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These spreadsheet exhibits relate to the case A&D High Tech (A): Managing Projects for Success, Case

#KEL156. 2006 by the Kellogg School of Management, Northwestern University. This case was prepared by Derek Yung 03 and Alex Gershbeyn 03 under the supervision of Professor Mark Jeffery. Cases are developed solely as the basis for class discussion. Some facts within the case have been altered for confidentiality reasons. Cases are not intended to serve as endorsements, sources of primary data, or illustrations of effective or ineffective management. To order copies or request permission to reproduce materials, call 800-545-7685 (or 617-7837600 outside the United States or Canada) or e-mail custserv@hbsp.harvard.edu. No part of this publication may be reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any meanselectronic, mechanical, photocopying, recording, or otherwisewithout the permission of the Kellogg School of Management.

Exhibit 5a - WBS
WBS ID 1 1.1 1.1.1 1.2 1.2.1 1.2.2 1.2.3 1.2.4 1.2.5 1.3 1.3.1 1.3.1.1 1.3.1.2 1.3.1.3 1.3.1.4 1.3.1.5 1.3.1.6 1.3.2 1.3.3 1.3.4 1.4 1.4.1 1.4.2 1.4.3 1.4.4 1.4.5 1.4.6 1.4.7 1.4.8 1.5 1.5.1 1.5.2 1.5.3 1.6 1.6.1 1.6.2 1.6.3 1.6.4 1.6.5 1.7 1.7.1 1.7.2 1.7.3 1.7.4 1.7.5 1.7.6 1.7.7 1.7.8 1.7.9 1.8 1.8.1 Task Name Overall Project Project Management Manage Project System Requirements Gather Business Requirements Design Business Process Flows Finalize Technical Requirements Create Operational Requirements Identify Technical Infrastructure Needs Software Requirements Create Functional Requirements Capture Customer Profile View and Search Product Catalog Updating and Calculating Shopping Cart Taking Payments Submit Order Check Order History & Order Status Create Data Requirements Create ERP Interface Requirements Create User Interface Requirements Detailed Design Design Capture Customer Profile Pages & Components Design View and Search Product Catalog Pages & Components Design Updating and Calculating Shopping Cart Design Taking Payments Pages & Components Design Submit Order Pages & Components Design Check Order History & Order Status Pages & Components Design Logical & Physical Data Model Design ERP Interface Test Planning Gather Testing Requirements Creat System Test Plan & Test Cases Write System Test Scriipts Technical Infrastructure Create Development Environment Create Testing Environment Support Development Environment Support Testing Environment & Deployment Support Database Development & Unit Test Build Capture Customer Profile Pages & Components Build View and Search Product Catalog Pages & Components Build Updating and Calculating Shopping Cart Build Taking Payments Pages & Components Build Submit Order Pages & Components Build Check Order History & Order Status Pages & Components Build Logical & Physical Data Model Build ERP Interface Support Development & Assembly Test Testing Perform Assembly Testing

Exhibit 5a - WBS
1.8.1.1 1.8.1.2 1.8.2 1.8.3 1.9 1.9.1 1.9.2 1.9.3 Perfrom Phase 1 Testing Perform Phase 2 Testing Perform System Testing Perform Validation Testing Deployment Implement System Deploy To Production Project Wrap-Up

