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Horizon HD Recorder
User Manual

CONTENT

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Welcome
KEY FEATURES 7 CONTENT OF THE BOX 7 YOUR HORIZON BOX 8 Horizon connectors 9

Quick tour
Overview Horizon MAIN MENU 22
Action menu 23 Channel bar 23 Recording 24 How to exit the MAIN MENU 24 Pressing short and long keys 24

Installation
CONNECTING YOUR HORIZON box 10 The Horizon REMOTE CONTROL 12
Pairing the Horizon remote control with your TV 13 Connecting to audio devices 14

The horizon main menu
The Horizon Main Menu 25 Overview Horizon Main Menu 26
Main menu after switching on the Horizon box 27 MAIN MENU after pressing the MENU KEY during video playback or during timeshifted playback 27

HOME NETWORK SETUP 15
Use Horizon box as router 15 Connect to existing router (client mode) 15
Connecting over Ethernet 15 Connecting over WLAN 16

CHANNeLS 28
Channel bar 28 Action menu 29 Switching channels while in full screen TV 30
CH +/- keys or Up/Down arrow keys Directly entering a channel number Accessing the channel list 30 30 30

Set up home media 17 Connecting your PC & Mac over WLAN 18
WINDOWS 8 18 WINDOWS 7 19 WINDOWS VISTA 20 WINDOWS XP 21 MAC OS X 21

Locked items 30 Media playback controls 31

CONTENT
TV guide 33
Locked items 33 ALL CHANNELS VIEW 34 SINGLE CHANNEL VIEW 35 GENRE VIEW 36 ADJUST TIMELINE 37 Action menu tv guide
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MY VIDEOS 47
Action menu MY RECORDINGS and ORDERS 47 Functions for MY RECORDINGS and ORDERS 48
SORT SEARCH FILTER 48 48 48

My photos 49
Action menu MY PHOTOS 50 Supported image formats for MY PHOTOS 50

Suggested 38
Suggested 38 Featured 39 Settings 39 Action menu suggested
SEARCH FILTER 39

My Music 51
Supported music formats for MY MUSIC 52

Additional functions 39
39 39 SORT 39

MY DEVICES 53
Supported video formats for MY DEVICES 53

apps 54 MY DVR PLANNER 55
NEW RECORDING 56 56

SEARCH 40
Keyword 40 More options 43

Action menu My DVR planner

on DEMAND 57
ALL VIDEOS 58
SORT SEARCH FILTER 58 58 58 59

MY LIBRARY 45 MY RECORDINGS 46 ORDERS 46

Action menu on demand

CONTENT TOOLBOX 60 CUSTOMER CARE 60 HORIZON FAQS and ACCOUNT FAQS CONNECTION TEST CONTACT UPC CABLECOM 60 60 60 4 Miscellaneous LOCKED ITEMS 70 Locked channel Locked programme Unsubscribed channel Locked channel or programme in channel bar Unsubscribed channel in channel bar 70 70 70 70 70 Settings 61 HORIZON BOX POWER MANAGEMENT SOFTWARE DIAGNOSTICS FACTORY RESET ADD REMOTE CONTROL FRONT PANEL BRIGHTNESS Audio / Video Settings VIDEO SETTINGS AUDIO SETTINGS Pin and parental control PIN CODE PURCHASE PROTECTION PARENTAL CONTROL RECORDINGS AND REMINDERS RECORDINGS REMINDER NOTIFICATION PREFERENCES 66 GENERAL FAVOURITE CHANNELS PREFFERED AUDIO LANGUAGE SUBTITLES TELETEXT DISPLAY PERSONAL SUGGESTIONS ACCESSIBILITY HOME NETWORK SETTINGS 69 65 64 63 62 RECORDING CONFLICT MANAGEMENT 71 Programme recording conflicts 71 AUTOMATICALLY 72 MANUALLY 72 CANCEL RECORDING 72 Disk space management conflicts 73 Conflict during recording in progress Conflicts during booking or instant recording 73 74 .

to all business numbers and calls to satellite phones Barring outgoing calls to satellite phones and business numbers (0906x) 77 78 78 78 78 Fax 81 Abbreviated dialling numbers 82 Support 82 Our additional Internet services 83 78 78 Installation 83 Security 83 Webmail 83 Additional services 83 Support 83 Call forwarding 78 Permanent call forwarding to a chosen number 78 . 0901x and 0906x busines­ s numbers Barring outgoing calls to numbers abroad. 145 and 147) Barring outgoing calls to numbers abroad and calls to satel­l ite phones Barring outgoing calls to satellite phones Barring outgoing calls to business numbers (0906x) Barring outgoing calls to 0900x.CONTENT 5 Internet & Telephony Our telephone services 75 Your voicemail box 75 Features on the voicemail box S etting up the voicemail box for the first time Changing your PIN code for external access to the voicemail box Listening to voicemail messages Listening to voicemail messages from your own line Listening to voicemail messages from any line Listening to voicemail messages over the Internet Notification via SMS Operating the voicemail box 75 75 75 75 76 76 76 76 76 Forwarding calls to a chosen number when you are not available (after 25 seconds) Forwarding calls to a chosen number when your phone line is busy 79 79 Additional functions 79 Do not disturb Suppressing your number – for individual calls Permanently suppressing your number Rejecting calls from withheld numbers Call waiting 79 79 79 80 80 Toggling 80 Rejecting a waiting call Accept waiting call and end existing call Accept waiting call and place existing call on hold H old Hold and accept a new incoming call Terminate call on hold Terminate current call and accept call on hold T hree-way conference Start three-way conference (during a call) End – during a call From the function “Hold” 80 80 80 81 81 81 81 81 81 81 81 Forwarding calls to the voicemail box 77 Forwarding calls to your voicemail box when your phone line is busy Forwarding calls to your voicemail box when you are not available (after 25 seconds) Forwarding all calls to the voicemail box (you will receive no further calls on your telephone. 117.) 77 77 77 Call barring services 77 Barring all outgoing connections (except for emergency calls 112. and short numbers 143. 118. 144.

can I still connec­ t the Horizon Box? Can I connect the Horizon Box to the television via both HDMI (for HD) and SCART (for standard definition) at the same time? 86 86 86 86 86 86 86 86 87 87 87 87 87 . I can’t change the volume for any programmes The television picture is pixelated (“blocky” effect) I want to watch a channel but the message “You are not subscribe­ d to this channel” appears Picture loss (black screen) or displaying of the wrong colours I have forgotten or lost my PIN code What do I have to watch out for when connecting the Horizon box? Do HD channels always broadcast their programmes in HD quality? I do not have an HDMI connector on my television. the Horizon box doesn’t react to its commands The volume controls on the Horizon remote control does not work.CONTENT 6 Appendices Accessing the Web interface of your Horizon ROUTER 84 Checking WLAN settings 84 Changing the WLAN security settings 85 TV CODES FOR THE HORIZON REMOTE CONTROL PAIRING 88 Safety instructions 92 POWER 92 INSTALLATION & MAINTENANCE 92 GENERAL 92 TROUBLESHOOTING 85 Horizon box failure icons 85 Error messages 85 Problems and solutions 86 There is no picture on the TV There is no audio sound on the TV The power on the Horizon box does not go on The Horizon remote control no longer works.

x MAC OS X Lion 10. Horizon offers you personalised suggestions on TV programmes. Horizon offers you wireless access to your home media such as pictures.ch/support | Supported operating systems WIN Microsoft® Windows® XP Service Pack (SP) 2 (32-bit) Microsoft® Windows® Vista (32-bit or 64-bit) Microsoft® Windows® 7 (32-bit or 64-bit) 7 upcch_care Supported operating systems MAC MAC OS X Snow Leopard 10. BACK .x Mac or Macbook Intel® multi-core processor Free disk space: min. Video on Demand films. CONTENT OF THE BOX Carefully unpack the box and check that you have received all the items shown below: Help Line: 0800 66 88 66 | upc-cablecom. 200 MB Supported operating systems MAC: MAC OS X Snow Leopard 10. 1024x768 or higher CONFIGURATION INTERNET CONFIGURAZIONE INTERNET INTERNET CONFIGURATION INSTALLATIONSVIDEOS VIDEOS D’INSTALLATION VIDEO DI INSTALLAZIONE INSTALLATION VIDEOS BEDIENUNGSANLEITUNG MODE D’EMPLOI MANUALE D’USO USER MANUAL Version 1. and TV series that you may find of interest. 1 2 3 4 5 1 V1. 200 MB INTERNETEINRICHTUNG HorizonAssistant Assistant DVD Horizon DVD Horizon Assistant DVD Installation videos Bedienungsanleitung Mode d‘emploi Manuale d‘uso User manual Interneteinrichtung Configuration Internet Configurazione Internet Internet configuration 2 System Desktop or laptop computer with LAN or WLAN (network-compatible) 500-MHz-Processor or higher 256 MB of RAM or higher Free disk space: min. Furthermore.6.x Videos d‘installation MAC OS X Mountain Lion 10.6 3 KEY FEATURES Horizon comes with unique features that provide a fully personalised entertainment experience.7.8. It can remember the TV programmes you have recorded or watched.7. contact the upc cablecom customer care on 0800 66 88 66.x MAC OS X Mountain Lion 10. Using this information. 200 MB Screen resolution: min.2 Windows: Win 7 / Vista / XP Apple: Mac OS X > 10. music and films which are available on you home network.8.Welcome Thank you for choosing Horizon! Welcome to a completely new TV experience – we sincerely hope you will enjoy the exciting new features that Horizon has to offer. See the “Suggested” section for more information.x Video d‘installazione Mac or Macbook: Intel® multi-core processor Free disk space: min.x Installationsvideos MAC OS X Lion 10.2 a) b) + 4 5 6 7 8 Horizon HD Recorder Remote control Horizon Assistant DVD Power cable Power supply 6 7 HDMI cable a) Coax cable b)  Coax cable adaptor (for upc cablecom 2-holes wall socket) 8 RJ11 telephone adaptor If any of the items are missing or damaged.6.

Welcome
YOUR HORIZON BOX
OFFLINE
HORIZON BOX CONNECTIVITY The connection to upc cablecom services has failed. Refer to TROUBLE­SHOOTING. WIFI CONNECTIVITY Horizon box WLAN connectivity has failed. Refer to TROUBLESHOOTING. TELEPHONE No dial tone but your telephone subscription is active. Refer to TROUBLE­SHOOTING.

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REC
RECORDING Horizon box is recording at least one programme.

OFFLINE

REC

SRF 1 HD

ON/Standby key Switches the Horizon box between ON and standby.

Display Displays the name of the current channel and other relevant information.

Power Light BLUE POWER LIGHT Horizon box is ON. YELLOW POWER LIGHT Horizon box is in HIGH power standby mode (see POWER MANAGEMENT). RED POWER LIGHT Horizon box is in MEDIUM or LOW power standby mode. The box reverts to HIGH power standby mode when scheduled activities are required (see POWER MANAGEMENT). NO LIGHT No power, the switch at the back of the box is turned OFF.

Channel Up/Down keys For manual channel switching.

BACK

Welcome
Horizon connectors
Ethernet sockets For connection to a PC or a router via an Ethernet cable (RJ-45 type). Card slot Not in use. HDMI socket For connection to video devices with HD1 picture and sound. Audio Out L/R connectors For connection to audio devices with analogue audio inputs.

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Main ON/OFF switch For turning the Horizon box ON and OFF. COAX IN For connection to upc cablecom cable TV wall socket via the coax cable. e-SATA slot Not in use. Power connector For connection to a standard electrical outlet via the upc cablecom power supply. Optical For optical connection to audio devices with Dolby Digital 2 5.1 sound. SPDIF For connection to audio devices with Dolby Digital 2 5.1 sound.

Phone sockets For connection to phones and telecommunication services of upc cablecom.

USB ports Not in use.

SCART socket For connection to video devices with standard picture and sound. No HD is possible on a SCART socket.
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HD stands for High Definition; it is a video standard that has a resolution substantially higher than that of traditional television systems Manufactured under license from DOLBY Laboratories. “DOLBY” and the double-D symbol are trademarks of DOLBY Laboratories.

BACK

Installation
Your new media experience starts now. Here you will find a description of the Horizon box, instructions on how to set up the device and how you can connect it to other devices. After successfully following the instructions, you are ready to start using Horizon and to enhance your new media experience.

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CONNECTING YOUR HORIZON box
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Connect your Horizon box to a upc cablecom wall socket. If your upc cablecom wall socket has 3 holes you can connect the coax cable to the smallest hole in the middle. If you have a 2-hole wall socket you must first put the small adapter on the coax cable and then connect it to the right hole (TV). Your wall socket might also be installed the other way round; in this case please connect the coax cable with adapter to the left hole.

Option 1

Option 2

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Now take the HDMI cable and connect it to the box and to one of the free HDMI connections on your TV. Please remember the chosen connection (e.g. HDMI 1/2/3, etc.). In step 4 you will need to select the correct HDMI connection on your TV.

BACK

Choose whether you wish to receive personalised suggestions on programmes and films (for more information on personalised recommendations please refer to the chapter “SUGGESTED”). When the software has been loaded. The Horizon Box now downloads the newest software (if available). you will be asked to select the language of your choice. CH TEXT BACK VOL CH VOL BACK The Horizon box will set up the required configurations. Enjoy Horizon! TEXT TV BOX 1 4 7 2 5 8 0 3 6 9 4 min.Installation 3 11 Plug the power cable into the power supply and connect the other end to a power point. Plug the power supply into the Horizon box. After a few minutes you should see the personalisation message. OK BACK VOL BACK . CH TEXT REC MENU Channel activation may take up to 30 minutes. Horizon TV BOX TV TV BOX BOX TV BOX 1 4 7 2 5 8 0 3 6 9 1 4 7 2 5 8 0 3 6 9 1 4 7 2 5 8 0 3 6 9 1 4 7 2 5 8 0 3 6 9 REC MENU REC OK MENU REC BACK REC OK VOL CH MENU MENU BACK VOL CH TEXT TEXT OK OK min. 4 AV/SOURCE 10% R SCANNING INSTALLATION 5 Take the Horizon remote control and insert the batteries which you can find in the Horizon packaging. ON 4 Switch on your TV using your TV remote control. Installation is now completed. TV AV/SOURCE TV ON AV/SOURCE HDMI-Kanal wählen Sélectionner le canal HDMI Seleziona il canale HDMI Select HDMI channel 20 min. With the arrows UP and DOWN then select your preferred language. After confirming the personalisation message you will see a short welcome video about the amazing Horizon features. Make sure that the ON/OFF switch is set to ON. press OK to confirm your choice. this will take around 20 minutes. Press the “Source” button on your TV remote control to choose the HDMI channel to which you have connected the HDMI cable.

recording or a live programme being played back with a time delay 10 REC Records the selected programme 11 Stop Stops the current recording 12 MENU Opens the main menu 13 Arrow buttons Navigates within the menu or changes channel 14 OK Acknowledges a menu selection or opens the action menu 15 BACK Displays the channel bar or jumps a step back in the menu 16 CH+ / CH– Selects a channel with a higher or lower number 17 TEXT Opens the teletext Touch BACK to cancel the teletext 1 2 5 6 8 9 11 12 13 14 15 3 16 4 17 BACK . recording or a live programme 8 Play / Pause Pauses or resumes the current programme or video 9 Fast Forward Fast forwards during a film.Installation The Horizon REMOTE CONTROL TV CONTROL 1 TV ON / OFF Switches the television on or off (Standby) 2 TV Source Switches between the different video ports on your television 3 TV VOL+ / VOL– Changes the television sound volume 4 TV Mute Switches the television volume to mute 7 10 12 HORIZON BOX CONTROL 5 BOX ON / OFF Switches the Horizon box on or off (Standby) 6 Digits Direct entry of a channel number or digit in a text 7 Rewind Rewinds during a film.

