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Enabling Collaboration with Interactive Forms using the new Adobe-SAP Solution

Matthias Zeller,
Sr. Product Manager

Brigitte Schroeter-Mayer,
Product Management Specialist

Agenda

Adobe SAP Partnership Business Scenarios Overview Architecture Investment Protection Demo
 SAP AG 2003, TechED Basel 2003 DM201_EMEA, Matthias Zeller, Brigitte Schroeter-Mayer / 2

for example logos and bar codes  SAP AG 2003. Brigitte Schroeter-Mayer / 3 Customer Benefits „ Standard PDF file format including XML data ‹ Printable document and extractable XML data in one standard format ‹ Re-use ‹ 500 of already existing and created PDF forms million Acrobat Readers distributed worldwide „ Easy-to-use tools. reduces significantly TCO „ New collaborative business scenarios can be supported using interactive PDF based forms (for example in SAP for Public Sector. etc. TechED Basel 2003 DM201_EMEA. Matthias Zeller. TechED Basel 2003 DM201_EMEA. mySAP HR. Matthias Zeller. Brigitte Schroeter-Mayer / 4 .Details Adobe and SAP agreed on a global technology and go-to-market strategy „ Automate and streamline document-based business processes „ Integration of Adobe PDF technology into SAP solutions „ Combination of both well-known expertise to enable new collaborative business scenarios for highest customer satisfaction Adobe and SAP jointly work on the integration of PDF technology into SAP solutions „ Support for offline and online collaborative business scenarios based on interactive PDF forms „ Ability to define round-trip PDF forms and enable automatic data integration into SAP solutions using XML „ Usage of digital signatures and encryption in supported business scenarios „ Ability to create sophisticated multi-page PDF documents „ Enhanced printing solution  SAP AG 2003.) „ Enhanced printing solution.

TechED Basel 2003 DM201_EMEA. TechED Basel 2003 DM201_EMEA.NET Adobe Document Service Application Platform J2EE ABAP DB and OS Abstraction Abstraction DB and OS … DB and OS Abstraction  SAP AG 2003. Matthias Zeller. Matthias Zeller.Full Integration into SAP NetWeaver SAP NetWeaver™ NetWeaver™ People Integration Multi-Channel Access Composite Application Framework Portal Collaboration Life Cycle Management Information Integration Business Intelligence Knowledge Management Master Data Management WebSphere Application Platform J2EE Forms Designer ABAP Forms Designer Process Integration Integration Broker Business Process Management . Brigitte Schroeter-Mayer / 6 . Brigitte Schroeter-Mayer / 5 Agenda Adobe SAP Partnership Business Scenarios Overview Architecture Investment Protection Demo  SAP AG 2003.

Vacation Request DMV license. Invoice 401(k) beneficiary form Document Builder. TechED Basel 2003 DM201_EMEA. Brigitte Schroeter-Mayer / 8 . Order. Brigitte Schroeter-Mayer / 7 Scenario: Web Requests in CRM (1) Business driver „ Visiting an authority is often inconvenient because of poor opening hours.Solution and Business Scenario Examples „ Dynamic Forms . Records Management „ Forms Processing / Forms Output „ Digital Signatures „ Archivable PDF  SAP AG 2003. Matthias Zeller. Drivers License „ Business value „ Citizens spend less time waiting in lines (send forms directly from home) More flexible work for civil servants Citizens make less mistakes by filling in the form „ „  SAP AG 2003. TechED Basel 2003 DM201_EMEA.Online „ Dynamic Forms . RFQ receipt.Offline W4 Form. waiting lines Forms are difficult and complex to fill in Example „ „ „ Registration at the office for registration of residents Ask for income-tax card Passport. Matthias Zeller. German parking permit renewal Payroll/paycheck. Contract Collaboration.

Matthias Zeller. Information about next steps. Brigitte Schroeter-Mayer / 10 .. TechED Basel 2003 DM201_EMEA.. Brigitte Schroeter-Mayer / 9 Saving or printing of confirmation with form by citizen Agenda Adobe SAP Partnership Business Scenarios Overview Architecture Investment Protection Demo  SAP AG 2003. remittance of required documents...  SAP AG 2003.Scenario: Web Requests in CRM (2) Authority Offer forms on homepage Get forms from homepage Citizen Form sent back to authority Fill in form online Form will be processed by the system Automatic confirmation of receipt with form as attachment Further steps: notification to the citizen. TechED Basel 2003 DM201_EMEA. Matthias Zeller.