Exhibit 5b - Task Estimate


WBS ID 1 1.1 1.1.1 1.2 1.2.1 1.2.2 1.2.3 1.2.4 1.2.5 1.3 1.3.1 1.3.1.1 1.3.1.2 1.3.1.3 1.3.1.4 1.3.1.5 1.3.1.6 1.3.2 1.3.3 1.3.4 1.4 1.4.1 1.4.2 1.4.3 1.4.4 1.4.5 1.4.6 1.4.7 1.4.8 1.5 1.5.1 1.5.2 1.5.3 1.6 1.6.1 1.6.2 1.6.3 1.6.4 1.6.5 1.7 1.7.1 1.7.2 1.7.3 1.7.4 1.7.5 1.7.6 1.7.7 1.7.8 1.7.9 1.8 1.8.1 Task Name Overall Project Project Management Manage Project System Requirements Gather Business Requirements Design Business Process Flows Finalize Technical Requirements Create Operational Requirements Identify Technical Infrastructure Needs Software Requirements Create Functional Requirements Capture Customer Profile View and Search Product Catalog Updating and Calculating Shopping Cart Taking Payments Submit Order Check Order History & Order Status Create Data Requirements Create ERP Interface Requirements Create User Interface Requirements Detailed Design Design Capture Customer Profile Pages & Components Design View and Search Product Catalog Pages & Components Design Updating and Calculating Shopping Cart Design Taking Payments Pages & Components Design Submit Order Pages & Components Design Check Order History & Order Status Pages & Components Design Logical & Physical Data Model Design ERP Interface Test Planning Gather Testing Requirements Creat System Test Plan & Test Cases Write System Test Scriipts Technical Infrastructure Create Development Environment Create Testing Environment Support Development Environment Support Testing Environment & Deployment Support Database Development & Unit Test Build Capture Customer Profile Pages & Components Build View and Search Product Catalog Pages & Components Build Updating and Calculating Shopping Cart Build Taking Payments Pages & Components Build Submit Order Pages & Components Build Check Order History & Order Status Pages & Components Build Logical & Physical Data Model Build ERP Interface Support Development & Assembly Test Testing Perform Assembly Testing Work Est (days)

127 8 4 6 15 2

4 6 3 6 4 3 3 7 4 13.5 13.5 6 6 16 4 18 20 14 20 22 20 34.2 3.8 46 4.6 13 12 7 6 24 6 15.5 18 46

Exhibit 5b - Task Estimate


1.8.1.1 1.8.1.2 1.8.2 1.8.3 1.9 1.9.1 1.9.2 1.9.3 Perfrom Phase 1 Testing Perform Phase 2 Testing Perform System Testing Perform Validation Testing Deployment Implement System Deploy To Production Project Wrap-Up 12 20 160 80 80 8 90

Exhibit 5c - Resources
Resource Name Chris Johnson (Project Manager) Ryan Neff (Functional Lead) Stacy Lyle (Functional Analyst) Rick Burke (Infrastructure Lead) Marc Sanders (Development Lead) Developer 1 (TBD) Sanjay Vohra (DBA) Kara Siposki (Test Lead) Todd Eliason (Tester) Developer 2 (TBD) Developer 3 (TBD) Standard Rate $75.00/hr $75.00/hr $75.00/hr $75.00/hr $75.00/hr $165.00/hr $75.00/hr $75.00/hr $75.00/hr $175.00/hr $175.00/hr Overtime Rate $75.00/hr $75.00/hr $75.00/hr $75.00/hr $75.00/hr $230.00/hr $75.00/hr $75.00/hr $75.00/hr $250.00/hr $250.00/hr

Exhibit 5d - Resource Assignments


WBS ID 1 1.1 1.1.1 1.2 1.2.1 1.2.2 1.2.3 Task Name Overall Project Project Management Manage Project System Requirements Gather Business Requirements Design Business Process Flows Finalize Technical Requirements Work Est (days) Resource Name

127

Chris Johnson (Project Manager) Ryan Neff (Functional Lead),Stacy Lyle (Functional Analyst) Ryan Neff (Functional Lead),Stacy Lyle (Functional Analyst) Rick Burke (Infrastructure Lead) Ryan Neff (Functional Lead),Stacy Lyle (Functional Analyst),Rick Burke (Infrastructure Lead) Rick Burke (Infrastructure Lead)

8 4 6

1.2.4 1.2.5 1.3 1.3.1 1.3.1.1 1.3.1.2 1.3.1.3 1.3.1.4 1.3.1.5 1.3.1.6 1.3.2 1.3.3 1.3.4 1.4 1.4.1 1.4.2 1.4.3 1.4.4 1.4.5 1.4.6

Create Operational Requirements Identify Technical Infrastructure Needs Software Requirements Create Functional Requirements Capture Customer Profile View and Search Product Catalog Updating and Calculating Shopping Cart Taking Payments Submit Order Check Order History & Order Status Create Data Requirements Create ERP Interface Requirements Create User Interface Requirements Detailed Design Design Capture Customer Profile Pages & Components Design View and Search Product Catalog Pages & Components Design Updating and Calculating Shopping Cart Design Taking Payments Pages & Components Design Submit Order Pages & Components Design Check Order History & Order Status Pages & Components

