Nokia Siemens Networks WCDMA RAN, rel.

RU20, operating documentation, issue 1

RNC base station alarms (7000-7900)
DN99580892 Issue 08A Approval Date 2009/09/01

RNC base station alarms (7000-7900)

The information in this document is subject to change without notice and describes only the product defined in the introduction of this documentation. This documentation is intended for the use of Nokia Siemens Networks customers only for the purposes of the agreement under which the document is submitted, and no part of it may be used, reproduced, modified or transmitted in any form or means without the prior written permission of Nokia Siemens Networks. The documentation has been prepared to be used by professional and properly trained personnel, and the customer assumes full responsibility when using it. Nokia Siemens Networks welcomes customer comments as part of the process of continuous development and improvement of the documentation. The information or statements given in this documentation concerning the suitability, capacity, or performance of the mentioned hardware or software products are given "as is" and all liability arising in connection with such hardware or software products shall be defined conclusively and finally in a separate agreement between Nokia Siemens Networks and the customer. However, Nokia Siemens Networks has made all reasonable efforts to ensure that the instructions contained in the document are adequate and free of material errors and omissions. Nokia Siemens Networks will, if deemed necessary by Nokia Siemens Networks, explain issues which may not be covered by the document. Nokia Siemens Networks will correct errors in this documentation as soon as possible. IN NO EVENT WILL Nokia Siemens Networks BE LIABLE FOR ERRORS IN THIS DOCUMENTATION OR FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL OR ANY LOSSES, SUCH AS BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE, BUSINESS INTERRUPTION, BUSINESS OPPORTUNITY OR DATA,THAT MAY ARISE FROM THE USE OF THIS DOCUMENT OR THE INFORMATION IN IT. This documentation and the product it describes are considered protected by copyrights and other intellectual property rights according to the applicable laws. The wave logo is a trademark of Nokia Siemens Networks Oy. Nokia is a registered trademark of Nokia Corporation. Siemens is a registered trademark of Siemens AG. Other product names mentioned in this document may be trademarks of their respective owners, and they are mentioned for identification purposes only. Copyright © Nokia Siemens Networks 2009. All rights reserved

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Important Notice on Product Safety
Elevated voltages are inevitably present at specific points in this electrical equipment. Some of the parts may also have elevated operating temperatures. Non-observance of these conditions and the safety instructions can result in personal injury or in property damage. Therefore, only trained and qualified personnel may install and maintain the system. The system complies with the standard EN 60950 / IEC 60950. All equipment connected has to comply with the applicable safety standards.

The same text in German: Wichtiger Hinweis zur Produktsicherheit In elektrischen Anlagen stehen zwangsläufig bestimmte Teile der Geräte unter Spannung. Einige Teile können auch eine hohe Betriebstemperatur aufweisen. Eine Nichtbeachtung dieser Situation und der Warnungshinweise kann zu Körperverletzungen und Sachschäden führen. Deshalb wird vorausgesetzt, dass nur geschultes und qualifiziertes Personal die Anlagen installiert und wartet. Das System entspricht den Anforderungen der EN 60950 / IEC 60950. Angeschlossene Geräte müssen die zutreffenden Sicherheitsbestimmungen erfüllen.

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Table of Contents
This document has 202 pages. Summary of Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Default alarm indication preventions in the system . . . . . . . . . . . . . . . . . 6 List of Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 7401 EXTERNAL AL 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 7402 EXTERNAL AL 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 7403 EXTERNAL AL 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 7404 EXTERNAL AL 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 7405 EXTERNAL AL 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 7406 EXTERNAL AL 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 7407 EXTERNAL AL 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 7408 EXTERNAL AL 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 7409 EXTERNAL AL 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 7410 EXTERNAL AL 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 7411 EXTERNAL AL 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 7412 EXTERNAL AL 12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 7413 EXTERNAL AL 13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 7414 EXTERNAL AL 14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 7415 EXTERNAL AL 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 7416 EXTERNAL AL 16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 7417 EXTERNAL AL 17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 7418 EXTERNAL AL 18 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 7419 EXTERNAL AL 19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 7420 EXTERNAL AL 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 7421 EXTERNAL AL 21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 7422 EXTERNAL AL 22 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 7423 EXTERNAL AL 23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 7424 EXTERNAL AL 24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 7425 EXTERNAL AL 25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 7650 BASE STATION FAULTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 7651 BASE STATION OPERATION DEGRADED . . . . . . . . . . . . . . . . 53 7652 BASE STATION NOTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . 83

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7653 CELL FAULTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 7654 CELL OPERATION DEGRADED . . . . . . . . . . . . . . . . . . . . . . . . 120 7655 CELL NOTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 7660 BASE STATION LICENCE EXPIRED . . . . . . . . . . . . . . . . . . . . . 141 7661 BASE STATION LICENCE NOTIFICATION . . . . . . . . . . . . . . . . 142 7665 BASE STATION TRANSMISSION ALARM . . . . . . . . . . . . . . . . . 144 7740 BEATING WCDMA BTS ALARM. . . . . . . . . . . . . . . . . . . . . . . . . 158 7750 FAILURE IN WCDMA WBTS O&M CONNECTION . . . . . . . . . . 159 7761 RNW O&M SCENARIO FAILURE . . . . . . . . . . . . . . . . . . . . . . . . 164 7762 RNW DATABASE OPERATION FAILURE . . . . . . . . . . . . . . . . . 169 7771 WCDMA CELL OUT OF USE . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 7772 HSDPA CONFIGURATION FAILED . . . . . . . . . . . . . . . . . . . . . . 175 7775 INCONSISTENCY IN WCEL CONFIGURATION PARAMETERS . . 179 7776 HSDPA FAILURE IN WCEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 7778 WCDMA BTS DEDICATED MEASUREMENT FAILURE . . . . . . 183 7779 RECOVERY ACTIONS ONGOING . . . . . . . . . . . . . . . . . . . . . . . 185 7780 HSUPA FAILURE IN WCEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 7781 NETWORK ELEMENT CONFIGURATION ERROR . . . . . . . . . . 189 7782 HSUPA CONFIGURATION FAILED . . . . . . . . . . . . . . . . . . . . . . 191 7783 IP BASED D-NBAP LINK FAILURE. . . . . . . . . . . . . . . . . . . . . . . 196 7784 RECOVERY ACTION FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . 197 7786 WCDMA BASE STATION OUT OF USE. . . . . . . . . . . . . . . . . . . 200 7799 RNC RADIO NETWORK TEST ALARM . . . . . . . . . . . . . . . . . . . 202

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Changes made between issues 8-0 and 08A New alarms 7786 Modified alarms 7784 Changes made between issues 7-1 and 8-0 Modified alarms 7761 7776 7780 Changes made between issues 7-0 and 7-1 Modified alarms 7650 7651 7652 7653 7654 7655 7660 7661 7665 7750 7779 DN99580892 Issue 08A Id:0900d805806692af 5 . you might observe some BTS alarms that do not have matching BTS faults listed in instruction parts of alarm descriptions.RNC base station alarms (7000-7900) Summary of Changes Summary of Changes Changes between document issues are cumulative.0 level and will be updated to the WN6. see Guide to WCDMA RAN operating documentation. the latest document issue contains all changes made to previous issues. Note that the issue numbering system is changing. Thus. Therefore. This is not a final issue of Base station alarms. Alarms 7650-7665 are at the WN5.0 level for the next documentation delivery. For more information.

The alarm 7775 is indication prevented in RNC because alarm 3325 informs about WCEL parameter inconsistencies in RNC level. Alarm 7799 is an old test alarm for RNC testing purposes which is not set by RNC in any situation anymore. For more information. This has been done to reduce the amount of alarm indications that RNC reports to NetAct.Default alarm indication preventions in the system RNC base station alarms (7000-7900) 1 Default alarm indication preventions in the system Alarm indication preventions for certain alarms have been set by default in RNC. The list of alarms below shows the affected alarms that are indication-prevented by default in RNC. see the instructions given for alarm 7775 and 3325. Base Station Alarms • • 7775 INCONSISTENCY IN WCEL CONFIGURATION PARAMETERS 7799 RNC RADIO NETWORK TEST ALARM 6 Id:0900d805806692af DN99580892 Issue 08A .

RNC base station alarms (7000-7900) List of Alarms 2 List of Alarms 7401 7402 7403 7404 7405 7406 7407 7408 7409 7410 7411 7412 7413 7414 7415 7416 7417 7418 7419 7420 7421 7422 7423 7424 7425 7650 7651 7652 7653 7654 7655 7660 7661 7665 7740 7750 7761 EXTERNAL AL 1 EXTERNAL AL 2 EXTERNAL AL 3 EXTERNAL AL 4 EXTERNAL AL 5 EXTERNAL AL 6 EXTERNAL AL 7 EXTERNAL AL 8 EXTERNAL AL 9 EXTERNAL AL 10 EXTERNAL AL 11 EXTERNAL AL 12 EXTERNAL AL 13 EXTERNAL AL 14 EXTERNAL AL 15 EXTERNAL AL 16 EXTERNAL AL 17 EXTERNAL AL 18 EXTERNAL AL 19 EXTERNAL AL 20 EXTERNAL AL 21 EXTERNAL AL 22 EXTERNAL AL 23 EXTERNAL AL 24 EXTERNAL AL 25 BASE STATION FAULTY BASE STATION OPERATION DEGRADED BASE STATION NOTIFICATION CELL FAULTY CELL OPERATION DEGRADED CELL NOTIFICATION BASE STATION LICENCE EXPIRED BASE STATION LICENCE NOTIFICATION BASE STATION TRANSMISSION ALARM BEATING WCDMA BTS ALARM FAILURE IN WCDMA WBTS O&M CONNECTION RNW O&M SCENARIO FAILURE DN99580892 Issue 08A Id:0900d805806692af 7 .

The operator can modify them with an MML command. Please note that this information is not part of the alarm parameter listing and it is not possible to change those values using MML commands.List of Alarms RNC base station alarms (7000-7900) 7762 7771 7772 7775 7776 7778 7779 7780 7781 7782 7783 7784 7786 7799 RNW DATABASE OPERATION FAILURE WCDMA CELL OUT OF USE HSDPA CONFIGURATION FAILED INCONSISTENCY IN WCEL CONFIGURATION PARAMETERS HSDPA FAILURE IN WCEL WCDMA BTS DEDICATED MEASUREMENT FAILURE RECOVERY ACTIONS ONGOING HSUPA FAILURE IN WCEL NETWORK ELEMENT CONFIGURATION ERROR HSUPA CONFIGURATION FAILED IP BASED D-NBAP LINK FAILURE RECOVERY ACTION FAILURE WCDMA BASE STATION OUT OF USE RNC RADIO NETWORK TEST ALARM Alarm parameters The following parameter settings are the default settings. NR TEXT CLS OUT SDC SDD CDL LVT -------------------------------------------------------------------------------7401 EXTERNAL AL 1 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 2 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 3 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 4 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 5 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 6 * NONE 7402 * - NONE 7403 * - NONE 7404 * - NONE 7405 * - NONE 7406 * NONE 8 Id:0900d805806692af DN99580892 Issue 08A . The information here is for documentation purposes only. The following listing also contains alarm event types.

RNC base station alarms (7000-7900) List of Alarms 00:10 00:10 EVENT TYPE: ENVIRONMENTAL 7407 EXTERNAL AL 7 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 8 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 9 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 10 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 11 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 12 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 13 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 14 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 15 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 16 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 17 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 18 00:10 00:10 EVENT TYPE: ENVIRONMENTAL - * - NONE 7408 * - NONE 7409 * - NONE 7410 * - NONE 7411 * - NONE 7412 * - NONE 7413 * - NONE 7414 * - NONE 7415 * - NONE 7416 * - NONE 7417 * - NONE 7418 * - NONE DN99580892 Issue 08A Id:0900d805806692af 9 .

