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INTRODUCTION

HOTEL INTRODUCTION The Indian Hotels Company Limited (IHCL) and its subsidiaries are collectively known as Taj Hotels Resorts and Palaces and is recognised as one of Asia's largest and finest hotel company. Incorporated by the founder of the Tata Group, Mr. Jamsetji N. Tata, the company opened its first property, The Taj Mahal Palace Hotel, Bombay in 1903. The Taj, a symbol of Indian hospitality, completed its centenary year in 2003.

Taj Hotels Resorts and Palaces comprises 93 hotels in 55 locations across India with an additional 16 international hotels in the Maldives, Malaysia, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East. Spanning the length and breadth of the country, gracing important industrial towns and cities, beaches, hill stations, historical and pilgrim centres and wildlife destinations, each Taj hotel offers the luxury of service, the apogee of Indian hospitality, vantage locations, modern amenities and business facilities. IHCL operate in the luxury, premium, mid-market and value segments of the market through the following: Taj (luxury full-service hotels, resorts and palaces) is our flagship brand for the world's most discerning travelers seeking authentic experiences given that luxury is a way of life to which they are accustomed. Spanning world-renowned landmarks, modern business hotels, idyllic beach resorts, authentic Rajput palaces and rustic safari lodges, each Taj hotel reinterprets the tradition of hospitality in a refreshingly modern way to create unique experiences and lifelong memories. Taj also encompasses a unique set of iconic properties rooted in history and tradition that deliver truly unforgettable experiences. A collection of outstanding properties with strong heritage as hotels or palaces which offer something more than great physical product and exceptional service. This group is defined by the

emotional and unique equity of its iconic properties that are authentic, nonreplicable with great potential to create memories and stories. Taj Exotica is our resort and spa brand found in the most exotic and relaxing locales of the world. The properties are defined by the privacy and intimacy they provide. The hotels are clearly differentiated by their product philosophy and service design. They are centered around high end accommodation, intimacy and an environment that allows its guest unrivalled comfort and privacy. They are defined by a sensibility of intimate design and by their varied and eclectic culinary experiences, impeccable service and authentic Indian Spa sanctuaries. Taj Safaris are wildlife lodges that allow travelers to experience the unparalleled beauty of the Indian jungle amidst luxurious surroundings. They offer India's first and only wildlife luxury lodge circuit. Taj Safaris provide guests with the ultimate, interpretive, wild life experience based on a proven sustainable ecotourism model. Vivanta by Taj Hotels & Resorts span options for the work-hard-play-hard traveller across metropolitan cities, other commercially important centres as well as some of the best-loved vacation spots. Stylish & sophisticated, Vivanta by Taj delivers premium hotel experiences with imagination, energy & efficiency. It's the flavour of contemporary luxury, laced with cool informality and the charming Taj hospitality. Created for the cosmopolitan global traveller and bon vivant, Vivanta by Taj Hotels & Resorts create experiences that will amuse, invigorate & inspire

Adaa Celeste . from the Michelin-starred Quilon to the multi award-winning Wasabi by Morimoto. we were the first to bring authentic India food to London. Dining at Taj is more than just a meal. and the first International restaurant. Vivanta revels in a spirit that presents the normal with an unexpected twist. from the rich culinary heritage of the Subcontinent to popular Western. the smart use of technology & the challenge to constantly engage. Golden Dragon. Our chefs are international superstars. Experiences which make you pause & appreciate the hidden beauty in life! It challenges your expectations of a hotel and unfolds multiple layers of delight. Taj not only sets the standard for cuisine in India. Appropriately. Innovative cuisine concepts. to India. The Bombay Brassiere is a stand-alone restaurant that has been patronized by a veritable who’s who of celebrities for 25 years. French or Japanese dishes. Italian. Pure.you. Mediterranean. The restaurants of Taj Hotels are bestowed with the highest of accolades. the first French restaurant. it is an unforgettable experience imbued with lasting status. guided by legendary Executive Chef Hemant Oberoi. Taj Hotels Resorts and Palaces focuses on some of the world’s most revered cuisines. energize and relax you all add up to make Vivanta by Taj the new signature in hospitality. it upholds its reputation for culinary firsts. From globally renowned chefs to iconic restaurants. We introduced the first Chinese restaurant. Each restaurant creates a scintillating mix of cuisine and décor so guests can savour the aesthetics of a unique environment along with the culinary bounty on their plates. Zodiac Grill.

single malts. More . To know what's cooking this month click here BON APPETIT The culinary experience at Taj Falaknuma Palace recreates the passionate relationship between monarchs and their cuisines. Inspired by centuries of indulgence. If you're partial to your poison. We will recreate and reinterpret tastes and traditions of a bygone era. including Louis XIII. we will take a leaf out of those experiences that have captivated the Nizams and their distinguished guests. supplemented by an unrivalled selection of the finest handmade cigars from all over the world. then the Palace also has a staggering collection of the rarest whiskies.Breakfast at Jade Verandah The Jade Room Hookah Lounge Pool Side Palace In-Room Dining What's cooking from Spice is the monthly culinary guide in Hyderabad. while keeping contemporary palates in mind. EXPAND YOUR CULINARY KNOWLEDGE WINE LIST Raise a toast to liquid luxury as we feature some of the finest wines from all over the world. luxury vodkas and cognacs.

