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The following document contains a brief description of some 75 cases dealing with the above-mentioned issues in a business context, divided into separate categories, which represent the main substantive area involved in the case. Several of the ca1ses involve issues which cross the boundaries of different disciplines and are listed two or2 three times. These cases can all be accessed and viewed for free (by faculty, after registration) at the CasePlace website. http://www.caseplace.org/ Many of the cases also have a teaching note, which gives helpful suggestions for preparing and teaching the case. Then if the instructor wants to use the case in class, generally the rights must be purchased from the university which developed the case, although some are free to use.
1. The IASB at a Crossroads: The Future of International Financial Reporting
Source: Harvard Business School Year: 2011 Number of pages: 33 Authors: Karthik Ramanna, ; KarolMisztal; Daniela Beyersdorfer Abstract: What are the major challenges to the continued growth of IFRS worldwide? Should countries be encouraged to pursue "full adoption" of IFRS or should each country determine its own IFRS "convergence" strategy? Given the limitations of governance and information-intermediation institutions worldwide, should IFRS limit the use of fair-value accounting? How should the IASB respond to the growing power of emerging markets such as China in international standard setting? What lessons can be learned from the growth and development of IFRS for international harmonization of corporate governance standards more broadly? This case first describes the IASB's major accomplishments over the 2001-2010 period and then outlines the major challenges to the continued growth of IFRS as it enters its second decade. Download: http://www.caseplace.org/d.asp?d=6065
2. Batson International, S.A. (A, B, C)
Source: Harvard Business School Year: 2010 Number of pages: 8, 2, 3 Author: Hawkins, David F. Abstract: Management seeking to make up a shortfall in interim period earnings is seeking an accounting solution to close the gap. Helps students gain an understanding of interim financial reporting practices under U.S. GAAP and IFRS, as well as discuss ethical issues involved in the case.
This case is available for purchase from Harvard Business Publishing Case #: 111023, 111024, 111025
3. Asis Electronics
Source: Richard Ivey School of Business Year: 2011 Number of pages: 3 Authors: Lane, Henry W.; Wesley, David T.A. Abstract: The controller for Asis Electronics, a subsidiary of a European-based corporation, became concerned that Asis may have over-invoiced the government. After he is asked to sign the annual compliance document he must decide whether or not to report the irregularities through established “protected communications channels” that ensured confidentiality. The case is used in conjunction with International Farm Equipment Co., product #9B11M056, to introduce the Foreign Corrupt Practices Act (FCPA) and discuss its impact on corporations and managers. Download: http://www.caseplace.org/d.asp?d=6259
4. The Benefits and Costs of Corporate Social Responsibility
Source: Business Horizons Year: 2010 Number of pages: 9 Authors: Maines, Laureen A.; Sprinkle, Geoffrey B. Abstract: Our goal in this article is to provide some guidance for organizations that wish to assess the benefits and costs of CSR. Knowledge of these benefits and costs can inform managers' decisions on their companies' positions on CSR and provide input on CSR endeavors. Because accounting plays a vital measurement role in organizations, we focus on the interplay between accounting and corporate social responsibility.
This item is available for purchase from Harvard Business Publishing Reference #: BH399
5. The Investment Bank Job: The U.S. Securities and Exchange Commission v. Goldman Sachs
Source: Kenan Institute for Ethics at Duke University Year: 2011 Number of pages: 18 Author: Schrieber, Andrew Abstract: On April 16, 2010, the Securities and Exchange Commission (SEC) charged Goldman Sachs and Vice President Fabrice Tourre with defrauding investment client ACA Management LLC (ACA) through the preparation and marketing of a financial product linked to subprime, or second-rate, mortgages. This financial instrument, entitled Abacus 2007-AC1 (Abacus), had been created specifically for an institutional client, John Paulson, the manager of the hedge fund Paulson & Company. When Goldman traders met with ACA they presented an array of possible mortgage investments from which ACA could select. As was made apparent in the subsequent S.E.C investigation, however, during its interactions with ACA, Goldman deliberately misled the company to believe that Paulson & Company was also investing in Abacus. In actuality, Paulson & Company was making the opposite investment wager, with the expectation that Abacus would lose money. Paulson’s firm, with Goldman’s assistance, was betting that the housing market would collapse. Coming on the heels of the financial crisis, this behavior epitomized to many the erosion of integrity within the financial industry that had occurred following the regulatory reforms in the 1980s and late 1990s. Observers point to a number of changes over those decades that contributed to a fundamental, and negative, shift in internal practices and organizational culture. These changes include a shift from the partnership model toward the publicly traded bank and a loosening of governmental regulatory reins. This case study examines the evolution of the modern financial industry and the organizational and structural shifts within Wall Street banks that led to the case against Goldman Sachs. Download: http://www.caseplace.org/d.asp?d=6126 This item is available from The Kenan Institute for Ethics. A Teaching Note is also available
6. South Side Restaurant's Low Carbon Wine List
Source: Richard Ivey School of Business Year: 2011 Number of pages: 12 Author: Valente, Michael
Abstract: The owner of South Side Restaurant, a mid-upper class restaurant located in Chicago, Illinois, must decide which of the three bottles of wine to add to the restaurant's wine list. Given the restaurant prides itself on its environmental and social positioning and that its consumers have come to expect performance in this area, the wine's carbon footprint represents an important decision criterion. South Side Restaurant is a for-profit restaurant and the owner must balance this environmental criterion with short- and long-term financial return. This case assists students in understanding the business and supply chain implications of climate change and how to incorporate climate change risk into business decisions. Students have to calculate the carbon footprint of the three bottles the owner is considering and work this in to their decision. Students will need to decide which bottle of wine to choose by considering both environmental and financial criteria and the impending effect of the former on the latter. The case is intended for an 80-minute class and is particularly relevant in a supply chain management course, and environmental accounting course or a general management course covering business decision-making. The case is also valuable for specialized courses such as business and sustainability, corporations and society, business and climate change and business ethics. Download: http://www.caseplace.org/d.asp?d=6200
1. Exit Strategy (A)
Source: Harvard Business School Year: 2011 Number of pages: 10 Authors: Rose, Clayton; Lelchuk, Justine Abstract: Jeff Brown wondered whether now was the right time to call his boss, and friend, Bernard Tubiana. Brown was a rising star at Deloitte Consulting and three weeks into an important project for Aflac. He was about to receive an offer from Aflac's major competitor, Colonial Life, to become its Chief Marketing Officer, a fact that could cause problems with his boss and jeopardize his bonus. Explores the practical and ethical issues involved in considering how best to exit a service-oriented firm when there are substantial client conflict issues. This item is available for purchase from Harvard Business Publishing Reference #: 311075
2. Ten Things You Can Do to Avoid Being the Next Enron
Source: Ethics Resource Center Year: 2009 Authors: Brown, Jerry, Dr. Stuart Gilman, Dr. Patricia Harned, Frank Navran
when ethical failure diminishes the reputation of a company and its products. global expansion has brought about greater involvement with different cultures and socioeconomic systems. the importance of building a strong ethical culture is integral to the reputation. Thus. Business Schools: A Failing Grade on Ethics Source: Business Week Year: 2009 Author: Gentile. and more importantly for our path out of this mess. This has been defined as the “hidden logic of business ethics. Interestingly. ethical considerations become more important. With this development." but also." most listeners heard his call for an "era of responsibility" loud and clear. this analysis is the blueprint for redressing what has gone wrong in business education over the past decades. Rania Ahmed Abstract: Companies are dedicated to being sustainable organizations through building long-term shareholder value while being a responsible corporate citizen. It builds a brand that attracts the best talent and creates trust among the stakeholders. In fact.businessweek. Furthermore. Business Ethics as Competitive Advantage for Companies In the Globalization Era Year: 2006 Number of pages: 8 Author: Azmi.3. Download Case Here: http://www. We will also analyze business ethics as a threat to business competitiveness. Mary C. growth and finances of any organization. the "collective failure to make hard choices" by the rest of us. Abstract: Whether you were among those who lauded the clarity of President Barack Obama's inaugural address. locally and globally. customers and employees. when he turned to the topic uppermost on our minds — the economic downturn — he plainly stated that our current woes are the result not only of "greed and irresponsibility on the part of some. to the communities in which they are located. and to society at large.htm 4. Most corporations recognize these responsibilities and make a serious effort to fulfil them while trying to utilize their business ethics as a source of competitive advantage.com/bschools/content/feb2009/bs2009025_129477. Although companies are primarily business organizations run for the benefit of shareholders. In certain markets . It is globally believed that the only way to achieve that is to incorporate economic. or those who bemoaned the lack of "quotable quotes. social and environmental codes of conduct into business strategy. they have a wide-ranging set of responsibilities to their own suppliers.” This research will explore the growing issue of business ethics particularly as a competitive advantage.
and to serve as the basis for a lecture that could inform students regarding these matters. Blowing the Whistle on Workplace Misconduct Source: Ethics Resource Center Year: 2010 Number of pages: 16 Download Case Here: Business Ethics Generally\ERC--WhistleblowerWP. These cognitive and behavioral limitations not only cause inefficient decision making. 8. Survey: CEOs See Sustainability Shifting From Discretionary Choice to Corporate Priority Source: In Good Company: Vault’s CSR Blog Year: 2010 Number of pages: 4 Abstract: (no abstract but Bixby has the article) 6. etc.pdf 5. to highlight its implications for ethical decision making. the heuristics and biases literature that springs from the work of Nobel Prize winner Daniel Kahneman and his late colleague Amos Tversky demonstrates that people make decisions that depart from the optimal model in systematic ways. and Biases Source: Journal of Business Ethics Education Year: 2004 Number of pages: 15 Author: Prentice. If business actors are on guard against errors in their own decision making processes.companies’ records of positive or negative ethical conduct determine their “licence to operate” in some markets… Download: Business Ethics as Competitive Advantage. This article seeks to introduce a selected portion of the heuristics and biases and related psychological literature. Ethics Toolkit Source: Ethics Resource Center A series of cases. Heuristics. articles. . Robert Abstract: Although economists often model decision makers as rational actors. perhaps they can avoid some of the ethical pitfalls that recently put Enron and so many other companies in the news. but also lead people to make decisions that are unethical. Teaching Ethics.pdf 7.
