PARTNERS & SUPPLIERS Remote Work, Delegating, and Outsourcing

June, 2013 Founder Institute

1

You need to know…
 What you’re good at
 …and you should be doing  …but wastes your time

 What you suck at
 …but you can learn (and you CAN learn)  …but you can probably manage  …and will always suck at

 PR.

June 2013

Founder Institute

2

‘Can’t manage what you don’t grok
The more you know it, the easier to manage and teach…Thus: the less you have to pay.
Otherwise:
 Hire a firm  Hire a trusted friend

 But you can’t outsource it… or, wait?

June 2013

Founder Institute

3

Outsourcing…
 Means nothing today  Remote teams: outsourced?  Interns: outsourced?  Accountant & lawyer: outsourced?

 WTF is outsourced? “You’re not doing it.” No, that’s delegating.

June 2013

Founder Institute

4

My tale with hiring and outsourcing delegating
 Blackjack Table, 2003  Google Groups: Australia, Kansas  Craigslist  Smith School  eLance: Pakistan, India, Vietnam

 DC PHP Group, then Canada
 Interview  Argentina, Mexico, Argentina  Lots of contractors/friends/vendors/learning 
June 2013 Founder Institute

…the point: BE CREATIVE.
5

Considerations for Delegating
Local  Remote  Offshore  “Big Project” Dedicated  Part Time  Vendor  Freelancer

ABILITY TO TAKE OWNERSHIP & EASE OF MANAGING

June 2013

Founder Institute

6

Very tangible considerations
 Cost  Language  Culture  Timezone

June 2013

Founder Institute

7

Cutting corners
 DON’T screw up your core product  DO screw up your legal, your accounting, your furniture

You need to SHIP.

June 2013

Founder Institute

8

And you’ll need different people later…

from www.tonywright.com/startup-founder-evolution
June 2013 Founder Institute 9

How to find people
 YOUR TEAM MEMBERS ALREADY KNOW PEOPLE!!!!!  Relationships  Online projects you respect  Communities  Events

 Listservs
 Job boards

June 2013

Founder Institute

10

Not an expert at hiring?
 Pay a friend who’s an expert.  Case closed.

June 2013

Founder Institute

11

Compensation
Be creative.
 Performance, number of users, revenue sharing, profitability, equity, bonuses, vacations, etc.

The best motivation is intrinsic.
(Google “Dan Pink TED talk”)

June 2013

Founder Institute

12

You also need…
 Trac, Tracker, Jira, Basecamp, or similar  Skype, maybe Hangouts  Google Apps  Maybe phone.com, possibly Google Voice

More at technotheory.com/how-to-work-remotely/

June 2013

Founder Institute

13

How to treat people…
 India, Indiana, or Mars. Treat them the same.  Give them (the feeling of) ownership.

We’re all in this together.

June 2013

Founder Institute

14

Getting in Touch…

www.awayfind.com

www.technotheory.com

jared@awayfind.com
@technotheory

June 2013

Founder Institute

15

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