Yoga and Meditation. Royal traditions of wellness in service experiences. crannies and secret gardens of the Palace are customized. which brings together the wisdom and heritage of the Asian and Indian Philosophy of Wellness and Well-being. IHCL operates Taj Air. mastered and disseminated by accomplished practitioners. authentic Ayurveda. India. In addition to the Falcon 2000 and Falcon 2000LX jet aircraft designed by Dassault Aviation. Taj Air also operates the P. There is a rich basket of fresh and unique experiences under the Jiva Spa umbrella of offering. holistic treatments involving body therapies. .180 Avanti II turboprop aircraft manufactured by Piaggio Aero. Italy. Jiva Spas derive inspiration and spirit from the holistic concept of living. a luxury private jet operation based out of Mumbai. and unique Taj signature treatments. Taj Hotels also promise a whole new experience of tranquillity and total 'wellness'. enlivening and meaningful rituals and ceremonies and unique natural products blended by hand. come together to offer a truly calming experience.PRIVATE DINING Nestled in the nooks. through Jiva Spas a unique concept. Rooted in ancient Indian healing knowledge. France. intimate and magical dining experiences.

two 3-bedroom luxury yachts which can be used by guests in Mumbai and Kochi. IHCL also operates Taj SATS Air Catering Ltd. Additionally. the largest airline catering service in South Asia. vendors and others. the movement towards ecologically sound tourism has gained urgency and importance across the globe and we recognize that responsible practices in vogue are as diverse as the geographies.. Over the last decade. We at Taj have the unique scope and opportunity to develop raw potential into a skilled workforce that is immediately employable by various players in the . it operates the Indian Institute of Hotel Management. as a joint venture with SATS (formerly known as Singapore Airport Terminal Services). CORPORATE SUSTAINABILITY AND SOCIAL RESPONSBILITY As a part of Tatas. The institute offers a Four-year diploma. Aurangabad since 1993. in Kerala. India's premier business house.IHCL also operates Taj Yachts. at Taj Hotels. have always believed in society and environment being integral stakeholders in our business along with our shareholders. designed with the help of international faculty and has affiliations with several American and European programmes. customers. we.

customer service and spas to promote economic empowerment of candidates from vulnerable socio-economic backgrounds. Implementing schemes such as the Gangroti Glacier Clean-Up Expedition. We are fully committed to the cause of building a sustainable environment by reducing the impact of our daily operations on the environment and improving operational efficiencies. reuse and recycling of key resources. resource conservation.industry. kitchen management. housekeeping. We believe in continuous learning and sharing and would be delighted to have your thoughts and suggestions. This year again our report has received an 'A+' rating. further propelling us to rededicate our commitment to the Sustainability journey. as well as designated Earth rooms. A majority of our community projects are focused around extending our key strengths in food production. which minimise environmental impact. by external assurance provider KPMG for the 3rd consecutive year. The "Communication on Progress 2011-12" is an update on the impact of various initiatives undertaken by our company in social & environmental fronts. EARTH In an endeavour to reinstate its vision and efforts to boost sustainable tourism. Taj Hotels Resorts and Palaces presented EARTH (Environment Awareness & Renewal at Taj Hotels) this year. Taj is one of Asia's largest group of hotels to commit to .

From the 1970s to the present day. The Company's history is integral to India's emergence into the global business and leisure travel community. The Company was incorporated in 1902 and it opened its first hotel. The Company then undertook major expansion of The Taj Mahal Palace & Tower. Mumbai. Today. the only worldwide environmental certification program for travel and tourism. Mumbai. the Taj Group has played an important role in launching several of India's key tourist destinations. and looking to the future.The Taj Mahal Palace Hotel. in all their variety and historical richness. are recognised internationally as the symbols of true Indian hospitality. the various Taj hotels. The Taj Group has a philosophy of service excellence . the Company began a long term programme of geographic expansion and development of new tourist destinations in India which led to its emergence as a leading hotel chain in India. Mumbai by constructing an adjacent tower block and increasing the number of rooms from 225 to 565 rooms. With the completion of its initial public offering in the early 1970s. in 1903. The Taj Mahal Palace & Tower. EARTH has received certification from Green Globe. Taj Hotels Resorts and Palaces is well positioned to meet the increase in travel activity with the rapid expansion of the Indian economy. working in close association with the Indian Government.energy conservation and environmental management. The Taj began a century ago with a single landmark .

in 1977. In 1974. Yemen and in the late 1980s. In 1984. Taj Connemara. The Taj Group has been active in converting former royal palaces in India into world class luxury hotels such as the Taj Lake Palace in Udaipur. the Taj Group acquired under a license agreement each of The Taj West End. the Taj Group became the only hotel chain with a presence in the five major . the Taj Sheba Hotel in Sana'a. Chennai andSavoy Hotel. In 1980.James Court. the Rambagh Palace in Jaipur and Umaid Bhawan Palace in Jodhpur. With the opening of the five star deluxe hotel Taj Bengal in Kolkata in 1989. acquiring an equity interest and operating contract for the Taj President. with which the Taj Group made its foray into Bangalore.which entails providing consistently high levels of personalized service and innovative means of improving service quality. acquired interests in the Crown Plaza . opening the five-star deluxe hotel Taj Coromandel in Chennai in 1974. a business hotel in Mumbai. Bangalore. and opening the Taj Mahal Hotel in Delhi in 1978. The Taj Group also began its business in metropolitan hotels in the 1970s. the Taj Group took its first step internationally by opening its first hotel outside India. London and 51 Buckingham Gate Luxury Suites and Apartments in London. Ooty. the Fort Aguada Beach Resort in Goa. the Taj Group opened India's first international five star deluxe beach resort.