Architecture Design Time: J2EE Stack Application Platform J2EE Forms Designer ABAP Forms Designer Adobe Document Service DB and OS Abstraction Layout Designer Schema NetWeaver Developer Eclipse IDE Studio XFT Template Forms Designer Designer Graphics DTR DTR: Design Time Repository  SAP AG 2003. Matthias Zeller. Brigitte Schroeter-Mayer / 11 Integration into SAP NetWeaver Developer Studio Designer Tools Palette Web Dynpro Context Data Schema  SAP AG 2003. TechED Basel 2003 DM201_EMEA. Brigitte Schroeter-Mayer / 12 . Matthias Zeller. TechED Basel 2003 DM201_EMEA.

Brigitte Schroeter-Mayer / 14 . Brigitte Schroeter-Mayer / 13 Integration into SE80 Interface Description Context Information Field Description  SAP AG 2003. TechED Basel 2003 DM201_EMEA.Architecture Design Time: ABAP Stack Application Platform J2EE Forms Designer ABAP Forms Designer Adobe Document Service DB and OS Abstraction Data Expert Schema Layout Designer Form Builder Interface Data Collections ABAP Data Dictornary System DB Form Builder Context XFT Template Forms Designer Graphics MIME Repository  SAP AG 2003. TechED Basel 2003 DM201_EMEA. Matthias Zeller. Matthias Zeller.

Matthias Zeller. Matthias Zeller.Adobe Forms Designer Integration into SE80 Data Schema Designer Tools Palette Field Description  SAP AG 2003. Brigitte Schroeter-Mayer / 16 . TechED Basel 2003 DM201_EMEA. TechED Basel 2003 DM201_EMEA. Brigitte Schroeter-Mayer / 15 Communication of Components (Run Time) Application Platform J2EE Forms Designer ABAP Forms Designer Adobe Document Service DB and OS Abstraction SAP Web Application Server J2EE Stack Application Code (Java) PDF Object (Java) Web Services SOAP Web Services Document Service (EJB) EJB) Adobe Document Service Core Components SOAP ABAP Stack Application Code (ABAP) Post Processing Framework PDF Object (ABAP) Web Services  SAP AG 2003.

Application picks up PDF document from inbox and passes it to ADS 6. NDA for new employees) 1. Employee sends completed and signed NDA back (Submit Button) Adobe Reader . Application uses BCS for e-mail distribution of form 4. Annotations. TechED Basel 2003 DM201_EMEA. like “Save as”. Matthias Zeller. who saves it locally 5. Matthias Zeller.g. Brigitte Schroeter-Mayer / 17 Example 1: Off-line Roundtrip Form (e. then returns it to application mySAP Business Suite SAP Web AS Adobe Document Service SAP Business Communication Service 8. Application submits request to ADS (using PDF object) 2. back to the SAP application when user re-connects PDF Documents with Adobe Reader Extensions „ Enable new functionality in Adobe Reader. NDA is sent via email to new employee. Digital Signature and Certification „ Can be turned on by document  SAP AG 2003. PCL and ZPL output Interactive online forms „ Visually rich PDF forms „ Tightly integrated with existing SAP User Interface framework Interactive offline PDF forms (round-trip forms) „ Created and distributed from the SAP application „ Are completed by the user in Adobe Reader while offline „ Results are submitted using XML. e. PDF document is received by e-mail inbox in BCS 3. local save and submit. PS.offline  SAP AG 2003. “Submit”. Brigitte Schroeter-Mayer / 18 .g. for digital signature. PDF Document. TechED Basel 2003 DM201_EMEA. e.Adobe Document Service for SAP Graphical Forms Designer „ Integrated with SAP development environments Documents for viewing and printing „ PDF. ADS renders data into form and applies rights.g. ADS verfies signature and passes application process the XML data 7.

Matthias Zeller. Browser with Adobe Reader plug-in  SAP AG 2003. PS. I.g. Brigitte Schroeter-Mayer / 19 Example 3: Creation of documents (e. PCL. TechED Basel 2003 DM201_EMEA.g. PPF submits data to spooler or Business Communication Service (BCS). Post Processing Framework Adobe Document Service 4. emailed. Documents. e. Web Dynpro displays W-4 form in browser using the Adobe Reader plug-in 5. Brigitte Schroeter-Mayer / 20 . Web Dynpro returns data to HR system (XML) 2. Paystubs or Invoices. Business Application submits processing request to PPF 2. TechED Basel 2003 DM201_EMEA. ZPL 5. ADS renders data into form returning PDF to Web Dynpro 4. PS. get printed. Only XML data is returned. PCL or ZPL) to PPF 1.g. Matthias Zeller. Paystubs or Invoices) mySAP Business Suite SAP Web AS 3. archived or faxed  SAP AG 2003.Example 2: Interactive Online Form (e. ADS renders data into form and returns data (PDF. W-4 form) mySAP Business Suite 1.R. HR system submits request for W-4 to Web Dynpro SAP Web AS Web Dynpro Adobe Document Service 6.S. PPF gets application data (XML) via callback and submits it with form template to ADS. Web Dynpro extracts data (XML) and submits it with template to ADS 3. Employee completes form submits it.