 Hold down the TV ON/OFF button for up to 1 minute until the TV switches off. 2. repeat steps 2 to 5. 3. VOL– BACK . Switch on your television. If your TV does not switch off.  First press the VOL– button and then hold it and the Source button down for 5 seconds until the TV ON/OFF button flashes twice. Look up your TV brand code.  To acknowledge. 4. press first the VOL– button again. and then hold it and the Source button down for 5 seconds until the TV ON/OFF button flashes twice.  Switch off the Horizon box. 5.Installation Pairing the Horizon remote control with your TV Setup the Horizon remote control to control your television power and volume. 1. 7. Grundig 1162 Hitachi 1251 JVC 1464 LG 1628 Loewe 1660 Metz 1810 Nec 1950 Panasonic 2153 Philips 2195 Pioneer 2212 Samsung 2448 Sharp 2550 Sony 2679 Telefunken 2914 Thomson 2972 Toshiba 3021 TV ON/OFF Source Box ON/OFF 13 You can find further TV codes HERE. 6. Enter the TV brand code via the keypad within 10 seconds.

if you connect with HDMI. Note that some home cinemas systems also have HDMI connections.Installation Connecting to audio devices The Horizon box supports audio output to devices. you can use one of the three following audio-only connection options. SPDIF 14 SPDIF coaxial cable OPTICAL TOSLINK (OPTICAL) cable L/R audio cable BACK . Depending on the connections available on the audio device. you may not need to use a separate audio connection. The L/R connectors are used for analogue audio output. such as a Hi-Fi system or a home cinema system. The SPDIF and OPTICAL connectors are used for digital audio output.

Installation HOME NETWORK SETUP If you ordered a upc cablecom internet subscription with your new Horizon box. The Horizon box now acts as your router and wireless access point.” The Horizon box now acts as Client. BACK . Refer to SET UP HOME MEDIA to continue. If you have an existing internet subscription (separate router with upc cablecom or third party internet subscription). The Horizon box searches the network for the DHCP server to obtain an IP address. Even if you don’t have an internet subscription you will be able to connect your devices such as PCs. as you will need them to connect devices to the wireless access point. The Horizon box configures its wireless access point. you can connect the box to your existing router. videos or music on your TV. the following message will be displayed: “Your box is successfully connected to your home network. Refer to SET UP HOME MEDIA to continue. 15 Connect to existing router (client mode) If you have an existing internet subscription (upc cablecom or third party). Connecting over Ethernet Connect an Ethernet cable between one of the four LAN ports on the rear of the Horizon box and your existing router then go to: MAIN MENU > TOOLBOX > SETTINGS > HOME NETWORK SETTINGS > SET UP YOUR HOME NETWORK Use Horizon box as router To use your Horizon box as your router and wireless access point go to MAIN MENU > TOOLBOX > SETTINGS > HOME NETWORK SETTINGS > SET UP YOUR HOME NETWORK Select CREATE NETWORK. Once an IP address has been obtained. Please note that the Horizon Box uses several of your router IP addresses. tablet PCs or smartphones to your Horizon box (WLAN or LAN) in order to enjoy your photos. At this point. Write down the SSID. At this point. you have the option to set up your media catalogue by selecting SET UP HOME MEDIA. The WLAN password can be found on the bottom of your Horizon HD Recorder. you have the option to set up your media catalogue by selecting SET UP HOME MEDIA. you can use the Horizon box as an internet router and wire­ less access point. you can connect the Horizon box to your existing router over Ethernet or WLAN. and ENCRYPTION METHOD are displayed on screen. and encryption method. Select JOIN NETWORK. Please select CONTINUE to complete the setup process. the SSID. As a result. NAS. For more information refer to the chapter HOME MEDIA SETUP.

select SET UP WITH WPS PBC. you have the option to set up your media catalogue by selecting SET UP CATALOGUE. When the router is searching for devices. BACK . The Horizon box searches the network for a DHCP server to obtain an IP address.Installation Connecting over WLAN To connect the Horizon box to your existing router over WLAN go to: MAIN MENU > TOOLBOX > SETTINGS > HOME NETWORK SETTINGS > SET UP YOUR HOME NETWORK 1 16 Select JOIN NETWORK. Enter the PASSWORD for your existing router. At this point. The Horizon box connects to your existing router. Refer to SET UP HOME MEDIA to continue. 3 You are then given multiple options for connecting your box over WLAN: –– Select from a list of available WLAN networks –– SET UP WITH WPS PBC –– MANUAL ENTRY 2 Select from a list of available WLAN networks Select the SSID of the existing WLAN router you wish to connect. The Horizon box and your existing router will then connect. the search will not be successful and you will be offered the option of selecting your preferred connection. Enter the PASSWORD for the WLAN router. select CONFIRM and press OK. The Horizon box will now connect to the router. then select CONFIRM and press OK. The Horizon box then scans for this network. Now you can select WLAN from the displayed options. Since the Horizon box is not directly connected over Ethernet cable to your router. Manual Entry The MANUAL ENTRY option requires you to enter the SSID of your existing router manually. Check your router’s user manual for auto pairing setup instructions. Set up with WPC PBC The SET UP WITH WPS PBC option provides an easy connection method if your existing router has auto pairing configuration capabilities.

1 17 After setting up the home network you have the option to set up your media catalogue. the box may freeze or respond very slowly. As a upc cablecom customer. Apple App Store or Android Market). If you possess a large number of photos. tablet PCs and smartphones. Select SET UP HOME MEDIA and press OK. We recommend you use a LAN cable to connect Horizon to your home network or else use fewer than 1. 3 You will be asked if you would like your Horizon box to create a catalogue of the music and videos stored on your home network. Horizon’s DLNA functionality is currently limited. Make sure your DLNA-certified devices are connected to the Home Network using either Wi-Fi or Ethernet before continuing. BACK . you can download Twonky software (PC and Mac) for free from the upc cablecom website (upc-cablecom.g. 2 If DLNA devices are found. If your box exhibits problems despite that. We are working with our technology partners to extend the number of compatible formats and improve the cataloguing of media content from the home network. Twonky is available for PC.ch/twonky). Download Twonky software for tablet PCs and smartphones from an App Store (e. This will make it easier and quicker to find and play your home network content. Your films and TV series will then be available in MY LIBRARY > MY VIDEOS.Installation Set up home media Once you have successfully connected the Horizon box to your home network. Mac. we recommend restoring Horizon’s factory settings and forgoing use of the media playback function from the home network for the time being. you can set up your media catalogue of music and videos stored on your connected devices. Select CONTINUE and press OK to continue with the next step.000 files. the Horizon box will display a list of the connected devices. videos or audio content. Select YES to turn this on and complete the setup process. If your device does not support DLNA you might install a DLNA server such as Twonky.

Installation Connecting your PC & Mac over WLAN You can connect your PC to the Horizon box using WLAN. 200 MB INTERNETEINRICHTUNG Help Line: 0800 66 88 66 | upc-cablecom. WINDOWS 8 WINDOWS 7 WINDOWS VISTA WINDOWS XP MAC OS X 4 upcch_care Supported operating systems MAC MAC OS X Snow Leopard 10. Now enter the relevant password and click on «Next».2 Windows: Win 7 / Vista / XP Apple: Mac OS X > 10. You will find your network name on the bottom of your Horizon HD Recorder. Select now your network. BACK .g. It is called SSID and starts with UPC.7. Please ensure that you select 2. This key is case-sensitive. a speed optimiser or the upc cablecom security package. Instructions are provided for the following operating systems: –– –– –– –– –– Supported operating systems WIN Microsoft® Windows® XP Service Pack (SP) 2 (32-bit) Microsoft® Windows® Vista (32-bit or 64-bit) Microsoft® Windows® 7 (32-bit or 64-bit) System Desktop or laptop computer with LAN or WLAN (network-compatible) 500-MHz-Processor or higher 256 MB of RAM or higher Free disk space: min.ch/support | HorizonAssistant Assistant DVD Horizon DVD Installation videos Bedienungsanleitung Mode d‘emploi Manuale d‘uso User manual Interneteinrichtung Configuration Internet Configurazione Internet Internet configuration Horizon Assistant DVD Version 1.x Mac or Macbook Intel® multi-core processor Free disk space: min. 5 2 You have now successfully established your wireless Internet connection.x Videos d‘installation MAC OS X Mountain Lion 10.6.x MAC OS X Lion 10. 200 MB Screen resolution: min.x MAC OS X Mountain Lion 10.6. V1.7.8.x Video d‘installazione Mac or Macbook: Intel® multi-core processor Free disk space: min. 1024x768 or higher 18 3 Tick the “Connect automatically” box and click on “Connect”.x Installationsvideos MAC OS X Lion 10.4GHz SSID. It can also be found on the bottom of your Horizon HD Recorder below the SSID. 200 MB Supported operating systems MAC: MAC OS X Snow Leopard 10.8.6 CONFIGURATION INTERNET CONFIGURAZIONE INTERNET INTERNET CONFIGURATION INSTALLATIONSVIDEOS VIDEOS D’INSTALLATION VIDEO DI INSTALLAZIONE INSTALLATION VIDEOS BEDIENUNGSANLEITUNG MODE D’EMPLOI MANUALE D’USO USER MANUAL The Horizon Assistant DVD enclosed with your Horizon HD Recorder helps you to set up your internet connection and offers additional software e.2 WINDOWS 8 1 Click on the network symbol at the bottom right-hand corner of the taskbar.

This is the SSID on the sticker on the underside of the Horizon box. BACK .g. If you also ordered an Internet subscription with your Horizon box.Installation WINDOWS 7 1 19 Click on the WLAN icon in the systray at the bottom of your PC screen. UPC336980). 4 Enter the security key (WPA2–PSK) and select OK. 2 Select the wireless network connection of your Horizon box (e. 3 Click the Connect button. you can now access the Internet. 5 Congratulations. You are now connected to the Horizon WLAN network. You can find the key on the sticker on the underside of the Horizon box. This key is case-sensitive.

nected to the Horizon WLAN network. This key is case-sensitive. Select ‘Wireless networks are available’. you can now access the Internet. This is the SSID on the sticker on the underside of the Horizon box. BACK . UPC336980). If you also ordered an Internet subscription with your Horizon box. 2 5 Congratulations.Installation WINDOWS VISTA 1 20 Click on the network icon in the systray at the bottom of your PC screen. You are now con3 Select the wireless network connection of your Horizon box (e. You can find the key on the sticker underneath the Horizon box.g. 4 Enter the security key (WPA2–PSK) and select OK.

4 4 Congratulations. Click on the icon in the status bar at the top of your computer screen and select Turn AirPort On. You can find the key on the sticker on the underside of the Horizon box. Select the wireless network connection of your Horizon box (e.g. 2 2 3 3 Enter the security key (WPA2–PSK) and select OK. Enter the security key (WPA2‑PSK) and select OK.g. upc cablecom338980). You are now connected to the Horizon WLAN network. Congratulations. This key is case-sensitive. You can find the key on the sticker on the underside of the Horizon box. This key is case-sensitive.Installation WINDOWS XP 1 21 MAC OS X 1 Click on the icon in the systray at the bottom of your computer screen. you can now access the Internet. BACK . This is the SSID on the sticker on the underside of the Horizon box. you can now access the Internet. You are now connected to the Horizon WLAN network. This is the SSID on the sticker on the underside of the Horizon box. If you also ordered an Internet subscription with your Horizon box. Select the wireless network connection of your Horizon box (e. If you also ordered an Internet subscription with your Horizon box. UPC0041743).

or to photos. From this menu you can access the various Horizon functions and settings. For in-depth information about Horizon. Press OK to access the programme. 22 TOOLBOX Use the TOOLBOX to customise your Horizon box according to your personal wishes – for the best possible TV experience. such as stored recordings. MY LIBRARY MY LIBRARY provides you with access to all your media. ON DEMAND ON DEMAND offers you round-the-clock access to a huge selection of on Demand films or TV on Demand programmes. MAIN MENU Press the MENU button on the Horizon remote control to access the main menu. SEARCH Use the SEARCH function to quickly and easily find the programmes or on Demand films that interest you the most. sorted by channel or programme genre. viewed or recorded in the past. CHANNELS The CHANNELS menu displays the current channel. TV GUIDE The TV GUIDE provides an overview of the programmes for the next 7 days.Quick Tour Overview Horizon MAIN MENU This quick tour provides information on how to operate the Horizon box. BACK . You will also find pertinent answers to your questions and our contact details. music and videos on devices connected to your home network. By the end of it. you will have learned how to operate the Horizon remote control and how to navigate through the Horizon interface with its many features. SUGGESTED SUGGESTED lists personal recommendations for programmes and on Demand films. refer to the following more detailed chapters in this user manual. the programme name and the start and end time of the current programme. based on programmes and films that you have bought.

g. e. during a live programme.Quick Tour Action menu Use the OK button to retrieve the action menu from various areas of Horizon. end and frequency of a recording under OPTIONS MAKE FAVOURITE BACK TO LIVE TV ADD / REMOVE REMINDER Adds the selected channel to the favourites list Switches a time-delayed programme back to live TV Sets or deletes a reminder for your favourite programme BACK . TELETEXT SEARCH AUDIO & VIDEO MORE LIKE THIS INFO PAUSE / PLAY Displays the teletext (if available) of the channel selected in each case Use it to search for programmes or videos on the basis of a search term or filter Offers setting options for audio. if available. if available (e. any additional information about the selected programme Pauses the current programme and plays it back with a time delay later on NOW / NEXT  Information about the current or next programme MORE LIKE THIS Recommendations of similar programmes and videos that might also interest you ON DEMAND  Access to the TV on Demand offering of the current channel. You can set the start. The action menu then only lists the actions possible for the respective area. SF1) Press BACK during a current programme to activate the channel bar. or unprotects the recording so that it can be deleted Deletes a finished or planned recording Deletes all recordings from My Library Orders the selected on Demand film Shows the trailer (if available) of the selected on Demand film 23 Channel bar Displays similar programmes and videos in the TV Guide and from the on Demand offering Retrieves. subtitles and video LOCK (PIN) /  UNLOCK RESUME PLAY FROM START PROTECT /  UNPROTECT DELETE DELETE ALL RENT WATCH TRAILER Locks a recording so that it can only be played back after entering a PIN Jumps to the point where you left off viewing the recording or video Plays back the recording or video from the beginning Protects the recording from automatic deletion when the memory is full. in the TV Guide or in On Demand when you have selected a film.g. The channel bar offers the following functions (use the left or right arrow button to scroll between menus): RECORD / CANCEL Records the selected programme or cancels a RECORDING current recording.