During the 1990s. In 2000. the Taj Group also expanded its business hotels division in the major metropolitan and large secondary cities in India. and has established itself as an up-market hotel in the Middle East region. The Taj Group also . In 1998 the Taj Group opened the Taj Exotica Bentota which strengthened the Taj Group's market position in Sri Lanka. the launch of the 56 acre Taj Exotica.metropolitan cities of Mumbai. Bangalore and Chennai. Goa and the Taj Hari Mahal in Jodhpur were completed. It developed specialized operations (such as wildlife lodges) and consolidated its position in established markets through the upgrading of existing properties and development of new properties. The Taj Exotica Resort & Spa. Maldives launched the Taj Group into the premium luxury hotel market and since its opening in July 2002. In 2000. has won several international awards. holding three hotels and a major share of the market. Delhi. Dubai. Concurrently with the expansion of its luxury hotel chain in the major metropolitan cities. the Taj Group entered into a partnership with the GVK Reddy Group to set up Taj GVK Hotels and Resorts Limited and thereby obtained a prominent position in the market in the southern business city of Hyderabad. the Taj Group continued to expand its geographic and market coverage in India. In 2001. the Taj Group took on the management contract of Taj Palace Hotel. Kolkatta. Taj Kerala Hotels & Resorts Limited was set up in the early 1990s along with the Kerala Tourism Development Corporation.

Gwalior in October 2002. Jodhpur in the princely state of Rajasthan in India. Australia in February 2006 and renamed it as . In 2003. the Taj Mahal Palace & Tower. to enter the luxury end of the developed hotel markets internationally. Mumbai. The hotel has since been renamed as the Taj Lands End. In 2004 the Taj Group opened Wellington Mews. In September 2002. a renowned hotel in New York City. its first luxury serviced apartment in Mumbai. the Rawal-Kot. The Company.obtained licenses to manage and operate two leisure hotels. Mumbai. The Company entered into a management contract for Taj Exotica in Palm Island Jumeirah in Dubai to expand its existing presence in the United Arab Emirates. The Company enhanced its position as an operator of converted palaces by entering into a management contract for Umaid Bhawan Palace. Jaisalmer and Usha Kiran Palace. the Taj Group also launched the first of its "value-for-money" hotels in Bangalore branded 'Ginger'. In the same year. which division has 11 hotels in various locations in India and is owned through its wholly owned subsidiary. the Taj Group acquired an equity interest in the former Regent Hotel in Bandra which gave the Taj Group access to the midtown and North Mumbai market. acquired the erstwhile 'W' hotel in Sydney. the Company celebrated the centenary of the opening of its Flagship hotel. through a subsidiary. In 2005 the Company acquired on lease The Pierre.

Woolloomooloo Bay'. Dubai. Rationale for the Scheme of Amalgamation The Transferor Companies and the Company were engaged in the leisure and business hotels as part of the Taj group of hotels. South Africa. under Sections 391 to 394 of the Companies Act for the for the amalgamation of Indian Resorts Hotel Limited. Gateway Hotels and Getaway Resorts Limited. Australia. To expand its presence in the US market. The Scheme was approved by the respective High Courts. Maldives. 2006. Malaysia. a more efficient utilisation of capital and create a stronger base for future growth of business in general and the Company in particular. Scheme of Amalgamation ("Scheme") On October 12. the United Kingdom. Bhutan and Zambia. Sri Lanka. the Company acquired in early 2007 Ritz Carlton in Boston and Taj Campton Place in San Francisco. Taj Lands End Limited (Transferor Companies) with the Company. A consolidation of the Transferor Companies and the Company was therefore expected to lead to greater synergy in operations.'Blue. the Board of Directors of the Company approved the Scheme. The . Asia Pacific Hotels Limited. Kuteeram Resorts Private Limited. Hotels operated by the Taj Group internationally are located in US.

1989 The Company opens a five star deluxe hotel in Calcutta. the "Fort Aguada Beach Resort" in Goa. the "Taj Mahal Palace" in Mumbai. "Taj Connemara" in Chennai and the "Savoy" in Ooty. the "Taj Coramandel" in Chennai. 1984 The Company entered into a licence agreement to operate the "Taj West End" in Bangalore. the "Taj Bengal". The Company begins business in metropolitan hotels by opening the five star deluxe hotel. the "Taj Sheba Hotel" in Sana'a.amalgamation was expected to result in administrative rationalization. 1980 The Company opens its first hotel outside India. Milestones achieved by the Company since incorporation are listed below: Year Event 1903 The Company opens its first hotel. India. . Yemen. 1974 The Company opens its first five star deluxe beach resort. and optimal utilization of various resources. organizational efficiencies.