List of Alarms RNC base station alarms (7000-7900) 7419 EXTERNAL AL 19 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 20 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 21 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 22 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 23 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 24 00:10 00:10 EVENT TYPE: ENVIRONMENTAL EXTERNAL AL 25 00:10 00:10 EVENT TYPE: ENVIRONMENTAL * - NONE 7420 * - NONE 7421 * - NONE 7422 * - NONE 7423 * - NONE 7424 * - NONE 7425 * - NONE 7650 BASE STATION FAULTY 00:10 00:10 EVENT TYPE: QUALITY OF SERVICE BASE STATION OPERATION DEGRADED 00:10 00:10 EVENT TYPE: QUALITY OF SERVICE BASE STATION NOTIFICATION 00:10 00:10 EVENT TYPE: QUALITY OF SERVICE CELL FAULTY 00:10 00:10 EVENT TYPE: QUALITY OF SERVICE CELL OPERATION DEGRADED 00:10 00:10 EVENT TYPE: QUALITY OF SERVICE CELL NOTIFICATION 00:10 00:10 EVENT TYPE: QUALITY OF SERVICE *** 3 7651 ** 5 7652 * NONE 7653 *** 3 7654 ** 5 7655 * NONE 10 Id:0900d805806692af DN99580892 Issue 08A .

RNC base station alarms (7000-7900) List of Alarms 7660 BASE STATION LICENCE EXPIRED 00:10 00:10 EVENT TYPE: QUALITY OF SERVICE BASE STATION LICENCE NOTIFICATION 00:10 00:10 EVENT TYPE: QUALITY OF SERVICE BASE STATION TRANSMISSION ALARM 00:10 00:10 EVENT TYPE: QUALITY OF SERVICE BEATING WCDMA BTS ALARM 00:00 00:00 EVENT TYPE: PROCESSING *** 3 7661 * NONE 7665 * NONE 7740 ** - 5 7750 FAILURE IN WCDMA WBTS O&M CONNECTION 00:10 00:10 EVENT TYPE: COMMUNICATIONS RNW O&M SCENARIO FAILURE 00:40 00:00 EVENT TYPE: QUALITY OF SERVICE RNW DATABASE OPERATION FAILURE 00:05 00:00 EVENT TYPE: PROCESSING WCDMA CELL OUT OF USE 02:00 00:20 EVENT TYPE: QUALITY OF SERVICE HSDPA CONFIGURATION FAILED 00:05 00:05 EVENT TYPE: QUALITY OF SERVICE INCONSISTENCY IN WCEL CONFIGURATION PARAMETERS 00:00 00:00 EVENT TYPE: PROCESSING HSDPA FAILURE IN WCEL 00:05 00:00 EVENT TYPE: QUALITY OF SERVICE WCDMA BTS DEDICATED MEASUREMENT FAILURE 00:00 00:00 EVENT TYPE: QUALITY OF SERVICE RECOVERY ACTIONS ONGOING 00:00 00:00 * NONE 7761 ** 5 7762 ** 5 7771 ** 5 7772 ** 5 7775 * NONE 7776 ** 5 7778 ** 5 7779 * - NONE DN99580892 Issue 08A Id:0900d805806692af 11 .

List of Alarms RNC base station alarms (7000-7900) EVENT TYPE: QUALITY OF SERVICE 7780 HSUPA FAILURE IN WCEL 00:05 00:00 EVENT TYPE: QUALITY OF SERVICE NETWORK ELEMENT CONFIGURATION ERROR 00:00 00:00 EVENT TYPE: PROCESSING HSUPA CONFIGURATION FAILED 00:05 00:05 EVENT TYPE: QUALITY OF SERVICE IP BASED D-NBAP LINK FAILURE 00:30 00:30 EVENT TYPE: COMMUNICATIONS RECOVERY ACTION FAILURE 00:00 00:00 EVENT TYPE: COMMUNICATIONS WCDMA BASE STATION OUT OF USE 00:30 00:15 EVENT TYPE: QUALITY OF SERVICE RNC RADIO NETWORK TEST ALARM 00:10 00:10 EVENT TYPE: ENVIRONMENTAL ** 5 7781 *** 2 7782 ** 5 7783 ** 5 7784 ** 5 7786 ** 5 7799 * NONE 12 Id:0900d805806692af DN99580892 Issue 08A .

The alarm is defined by the user in an HW database. DN99580892 Issue 08A Id:0900d805806692af 13 . Cancelling Do not cancel the alarm.RNC base station alarms (7000-7900) 7401 EXTERNAL AL 1 3 7401 EXTERNAL AL 1 Meaning This is an external user-defined alarm. Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no. 1. The system cancels the alarm automatically when the fault has been corrected.

7402 EXTERNAL AL 2 RNC base station alarms (7000-7900) 4 7402 EXTERNAL AL 2 Meaning This is an external user-defined alarm. 14 Id:0900d805806692af DN99580892 Issue 08A . The system cancels the alarm automatically when the fault has been corrected. Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no. 2. The alarm is defined by the user in a HW database. Cancelling Do not cancel the alarm.

RNC base station alarms (7000-7900) 7403 EXTERNAL AL 3 5 7403 EXTERNAL AL 3 Meaning This is an external user-defined alarm. Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no. 3. DN99580892 Issue 08A Id:0900d805806692af 15 . The alarm is defined by the user in a HW database. Cancelling Do not cancel the alarm. The system cancels the alarm automatically when the fault has been corrected.

16 Id:0900d805806692af DN99580892 Issue 08A . 4. The system cancels the alarm automatically when the fault has been corrected. Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no.7404 EXTERNAL AL 4 RNC base station alarms (7000-7900) 6 7404 EXTERNAL AL 4 Meaning This is an external user-defined alarm. The alarm is defined by the user in a HW database. Cancelling Do not cancel the alarm.

Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no.RNC base station alarms (7000-7900) 7405 EXTERNAL AL 5 7 7405 EXTERNAL AL 5 Meaning This is an external user-defined alarm. The alarm is defined by the user in a HW database. The system cancels the alarm automatically when the fault has been corrected. Cancelling Do not cancel the alarm. 5. DN99580892 Issue 08A Id:0900d805806692af 17 .

18 Id:0900d805806692af DN99580892 Issue 08A . The alarm is defined by the user in a HW database. 6. Cancelling Do not cancel the alarm. Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no. The system cancels the alarm automatically when the fault has been corrected.7406 EXTERNAL AL 6 RNC base station alarms (7000-7900) 8 7406 EXTERNAL AL 6 Meaning This is an external user-defined alarm.

Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no. Cancelling Do not cancel the alarm. The system cancels the alarm automatically when the fault has been corrected. The alarm is defined by the user in a HW database.RNC base station alarms (7000-7900) 7407 EXTERNAL AL 7 9 7407 EXTERNAL AL 7 Meaning This is an external user-defined alarm. 7. DN99580892 Issue 08A Id:0900d805806692af 19 .

The system cancels the alarm automatically when the fault has been corrected. 20 Id:0900d805806692af DN99580892 Issue 08A .7408 EXTERNAL AL 8 RNC base station alarms (7000-7900) 10 7408 EXTERNAL AL 8 Meaning This is an external user-defined alarm. Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no. The alarm is defined by the user in a HW database. 8. Cancelling Do not cancel the alarm.

The system cancels the alarm automatically when the fault has been corrected. Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no. Cancelling Do not cancel the alarm. The alarm is defined by the user in a HW database. 9. DN99580892 Issue 08A Id:0900d805806692af 21 .RNC base station alarms (7000-7900) 7409 EXTERNAL AL 9 11 7409 EXTERNAL AL 9 Meaning This is an external user-defined alarm.

The alarm is defined by the user in a HW database. 22 Id:0900d805806692af DN99580892 Issue 08A . Cancelling Do not cancel the alarm. 10. Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no.7410 EXTERNAL AL 10 RNC base station alarms (7000-7900) 12 7410 EXTERNAL AL 10 Meaning This is an external user-defined alarm. The system cancels the alarm automatically when the fault has been corrected.

RNC base station alarms (7000-7900) 7411 EXTERNAL AL 11 13 7411 EXTERNAL AL 11 Meaning This is an external user-defined alarm. 11. The system cancels the alarm automatically when the fault has been corrected. DN99580892 Issue 08A Id:0900d805806692af 23 . Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no. Cancelling Do not cancel the alarm. The alarm is defined by the user in a HW database.

Cancelling Do not cancel the alarm. 24 Id:0900d805806692af DN99580892 Issue 08A . 12. Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no.7412 EXTERNAL AL 12 RNC base station alarms (7000-7900) 14 7412 EXTERNAL AL 12 Meaning This is an external user-defined alarm. The system cancels the alarm automatically when the fault has been corrected. The alarm is defined by the user in a HW database.

RNC base station alarms (7000-7900) 7413 EXTERNAL AL 13 15 7413 EXTERNAL AL 13 Meaning This is an external user-defined alarm. 13. The system cancels the alarm automatically when the fault has been corrected. Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no. The alarm is defined by the user in a HW database. Cancelling Do not cancel the alarm. DN99580892 Issue 08A Id:0900d805806692af 25 .

26 Id:0900d805806692af DN99580892 Issue 08A . The system cancels the alarm automatically when the fault has been corrected.7414 EXTERNAL AL 14 RNC base station alarms (7000-7900) 16 7414 EXTERNAL AL 14 Meaning This is an external user-defined alarm. Cancelling Do not cancel the alarm. The alarm is defined by the user in a HW database. 14. Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no.

The alarm is defined by the user in a HW database. Cancelling Do not cancel the alarm.RNC base station alarms (7000-7900) 7415 EXTERNAL AL 15 17 7415 EXTERNAL AL 15 Meaning This is an external user-defined alarm. DN99580892 Issue 08A Id:0900d805806692af 27 . The system cancels the alarm automatically when the fault has been corrected. Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no. 15.

7416 EXTERNAL AL 16 RNC base station alarms (7000-7900) 18 7416 EXTERNAL AL 16 Meaning This is an external user-defined alarm. 16. 28 Id:0900d805806692af DN99580892 Issue 08A . Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no. The system cancels the alarm automatically when the fault has been corrected. Cancelling Do not cancel the alarm. The alarm is defined by the user in a HW database.

RNC base station alarms (7000-7900) 7417 EXTERNAL AL 17 19 7417 EXTERNAL AL 17 Meaning This is an external user-defined alarm. The system cancels the alarm automatically when the fault has been corrected. Cancelling Do not cancel the alarm. The alarm is defined by the user in a HW database. Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no. DN99580892 Issue 08A Id:0900d805806692af 29 . 17.

18. Cancelling Do not cancel the alarm. The system cancels the alarm automatically when the fault has been corrected. The alarm is defined by the user in a HW database. Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no.7418 EXTERNAL AL 18 RNC base station alarms (7000-7900) 20 7418 EXTERNAL AL 18 Meaning This is an external user-defined alarm. 30 Id:0900d805806692af DN99580892 Issue 08A .

RNC base station alarms (7000-7900) 7419 EXTERNAL AL 19 21 7419 EXTERNAL AL 19 Meaning This is an external user-defined alarm. 19. DN99580892 Issue 08A Id:0900d805806692af 31 . Cancelling Do not cancel the alarm. The alarm is defined by the user in a HW database. Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no. The system cancels the alarm automatically when the fault has been corrected.