1 4 REC 2 5 8 MENU 3 6 9 24 7 0 How to exit the MAIN MENU TV BOX 1 4 7 2 5 8 0 3 6 9 REC OK MENU REC MENU If you want to exit the menus or on-screen functions quickly and return to full screen TV. Where you see “Short press” and “Long press” TEXT used in the text. Set a customised time buffer before and after the programme under ADD EXTRA TIME. you can either open the action menu and select RECORD. they mean the following: < 2s > 2s –– Short press of a key  Press the key and release it within 2 seconds. Your Horizon HD Recorder allows simul­ taneous recording of up to 4 programmes! BACK . or you can push the Record button on the Horizon remote control. OK BACK BACK CH VOL TEXT VOL CH OK TEXT Pressing short and long keys VOL CH BACK Recording over the Rec button on the remote control Press REC on the Horizon remote control during a current programme. –– Long press of a key  Press and hold down the key for more than 2 seconds. and then press the BACK key.0 Quick Tour Recording To set up a recording. Select CONFIRM RECORDING to start recording. Select RECORD and then CONFIRM RECORDING to start recording. press the MENU key to return to the MAIN MENU. Some keys have different functions when pressed and held down for more than 2 seconds. Set a customised time buffer before and after the programme under ADD EXTRA TIME. Recording over the action menu Press OK during a current programme to activate the action menu.

others are common for almost the entire platform (for example. Some functions are unique to the corresponding menu option. There are seven MAIN MENU options in the MAIN MENU. or after pressing the MENU key on the remote control. the channel shown behind the MAIN MENU will be the last channel you were viewing before the Horizon box was turned OFF. 25 BACK . SEARCH. Pressing the MENU key on the remote control will return you to the MAIN MENU screen from any screen. These options are: CHANNELS. For details on how to set your favourite channel (the channel displayed when the Horizon box is switched ON). SEARCH. ON DEMAND and MY LIBRARY. go to PREFERENCES in the TOOLBOX main menu. SORT. TV GUIDE. It is always displayed with the CHANNELS menu highlighted. This chapter explains how to handle the menu structure and how to get the most out of your Horizon media experience. Pressing the BACK key on the remote control switches from the MAIN MENU to the TV screen display. or your favourite channel.The Horizon Main Menu The Horizon Main Menu The Horizon interface contains many menus. When you turn the Horizon box ON. You will find all functions of the Horizon box in the MAIN MENU. sub-menus and menu options. SUGGESTED. TOOLBOX. The MAIN MENU is always displayed when you turn the Horizon box ON from a standby mode. FILTER and the Action menu).

These items are available for rental or are free. SUGGESTED  Offers personalised recommendations and lists of featured videos or other multimedia content. your apps and your home network content such as videos. ON DEMAND Provides an overview of the entire upc cablecom catalogue. BACK . 26 TV GUIDE Interactive programme guide providing continuously updated information for current and upcoming programmes. MY LIBRARY  Contains all your recorded or rented videos. SEARCH  Allows you to search the available media content using functions such as keyword search and advanced search.The Horizon Main Menu Overview Horizon Main Menu CHANNELS  Displays information on the current TV programme TOOLBOX  Enables you to customize the Horizon box and provides online help and customer care information. photos and music. including Video on Demand and TV on Demand items.

Pressing all other MAIN MENU options takes you to the corresponding sub-menus. BACK . Current channel Programme progress bar Name of the current programme Channel logo Current time & date Current video or recording playing Name of video or recording playing in full screen Last tuned-in channel 27 MAIN MENU after pressing the MENU KEY during video playback or during timeshifted playback Main menu items Start & end time Programme title Current programme on last tuned-in channel (picture in picture) You can browse the MAIN MENU options by using the LEFT and RIGHT keys on the remote control. a NOW PLAYING status message appears that indicates if the broadcast is ON DEMAND. TIMESHIFTED TV or LIVE TV.The Horizon Main Menu Main menu after switching on the Horizon box While watching TV. The status message includes the title of the broadcast that is currently playing. Press the OK key on CHANNELS in the MAIN MENU to access the programme in the picture-in-picture display. DVR.

this option is not displayed in the channel bar. The channel bar can contain up to four of the following submenu options depending on the channel being viewed: TEXT NOW This is the default option of the channel bar. this option is not displayed in the channel bar. –– changing from channel to chan­nel (zapping).  OK NEXT This shows information about the next programme of the current channel. If there is no related content available. If there is no on Demand content available from the selected channel. It shows information about the current programme. –o  pens the channel’s on Demand store.   or   – scrolls through the MORE LIKE THIS content for the other available channels. You can change the time the channel bar is displayed in the PREFERENCES options in the SETTINGS menu.3 1 Horizon 2 The Main Menu 4 7 5 8 6 9 28 CHANNeLS 0 The Channels category displays information about the current programme and enables you to switch channels. The channel bar will disappear automatically after 10 seconds. this option is not displayed in the channel bar. if available.   or   – scrolls through the NEXT content for the other available channels. Pressing OK displays the ACTION MENU for that available channel. The main menu closes and video is displayed in full screen with the channel bar showing information of the current programme.   – scrolls through the NOW content for the other available channels. Pressing OK selects the available channel for viewing. BACK .  OK – access to the related items.  OK  OK short press – h  ides the channel bar and returns you to the channel you are viewing. The channel bar also appears when: –– pressing the BACK key on the remote control while watching TV. If there is no next programme available. long press – displays the ACTION MENU. MORE LIKE THIS Shows content similar to the programme you are watching. or    OK –d  isplays the ACTION MENU. ON DEMAND Shows programmes from the Video on Demand store of the current channel. REC Channel bar TV BOX MENU 1 4 7 2 5 8 0 3 6 9 REC MENU OK OK CH BACK VOL TEXT BACK VOL CH Press OK on the remote control while CHANNELS is selected on the main menu.

actors and description of the programmes and videos. DVR recording. The action menu appears e. After pressing the OK key. refer to MEDIA PLAYBACK CONTROLS. subtitles and video BACK . the options screen appears. 29 MAKE FAVOURITE  Enables you to add the current channel to your list of favourites. This function and its features are described in SEARCH. If the action menu is selected while the recording is in progress.The Horizon Main Menu Action menu The action menu contains options related to the selected programme and allows you to perform different actions. the RECORD option is replaced by the CANCEL RECORDING option. If the programme you want to record is part of a series. video or film) throughout the whole platform and system. Video on Demand. TELETEXT  Displays the Teletext screen that belongs to the current channel. INFO  Shows information about the programme you are currently watching. and personal media file. MORE LIKE THIS  Launches a screen with related videos and programmes for you to watch. For more details on using the controls. The information includes start and end time. a progress bar. however the options differ from menu to menu The action menu options available under CHANNELS: PAUSE  This is the default item highlighted when the action menu is displayed. Pressing the OK key displays the Media Playback control bar with total paused time displayed. The action menu is common to every TV programme. when pressing the OK key on the remote control while watching TV. SEARCH  Enables you to search for any type of item (a programme. The ADD EXTRA TIME option allows you to set the frequency of the recordings (how many times the recording will occur) and the end time. RECORD  Enables you to start recording the current programme.g. parental rating. director. Its principle is the same all over. AUDIO & VIDEO  Offers setting options for audio. the options will include RECORD ENTIRE SERIES and RECORD THIS EPISODE.

that programme or channel will be unavailable for viewing.key on the remote control while in full screen to zap to the previous or next channel. The information on the channel is displayed for 10 seconds. 5 TV BOX If the channel number does not exist. This can be 3 TOOLBOX – SETTINGS 1 2 changed via 6 4 PREFERENCES . BACK .The Horizon Main Menu TV BOX 30 TV BOX 3 1 2 Switching channels while in full screen TV 3 1 2 4 Directly entering a channel number TV BOX 4 7 To switch 8 between channels while in full screen playback. 7 8 0 9 Accessing the channel list TV BOX 1 4 7 2 5 8 0 3 6 9 REC MENU REC MENU OK OK BACK VOL CH TEXT BACK VOL CH TEXT Press the   or   key on remote control for 2 sec (long press) and longer to display the channel list. BACK VOL CH TEXT TEXT TEXT Briefly press the   or   key or the CH +/. For information on how to unlock these items. refer to MISCELLANEOUS – LOCKED ITEMS. use one of the 0 methods: following 5 7 5 6 8 9 0 6 9 TV 1 4 7 2 5 8 0 3 6 9 BOX 1 4 2 5 8 0 3 6 9 CH +/. the system displays an error message and tunes into the nearest channel.keys or Up/Down arrow keys REC REC 7 MENU REC TV BOX MENU 1 4 7 2 5 8 0 3 6 9 BACK VOL CH MENU OK REC REC OK MENU MENU TEXT OK OK BACK CH OK BACK VOL VOL BACK CH VOL TEXT CH Enter the number on the Horizon remote control to switch directly to a channel with this number. Locked items If you set a programme rating or lock a channel.

Video on Demand or TV on Demand items or home network content. – 10 min) (only available in TV playback mode) BACK . the progress bar can also have vertical grey markers which show that the content of the playback buffer includes previous programmes and not only the current programme. 31 A progress bar is displayed above the Media Playback controls. Vertical grey markers show that the content of the playback buffer includes previous programmes and not only the current programme (only available in TV playback mode) The end of the black progress bar shows the position of the video playback or TV programme The black progress bar represents the amount of the video or TV programme played from the start The length of the white background represents the total playing time of the video or TV programme The Media Playback controls can also be displayed by pressing the  or    keys on the remote control. the content will go straight into Rewind or Fast Forward. recorded videos. In this case. while the black progress bar represents the amount of video or TV programme played from the start. Media Playback is applicable to live TV content. The media control sign shows the active control mode (e. Fast Forward) The vertical white bar shows the delay from live playback (e. The length of the white background represents the total playing time of the video. Pause. You can also PAUSE a programme with a long press on the OK button during full screen playback.g. Play. Rewind.g.The Horizon Main Menu Media playback controls The Media Playback controls are displayed when pressing the OK key during a live TV programme or a recorded playback and then pressing the OK key while the PAUSE option of the action menu is highlighted. When the Media Playback controls are accessed during a live TV programme.

9 8 The Horizon Main Menu BOX TV 0 7 7 8 0 9 32 1 4 7 REWIND  Press REWIND on the remote control during video playback doubles the rewind speed and the Media Playback controls appears. the on-screen Media Playback controls indicate the status and are cancelled after a timeout or by the user pressing BACK. incrementally increases the fast forward speed. MENU BACK VOL CH VOL OK BACK CH OK TEXT TEXT BACK . and the Media Playback controls bar appears. Pressing REWIND at any time doubles the rewind speed. 0 Pressing PLAY/PAUSE at any time cancels the rewind in progress and returns to normal play back speed. Pressing REWIND repeatedly while rewind is in progress. Pressing FAST FORWARD at any time doubles the fast forward speed. While in FAST FORWARD/REWIND mode. incrementally 3 increases the rewind speed. When you return to normal speed playback or during PAUSE. Pressing FAST FORWARD while fast forward is in progress. the on-screen Media Playback controls indicate the action in progress including a speed indicator. Press FAST FORWARD during PAUSE mode to half the normal forward speed.  For example: Press once to double speed Press twice for six-fold speed Press three times for twelve-fold speed Press four times for thirty-fold speed Pressing PLAY/PAUSE cancels the fast forward in progress and returns to normal playback speed. C PLAY/PAUSE  Pressing PLAY/PAUSE at any time during rewind or fast forward initiates playback at normal speed. 2  For example: REC REC Press once to double speed 6Press twice for six-fold speed 5 Press three times for twelve-fold speed Press four times for thirty-fold speed MENU 8 9 MENU FAST FORWARD  Press FAST FORWARD on the remote control from video playback doubles the speed. OK Pressing PLAY/PAUSE while live video is playing initiates PAUSE. Pressing PLAY/PAUSE during PAUSE mode initiates normal speed playback.

Press OK on the remote control to access the TV GUIDE. or lock a channel. Display information in set time range Display information sorted by genre 33 Locked items If you set a programme rating. that programme or channel in the TV GUIDE will be unavailable for viewing. Display information on the selected channel Display information on all available channels BACK . refer to MISCELLANEOUS – LOCKED ITEMS.The Horizon Main Menu TV guide The TV GUIDE provides detailed information about current programmes as well as upcoming programmes of individual channels for the next 7 days (depending on the channel) and offers three modes to review the schedule. For information on how to unlock these items.

long press –  moves fast to the right or to the left within the programme list Channel list Timeline   Date of broadcasting TV BOX 1 4 7 2 5 8 0 3 6 9 When the current programme is selected:  OK short press –d  isplays the action menu with VIEW highlighted.     34 or or or or         short press – highlights the next/previous channel. MENU – retrieves the MAIN MENU. The channels are included in the channel list with your favourite channels at the top of the list. REC MENU OK BACK VOL CH TEXT Start and end time of the current programme Picture-in-picture of highlighted programme Next programme BACK . When any upcoming programme is selected:  OK short or long press – d  isplays the action menu with RECORD highlighted.The Horizon Main Menu ALL CHANNELS VIEW The ALL CHANNELS VIEW option provides up to 15 days’ programme information. BACK –r  eturns to TV GUIDE home screen.  OK long press – selects the channel and programme and switches to full screen view of programme. long press – moves fast up or down within the channel list short press – highlights the next/previous programme. 0 – 9 –d  irectly enter a channel number.

long press – moves fast up or down within the programme list short press –  highlights the next/previous channel.  OK long press –s  elects the channel and programme and switches to full screen view of programme.The Horizon Main Menu SINGLE CHANNEL VIEW The SINGLE CHANNEL VIEW option provides information on the current and upcoming programmes of the selected channel. BACK –r  eturns to TV GUIDE home screen. 0 – 9 –d  irectly enter a channel number. TEXT Broadcast time Programme list (vertical navigation) BACK . When any upcoming programme is selected:  OK short or long press – d  isplays the action menu with RECORD highlighted. Date of broadcasting Channel selected Channel list (horizontal navigation)     35 or or or or         short press – h  ighlights the next/previous programme. long press –  moves fast to the right or to the left within the channel list   TV BOX 1 4 7 2 5 8 0 3 6 9 REC MENU OK BACK VOL CH When current programme is selected:  OK short press –d  isplays the action menu with VIEW highlighted. MENU –r  etrieves the MAIN MENU.

