WHEN QUALITY MATTERS

Norman Antivirus Impact on System Performance
Application Note November 2010

SwissQual® License AG Allmendweg 8 CH-4528 Zuchwil Switzerland t +41 32 686 65 65 f +41 32 686 65 66 e info@swissqual.com www.swissqual.com Part Number: 12-070-200843-4

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............... 1 Overview ....................................................... 7 Figure 3-4 Restart message window ................ 4 Figure 2-8 Windows Security Center ........................................................................................ 6 Figures Figure 2-1 SwissQual Support download page ........................................................................................................................................... 6 Figure 3-2 Custom Setup page ..................................................................................................................................... 1 SwissQual Configuration File ............ 5 Figure 3-1 Product license key page .............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................. 3 Figure 2-3 Confirm File Replace message ....................................................... 3 Figure 2-4 Start Norman Resource Provider service ....................Norman Antivirus Impact on System Performance Application Note © 2000 ........................................................................................................................... 2 Installing Norman Security Suite ............................................................................................... 8 Contents | CONFIDENTIAL MATERIALS ii ................................................................................................................................ 7 Figure 3-3 Screen Saver Scanner page ............................................................................................................................................... 4 Figure 2-6 Internet Update settings ............... 7 Figure 3-5 Restart Windows .................................................................................................................................... 3 Figure 2-5 Open Norman Security Suite window .......................................................2010 SwissQual AG Contents 1 Introduction ........................... 2 Figure 2-2 Stop Norman Resource Provider service ............................................................................. 1 2 3 Restoring the SwissQual Default Settings .................................................................... 4 Figure 2-7 Virus & Spyware Protection settings .....................................................................................

Norman Security Suite 7 changes the default settings to automatic. This document also describes how to install Norman Security Suite on a PCM that does not have an existing Norman installation. that is. the latest version of Norman Antivirus. Overview By default. This configuration reduces the strain on Windows system resources and improves measurement performance. or Diversity Optimizer system. Chapter 1 | Introduction CONFIDENTIAL MATERIALS 1 . This change can result in corrupted measurements due to a heavier demand on system resources. Diversity laptop.2010 SwissQual AG 1 Introduction The Norman Antivirus Impact on System Performance Application Note describes how to restore the original configuration settings for Norman Antivirus on a PCM. you need to install a configuration file. which you can download from the SwissQual support page. See the "Restoring the SwissQual Default Settings" chapter for information on where to find this file.Norman Antivirus Impact on System Performance Application Note © 2000 . You only need to restore these settings when you update your Norman software to the Norman Security Suite version 7 or later. SwissQual Configuration File To restore the manual settings. SwissQual configures Norman Antivirus to run manually. However. that is. you need to start scans manually or update the virus definitions manually.

aspx Click On-line Support.Norman Antivirus Impact on System Performance Application Note © 2000 . a b On the Start menu. rd Figure 2-1 SwissQual Support download page e Extract the store. On the Software-Updates page. a b Go to the SwissQual Support page at: http://www.swissqual. Chapter 2 | Restoring the SwissQual Default Settings CONFIDENTIAL MATERIALS 2 . download the Version 7.2010 SwissQual AG 2 Restoring the SwissQual Default Settings You need administrator access to restore the SwissQual default settings for Norman Antivirus. 2. and then login to your account. Download the store. right-click Norman Resource Provider. To restore the default SwissQual settings for Norman Antivirus 1.XX.nts file from the ZIP file to the computer where you want to update your antivirus settings.XX. and then type Services. Stop the Norman Windows service.com/Support. and then click Stop. c d Click 3 Party Software Updates and then click Go. Note: Your login information was sent to you in an e-mail.nts configuration file. click Run.msc in the Open box.zip file from the NormanSecurity_Suite-Config-File section. In the list of local services.

a b On the Start menu. right-click Norman Resource Provider. Note: If you cannot find this folder. look in C:\Norman\Resources. click Yes. Figure 2-3 Confirm File Replace message 5. In the list of local services.nts file in the C:\Program Files\Norman\Resources folder with the store. click Run.msc in the Open box. Figure 2-4 Start Norman Resource Provider service Chapter 2 | Restoring the SwissQual Default Settings CONFIDENTIAL MATERIALS 3 . and then type Services. and then click Start. In the Confirm File Replace dialog box. 4. Start the Norman Windows service. Replace the store.2010 SwissQual AG Figure 2-2 Stop Norman Resource Provider service 3.nts file from the SwissQual support page.Norman Antivirus Impact on System Performance Application Note © 2000 .

