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23 juli 2013 Lecture at Tilburg University

National emergency preparedness in the Netherlands “a dillema”.
Crisismanagment is logistic operation;

HOWEVER
by Jan C.A. Otten Entrepeneur in Safety & Security Public Safety Innovation Inc. jan@publicsafetyinnovation.eu

23 juli 2013 Lecture at Tilburg University

Why “HOWEVER”?
Past Present

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Cold war Political contrast Protect homeland Flooding Northern India National chauvinism Right/False Command & Control

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Peace war Religious contrast Free the world 1953 last big distaster Society is a melting pot Allah Coordination

23 juli 2013 Lecture at Tilburg University

The world has changed
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Internationalization (crises without passports) Chaotization (unconceivable crises) CNN-ization (crises are media events) Politization (blame and claim) Manage to manage (organize to reorganize)

Vulnerability paradox
While advanced societies become less vulnerable due to the provision of modern public services. The societal, economic and political impact of any disruption thereof is significantly increased.

23 juli 2013 Lecture at Tilburg University

This could (not) happen to us

23 juli 2013 Lecture at Tilburg University

Finding a balance
Daily operations Crisis operations

Every specialized member does his task and knows what to do!

“We need to quickly designate a responsible”!

23 juli 2013 Lecture at Tilburg University

Operational chain
Mayor Cdr Fire-brigade Cdr Police Cdr Medical etc

National and Provincial Co-ordination Centres

Municipal Public Security Staff

Field-officer Fire dep. Field-officer Police Medical etc. Duty-officer Fire dep. Duty-officer Police Medical etc.

Regional Operational Team (RegOT) Reporting centres
Fire-brigade Police Medical etc.

Action centres Commander Disaster Area (CTPI)
Fire dep. Police Medical Town hall etc.

Separate Joint

23 juli 2013 Lecture at Tilburg University

Strategically chain

NCTV

23 juli 2013 Lecture at Tilburg University

Solving problems > Opportunities

National coordination nearly impossible;
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Mayor in charge but minister has to solve it; To many kingdoms with different tasks; Everyone knows it better;

Importance tangle is higher then functionality;
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No: National Inter Agency Incident Management System; Not aware of the Cynefin Model;

ICT is unmanageable;
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Lots of information; Lack of expertise.

23 juli 2013 Lecture at Tilburg University

My advice
You can not learn to swim in the desert! Buy old bikes and learn biking, then make one that fits.

There are more foreigners then Dutch people

Use tools that are used everywhere so you can share information with the outside world

23 juli 2013 Lecture at Tilburg University

Thanks

by Jan C.A. Otten Entrepeneur in Safety & Security Public Safety Innovation Inc. jan@publicsafetyinnovation.eu