1998 The Company opens the "Taj Exotica" in Bentota. 2002 The Company obtains licences to manage and operate two leisure hotels: the "Rawal-Kot" in Jaisalmer and the "Usha Kiran Palace". The Company acquires an equity interest in "Regent Hotel" in Bandra. 2004 . Gwalior. Sri Lanka. 2003 The Company relaunches its flag ship property as the "Taj Mahal Palace and Tower".1990 The Company establishes the Taj Kerala Hotels and Resorts Limited with the Kerala Tourism Development Corporation. 2001 The Company is awarded the management contract for the "Taj Palace". Mumbai which is later renamed as the "Taj Lands End". 2000 The Company establishes Taj GVK Hotels and Resorts Limited with the GVK group to operate three hotels in Hyderabad. Dubai. The Company launches the "Taj Exotica Spa and Resort" in Maldives.

2005 The Company obtains a management contract to operate "The Pierre" in New York. The Company opens its first economy hotel under the brand "Ginger" in Bangalore. Dubai. USA which is later renamed as the "Taj Boston". The Company obtained the operating agreement for the "Umaid Bhawan Palace" in Jodhpur. 2006 The Company acquires the "W" hotel in Sydney. Bandhavgarh. USA. . Jumeirah. The Company commences operation of its first wildlife lodge at Mahua Kothi. 2007 The Company acquires the "Ritz-Carlton" in Boston. The Company entered into a management contract to operate the "Taj Exotica" in Palm Island.The company opens its first Jiva Spa at the Usha Kiran Palace in Gwalior. The Company launches its first luxury serviced apartments. "Wellington Mews" in Mumbai. Australia which is later renamed as the "Blue Sydney".

Banjaar Tola. . The Taj Mahal Hotel. 51 Buckingham Gate. Taj Suites and Residence's South Indian restaurant. The first hotel to be developed by ALDAR Hotels and Hospitality under the agreement is a five-star.a Michelin star. The Taj Safaris circuit will be complete in Madhya Pradesh with the addition of two more luxury lodges in Panna. Pashan Garh and Kanha. Quilon has received the ultimate culinary accolade . Taj Hotels and the Tashi Group join hands to create the new benchmark for premium hotels in Bhutan . YAS Island.The Company commences operation of its second wildlife lodge at Baghvan. United Arab Emirates. Taj Hotels Partner with Saraya Islands to Operate Taj Exotica Hotel in Ras Al Khaimah. New Delhi unveils Delhi's first contemporary Japanese restaurant 'WASABI by Morimoto'. 2008 Taj's flagship property in the United Kingdom.Taj Tashi Bhutan. Pench. 500 room luxury resort hotel which will be in a spectacular waterfront location on ALDAR's mega entertainment destination. ALDAR Hotels and Hospitality and Taj Hotels enter into an exclusive agreement involving a number of hotel projects.

the only restaurant in Bangalore to be honoured the coveted Wine Spectator Award of Excellence 2008 from America's leading wine appreciation magazine Wine Spectator. Taj Hotels Resorts and Palaces Introduces Telepresence Services in Collaboration with Tata Communications. 2) Taj Lake Palace. Taj Safaris unveiled two new luxury lodges: Pashan Garh and Banjaar Tola which will be the third and fourth lodges added to the Taj Safari circuit. Taj will operate the latter's Temple of Heaven Park property in Beijing and the Hainan Hotel project.Taj Hotels Resorts and Palaces won 2 prestigious awards at The 2008 World Travel Awards: 1) Rajput Suite at The The Taj Mahal Palace & Tower. signed a management contract with Cuiting Hotspring Hotel Management Company Ltd. Taj International Hong Kong Ltd. The Taj Mahal Hotel launches VARQ. Mumbai won India's Leading Suite. Taj Boston celebrates the 120th season of summer polo matches at the Myopia Polo Club in Hamilton. Taj's luxury properties have been recognised within the . Graze. Taj Hotels Resorts and Palaces have won the Condé Nast Traveller UK in 10th Readers' Travel Awards. Udaipur awarded India's Leading Castle & Palace. the Modern European dining restaurant at Taj Residency. MA sponsoring the 2nd annual Taj Boston Cup.

Enters into a Management contract with Dodla Intenational Limited. These etiquette programs for children provide easy access to the social skills essential in daily life.Tatler Spa Guide 2008. . Jaipur have been included among The 101 Best Spas in The World . launched a new brand "The Gateway Hotel".following categories: Overseas Business Hotel. Taj Hotels Resorts and Places has ranked No. The Taj Mahal Palace & Tower. Taj Hotels Resorts and Palaces unveiled a premium business hotel . 1 in the Best Hotel Chain in India category at the Business Traveller Awards 2008. Taj Suites and Residences is the First UK Hotel introducing Cisco TelePresence Rooms for Public Use Taj Hotels Resorts and Palaces in collaboration with Tata Communications and Cisco. The spas at the Usha Kiran Palace. Taj Boston is the First United States Hotel and 51 Buckingham Gate. Taj Boston in cooperation with Susan Cole of Boston Assemblies launches Social Style for Children. Gwalior and theRambagh Palace. Taj Hotels Resorts and Palaces. Mumbai was under siegh during the 26/11 Mumbai Terror attacks. the World's Top 100 and Overseas Leisure Hotel in Asia and the Indian Subcontinent.Taj Residency Trivandrum.