Here is an example of the MOVIE genre screen: Name of genre Date of broadcasting   or   short press – s  elects the next/previous programme. 0 – 9 – directly enter a channel number. TV BOX 1 4 7 2 5 8 0 3 6 9 When current programme selected:  OK short press –d  isplays the action menu with VIEW highlighted.  OK long press –s  elects the channel and programme and switches to full screen view of programme. REC MENU OK BACK VOL CH TEXT Time of broadcast Channel broadcasting the programme of selected genre BACK . It contains the following categories: –– –– –– –– –– MOVIE NEWS VARIETY & GAME SHOWS SPORT KIDS & YOUTH –– –– –– –– –– MUSIC & DANCE ARTS & CULTURE CURRENT AFFAIRS EDUCATIONAL LEISURE –– –– –– –– –– SPECIAL ENTERTAINMENT CRIME TV SERIES ADULT 36 Use the   or   keys to highlight the genre you want and press OK to access it. MENU – retrieves the MAIN MENU.The Horizon Main Menu GENRE VIEW The GENRE VIEW option displays a programme list from all channels based on their genre. When any upcoming programme selected:  OK short or long press – d  isplays the action menu with RECORD highlighted. BACK – returns to the TV GUIDE home screen.

the options will include RECORD ENTIRE SERIES and RECORD THIS EPISODE. 90 and 120 minutes. 60. The ADD EXTRA TIME option allows you to set the frequency of the recordings (how many times the recording will occur) and the start and end time. The time window can be set to 30. Time window options 37 Action menu tv guide The action menu under TV GUIDE is displayed after pressing the OK key with either the current programme (long press) or any other upcoming programme (short press) in focus. the RECORD option is replaced by the CANCEL RECORDING option. the Options screen appears. After pressing the OK key. The 120 min option will display 120 minutes in total with four intervals of 30 minutes each. ADD REMINDER  Enables you to set a memo for various types of videos. This screen shows the action menu after pressing OK with an upcoming programme in focus: SEARCH  Enables you to search for an item. progress bar. Select one of the time intervals and press OK on the remote control to activate. The 90 min option will display 90 minutes in total with three intervals of 30 minutes each. one episode or an entire set of episodes. director. MORE LIKE THIS  Launches a screen with related videos or programmes for you to watch. and description of the video or programme. parental rating. RECORD  Enables you to start recording the programme in focus. Press OK on the remote control to access this item. If the action menu is selected while the recording is in progress. MAKE FAVOURITE  Enables you to add a channel to your list of favourite channels. The 30 min option will display 30 minutes in total with two intervals of 15 minutes each. Information includes start and end time of the programme.The Horizon Main Menu ADJUST TIMELINE This option enables you to change the schedule timeline of the ALL CHANNELS screen. INFO  Offers various information on the played video or programme. If the programme you want to record is part of a series. The 60 min option will display 60 minutes in total with two intervals of 30 minutes each. actors. such as a programme. BACK .

38 Suggested This option displays a list of content. REC MENU on a highlighted item – s  tarts viewing or using the item. this option will instead list generic recommendations. It also allows you to change the personalisation SETTINGS. personally selected for you. This list is continuously updated with new items. –r  eturns to previous screen. – highlights the next or previous item. If you choose to deactivate personalised suggestions. Press OK on the remote control to access the SUGGESTED option. OK BACK VOL CH TEXT  OK on SEARCH BACK MENU Search option Price and availability period BACK . –r  etrieves the MAIN MENU. and based on your viewing preferences. Available assets Total number of content   TV BOX or or   1 4 7 2 5 8 0 3 6 9   OK   –b  rowses between vertical items of the screen.The Horizon Main Menu Suggested The SUGGESTED option in the MAIN MENU contains your personalized recommendations for TV programmes and Video on Demand content as well as FEATURED picks from editors and critics. – launches the SEARCH function.

Some items or options do not offer the FILTER function. Information includes start and end time of the programme. director.The Horizon Main Menu Featured This option offers a list of popular items picked by editors and critics. SORT The SORT option allows you to sort the “SUGGESTED FOR YOU” videos alphabetically or by date. FILTER Available actions The FILTER option refines the options/items on screen that fulfil the filter criteria. SEARCH  Enables you to search for an item. SET REMINDER/  Enables you to set or cancel a reminder of CANCEL REMINDER recordings or programmes yet to be broadcasted. go to SEARCH. progress bar. The filtering options are dynamic. Pressing the OK key with ACTIVATION highlighted displays the YES/NO selection screen. The following is a list of all available actions: INFO  Offers a variety of information about the played video. Additional functions SEARCH The SEARCH function is the same as the SEARCH function of the MAIN MENU and is used throughout the platform. Action menu suggested The action menu under SUGGESTED is displayed when you press OK having highlighted an item from the options. For details. parental rating. This means that the filtered keywords change based on the option. The action menu screen differs for Video on Demand items and linear TV. Select either YES or NO and press the OK key. actors and description of the video. 39 Settings This option allows you to activate or deactivate personalisation. MORE LIKE THIS  Launches a screen with related videos for you to watch. RENT  Enables you to rent a video and subsequently play the rented video. PLAY Starts video playback. RECORD/  Enables you to set or cancel a recording. It depends on the action available for each individual item. CANCEL RECORDING BACK .

–– Special characters (for example: Ä. 40 Keyword The KEYWORD search option enables you to search for items by entering a keyword related to the item. Home screen of the KEYWORD search: Alphanumerical characters A – Z. –e  nters digits for the keyword search. –r  etrieves the MAIN MENU. ß.The Horizon Main Menu SEARCH The SEARCH option in the MAIN MENU enables you to search for various services and items. Highlighted character delete character < and special characters Entry field with cursor Order of the characters on-screen is: –– Standard characters (A – Z). –– Delete character <. à. depending on the language selected). such as films. Not only is this a standalone option in the MAIN MENU. 0 – 9. Ö. TV BOX    1 4 7 2 5 8 0 3 6 9 REC MENU OK BACK VOL CH TEXT on highlighted character 0 – 9 BACK MENU  OK BACK . é. it is also accessible from many of the on-screen submenus and functions. or – highlights the next character in the corresponding direction: cyclic in behaviour. programmes and Video on Demand content. –– Digits (0 – 9). –r  eturns to the previous screen. –a  dds the highlighted character to the entry fi  eld for keyword search.

The Horizon Main Menu
After entering the first character, the screen automatically offers a filtered keyword list, based on the available matching search results. This filtered list is refined after each character is entered. Characters are greyed out and non-selectable if they are not valid as the next possible character in the search results. After entering a few characters, the keyword list is filtered down to fewer words. If the keyword you want to search for is not yet included in the filtered list, you must enter more characters.

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Grayed-out characters are unavailable for the current keyword

Keyword list

Entered character (e. g. C)

Number of available keywords

Keyword list

Quantity of available content with the same keyword

If you need to delete an incorrectly entered character, select the < character and press OK on the remote control. The character entered last is deleted.

BACK

The Horizon Main Menu
When the keyword you are searching for appears in the list, use the   or   to highlight it and then select it by pressing OK on the remote control. This will display the results screen: If you are satisfied with the result, press OK on the remote control to access the item. If you are not satisfied with the result, you can use the REFINE function to obtain more results.

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Refine your results

List of results containing the selected keyword

Related content

Refine options

REFINE enables you to refine your results by sorting them based on the following criteria: –– SORT BY TIME (sorts the results with the latest first). –– SORT BY RELEVANCE (sorts the results in order of the best match to the keyword). –– FILTER BY PRICE (Free, Paid for or All items). –– FILTER BY SOURCE (items from TV, ON DEMAND, LIBRARY or ALL). –– EDIT KEYWORD (redefine the search).

BACK

The Horizon Main Menu
More options
MORE OPTIONS enables you to perform a more detailed search based on specific criteria. Press OK on the remote control to access the options. MORE OPTIONS contains a list of available advanced search options with the focus on the KEYWORD search option.

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If you have previously entered a keyword, the following two options are displayed:

Criteria of the advanced search

Start a new search

Review all available keywords

If you select the KEYWORD option and you have not entered a keyword previously, refer to the KEYWORD description.

You can review all available keywords, or start another search with a new keyword. You can also search for your keyword in a list of criteria and sub-criteria. To refine the search results, you can select any of the criteria in the following list: Criteria Sub-criteria KEYWORD ENTER KEYWORD GENRE ALL or select the preferred GENRE CHANNEL ALL CHANNELS or select a single channel VIDEO FORMAT ALL, STANDARD or HD

BACK

Press OK to start the search. please refer to KEYWORD. press OK to start the playback of the selected film. If you are satisfied with the result. press the  key to select the REFINE option.The Horizon Main Menu 44 If you are satisfied with the selected search criteria. By default the most relevant result is highlighted. If you wish to continue refining results. press the  key to select SEARCH. For details on the REFINE option. A summarised list of the criteria appears. The list of results is displayed. the video is displayed in the PIP window. BACK . If a current live TV programme is selected.

The Horizon Main Menu MY LIBRARY The MY LIBRARY option in the MAIN MENU enables you to set up and manage recordings. and view your home network content. view recorded and rented content.  REC MENU OK BACK VOL CH TEXT  OK BACK MENU Applications Your recorded programmes Search option Planning your recordings BACK . –s  crolls within a row of categories. –r  eturns to previous screen. 45 Your home network photos Your home Devices Your home network music connected to box network videos Your purchased on Demand films and programmes TV BOX   1 4 7 2 5 8 0 3 6 9 or or     – scrolls between upper and lower row of categories. music and videos. such as photos. Press OK on the remote control to access the MY LIBRARY options. –a  ccesses the highlighted category. – retrieves the MAIN MENU.

you will always see the newest and latest recorded content. – highlights the next or previous item. sorted to show the most recent. –s  tarts playing the item in full screen format. BACK . – retrieves the action menu. Available videos Search option ORDERS Select ORDERS to view which On Demand content you ordered most recently. During the rental period (generally 48 h) you can play videos as many times as you like without incurring additional costs. Total number of videos Highlighted video   46 or or     –s  crolls between vertical items of the screen. BACK – returns to previous screen.  TV BOX  OK 1 4 7 2 5 8 0 3 6 9 short press on a highlighted item long press on a highlighted item REC MENU  OK OK BACK VOL CH TEXT  OK on SEARCH –  launches the SEARCH function. At any time. MENU –  retrieves the MAIN MENU.The Horizon Main Menu MY RECORDINGS This option displays a list of programmes you have recorded.

INFO  Offers various information on the played video. PLAY/PAUSE  Displays the MEDIA PLAYBACK CONTROLS which includes the total playing time and the time already played. You can access your home network videos via MY DEVICES. The action menu contains several options related to the video. director. The information includes start and end time of the programme. parental rating. BACK .The Horizon Main Menu MY VIDEOS This option is not yet available. actors. progress bar. subtitles and video format. PLAY FROM START  Enables you to restart the film from the beginning if it is already being played. FORMAT  Enables you to change the audio. displays the action menu. 47 Action menu MY RECORDINGS and ORDERS Pressing OK when the desired video or recording is highlighted. users and critics ratings. After highlighting an option. DELETE  Launches a delete confirmation screen enabling you to delete the video. LOCK  Enables you to protect the content from auto­ matic deletion by the system during disk cleaning actions. and description of the videos. The options are: PROTECT/  Enables you to protect the video from automatic UNPROTECT deletion by the system during disk cleaning actions. press OK to access it. with Play selected.

BACK . Some items or categories do not offer the FILTER function. go to the SEARCH option description.The Horizon Main Menu Functions for MY RECORDINGS and ORDERS SORT The SORT function allows you to sort the recordings and videos alphabetically or by date. The filtering options are dynamic. FILTER The filter function is similar to SEARCH but is more specific for the LIBRARY items. This means that the filter keywords change based on the option. DATE ADDED  Sorts the items by the date they were added to the library. The criteria are: A – Z Sorts the items in alphabetical order. For details. Select the criteria for sorting and press OK to access the results. 48 SEARCH The SEARCH function is identical to the SEARCH function of the MAIN MENU.

Select the next or previous photo by using the  or    navigation keys. To do so.The Horizon Main Menu My photos The MY PHOTOS option contains all the photos or pictures from your home network devices. highlight SORT and select one of the options and then press OK to sort the photos. BACK . Refer to SET UP HOME MEDIA for more information on how to connect your home media devices. Make sure your DLNA-certified devices are connected to the Horizon home network using either WLAN or Ethernet. Please note that the preview pictures of your photos are only displayed if the device on which the photos are stored supports this function. Select the “Photos” folder and press OK. 49 Use the     navigation keys to browse through the available devices. The photos can be sorted by DATE or in alphabetical order (A – Z). Once you have highlighted the device you want. You will then be able to select your pictures by date. Select the desired folder until your pictures are displayed. press OK. Press OK on the remote control to access your photos. etc. album name.

000 files. If your box exhibits problems despite that. BACK .JPG/. After pressing OK. the box may freeze or respond very slowly. PAUSE SLIDESHOW Pauses the slideshow without quitting. We are working with our technology partners to extend the number of compatible formats and improve the cataloguing of media content from the home network. returns to full screen S photo view. Options during slideshow: STOP SLIDESHOW  tops the slideshows. you can select a refresh rate of one second to a maximum of 20 seconds.JPEG –– . press OK to start the slideshow. If you possess a large number of photos. videos or audio content. The Action Menu contains the following options: SLIDESHOW  For viewing photos automatically in sequence. We recommend you use a LAN cable to connect Horizon to your home network or else use fewer than 1. press OK when viewing a photo in full screen. Once you select the refresh rate. RESUME SLIDESHOW Resumes the paused slideshow. we recommend restoring Horizon’s factory settings and forgoing use of the media playback function from the home network for the time being. 50 Supported image formats for MY PHOTOS Horizon support the following image formats within MY PHOTOS: –– .The Horizon Main Menu Action menu MY PHOTOS To retrieve the Action Menu for MY PHOTOS.PNG Horizon’s DLNA functionality is currently limited.

we recommend restoring Horizon’s factory settings and forgoing use of the media playback function from the home network for the time being. Indexed music files located on a currently disconnected device are displayed in grey type. Sort function Search function Filter function Horizon’s DLNA functionality is currently limited.The Horizon Main Menu My Music The MY MUSIC option contains all music related items from your home network devices. videos or audio content. Available music albums 51 Name of album Make sure your DLNA-certified devices are connected to the Horizon home network using either WLAN or Ethernet. If your box exhibits problems despite that. the box may freeze or respond very slowly. If you possess a large number of photos.000 files. Press OK on the remote control to access your music. BACK . We recommend you use a LAN cable to connect Horizon to your home network or else use fewer than 1. Refer to SET UP HOME MEDIA for more information on how to connect your home media devices. We are working with our technology partners to extend the number of compatible formats and improve the cataloguing of media content from the home network.

AAC –– . press OK. press BACK on the remote control.WMA BACK . The first track of the album will start to play.WAV –– . Use the         navigation keys to browse through the available albums.MP3 –– . To stop playback and return to albums. the screen containing the album details will be replaced by a screen saver.The Horizon Main Menu Symbol Function Play Pause Next track Previous track Shuffle Shuffle all Stop shuffle Repeat Repeat all Stop repeat 52 After a period of inactivity. The audio however. Album thumbnail (if available) Track names Name of album Track playing time The music cover must be embedded within the music file metadata to be correctly displayed in “My Music”. Once you have highlighted the album you want to play.M4A –– . will continue playing without interruption. The control panel appears: Track total playing time Track progress bar Supported music formats for MY MUSIC Horizon supports the following music formats within MY MUSIC: –– . press the OK key on the remote. To control the playback of tracks.

ch/support).The Horizon Main Menu MY DEVICES MY DEVICES displays all the devices you have connected to the Horizon box and in turn. press OK to access the device contents.DIVX For more information about supported video formats and codecs visit the support area on our website (upc..AVI . Press OK on the remote control to access the contents of your devices.cablecom.. 53 Use the     navigation keys to browse through the available devices. BACK . We recommend you use a LAN cable to connect Horizon to your home network or else use fewer than 1. Once you have highlighted the device you want. the contents of the device. photos and music) from your home network. we recommend restoring Horizon’s factory settings and forgoing use of the media playback function from the home network for the time being. Horizon supports the following video formats: .. Supported video formats for MY DEVICES Make sure your DLNA-certified devices are connected to the Horizon home network using either WLAN or Ethernet. If you possess a large number of photos. the box may freeze or respond very slowly.000 files.MKV . If your box exhibits problems despite that... We are working with our technology partners to extend the number of compatible formats and improve the cataloguing of media content from the home network. Select MY DEVICES to access all supported media (videos. videos or audio content. Select the folder you want to access and press OK to play it (if it is a video or music) or view it (if it is a photo or picture). Refer to SET UP HOME MEDIA for more information on how to connect your home media devices.MP4 .MOV . Horizon’s DLNA functionality is currently limited.