And yet. In the process of getting the development center up and running. set up a software development center in Kiev. Even as the picture of rampant bribery and corruption in Ukraine becomes clear. describes and examines the results of many studies concerning the relationship between a corporation’s emphasis on ethics and social responsibility and its financial success. Phil Abstract: Customer Strategy Solutions. Pavlo Zhuk. Dean. he has dreams of helping to modernize the country. Six months after the firm's CEO. Moreover. A PDF version of this document can be found on the Institute Web site at: http://www. from a respected organization composed of executives of the largest multinational corporations. he isn't sure he can keep compromising his principles for the sake of the greater good. Mylofienko had added.9.org/pdf/business_case. James Walsh Abstract This report.pdf 10. he and his colleagues have done everything by the book. local bureaucrats say the company hasn't filed all the tax schedules it should have. Building the Business Case for Ethics Source: Business Roundtable Institute for Corporate Ethics Year: 2006 Number of pages: 15 Author: Krehmeyer. Ukrainian tax officials claim that the company owes the government tax arrears. By paying his programmers more than they could make at any local company. Joshua Margolis. a state-owned telecommunications utility had made it difficult for Zhuk to get the phone lines his company needed. he hopes to raise their standard of living. Zhuk still doesn't want to pull out. Zhuk is shocked. Senior telecom manager Vasyl Feodorovych Mylofienko had told Zhuk it would take three years to install the lines in his office-but for a certain price. The Shakedown: Should Customer Strategy Solutions Pay Off the Tax Officials? Source: Harvard Business Review Year: 2005 Number of pages: 5 Author: Bodrock. a California-based developer of order fulfillment systems. and finds that a positive relationship has been found in the great majority of studies.corporate-ethics. Should Customer Strategy Solutions pay off the Ukrainian tax officials? . This isn't the first time Zhuk has encountered trouble in Ukraine. is facing a shakedown. Of Ukrainian descent. the lines could be functioning the following week.
Download: http://www. Major health issues including obesity. Boeckmann. Twitter was still not making enough money and it was time Twitter showed real return on investment.asp?d=6135 2.D. PepsiCo. Rafael Di Tella. have encouraged PepsicCo's chief executive officer (CEO) to rethink the company's strategy. Shady Abstract: It was early 2010. Michael Abstract: In early 2011. Nicole R. Haggerty. PepsiCo's Turning Point: Establishing a Role in a Sustainable Society Source: Richard Ivey School of Business Year: 2011 Number of pages: 22 Author: Valente. the Kolodny Professor of Social Responsibility and a professor of legal studies at Wharton.Commenting on this fictional case study are Alan L. were faced with a changing market situation and a pressure to make money. is undergoing immense criticism for its role in social and ecological issues associated with the food system. Fraiha. Deborah. and the Twitter Trio. and marketing. Download: http://www. Thomas W. the result of which has precipitated an onslaught of social and ecological issues seen in today's society. one of the world's largest food and beverage companies. such as obesity. Privacy Issues and Monetizing Twitter Source: Richard Ivey School of Business Year: 2011 Number of pages: 17 Authors: Compeau. Twitter was a free service that had been operating without a viable business plan since 2006. such as excessive packaging and waste.caseplace.org/d. a professor at Harvard Business School. The case chronicles the overarching incommensurability of the interests of the food and beverage industry and those of society. not to mention environmental issues.org/d. Dunfee. The trio had to . The CEO feels that PepsiCo has a "responsibility to develop solutions to key global challenges.asp?d=618 Business & Society & Stakeholders 1." Doing so would require a deep reflection of PepsiCo's positioning in the marketplace in light of the many products they provide that currently contradict this very objective. the chairman and CEO of Fluor Corp. Written for courses in business strategy. the former finance and economy minister of Serbia. the case describes the motivations of companies such as PepsiCo to overcome the underlying growth constraints of the food industry. and Bozidar Djelic. business and society.caseplace. heart disease and diabetes... the founders of Twitter. The case pushes students to flesh out strategic alternatives for PepsiCo that vary based on the degree to which finding solutions to social and ecological issues become central to their core strategy. In early 2010.
caseplace. Samarco coordinated and financed the Bento Rodrigues Popular Environmental Education program. There was a data mining project that could bring all the funds Twitter needed to stay in business. However. At the time it had 1.decide on a business model that was competitive. the founders were concerned that this project might be perceived to intrude on users' privacy. Paulo Da Rocha Ferreira. Monica.5 million tons a year. to be implemented in partnership with GAIA (Group for Interdisciplinary Application to Learning) had broad objectives: to improve the company's image. make profit and compete with others. to involve the communities in the preparation of sustainable social-environmental projects and to build a network of partners for meeting local demands and proceeding with development actions after the end of the company's involvement in the Program. Its prior experience with the Bento Rodrigues Popular Environmental Education Program caused the Environment Manager to propose a new social project concept for the company. split between its units in Germano. This program. the company had a 17% share of the global market of the product. with a maximum carrying capacity of 15. and Ponta de Ubu. even in a company that was founded on the basis of sharing information publicly. The company's mission was "to be a Brazilian supplier of high quality iron for the global steel industry. Borba. Samarco: The Role of Businesses in Empowering People Source: Social Enterprise Knowledge Network Year: 2011 Number of pages: 24 Authors: Fischer. the need to build a second ore conveyor provided Samarco with a new opportunity for interacting with the communities. by gaining the commitment of the residents for identifying community problems and seeking solutions that might increase local development. in the State of Minas Gerais. between 1997 and 2003. In line with this guideline. creating value for all its stakeholders". a decline in the participation of the community was perceived. Rosa Maria. 3. however. in the State of Esp rito Santo. Download: http://www. In spite of the reach of concrete results. along with the discontinuity of the actions begun. called the Social Responsibility Education and Communication Program . Elidia Maria Abstract: Samarco produced iron ore pellets used for making steel. The aim was to contribute to the development of the community living in the Bento Rodrigues district. simpler technical projects had achieved more satisfactory results and would be more in line with the company's business strategy. So. In 2003.asp?d=6201 . Mendonca. after the end of the direct intervention undertaken by the company. In 2003. Bose.org/d.PROECOS. Luciana Rocha de.The two units were linked by an ore conveyor 396 km long. For other managers. Novaes.286 employees. why not continue to pursue projects already tried and tested rather than betting on such extensive and complex ones? These fierce internal controversies culminated in a dilemma as to whether or not the company's way of operating socially should be changed.
challenges and trade-offs involved in the design. Suncor's chief executive officer (CEO) is growing concerned about the local government's inability to cope with unprecedented growth of oils sands development in Fort McMurray. stakeholder engagement. Suncor's Political Role in Fort McMurray Source: Richard Ivey School of Business Year: 2011 Number of pages: 12 Author: Valente. prostitution. strategic management. Despite the 2008-2009 global recession. the Group had grossed US$70. Written for courses in business and society. The CEO is concerned that inaction may hold Suncor complicit in the social and ecological issues in the region.4. The case illustrates the need for companies to take on political responsibilities. the CEO is aware of the harsh lessons learned by Shell in Nigeria in 1995. public administration. Its 96 independent companies . As part of a major oil and gas company in the region. social inequality and ecological deterioration have begun to cripple Fort McMurray and the surrounding area largely because the local government has been unable to support the massive growth with appropriate public services and environmental protection. Students engage in a role-play representing six different stakeholders. the case chronicles the motivations of companies such as Suncor to address public service gaps to avoid negative impacts on the firm. where the company's reluctance to get involved in political activities led to a massive boycott and tarnished reputation.7 per cent of the Group’s revenues were now coming from outside India. public-private partnerships. the Tata Group topped the economic value creation charts. Tata: Leadership With Trust Source: Richard Ivey School of Business Year: 2010 Number of pages: 31 Author: Branzei. drug use. the objective of which is to begin a process of engagement to collectively address the social and ecological issues plaguing the region. Corporate Social Responsibility 1. Alberta. and negotiations. 64. Crime. Oana Abstract: The case illustrates the opportunities.8 billion in revenues. the latter of which is critical to collaboratively respond to the complexity of sustainable development. Michael Abstract: In the midst of massive growth in the oil sands. in this case through the active engagement of addressing public service gaps. In 2008-2009. evolution and institutionalization of corporate social responsibility (CSR) and corporate sustainability (CS) within the Tata Group – an India-based indigenous multinational enterprise (MNE) with a unique 140-year old commitment to the community as the key stakeholder of business. The case helps students recognize the growing prevalence of private sector involvement in political affairs and the difference between stakeholder management of and stakeholder engagement with seemingly adversarial stakeholders.