20. The alarm is defined by the user in a HW database. Cancelling Do not cancel the alarm. 32 Id:0900d805806692af DN99580892 Issue 08A .7420 EXTERNAL AL 20 RNC base station alarms (7000-7900) 22 7420 EXTERNAL AL 20 Meaning This is an external user-defined alarm. The system cancels the alarm automatically when the fault has been corrected. Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no.

RNC base station alarms (7000-7900) 7421 EXTERNAL AL 21 23 7421 EXTERNAL AL 21 Meaning This is an external user-defined alarm. The system cancels the alarm automatically when the fault has been corrected. DN99580892 Issue 08A Id:0900d805806692af 33 . 21. The alarm is defined by the user in a HW database. Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no. Cancelling Do not cancel the alarm.

34 Id:0900d805806692af DN99580892 Issue 08A . Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no. The system cancels the alarm automatically when the fault has been corrected.7422 EXTERNAL AL 22 RNC base station alarms (7000-7900) 24 7422 EXTERNAL AL 22 Meaning This is an external user-defined alarm. 22. The alarm is defined by the user in a HW database. Cancelling Do not cancel the alarm.

The alarm is defined by the user in a HW database. 23. The system cancels the alarm automatically when the fault has been corrected. DN99580892 Issue 08A Id:0900d805806692af 35 . Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no.RNC base station alarms (7000-7900) 7423 EXTERNAL AL 23 25 7423 EXTERNAL AL 23 Meaning This is an external user-defined alarm. Cancelling Do not cancel the alarm.

Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no. 24.7424 EXTERNAL AL 24 RNC base station alarms (7000-7900) 26 7424 EXTERNAL AL 24 Meaning This is an external user-defined alarm. The alarm is defined by the user in a HW database. 36 Id:0900d805806692af DN99580892 Issue 08A . The system cancels the alarm automatically when the fault has been corrected. Cancelling Do not cancel the alarm.

DN99580892 Issue 08A Id:0900d805806692af 37 . Supplementary information fields Instructions The operation depends on what kind of alarm is used as external alarm no. The alarm is defined by the user in a HW database.RNC base station alarms (7000-7900) 7425 EXTERNAL AL 25 27 7425 EXTERNAL AL 25 Meaning This is an external user-defined alarm. Cancelling Do not cancel the alarm. The system cancels the alarm automatically when the fault has been corrected. 25.

Before a unit/module is replaced at the BTS. Supplementary information fields 1 2 3 4 5 6 rack (cabinet) number shelf number slot type of unit unit number subunit number For more information. The effect of the fault on the functioning of the network element depends on the fault description. When an active alarm is a 'Start' alarm. The BTS fault descriptions are also included this alarm in case you need I-HSPA System in BTS SW release 38 Id:0900d805806692af DN99580892 Issue 08A .7650 BASE STATION FAULTY RNC base station alarms (7000-7900) 28 7650 BASE STATION FAULTY Meaning A critical fault (or faults) has occurred in the base station. see instructions on Alarm Structure. Below is the list of BTS fault(s) which may have caused BTS WN5. the site should be reset to recover from any temporary faults which might have caused the malfunctioning of the unit/module. a site reset is required to cancel the alarm. For more information.0 release. Make sure the environment does not cause the fault. cabling and correct installation of the units/modules at the BTS. If the site reset or module block/unblock does not help. Check the reason for the fault from the supplementary text field of the alarm. replace the faulty unit/module (see the source of the alarm and instructions fields of the corresponding alarms). Instructions Verify the configuration of a BTS by checking the commissioning. see base station fault descriptions in WCDMA RAN and I-HSPA System Libraries. In case of earlier SW release and in more detailed fault descriptions refer to WCDMA RAN and Libraries.

If ping to the BTS is working. If it is not working but ping to the AXC is working. If ping to the BTS is working. contact your local Nokia Siemens Networks representative. If this does not help. There is a MCU failure in the WAM or the ATM loop test at start-up has failed. Ping the BTS. visit the site and restart the BTS. replace the alarming WAM unit.RNC base station alarms (7000-7900) 7650 BASE STATION FAULTY documentation. Triple-mode: 1. 2. If the BTS reset does not help. then restart the AXC remotely so that the BTS is also restarted automatically. replace the alarming WAM unit. 2. MetroSite. change the alarming module. Ping the AXC. Ping the BTS. visit the site and restart the BTS. restart the AXC remotely so that the BTS is also automatically restarted. 3. Triple-mode: There is a fault in the WAM processor SFN interrupt or the SFN is not being updated in the WSPC MCU. If it is not working but ping to the AXC is working. restart the BTS remotely. restart the BTS remotely. If this does not help. Ping the AXC. If it is not working. MetroSite 50. FAULT NAME : ATM faulty MEANING : A WAM internal failure. If that does not help. MetroSite. 3. FlexiBTS: 1. If it is not working. FlexiBTS: There is such a fault in the FSM that the SFN is not being updated in the FSP MCU. 2. FAULT NAME MEANING : ATM processor faulty : UltraSite. MetroSite 50. FAULT NAME MEANING : Antenna link is down : Antenna (RP3) link is down: transmitter or receiver drops from DN99580892 Issue 08A Id:0900d805806692af 39 . INSTRUCTIONS : UltraSite. Reset the BTS. INSTRUCTIONS : 1.

MetroSite. MetroSite 50. If the alarming module is the Extension System Module (FSM2). or vice versa. replace the alarming unit. Download the SW again. FAULT NAME MEANING : BTS Blocked : The BTS is blocked with BTS Site Manager. 3. If the fault still exists after 10 minutes. FlexiBTS: 1. FAULT NAME : BTS file error 40 Id:0900d805806692af DN99580892 Issue 08A . If that does not help. INSTRUCTIONS : Replace the conflicting unit WSMA with the WSMB. Unblocking the BTS causes a site reset. 3. Download two different SW packages so that the faulty file is removed from the BTS. Download two different SW packages so that the faulty file is removed from the BTS. FAULT NAME MEANING : BTS config error (WSMA and WSMB can not coexist) : WSMA and WSMB units are detected in the same cabinet. unblock the BTS. Download the SW again. INSTRUCTIONS : To cancel the alarm. INSTRUCTIONS : 1. Triple-mode: 1. restart the BTS. 2. INSTRUCTIONS : UltraSite. The meaning of the fault is to avoid alarms that may be raised during a BTS maintenance task. They cannot coexist in the BTS. FAULT NAME MEANING : BTS file error : UltraSite. MetroSite. MetroSite 50. If the alarming module is the System Module (FSM1). FlexiBTS: The BTS module properties data or optical interface FPGA file is invalid or missing. The FSP MCU SW file is invalid or missing. 2. Triple-mode: The BTS unit properties data is invalid or missing. Replace the system module. replace the alarming FSM. restart it.7650 BASE STATION FAULTY RNC base station alarms (7000-7900) synchronization. 2.

Download two different SW packages so that the faulty file is removed from the BTS. Update and activate the SW to the BTS. If the fault still exists after 10 minutes. Triple-mode: 1. 2. change the alarming module. 3. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. 2. 4. Download two different SW packages so that the faulty file is removed from the BTS. FAULT NAME MEANING : Baseband Bus failure : The FlexiBTS has detected an abnormal operation or a failure in the BTS internal baseband bus. 2. b. MetroSite. Download the SW again. Check the SW files. If the ROM disk is corrupted. DN99580892 Issue 08A Id:0900d805806692af 41 . Reset the System Module.RNC base station alarms (7000-7900) 7650 BASE STATION FAULTY MEANING : Telecom configuration file/s invalid or missing. depending on the alarm source: a. or a corrupted SW file has been detected in the FLASH. Download the SW again. Reset the RF Module by blocking/unblocking it. Reset the RF Module and/or System Module. MetroSite 50. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. 5. 1. FlexiBTS: 1. INSTRUCTIONS : UltraSite. Replace the system module. Check the other active alarms. replace the alarming unit. FAULT NAME MEANING : BTS internal SW management problem : A software update to a module or subassembly has failed. 3. The failure cannot be pointed to a specific module but there are several possible fault sources. Replace the alarming module. 3.

2. Check the alarming unit/module. If the master System Module is the source or replacing the RF Module/Extension System Module does not clear the fault situation. FAULT NAME MEANING : Baseband reference clock missing (WSC) : The WSC is not able to deliver the clock signals required by the other units. Check the alarm history. Load the correct commissioning file to the BTS. Reset the RF Module by blocking/unblocking it. 4. 2. replace the alarming master System Module. If the unit/module led does not light up. FAULT NAME MEANING : Commissioning error: <x> : Some of the commissioning parameters are either missing or faulty. Reset the Extension System Module by blocking/unblocking it. 2. Check the cables between the System Module and RF Module/Extension System Module. Check that the unit/module is properly connected. Check the other active BTS alarms and act accordingly. 5. 1. 42 Id:0900d805806692af DN99580892 Issue 08A . Reset the RF Module and/or System Module. 3. INSTRUCTIONS : Replace the WSC. or there is a mismatch between them. FAULT NAME MEANING : Communication failure : Communication with the application <x> failed. depending on the alarm source: a.7650 BASE STATION FAULTY RNC base station alarms (7000-7900) 1. FSPB/Faraday: Faraday has not sent a specific mandatory indication message in the start-up during the time limit the message is expected to arrive. c. Check the commissioning parameters with the BTS Site Manager Commissioning Wizard. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. the unit/module is faulty. INSTRUCTIONS : 1. b. Replace the alarming RF Module/Extension System Module. It has not replied to the message that has been sent/resent to it. Reset the master System Module.

the FSM is faulty. a decode co-prosessor error.RNC base station alarms (7000-7900) 7650 BASE STATION FAULTY FAULT NAME MEANING : Communication failure : An internal communication fault in the decoding processing in the module. 4. 2. Replace the alarming unit/module. 1. power). If that does not help. replace the alarming WSP unit. INSTRUCTIONS : 1. Block/unblock the FSM. MetroSite. INSTRUCTIONS : UltraSite. 3. the FSP is faulty. FAULT NAME : Communication failure inside WSP MEANING : An internal communication failure between the DSP processors. Another possibility is that there is a mismatch between the BTS configuration and the RNC/I-HSPA adapter parameters. FAULT NAME MEANING : Configuration error: <x> : There is a compatibility problem in the BTS HW/SW versions or the HW/HW configuration. Check that the BTS cell parameters from the RNC/I-HSPA adapter match the BTS HW configuration (for example frequency. Otherwise. DN99580892 Issue 08A Id:0900d805806692af 43 . INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. replace the faulty module (System Module). If only one FSP in the BTS generates this alarm. The fault may be in the WTR or WPA (see Troubleshooting instructions). 2. 2. FlexiBTS: 1. Triple-mode: 1. Check the RNC/I-HSPA adapter alarms for the alarming local cell (LCR). check for other alarms. If all FSPs generate this alarm. Block the alarming WSP. Check the installed HW/SW version compatibility and the HW compatibility with the current BTS configuration. If the "# autonomous reset as recovery action" alarm has occurred for the alarming WSP. Reset the alarming unit/module. 2. for example. MetroSite 50. 3.

which means that messages do not get through via that DSC-bus. Block/unblock the alarming unit. FlexiBTS: Data or states are corrupted in the ATM. Triple-mode: The AXC is missing. 2. INSTRUCTIONS : 1. MetroSite 50. FAULT NAME MEANING : FSP Frame synchronisation failed : The frame synchronization burst. Check the transmission connections. FAULT NAME MEANING : DSC-bus failure : There is a failure in the bus between the WAM and WSP (DSC-bus). replace the WAM unit. SFN or SFCLK signal from the 44 Id:0900d805806692af DN99580892 Issue 08A . MetroSite 50. 3. If that does not help. data or states are corrupted in the ATM. INSTRUCTIONS : UltraSite. FAULT NAME MEANING : Connection to transmission broken : UltraSite. Triple-mode: 1. reset the WAM. or there are possible hardware or transmission related failures. Check the transmission connections. FAULT NAME MEANING : DSC-bus failure : There are communication problems between the WAM and WSP. 2. If that does not help. This alarm may occur if the WSP is hot removed or the WSP crashes. replace the alarming unit. 3. replace the alarming System Module. Reset the site. If the transmission type is the AXC. Replace the alarming unit. 2. MetroSite. or there are possible hardware or transmission related failures.7650 BASE STATION FAULTY RNC base station alarms (7000-7900) 4. Recommission the BTS to ensure that all parameters are correctly configured. FlexiBTS: 1. MetroSite. INSTRUCTIONS : If the failure still exists after the site reset.

