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Michael B.

(336) 455-1748 333 Clearwater Drive, Wilkesboro NC 28697

Compensation Manager Professional Summary _________________________________________________________

Driven Human Resources professional with over ten years of progressive experience with a Fortune 100 company and a robust range of experience in multiple HR functions. Proven track record of analyzing complex issues, aligning strategies with business goals, establishing influential relationships, delivering sound solutions, then reevaluating and adjusting tactics for continuous improvement. Known as a thoughtful, highly adaptable and detailed team player, creating a positive work environment and enhancing employee engagement through effective communication and management techniques.

Professional Experience ______________________________________________________________ Lowes Companies, Inc. January 2001Present Site HR Business Partner February 2011 to Present Wilkesboro, NC
Lead HR team to provide strategic HR solutions to 1,100 employee contact center serving four directors, 20 managers and 65 supervisors. Collaborate with senior leaders to recognize trends and strategically realign management practices to provide optimal solutions for meeting both employee and business needs. Provide regular coaching and feedback regarding performance improvement and change initiatives. Manage talent assessment, succession planning and selection services for site leadership roles. Utilize the Lominger competency model to measure leaders and future leaders performance against their potential. Address performance concerns, ascertain voluntary turnover causation and upgrade talent as needed. Coordinate with directors to observe and develop their management teams. Leverage supervisor voice teams to create a culture where supervisors see themselves as leaders, recognize their scope of impact and develop leadership skills to create cascading communication and engagement. Facilitated the establishment of a second company contact center in Albuquerque, NM. Collaborated with client leaders in the region to define an optimal operating and salary structure, design roles and identify key talent. Recruited, trained, acclimated and transplanted HR site leader.

Lowes Companies, Inc. Area HR Manager

August 2008 to February 2011

Dedham, MA Brunswick, ME

Provided HR oversight in New England regions as a member of two district leadership teams: first with 14 stores in a rural Maine region and subsequently, with 19 stores in Boston and the surrounding area. Led and developed teams of in-store HR managers utilizing the Blanchard Model of Leadership. Coordinated with district and store management to identify and place key talent to fill impending vacancies and launch multiple new store openings. Sent targeted assistant managers through assessment centers and provided them with development plans to prepare them for store manager training. Individually recognized in 2010 for Most Improved Area Employee Engagement within the Northeast Division (encompassing areas north of Virginia) for achieving an overall engagement district year-overyear increase of 15%. Accomplished through strategic communication initiatives. Coached leaders to engage in more brainstorming idea-sharing and communicating multi-level wins with their direct reports. Increased dedicated store visits and communicated leadership best practices between stores to enhance leadership collaboration.

Michael B. Hahn
Lowes Companies, Inc. Manager, Group Benefits August 2004 to August 2008

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Mooresville, NC

Managed all activities of the benefits department including the administrative employee service function, company-wide plan analysis and oversight and third-party vendor relations for more than 150,000 full time and 75,000 part-time employees. Partnered with internal and external resources to monitor and adjust benefits program compliance practices to keep all policies and procedures current with applicable federal and state requirements (e.g., ERISA, COBRA, HIPAA, SOX). Participated in the implementation of PeopleSoft Benefits Administration Module. Analyzed existing enrollment processes compared to the softwares features and workflow; recommended modifications for successful integration. Oversaw data entry, testing and training. Produced significant cost-savings in benefits premiums and claims processed by researching and implementing a semi-annual dependent verification program, resulting in approximately 5,000 ineligible dependents being removed from the company group plan. Pioneered program to elevate in-store benefit enrollment success. Coordinated with key HR managers to develop training for in-store HR managers to increase their understanding and confidence in discussing benefit offerings, how plans work and enrollment procedures to empower them as plan advocates. Converted to utilizing an Electronic Data Interchange (EDI) system for enrollment records management. Reduced submission errors, improved efficiency and compliance, resulting in significant cost savings.

Lowes Companies, Inc. Compensation Analyst

January 2001 to August 2004

Wilkesboro, NC

Provided compensation related services including job analyses, job description revisions, salary budgeting, compensation reporting, compensation surveys, merit increase and bonus administration for approximately 14,000 individuals in three key divisions. Utilized Hay Group point factor system to benchmark and evaluate corporate positions on the pay scale and maintain the compensation program consistently. Conducted annual salary surveys for key roles and utilized PeopleSoft HRIS system to provide ad hoc compensation analyses for managerial and executive positions. Built queries based on pay-related parameters, compared internal data with vendor information and reported results to management. Partnered with leaders when talent fulfillment, performance and/or retention challenges arose for vital roles. Evaluated positions and analyzed possible contributing factors; counseled leaders accordingly and implemented compensation related measures as appropriate to assist in resolving issues. Administered company-wide managerial and executive long-term incentive program. Developed and tested quarterly reporting tools in MS Access to provide both participants and management with a simpler layout clearly depicting activity, as well as the value of benefits received. Managed annual leadership bonus program. Examined bonus-related documents, created and distributed bonus criteria communications to employees, updated system parameters for tracking purposes. Handled pre-bonus reporting, reconciliations, verifications and final reward calculations.

Education and Professional Membership ________________________________________________

B.S.B.A., Appalachian State University Management, Cum Laude B.A., Appalachian State University Psychology, Cum Laude Society for Human Resource Management (SHRM) Member 2000 2000