15 2

4 6 3 6 4 3 3 7 4

Ryan Neff (Functional Lead) Ryan Neff (Functional Lead) Ryan Neff (Functional Lead) Stacy Lyle (Functional Analyst) Ryan Neff (Functional Lead) Ryan Neff (Functional Lead) Stacy Lyle (Functional Analyst) Stacy Lyle (Functional Analyst) Stacy Lyle (Functional Analyst) Marc Sanders (Development Lead),Ryan Neff (Functional Lead)[50%] Developer 1 (TBD),Ryan Neff (Functional Lead)[50%] Developer 1 (TBD),Ryan Neff (Functional Lead) Marc Sanders (Development Lead),Stacy Lyle (Functional Analyst) Marc Sanders (Development Lead),Ryan Neff (Functional Lead) Marc Sanders (Development Lead),Ryan Neff (Functional Lead)

13.5 13.5 6 6 16 4

Exhibit 5d - Resource Assignments


Sanjay Vohra (DBA),Stacy Lyle (Functional Analyst) 1.4.7 1.4.8 1.5 1.5.1 1.5.2 1.5.3 1.6 1.6.1 1.6.2 1.6.3 1.6.4 1.6.5 1.7 1.7.1 1.7.2 1.7.3 1.7.4 1.7.5 1.7.6 1.7.7 1.7.8 1.7.9 1.8 1.8.1 1.8.1.1 1.8.1.2 Design Logical & Physical Data Model Design ERP Interface Test Planning Gather Testing Requirements Creat System Test Plan & Test Cases Write System Test Scriipts Technical Infrastructure Create Development Environment Create Testing Environment Support Development Environment Support Testing Environment & Deployment Support Database Development & Unit Test Build Capture Customer Profile Pages & Components Build View and Search Product Catalog Pages & Components Build Updating and Calculating Shopping Cart Build Taking Payments Pages & Components Build Submit Order Pages & Components Build Check Order History & Order Status Pages & Components Build Logical & Physical Data Model Build ERP Interface Support Development & Assembly Test Testing Perform Assembly Testing Perfrom Phase 1 Testing Perform Phase 2 Testing 18 Developer 1 (TBD),Stacy Lyle (Functional Analyst) 20 14 20 22 20 34.2 3.8 46 4.6 13 12 7 6 24 6 15.5 18 46 Kara Siposki (Test Lead),Todd Eliason (Tester) Kara Siposki (Test Lead),Todd Eliason (Tester) Kara Siposki (Test Lead),Todd Eliason (Tester) Rick Burke (Infrastructure Lead) Rick Burke (Infrastructure Lead)[90%] Rick Burke (Infrastructure Lead)[10%] Rick Burke (Infrastructure Lead) Sanjay Vohra (DBA)[10%] Developer 2 (TBD) Developer 3 (TBD) Developer 3 (TBD) Developer 2 (TBD) Developer 2 (TBD),Developer 3 (TBD) Marc Sanders (Development Lead) Sanjay Vohra (DBA)[50%] Developer 1 (TBD) Ryan Neff (Functional Lead),Stacy Lyle (Functional Analyst)

12 20

1.8.2

Perform System Testing

160

Marc Sanders (Development Lead) Marc Sanders (Development Lead),Developer 1 (TBD),Developer 2 (TBD),Developer 3 (TBD) Kara Siposki (Test Lead),Todd Eliason (Tester),Marc Sanders (Development Lead),Developer 1 (TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan Neff (Functional Lead),Stacy Lyle (Functional Analyst)