org/d. and separated its mandatory and voluntary initiatives. materials. contrary to many published reports. 4. Qinghua Abstract: Chinese companies are not the standard setters when it comes to Corporate Social Responsibility. services. Accepting Responsibility Responsibly: Corporate Response in Times of Crisis Source: Ethics Resource Center Year: 2011 Number of pages: 26 3. but renewed Tata Group’s commitment: the Group had recently revised its charitable giving. Solutions Care Association: Developing an Integrated CSR Strategy Source: Richard Ivey School of Business Year: 2011 Number of pages: 19 Author: Veleva. Despite its numerous achievements and awards. But. Zhu. the company had a strong mission and socially responsible culture. Download: http://www. Nevada. some of which Western companies have been using for some time. With headquarters in Glenbrook. consumer products and chemicals. Na.a nonprofit health care organization established in 2000.spanned seven sectors: information systems and communications. Joseph. The case deals with the intricate connections between the Group’s profitability and competitiveness on the one hand and its long-standing tradition of social responsibility on the other. Economic turbulence had put a break on social and environmental investing for many other companies. Winds of Change: Corporate Social Responsibility in China Source: Ivey Business Journal Year: 2011 Number of pages: 4 Authors: Sarkis. which helped attract talent and launch social and environmental initiatives. adopted a group-wide climate change policy.caseplace. leadership. It explores value-creation. however. which quickly became a leader in environmental stewardship and social responsibility. These authors offer an up-to-date assessment of the successes – and frustrations – of CSR in China. there was limited awareness internally and externally about these initiatives and their impact on business . engineering. ethics and sustainable development on the backdrop of rapid internationalizations and shifting stakeholders' expectations for corporate social responsibility. Ni.asp?d=5014 2. energy. they are implementing and following best practices. Vesela Abstract: This case focuses on Solutions Care Association (SCA) .
. leading manufacturer of quality shirts. 6. phasing out toxic chemicals and creating a safe. Esquel undertook a major 2002 initiative to negotiate value-creating contracts among itself. the company did not have a comprehensive way to track and report these achievements. such as providing affordable health care. It showed the public commitment of major financial institutions to help mitigate global warming. considering its culture. James K. Raabe. structure and present level of corporate citizenship management. Esquel Group: Building a Sustainable Partnership with Cotton Farmers in Xinjiang (A. local Xinjiang municipal governments. carefully studied the chart on his desk. Evidently. oftensuspicious farmers attractive advanced financing. Reinhardt. sought to negotiate long-term partnerships with often-exploited farmers in Xinjiang (western China) to procure a superior cotton variety. In addition. UBS and Climate Change: Warming Up to Global Action? Source: Harvard Business School Publishing Year: 2007 Number of pages: 18 Authors: Oberholzer-Gee. reducing climate change impacts. Esquel offered the region's poor. The overall goal of the case is to use the provided information from a comprehensive company assessment to identify a few key areas where Solutions Care Association can focus and demonstrate industry leadership while also supporting the bottom line. Seeking to secure a large supply of specialty cotton in an ethical and socially responsible fashion. B) Source: Harvard Business School Year: 2010 Number of pages: 9. As an emerging leader of the integrated health care plan in the United States. E Abstract: Marco Suter. UBS lagged behind its competitors. and cotton farmers. F. and other generous terms in return for an agreement to sell their crop exclusively to Esquel. The case concludes with the specialty cotton harvest shaping up as very good while demand for the premium cotton fiber appears to be stronger than ever. UBS Board of Directors. there was no better time for Solutions Care Association to continue to strengthen its leadership position in addressing key social and environmental problems. Cheng Abstract: Esquel Group. Aware that contract enforcement in China can be challenging. With growing concerns and scrutiny of the health care industry. culturally sensitive and supportive environment for employees. 7 Authors: Sebenius. Solutions Care Association had both the responsibility and the opportunity to be a model of what American health care should look like. guaranteed minimum pricing. patients and suppliers. A set of key questions is included to guide students' discussion around critical issues for building an integrated CSR strategy for Solutions Care Association. Executive Vice-chairman. Qian. 5. Forest. The graph was part of a .and society.
ALERT: Also relevant to CSR issues are the previously listed cases: Samarco. government and society and implications of public perception. Schuler. The teaching purpose is to decide whether UBS should go beyond its legal obligations to help mitigate climate change. Mark Julien. and the desirability of committing a company to standards that are more stringent than what is required by law. Gerry. CEOs See Sustainability as a Priority. Kathie Koo. Denmark: Globalization and the Welfare State . Many environmentalists would like companies to reduce their energy consumption. There is a potential threat to the rent-to-own industry as a result of an article in a national newspaper that accused the industry of taking advantage of poor consumers. Suter wondered which option he should support. it would be more cost-effective to purchase carbon certificates that are traded in over-the-counter markets. Joshua. but for UBS. Suter thought about the options that the working group had generated. Walter Czarnecki. Doug Abstract: The rent-to-own industry is a four billion-dollar industry that rents appliances. The UBS Corporate Responsibility Committee would meet early next week. Not an Alternative Source: Knowledge at Wharton Year: 2009 Number of pages: 4 Author: Chen. 3. and The Business Case for ethics Economics 1. and Denis Zaviyalov 2. furniture and electronic goods to customers. The Rent-to-Own Industry Source: Richard Ivey School of Business Year: 2004 Authors: Keim. if any.report that environmental specialists and senior executives at UBS had compiled. Emily Di Capua. Allows discussion of the likely strategic effects. Renewable Energy in China: A Necessity. These ranged from stabilizing the company's current carbon emissions to complete carbon neutrality. It suggested the company adopt a more progressive policy on climate change. Would the public really care enough about the rent-to-own industry for new laws to be passed that would change their operations? This case deals with the relationship between business. There is also an interesting question as to how UBS should reduce carbon emissions if it chooses to do so. Law makers and politicians were becoming active on the issue and the industry must formulate a response.
industry groups. Francis Abstract: Monsanto.. Matthew Abstract: .A. 7 Authors: Wesley.Source: Harvard Business School Year: 2010 Number of pages: 24 Authors: Daemmrich. including outsourcing and movement of labor with its social welfare offerings. services. The (A) case provides background on Monsanto. B) Source: Richard Ivey School of Business Year: 2009 Number of pages: 15. Spital.. promoted new company formation. Reforms implemented during the past two decades drove down unemployment. Therefore. Can Denmark keep its borders open to the free movement of goods. had decided to focus its operations on the biotechnology and pharmaceutical industries. Arthur A. Lane. one of the world's largest producers of commodity chemicals. their corporate strategies and the climate in which they introduced genetically modified products in the United States and Europe. Genetic engineering promised to reduce the use of pesticides and curtail world hunger. grocers and consumers). The first shipment of genetically modified soybeans arrived in Europe in November of 1996. The supplement Monsanto (B). Sandra J. Preble. and put the country at or near the top of international polls on the ease of doing business.. product 9B02A008. is balancing short-term responses to a global recession against longerterm planning for the Danish labor market and macroeconomy. the foremost being mad cow disease. Monsanto was dismayed at the powerful opposition that developed over the next few years.. environmentalists. focuses on the roles of government and other regulatory bodies in the acceptance of genetically modified products. Lars L kke Rasmussen. Benjamin Abstract: This case describes how Denmark has balanced the impacts of globalization. A series of food safety concerns. and labor while also sustaining the breadth of its welfare offerings? 4. The company must examine its strategy and the relationships with key stakeholders (including governments. farmers. David T. In April 2009. Monsanto Europe (A. The case describes how Danes forged a consensus that embraced international trade and outsourcing while supporting continuous upgrading of workplace skills. Henry W. An Intern's Dilemma Source: Harvard Business School Year: 2011 Number of pages: 3 Authors: Sucher. Employment 1. Kramarz. only added to consumer skepticism. the new Prime Minister.
Shantz. 3. in order to deduct money from the English teachers' pay. however. and he had suspicions that his boss was making up the city tax. Since Bert's visa to stay in the country was tied to his employer. because foreign teachers had few rights in South Korea.. When Managers Pressure Employees to Behave Badly: Toward a Comprehensive Response . This case was designed to be used in an undergraduate organizational behaviour. Employee misconduct and poor performance can lead to productivity issues. 4. and inferior quality products. Demonstrates an ethical dilemma faced during summer employment and how it was resolved. avoiding common mistakes in applying these laws. he realized that a city tax was being deducted from his pay. Stacey R. Paul Abstract: Bert took a position to teach English in South Korea after graduating with his business degree from a Canadian University. It was his second time teaching English in South Korea. Abstract: One of the more difficult responsibilities of employers is dealing with problem employees. and implementing key policies.An HBS student is asked to misrepresent himself during the course of his summer internship by his employer in order to obtain data from industry competitors. and since he had a fantastic experience the first time. An English Teacher in South Korea Source: Richard Ivey School of Business Year: 2011 Number of pages: 5 Authors: Fitzsimmons. This item is available for purchase from Harvard Business Publishing Reference #: 611041 2. Carolyn M. Soon. he took a second position without doing a lot of due diligence before arrival. By understanding which federal employment laws can be triggered when making employment decisions. business ethics or international management course. employers can provide structures in the workplace that allow them to address problems effectively and minimize their legal exposure. It was written using casual language and a firstperson perspective because the main character is only a few years older than the students in a typical undergraduate classroom. nor could he effectively find legal recourse against his employer. he could not look for a new employer. so many of them will relate to the main character and his experiences in this situation. it behooves employers to address performance issues rather than allow them to fester. morale problems. For these reasons. Dealing with Problem Employees: A Legal Guide for Employers Source: Business Horizons article Year: 2011 Number of pages: 12 Author: Plump.