It also launches three brand new restaurants . The Taj Mahal Palace & Tower reopens the rooms in the The Taj Mahal Tower."Flow" the all day dining restaurant. which include 9 Suites and 26 Taj Club Rooms. "Spice" an Indian specialty restaurant and "T3" a Tea lounge and Deli. The Taj Mahal Palace & Towerprovides further details on the reopening of the Tower Wing. Exclusive services to . Bangalore". On December 21st. The hotel bears a new name and identity: "Vivanta by Taj Whitefield. Taj Hotels Resorts & Palaces announced the opening of their 'Upper Upscale' brand in Bangalore. Taj launches The Jiva Spa Boat at Taj Lake Palace.The Taj Boston was named the best hotel in Boston and for the second year in a row ranked #22 among the world's top 100 hotels in the latest survey of hotels worldwide by Institutional Investor magazine.the 2008 Gold Magellan Award. The Taj Hotels Resorts & Palaces 'No room for the Ordinary' advertising campaign for the print media bagged the 2008 PATA Gold Award in the Marketing Hospitality category and also won a second award . 268 rooms will be available. Udaipur. With the announcement of its forthcoming reopening. The Gateway Hotel Athwa Lines Surat has added a new block of rooms to take up its inventory to 208 making it the largest hotel in Gujarat.

Fire service. Taj Hotels Resorts and Palaces introduces Kefi .commemorate the special occasion of the hotel's reopening have been introduced with the opening of the Tower Wing. The Taj Group set up a public service welfare Trust fund named . 2008. 2009. The Pierre. Taj Boston awarded 2009 Mobil Four-Star honors in recognition of its gracious and efficient service and luxurious accommodations and public spaces. where many people from the security forces. Banjaar Tola at Kanha National Park from February 18. Taj Hotels Resorts and Palaces unveiled a new world-class premium hotel in Chennai . re-opens on June 1 following a meticulous $100 million renovation to create new guestroom and bath interiors and to reconfigure first floor public areas .the Mediterranean restaurant at Taj Mount Road. hotel employees. Taj Safaris open doors of its new luxury lodge. 2009 Taj Lake Palace. guests of the Taj and general public were killed or wounded. In response to the unprecedented attack on Mumbai between November 26 to 29.Taj Mount Road. Udaipur voted as the winner of the Editor's Choice Award 2008 for Gallivanter's Guide."Taj Public Service Welfare Trust" (TPS Welfare Trust). the Police.

"Vivanta by Taj . The Taj Mahal Palace & Tower. Mumbai has been awarded the prestigious Virtuoso Hotelier of the Year Award. as well as 2 East. Le Caprice at The Pierre. The Taj Residency Ummed in Ahmedabad migrated to The Gateway Hotels portfolio. a new lobby lounge. Taj Lands End introduces 125 new rooms comprising 107 Taj Club rooms and 18 Suites.to accommodate a new restaurant. for Rs. The Gateway Hotels has signed a management contract to set up a 125 room hotel on a 16-acre prime location in Shirdi. Taj Hotels Resorts and Palaces announce their new premium hotel. Taj launches Vivanta by Taj in Maldives. and a graciously welcoming reception area. increasing the inventory to 493 rooms. Mumbai. . slotted in the "upper upscale" segment. 2009 at the Virtuoso "Best of the Best" Hotel Awards held in Las Vegas recently during the Virtuoso's 21st Annual Travel Mart Conference. General Manager. Goa". 680 crores.Panaji. making this its third property in Gujarat and the 31st Gateway hotel in India. Indian Hotels Company Limited announced that it is going to acquire a controlling stake in ELEL. the company which holds a long term sub-lease for the land on which the Sea Rock Hotel is located in Bandra. Karambir Singh Kang.

There were multi faith prayers held for peace and harmony. Scoring an overall 95.The signature Specialty Schezwan restaurant in the city. .12) and 'location' (96. Taj Exotica Resort & Spa. Mumbai saw the coming together of employees and families of staff members. Taj Exotica Resort & Spa.5) of all hotels in the category. Maldives has challenged to protect the natural tropical flora and fauna and surrounding blue waters of Emboodhu Finolhu island. The Taj Palace launches Blue Ginger thus introducing Vietnamese cuisine to the Delhi.62. It also tops the list of 'Overseas Leisure Hotels for Asia and the Indian sub-continent'. Taj Palace introduces 'The Blue Bar'. Africa & the Indian Ocean Islands in the Condé Nast Readers' Awards 2009. Jaipur has been voted the Best Hotel in the World by Condé Nast Traveller in the Readers Travel Awards for 2009 across travel and industry categories. Rambagh Palace has the 'best ambience/décor' (98. On 26th of November 2009. The Taj Mahal Palace & Tower. for a remembrance meeting that paid respects to those who lost their lives last year. Taj Coromandel relaunches Golden Dragon . Maldives has been ranked 18th best Overseas Leisure Hotel in Middle East. in the World Top 100.Rambagh Palace.