Use the     navigation keys to select the appropriate button. display information about the application in use or display the app in full screen. 54 Use the         navigation keys to browse through the available applications.The Horizon Main Menu apps The Apps (applications) option contains all the applications available on the Horizon box. BACK . Select Apps and OK on the remote control to access the applications portal. Launched applications are displayed at the left hand side of your screen. Three buttons at the bottom allow you to close the application. press OK to launch it. All apps are displayed in a mosaic view. Once you have highlighted the application you want.

which is an overview of all scheduled future recordings. In addition. the items are sorted by start time. 55 The MY DVR PLANNER screen displays the Recordings list. You can also set up new manual recordings or modify and delete future events. The default order of the displayed items is by date (from earliest to latest).The Horizon Main Menu MY DVR PLANNER MY DVR PLANNER contains a list of all future recordings. it enables you to manually book a new recording by selecting the NEW RECORDING option. Within any single date. Set new recording manually List of scheduled items: The Recordings list BACK .

DELETE ALL  Launches a delete confirmation screen enabling you to cancel all recordings. then press OK to select a date. FREQUENCY  Enables you to set the frequency of the recording (how many times the recording will occur). After highlighting an option.The Horizon Main Menu NEW RECORDING This enables you to set up a recording from any channel. The options are: INFO  Offers various information on the item. Enter the digit by using the remote control and press OK. After setting the time. After setting the time. START TIME  Enables you to set the start time of the recordings. The action menu contains several options related to the planner. at any date. Use the   or   key to highlight one of the options. Enter the digits by using the remote control and press OK. SEARCH  Allows you to search the available media content using functions such as keyword search and advanced search. select RECORD and press OK and return to the MY DVR PLANNER screen. DELETE  Launches a delete confirmation screen enabling you to cancel the current recording. END TIME  Enables you to set the end time of the recordings. then press OK to select a channel. Use the   or   key to scroll through the dates. After setting all aforementioned data. otherwise correct the settings under CRITERIA. press OK when an item is selected and highlighted. Action menu My DVR planner To retrieve the action menu for the PLANNER option. scroll to CONFIRM and press OK. press OK to access it. time and frequency that you want. RECORD SERIES  Enables you to set up the recording of a complete series. BACK . 56 CHANNEL  Enables you to select the channel you want to record from. scroll to CONFIRM and press OK. Use the   or   key to scroll through the channels. DATE  Enables you to set the day of recording. By default the first date on the list is TODAY. LOCK  Enables you to protect the content from automatic deletion by the system during disk cleaning actions.

The Horizon Main Menu on DEMAND The ON DEMAND option of the MAIN MENU enables you to view and rent items from the entire upc cablecom catalogue. with ALL VIDEOS being the main category. 57 Available categories Promotions Search function Category selected The ON DEMAND main screen contains the top content categories. giving you access to the full upc cablecom on Demand offering. Press OK on the remote control to access ON DEMAND. BACK . ALL VIDEOS includes the complete set of content sub-categories.

Some items or options do not offer the FILTER function. 58 SORT Use the SORT function to sort the items for easier viewing.The Horizon Main Menu ALL VIDEOS ALL VIDEOS is a sub category of the ON DEMAND menu. SEARCH The SEARCH function is the same as the SEARCH function of the MAIN MENU and is used throughout the platform. go to SEARCH. SEARCH and FILTER functions. You can browse through the available items by using the navigation keys on the remote control and by using the SORT. This means that the filtered keywords change based on the option. The filtering categories are dynamic. For details. FILTER The FILTER function refines the options/items on screen that fulfil the filter criteria. It displays the different types of video-related items that are available. Sort function Search function Highlighted movie Filter function BACK . Browse through the different categories and access what you want by pressing the OK key.

change the audio. INFO  Offers a variety of information on the selected video. format or subtitles. and search for other items. director. BACK .The Horizon Main Menu Action menu on demand The ON DEMAND action menu appears when you press OK on an item highlighted in the mosaic view. Information includes parental rating. actors and description of the videos. The default PIN is 0000. MORE LIKE THIS  Launches a screen with related videos and programmes for you to watch. You can obtain information about the item. 59 Content picture Content name Content availability Available actions SEARCH  Enables you to search for an item. RENT Select RENT and then enter your PIN to order the film. The various options are based on the type of item. rent it.

The help topics provide information on the various features of the Horizon box. 60 CUSTOMER CARE The CUSTOMER CARE option of TOOLBOX provides you with help information. CONNECTION TEST The CONNECTION TEST allows you to test the connection of the Horizon box to the upc cablecom network and check that your home connection is working. and your account.The Horizon Main Menu TOOLBOX The TOOLBOX option in the MAIN MENU enables you to customize the Horizon box according to your needs. its system. BACK . Select one of the options for more information. CONTACT UPC CABLECOM The CONTACT UPC CABLECOM option contains the various methods of contacting upc cablecom such as regular e-mail or social media. The help information is grouped into the following categories: HORIZON FAQS and ACCOUNT FAQS These options provide on-screen help topics arranged in a series of menus and sub-menus. It also provides frequently asked questions and other useful customer care information.

PIN & PARENTAL  Enables you to set various features regarding your CONTROL personal privacy.The Horizon Main Menu Settings The SETTINGS option of TOOLBOX enables you to customize the Horizon box. HOME NETWORK  Enables you to set up your home network and your Settings media catalogue. PREFERENCES  Enables you to compile a list of your favourite channels and set your viewing preferences. 61 BACK . AUDIO/  Enables you to set video and audio formats and VIDEO SETTINGS other preferences. organize your children’s access  to the Horizon box and channels. and create a PIN code. It contains the following options: HORIZON BOX  Enables you to set and adjust basic features of the Horizon box. RECORDINGS  Enables you to set reminder notifications on or off. & REMINDERS  set your recording preferences and manage the Horizon box disk space.

where 100 % is the maximum brightness.The Horizon Main Menu HORIZON BOX The HORIZON BOX option enables you to set and adjust basic functions of the Horizon box. 50 %. 75 % and 100 %. AUTOMATIC The Horizon box switches to standby at the time set by you or after a set period of time. It will be functional with the next generation of Horizon remote controls. OFF AUTO STANDBY not in use. The options are HIGH. or LOW. The available setting levels are 25 %. ADD REMOTE CONTROL This option is not available at the moment. 62 SOFTWARE Enables you to update the Horizon box system with the newest software and checks the version information of the currently installed system software. POWER MANAGEMENT The options available in POWER MANAGEMENT enable you to set the level of standby power and define standby usage:  STANDBY POWER Enables you to set the power level used when the USAGE Horizon box is in standby mode. ACTIVATE e  nables you to set the period of time after which STANDBY AFTER the Horizon box switches to standby. FRONT PANEL BRIGHTNESS This option enables you to set the brightness of the Horizon box front panel display. Please note that when the power usage is set to LOW. AT NIGHT standby finishes at a default time of 5:00. DIAGNOSTICS The options available in DIAGNOSTICS enable you to review the status of various features of the Horizon box FACTORY RESET Enables you to reset the Horizon box to the factory default settings with the possibility to keep or delete the recordings stored on the Horizon box disk. DEFINE AUTO E  nables you to set the start and end time STANDBY TIME of AUTO STANDBY. your Phone and Internet connection will be deactivated. The default is 210 minutes. BACK . AUTO STANDBY E  nables you to define when the Horizon box automatically switches to standby. The time is set in increments of 30 minutes. These times can be set using DEFINE AUTO STANDBY TIME. MEDIUM. AT NIGHT The Horizon box switches to standby at the default time of 23:00. from 30 minutes to a maximum of 240 minutes.

TV COLOR A  llows you to select the appropriate TV OUTPUT colour output. AUDIO SETTINGS The options available in AUDIO SETTINGS allow you to enable and disable different audio outputs and change audio delays for both HDMI and SCART. 63 BACK . or FULLSCREEN (STRETCH). The available options are AUTOMATIC. The audio delay setting helps you to optimise the time delay between the video and the audio signal if needed.The Horizon Main Menu Audio / Video Settings The AUDIO / VIDEO SETTINGS option enables you to set video and audio formats. FULLSCREEN (ZOOM). 4:3 VIDEO Enables you to select the type of screen display DISPLAY to use when a programme is broadcasted in 4:3 mode. HD RESOLUTION Enables switching between TV resolutions. HDMI OUTPUT  Enables or disables HDMI audio output S/PDIF OUTPUT  Enables or disables S/PDIF audio output. switching to RGB may prove helpful. YCbCr-4:2:2 and YCbCr-4:4:4. set the display format and resolution: VIDEO E  nables you to select either the HDMI or SCART CONNECTION connections. The delay can DELAY be changed in increments of 50 ms between limits of 0 ms and +200 ms. TV SET INFO P  rovides info about the TV set if supported by your TV device. HDMI AUDIO S  ets the HDMI audio delay. The AUTOMATIC option is set as standard. S/PDIF AUDIO S  ets the S/PDIF audio delay. or allows the Horizon box to automatically select the required video connection. If problems occur with picture displaying (e. VIDEO SETTINGS The options available in VIDEO SETTINGS enable you to select the type of video connection. picture loss or incorrect colours). The delay can DELAY be changed in increments of 50 ms between limits of 0 ms and +200 ms.g. RGB. DOLBY (AC3)  Enables or disables S/ DOLBY (AC3) audio OUTPUT output. either PILLARBOX. SCART OUTPUT  Enables or disables SCART audio output.

which are PROGRAMMES  BY AGE unsuitable for the selected age. You will see a lock displayed beside the selected channel After selecting the channels go to the left and select CONFIRM LIST by pressing the OK key. You will need to enter your PIN CODE to view these channels and programmes. the Purchase Protection is set to ON. LOCK By activating this option you will be asked to enter a PIN for programmes. and creates a new PIN code. LOCK/UNLOCK CHANNELS  enables you to lock or unlock individual channels. you must enter the STARTUP PIN CODE when switching the Horizon box ON from standby. REQUIRE PIN AT With this option set to ON. In default setting.The Horizon Main Menu Pin and parental control The PIN AND PARENTAL CONTROL option enables you to set various features regarding your personal privacy. You must enter your PIN code to view any locked channels. With Purchase Protection set to ON. you are asked to enter your purchase code when renting items. The default PIN CODE is 0000. 64 PIN CODE The options available in PIN CODE enable you to change your PIN CODE. and set if and when PIN entry is necessary: CHANGE PIN Select this option if you want to change your CODE PIN CODE. REQUIRE PIN Select this option if you want to request a ENTRY PIN CODE when accessing the SETTINGS menu. anyone can rent items using your account. organises your children’s access to the Horizon box and channels. PARENTAL CONTROL The options in PARENTAL CONTROL enable you to lock channels and programmes. If you set this option to OFF. Choose the channels you would like to lock or unlock by pressing the OK key. BACK . PURCHASE PROTECTION This option enables you to set Purchase Protection ON or OFF.

NONE The recording starts at the scheduled time. 5 min. DISK SPACE AUTO DELETE RECORDINGS MANAGEMENT The Horizon box will resolve any conflict by itself at the time the actual conflict arises. NEVER DELETE RECORDINGS You can resolve the conflict manually by selecting a programme to cancel. 2 min. 2 min. 65 BACK . 15 min.The Horizon Main Menu RECORDINGS AND REMINDERS The settings grouped under RECORDINGS AND REMINDERS enable you to manage your recording times and handle conflicts. RECORDINGS The following options are available: TIME BEFORE AUTOMATIC PROGRAMME The Horizon box monitors changes in the programme start and end time and adjusts the times in order to fully record the programme. SERIES FROM SINGLE CHANNEL RECORDING Records the series only from the selected channel. REMINDER NOTIFICATION This option enables you to turn reminder notifications ON or OFF. 1 min. NONE The recording ends at the scheduled time. 30 min Adds the selected number of minutes to the start of the recording. If no recordings can be deleted (for example when all recordings on the DVR are protected) a notification is displayed to inform you to free up disk space to continue with the new recording. 5 min. USED DISK SPACE Shows you the amount of disk space used as a percentage. TIME AFTER AUTOMATIC PROGRAMME The Horizon box monitors changes in the programme start and end time and adjusts the times in order to fully record the programme. 30 min Adds the selected number of minutes to the end of the recording. WARN ME ABOUT CONFLICTS You are notified that recordings will be deleted to free up space for new recordings. FROM ALL CHANNELS Records the series from all channels that are showing it. 15 min. 1 min.

The Horizon Main Menu PREFERENCES The settings grouped under PREFERENCES enable you to personalize your user experience with the Horizon box. TRANSPARENCY Enables you to set the transparency of the menus that appear over full screen TV. The options are: TRANSPARENT BACKGROUND The TV Guide is displayed over the full screen current channel. You can set the menu language to German. START CHANNEL E  nables you to select the channel that is dis­played when you start the Horizon box. The LANGUAGE options are the same as those shown when the Horizon box was started for the first time. Italian and English. 66 BACK . The options are: DEFAULT Shows the upc cablecom Info Channel LAST VIEWED CHANNEL Shows the channel being watched when the Horizon box is switched off. MENU Enables you to change the menu language. SOLID BACKGROUND The TV Guide is displayed with the current channel in a mini TV screen in the top left corner. 10 sec. French. The options are 5 sec. GENERAL The options available under GENERAL settings are the menu language. or 15 sec. SELECT YOUR CHANNEL Enables you to select the start channel from the full channel list. The options are: CLEAR The most transparent STANDARD About 50% transparent DARK The most opaque INFO MENU Enables you to set the length of time the channel TIME OUT bar is displayed. TV GUIDE  Enables you to change the way the TV Guide is BACKGROUND displayed. the basic display settings for menus and the preferred start channel.

there is a ✔ symbol next to its name. SET FAVOURITES Sets your list of favourite channels.The Horizon Main Menu FAVOURITE CHANNELS These options enable you to create a list of your favourite channels. REORDER FAVOURITES Reorders your list of favourite channels. –– IMPORTANT: confirm the new order by selecting CONFIRM on the left BACK . Once a channel is selected. The order you choose is the order the channels will appear when changing channels. These channels appear on top of the default channel list. –– IMPORTANT: confirm your favourite list by selecting CONFIRM LIST on the left To reorder the channel list: –– Select FAVOURITE CHANNELS option followed by REORDER FAVOURITES –– Browse through the list and select the channel you want to move using the OK key. 67 To compile a list of favourite channels: –– Select FAVOURITE CHANNELS followed by SET FAVOURITES –– Browse through the available channels and select any you want using the OK key. –– Use the UP or DOWN keys to move the channel to a different position. Press OK to confirm. You will recognise your favourite channels by a star beneath the channel logo when zapping.

