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INTRODUCTION
Stress is an inevitable part of todays fast life. In this age of globalization and liberalization of the economy, competition among organizations has increased. Managers attempt to outperform one another to reach the top. Therefore, modern organizations are facing the problems of the executive stress and burnout. Individuals and organizations have to pay economic and human cost due to these problems. Stress is the order of the day and it is impossible to be entirely without stress.
OBJECTIVES OF THE STUDY To analyze the reasons for the stress of an individual. To analyze the methods to overcome the stress of employees. To identify the consequences of stress To know the overall opinion about the employer employee relationship.
MEANING OF RESEARCH: The advanced learners dictionary of current English lays down the meaning research as, An investigation or enquiry through search for new facts in any branch of knowledge. Research is thus, an original contribution to the existing stock of knowledge making for its advancement. It refers to the systematic method consisting the facts or data, analyzing the facts and reaching certain conclusion either in the form of solution towards the concerned problem or in certain generalization for some theoretical formulation.
RESEARCH DESIGN
The formidable problem that follows the task of defining the research problem is the preparation of the design of the research project, population known as the research design. The research was carried to find out customer satisfaction of services. An overall survey has been conducted to find out Hence this study design is descriptive in nature.
DESCRIPTIVE RESEARCH Descriptive research includes surveys and fact finding enquires of different kinds. The major purpose of descriptive research id descriptor of state of affairs, as it exists as a present. The main characteristic of this method are that the researcher has no control over the variables; he can only report what has happened or what is happening. The methods of research utilized in descriptive research are survey method of all kinds, including comparative and correlation methods.
Primary data is based upon the Questionnaire from the customer. The primary data is directly collected from the customer by the use of Questionnaire. It is to understand the customers thoughts, expectation and feelings and preference as well.
SECONDARY DATA Secondary data consist of data gathered for some other purpose. The researcher collected secondary data from the books of authors, company records, research journals, internet, articles, magazines, newspapers. It is based upon the Questionnaire Method. Formulation of Questionnaire: To get the required information, well-structured questionnaire was designed. The questionnaire included the closed-end questions and open end. Sample Design:Sample Size: The sample size is 150.
Sampling Technique: The concept of sampling also plays in important role in the process of identifying, developing and understanding new market concepts the need to be investigated by the researcher, here the sampling population is the share investor in Chennai were considered for the study. Therefore Simple Random sampling is adopted.