RNC base station alarms (7000-7900)

7650 BASE STATION FAULTY

FCM is missing. INSTRUCTIONS : 1. Reset the site. 2. If that does not help, replace the System Module.

FAULT NAME MEANING

: Failure in optical RP3 interface : The FlexiBTS has detected an abnormal operation or a failure in an optical RP3 interface between two modules. The failure cannot be pointed to a specific module but there are several possible fault sources. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. 1. Check the other active BTS alarms and act accordingly. 2. Check the cables between the System Module and RF Module/Extension System Module. Note that dirty optical connectors may cause the signal level to drop too low. 3. Depending on the alarm source, reset the RF Module, Extension System Module and/or System Module by blocking/unblocking it. 4. Replace the alarming module's Small Form Factor Pluggable (SFP). Check also the SFP in the other end and replace it, if needed. 5. Replace the alarming RF Module/Extension System Module. 6. If the System Module is the only alarming source or replacing the RF Module/Extension System Module does not clear the fault situation, replace the alarming System Module.

FAULT NAME MEANING

: Fault between WAM and WSP SFN (WSP) : UltraSite, MetroSite, MetroSite 50, Triple-mode: Synchronization between the WAM and WSP is lost.

FlexiBTS: Synchronization between the FCM and FSP is lost. INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode: 1. If only one WSP in the cabinet generates this alarm, the WSP is faulty. 2. If all WSPs in a subrack generate this alarm, the WAM is faulty. 3. If all WSPs generate this alarm, the WSC/WMC is faulty. Otherwise, check for other alarms. If the "# autonomous reset

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as a recovery action" alarm has occurred for the faulty WSP, replace the faulty WSP unit. FlexiBTS: 1. If only one FSP in the BTS generates this alarm, the FSP is faulty. 2. If all FSPs generate this alarm, the FSM is faulty. 3. Block/unblock the FSM. 4. If that does not help, replace the faulty module (System Module).

FAULT NAME : Fault in ATM interface MEANING : The WAM ATM interface is not responding correctly. INSTRUCTIONS : 1. Block/unblock the alarming unit. This resets the BTS. 2. If that does not help, replace the alarming unit.

FAULT NAME MEANING

: Fault in ATM interface : WAM ATM interface, AXC or CIF bus failure. The AXC may have been reset.

WAM processor failure. INSTRUCTIONS : 1. Block/unblock the alarming unit. This will reset the BTS. 2. Swap the WAM units between subracks and check if the alarm follows the unit. Replace the alarming WAM unit. 3. Check the AXU. 4. Check the backplane connection between the WAM and AXU.

FAULT NAME MEANING

: Fault in O&M and DSP SW interface : UltraSite, MetroSite, MetroSite 50, Triple-mode: A communication failure between the WAM and DSP.

FlexiBTS: A communication failure between the FCM and FSP. INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:

1. Block/unblock the alarming unit. 2. Replace the alarming unit. FlexiBTS:

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1. Block/unblock the alarming unit. 2. Replace the System Module.

FAULT NAME MEANING

: Frame clock deviation fault : Synchronization to the clock control unit frame pulse has been achieved earlier but it differs from the currently received frame pulse. The internally generated frame clock may have drifted. INSTRUCTIONS : 1. Check the cables between the System Module and RF Module/Extension System Module. 2. Reset the alarming System Module. 3. Replace the alarming System Module.

FAULT NAME MEANING

: Incompatible unit detected : An unsupported unit (for example a WSMA, WTRA, WSPA, WMCM or WTRB) has been detected in the cabinet. INSTRUCTIONS : Replace the unsupported unit with a unit of the correct type.

FAULT NAME MEANING

: No connection to AXU : The master WAM detected that the AXU does not respond to polling messages. INSTRUCTIONS : 1. Check for alarms on the AXC. 2. Restart the AXC remotely. This will also cause a BTS restart. 3. Change the alarming AXC unit.

FAULT NAME : No connection to Flexi transport submodule MEANING : The connection to the Flexi Transport submodule (FTM) is lost. INSTRUCTIONS : Note: Perform the steps below in the listed order until the alarm disappears. 1. Reset the site. 2. Replace the Transport submodule, which is located inside the System Module.

FAULT NAME MEANING

: No connection to unit : The connection to a unit that belongs to the BTS configuration has been lost. INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:

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1. Check the alarm history, alarming unit and subrack. 2. If SW updates have been done recently, reload the SW. 3. If the WAF or WIC is alarming, try recommissioning the site. 4. Check that the unit is properly connected. If the unit LED does not light up, the unit is faulty. The fault may also be in the WPS unit or backplane. 5. Check the power cables and connectors as well as the I2C bus cables. Cancel alarms: Removing and inserting the WIC, WSM or primary WAM causes a site reset. If both WSCs are removed, inserting the first removed WSC back into the cabinet causes a site reset. If the 7650 BASE STATION FAULTY alarm is issued, reset the site. First try to reset the site with the software. If that does not help, replace the alarming unit. FlexiBTS: 1. Check that the module is properly connected. If the module LED does not light up, the module is faulty. Check the alarming module. 2. Check the alarm history.

FAULT NAME MEANING

: Oven oscillator clock missing : The WSC is not able to deliver the clock signals required by the other units. INSTRUCTIONS : Replace the clock unit.

FAULT NAME MEANING

: POST test failed : The unit or module has been tested during the BTS power-on self test (POST) and a failure has been detected. INSTRUCTIONS : 1. Block/unblock the alarming unit/module. 2. Remove/reinsert the alarming unit/module. 3. Replace the alarming unit/module.

FAULT NAME MEANING

: Power unit output voltage fault : The output voltage is too low or too high.

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If the WSP is faulty. Check the units that are supplied by the alarming WPS. FAULT NAME MEANING : R-bus error : UltraSite. MetroSite. 3. Triple-mode: The bus between the WSP and WTR does not work. Check the active RF Module alarms and act accordingly. INSTRUCTIONS : UltraSite. Check and correct the contents of the commissioning file. 4.RNC base station alarms (7000-7900) 7650 BASE STATION FAULTY Usually the reason for the fault is the unit itself but in some cases the reason can be the unit that the WPS feeds. Replace the alarming WPS unit. MetroSite. 2. 4. DN99580892 Issue 08A Id:0900d805806692af 49 . check the WTR and WSM cable. FlexiBTS: Error in the FSP or in the connection between the FSP and FCM. MetroSite 50. Check the other active alarms. 5. The R-bus errors are probably caused by a faulty WSM or WTR. Replace the faulty unit. MetroSite 50. Check the cabling between the System Module and RF Module. FlexiBTS: 1. it may affect the WPS and the "Output Voltage Fault" alarm is generated. 3. 3. 2. INSTRUCTIONS : 1. INSTRUCTIONS : 1. FAULT NAME MEANING : SW does not support commissioning file : The software does not support the new commissioning file loaded to the BTS. Load the correct commissioning file to the BTS. Run a WCDMA BTS loop test to locate the faulty unit. If there are no active WSM/WMC alarms. Triple-mode: 1. Check the backplane connectors and cables. If a short circuit occurs in the fed unit. Replace the faulty module (System Module). block/unblock it. 2. the reason for the alarm is a faulty WSM/WMC or WSP. If the WSM/WMC also generates an alarm from a WTR unit.

7650 BASE STATION FAULTY RNC base station alarms (7000-7900) 2. If the ambient temperature is too low. FAULT NAME MEANING : Telecom configuration failure : A telecom slave configurations or registrations failure. Check the ambient temperature of the BTS/modules. Reset the System Module. A unit RNW configuration failure. 2. that is. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. Triple-mode: A WSP unit to WAM allocation failure. the unit needs to be blocked/unblocked to get it initialized/configured again. If the ambient temperature is too high. If there was an internal failure. FAULT NAME MEANING : Temperature alarm : The internal temperature of the RF Module or System Module exceeds the threshold value. or the ambient temperature of the module(s) is outside the specified limits. the BTS modules are not covered with anything. MetroSite 50. MetroSite. make sure the airflow to the BTS modules is unobstructed. A telecom RNW reconfiguration failure. FlexiBTS: If there was an internal failure. 50 Id:0900d805806692af DN99580892 Issue 08A . 2. the module needs to be blocked/unblocked to get it initialized/configured again. 1. Triple-mode: Block/unblock the alarming unit. FlexiBTS: An FSP unit to FCM allocation failure. Replace the System Module. FAULT NAME MEANING : System Module failure : The FlexiBTS has detected an abnormal operation or a failure in the internal functionality of the System Module. INSTRUCTIONS : UltraSite. Update the BTS SW. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. MetroSite. Or UltraSite. MetroSite 50. 1. in the case of an FR. Check the other BTS alarms and act accordingly.

Block/unblock the alarming unit. FAULT NAME : Unit SW download failed MEANING : The software update to the unit or subunit has failed. Triple-mode: 1. 4. Typically this happens when a new unit version is installed and there is an older BTS SW in use that does not support the new unit version. If the FCM is the alarm source. FCM: Reset the BTS. 3. 2. DN99580892 Issue 08A Id:0900d805806692af 51 . If Step 2 does not help. Reset the alarming module by blocking/unblocking it. INSTRUCTIONS : 1. MetroSite50. If the WAM is the alarm source. If step 3 does not help. INSTRUCTIONS : UltraSite. 3. MetroSite. replace the alarming unit. perform a power-off reset. Download the BTS SW again. Replace the alarming module. check the RNC IP address in the commissioning file and modify the file if needed. replace the alarming unit. 3. FAULT NAME : Unit initialization failure MEANING : A unit or an IP address initialisation has failed. If Step 2 does not help. perform a power-off reset. If so. 3. If that does not help. 4. replace the alarming module. 2. Block/unblock the alarming unit. If that does not help. FlexiBTS: 1. check the RNC IP address in the commissioning file and modify the file if needed. Check the alarm history to know why the WAMs' switchover occurred. replace the alarming unit. If that does not help. this alarm causes the alarm. FAULT NAME MEANING : Unit not supported by current BTS SW version : An unsupported unit was found in the BTS. Check if the non-commissioned WAM is the Master WAM.RNC base station alarms (7000-7900) 7650 BASE STATION FAULTY it takes a while for the BTS/modules to heat themselves to the threshold value. 2.