Matthias Zeller. Matthias Zeller. TechED Basel 2003 DM201_EMEA. TechED Basel 2003 DM201_EMEA. Brigitte Schroeter-Mayer / 21 Investment Protection „ Migration of existing Adobe and SAP forms will be supported „ Existing printing solutions (Adobe: Output Pak. SAP: Smart Forms) will be supported in the future „ SAP advises customers to exploit new PDFbased solutions as soon as they are available  SAP AG 2003. Brigitte Schroeter-Mayer / 22 .Agenda Adobe SAP Partnership Business Scenarios Overview Architecture Investment Protection Demo  SAP AG 2003.

TechED Basel 2003 DM201_EMEA. Brigitte Schroeter-Mayer / 23 Adobe Output Pak for mySAP Business Suite ƒ ƒ Output Pak users will have their investments in layout and formatting preserved Output Pak forms based on SAPscript will move to the new system with no changes in layout based on version 5. Forms with specially coded preambles may require some custom effort ƒ ƒ  SAP AG 2003. TechED Basel 2003 DM201_EMEA. The forms will move over directly as will the Smart Forms that generates the data. Brigitte Schroeter-Mayer / 24 . Matthias Zeller.4 and later versions of the Output Pak Forms with specially coded preambles may require some custom effort The print program and SAPscript will need further conversion efforts Output Pak forms based on Smart Forms will move over easily to the new system. Matthias Zeller.Investment Protection: Migration Path to New Solution Adobe Output Pak for mySAP Business Suite Joint Solution Migration Path SAPscript Smart Forms  SAP AG 2003.

TechED Basel 2003 DM201_EMEA. Matthias Zeller. then conversion to the Joint Solution  SAP AG 2003. Matthias Zeller. Brigitte Schroeter-Mayer / 26 .SAPscript and Smart Forms ƒ ƒ ƒ Investment Protection through Migration Support Automated Conversion from Smart Forms to the Joint Solution Semi automatic conversion from SAPscript to Smart Forms. Brigitte Schroeter-Mayer / 25 Agenda Adobe SAP Partnership Business Scenarios Overview Architecture Investment Protection Demo  SAP AG 2003. TechED Basel 2003 DM201_EMEA.

the original PDF document is also available through the SAP UI  SAP AG 2003. TechED Basel 2003 DM201_EMEA. Matthias Zeller. Brigitte Schroeter-Mayer / 27 Demo Demo  SAP AG 2003. Brigitte Schroeter-Mayer / 28 . TechED Basel 2003 DM201_EMEA. Matthias Zeller. In addition to the data view.Demo Scenario: Child Support Case State Department of Revenue 1) Citizen downloads Child Support form from government web site 3) Citizen submits completed form to State Department (Web/E-mail) 5) Citizen receives Service Order Number (Web/Email) Citizen Adobe Reader 2) Citizen completes form in Adobe Reader 4) Form XML data is imported into CRM application / Original PDF form is saved as an attachment to the new service order mySAP CRM 6) Government case worker starts working on case in the mySAP CRM system.

Adobe (mzeller@adobe.10. TechED Basel 2003 DM201_EMEA.com) Î Related Workshops/Lectures at SAP TechEd 2003 How to work with the SAP/Adobe solution 02. TechED Basel 2003 DM201_EMEA.sap.schroeter-mayer@sap. 11:00 – 13:00. Matthias Zeller.com) Brigitte Schroeter-Mayer. Matthias Zeller.40) „ Investment Protection for existing Adobe and SAP forms solutions  SAP AG 2003. Brigitte Schroeter-Mayer / 30 . Brigitte Schroeter-Mayer / 29 Further Information Î Public Web: SAP Customer Services Network: http://service.Summary „ New collaborative business scenarios using interactive off-line and online forms are supported in SAP applications using this new joint developed solution „ New graphical designer speeds up form development process „ Adobe PDF-based technology is fully integrated into SAP NetWeaver (SAP Web AS 6. SAP(brigitte. Room 7.com/adobe Î Product Management Contact Matthias Zeller. DM252 (Hands-On)  SAP AG 2003.

TechED Basel 2003 DM201_EMEA. TechED Basel 2003 DM201_EMEA. Brigitte Schroeter-Mayer / 32 . Thank You ! The SAP TechEd ’03 Basel Team  SAP AG 2003. Matthias Zeller. Brigitte Schroeter-Mayer / 31 Feedback Please complete your session evaluation and drop it in the box on your way out. Matthias Zeller.Questions? Q&A  SAP AG 2003.

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