Exhibit 5d - Resource Assignments


Kara Siposki (Test Lead),Todd Eliason (Tester),Marc Sanders (Development Lead),Developer 1 (TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan Neff (Functional Lead),Stacy Lyle (Functional Analyst) Kara Siposki (Test Lead),Todd Eliason (Tester),Marc Sanders (Development Lead),Developer 1 (TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan Neff (Functional Lead),Stacy Lyle (Functional Analyst) Kara Siposki (Test Lead),Todd Eliason (Tester),Marc Sanders (Development Lead),Developer 1 (TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan Neff (Functional Lead),Stacy Lyle (Functional Analyst) Kara Siposki (Test Lead),Todd Eliason (Tester),Marc Sanders (Development Lead),Developer 1 (TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan Neff (Functional Lead),Stacy Lyle (Functional Analyst),Rick Burke (Infrastructure Lead)

1.8.3 1.9

Perform Validation Testing Deployment

80

1.9.1

Implement System

80

1.9.2

Deploy To Production

1.9.3

Project Wrap-Up

90

Exhibit 5e - Scheduling
Task ID 1 2 3 4 5 6 7 WBS ID 1 1.1 1.1.1 1.2 1.2.1 1.2.2 1.2.3 Task Name Overall Project Project Management Manage Project System Requirements Gather Business Requirements Design Business Process Flows Finalize Technical Requirements Work Est (days) Leveling Delay 0 edays 0 edays 127 0 edays 0 edays 8 4 6 0 edays 0 edays 0 edays 5 Predecessors

8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27

1.2.4 1.2.5 1.3 1.3.1 1.3.1.1 1.3.1.2 1.3.1.3 1.3.1.4 1.3.1.5 1.3.1.6 1.3.2 1.3.3 1.3.4 1.4 1.4.1 1.4.2 1.4.3 1.4.4 1.4.5 1.4.6

Create Operational Requirements Identify Technical Infrastructure Needs Software Requirements Create Functional Requirements Capture Customer Profile View and Search Product Catalog Updating and Calculating Shopping Cart Taking Payments Submit Order Check Order History & Order Status Create Data Requirements Create ERP Interface Requirements Create User Interface Requirements Detailed Design

15 2

4 6 3 6 4 3 3 7 4

0 edays 0 edays 0 edays 0 edays 0 edays 5 edays 0 edays 6 edays 0 edays 0 edays 0 edays 0 edays 0 edays 0 edays 0 edays

5,6 7,8 5,6,8

13 12,13,14,15 16 12,13 16SS 11SS 10

Design Capture Customer Profile Pages & 13.5 Components

Design View and Search Product Catalog 13.5 Pages & Components 0 edays Design Updating and Calculating Shopping 6 Cart 0 edays Design Taking Payments Pages & Components 6 Design Submit Order Pages & Components 16 11 edays 0 edays

23

22,23,24,25 26

Design Check Order History & Order Status 4 Pages & Components 0 edays

Exhibit 5e - Scheduling
28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 1.4.7 1.4.8 1.5 1.5.1 1.5.2 1.5.3 1.6 1.6.1 1.6.2 1.6.3 1.6.4 1.6.5 1.7 1.7.1 1.7.2 1.7.3 1.7.4 1.7.5 1.7.6 1.7.7 1.7.8 1.7.9 1.8 1.8.1 1.8.1.1 1.8.1.2 Design Logical & Physical Data Model 18 0 edays 22,23,24,25 11 31,21 32 9 35 35 36 47 35 22 23 24,42 25 26,41,42,43,44 27 28 29 21 31 41,42,43 44,45,46,52,47,48

Design ERP Interface 20 0 edays Test Planning 0 edays Gather Testing Requirements 14 23 edays Creat System Test Plan & Test Cases 20 0 edays Write System Test Scriipts 22 0 edays Technical Infrastructure 0 edays Create Development Environment 20 0 edays Create Testing Environment 34.2 0 edays Support Development Environment 3.8 0 edays Support Testing Environment & Deployment 46 0 edays Support Database 4.6 0 edays Development & Unit Test 0 edays Build Capture Customer Profile Pages & Components 13 0 edays Build View and Search Product Catalog Pages 12 & Components 0 edays Build Updating and Calculating Shopping 7 Cart 0 edays Build Taking Payments Pages & Components 6 14 edays Build Submit Order Pages & Components 24 0 edays Build Check Order History & Order Status 6Pages & Components 0 edays Build Logical & Physical Data Model 15.5 0 edays Build ERP Interface 18 0 edays Support Development & Assembly Test 46 Testing Perform Assembly Testing Perfrom Phase 1 Testing 12 Perform Phase 2 Testing 20 0 edays 0 edays 0 edays 0 edays 0 edays