Replace both WSC units. 2. FAULT NAME MEANING : WAM internal error : The Telecom SW does not communicate with the ATM SW because of a fault. Replace the alarming unit. 3. Cancelling Do not cancel the alarm. The system cancels the alarm automatically when the fault has been corrected. INSTRUCTIONS : N/A FAULT NAME MEANING : WCI baseband reference clock failure : The master or redundant WSC does not generate Baseband Reference Clock (BRCLK) to the WCI because of an internal failure or a clock driver failure in the WSC unit. Block/unblock the alarming unit. FAULT NAME : WIB unit AC line break fault MEANING : There is a mains break.7650 BASE STATION FAULTY RNC base station alarms (7000-7900) INSTRUCTIONS : Replace the unit or upgrade the BTS SW. FAULT NAME : Unit synchronization failed MEANING : The WAM/WSPC synchronization has failed. 2. INSTRUCTIONS : 1. Some of the WSP/FSP DSP processors may be broken and out of use. INSTRUCTIONS : 1. 52 Id:0900d805806692af DN99580892 Issue 08A . The BTS power supply is cut off. Replace the WCI unit. FAULT NAME MEANING : WSP PCI-bus failure : There is a fault in the internal WSP/FSP PCI bus target (DSP) connections. INSTRUCTIONS : Replace the alarming unit/module. INSTRUCTIONS : Check the power supply to the BTS. Block/unblock the active WSC unit. FAULT NAME MEANING : Unknown HW resource : A unit cannot be identified by its product code or by its physical device address (object ID). INSTRUCTIONS : Replace the alarming unit/module.

When an active alarm is a 'Start' alarm. Supplementary information fields 1 2 3 4 5 6 rack (cabinet) number shelf number slot type of unit unit number subunit number For more information. Instructions Verify the configuration of a BTS by checking the commissioning.RNC base station alarms (7000-7900) 7651 BASE STATION OPERATION DEGRADED 29 7651 BASE STATION OPERATION DEGRADED Meaning A major fault (or faults) has occurred in the base station. Before a unit/module is replaced at the BTS. In case of earlier SW release and in case you need more detailed fault descriptions refer to WCDMA RAN and I-HSPA System DN99580892 Issue 08A Id:0900d805806692af 53 . If the site reset or module block/unblock does not help. cabling and correct installation of the units/modules at the BTS. see instructions on Alarm Structure.0 release. The effect of the fault on the functioning of the network element depends on the fault description. the site should be reset to recover from any temporary faults which might have caused the malfunctioning of the unit/module. a site reset is required to cancel the alarm. replace the faulty unit/module (see the source of the alarm and instructions fields of the corresponding alarms). For more information. Below is the list of BTS fault(s) which may have caused this alarm in BTS WN5. Check the reason for the fault from the supplementary text field of the alarm. Make sure the environment does not cause the fault. see base station fault descriptions in WCDMA RAN and I-HSPA System Libraries.

replace the alarming WAM unit. FAULT NAME : ATM faulty MEANING : A WAM internal failure. If it is not working. Triple-mode: There is a fault in the WAM processor SFN interrupt or the SFN is not being updated in the WSPC MCU. MetroSite. If it is not working. restart the BTS remotely. replace the alarming WAM unit. If ping to the BTS is working. visit the site and restart the BTS. FlexiBTS: There is such a fault in the FSM that the SFN is not being updated in the FSP MCU. visit the site and restart the BTS. If this does not help. 2. Ping the BTS. then restart the AXC remotely so that the BTS is also restarted automatically. 3. FAULT NAME MEANING : ATM processor faulty : UltraSite. 2. If that does not help. If it is not working but ping to the AXC is working. restart the AXC remotely so that the BTS is also automatically restarted. restart the BTS remotely. contact your local Nokia Siemens Networks representative. MetroSite. The BTS fault descriptions are also included in BTS SW release documentation. If the BTS reset does not help. 3. INSTRUCTIONS : UltraSite. Ping the AXC. If ping to the BTS is working. There is a MCU failure in the WAM or the ATM loop test at start-up has failed. change the alarming module. MetroSite 50. FAULT NAME : ATM traffic overload 54 Id:0900d805806692af DN99580892 Issue 08A . Triple-mode: 1. Ping the AXC.7651 BASE STATION OPERATION DEGRADED RNC base station alarms (7000-7900) Libraries. Ping the BTS. FlexiBTS: 1. MetroSite 50. INSTRUCTIONS : 1. Reset the BTS. 2. If it is not working but ping to the AXC is working. If this does not help.

run "Fast Tune BTS Clock" with BTS Site Manager after the switchover when the new WSC is taken into use. restart the BTS. The maximum capacity is exceeded and some data is discarded. INSTRUCTIONS : 1. To make sure that the tuning is correct. INSTRUCTIONS : 1. 2. Check the other transmission elements' active alarms (see the Alarms for AXC document). or a corrupted flash file system. If other flash memory-related alarms are active for the alarming unit at the same time. 2. If the alarming module is the System Module (FSM1). Run fast tuning with BTS Site Manager. FAULT NAME MEANING : Active clock tuning fault : The phase measurement cannot be performed in the active WSC or WMC. The error can be caused by a unit reset during the SW update. 3.RNC base station alarms (7000-7900) 7651 BASE STATION OPERATION DEGRADED MEANING : There is a buffer overflow caused by a traffic overload. Retry the SW update. INSTRUCTIONS : 1. 2. replace the alarming FSM. If that does not help. The DAC DN99580892 Issue 08A Id:0900d805806692af 55 . FAULT NAME MEANING : BTS Master Clock tuning failure : The OCXO adjustment area is reaching its limit value. a hardware problem in the unit or cabinet. 3. AXC and RNC. restart it. Check the data integrity from the incoming Iub (see Troubleshooting instructions). the redundant clock is not tuned. Check that bandwidths (cells/s) are the same at the BTS. If there is a WMC or only one WSC. Note that because of a fault situation in the active clock. INSTRUCTIONS : 1. Replace the alarming unit. the tuning continues but the cells remain disabled. FAULT NAME MEANING : Antenna link is down : Antenna (RP3) link is down: transmitter or receiver drops from synchronization. Block/unblock the alarming unit. 2. replace the alarming unit. FAULT NAME MEANING : BS SW download or activation failed : The SW update to the BTS has failed. If the alarming module is the Extension System Module (FSM2).

4. 2. FAULT NAME MEANING : BTS RNC/I-HSPA interface signalling link failure : An AAL2 signalling link failure. 3. FlexiBTS: 1. Start the fast tuning with BTS Site Manager. INSTRUCTIONS : 1. INSTRUCTIONS : 1. 3. FAULT NAME MEANING : BTS RNC/I-HSPA interface signalling link failure : A common NBAP link failure. Check the reference signal from the FTM. 56 Id:0900d805806692af DN99580892 Issue 08A . Check the BTS and RNC transmission settings. Reset the AXC. 4. The range for the DAC word is 0 . Note! The BTS and the AXC can be restarted remotely.7651 BASE STATION OPERATION DEGRADED RNC base station alarms (7000-7900) word value of the OCXO is lower than 205 or greater than 3891 (5% of the total adjustment area). 4. Check the BTS and RNC transmission settings. INSTRUCTIONS : UltraSite. If that does not help. Note! The BTS and the AXC can be restarted remotely. replace the system module. Reset the BTS. The most common reason for this alarm is a frequently breaking transmission.4095. Reset the site. 2. Check the other transmission elements' active alarms (see the Alarms for AXC document). Reset the AXC. It can be caused by a transmission network problem. Change the WAM unit. Triple-mode: 1. 2. MetroSite. The most common reason for this alarm is a frequently breaking transmission. It can be caused by a broken WAM. Change the WAM unit. Check the other transmission elements' active alarms (see the Alarms for AXC document). 3. Check the transmission links to the RNC/I-HSPA adapter. MetroSite 50. 2.

2. Check the other transmission elements' active alarms (see the Alarms for AXC document). Replace the System Module. If the fault still exists after 10 minutes. 4. MetroSite 50. Download two different SW packages so that the faulty file is removed from the BTS. 2. 4. Check the BTS and RNC/I-HSPA adapter transmission settings. 4. Change the WAM unit. MetroSite. INSTRUCTIONS : UltraSite. 3. 2. Note! The BTS and the AXC can be restarted remotely. 3. Triple-mode: 1.RNC base station alarms (7000-7900) 7651 BASE STATION OPERATION DEGRADED 3. Check the BTS and RNC transmission settings. Triple-mode: The BTS unit properties data is invalid or missing. 3. Reset the BTS. Check the BTS and RNC transmission settings. The FSP MCU SW file is invalid or missing. Reset the AXC. FlexiBTS: DN99580892 Issue 08A Id:0900d805806692af 57 . MetroSite. Replace the System Module. It can be caused by the RNC. Triple-mode: 1. FlexiBTS: The BTS module properties data or optical interface FPGA file is invalid or missing. FAULT NAME MEANING : BTS RNC/I-HSPA interface signalling link failure : A dedicated Node-B Application Protocol (NBAP) link failure. Check the transmission links to the RNC. MetroSite 50. MetroSite. replace the alarming unit. INSTRUCTIONS : UltraSite. FlexiBTS: 1. MetroSite 50. FAULT NAME MEANING : BTS file error : UltraSite. Download the SW again.

Download the SW again. 3. Update and activate the SW to the BTS. Download two different SW packages so that the faulty file is removed from the BTS. Replace the system module. Check the other active alarms. Triple-mode: 1. Reset the System Module. FlexiBTS: 1. 3. b. 2. 1. 3. Replace the alarming module. depending on the alarm source: a. 2. FAULT NAME : BTS file error MEANING : Telecom configuration file/s invalid or missing. or a corrupted SW file has been detected in the FLASH. Download two different SW packages so that the faulty file is removed from the BTS. change the alarming module. 58 Id:0900d805806692af DN99580892 Issue 08A . INSTRUCTIONS : UltraSite. Replace the system module. If the ROM disk is corrupted. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. replace the alarming unit. 3. MetroSite 50. 2. Check the SW files. MetroSite. If the fault still exists after 10 minutes. Download the SW again. Download two different SW packages so that the faulty file is removed from the BTS. FAULT NAME MEANING : BTS internal SW management problem : A software update to a module or subassembly has failed. Download the SW again.7651 BASE STATION OPERATION DEGRADED RNC base station alarms (7000-7900) 1. 4. Reset the RF Module and/or System Module. 2. Reset the RF Module by blocking/unblocking it. 5.

Normally. Perform a BTS site reset. The used sources are defined into the BTS configuration during the commissioning phase. note the following: If the GPS receiver is not locked to any satellite. Background information: There is a fixed synchronization priority list in the FlexiBTS: -Priority 1: PPS (Pulse Per Second) signal connected to the Synchronization Input interface (Sync In) of the System Module. the only permanent cure is to change the GPS antenna location. 2. select the commissioned synchronization option and perform the steps below in the listed order until the alarm disappears. all the sources are not in use at the same time (it depends on the network planning and BTS configuration. Perform a (remote) power reset for the GPS receiver. The alarm is not generated if the highest commissioned synchronization source is present. no matter what the lower level source statuses are. Normally the PPS signal is generated by the GPS receiver. -Priority 2: external 2. One indication of a fairly poor sky visibility is that the alarm is activated/canceled every now and then. If there is a GPS receiver commissioned at the BTS site. The most common reason is that the GPS receiver does not see any satellites because of poor antenna installation (poor sky visibility). -Priority 3: the reference coming from the integrated transmission unit (FTM). it turns off the PPS signal which is normally delivered to the BTS (Sync In interface). DN99580892 Issue 08A Id:0900d805806692af 59 . two or all the synchronization reference signal(s). For this.048MHz signal connected to the Sync In interface. There may be a malfunction in the GPS receiver. GPS receiver (PPS source): 1.RNC base station alarms (7000-7900) 7651 BASE STATION OPERATION DEGRADED FAULT NAME MEANING : BTS reference clock missing : This alarm is generated if the reference clock monitoring function of the BTS does not receive one. There may be a malfunction in the BTS. 3. INSTRUCTIONS : Depending on the installed and commissioned synchronization source(s) listed in section "Meaning".

