, FTP, Telnet, IPX/SPX ,DSL/Cable, hubs, cabling, SMTP, POP3, NAT, VPN, VLAN, LAN/WAN , Wireless Network



2001 - 2004 1995 – 2000 2008 At Present Master of Computer Technology University of Computer Studies Yangon, Myanmar Bachelor of Computer Technology (Honors) University of Computer Studies Yangon, Myanmar CCNA (Cisco Certified Network Associate) Learning CCNP

Professional Experience
System Engineer Responsibilities:

Wizza Co. Ltd., Myanmar

2006 May - 2008 Jan

 Plan, coordinate, and execute hardware, software and network installation, configuration, maintenance,
     troubleshooting and repair operations for service contract clients and software department. Evaluated customer needs and proposed solutions for those needs. Analyze client equipment and operations to determine servicing and supply needs. Respond immediately to emergency situations with sensitivity to deadlines and customer needs. Foster clear communications and maintain excellent staff and client working relations. Consistently manage time and multiple tasks to meet deadline, established objectives, and quality performance standards.

Network Engineer Responsibilities:

Compu Tech Co. Ltd., Myanmar

2005 Feb - 2006 Jan

 Administration and troubleshooting for domain network built on Microsoft Windows with multi domain
controllers and Messaging System.  Creating user profiles and groups, made user administration and implemented policies.  Upgrade and configure Network equipment (Servers, Workstations, Switches, hubs) for use on operational networks.  On-Site Customer support of Networking Projects such as Set up for LAN (Workgroup and domain), firewall, proxy, email system and Internet Access Connection.  Managing and maintaining computers, servers and network environment of Compu Tech Co., Ltd in various department including windows 2000/XP/2003 Desktop and server systems. Senior Service Engineer Responsibilities:  Apply technical expertise in computer hardware and peripherals repair, systems analysis, software requirements and network installation and configure as customer site requirements.  Provide support in resolving hardware/software problems either directly on site or via telephone.  Setup and troubleshooting for PCs, printers, scanners, projectors, other peripheral devices.  Develop and implement service schedules, system and procedures to assure delivery of quality, cost-efficient technical services.  Make management recommendations on system improvements, computer replacements, and software purchases. Service Engineer Responsibilities:

Compu Tech Co. Ltd., Myanmar

2003 Jan - 2005 Feb

Compu Tech Co. Ltd., Myanmar

2002 Oct - 2003 Jan

 Installation, upgrading and troubleshooting of various compatible PC, software packages, Operating
Systems, Drivers, Patches and Antivirus packages.

 Assembling and maintaining computers and various peripherals such as scanners, printers and modems.  Provided technical telephone support to correct software and hardware problem.
 Assist and prepare to Training.

Personal Information
Date of Birth Gender Nationality Language Marital Status Date of Availability 22-Feb-1977 Male Myanmar Burmese, English Single Immediate