The Indian Hotels Company Ltd announces its foray into Srinagar. Mumbai reopened their doors on Dec 3. part of a well-known business house in the state.The standalone hotel. Ltd. This is the third Gateway property in Rajasthan after Jaisalmer and Jaipur and the 33rd property in the country overall. Bangalore at the Leading Hotels of the World Annual Convention held in Venice. Jodhpur has been voted the Hotel Of The Year by the Gallivanter's Guide Editor's Choice Awards. Mumbai announced the reopening of the iconic restaurant Golden Dragon on the 25th of November 2009. A management contract for a hotel under the upper upscale brand Vivanta by Taj was signed on. 2009. previously known as the Ummeid Jodhpur. The Taj Mahal Palace & Tower. The Taj celebrates the opening of Taj Khazana at Taj Lands End. Maldives and Taj West End. December. . its first signature boutique store in Mumbai. 2010 The Umaid Bhawan Palace.Taj Exotica Resort & Spa. 10. Taj Hotels Resorts & Palaces has been recognised for its excellence and service for its properties . Italy in November 2009. was migrated to the brandThe Gateway Hotel Jodhpur. 2009 at Srinagar with SAIFCO Hill Crest Hotels Pvt. The legendary Wasabi and the historical Harbour Bar at The Taj Mahal Palace & Tower. in Jammu and Kashmir.

The Indian Hotels Company Ltd announced a new hotel in North-East India. Taj President Mumbai and Corporate Chef Taj Group of Hotels along with Chef V. with the investment in the project topping R500 million. Mumbai announced the reopening of the elegant and legendary Ballroom.Guwahati. in the iconic Heritage Wing of the property on the March 30th .Taj Hotels Resorts and Palaces. Bangalore has been awarded as 'Best Chef in India' in the National Tourism Awards 2008-2009 by The Ministry of Tourism. an exclusive hotel group comprising four of Switzerland's leading luxury hotels have entered into a strategic joint marketing alliance to develop cross-promotional opportunities for both companies to harness each other's strengths in their respective markets. with the unveiling the foundation stone for Vivanta by Taj . The Taj Mahal Palace & Tower. Jodhpur won the award in 'Hotel Providing Best Facilities for Differently Abled guest' category.K. Executive Chef. one of Asia's largest and finest group of hotels. 2010. This new luxury hotel in the historic city of Cape Town is a joint venture between Indian Hotels Company Ltd and city centre developers Euro cape. Government of India. Executive ChefTaj West End. and VICTORIA-JUNGFRAU COLLECTION. . Chef Ananda Solomon. Taj Hotels Resorts and Palaces announced the opening of Taj Cape Town. Assam. Chandrassekaran. Taj Hari Mahal.

we have built our reputation on legendary properties.Indian Hotels Company Limited has been recognised for its employment engagement at the workplace and is one of the 25 organisations to win the 'Gallup Great Workplace 2010' awards announced by The Gallup Organization. premium.Dal View. The Gateway Hotel Beach Road Calicut has been voted India's Best Five Star Hotel in the National Tourism Awards 2008-2009 by The Ministry of Tourism. Srinagar. 2011 Taj Hotels Resorts and Palaces opens a new hotel . Government of India.Vivanta by Taj . Taj Hotels Resorts and Palaces launches a new brand "Vivanta by Taj" in the Upper Upscale segment. For over 100 years. mid-market and value segments of the market through our following brands: . Resorts and Palaces is an international hospitality group with strong roots in India. OUR HOTELS Taj Hotels. unparalleled facilities and impeccable service. The Indian Hotel Company Limitied was chosen by the Credit Suisse Research Institute as one of the 27 'Great Brands of Tomorrow'. We operate in the luxury.

. impeccable service and authentic Indian Spa sanctuaries. authentic Rajput palaces and rustic safari lodges. intimacy and an environment that allows its guest unrivalled comfort and privacy.Taj (luxury full-service hotels. each Taj hotel reinterprets the tradition of hospitality in a refreshingly modern way to create unique experiences and lifelong memories. idyllic beach resorts. resorts and palaces) is our flagship brand for the world's most discerning travelers seeking authentic experiences given that luxury is a way of life to which they are accustomed. nonreplicable with great potential to create memories and stories. The properties are defined by the privacy and intimacy they provide. This group is defined by the emotional and unique equity of its iconic properties that are authentic. A collection of outstanding properties with strong heritage as hotels or palaces which offer something more than great physical product and exceptional service. Taj Exotica is our resort and spa brand found in the most exotic and relaxing locales of the world. Spanning world-renowned landmarks. They are defined by a a sensibility of intimate design and by their varied and eclectic culinary experiences. Taj also encompasses a unique set of iconic properties rooted in history and tradition that deliver truly unforgettable experiences. The hotels are clearly differentiated by their product philosophy and service design. They are centered around high end accommodation. modern business hotels.