5. There may be a HW fault in the GPS receiver. 5. but there may be cuts in the Iub interface causing the FTM clock to drop to holdover mode. note the following: The FTM unit operates so that if it is not locked to a synchronization source. Check the cable and the connectors. Check the operation and if performing a BTS site reset does not help. if needed. FAULT NAME MEANING : Baseband Bus failure : The FlexiBTS has detected an abnormal operation or a failure 60 Id:0900d805806692af DN99580892 Issue 08A . If this does not help. detailed instructions cannot be given . If there is an integrated transmission unit (FTM) commissioned at the BTS site. Perform a BTS site reset. Check the synchronization settings of the FTM unit. 3. if needed. Especially the alarm activity (frequent alarms/cancels instead of a stable alarm state) points to the instability of the transmission network. there may be an equipment failure in the System Module. There may be a malfunction in the BTS. In this case. The GPS cable and/or connectors may be damaged. check the cables.refer to the appropriate user manual of the device for further actions.7651 BASE STATION OPERATION DEGRADED RNC base station alarms (7000-7900) 4. 2. replace the System Module. Note that because the device type is not known. check the alarms of that device and act accordingly. There may be a malfunction in the BTS. causing the FTM's internal clock to drop to holdover mode. The synchronization source of the FTM (set by the FTM synchronization priority setting) may be missing. Check the alarms of the FTM unit and act accordingly. 4. Note: Normally the reason is not an equipment fault. it turns off the clock reference signal which is normally delivered to the BTS master clock. Iub reference (FTM as source): 1. There may be an equipment failure in the FTM unit. Check the operation and change the HW. If the previous steps do not help. not to a fault in the unit.048MHz signal source commissioned at the BTS site. External 2. 2.048MHz signal: 1. If there is an external 2. the fault in the transmission NETWORK must be corrected. Perform a BTS site reset. Check the operation and replace the unit.

Reset the RF Module and/or System Module. 5. Reset the master System Module. 2. 2. FAULT NAME MEANING : Commissioning error: <x> : Some of the commissioning parameters are either missing or faulty. FAULT NAME : Cabinet door open MEANING : The cabinet door is open or the cabinet door sensor is faulty. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. INSTRUCTIONS : 1. The failure cannot be pointed to a specific module but there are several possible fault sources. Load the correct commissioning file to the BTS. c. replace the alarming master System Module. 2. 1. If the master System Module is the source or replacing the RF Module/Extension System Module does not clear the fault situation. Reset the RF Module by blocking/unblocking it. DN99580892 Issue 08A Id:0900d805806692af 61 . Check the cables between the System Module and RF Module/Extension System Module. Ensure that the cabinet doors are properly closed. depending on the alarm source: a. or there is a mismatch between them. Replace the alarming RF Module/Extension System Module. Check the other active BTS alarms and act accordingly.RNC base station alarms (7000-7900) 7651 BASE STATION OPERATION DEGRADED in the BTS internal baseband bus. b. Note: this alarm can be enabled or disabled in commissioning. Reset the Extension System Module by blocking/unblocking it. 1. 3. 4. Check the commissioning parameters with the BTS Site Manager Commissioning Wizard. FAULT NAME MEANING : Commissioning parameter mismatch : A commissioning parameter does not have a valid value (the parameter is missing or it has a value outside the value range) or there are errors in the commissioning file. Check that the door switches function correctly and that they have been adjusted correctly.

Block the alarming WSP. Replace the alarming unit/module. INSTRUCTIONS : UltraSite. If the "# autonomous reset as recovery action" alarm has occurred for the alarming WSP. If all FSPs generate this alarm.7651 BASE STATION OPERATION DEGRADED RNC base station alarms (7000-7900) INSTRUCTIONS : Reconfigure the BTS with Commissioning Wizard. Check that the unit/module is properly connected. INSTRUCTIONS : 1. for example. 2. replace the faulty module (System Module). 2. Otherwise. FAULT NAME : Communication failure inside WSP MEANING : An internal communication failure between the DSP processors. the FSP is faulty. If that does not help. Triple-mode: 1. FAULT NAME MEANING : Communication failure : An internal communication fault in the decoding processing in the module. The fault may be in the WTR or WPA (see Troubleshooting instructions). a decode co-prosessor error. the unit/module is faulty. 4. MetroSite. If the unit/module led does not light up. 3. MetroSite 50. replace the alarming WSP unit. check for other alarms. If only one FSP in the BTS generates this alarm. FSPB/Faraday: Faraday has not sent a specific mandatory indication message in the start-up during the time limit the message is expected to arrive. 2. FlexiBTS: 1. Check the alarm history. Block/unblock the FSM. 2. It has not replied to the message that has been sent/resent to it. Check the alarming unit/module. INSTRUCTIONS : 1. FAULT NAME MEANING : Communication failure : Communication with the application <x> failed. 62 Id:0900d805806692af DN99580892 Issue 08A . Reset the alarming unit/module. the FSM is faulty.

Check that the BTS cell parameters from the RNC/I-HSPA adapter match the BTS HW configuration (for example frequency. 1. reset the WAM. INSTRUCTIONS : UltraSite. FAULT NAME MEANING : Connection to transmission broken : UltraSite. Recommission the BTS to ensure that all parameters are correctly configured. 2. Reset the site. 2. Check the RNC/I-HSPA adapter alarms for the alarming local cell (LCR). Another possibility is that there is a mismatch between the BTS configuration and the RNC/I-HSPA adapter parameters. Triple-mode: The AXC is missing. Check the installed HW/SW version compatibility and the HW compatibility with the current BTS configuration. If that does not help. Check the transmission connections. If the transmission type is the AXC. FlexiBTS: 1. Check the transmission connections. data or states are corrupted in the ATM. or there are possible hardware or transmission related failures. If that does not help. 3. 3. MetroSite 50. FlexiBTS: Data or states are corrupted in the ATM.RNC base station alarms (7000-7900) 7651 BASE STATION OPERATION DEGRADED FAULT NAME MEANING : Configuration error: <x> : There is a compatibility problem in the BTS HW/SW versions or the HW/HW configuration. Triple-mode: 1. 4. FAULT NAME : DSC-bus failure DN99580892 Issue 08A Id:0900d805806692af 63 . power). INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. replace the alarming System Module. or there are possible hardware or transmission related failures. 3. replace the alarming unit. MetroSite. 2. MetroSite. MetroSite 50.

Block/unblock the alarming unit. otherwise block/unblock the BTS. 2. FlexiBTS: 1.7651 BASE STATION OPERATION DEGRADED RNC base station alarms (7000-7900) MEANING : There is a failure in the bus between the WAM and WSP (DSC-bus). feeder loss and MHA gain are correct in the commissioning file. If the faulty FSP is in the extension module. 2. Reconfiguration commissioning is required for correcting the values. MetroSite. FAULT NAME MEANING : DSC-bus failure : There are communication problems between the WAM and WSP. The error can be caused by a missing parameter in the commissioning file: the cabling information (main. 2. for example. feeder loss. FAULT NAME MEANING : Error in commissioning data : The WTR initialisation parameters are faulty. Replace the alarming unit. INSTRUCTIONS : 1. MetroSite 50. which means that messages do not get through via that DSC-bus. Restart the AXC remotely. replace the WAM unit. FAULT NAME MEANING : Failure in AXU initialization : The BTS has lost connection to the AXU or the AXU SW is incompatible. INSTRUCTIONS : 1. INSTRUCTIONS : UltraSite. This will also cause a BTS restart. Check the AXC configuration. 64 Id:0900d805806692af DN99580892 Issue 08A . This alarm may occur if the WSP is hot removed or the WSP crashes. local cell resources. Replace the alarming unit. Check that the cell parameters. FAULT NAME MEANING : DSP failure in radiolink creation : Radiolink creation has failed repeatedly due to the DSP rejection. Triple-mode: 1. Update the information if needed. Block/unblock the alarming unit. The AXU does not respond to requests from the BTS. INSTRUCTIONS : 1. diversity). INSTRUCTIONS : If the failure still exists after the site reset. block/unblock the extension module. RX cabling. 2.

RNC base station alarms (7000-7900)

7651 BASE STATION OPERATION DEGRADED

FAULT NAME MEANING

: Failure in optical RP3 interface : The FlexiBTS has detected an abnormal operation or a failure in an optical RP3 interface between two modules. The failure cannot be pointed to a specific module but there are several possible fault sources. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. 1. Check the other active BTS alarms and act accordingly. 2. Check the cables between the System Module and RF Module/Extension System Module. Note that dirty optical connectors may cause the signal level to drop too low. 3. Depending on the alarm source, reset the RF Module, Extension System Module and/or System Module by blocking/unblocking it. 4. Replace the alarming module's Small Form Factor Pluggable (SFP). Check also the SFP in the other end and replace it, if needed. 5. Replace the alarming RF Module/Extension System Module. 6. If the System Module is the only alarming source or replacing the RF Module/Extension System Module does not clear the fault situation, replace the alarming System Module.

FAULT NAME MEANING

: Fault between WAM and WSP SFN (WSP) : UltraSite, MetroSite, MetroSite 50, Triple-mode: Synchronization between the WAM and WSP is lost.

FlexiBTS: Synchronization between the FCM and FSP is lost. INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode: 1. If only one WSP in the cabinet generates this alarm, the WSP is faulty. 2. If all WSPs in a subrack generate this alarm, the WAM is faulty. 3. If all WSPs generate this alarm, the WSC/WMC is faulty. Otherwise, check for other alarms. If the "# autonomous reset as a recovery action" alarm has occurred for the faulty WSP, replace the faulty WSP unit. FlexiBTS:

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1. If only one FSP in the BTS generates this alarm, the FSP is faulty. 2. If all FSPs generate this alarm, the FSM is faulty. 3. Block/unblock the FSM. 4. If that does not help, replace the faulty module (System Module).

FAULT NAME : Fault in ATM interface MEANING : The WAM ATM interface is not responding correctly. INSTRUCTIONS : 1. Block/unblock the alarming unit. This resets the BTS. 2. If that does not help, replace the alarming unit.

FAULT NAME MEANING

: Fault in ATM interface : WAM ATM interface, AXC or CIF bus failure. The AXC may have been reset.

WAM processor failure. INSTRUCTIONS : 1. Block/unblock the alarming unit. This will reset the BTS. 2. Swap the WAM units between subracks and check if the alarm follows the unit. Replace the alarming WAM unit. 3. Check the AXU. 4. Check the backplane connection between the WAM and AXU.

FAULT NAME MEANING

: Fault in O&M and DSP SW interface : UltraSite, MetroSite, MetroSite 50, Triple-mode: A communication failure between the WAM and DSP.

FlexiBTS: A communication failure between the FCM and FSP. INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode: 1. Block/unblock the alarming unit. 2. Replace the alarming unit. FlexiBTS: 1. Block/unblock the alarming unit. 2. Replace the System Module.