and ability to achieve personal and organizational goals without resorting to PBU. and offered to continue to work on Royal Rentals in a limited role as a parttime consultant. and appropriate equity /cash compensation.g. Consequently. Pundits have offered simple explanations for these events (e. .. These events have been associated with tragic consequences: countless people have lost their jobs and the associated health insurance and retirement benefits on which they depended. Abstract: Over the last 10 to 15 years. Many instances in which employees violate ethical standards reflect acquiescence to managerial pressure. decided to stop working full time. Moses.. Michael was torn between his loyalty to Jerry and the good of his company. greed) and equally simple solutions (e. founder and early employee relationships. However. he took a full time job with a different company. Jerry needed cash compensation because he had a family to support and two children in college. investors have lost their nest eggs. and the trust in the corporate world that is so critical to a thriving economy has been sullied. Most early stage companies do not have significant cash flow. cannot compensate early employees with a traditional salary or benefits. faced when his first hire. This case study focuses on the challenges that Michael Rose. This news was startling and discouraging for Michael. I introduce a comprehensive approach to reduce the frequency with which managers execute acts of PBU. punish the wrong-doers). Amy Abstract: This case analyzes several issues faced by a typical startup: fundraising. I draw attention to a trigger of unethical work behavior that has received less attention than is warranted: pressure to behave unethically (PBU) perpetrated by organizational authorities. Goldstein.Source: Business Horizons article Year: 2011 Number of pages: 8 Author: Tepper. founder of Royal Rentals. In this article. This can be particularly challenging for those with significant financial and family obligations. Just as Jerry was torn between his commitment to the company and the welfare of his family. a disturbing number of well-publicized cases of unethical worker behavior have made national headlines. Bennett J. Michael and Jerry had been working hard to develop the business concept of Royal Rentals and were beginning the process of raising funds to start the company. Royal Rentals: First Hires and Fundraising Source: Center for Entrepreneurship at the University of Michigan Year: 2011 Number of pages: 11 Authors: Lee. My approach draws on a recent influence framework to target managers' motivation to perform PBU. ALERT: Also relevant to employment issues is “Exit Strategy” Entrepreneurship 1.g. Herein. Jerry Andrews. and as a result.
Chad M. • Consider how personnel and business challenges affect your ability to raise funds. They repurchase the old guest house with the intention to redevelop. if any. this case is very relevant and provides a real world opportunity for students to exercise their research. John D. have returned to Nanjing to find their family's old guest house has been allowed to run down and deteriorate as a Chinese state-owned enterprise (SoE). Privatization of the Tiger Leaping House in Nanjing. had to leave the mainland under the pressure of the forces of Chairman Mao and the CCP in 1949. Fan Abstract: A private sector entrepreneur in China with advanced solid waste management capability competes with state owned enterprises and also government policies supporting a rival technology. and roles/responsibilities between founders and early employees. two generations later. and from whom? The teaching points of this case are the following: • Understand how personal circumstances. 2. They resettled in Taiwan. experienced family hoteliers in China. Zhao. culture and international management have been covered. entrepreneurial and cross-cultural management skills. Sound Group China: Urban Waste Entrepreneurs Source: Harvard Business School Year: 2011 Number of pages: 20 Authors: Macomber. Such positions may include 1) as a closing case in an international management unit of study 2) as a human resource management case in an international human resource management or international management unit of study 3) as a challenge in an entrepreneurial unit of study or 4) as a mid-unit or closing case in a strategic management unit of study. This case is best used in a unit after the topics of international human resource management.The issues that Michael must address are 1) How to deal with Jerry and 2) How Jerry’s decision will impact his ability to raise funds and 3) How much funding to raise. goals. 3. Stephen Abstract: The Liang family. resumed their hospitality business and now. demolition and rebuilding the old guest house? How will they convert the existing SoE human resources (trained under planned economy conditions) into dynamic employees operating in the market economy while being sensitive to the cultural characteristics and challenges of this mainland Chinese workplace? With more than 6.. international management.000 Chinese SoEs still being targeted for privatization. PRC Source: Richard Ivey School of Business Year: 2011 Number of pages: 6 Author: Grainger. Wen Yibo has used engineering expertise and political savvy to build a major . and expectations play into negotiating equity. analytical. Carr. How will they deal with this privatization and the inevitable bureaucracy of purchasing. compensation..
The case provides information on social entrepreneurship." and other forms of public-private partnership. and integrated municipal solid waste capabilities. . state owned enterprises can observe the success of private business and can enter and compete using their own skills. The company's services include engineering. and he was open to other viable options for replication and sustenance. However. The handling of municipal solid waste takes up to 50% of the annual budget of many urban areas in the developing world. • To introduce a new model such as micro-franchising through which he (the microfranchiser) would recruit a number of local farmers (micro-franchisees) and provide them with the resources to grow rice organically. and Indonesia at large. His main challenge was to replicate and sustain his organic rice farming model across Bali and eventually other parts of Indonesia. and inexpensive capital. tried to revive traditional farming techniques that were more sustainable and healthy. Carmi realized he had to come up with a strategy soon." "build operate transfer. • To expand his business as a sole proprietor. The case may be a good starting point for discussion on the impact of modernization on a traditional society and the role of business in society. a native of Israel. i. The government may also be interested in subsidizing incineration over composting as a part of "waste to energy" strategy. waste water. "engineer. Bali. Carmi. Social Entrepreneurship and Sustainable Farming in Indonesia Source: Richard Ivey School of Business Year: 2011 Number of pages: 14 Authors: Alon. Bali and eventually Indonesia. The ability to use private sector funds and expertise could be critical to urban development. His initial thoughts involved some options: • To utilize the established village system and its leadership (religious and civil) to reintroduce traditional rice farming culture in Ubud. consulting. buy more land and increase organic rice production – this was his least favorite option since it would go against his mission of involving the community. The company has to decide whether to stick to its waste management roots or expand into an opportunistic incineration technology with minimal and nominal waste-to-energy benefits. Eve Abstract: Oded Carmi was a social entrepreneur striving for a “green Bali.e.” He started Sari Organik as a model farm intended to grow organically with market demands and to benefit the local community while serving as an educational center for small scale farmers in the region. and discusses some of the challenges the entrepreneur was facing as the founder and owner of Sari Organik farm and the restaurant “Warung Bodag Maliah” (overflowing basket). Thirteen years later. 4. providing a background on Carmi. manufacturing. Ilan. Misati. the environment in Ubud. even though this is less efficient than generating electricity from a coal or gas plant. contacts. procure construct. • To go into a joint venture with the few existing organic rice farmers in the region.privately held company providing the entire supply chain of water treatment. the idea was not as well embraced as he had hoped.
To show how the local culture and institutions must be taken into account when implementing a business strategy for local economic development and social development through entrepreneurship 4. where buyers and workers are impoverished. Case #: 9B11M028. are discussed in detail. To learn about the role of business in society. B) .Learning Objectives: 1. auditors and other bodies to prevent such frauds. The case draws attention to various corporate governance and ethical issues and also provides an opportunity to discuss the measures that should be taken by regulators. Kohli. Finance 1. such as the managers. This case covers the events that led to the failure of Satyam in detail. The roles of not only the promoter but also other parties. This led to resignations by several board members and the CEO. To introduce microfranchising as a unique strategy of "franchising" in less developed markets. Nisha Abstract: An unrelated acquisition decision by Satyam Corporation created discontent among shareholders and lead to a series of investigations. The investigations revealed a fraud of about INR 50 billion. 2) Organizational culture and values: Corporate governance mechanisms. board composition and stakeholder influence. raising questions about the efficacy of well accepted governance norms. Ajai. Governance Failure at Satyam Source: Richard Ivey School of Business Year: 2011 Number of pages: 14 Authors: Gaur. board of directors. The entire episode became a mockery of corporate governance practices. Acumen Fund: Measurement in Impact Investing (A. Download Case Here: Governance Failure at Satyam (434k) This case is available for purchase from Ivey Publishing. managers and board members play a pivotal role in shaping the corporate values. To examine strategic options available to a small business in an under-developed market 3. auditors and bankers. determine the organizational culture and values. This case can be used to discuss the factors affecting development of corporate values. corporate social responsibility and sustainable farming in emerging markets 2. MBA and executive development program to highlight following issues: 1) Ethics and corporate governance: This case can be used to discuss the effectiveness of current corporate governance regulations and how can they be made more effective. This case can be used in an undergraduate. Smaller firms inherit the corporate values from their founders. In larger companies. such as ownership structure. Teaching Note #: 8B11M028 2.
political and social unrest breaks out in Kenya following a highly contested presidential election. The first provides clean and accessible shower and toilet facilities in urban areas. Financial System Security: Harshad Mehta and the Billion-Dollar Scam Source: University of Hong Kong Year: 2010 Number of pages: 12 Authors: Goyal. Acumen wants to build the field of "social investing" by creating a new asset class for investors who care about social impact. Rangan. First. serving a critical need for low-income populations . When the scam was exposed. 4. 14 Authors: Ebrahim. however. how should it track the performance of each investment when its interest is not just the bottom line. Dhamija.Source: Harvard Business School Year: 2009 Number of pages: 23. Sanjay Abstract: The case is about the banking system and the financial markets scam with Harshad Mehta as the chief architect. and to identify problems before they become too significant to fix? The second challenge involves attracting investors. a global venture philanthropy firm.its financial sustainability. V. moves forward with an investment portfolio exceeding $22 million. the capital markets crashed and thousands of investors lost their life savings. How can Acumen build industry-wide benchmarks when peer organizations are concerned about confidentiality of data? Without such comparisons. This case examines Acumen's new projects in Kenya. The organization's investment committee and its chief investment officer. The second investment is a network of successful private health clinics that primarily serve middleincome populations but which have the potential to reach low-income markets. Gone Rural . it also impacted several domestic and foreign banks operating in India. On what basis should Acumen decide whether or not to invest? What performance metrics should it use? As the investment committee nears a decision. Kasturi Abstract: Acumen Fund is a global venture capital firm with a dual purpose: it looks for a return on its investments. Preeti. is less clear. must decide whether or not to fund two for-profit ventures. how will Acumen attract investors to the field? 3. Alnoor. Doing so will require working with competitors in the field in order to establish benchmarks and standards of measurement. it runs into two critical measurement problems. Mehta was able to successfully exploit the deficiencies in the microstructure of the Indian financial system to siphon money from the banking system to the financial markets. As Acumen Fund. With this money he manipulated the Indian capital markets causing a phenomenal increase in stock prices. Acumen Fund must now also consider the political risks of investing. but also social impact? What should its performance tracking system look like to enable ease of comparison. Brian Trelstad. and it also seeks entrepreneurial solutions to global poverty.