the spirit of the Taj is now found embodied in the Taj Luxury Residences. including an attached swimming pool. TAJ LUXURY RESIDENCES For over a hundred years. Taj Hotels. wellequipped fitness centre and a rejuvenating spa. comfortable and exquisitely finished. Mumbai. interpretive. Taj Luxury Residences combine warmth with a flawless service that can only be the Taj. taking care of every comfort. Renowned for its warm hospitality. They offer India's first and only wildlife luxury lodge circuit. the spacious apartments offer a personal butler service. offer luxuriously furnished apartments for short visits or extended stays. Mumbai . Taj Safaris provide guests with the ultimate. Equipped with modern household amenities. round-the-clock concierge service and 24-hour baby-sitting service. Taj Wellington Mews. wild life experience based on a proven sustainable ecotourism model. Taj Wellington Mews Luxury Residences. complements state-of-the-art business facilities and conference services. A range of recreation options. Elegant.Taj Safaris are wildlife lodges that allow travelers to experience the unparalleled beauty of the Indian jungle amidst luxurious surroundings. while the comprehensive security measures assure complete privacy and safety. Resorts and Palaces have played host to discerning travellers from around the world.

As travel often means more hassle than harmony. This is why. Hangout. modern travelers are looking for smarter choices. keeping the modern nomad in mind. Unwind and Explore. more stress than satisfaction. Meet. Offering the highest consistency in quality.6 acres of beautifully landscaped garden. innovative cuisine. service and style we set new standards and take the unwanted surprises out of .just minutes away from the city's commercial centres Taj Wellington Mews Luxury Residences offers 80 exquisitely designed and fully furnished residences. Driven by our passion for perfection. hip bars. and is spread over 2. The Gateway Hotel (upscale/mid-market full service hotels and resorts) is a panIndia network of hotels and resorts that offers business and leisure travelers a hotel designed. Learn More Upper Upscale Hotels (full-service hotels and resorts) provide a new generation of travelers a contemporary and creative hospitality experience that matches their work-hard play-hard lifestyles. our hotels are divided into 7 simple zonesStay. Stylish interiors. we welcome our customers to a refreshingly enjoyable and hassle-free experience. Work. At the Gateway Hotel. and a focus on technology set these properties apart. anytime.Situated in South Mumbai . Workout. everywhere. we believe in keeping things simple.

simple. Taxes extra. consistency and affordability are hallmarks of this brand targeted at travelers who value simplicity and self-service.traveling. Intelligently designed facilities. Experience the quintessential Taj hospitality: Book Nights on the Best Available Rate with Breakfast and get the consecutive night with our compliments. STAY A BIT LONGER A Night to remember. Terms and conditions apply. Offer valid across all room categories. Ginger (economy hotels) is our revolutionary concept in hospitality for the value segment. Our warm welcomes make our guests feel at home. And through our unrivalled network we provide service that is effortless.  Stay 3 Get 1 Free Validity: April 4th 2013 – 31st July 2013 . And another to relive the moment Presenting stay a bit longer – stay an extra night with our compliments. never overwhelming. always warm. as applicable. away from home and our crisp and courteous service empowers them to get more done with greater effectiveness and control.

2 nights get 1 night free or stay 3 nights and get 1 night free. depending on the respective hotel’s stay criteria i. .  The last night will be treated as reward night based on consecutive paid nights stayed. etc. the guests are requested to make a reservation for a minimum 4 nights and the 4th night rate will be waived on check-in at the hotel. the tax on complimentary night will be borne by the guest. for participating hotels where the free night offer is available on 4th night. The 3rd night rate will be waived on check-in at the hotel.Terms and Conditions:   The free night offer is only available on the Best Available Rate with breakfast.  To avail of this offer guests are requested to make a reservation for a minimum 3 nights stay. Additional Taxes and Govt.e. Guests are requested to book our special “Stay A Bit Longer” promotional rate.  The discounted or complimentary night will hereafter be referred to as reward night. Kids room free is available for guests with kids less than 12 years of age   The reward night or the additional room will be on room and breakfast basis. Similarly. For hotels offering Kids room free – booking must be made for 2 rooms. Levies are applicable. For states where the tax is applicable on Rack Rates or Published Tariff.

 This promotion is not applicable on ad-hoc discounted rates. group. Last Minute.  This promotion cannot be used in conjunction with any other promotion. etc) other than the one’s specified.  Taj will not be responsible for inability of the guest in availing the benefits under the promotion due to any reason whatsoever.  Notwithstanding anything contained herein. special long-stay. Hotel Credits Based. Taj reserves the right at any time at its absolute discretion without prior notice.e.  A company or guest may only book upto 5 rooms for the same date of arrival. Should the hotel find that more than 5 rooms have been booked from the same company or guest. withdraw. the hotel reserves the right to negotiate a separate Group Rate and withdraw the complimentary night benefit. Should a guest cut short his duration of stay and check-out earlier the last night based on the qualification criteria will be treated as reward night and no refund towards unutilized reward night will be allowed. airline crew. In such cases the last two nights i. to vary. conference and event rates. 5th and 6th or 7th and 8th night will be treated as complimentary. promotional offer or negotiated rate (like Early Bird. The offer is limited to a maximum of 2 reward nights for consecutive 4 or 6 paid nights booked at the respective hotel. cancel or invalidate the program without having to give a reason thereof. and without compensation .