66

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RNC base station alarms (7000-7900)

7651 BASE STATION OPERATION DEGRADED

FAULT NAME MEANING

: Flash operation failure : A flash memory operation failure. If this alarm continuously appears, the flash chip may be broken. INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode: 1. Check the other active alarms. If the ROM disk is corrupted, change the alarming unit. 2. Block/unblock the alarming unit. There are no recovery actions and due to that the block/unblock can be tried once. If that does not help, replace the alarming unit. FlexiBTS: 1. Check the other active alarms. If the ROM disk is corrupted, change the alarming module. 2. Block/unblock the alarming module. There are no recovery actions and due to that the block/unblock can be tried once. If that does not help, replace the alarming module.

FAULT NAME MEANING

: Incompatible SW version detected : A new unit with an incompatible SW has probably been inserted in the BTS. INSTRUCTIONS : Update compatible SW to the BTS (check the SW versions to see the active SW version, and update the active SW version), unless it is automatically updated by NetAct. Related BTS - AXC interface: check the SW version of the BTS and AXC, and update compatible SW to the AXC or BTS.

FAULT NAME MEANING

: Incompatible unit detected : An unsupported unit (for example a WSMA, WTRA, WSPA, WMCM or WTRB) has been detected in the cabinet. INSTRUCTIONS : Replace the unsupported unit with a unit of the correct type.

FAULT NAME MEANING

: Incomplete network parameters received from AXU : Mandatory DCN and/or ATM parameters are only partially received from the AXU to a WAM unit. INSTRUCTIONS : Check the parameters entered to the AXC and correct, if necessary.

FAULT NAME MEANING

: Mains power break, running Battery Backup : There is a fault in the mains power supply. The BTS has received a Battery Backup alarm and the Intelligent Shutdown procedure has started. INSTRUCTIONS : Check the mains power supply.

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RNC base station alarms (7000-7900)

FAULT NAME MEANING

: Missing NBAP Cell parameters, defaults are used : One or more cell parameters are missing from the RNC/I-HSPA adapter configuration data and the BTS commissioning file. INSTRUCTIONS : 1. If the parameters are configured to the RNC/I-HSPA adapter, delete and recreate the BTS Object in OMS. 2. Reconfigure the BTS with Commissioning Wizard if the default values for the cell parameters (such as rampdown time/step) are not appropriate.

FAULT NAME MEANING

: No connection to unit : The connection to a unit that belongs to the BTS configuration has been lost. INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode: 1. Check the alarm history, alarming unit and subrack. 2. If SW updates have been done recently, reload the SW. 3. If the WAF or WIC is alarming, try recommissioning the site. 4. Check that the unit is properly connected. If the unit LED does not light up, the unit is faulty. The fault may also be in the WPS unit or backplane. 5. Check the power cables and connectors as well as the I2C bus cables. Cancel alarms: Removing and inserting the WIC, WSM or primary WAM causes a site reset. If both WSCs are removed, inserting the first removed WSC back into the cabinet causes a site reset. If the 7650 BASE STATION FAULTY alarm is issued, reset the site. First try to reset the site with the software. If that does not help, replace the alarming unit. FlexiBTS: 1. Check that the module is properly connected. If the module LED does not light up, the module is faulty. Check the alarming module. 2. Check the alarm history.

FAULT NAME

: No connection to unit

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WSM and WAM alarms. 2. If the unit led does not light up. Replace the clock unit. If that does not help. If baseband pooling is in use. For every three cells. alarming unit and subrack. INSTRUCTIONS : 1. 2. inserting the first removed WSC back into the cabinet causes a site reset. Check the possible WSP. replace the alarming unit. there must be at least one WSP present. Cancel alarms: Removing and inserting the WIC. Increase the number of WSP units in the BTS. If the WAF or WIC is alarming. WSM or primary WAM causes a site reset. reset the site. reload the SW. 2. Remove/reinsert the alarming unit/module. If the 7650 BASE STATION FAULTY alarm is issued. Block/unblock the alarming unit/module. FAULT NAME MEANING : POST test failed : The unit or module has been tested during the BTS power-on self test (POST) and a failure has been detected. INSTRUCTIONS : 1. Check the active fan alarms. INSTRUCTIONS : 1. check the LCG (Local Cell Group) commissioning. DN99580892 Issue 08A Id:0900d805806692af 69 . Check that all subracks are in working state. FAULT NAME MEANING : Oven oscillator heating failure : The heating of oven oscillator fails and the unit is broken. 5. 3. the unit is faulty. If SW updates have been done recently. 4. Check the alarm history. try recommissioning the site.RNC base station alarms (7000-7900) 7651 BASE STATION OPERATION DEGRADED MEANING : The connection to a unit belonging to the BTS configuration has been lost. First try to reset the site by the software. FAULT NAME MEANING : Not enough WSP resources per cell : The number of WSP units in the BTS is too small. 2. Check the power cables and connectors as well as the I2C bus cables. The ambient temperature can also be too low or change too fast. Check that the unit is properly connected. If both WSCs are removed. The fault may also be in the WPS unit or backplane. INSTRUCTIONS : 1.

Check the backplane connectors and cables. Run a WCDMA BTS loop test to locate the faulty unit. Check the other active alarms. FlexiBTS: Error in the FSP or in the connection between the FSP and FCM. FAULT NAME : Power unit input voltage fault MEANING : The input voltage of the BTS has decreased. Triple-mode: The bus between the WSP and WTR does not work. it may affect the WPS and the "Output Voltage Fault" alarm is generated. FAULT NAME MEANING : R-bus error : UltraSite. INSTRUCTIONS : UltraSite. check the WTR and WSM cable. INSTRUCTIONS : 1. FAULT NAME MEANING : Power unit output voltage fault : The output voltage is too low or too high. 3. Check the power supply voltage. the reason for the alarm is a faulty WSM/WMC or WSP. 3. 4. MetroSite 50. If it is OK. Usually the reason for the fault is the unit itself but in some cases the reason can be the unit that the WPS feeds. If the WSM/WMC also generates an alarm from a WTR unit. Check the power unit.7651 BASE STATION OPERATION DEGRADED RNC base station alarms (7000-7900) 3. Triple-mode: 1. MetroSite 50. 70 Id:0900d805806692af DN99580892 Issue 08A . INSTRUCTIONS : 1. Check the units that are supplied by the alarming WPS. 3. 5. 2. Check the other MAINS related active alarms. If a short circuit occurs in the fed unit. MetroSite. Replace the alarming unit/module. Replace the alarming WPS unit. 2. 2. 4. block/unblock it. If there are no active WSM/WMC alarms. If the WSP is faulty. Replace the faulty unit. MetroSite. The R-bus errors are probably caused by a faulty WSM or WTR. replace the power cable.

INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. Reset the System Module. 2.RNC base station alarms (7000-7900) 7651 BASE STATION OPERATION DEGRADED FlexiBTS: 1. Block/unblock the alarming unit. FAULT NAME : SFN synchronization failure MEANING : The slave WAM is not synchronised with the master WAM. replace the alarming unit. FlexiBTS: The FSP is not synchronized with the FCM. MetroSite. 3. Block/unblock the alarming unit/module. replace the alarming unit/module. DN99580892 Issue 08A Id:0900d805806692af 71 . 2. FAULT NAME MEANING : System Module failure : The FlexiBTS has detected an abnormal operation or a failure in the internal functionality of the System Module. Check and correct the ATM configuration. 2. If that does not help. Check the cabling between the System Module and RF Module. Replace the WAM. Replace the System Module. INSTRUCTIONS : 1. Triple-mode: The WSP is not synchronized with the WAM. 2. INSTRUCTIONS : 1. INSTRUCTIONS : 1. If that does not help. INSTRUCTIONS : 1. Replace the faulty module (System Module). Block/unblock the alarming unit. Check the active RF Module alarms and act accordingly. FAULT NAME : Self test failed MEANING : The self test of the unit/module has failed. MetroSite 50. replace the alarming unit. 2. FAULT NAME MEANING : SFN synchronization failure : UltraSite. FAULT NAME : SFN synchronization failure MEANING : There is a WAM internal synchronization failure. 1. 2. If that does not help.

A unit RNW configuration failure. Block/unblock the alarming unit (WAM). INSTRUCTIONS : UltraSite. or the system frame clock bus is faulty. INSTRUCTIONS : 1. If there was an internal failure.7651 BASE STATION OPERATION DEGRADED RNC base station alarms (7000-7900) FAULT NAME MEANING : System frame clock signal missing : The WAM does not receive a system frame clock (SFCLK) from the WCI/WMC. 2. Check the FT status. the receiver circuit in the WAM. Triple-mode: Block/unblock the alarming unit. FlexiBTS: If there was an internal failure. the module needs to be blocked/unblocked to get it initialized/configured again. commissioned resource not ready MEANING : The faulty unit has not been configured or initialised. FAULT NAME MEANING : Transmission clock missing : The reference clock monitoring has detected a loss of signal in the reference received from the FT. Check the Iub connection. Triple-mode: A WSP unit to WAM allocation failure. If that does not help. FAULT NAME : Timeout. 3. FlexiBTS: An FSP unit to FCM allocation failure. Check the connection between the FT and FSM. MetroSite 50. 72 Id:0900d805806692af DN99580892 Issue 08A . A telecom RNW reconfiguration failure. INSTRUCTIONS : 1. replace the alarming unit (WAM). This ensures that nothing unexpected has happened in the unit start-up phase. in the case of an FR. 2. MetroSite. INSTRUCTIONS : Recommission the site. because of the transceiver circuit in the WCI. the unit needs to be blocked/unblocked to get it initialized/configured again. Or UltraSite. MetroSite. FAULT NAME MEANING : Telecom configuration failure : A telecom slave configurations or registrations failure. MetroSite 50.

WAM. If Step 1 does not help. FAULT NAME MEANING : Unit SW download failed : Software update to the unit or subunit has failed. Block/unblock the WSP. INSTRUCTIONS : UltraSite. Triple-mode: 1. 2. INSTRUCTIONS : UltraSite. WPA: Reset the BTS. The fault can also be caused by disconnected CIF bus cables. 2. FAULT NAME : Unit initialization failure MEANING : A unit or an IP address initialisation has failed. Download the BTS SW again. 2. unblock the unit/module. FlexiBTS: 1. Triple-mode: DN99580892 Issue 08A Id:0900d805806692af 73 . The purpose of the fault is to avoid alarms that may be raised during the unit maintenance task. Download the BTS SW again. Reset the BTS. FCM: Reset the BTS. MetroSite50. FAULT NAME MEANING : Unit blocked : A unit is blocked with BTS Site Manager. OR 1. Download the BTS SW again. MetroSite 50. OR 1. replace the alarming unit. 3. replace the alarming unit. OR 1.RNC base station alarms (7000-7900) 7651 BASE STATION OPERATION DEGRADED FAULT NAME : Unit SW download failed MEANING : The software update to the unit or subunit has failed. MetroSite. If Step 1 does not help. MetroSite. 2. INSTRUCTIONS : 1. INSTRUCTIONS : To cancel the alarm. replace the alarming unit. If Step 1 does not help. If Step 2 does not help. replace the alarming module.