The women are mostly grandmothers caring for children orphaned as a result of the country's high AIDS-related death rate. 6. In order to launch the fund. JRC seeks to show through the fund that smart growth and green buildings provide superior economic returns to sprawl and environmentally damaging development. Note on Islamic Finance Source: Richard Ivey School of Business Year: 2010 Number of pages: 9 Author: Sapp. Arthur I. Andre F. Rose Smart Growth Investment Fund Source: Harvard Business School Year: 2010 Number of pages: 25 Authors: Segel. Stephen Abstract: This note introduces the basic motivation behind Islamic finance and how it is implemented in practice. Justin Abstract: The Jonathan Rose Companies must decide how to design and launch an innovative new real estate fund focused on green and transit oriented properties. Abstract: Gone Rural employs 750 women in rural communities across Swaziland to produce handwoven baskets and other hand-crafted items. It has been very successful designing. JRC must decide on several important outstanding issues. The Global Sight Network Initiative . The note contains background regarding the religious principles underlying the practice of Islamic finance as well as a discussion of several products designed to be Shariah compliant and the means by which these products achieve this compliance. It now needs to raise significant external capital to build new facilities. and selling its products in the high-end global market place. This may be the first time in its 18-year history that the company brings in external profit-minded stakeholders. making. What will be the fund's investment criteria? To whom should the fund be marketed? How should the fund be structured? What should be the fund's first investment? 7. Ginsburgh. The company has a strong social mission to improve the economic situation of these women and wants to grow rapidly. 5.Source: Harvard Business School Year: 2011 Number of pages: 9 Author: Perold..
hbsp. As the global financial crisis continues to impact the poor disproportionately. George. The non-profit Seva Sight Programs is faced with the question of how to expand their blindness prevention and treatment efforts on a larger scale. Treasury of hundreds of millions of dollars in taxes. Alnoor. 8. how will Robin Hood know if it is succeeding? Download Case Here: http://cb. has developed a benefit-cost (BC) approach to analyze the performance of program grants.harvard.000 U.edu/cb/product/310031-PDF-ENG 9. Lane.Source: Harvard Business School Year: 2010 Number of pages: 7 Author: Herzlinger.S. depriving the U. Michael Weinstein. Catherine Abstract: Created by hedge fund and financial managers. The Robin Hood Foundation Source: Harvard Business School Year: 2010 Number of pages: 24 Authors: Ebrahim.S. . Case B is fairly short and describes what UBS decided to do and some of the consequences of that decision. the Foundation needs to ensure that its funds are being spent on the most effective poverty-fighting programs.S. This case explains how they did it. Ross. Their social entrepreneurship effort led Seva to take the Aravind Eye Hospital model and scaled it up to 100 hospitals globally. Department of Justice (DOJ) investigation for tax fraud that claimed that UBS had helped some 52. Wealth Management Crisis at UBS (A. Case A describes the situation facing the UBS board of directors and outlines the decisions they will need to make quickly. cataract surgery is one of the most cost-effective health interventions in developing nations. Abstract: Poverty and blindness are often linked. David Abstract: The case describes the challenges that UBS faced as a result of the U. residents hide billions of dollars in untaxed assets in secret Swiss accounts between 2000 and 2007. Serafeim. Regina E. B) Source: Harvard Business School Year: 2011 Number of pages: 16 Authors: Healy. Paul M. How effective is the method? Is funding programs with the highest BC ratios a good way to fight poverty? In three or five years' time. The organization's senior vice president. the Robin Hood Foundation fights poverty through grants to nonprofit organizations..
Too: Resources as the Main Ingredient to Workplace Bullying .ALERT: Also relevant to Finance are the cases: (1) GoldmanSachs. Corporate Social Responsibility and Employee Engagement.org/d. Bobbi.asp?d=5972 3. and inferior quality products. Jennifer Abstract: Analyzes the link between corporate social responsibility (CSR) activities and employee engagement. By understanding which federal employment laws can be triggered when making employment decisions. avoiding common mistakes in applying these laws. Course Overview Source: Harvard Business School Year: 2010 Number of pages: 10 Authors: Marquis. morale problems. Eating Their Cake and Everyone Else's Cake. For these reasons. Christopher. Tydlaska. 2. Also discusses best practices in employee engagement through CSR. Thomason. Dealing with Problem Employees: A Legal Guide for Employers Source: Business Horizons article Year: 2011 Number of pages: 12 Author: Plump. Download: http://www. Abstract: One of the more difficult responsibilities of employers is dealing with problem employees. employers can provide structures in the workplace that allow them to address problems effectively and minimize their legal exposure. it behooves employers to address performance issues rather than allow them to fester. new skills and training. Carolyn M. and motivation. Employee misconduct and poor performance can lead to productivity issues. including CSR effects on employee commitment and motivation. and implementing key policies.caseplace. The Investment Bank Job and (2) IASB at a Crossroads Human Resource Management 1.
org/d. the threat of personal resource loss triggers the low cost. Herman. high reward resource-seeking behaviors that are typically reported as indicative of bullies in the workplace bullying research.caseplace. The case considers the challenges professional service firm employees face in terms of work-life issues. In May 2009. wants to adjust the company's business. As workplace bullying emerges in unsupportive and stressful work environments. 5. 5. Sandra J. is worried as some of his best performers have recently pulled him aside to discuss the challenges they face managing the demands of their work lives with their desire for more predictable time with their families. . Kristen Abstract: This article examines workplace bullying from a personal resources perspective. C) Source: Harvard Business School Year: 2010 Number of pages: 16. George Martin at The Boston Consulting Group (A. we discuss recommendations for organizations to reduce the occurrence of workplace bullying. Leslie A.. CFO and soon-to-be CEO. Peter Voser. B. Global Diversity and Inclusion at Royal Dutch Shell (A) Source: Harvard Business School Year: 2011 Number of pages: 35 Authors: Sucher.Source: Business Horizons article Year: 2011 Number of pages: 8 Authors: Wheeler. headcount and cost levels to adapt to changing economic conditions after one of the worst economic downturns in decades. and he must decide whether to continue to promote the firm's emphasis on global diversity and inclusion while it restructures its business and reduces its managerial workforce. B. BCG had instituted multiple initiatives to help its consulting staff better achieve work-life balance. Halbesleben. Download: http://www. His allmale Executive Committee has raised eyebrows since it is a step back from that of his predecessor. Jonathon R. managing partner at The Boston Consulting Group.S. but also create reinforcing resource loss cycles for targets and bystanders of bullying. 11 Authors: Perlow. Corsi. first in the U. and then globally. As a potential remedy.. we propose that these resource-seeking bullying behaviors allow bullies to create reinforcing resource gain cycles for them. Kerry Abstract: George Martin. Elena Abstract: Royal Dutch Shell has been among the early players to implement diversity and inclusion policies in the 1990s. Shanine. Anthony R. Herein.asp?d=6096 4. yet some of Martin's top consultants still struggled...
students have an opportunity to consider how well the parties to the romance have conducted a romance in a business context and what leaders could have done to manage the situation. and a much newer division that develops biochemical solutions associated with water purification. Abstract: Social networking sites. William P. such as Facebook.: Young Division. Elizabeth Abstract: CEO Jim Billings wants to attract energetic. the solutions division -which has absorbed numerous employees who became wealthy by developing successful subsidiaries -. which is now suffering from turnover. Over the past few decades. Kidder.. Maybe Not): Employers and Facebook Source: Business Horizons Year: 2010 Number of pages: 9 Authors: Smith. Not only can firms use social networking sites to present organizational information to interested parties. Deborah L. have exploded on to the cultural and business landscape. You've Been Tagged! (Then Again. sexual mores have become more flexible. a workplace affair meant a semi-clandestine liaison between a male executive (married or unmarried) and a female secretary or low-level assistant. however.. After a few years the subsidiaries have indeed produced innovative products and driven growth. entrepreneurial talent to Stone Finch.6. Managing Romance in the Office Source: Richard Ivey School of Business Year: 2011 Number of pages: 16 Authors: Konrad.. and loss of competitive position. 7. This case provides six real-life examples of office romance. Inc. but also perhaps gather information regarding job applicants. Moreover. problems are surfacing. Richard G. loss of morale. Inc. As an . Collins. Stone Finch. Lisa Abstract: Office romance has challenged sexual mores at work. Under the prevailing norms of 40 years ago. Billings sets up subsidiaries to create cutting-edge technologies that can be brought to market by the biochemical solutions division. Much of the investment in the subsidiaries has come from the old manufacturing-based "cash cow" division. To accelerate the company's growth.is plagued by increasing polarization between the "haves" and the "have-nots. Mainiero. Alison." 8. which comprises an older division that fabricates products like piping and tanks for water and wastewater processing plants. In each case. Old Division Source: Harvard Business Publishing Brief Cases Year: 2010 Number of pages: 14 Authors: Hamermesh. and office romances are more likely to be out in the open.