After entering your PIN you can activate or deactivate PERSONAL SUGGESTIONS. for example for sports programmes that is different to the selected Horizon box language. DISPLAY  nables you to set the subtitles language PREFFERED E SUBTITLE for display during both broadcast and Video LANGUAGE on Demand programmes. Scroll to the language that you want and press OK. ACCESSIBILITY This option provides settings that make it easier for those with hearing disabilities to use the Horizon box. SUBTITLES This option enables you to have subtitles during programmes that support this option. SUBTITLE Enables you to set subtitles ON or OFF.  nables you to view additional descriptive HARD OF E subtitles for customers with hearing problems HEARING  SUBTITLES where available. TRANSPARENT S  ets the background of the Teletext display BACKGROUND  to transparent.  nables you to set the soundtrack language SELECT E SOUNDTRACK when available. DEFAULT Resets the subtitles settings to the default SETTINGS settings for your location. SETTINGS 68 BACK . TELETEXT DISPLAY This option enables you to select the type of background you want for the Teletext display. The default setting is OFF. It can remember the TV programmes you have recorded or watched earlier.The Horizon Main Menu PREFFERED AUDIO LANGUAGE This option enables you to set a soundtrack language.  esets the accessibility options to the default RESET R ACCESSIBILITY setting. BLACK  Sets the background of the Teletext display to BACKGROUND black. The current channel is visible through the display. DEFAULT Resets the soundtrack language to the default SETTINGS language. Using this information. This service in not available on all channels. Horizon will offer personalised suggestions on TV programmes. Video on Demand films and TV series that you may find of interest. Press OK to show the list of availLANGUAGE able languages. PERSONAL SUGGESTIONS Horizon comes with unique features that provide a fully personalised entertainment experience.

you can set up your box as the main Internet access point for your home network. WLAN CHANNEL Enables you to select the WLAN channel the access point will use. This pairing process requires you to set the Horizon box in WPS mode by using the SET UP WITH WPS PBC option in WLAN SETTINGS. SET UP YOUR U  se this wizard to set up the Internet and home HOME NETWORK network connections on your Horizon box. after which you need to press the WPS button on your router within two minutes. and play them back using the Horizon box.  here are two options to choose from.The Horizon Main Menu HOME NETWORK SETTINGS The settings grouped under HOME NETWORK SETTINGS enable you to set up your Horizon box as a router and wireless access point or connect the Horizon box as a client to an existing router. To confirm your new password.  nce paired successfully. If you have T a upc cablecom internet connection. you can connect your box to that existing home network. Please note that the length of your password must be at least 8 characters. SET UP WITH WPS PBC WPS (WLAN Protected Setup) allows you to connect devices to the Horizon box by pushing a button on your existing router if it supports WPS. NETWORK Provides information on the status of the home DIAGNOSTICS network WLAN SETTINGS WLAN ON/OFF Enables you to switch the access point ON and OFF. You can then access multimedia files stored on your PC and other devices. This is called Push Button Configuration (PBC). the Horizon box and O your device are connected. See HOME NETWORK SETUP for instructions. If you have an Internet connection through another access point in your home. press BACK on the Horizon remote control and then select APPLY SETTINGS. 69 BACK .  ETWORK NAME (SSID) N Enables you to set your own network name for the Horizon box WLAN PASSWORD Enables you to change the access point password. music and photo content stored on your home network from this box. This will allow you to access video.

Locked programme This occurs when the current programme is locked by age rating for viewing.ch/myupc and login into your account or call 0800 66 88 66. The channel bar content is updated to the previous/next channel. The channel bar content is updated to the previous/ next channel. Locked channel This occurs when the current channel is locked for viewing. The default PIN is 0000. but the channel or programme is unsubscribed. but the channel or programme is locked. To unlock the channel press OK and enter your PIN or go to SETTINGS to remove the lock for this channel. that programme or channel will be unavailable for viewing. Unsubscribed channel This occurs when the channel you switch to is not part of your subscription. Unsubscribed channel in channel bar This occurs when pressing the UP or DOWN keys when the channel bar is displayed. BACK . If you wish to subscribe to this channel please go to upc-cablecom. The default PIN is 0000. This occurs by pressing the UP or DOWN keys when the channel bar is displayed.Miscellaneous LOCKED ITEMS If you set a programme rating or lock a channel. To unlock the programme press OK and enter your PIN or go to SETTINGS to remove the age rating. 70 Locked channel or programme in channel bar Locked programmes or channels are also shown when using the channel bar.

When you want to record a programme and other programmes are scheduled for recording with recording times that overlap (PROGRAMME RECORDING CONFLICTS). If more than 4 recordings are active at the same time.Miscellaneous RECORDING CONFLICT MANAGEMENT Your Horizon HD Recorder allows simultaneous recording of up to 4 programmes. When you book a recording and the disk is full (DISK SPACE MANAGEMENT CONFLICTS). There are two situations where recording conflicts can occur. the conflict resolution screen appears. are already booked. a recording conflict will occour.a conflict has o ccurred). You can choose to resolve the conflict in three ways: –– MANUALLY –– AUTOMATICALLY –– CANCEL RECORDING BACK . that have overlapping times. Conflicts can occur when you try to book a recording from any of the following areas: –– during Live TV content –– while using the channel bar –– in the TV Guide –– from your Search results –– in Suggestions –– while searching Related items 71 Programme recording conflicts A programme recording conflict occurs when you try to book a recording and the maximum number of other recordings. The conflict arises when you select the RECORD option in an action menu and press the OK key. When a conflict occurs (Message .

If the timeout elapses and you have not selected how to solve the conflict. If the higher priority booking is completed before the lower prioritised booking time is over. If the conflict is resolved. the Horizon box will resume recording the lower priority booking. When a conflict is imminent. the lowest priority. Until the conflict is resolved. Live TV has priority over all bookings. this screen disappears automatically. how to resolve the conflict. the Horizon box will stop recording the booking with the lowest priority and start recording the booking with the higher priority. There is a timeout of 120 seconds on this screen. BACK .Miscellaneous AUTOMATICALLY If you select the AUTOMATICALLY option. CANCEL RECORDING The option CANCEL RECORDING cancels the newest booking and returns to full screen TV. 72 MANUALLY If you select the MANUALLY option and press OK. with protected recordings having the highest priority and recordings that were booked earlier. the Horizon box decides at the actual time of the conflict. You can now select the single/multiple programmes that you want to cancel to resolve the conflict. The Horizon box assigns each of the booked recordings a priority level. the highlight will stay on the next item that needs to be cancelled. a list of programmes to be recorded appears (listed from the earliest to the latest). the new recording you set is automatically cancelled.

If the timeout expires. In this case. you are asked to accept or reject the deletion of low priority recordings from the disk to continue the recording. You need to delete previous recordings stored in your library. select the YES option and press OK. This screen has a 180 seconds timeout for your decision. The Horizon box will cancel recordings with low priority and the current booked recording will continue. select the NO option and press OK. The Horizon box will cancel recordings with high priority and the current booked recording will continue. it is displayed because of the Disk Space Management settings you have configured in TOOLBOX – RECORDINGS AND REMINDERS. 73 Conflict during recording in progress When there is a recording in progress and the disk is full. Based on the priority of the recordings. The Horizon box will not cancel the recordings with high priority and recording of the current booking is stopped. select the NO option and press OK. The following message is displayed if there are non-protected (low priority) recordings on the disk: Your disk is full. select the YES option and press OK.Miscellaneous Disk space management conflicts The Disk Space Management conflict screen is displayed when you have started or booked a recording of a programme and the Horizon box determines that there is insufficient disk space to complete the booking. The following message is displayed if protected (high priority) recordings are on the disk: Your disk is full. You have two choices: –– To keep the low priority recordings. –– To delete the high priority recordings. –– To delete low priority recordings. The Horizon box will not cancel the recordings with low priority and recording of the current booking is stopped. you are asked to accept or reject the deletion of high priority recordings from the disk to continue the recording. Would you like to automatically delete previous  recordings? In this case. You have two choices: –– To keep the high priority recordings. the following screen appears: BACK . the default action (NO option) will take place. When this conflict screen appears. the system displays two diffe­ rent messages.

–– If the Disk Space Management settings are set to AUTO DELETE RECORDINGS or WARN ME ABOUT CONFLICTS. the system will also display a conflict warning message. You must go to the LIBRARY and select recordings to delete to free up disk space. If the timeout expires. the notification screen is displayed. the booking will be ignored. You must go to the LIBRARY and select recordings to delete to free up disk space. 74 BACK . the notification screen is displayed. then the disk quota conflict is ignored and the recording is booked. the Horizon box checks if there are any lowest priority recordings. Low priority recording disk space will be used for the booking –– If there are no low priority recordings.Miscellaneous Conflicts during booking or instant recording When you are booking a recording or you manually start a recording and the disk is full. Depending on the disk management settings you have set in TOOLBOX – RECORDINGS AND REMINDERS the Horizon box will give you the following options: –– If the Disk Space Management settings are set to NEVER DELETE RECORDINGS. This screen will disappear after a timeout of 120 seconds. If there are.

Follow the voice-guided instructions to change your PIN code. Here you can choose the language. you will need to set up the voicemail box first. The voicemail box is deactivated by default. We would like to wish you a lot of fun with your first call. –– By SMS on your mobile phone (activation is described below) –– By a double beep when you pick up the receiver BACK . French. Your voicemail box Features on the voicemail box –– Notification of new messages by means of a special buzzing sound on your home phone or. There is another PIN code for that matter. You can switch this on by forwarding your calls. 75 Setting up the voicemail box for the first time  3 P  lease dial number 3 and follow the instructions. Italian or English –– Direct access to your voicemail box when you are away from home: dial 086 followed by your phone number including the area code (e. an SMS can be sent to your mobile phone –– Messages can be retrieved and voicemail box settings changed via the Internet –– A choice of a standard greeting or a personally recorded announcement (max. If required. record a personal message and change your PIN for external access to the voicemail box. 1 minute recording time) –– Push-button callback –– Maximum duration per recorded message: max. Listening to voicemail messages When new messages have been recorded for you. Changing your PIN code for external access to the voicemail box 3 Call the number 3 to access the “Main Menu” of your voicemail box. the voicemail box can notify you in two ways. 2 Press the number 2 to go to the “Changing your PIN code” menu. The following pages contain everything you need to know about the various options which this new service from upc cablecom offers you. Please note that the PIN code for external access to the voicemail box is not valid for call barring services. alternatively.g. 086 044 123 45 67).Internet & Telephony Our telephone services We are happy that you have chosen Phone. 5 minutes –– Capacity: 100 messages –– Storage time for incoming messages – New (unheard) messages: 30 days – Previously heard messages: 5 days – Stored messages: 30 days –– Voice-guided user instructions in German. 3 Press the number 3 to go to the “Settings” menu.

you can delete voicemail messages by pressing button 3. you can access the section “Voicemail box” and listen to messages there. you will have the following options: Pause Replay Listening to voicemail messages from any line Previous message 0 8 6 your telephone number 1 4 7 2 5 8 0 Help Save 3 6 9 # Cancel Call the number 086 followed by your telephone number (for example. With your PIN code.ch and click on “My products”. * Notification via SMS Log on to “My Account” on upc-cablecom. 3  Once you have listened to them. With your PIN code.ch and click on “My products”.Internet & Telephony Listening to voicemail messages from your own line 3 D  ial number 3 to listen to your voicemail messages. you can access the section “Voicemail box” and specify a mobile phone number that will receive an SMS for every new voicemail messages. 086 044 123 45 67) and press the * button during the greeting message. BACK . 76 Operating the voicemail box While listening to a voicemail message and immediately thereafter. Now enter your pin and confirm with the button # . Go back 10 seconds Go forwards 10 seconds Delete Listening to voicemail messages over the Internet Back Log on to “My Account” on upc-cablecom.

you must first change the pre-set PIN code (0000) on your home phone connection. Deactivation Call the following service number: # 33 * your PIN # Wait for the confirmation and then end the call. and short numbers 143. Barring all outgoing connections (except for emergency calls 112. BACK .Internet & Telephony Forwarding calls to the voicemail box Forwarding calls to your voicemail box when your phone line is busy Activation Call the following service number: * 555 # Wait for the confirmation and then end the call. you can define the same PIN for both functions. Deactivation Call the following service number: # 555 # Wait for the confirmation and then end the call. However. The PIN code must contain four digits and four identical numbers may not be used. Before you can use this service. Forwarding all calls to the voicemail box (you will receive no further calls on your telephone. 117. The function is protected by a PIN code. This means that only you can activate or deactivate the function. Please note that only one call barring function can be activated at any one time. In order to switch from one call barring function to another. * repeat new PIN # Wait for the confirmation and then end the call. 144.) Activation Call the following service number: * 000 # Wait for the confirmation and then end the call. The previous function will be deactivated automatically. Deactivation Call the following service number: # 888 # Wait for the confirmation and then end the call. This is not the same PIN setting as for external access to the voicemail box. 118. 145 and 147) Activation Call the following service number: * 33 * your PIN * 1 # Wait for the confirmation and then end the call. Call the following service number: * 99 * 0000 * new PIN Forwarding calls to your voicemail box when you are not available (after 25 seconds) Activation Call the following service number: * 888 # Wait for the confirmation and then end the call. Deactivation Call the following service number: # 000 # Wait for the confirmation and then end the call. 77 Call barring services This function is used to block outgoing calls. simply activate the call barring function you wish to use.

Deactivation Call the following service number: # 33 * your PIN # Wait for the confirmation and then end the call. Deactivation Call the following service number: # 33 * your PIN # Wait for the confirmation and then end the call. 0901x and 0906x busines­s numbers Activation Call the following service number: * 33 * your PIN * 6 # Wait for the confirmation and then end the call. Deactivation Call the following service number: # 21 # Wait for the confirmation and then end the call. 78 Barring outgoing calls to numbers abroad. Barring outgoing calls to business numbers (0906x) Activation Call the following service number: * 33 * your PIN * 5 # Wait for the confirmation and then end the call. Activation Call the following service number: * 21 * call forwarding number Wait for the confirmation and then end the call. Deactivation Call the following service number: # 33 * your PIN # Wait for the confirmation and then end the call. Deactivation Call the following service number: # 33 * your PIN # Wait for the confirmation and then end the call. # BACK .Internet & Telephony Barring outgoing calls to numbers abroad and calls to satel­lite phones Activation Call the following service number: * 33 * your PIN * 3 # Wait for the confirmation and then end the call. Barring outgoing calls to satellite phones and business numbers (0906x) Activation Call the following service number: * 33 * your PIN * 8 # Wait for the confirmation and then end the call. Barring outgoing calls to 0900x. to all business numbers and calls to satellite phones Activation Call the following service number: * 33 * your PIN * 7 # Wait for the confirmation and then end the call. Deactivation Call the following service number: # 33 * your PIN # Wait for the confirmation and then end the call. Barring outgoing calls to satellite phones Activation Call the following service number: * 33 * your PIN * 4 # Wait for the confirmation and then end the call. Deactivation Call the following service number: # 33 * your PIN # Wait for the confirmation and then end the call. Call forwarding Permanent call forwarding to a chosen number This enables you to forward all incoming calls to another telephone number.