54

1.8.2

Perform System Testing

160

0 edays

51,32,33

Exhibit 5e - Scheduling

55 56

1.8.3 1.9

Perform Validation Testing Deployment

80

0 edays 0 edays

54 50

57

1.9.1

Implement System

80

0 edays

58

1.9.2

Deploy To Production

0 edays

57

59

1.9.3

Project Wrap-Up

90

0 edays

58

Exhibit 5e - Scheduling
Resource Name

Chris Johnson (Project Manager) Ryan Neff (Functional Lead),Stacy Lyle (Functional Analyst) Ryan Neff (Functional Lead),Stacy Lyle (Functional Analyst) Rick Burke (Infrastructure Lead) Ryan Neff (Functional Lead),Stacy Lyle (Functional Analyst),Rick Burke (Infrastructure Lead) Rick Burke (Infrastructure Lead)

Ryan Neff (Functional Lead) Ryan Neff (Functional Lead) Ryan Neff (Functional Lead) Stacy Lyle (Functional Analyst) Ryan Neff (Functional Lead) Ryan Neff (Functional Lead) Stacy Lyle (Functional Analyst) Stacy Lyle (Functional Analyst) Stacy Lyle (Functional Analyst) Marc Sanders (Development Lead),Ryan Neff (Functional Lead)[50%] Developer 1 (TBD),Ryan Neff (Functional Lead)[50%] Developer 1 (TBD),Ryan Neff (Functional Lead) Marc Sanders (Development Lead),Stacy Lyle (Functional Analyst) Marc Sanders (Development Lead),Ryan Neff (Functional Lead) Marc Sanders (Development Lead),Ryan Neff (Functional Lead)

Exhibit 5e - Scheduling
Sanjay Vohra (DBA),Stacy Lyle (Functional Analyst) Developer 1 (TBD),Stacy Lyle (Functional Analyst)

Kara Siposki (Test Lead),Todd Eliason (Tester) Kara Siposki (Test Lead),Todd Eliason (Tester) Kara Siposki (Test Lead),Todd Eliason (Tester) Rick Burke (Infrastructure Lead) Rick Burke (Infrastructure Lead)[90%] Rick Burke (Infrastructure Lead)[10%] Rick Burke (Infrastructure Lead) Sanjay Vohra (DBA)[10%] Developer 2 (TBD) Developer 3 (TBD) Developer 3 (TBD) Developer 2 (TBD) Developer 2 (TBD),Developer 3 (TBD) Marc Sanders (Development Lead) Sanjay Vohra (DBA)[50%] Developer 1 (TBD) Ryan Neff (Functional Lead),Stacy Lyle (Functional Analyst)

Marc Sanders (Development Lead) Marc Sanders (Development Lead),Developer 1 (TBD),Developer 2 (TBD),Developer 3 (TBD) Kara Siposki (Test Lead),Todd Eliason (Tester),Marc Sanders (Development Lead),Developer 1 (TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan Neff (Functional Lead),Stacy Lyle (Functional Analyst)

Exhibit 5e - Scheduling
Kara Siposki (Test Lead),Todd Eliason (Tester),Marc Sanders (Development Lead),Developer 1 (TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan Neff (Functional Lead),Stacy Lyle (Functional Analyst) Kara Siposki (Test Lead),Todd Eliason (Tester),Marc Sanders (Development Lead),Developer 1 (TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan Neff (Functional Lead),Stacy Lyle (Functional Analyst) Kara Siposki (Test Lead),Todd Eliason (Tester),Marc Sanders (Development Lead),Developer 1 (TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan Neff (Functional Lead),Stacy Lyle (Functional Analyst) Kara Siposki (Test Lead),Todd Eliason (Tester),Marc Sanders (Development Lead),Developer 1 (TBD),Developer 2 (TBD),Developer 3 (TBD),Ryan Neff (Functional Lead),Stacy Lyle (Functional Analyst),Rick Burke (Infrastructure Lead)