an individual's right to privacy--which must be considered. This framework includes four parts: reading the opportunity structure to recognize when the time is right for an innovation. legal. and information technology to provide a toolkit for leading social innovation within organizations. We first lay out a framework for how effective social movements change organizations. Facebook's own policies suggest that an organization may face legal challenges if it considers an applicant's Facebook page as part of the selection process. if some applicants do not have Facebook pages. mapping the social terrain to locate allies and supporters. MO 637: Intrapreneurship: Leading Social Innovation in Organizations Source: University of Michigan. and framing the initiative in a way that motivates decision makers and makes the business case. mobilizing a team using available technologies.employer. and/or if legally protected demographic information ends up being part of the selection process. For instance. The course draws on the latest advances in social research. We wish to encourage organizations to develop guidelines regarding the use of social networking sites in the application process. an organization's selection process may be biased if an applicant's Facebook page contains inaccurate information. Facebook pages can provide a wealth of information beyond. and ethical issues covered in this article. Chris Abstract: Getting a major initiative to succeed in big organizations is much like leading a social movement. or even possibly contradicting. there are ethical issues--in particular. checking out an applicant's Facebook page--much like Googling a candidate's name-is very tempting. PRC Information Systems See the case: Privacy Issues And Monetizing Twitter Innovation 1. network analysis. and (2) Privatization of the Tiger Leaping House in Nanjing. It is understandable that managers would like to know as much about a candidate as possible. mobilizing . there are several reasons for caution. It takes being able to read the opportunity structure and thinking like an entrepreneur as one's career develops. ALERT: Also relevant to this topic are the previously cited cases: (1) When Managers Pressure Employees To Behave Badly. Jerry. an applicant's submitted documents. based on the practical. Just as importantly. Ross School of Business Year: 2011 Number of pages: 16 (course syllabus) Authors: Davis. While this may represent a potentially useful tool. White. mapping the social system to locate allies inside and outside the organization.
2. The sixth session lays out the rules for making the case for change to decision makers. The fifth session highlights newly available tools for mobilization that have underlain actions from whimsical "flash mobs" to political protests in the wake of contested elections. Innovations can be of several types: products (selling goods and services whose value extends beyond profit). from how to frame it to how to demonstrate its business value. drawing on the experience of a successful intrapreneur who built a major social initiative at IBM. The second session breaks down the process of recognizing opportunities. Paul W. people (making the workplace more just and rewarding). and public (building the community beyond). and. Responsible Investment in Vietnam Source: Responsible Research Year: 2011 Number of pages: 76 . we go through several cases of successful and unsuccessful social innovation in organizations. even if individually some have seen little. the implications of each profile for one's business career. Download Syllabus Here: MO 637: Intrapreneurship: Leading Social Innovation in Organizations (279k) International Business 1. what it would take for the respondent to change his/her profile. the result will inevitably be the recognition that together they have seen much. A series of worksheets require the respondents to check off the number and names of countries they have visited and the corresponding percentage of world population which each country represents. and framing the case effectively as a business proposition. We end with live practice in making a compelling and brief pitch for your innovation to a client board.allies into a team. Abstract: This team-building and familiarization activity can be used in the initial class or session of an international management program. The teaching note provides assignments and discussion questions which look at: why there is such a high variability in individual profiles. It assesses one's exposure to the rest of the world's peoples. Here we will see how to use public information to map out power structures inside and beyond the organization. By summing a classes' collective exposure to the world's people. In the second half of the course. The third and fourth sessions are training in the tools of social network analysis and their application as a way to visualize and quantify the social terrain. practices (making how we do it more sustainable). Where Have You Been: An Exercise to Assess Your Exposure to the Rest of the World's Peoples Source: Richard Ivey School of Business Year: 2011 Number of pages: 11 Author: Beamish.
private equity or venture capital investors with a responsible investment overlay will also benefit from the summary. in the past. other considerations are now presenting themselves as hurdles to further economic growth. It had a strong presence in the poverty-ridden state of Jharkhand. such as community investment. In 2005. Social and Governance) issues.Authors: Carmody. This report seeks to identify these challenges and gaps in information by providing a review of the sustainability landscape. Ltd (Pepsi) entered an . maturing capital markets.responsibleresearch. Bhullar. It also seeks to open the dialogue on ESG risks and opportunities in Vietnam and to address key concerns of institutional signatories of the UN-backed Principles of Responsible Investment. water use. Nguyen. Veronique. where marginal farmers were struggling to make ends meet. With Vietnam firmly on the map as an attractive frontier market..nam-Issues_for_Responsible_Investors.com/Respo. poor governance practices and erratic enforcement of regulations to deliver risks too great for their beneficiaries and have therefore stayed away. Download Case Here: http://www. keen to deploy funds in this promising frontier market. Many of these investors have. Brown. recent trends towards improved financial disclosure and investor relations by listed companies are providing the signal many of these asset managers and owners were looking for and inbound capital flows are increasing. PepsiCo India Holdings Pvt. as well as those of Vietnam-themed or frontier market funds. found the lack of corporate transparency. employee health and welfare and diversity and independence of boards. There is a general lack of coherent information available to investors in Vietnam on both these sustainability context issues and specific company ESG criteria. India. Pepsi-BASIX Partnership Source: Richard Ivey School of Business Year: 2011 Number of pages: 16 Authors: Bajaj. Michelle Abstract: Vietnam’s rapid economic growth. emissions.. Gita. Many of these are complex sustainability issues. environmental degradation. evolving political and regulatory frameworks and youthful demographics are understandably attracting increasing attention from global institutional investors. However. and energy and water security. climate change. Neelu Abstract: BASIX was a microfinance company with livelihood promotion as its key agenda. Others are related to how companies deal with these sustainability challenges. In doing so.called ESG (Environment. it develops a better understanding of how businesses are responding to ESG risks and their approach to corporate social responsibility (CSR). the so. Impact investors. This shortage of information continues to hold back responsible investment in the country.pdf 3. Lucy. related to demographics.
But as Singh gets ready to step down after seven years. just when it is becoming a global player? ALERT: Many other previously cited cases involve international issues. The second year results. BASIX was to provide micro-finance to the farmers and render training and consultancy for package of practices (POP). This case follows a series of radical transformations implemented by the organization's CEO. ActionAid International: Globalizing Governance. (7) Esquel Group. Pepsi was to supply seeds and get an assured supply of chip-grade quality potatoes. Rachel Abstract: As a global NGO working in 45 countries. Ramesh Singh--a power shift from its headquarters in London to an international secretariat in Johannesburg. Localizing Accountability Source: Harvard Business School Year: 2011 Number of pages: 31 Authors: Ebrahim. And (8) An English Teacher In South Korea Management .agreement with BASIX for promoting contract farming of potatoes in Jharkhand. Farmers were to get assured buyback of the produce and also an opportunity to learn modern farming practices. 4. (2) Winds of Change—CSR in China. including: (1) Denmark: Globalization and the Welfare State. however. where the project manager has to present his view on how to move ahead with the agreement. Alnoor. (3) Tata-Leadership with trust. The case is poised at this juncture. Social Entrepreneurship and Sustainable Farming in Indonesia. How will the divisions between the Northern and Southern units play out? Will they tear the organization apart. innovations in accountability and transparency to the poor communities with which it works. As per the agreement. ActionAid International aims to eradicate poverty by addressing its underlying causes such as injustice and inequality. were not as encouraging as the first year. he is confronted with challenges from newly empowered country units that he feels risk taking the organization in the wrong direction. (6) Privatization Of The Tiger Leaping House In Nanjing. a new federated governance structure that increases the influence of units in Africa and Asia. Gordon. The collaboration was successful in the first year and the project witnessed a very high growth in the second year. (4) The Shakedown: Should Customer Strategy Solutions Pay Off the Tax Officials? (5) Sound Group China: Urban Waste Entrepreneurs. and.