Activation Call the following service number: * 61 * call forwarding number Wait for the confirmation and then end the call. 79 Additional functions Do not disturb If you prefer not to be disturbed. Deactivation Call the following service number: # 26 # Wait for the confirmation and then end the call. BACK . Deactivation Call the following service number: # 67 # Wait for the confirmation and then end the call. # Please note that when activating call forwarding “after a delay” or “if engaged”. Activation Call the following service number: * 26 # Wait for the confirmation and then end the call. you can turn off your phone with “Do not disturb” without disconnecting the phone from the cable modem. A recorded message will advise the caller that you do not wish to be disturbed. please call our customer service on 0800 66 88 66. Call the following service number: * 31 * number to call # Wait for the confirmation and then end the call. the relevant forwarding instructions to the voicemail box are deactivated and have to be reprogrammed if required. # Forwarding calls to a chosen number when your phone line is busy This enables you to forward all incoming calls to another number when your line is busy. If you wish to divert to a new telephone number. Please also note that call forwarding does not work if the “Call waiting” function is active.Internet & Telephony Forwarding calls to a chosen number when you are not available (after 25 seconds) This enables you to forward all incoming calls to any telephone number. deactivate the old diverted number first. Deactivation Call the following service number: # 61 # Wait for the confirmation and then end the call. Activation Call the following service number: * 67 * call forwarding number Wait for the confirmation and then end the call. Permanently suppressing your number To activate this function. Suppressing your number – for individual calls You can block your telephone number on a call-by-call basis to prevent it from being displayed on the called subscriber’s phone.

Accept waiting call and place existing call on hold Press or R and wait for the dialling tone and press 2 . You now have the option of terminating the present call or placing it on hold temporarily while you accept the waiting call. While you hear the ringing tone. a call indicates that you have a pending call. Accept waiting call and end existing call Press or R and wait for the dialling tone and press 1 . Deactivation Call the following service number: # 77 # Wait for the confirmation and then end the call. You will be informed by means of an audible tone. In this case. Activation Call the following service number: * 43 # Wait for the confirmation and then end the call. a third party can still call you and let you know that they are waiting. 80 Toggling Rejecting a waiting call Press or R and wait for the dialling tone and press 0 . BACK . forwarding will not work.Internet & Telephony Rejecting calls from withheld numbers Activation Call the following service number: * 77 # Wait for the confirmation and then end the call. you can accept the pending call by lifting the receiver. You can of course ignore the waiting call if you wish. When you end one of the two connections (hang up the receiver). While you hear the ringing tone. you can answer the other connection by lifting the receiver. Please note that as long as the “Call waiting” function is active. Call waiting If your line is engaged. You can also end the current connection by hanging up. Press or R and 2 to switch between the connections / calls. a tone indicates that the other connection is still active. Deactivation Call the following service number: # 43 # Wait for the confirmation and then end the call. Please note that call forwarding does not work if the “Call waiting” function is active. Please note that some companies as well as private subscribers will not accept calls if the caller’s number identification is blocked.

First connection is put on hold. Start three-way conference (during a call) Press press or or Hold and accept a new incoming call Press or R and wait for the dialling tone. you can add another person to the conversation or exD clude them again at any time without terminating the existing call. the phone will ring to indicate that the other call remains active. The existing call is held in the exchange. 1. R again and wait for the dial tone and confirm with 3 . You can accept the call by picking up the receiver while the phone is ringing. To switch back and forth between participants: Press or R . wait for the dial tone and enter the desired number. second remains active. From the function “Hold” Press R or 3 and wait. Fax You can also connect a fax machine for data transmission to the cable modem. wait for the dial tone.Internet & Telephony Hold This enables an existing call to be placed on hold in order to query something with another subscriber on the same line or to answer a waiting call (that has already been signalled). enter 2 . Terminate call on hold Press or R and wait for the dialling tone and press The existing call remains active. BACK . Select the number 2 for questions (within 20 seconds) and wait for a connection. End – during a call Press or R . 81 Three-way conference  uring a call. The fax groups 2/3 (up to 14. R . 0. If you terminate one of the two calls by replacing the receiver. then 2 to switch between the connections / calls. Terminate current call and accept call on hold Press or R and wait for the dialling tone and press The call on hold becomes active. Replace receiver (both calls are terminated).4 kbit/s) are supported.

BACK .Internet & Telephony Abbreviated dialling numbers Number 1818 112 117 118 143 144 145 147 140 1414 1415 1600 161 162 163 164 175 187 Service name Directory enquiries Emergency services number Police Fire service Telephone counselling service Ambulance Emergency numbers for cases involving poisoning Telephone assistance for children and young people Breakdown service Rega Air-Glaciers Regio-Info Talking clock Weather forecast Inforoute SporTel Trouble-shooting service Avalanche bulletin TCS road information Sports information Emergency helicopter Regional information Offers round-the-clock medical advice in cases involving poisoning.ch/support. Of course. our technical support is also available at 0800 66 88 66. Description National and international 82 Support You can find answers to frequently asked questions and general tips online at upc-cablecom. Connects you to the nearest emergency control centre. Monday to Friday from 8 am to 10 pm and Saturday and Sunday from 10 am to 6 pm.

our technical support is also available at 0800 66 88 66.ch e-mail address. Monday to Friday from 8 am to 10 pm and Saturday and Sunday from 10 am to 6 pm. BACK . which provides your Windows computer with optimal protection against viruses. The maximum storage space per e-mail address is 500 MB.hispeed.ch/ security. Please use the Installer CD to install the Security Package or download the software from upc-cablecom.ch e-mail addresses. Installation For correct installation of your modem and the wireless router please either use the upc cablecom Installer DVD or the Quick Install Guide. which you can access from anywhere or allow your friends to access it. You will receive the password (username and password) separately by mail. you can register up to five @hispeed. Additional services At hispeed. automatically creates a wireless connection with your computer and sets up a personal @highspeed.Internet & Telephony Our additional Internet services Thank you for choosing upc cablecom as your Internet service provider. you need your @hispeed e-mail address and your personal password. Of course.ch. You will also find the Security Package on the Installer DVD. For this. Security The complete security solution offered by upc cablecom protects your computer effectively against threats from the Internet. The maximum size of an e-mail is limited to 15 MB (sending and receiving).ch/support. You also have 100 MB of “Online Storage”. The following pages contain everything you need to know about the various options provided by the tried-and-test Internet service from upc cablecom. You can login to Webmail at www. spyware protection and also a firewall and parental control. such as setting up your own homepage (“My Homepage”) or sending a free SMS (between 40 and 60 SMS). We hope you have a lot of fun! 83 Webmail Depending on the type of subscription. you have you have access to other services. The Internet Security Package includes anti-virus protection. The DVD provides animated instructions on how to connect the devices correctly. Support You can find answers to frequently asked questions and general tips online at upc-cablecom.ch.

4GHz > Radio. This screen shows the SSID and the channel in use. BACK .192.168. Follow these steps to access the Web Admin interface of the Horizon router: 1.Appendices Accessing the Web interface of your Horizon ROUTER The integrated WLAN router in the Horizon box operates independently and can be accessed from a computer. Enter “admin” as both the username and password The Horizon Web Admin interface is loaded into your web browser. Connect your computer to the rear of the Horizon box using an Ethernet cable 2. The most important settings can also be accessed via the Horizon menu (SETTINGS/HOME NETWORK SETTINGS).1 3. 84 Checking WLAN settings To check the basic settings of the WLAN network select Wireless > 2. Open a web browser and type in the following address: http://192.

If an error message appears on the screen during either the installation process or normal use. BACK .4GHz > Security. contact upc cablecom customer care (0800 66 88 66). Make sure to note the password you enter as this will be required when connecting other devices to the WLAN network of your Horizon box. 85 TROUBLESHOOTING Horizon box failure icons If any of the following icons appear on the Horizon box display during normal operation and the problem persists. TELEPHONE  Failure. Error messages This screen shows the used authentication and encryption protocols and gives you access to the connection password. please call upc cablecom customer care (0800 66 88 66). WLAN CONNECTIVITY  Horizon box WLAN connectivity failed.Appendices Changing the WLAN security settings To change the WLAN security mode. The default password can be found on the underside of your Horizon box. no dial tone but your telephone No dial tone subscription is active. follow the instructions on the screen and write down the ERROR CODE. If the problem persists.  HORIZON OFFLINE BOX  There is no connection to CONNECTIVITY upc cablecom services. encryption or password select WIRELESS > 2. This can be changed in the “Passphrase” field.

Otherwise the sound volume can only be adjusted using the TV remote control. The power on the Horizon box does not go on –– Check if the power supply cable is correctly plugged into the Horizon box and wall electrical socket. 86 The volume controls on the Horizon remote control does not work. please call customer care on 0800 66 88 66. always connect them externally – the Horizon box must be directly connected to the wall socket. This function is available at TOOLBOX – SETTINGS . Picture loss (black screen) or displaying of the wrong colours Change the TV colour output to “RGB”. 7) or those in line with the C12 standards. If the picture remains pixelated after the cables have been checked. this cable corresponds to the special requirements for damping and radiation. If you have your own distributors or amplifiers. C12 stands for Coax12. check their cables also.AUDIO & VIDEO – VIDEO SETTINGS – TV COLOUR OUTPUT – RGB BACK . –– Check the cable connection between the Horizon box and cable wall socket. Refer to PAIRING THE HORIZON REMOTE CONTROL WITH YOUR TV. the remote control must first be set up for use with your television. please call customer care on 0800 66 88 66. the Horizon box doesn’t react to its commands If the remote control no longer functions correctly. it is probably time to replace the batteries. –– Verify that the volume level is not set to zero. If you are interested. If other audio devices are connected. you must use the cables supplied (see p. I can’t change the volume for any programmes To increase or decrease the volume for digital television programmes.Appendices Problems and solutions There is no picture on the TV –– Check the HDMI or SCART cable connections of the Horizon box and TV. In order to ensure the quality of the digital signal. The Horizon remote control no longer works. Check the coax cable between the wall socket and the Horizon box. Some channels require an additional subscription. The television picture is pixelated (“blocky” effect) The signal received by the Horizon box is too weak. There is no audio sound on the TV –– Check the HDMI or SCART cable connection between the Horizon box and TV. If the remote control still doesn’t work after having replaced the batteries please call upc cablecom customer care (0800 66 88 66) to have your remote control replaced. I want to watch a channel but the message “You are not subscribe­d to this channel” appears The number of available channels depends on your subscription. –– Check that the ON/OFF switch on the rear of the Horizon box is not set to the OFF position.

distributors or amplifiers between the wall socket and Horizon box. There are. What do I have to watch out for when connecting the Horizon box? It is important that the Horizon box is connected directly to the wall socket. If the PIN has been changed and you have forgotten or lost the new code. can I still connec­ t the Horizon Box? Yes. many of the programmes in question have only been produced in Standard Definition (SD). Do HD channels always broadcast their programmes in HD quality? HD stations always transmit their programmes in High Definition (HD) quality. For best picture quality. There should not be any other devices. If this is the case. 87 Can I connect the Horizon Box to the television via both HDMI (for HD) and SCART (for standard definition) at the same time? This is not generally possible. Upscaled graphical material does not match the quality of material produced in HD. some televisions that allow this. it is recommended that you decide on one or the other. however. please call customer care on 0800 66 88 66 to reset the PIN code. Make sure you also leave sufficient space around the Horizon box to ensure good ventilation. However. The HDMI connector will usually be the best choice. Generally.Appendices I have forgotten or lost my PIN code The preset PIN code is 0000. it is possible to manually switch between SCART and HDMI transmission. I do not have an HDMI connector on my television. BACK . These are then upscaled by the broadcaster to match HD resolution. by connecting a SCART cable (not delivered with the device) to the SCART connector on your television set. you should always use the HDMI cable where possible.

88 TV CODES FOR THE HORIZON REMOTE CONTROL PAIRING A A. Systems Accent Acer Acme Acoustic Solutions Action Acura ADA ADC Addison Admiral Adyson AEG Aftron Agashi Agazi AGB Aiko Aim Aiwa Akai Akashi Akiba Akira Akito Akura Alaron Alba Alcyon Alkos Allorgan Allstar Amoi Amplivision Amstrad 0012 0019 0028 3521 0032 0033 0036 0038 0040 0043 0046 0058 0059 3470 0063 3522 0064 0069 0070 0072 0074 0075 0078 0079 0082 0083 0085 0086 0093 3523 0105 0108 0132 0138 0140 Anam Anam National Anasonic Andersson Anglo Anitech Ansonic AOC Apex Digital Apollo Arc En Ciel Arcam Arcam Delta Ardem Arena Aristona ART Arthur Martin ASA Asberg Astra Asuka ATD Atlantic Atori Auchan Audiosonic Audioton Audioworld Ausind Autovox Aventura Awa Axxon Ayomi 0146 0147 4602 0148 0151 0154 0156 0165 0170 0171 0178 0179 3524 0184 3375 0192 0199 0200 0202 0205 0221 0227 0229 0233 0237 0240 0264 0266 0269 0276 0280 0287 0296 0303 3525 B Baird Bang & Olufsen Barco BARON Basic Line Bastide Baur Baysonic Bazin Beaumark Beijing Beko Belson Belstar BenQ Beon Berthen Best Bestar Bestar-Daewoo Binatone Black Diamond Black Star Blacktron Blackway Blaupunkt Blue Sky Blue Star Boca Bondstec Boots Bork BPL Brandt Brillian 0311 0314 0319 3959 0325 0327 0331 0333 0335 0340 0345 0346 0355 0357 0359 0361 0363 0364 0368 0369 0378 0384 0386 3526 0388 0390 0395 0396 0399 0403 0405 3615 0413 0416 0422 Brinkmann Brionvega Britannia Broksonic Bruns BskyB BSR BTC Bush C Caihong Caishi Cameron Camper Capsonic Carad Carena Carrefour Cascade Casio Catha Cathay CCE Celebrity Celestial Centrex Centrum Centurion Century CGE Changcheng Changfei Changfeng Changhai Changhong Chimei 0423 0424 0425 0432 0435 0436 0437 0439 0445 0462 0465 4032 3911 0486 0488 0489 0492 0496 0499 4094 0501 0504 0509 0511 0516 0519 0520 0521 0523 0526 0527 0528 0529 0530 3563 Chuangjia Chun Yun Chunfeng Chung Hsin Chunsun Cimline Cinex City Clarivox Clatronic Clayton CMS CMS Hightec Coby Commercial Solutions Concorde Condor Conia Conrowa Contec Continental Edison Cosmel Crosley Crown CS Electronics CTC C-Tech CTX Curtis Curtis Mathes Cybertron D Daewoo Dainichi 4096 0545 0546 0547 0549 0552 0563 0569 0576 0581 0582 0590 0591 0597 0615 0626 0627 0628 0634 0635 0637 0647 0655 0658 0663 0664 0449 0665 0666 0667 0675 0692 0694 Dansai Dantax Datron Datsura Dawa Daytron De Graaf DEC Decca Deitron Denver Desmet Diamant Diamond Dick Smith Electronics Digatron Digihome Digiline DigiMax Digital Life Digitex Digitor Dixi DL Domeos Dongda Donghai Drean DSE DTS Dual Dual-Tec Dumont Duongjie Durabrand 0699 0702 4201 0703 0707 0710 0716 0717 0718 0722 0733 0738 0746 0747 0750 0751 0758 0759 3808 0772 0780 0781 0807 0810 0817 0820 0821 0832 0833 0837 0838 3528 0840 4101 0842 Dux D-Vision DVX DX Antenna Dynatron Dynex E Easy Living Ecco ECE Elbe Elbe-Sharp Elcit Electa ELECTRO TECH Electroband Electrograph Electrohome Elektra Element Elfunk ELG Elin Elite Elman Elta Emerson Emperor Envision Enzer Epson Erres ESA ESC Etron Eurofeel 0843 0684 0847 0849 0855 3476 0860 0864 0865 0880 3529 0883 3530 3531 0888 0889 0890 0896 3477 0899 0900 0902 0903 0907 0910 0917 0921 0933 0934 0937 0942 0943 0945 0949 0954 EuroLine Euroman Europa Europhon Evesham Evolution Excello Expert Exquisit F Fagor Life Feilang Feilu Feiyue Fenmenti Fenner Ferguson Fidelity Filsai Finlandia Finlux Firstline Fisher Flint FNR Formenti Formenti-Phoenix Fortress Fraba Friac Frontech Fujitsu Fujitsu General Fujitsu Siemens Funai Furichi 0955 0956 0957 0959 0972 0973 0975 0976 0978 4102 0990 0991 0993 4103 0994 0996 0998 1000 1003 1004 1008 1009 1014 1016 1023 1024 1027 1030 1040 1042 1052 1053 1054 1056 1058 BACK .R.