  The Offer or extension of stay is subject to availability.whatsoever. conclusive and binding on all. but valuable. and Taj’s decision shall be final. .  All bookings need to be guaranteed by credit card. HOTEL CREDITS Stay a minimum of 2 nights and enjoy exclusive corporate privileges At the Taj. you will also enjoy unbelievable savings and benefits on our traditional hospitality and exceptional service that are sure to leave you pleasantly surprised. The terms and conditions of this promotion shall be governed by the laws of India with the courts at Mumbai having the exclusive jurisdiction in relation to any matter arising out of this promotion. Also to reject any claim in the event of irregularity. discrepancy or dispute. company letter or Easy Pay at the time of booking and the House Cancellation Policy will be applicable. Alongside the quintessential fusion of business and pleasure. business is not just unconventional.

Levies are applicable. . wifi. laundry    Taj Hotels Resorts and Palaces INR 3000 Vivanta by Taj INR 2000 The Gateway Hotels: INR 1000 Validity: April 4th 2013 – 31st July 2013 Terms and Conditions:  Offer is applicable on a minimum two night stay.   All bookings must be guaranteed by a valid credit card. the Hotel Credit offered shall be withdrawn. without any charge.  Additional Taxes and Govt.Avail the offer and enjoy exclusive privileges:   Buffet Breakfast Included Hotel Credit per stay which can be used against F&B. Reservations may be cancelled 48 hours prior to arrival (72 hrs prior to arrival in case of Bangalore hotels). business centre. Please be advised that certain states levy tax on Rack Rates or Published Tariff. The reservations cancelled thereafter will be charged a one night cancellation or no show charge.  Should a guest decide to check-out earlier than 2 nights stay. The offer is available at select Taj Hotels (subject to availability).

and Taj’s decision shall be final. cancel or invalidate the program without having to give a reason thereof. promotional rate or negotiated rate. .  Taj will not be responsible for inability of the guest in availing the benefits under the promotion due to any reason whatsoever. discrepancy or dispute.  Notwithstanding anything contained herein. conclusive and binding on all.  No refund in form of either cash or kind towards unutilized hotel credit amount is allowed. The hotel reserves the right to refuse such bookings on the basis of availability and may apply special rates. This promotion cannot be used in conjunction with any other promotional offer.  Reservations exceeding 5 rooms on overlapping dates will be considered a group booking. withdraw. and without compensation whatsoever. to vary. Also to reject any claim in the event of irregularity. Taj reserves the right at any time at its absolute discretion without prior notice.

sauna & Jacuzzi facilities . a suite is the solution. Inclusives:     Complimentary one-way transfer from the airport to the hotel Welcome drink on arrival Daily continental breakfast at the Taj Club Lounge Complimentary use of the Club Meeting Room for two hours (subject to availability)    Service of hot & soft beverages throughout the day. at the Taj Club Lounge Complimentary pressing of 2 pieces of Laundry per stay Daily evening cocktails at the Taj Club Lounge featuring a selection of carefully crafted petit fours and hors d'oerves  Access to a fully equipped fitness centre with steam. enjoy the luxury of an exclusive early check in and late check out along with a speedy airport transfer to the hotel. Savour lavish breakfasts and evening cocktails or share a bottle of wine over a relaxed evening with your friend. Conduct a business meeting at the Taj Club Lounge or any of our meeting rooms. At the Taj Hotels in India.SUITE CELEBRATIONS When your room doubles as an office. our butlers provide personal attention to all your needs.

00 pm).  Round-the-clock valet service Convenience of an early arrival (9. Please be advised that certain states levy tax on Rack Rates or Published Tariff.  Taj Hotels will not be responsible for inability of the guest in availing the benefits under the promotion due to any reason whatsoever.   All bookings must be guaranteed by a valid credit card.00 am) and late departure (6. . Hotel reserves the right to refuse such bookings on the basis of availability and may apply special rates. subject to availability   Choice of newspapers and magazines Exclusive check-in and check-out facility (Club Floor check-out facility is extended to guests settling their accounts via credit card only) Validity: 7th April 2013 – 30th September 2013 Terms and Conditions:   The offer is available at Taj India Hotels only and subject to rate availability. promotional rate or negotiated rate  Reservations exceeding 5 rooms on overlapping dates will be considered a group booking. Additional Taxes and Govt. Levies are applicable. This promotion cannot be used in conjunction with any other promotional offer.

 Notwithstanding anything contained herein. discrepancy or dispute. conclusive and binding on all. withdraw.  The terms and conditions of this promotion shall be governed by the laws of India with the courts at Mumbai having the exclusive jurisdiction in relation to any matter arising out of this promotion. to vary. Also to reject any claim in the event of irregularity. and Taj’s decision shall be final. Taj Hotels reserves the right at any time at its absolute discretion without prior notice. cancel or invalidate the program without having to give a reason thereof. and without compensation whatsoever. .