Charles. Bayer CropScience first learned about the incidence and prevalence of the child labour in its newly acquired Indiabased cotton seed operations a few months post acquisition. Proagro. Oana. the Bayer Group completed the acquisition of India-based Aventis CropScience. The (A) case focuses on Bayer's decision whether. Bayer CropScience in India (A. B) Source: Richard Ivey School of Business Year: 2011 Number of pages: 19. when and how to launch a self-run program that would take direct responsibility for tracking and eradicating child labour in rural India. P. information systems and reverse logistics. Download Case Here: Bayer CropScience in India (A) (449k) Bayer CropScience in India (B) (307k) This case is available for purchase from Ivey Publishing. The case also provides a rich context to learn about the interaction of SCM. not if. Monali Abstract: The case provides an opportunity for students to develop practical knowledge of the role of operations management in a product recall situation. It examines how Bayer CropScience addressed the issue of child labour in its cotton seed supply chain in rural India between 2002 and 2008. Subramanian. social intitiatives in emerging markets and the global-local tensions in corporate social responsibility. Child labour was widespread in cotton seed production . a recall will be necessary. particularly in an emerging market context. Narendar. Case #: 9B10M061. Malvankar. In December 2002. 7 Authors: Dhanaraj. 9B10M062 2. Sumukadas.a new segment of the supply chain for Bayer. Companies inevitably face a question of when. which already had operations in the cotton seed production and marketing . in April 2003. The Aventis acquisition had brought onboard a well-known Indian company. and to understand the marketing. Johnson. responsible leadership. Satyajeet Abstract: The case explores value-driven strategy formulation and implementation by bringing to the fore issues of ethics. .a traditional practice taken for granted not only by Indian farmers but also by several hundred Indian companies then accounting for approximately 90 per cent of the market share. logistics and communication challenges faced by a multinational company operating in an emerging market such as India. Bayer had been operating in India for more than a century. Product recalls are an integral part of supply chain management (SCM). Branzei. Fraser.1. These situations combine the complexity of operations with the time-urgency of a mission-critical task. Charles. Nokia India: Battery Recall Logistics Source: Richard Ivey School of Business Year: 2011 Number of pages: 13 Authors: Dhanaraj.
Abstract: Nopane is a proprietary drug that sells in much of the United States.: Young Division. R. (7) MO 637: Intrapreneurship: Leading Social Innovation in Organizations. (5) When Managers Pressure Employees to Behave Badly: Toward a Comprehensive Response. next only to China. Old Division. (4) Governance Failure at Satyam. Nokia had built a strong brand reputation over a ten-year period and was a market leader in the Indian mobile devices. Nopane Advertising Strategy Source: Harvard Business School Publishing Year: 1993 Number of pages: 4 Author: Bell. (6) South Side Restaurant's Low Carbon Wine List. 3. (2) Giving Voice to Values(both). Suddenly. The objectives of the case include 1) developing an effective product recall / reverse logistics plan that would ensure preparedness for the challenges and urgent circumstances that might surface in a recall situation. The brand manager is undertaking an experiment to determine whether ad copy . 2) understanding the key criteria for success of product recall systems and 3) understanding the interface of management action and the logistics system under a crisis situation. It faces substantial competition.The case presents the challenge faced by Nokia India in 2007. Developing Ethical Leadership Source: Business Roundtable Institute for Corporate Ethics Year: 2006 Number of pages: 17 Author: Freeman. was also Nokia’s second largest market. (3) Stone Finch. Nokia India had to recall a few million batteries and replace them with new ones. Edward. Inc. Over a three-month period. what corporate headquarters considered a routine product advisory for a defective battery. and (8) Dealing with Problem Employees: A Legal Guide for Employers Marketing 1. India. incidentally. resulted in panic in customers after the Indian media widely publicized the potential dangers that defective batteries could pose. Lisa Stewart ) ALERT: Previously cited cases also involving Management issues include: (1) Accepting Responsibility Responsibly: Corporate Response in Times of Crisis. David E.
org. he . Abstract: These six fictionalized short (one-page) scenarios of ethical dilemmas in advertising include issues of work ethics and workplace pressures to conform. Bradley is concerned about the manner in which the planners deceived the respondents. important sources refused to participate in the study.hbsp. whistle blowing and deceptive advertising For each scenario. he heard of a practice that concerned him. Then one of the planners. Rationalizations. or regression analysis. Biases. students are asked to answer these questions: What are the reasons and rationalizations that support engaging in the behavior? What biases and heuristics might be involved? What is at stake for the key parties. market research. as the newest planner.harvard. Several account planners had an assignment to do some research on the competitor firms of one of the agency’s major clients. and the agency secured the important competitive information that it needed. who had recently graduated from a local university. Useful for an introductory course on statistics.edu/cb/product/893005-PDF-ENG 2. Minette E. here is the first scenario: Scenario 1 Bradley has just graduated with an MA in Advertising at a prestigious university and has been hired as an account planner at a large advertising agency. Everyone was willing to help the “students” out. including those who disagree with you? What levers can you use to influence those who disagree with you? What is your most powerful and persuasive response to the reasons and rationalizations? To whom should the arguments be made? When and in what context? For example. suggested that they identify themselves as “university students who were doing research for a class project. code of conduct. The deadline was quickly approaching. The data and associated regression results are included.” This approach worked like a charm. and Heuristics Source: Available on CasePlace. but when they identified themselves as agency employees. University of Texas (Austin) Year: 2005 Number of pages: 5 Author: Drumwright. The research was finished on time and within the budgeted cost. and the planners desperately needed the information. but he thinks that this might just be part of doing business. Download Case Here: http://cb. Advertising Ethics Cases: Reasons. The assignment proved to be unusually tough. In addition. The account planners decided to conduct a telephone survey. The client was immensely pleased. In talking with some of his new colleagues.should be emotional-based or rational-based.
Abstract: This case is about Unilever's 'Campaign for Real Beauty' (CFRB) marketing campaign for its leading personal care brand 'Dove'. The case is meant for MBA / MS students as part of the marketing management / product management / marketing communications curriculum. and (3) understand the issues and challenges faced in the implementation of a cause-related (societal) marketing campaign. (4) case feedback. However. Minette E.. How Advertising Practitioners View Ethics Source: Journal of Advertising Year: 2004 Number of pages: 18 Author: Drumwright. process.” a distortion of moral vision that prevents moral issues from coming into focus. elite interviews with advertising practitioners at all levels in 29 agencies in eight cities. R. to whom. The case will help students to: (1) understand the factors that contributed to the success of Unilever's Campaign for Real Beauty for Dove. 4.does not want to rock the boat. D. (2) teaching objectives and methodology.” meaning that they rarely talk about ethical issues. and “moral muteness. This campaign was a huge success as it was appreciated by many consumers and resulted in increased sales of Dove products. and (5) additional readings and references. Patrick E. It also generated plenty of buzz and wide media coverage for the Dove brand. They exhibited “moral myopia. This campaign featured regular women (non-models) who were beautiful in their own way and did not fit in with the idealised images of ultra-thin models and celebrities. We find that the reasons for moral muteness and moral myopia . (2) appreciate the importance of market research and the application of consumer behaviour insights in the development of a marketing strategy. critics felt that this campaign could prove counter-productive as marketing messages in the beauty industry were largely aspirational and Dove could be perceived as a brand for fat girls. Unilever's 'Real Beauty' Campaign for Dove Source: ICMR Center for Management Research Year: 2007 Number of pages: 24 Authors: Fernando. Unilever developed the CFRB campaign based on a global study on the perceptions and attitudes of women with regard to their personal beauty and wellbeing. and he very much wants to win the respect and acceptance of his new co-workers. when. What should Bradley say. Murphy Abstract: This study examines how advertising agency personnel perceive. Some critics also felt that CFRB was contradictory in nature as it strove to sell the Dove Firming Range of products under the guise of debunking beauty stereotypes. (3) questions for discussion and analysis. Many of our informants reported few ethical concerns in their own work or in advertising in general. CFRB was a multi-faceted campaign that sought to challenge the stereotypes set by the beauty industry. The teaching note includes: (1) the abstract. We conducted in-depth. and think about ethical issues. and how? 3. Purkayastha.
Download: http://www.caseplace. Poldner. and marketing. such as excessive packaging and waste. Oana. The case chronicles the overarching incommensurability of the interests of the food and beverage industry and those of society. 5. one of the world's largest food and beverage companies. such as obesity. We discuss implications for theory. and education. business and society. Michael Abstract: In early 2011. We also find that the agency context in which advertising practitioners work is important in terms of ethical sensitivity." Doing so would require a deep reflection of PepsiCo's positioning in the marketplace in light of the many products they provide that currently contradict this very objective. practice. is undergoing immense criticism for its role in social and ecological issues associated with the food system. Veja: Sneakers With a Conscience Source: Richard Ivey School of Business Year: 2010 Number of pages: 16 Authors: Branzei. PepsiCo's Turning Point: Establishing a Role in a Sustainable Society Source: Richard Ivey School of Business Year: 2011 Number of pages: 22 Author: Valente. We compare the manner in which the ethically sensitive practitioners contemplate and respond to ethical issues with those characterized as having moral muteness and moral myopia. the result of which has precipitated an onslaught of social and ecological issues seen in today's society. have encouraged PepsicCo's chief executive officer (CEO) to rethink the company's strategy. The CEO feels that PepsiCo has a "responsibility to develop solutions to key global challenges. Kim . The case pushes students to flesh out strategic alternatives for PepsiCo that vary based on the degree to which finding solutions to social and ecological issues become central to their core strategy. heart disease and diabetes. not to mention environmental issues.org/d. There were.are categorizable. PepsiCo. research.asp?d=6135 Operations and Supply Chain Issues 1. the case describes the motivations of companies such as PepsiCo to overcome the underlying growth constraints of the food industry. “seeing/talking” advertising practitioners who demonstrated “moral imagination” when responding to ethical problems. however. Written for courses in business strategy. Major health issues including obesity.