89 Futronic G Gaba Galaxi Galaxis Gateway GBC GE Geant Casino GEC Geloso General Technic Genesis Genexxa GFM G-Hanz Giant Goldfunk GoldHand Goldline GoldStar Goodmans Gorenje GP GPM Gradiente Graetz Granada Grandin Great Wall Gronic Grundig Grunkel GVA H Haaz Haier 1061 4059 1068 1069 1076 1078 1081 1082 1083 1087 1095 1096 1097 3820 3397 1113 1135 1136 1138 1140 1142 1144 1147 1149 1151 1152 1154 1156 4105 1160 1162 1164 3510 1172 1175 Haihong Halifax Hallmark Hampton Hankook Hanseatic Hantarex Hantor Harwa Harwood Hauppauge HCM Hema Hemmermann Hewlett Packard Hifivox Higashi Highline Hikona HiLine Hinari Hisawa Hisense Hitachi Hitachi Fujian Hitec Hitsu Hoeher Hongmei Hornyphon Hoshai HP Huafa Huanghaimei Huanghe Huanglong Huangshan 1176 1179 1180 1183 1188 1190 1192 1193 1203 1204 1206 1210 1222 1223 1229 1233 1234 1236 1237 3533 1243 1247 1249 1251 1252 1253 1257 1262 1272 1277 1278 1283 1287 1288 1289 1290 1291 Huanyu Huari Huijiaban Humax Hygashi Hyper Hypson Hyundai I Iberia ICE ICeS iDEAL Imperial Indesit Indiana Ingelen Ingersol Inno Hit Innova Innovation Inotech Insignia Inspira Interactive Interbuy Interfunk Internal International Intervision IR Irradio IRT Isukai ITC ITS ITT 1292 1294 4108 1298 1308 1309 1312 1315 1320 1324 1325 3641 1346 1349 1350 1354 1355 1358 1359 1360 1364 1368 4296 3534 1376 1377 1379 1380 1386 4110 1396 1397 1402 1404 1405 1406 ITT Nokia ITV J JCB Jean JEC Jiahua Jinfeng Jinhai Jinxing JMB JNC Jocel JTV Jubilee JVC K Kaisui Kamosonic Kamp Kangchong Kanghua Kangwei Kapsch Karcher Kathrein Kawa Kawasho Ken Brown Kendo Kennedy Kennex Kenstar Kenwood Khind KIC Kingsley 1407 1408 1421 1424 1426 1435 1438 1439 1442 1445 1446 1448 3645 1460 1464 1471 3535 1475 1476 1477 4115 1483 1484 1486 1487 1489 1499 1500 1504 1505 3756 1507 1511 1512 1520 Kiota Kioto Kiton KLL Kneissel Kolin Kolster Konig Konka Korpel Korting Kosmos Koyoda KTV Kunlun Kuro Kyoshu Kyoto L L&S Electronic LaSAT Lavis Layco Lecson Lenco Lenoir Lesa Lexsor Leyco LG LG/Goldstar Liesenk Liesenk & Tter Liesenkotter Life Lifetec Lloyd›s 1522 1523 1525 1531 1535 1541 1543 1547 1548 1552 1554 1557 1561 1572 1578 1579 1583 1585 1588 1597 1602 4117 1606 1615 1617 1622 1626 1627 1628 3536 3537 1630 1631 3538 1633 1648 Local India TV Local Malaysia TV Lodos Loewe Loewe Opta Logik Logix Luma Lumatron Lux May Luxor LXI M M Electronic Madison Magnadyne Magnafon Magnavox Magnum Mandor Manesth Manhattan Marantz Marelli Mark Mascom Mastro Masuda Matsui Matsushita Maxdorf Maxent Maxim McMichael Meck Mediator Medion 1653 1656 1659 1660 3540 1661 1663 1674 1676 1680 1683 1686 1688 1698 1702 1703 1706 1709 1717 1718 1719 1724 1729 1731 1738 1743 1744 1750 1751 1756 1757 1759 1768 1775 1784 1787 Medison Megatron MEI Melectronic Melvox Memorex Memphis Mercury Mermaid Metronic Metz MGA Micromaxx Microstar MicroTEK Mikomi Minato Minerva Ministry Of Sound Minoka Mitsai Mitsubishi Mivar Moree Morgans Morgan›s Motion MTC MTEC MTlogic Mudan Multistandard Multisystem Multitec Multitech Murphy Musikland 1788 1795 1796 3654 1799 1800 1802 1804 1806 1809 1810 1811 1822 1827 1829 1833 1835 1838 4247 1840 3851 1855 1857 4565 3970 1875 1877 1889 1890 1892 1896 1904 4121 1906 1907 1911 1915 Myryad N NAD Naiko Nakimura Naonis NAT National NEC Neckermann NEI Nesco Netsat NetTV Network Neufunk New Tech New World Newave Nicamagic Nikai Nikkai Nikkei Nikko Nimbro Nintaus Noblex Nobliko Nogamatic Nokia Norcent Nordic Nordmende Nordvision Normerel Nortek Novatronic 1922 1926 1930 1933 1936 1941 1942 1950 1951 1952 1960 1966 1967 1968 1970 1979 1980 1981 1994 4566 1998 1999 2000 4065 2006 2013 2014 2016 2017 2020 2021 2022 3543 2024 3862 2035 BACK .

K.90 Novex Nu-Tec O O.Line Oceanic Okana Okano Olevia Omni ONCEAS Onei Onida Onimax Onn Onwa Opera Optimus Orbit Orion Orline Ormond Orsowe Osaki Osio Oso Osume Otto Versand Oulin P Pacific Packard Bell Pael Palladium Palsonic Panama Panasonic Panavision 4567 2048 4301 2061 4122 2065 2067 2074 3544 4302 2081 2082 3663 2087 2090 2095 2103 2111 2113 2114 2116 2118 2121 2122 2123 2126 4123 2135 2138 2140 2145 2147 2149 2153 2154 Panda PARK Pathe Cinema Pathe Marconi Pausa Peng Sheng Penney Pensonic Perdio Perfekt Petters Philco Philharmonic Philips Phocus Phoenix Phonola Phonotrend Pilot Pioneer Pionier Plantron Playsonic Polaroid Polyvision Poppy Portland Powerpoint Prandoni Prince Precision Premier President Prima Princess Prinston Prinz Profekt 2155 3951 2168 2169 2171 2181 2182 3778 2185 2186 2189 2192 2194 2195 2198 2199 2201 2202 2207 2212 2213 2219 2224 2230 4304 2236 2238 2241 4125 2244 2248 2250 2253 3514 2259 2260 4126 Profex Profilo Profitronic Proline Promax Proscan Prosco Prosonic Protech Proton Protron ProVision Pye Pymi Q Qingdao Quadro Quandra Vision Quasar Quelle Questa R Radialva Radio Radiola Radiomarelli Radionette RadioShack Radiotone Rank Rank Arena RBM RCA Realistic Recco Recor Rectiligne 2269 2272 2273 2274 2275 2279 2280 2282 2284 2288 2289 2291 2302 2304 2308 4071 3546 2320 2322 2324 2329 4128 2330 2331 2332 2333 2334 2345 2346 2350 2351 2354 2358 2359 2362 Rediffusion Redstar Reflex Relisys Remotec Reoc Revox Rex RFT Rhapsody Rinex R-Line Roadstar Robotron Rolson Rowa Royal Lux RTF S Saba Sagem Saisho Saivod Salora Sambers Sampo Samsung Sandra Sansui Sanyo Sanyuan SBR Sceptre Schaub Lorenz Schneider Scotch Scott 2364 2366 2368 2374 2377 2379 2383 2385 2386 2387 2392 2327 2398 2401 2410 2416 2420 3548 2429 2434 2437 2439 2443 2445 2446 2448 2454 2458 2462 2464 2492 2498 2500 2501 2506 2508 Sears Seaway Seelver SEG SEI Sei-Sinudyne Seleco Semivox Semp Sencora Sentra Serie Dorada Serino Shanghai Shanshui Shaofeng Sharp Shencai ShengCai Shenyang Shinelco Shintoshi Shivaki Shorai Siam Siarem Siemens Siera Siesta Silva Silva Schneider Silver SilverCrest Singer Sinotec Sinudyne Skantic 2514 2515 2520 2522 2524 2525 2528 2529 2530 2531 2534 2538 2539 2547 4133 2549 2550 2553 4217 2555 4074 2564 2567 2569 2572 2573 2574 2576 2577 2591 2592 2594 2595 2599 2600 2601 2605 SKY Skysonic Skyworth SLX Sogera Solavox Sonawa Songdian Soniko Sonitron Sonneclair Sonoko Sonolor Sontec Sony Sound & Vision Soundesign Soundwave Sova Sowa Soyea Squareview Srypton Standard Starlite Stenway Stern Strato Strong Stylandia Sunkai Sunny Sunstar Sunwood Superla Superscan Supersonic 2610 2627 2631 2638 2649 2654 2663 4136 2669 2671 2673 2675 2676 2677 2679 2680 2684 2689 2690 2691 2692 2703 4138 2713 2728 2739 2741 2745 2748 2752 2762 2764 2768 2772 2782 2786 2787 SuperTech Supervision Supra Supreme Susumu Sutron Svasa Swisstec Sydney Sylvania Symphonic Synco Sysline Sytong T Tacico Tactus Taishan Talent Tandberg Tandy Tashiko Tatung TCL TCM Teac Teachimagen Tec Tech Line Techica Technema Technica Technics Technika TechniSat Technisson Technosonic 2789 2791 2792 2795 2797 2798 2801 2806 2808 2809 2810 2811 2815 2820 2823 2825 2835 2838 2842 2843 2850 2852 2856 2857 2860 4140 2861 2863 2865 2866 2868 2869 2870 2873 2874 2878 Techwood Tecnimagen Teco Tedelex Tek Teknika Teleavia Telecor Telefunken Telefusion Telegazi Telemeister Telesonic Telestar Teletech Teleton Televideon Teleview Televiso Temco Tennessee Tensai Tenson Tesla Tesmet Tevion Texet Thomson Thorn Tiankeban TMK TML Tobo Tokai Tokaido Tokyo Tomashi 2884 2885 2886 2889 2892 2895 2901 2910 2914 2915 2917 2924 2930 2931 2934 2935 2938 2939 2941 2946 2952 2954 2955 3680 3550 2962 2963 2972 2974 4142 2994 2995 2999 3001 3002 3004 3006 BACK .

91 Topline Toshiba Towada Toyoda Trakton Trans Continens TRANS-continents Transfec Transonic Transtec Triad Trident Tristar Triumph TVS TVTEXT 95 U Uher Ultravox Unic Line Union United Universal Universum Univox V Vestel Vexa Vibrant Victor Videocon Videologic Videologique Videosat VideoSystem Videotechnic 3016 3021 3028 3030 3036 3037 3039 4143 3041 3042 3049 3054 3057 3058 3081 3082 3089 3095 3100 3781 3106 3113 3115 3116 3148 3149 3154 3155 3163 3165 3166 3170 3172 3173 Videoton Vidtech Viewsonic Viore Visiola Vision Vistar Vistron Vizio Vortec Voxson VU Vue W Walker Waltham Wards Watson Watt Radio Waycon Wega Wegavox Welltech Weltblick Weltstar Westinghouse Weston Wharfedale White Westinghouse Wilson Windsor Windstar Windy Sam Wintel Wyse 3174 3179 3186 3192 3197 3198 3207 3773 3211 3217 3220 4078 3225 4311 3230 3231 3233 3234 3237 3238 3239 3244 3245 3247 3249 3251 3255 3258 3260 3265 3266 3267 3271 3288 X Xenius Xiahua Xiangyu Xingfu Xinghai Xinrisong XLogic Xoro Xrypton Xuelian Y Yamaha Yamishi Yokan Yoko Yorx Yuhang YU-MA-TU Z Zanussi Zenith ZhuHai Ziggo Zonda 3297 3299 3302 3305 3306 3308 3310 3315 3317 3320 3326 3328 3335 3336 3340 3345 3603 3349 3356 3364 4007 3369 BACK .

alcohol or detergent. smell. or smoke comes out. Do NOT OPEN. –– Risk of electric shock. 92 INSTALLATION & MAINTENANCE –– Install the product in an area with good ventilation. –– If video/sound cable generates heat after connection. and avoid installing near heating devices. –– Do not insert the power plug before connecting the power cable to the product. –– Do not cover the top of the box. pull out the power plug and contact customer service immediately. or power plug with wet hands. –– Do not connect multiple devices to a single outlet simultaneously. –– Do not install in humid or dusty areas. or remodel. –– Pull out the power plug during thunderstorms or when not used for a prolonged period of time. –– Pull out the power plug at once and contact customer service if unusual noise. –– Do not disassemble. mosquitospray. GENERAL Please keep this manual for future reference. –– Wipe the product with a soft and dry cloth when cleaning. –– Do not touch the main body. –– Do not place the product on unstable support. –– Do not put anything heavy on top of the product since it can affect the front panel functionality. BACK . repair. –– Do not spray water directly on the unit and do not use chemical solvents such as wax. –– Install the product correctly complying with the instructions in the user guide. –– Connect your TV after powering off the TV and the set-top box by pulling out the power plugs. power cable.Appendices Safety instructions POWER –– Insert the power plug firmly. –– The socket-outlet shall be installed near the equipment and shall be easily accessible.

Hampshire. Blackbushe Business Park. Saxony Way. GU46 6GG United Kingdom . Yateley.upc cablecom GmbH Industriestrasse 19-21 8112 Otelfingen Samsung Electronics (UK) Ltd. Euro QA Lab.

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