Figure 2-6 Internet Update settings c On the Virus & Spyware Protection page. ensure that On-access file scanning is disabled. Figure 2-5 Open Norman Security Suite window b On the Home page.2010 SwissQual AG 6. and then click Norman Security Suite. Figure 2-7 Virus & Spyware Protection settings Chapter 2 | Restoring the SwissQual Default Settings CONFIDENTIAL MATERIALS 4 . Confirm the settings. a Right-click Norman Security Suite icon in the Windows notification area.Norman Antivirus Impact on System Performance Application Note © 2000 . ensure that automatic updates for Internet Update are disabled.

2010 SwissQual AG 7. click Control Panel. and then double-click Security Center. click Start. Confirm the settings in Windows. a b In Windows.Norman Antivirus Impact on System Performance Application Note © 2000 . Ensure that Virus Protection is off. Figure 2-8 Windows Security Center Chapter 2 | Restoring the SwissQual Default Settings CONFIDENTIAL MATERIALS 5 .

Specify the installation options.com/ Web page. type the license key for the security suite. Chapter 3 | Installing Norman Security Suite CONFIDENTIAL MATERIALS 6 . On the License Agreement page. Important: You cannot use the installer file that is discussed in this chapter to update an existing Norman installation. click Support. Save the NormanSecuritySuite_7XXx86_ENG_XXX. and then click Next.2010 SwissQual AG 3 Installing Norman Security Suite This chapter describes how to install Norman Security Suite 7 on a PCM that does not currently have a Norman Antivirus installation. disconnect the mouse or keyboard to make a USB port available for the USB stick. clear the Personal Firewall and Parental Control check boxes. Start the installation. Click Download installer for Norman Security Suite and in the Windows 32 bits version area. click English. a b c d On the http://www. copy the installation file to the PCM. In the Download Installers area. 3. and a mouse to the PCM. Prepare the PCM. a b c d Double-click the NormanSecuritySuite_7XXx86_ENG_XXX. Tip: You can use the same installer file for all of your PCMs. 2. To install the Norman Security Suite 1. and then click Next. click Custom. Note: If you do not have a USB hub.Norman Antivirus Impact on System Performance Application Note © 2000 . click I accept the terms in the license agreement. On the Product license key page. a b On the Setup Type page. click Installers for Home / home office. Figure 3-1 Product license key page 4.norman. click Next. a keyboard. and then click Next.msi installer file. On the Custom Setup page. In Windows. Download the Norman Security Suite software. a b Connect a monitor. On the Welcome page. click Next and on the Information page. and then click Next.msi installer file to a USB stick.

Norman Antivirus Impact on System Performance Application Note © 2000 . Chapter 3 | Installing Norman Security Suite CONFIDENTIAL MATERIALS 7 . Figure 3-3 Screen Saver Scanner page d On the Destination Folder page. Figure 3-4 Restart message window c At the end of the installation. click Install. 5. click OK. Important: Wait for the Norman Security Suite to update the virus definitions.2010 SwissQual AG Figure 3-2 Custom Setup page c On the Screen Saver Scanner page. clear the Enable Screen Saver check box. and then click Next. click Finish. Install the software. In the restart message window. click Next. d In the Product Manager window. a b On the Ready to Install the Program page. click Restart now.

2010 SwissQual AG Figure 3-5 Restart Windows 6. see the Restoring the SwissQual Default Settings" chapter on page 2.Norman Antivirus Impact on System Performance Application Note © 2000 . After Windows restarts. Chapter 3 | Installing Norman Security Suite CONFIDENTIAL MATERIALS 8 . Note: For a description on how to apply these settings. apply the default SwissQual settings to Norman Security Suite.

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