Abstract: On August 5. which engages multiple supply chain participants (employees.A.Abstract: This case illustrates the founding and growth of Veja. the case is a story of fashioning identities by artfully bending consumers' appreciation towards the expression of unity with the earth and across cultures. Essentially. attacked the safety of Coca-Cola India's products in a press release titled "Twelve Major Drink Brands Sold in and around Delhi Contain a Deadly Cocktail of Pesticide Residues. partners. Coca Cola India Source: Arthur W Page Society Year: 2005 Number of pages: 13 Authors: Kaye. The case also deals with the issue of how ventures integrate sustainable practices into a holistic and ever improving offering. Coke India CEO Sanjiv Gupta had to decide on the most effective communication strategy to restore public trust and had to weigh a larger policy decision at the same time: Should Coke take on a leadership role and help create higher standards for food and beverage safety? 3. The case presents several solutions.and environmentallyproblematic business practices. its successes and its aspirations made it a perfect acquisition target." Though Coke was well within the Indian government's legal limits for pesticide residue in beverages. even artists) in co-devising a value proposition that appeals not just to our sense of fashion. By September 2010. Jennifer. making them meaningless. Argenti. the five-year old venture had become a reference in ethical fashion. focusing on the development of sustainable business practices in organic cotton. suppliers. the first eco-sneaker company in the world. Sébastien Kopp and François-Ghislain Morillion were still fulfilling their dream. Its path. They were still excited about the opportunity to develop solutions or workarounds for socially. The Center for Science and Environment. wild natural rubber and traditional veggietanned leather. an NGO in India.E Practices Program: Ensuring a Socially Responsible Supply Chain Source: Case Western Reserve University Year: 2008 Author: Weatherhead School of Management Abstract: . and an inspiration for other eco-fashion start-ups. but also to our conscience. 2003. 2. They had fun trying to craft ever more sustainable business approaches. in the broader context of the evolution of the fashion industry and the emergence of the eco-fashion movement. consumers. the country's standards were weak and full of loopholes. like-minded companies like Timberland were already feeling out the two founders. Starbucks C.F. Paul A.
Andrew Abstract: In its eight quarters of operation. however. and how to best use its predictions.E Practice providers. according to Cindy Hoots. Starbucks purchased 76. ALERT: Other previously cited cases involving Supply Chain issues include: (1) South Side Restaurant's Low Carbon Wine List.. for the company.A. Users suggest ideas for new products and services and also participate in a monthly voting process to select the best ideas. Google must now determine how to increase participation in the market.E (Coffee and Farmer Equity) Practices program ensures that Starbucks sources sustainably grown and processed coffee by evaluating the economic.A. Senior Specialist at Starbucks in the Corporate Responsibility Office. it is not sure if it is an appropriate strategy for its community. in turn. economy. Peter A. Starbucks creates stability for its farmers and. . Peter A. social and environmental aspects of coffee growing along the supply chain. and the educational and health services within local communities. Karim R. Google's internally developed prediction market has delivered accurate and decisive predictions about future events of interest to the company.. Prediction Markets at Google Source: CasePlace Year: 2007 Authors: Coles. which represents 24.F. McAfee..8 million pounds of coffee from the C. 2.Starbucks Coffee Company’s C. Karim R. and (3) Nokia India: Battery Recall Logistics Statistics-Decision Sciences 1. (2) Easy on the Wallet or Easy on the Earth. The company is now considering the deployment of a prediction market to deepen user involvement and commitment in its innovation. Cambrian House Source: Harvard Business School Year: 2008 Number of pages: 13 Authors: Coles. McAfee. Lakhani. By improving the environment. Lakhani..F. In 2005.6% of all coffee purchased by the company. Andrew Abstract: Cambrian House builds internet-based products and services by relying entirely on its user community for all aspects of IT innovation and new product development process.
the future promised rising demand from fast-growing Asian populations. but the broad-strokes vilification of the palm oil industry was a source of serious concern. With the highest yield and lowest production cost of any edible oil. to a lesser extent. had extensive experience negotiating the complex Indonesian regulatory environment. international markets.ALERT: Statistical issues were also involved in the case: (1) Nopane Advertising Strategy Strategy 1. Asian Agri. had thus far avoided public scrutiny. palm oil producers argued the industry was making strides towards greater sustainability and cited the unique advantages of palm oil: it was free of unhealthy trans fats. ALERT: Other cases involving strategy issues include: (1) Pepsi-BASIX Partnership. and was moving to certify its operations according to industry-set sustainability guidelines. The company was a key source of employment in many rural communities. Asian Agri and the Future of Palm Oil Source: Harvard Business School Year: 2010 Number of pages: 26 Authors: Bell. palm oil constituted an abundant. but also intensifying criticism from environmental groups. David E. and (5) Veja-Sneakers With A Conscience Sustainability 1. and required less land to produce more oil than any known substitute. Kindred. (2) Samarco. (4) Sound Group China. sparking concern from environmentalists over the conversion of high-value conservation land in Malaysia and Indonesia (where nearly 90% of palm oil was produced) into palm oil plantations. While noting that some accusations were unjustified. PepsiCo’s Turning Point. (3) Solutions Care Association. In 2010. Natalie Abstract: For Asian Agri and other Indonesian palm oil producers. an established Indonesian palm oil grower and exporter. Its production had soared from 1970 to 2010.. Critics had intensified their campaigns in recent years. inexpensive source of food for Asian and. Caribbean ESCo Limited Source: Latin American Center for Competitiveness and Sustainable Development (CLACDS) at INCAE . urging-at times successfully-packaged food makers and investors to boycott palm oil suppliers accused of environmental mismanagement. In the face of great uncertainty. Asian Agri appeared well positioned to capitalize on the growing palm oil market. for example. the management team needed to devise a strategy for the future.
Pratt.org/d. Garima. The three broad themes of people.caseplace. he pondered the future of his company and wondered how he would bring the 4 year-old Caribbean ESCo Ltd. embarked upon a journey of sustainable development in 2005. The rest of his staff had left for the night. Dima.asp?d=4658 2. Caribbean ESCo Limited. The mining industry had an unenviable reputation that threatened the sustainability of the company. Fairmount Minerals was moved to action to integrate sustainable development in every step of its value chain — from mining to shipping the product to the customer. These goals clearly spelled out the benefit for the environment and the planet. including the newly-hired accountant. Download: http://www. To qualify for the loan. which unfortunately has not been as well-kept as we would have liked. Further. Lawrence Abstract: Mr. planet and prosperity resonated in all facets of the company. Given the strong personal values of stewardship of the planet and community held by the CEO. As Haughton locked the doors of his two-room office building. Sustainability in the Arab World: The Aramex Way Authors: Jamali.caseplace. Eaton Haughton sat at his desk looking at the business plan he had just created for his meeting with the Vice president of Scotiabank Jamaica. Sanola A. The question that remained was how this benefit translated into prosperity for the stakeholders and the company. had taken on several projects which it had been unable to complete.org/d. Garcia. Chatterjee. his company. out of its deepening difficulties onto a more sound footing. Under what conditions did this stewardship of planet and people lead to increased growth for the company? Download: http://www. Cedric Source: Richard Ivey School of Business . Dawkins. Starting in 2006. Fairmount’s journey had been exciting and full of hard work and dedication to the practice of sustainable development. and because of the reputation of the industry.asp?d=6285 3.Year: 2009 Number of pages: 35 Authors: Daley. Sayan Source: Richard Ivey School of Business Year: 2011 Company Name: Fairmount Minerals Number of pages: 16 Abstract: Fairmount Minerals.. Haughton needed to present a business plan and the detailed financial records of his company since its inception. producer of industrial sand in the United States. Fairmount Minerals Authors: Sharma. each year the organization generated a set of bold goals and monitored its progress toward these goals.
Glenn Knape.asp?d=6311 A Teaching note is available.caseplace. Download: http://www. Milstein. General manager.org/d. Sustainability and Environmental Standards: Seeking Competitive Distinction at Damaí Lovina Villas Authors: Darnall. Knape questioned whether Damaí should participate in a voluntary environmental program (VEP) and use its participation as a marketing tool to attract additional hotel business. In late January 2011.asp?d=6169 ALERT: Sustainability issues were also involved in the following cases which have been described earlier: (1) Veja-Sneakers with a conscience. 4. 3) entrepreneurship. Download: http://www. in 1982. 5) environment and 6) emergency relief. Mark B. Aramex was involved in sustainability activities grouped into six primary areas: 1) education and youth empowerment. headquartered in Amman. a leading provider of logistics and transportation solutions. Jordan. Nicole. Since the hotel already had numerous environmental initiatives in place. Aramex faced the challenge of preserving its CSR and sustainability principles and practices as an integral part of its expansion strategy. boutique hotel located in North Bali.caseplace. Committed to growth and crafting new strategic hubs on a global scale. The case explores the strategic relevance of VEPs. and (3)The Future of Palm Oil . was considering branding Damaí as a “green” hotel. (2) Asian Agri. From its early inception. Additionally. The community and environment were regarded as key stakeholders driving Aramex to act as a responsible citizen. Ghandour strategically molded principles and practices of corporate social responsibility (CSR) and sustainability into the company’s culture aligning business interest and competence with stakeholders’ needs. 2) community development. Source: Arizona State University. Cornell University Year: 2011 Company Name: Damaí Lovina Villas Number of pages: 21 Abstract: Damaí Lovina Villas was a small. Since its inception.Year: 2011 Company Name: Aramex Number of pages: 16 Abstract: Fadi Ghandour founded Aramex. it helps translate the generic concept of sustainability into a framework that makes sense of the numerous existing and potential investment choices facing many firms that wish to expand their sustainability strategy.org/d. Ghandour and Hattar began brainstorming ways to address the need to harmonize CSR and sustainability values and practices across operations and ensure that sustainability principles were firmly institutionalized across branches and subsidiaries. 4) sports.
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