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Zoey Arbour

365 Dundas East Toronto, Ontario, M5A 4R9 Canada 4169088842 zoeyarbour@gmail.com

PROFESSIONAL EXPERIENCE
Self Toronto, Ontario Canada Freelance Makeup Artist May 2009 – present  Perform makeup artistry for various bridal parties, magazines, independant designers.  Work with various independant designers to provide makeup to enhance their lines.  Building strong working relationships with various photographers and stylists in the industry. Body Blue Toronto, Ontario Canada Assistant Manager/Merchandiser May 2008 – Jan 2013  Key holder. Maintained responsibility for the overall daily functions of a retail environment.  Recognized for top grossing sales associate for over 6 consecutive months.  Resolve customer complaints regarding sales and service.  Ensured proper handling of daily receipts, balanced registers and bank accounts, prepared and made deposits.  Develop ideas or plans for merchandise displays or window decorations.  Dress mannequins for displays.  Instruct sales staff in color coordination of clothing racks or counter displays. Kiss and Makeup Vancouver, BC Canada Makeup Artist/Assistant Manager May 2007 – Jun 2009  Trained in various makeup lines as Stila, Vincent Longo, Cargo, Becca, Sue Devitt and many more.  Responsible for training new employees on lines and current trends in the industry.  Key holder responsible for daily closing and opening duties. Costume National Manager  Responsible for hiring, scheduling and training of new employees.  Performed store inventory on a monthly basis.  Merchandiser of store, including window displays.  Implemented and created clientele promotional events and monthly mailouts. Melbourne, Victoria Australia Jun 2007 – Feb 2008

Kanata Ford Kanata, Ontario Canada Administrative Assistant/Customer Service Rep Jun 2002 – Sep 2004  Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.  Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.  Hear and resolve complaints from customers or the public.  File and maintain records.  Collect, sort, distribute, or prepare mail, messages, or courier deliveries.  Schedule appointments and maintain and update appointment calendars.  Develop customer concern reports. Mosaic Vancouver, British Columbia Canada Promotional Sales Rep/ Brand Ambassador May 2007 – Apr 2009  Worked independently as well as with team members to promote new beauty and healthcare products in various retail locations throughout Vancouver  Worked with various leading high profile cosmetic brands.
365 Dundas East Toronto, , Ontario, , M5A 4R9 Canada 4169088842 zoeyarbour@gmail.com

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Managed the consumer engagement flow and purchasing process. Exceeded target sales goals by over 20%

EDUCATION
HUMBER COLLEGE    Toronto, Ontario Canada Graduated with honors Assited with the production of a fashion show for over 500 people. Completed programs such as Fashion Merchandising, Fashion Promotions, Styling, Retail Buying, Web Page Design, Trend Forecasting, Cosmetic Application and Cosmetic Product Knowledge.

BLANCHE MACDONALD Vancouver, British Columbia Canada Makeup Artistry  Areas of study included Fashion Makeup, Bridal Makeup, Special Effects and Prosthetics, Airbrush Makeup, Television and Newscast Makeup, Theatrical Makeup and Cosmetic Retailing.

ADDITIONAL SKILLS
    Proficient in Word, Excel and Powerpoint. Huge experience in providing optimal customer services and managing work in a retail environment. Strong analytical skills. Excellent time management, organization and multi tasking skills.

365 Dundas East

Toronto, , Ontario, , M5A 4R9 Canada

4169088842

zoeyarbour@gmail.com