If that does not help. FAULT NAME : Unit synchronization failed MEANING : The WAM/WSPC synchronization has failed. Block/unblock the alarming unit. The problem is probably in the WID id. 3. INSTRUCTIONS : Replace the unit or upgrade the BTS SW. 74 Id:0900d805806692af DN99580892 Issue 08A . If the FCM is the alarm source. Check the alarm history to know why the WAMs' switchover occurred. FAULT NAME MEANING : Unit not supported by current BTS SW version : An unsupported unit was found in the BTS. Block/unblock the alarming unit. FAULT NAME : Unit initialization failure MEANING : The connection to the WSP fails due to a WSP internal failure. INSTRUCTIONS : 1. 2. check the RNC IP address in the commissioning file and modify the file if needed. Check if the non-commissioned WAM is the Master WAM. If step 3 does not help. If the WAM is the alarm source. if necessary. this alarm causes the alarm. FAULT NAME MEANING : Unknown Cabinet Type : The cabinet cannot be identified by its product code (or object ID). Typically this happens when a new unit version is installed and there is an older BTS SW in use that does not support the new unit version. If that does not help. INSTRUCTIONS : Check the WID connection and replace the WID. 2. Block/unblock the alarming unit. replace the alarming unit. 4. Replace the alarming unit. Replace the alarming unit. FlexiBTS: 1. 3. 2. replace the alarming unit. replace the alarming unit. If that does not help. perform a power-off reset. perform a power-off reset. 2. check the RNC IP address in the commissioning file and modify the file if needed. If so. INSTRUCTIONS : 1. Block/unblock the alarming unit.7651 BASE STATION OPERATION DEGRADED RNC base station alarms (7000-7900) 1. If Step 2 does not help.

048 MHz synchronisation input (external clock source). FAULT NAME : WAM SFN polling timeout MEANING : The slave WAM is not synchronised with the master WAM. The alarm is activated if the WMC tunes the oven oscillator so that the DAC word (parameter to control the oven oscillator output frequency) value becomes lower than 205 or greater than 3891 (5% of the total adjustment area). . FAULT NAME MEANING : WAM internal error : The Telecom SW does not communicate with the ATM SW because of a fault. it may result in adjusting the BTS master DN99580892 Issue 08A Id:0900d805806692af 75 . The cause of the alarm can be: . Block/unblock the alarming unit. . INSTRUCTIONS : N/A FAULT NAME MEANING : WMC oven oscillator fault : The oven oscillator adjusting area is reaching its limit value. The range for the DAC word is 0 . replace the alarming unit.The fast tuning action of the BTS master clock may have been executed without checking if the reference signal is correct or not.4095.RNC base station alarms (7000-7900) 7651 BASE STATION OPERATION DEGRADED FAULT NAME MEANING : Unknown HW resource : A unit cannot be identified by its product code or by its physical device address (object ID). In that case the alarm behaviour notifications listed with the Iub signal (see above) are also valid in this case.The Iub reference frequency has been incorrect for a long time (up to several days) due to a fault in the transmission network synchronisation (which in turn is caused by an equipment fault or a setting error). INSTRUCTIONS : Replace the alarming unit/module. the alarm 7652 BASE STATION NOTIFICATION: 'Difference between BTS master clock and reference frequency' may have been active. the BTS will be restarted. Note: After the WAM block/unblock. 2. If that does not help. the alarm situation may be caused by a fault in that signal. Before activating this alarm.If the BTS integrated transport part receives the synchronisation information via the 2. INSTRUCTIONS : 1. If the reference signal is incorrect during the fast tuning execution.

however. 3. WMC unit . the network synchronisation must be corrected. reset the site. check the AXC synchronisation settings. run the fast tuning procedure with the BTS Site Manager. the unit may be approaching the end of its lifetime. the DAC value is quite stable. the location may be: a.7651 BASE STATION OPERATION DEGRADED RNC base station alarms (7000-7900) clock frequency far from the nominal value. replace the WMC unit. which causes serious problems in the network performance. Otherwise the BTS frequency may be tuned into a totally incorrect value. b.First check the alarms of the AXC node with the AXC Manager and act accordingly. The long-term accuracy of the Iub signal must be 0. In case of a BTS equipment fault.015 ppm or better. The tuning may be done: .If there are no alarms. whereas in the other fault cases it may be very unstable or at the edge of the adjustment area (0 or 4095). Note that if the alarm 7651 BASE STATION OPERATION DEGRADED: 'WMC oven oscillator fault' becomes active. . .If that does not help. because the BTS master clock adjustment is quite slow.Manually. 2.Due to the oven oscillator (OCXO) aging inside the WSC unit. Transport part . causing serious problems in the network performance.Or with fast tuning.There is an equipment fault in the BTS. . that the fast tuning should only be used in case the Iub reference signal is known to be a good one. INSTRUCTIONS : 1. the BTS master clock may also require tuning. it may cause the alarm 7652 BASE STATION NOTIFICATION: 'Difference between BTS master clock and reference frequency' to cancel.If both the Iub reference signal accuracy and the AXC node are in order but the WMC unit is still alarming. After the fault situation has been cleared. . by changing the DAC word (during a site visit). by which the BTS master clock is tuned in a few minutes automatically near the Iub reference (normal tuning takes care of the fine tuning). after the alarm activation. . Note. Background information: 76 Id:0900d805806692af DN99580892 Issue 08A . . In case of a fault in the transmission network synchronisation.If there is no cure in a few minutes. In such case.

But in reality that chain might be broken somewhere and. The range for the DAC word is 0 .RNC base station alarms (7000-7900) 7651 BASE STATION OPERATION DEGRADED The principle is that in a mobile network. Before activating this alarm. In such case. . The BTS uses the incoming synchronisation signal as a reference for the Air interface. FAULT NAME MEANING : WSC oven oscillator fault : The oven oscillator adjusting area is reaching its limit value.If the BTS integrated transport part receives the synchronization information via the 2. the alarm behavior notifications listed with the Iub signal (see above) are also valid in this case. In that case. If the reference signal is incorrect during the fast tuning execution. . the BTS may take the reference synchronisation from the transmission network of another operator. the alarm 7652 BASE STATION NOTIFICATION: 'Difference between BTS master clock and reference frequency' may have been active.Due to the oven oscillator (OCXO) aging inside the WSC unit. The alarm is activated if the WSC tunes the oven oscillator so that the DAC word (parameter to control the oven oscillator output frequency) value becomes lower than 205 or greater than 3891 (5% of the total adjustment area).The fast tuning action of the BTS master clock may have been executed without checking if the reference signal is correct or not. after the alarm activation. .4095. for example. it may result in adjusting the BTS master clock frequency far from the nominal value. the alarm situation may be caused by a fault in that signal. whereas in the other fault cases it may be very unstable or at the edge of the adjustment area (0 or 4095). The cause of the alarm can be: . when using leased lines. the DAC value is quite stable.048 MHz synchronization input (external clock source).There is an equipment fault in the BTS. This does not harm the system if also the synchronisation of the leased line service provider is accurate/stable enough. which causes serious problems in the network performance.The Iub reference frequency has been incorrect for a long time (up to several days) due to a fault in the transmission network synchronization (which in turn is caused by an equipment fault or a setting error). the accuracy requirement of which is set by 3GPP. the unit may be approaching the end of its lifetime. . the synchronisation goes from MSC => RNC => BTS. Note that if the alarm 7651 BASE STATION OPERATION DEGRADED: DN99580892 Issue 08A Id:0900d805806692af 77 .

replace the WSC unit.If both the Iub reference signal accuracy and the AXC node are in order but the WSC unit is still alarming.If there are no alarms. or . by changing the DAC word (during a site visit). After the fault situation has been cleared. reset the site. you need to correct the network synchronization. You can perform the tuning: . . the synchronization goes from MSC > RNC > BTS. 2. In case of BTS equipment fault. run the fast tuning procedure with BTS Site Manager.0. both the WSC units may start alarming sooner or later. check the AXC synchronization settings. . In the case of a fault in the transmission network synchronization. however.2 WSC unit .If that does not solve the problem in a few minutes. Note: In case the BTS is equipped with two WSCs. that the fast tuning should only be used in case the Iub reference signal is known to be a good one.7651 BASE STATION OPERATION DEGRADED RNC base station alarms (7000-7900) 'WSC oven oscillator fault' becomes active. it may cause the alarm 7652 BASE STATION NOTIFICATION: 'Difference between BTS master clock and reference frequency' to cancel.1 Transport part . 3. Background information: The principle is that in a mobile network. But if the fault situation is caused by an incorrect reference signal. . where the BTS master clock is tuned automatically in a few minutes near the Iub reference (normal tuning takes care of the fine tuning) Note. 2. the redundant unit takes over the operation of the faulty unit. Otherwise the BTS frequency may be tuned into a totally incorrect value. the BTS master clock may also require tuning.015 ppm or better. causing serious problems in the network performance. INSTRUCTIONS : 1. The long-term accuracy of the Iub signal must be +/. because the BTS master clock adjustment is quite slow. But in 78 Id:0900d805806692af DN99580892 Issue 08A .with fast tuning.First check the alarms of the AXC node with AXC Manager and act accordingly.If that does not help.manually. the location may be: 2.

DN99580892 Issue 08A Id:0900d805806692af 79 . when using leased lines the BTS may take the reference synchronization from the transmission network of another operator. for example. the accuracy requirement of which is set by 3GPP. for example link breaks. 2. This does not harm the system if also the synchronization of the leased line service provider is accurate/stable enough. FAULT NAME MEANING : WSC phase difference jammed to zero reading : The WSC phase measurement is jammed and the tuning operation is degraded. replace the unit. Try a power-on reset. The problem can be caused by a WSC fault. Background information: The principle in the mobile network is that the synchronization goes from MSC => RNC => BTS. FAULT NAME MEANING : WSC/WMC transmission clock missing : The clock of the BTS. the accuracy requirement of which is set by 3GPP. Check the other transmission-related alarms. If the alarm reappears. that is. No actions on the BTS are needed.823. INSTRUCTIONS : 1. The BTS uses the incoming synchronization signal as a reference for the Air interface. when using leased lines. Reset the site and wait about 10 minutes. The signal is routed through the AXC and WCI to the WSC. 3. The BTS uses the incoming synchronization signal as a reference for the Air interface. INSTRUCTIONS : 1. the BTS may take the reference synchronization from the transmission network of another operator. This alarm is generated if the WCI does not receive the clock reference signal. the WSC/WMC unit.RNC base station alarms (7000-7900) 7651 BASE STATION OPERATION DEGRADED reality that chain might be broken somewhere and. or a too fast frequency change on the Iub. But in reality that chain might be broken somewhere and.If the basic accuracy of the Iub signal is in order but there is too much instability. for example. replace the unit. The limits for the jitter/wander are defined in the ITU-T G. the jitter/wander is outside the acceptable limits. If the alarm reappears during the next few weeks or the clock seems unstable. uses the Iub or the signal received from an external clock as a clock reference. the synchronization of the transmission network must be corrected. This does not harm the system if also the synchronization of the leased line service provider is accurate/stable enough.

The WSM units in different subracks are connected to each other via the ST buses. Check the transmission cablings. The reason for the failure is the WSM or WTR unit. Check the WSM cables. The reason for the failure is the cable between the WSM front panels or the WSM units indicated in the alarm. 3. This alarm is generated. Triple-mode: The RX signal is transported from the WTR30 and WRT20 units (connected to the SR bus) to the WSP units via the SR bus. This generated. Run the WCDMA BTS loop test. INSTRUCTIONS : 1. when the WSM unit detects errors in bus from the adjacent WSM unit. Check the WSM cables. Check the AXC settings. 2. 2. FAULT NAME MEANING : WSMB ST-Bus error : The TX signal is transported from the WSP unit to all WTR units via the WSMs. to all WSP subracks are alarm is the incoming SR The reason for the failure is the cable between the WSM front panels or the WSM units indicated in the alarm. Run the WCDMA BTS loop test. Replace the WCI unit.7651 BASE STATION OPERATION DEGRADED RNC base station alarms (7000-7900) 2. INSTRUCTIONS : 1. 4. when the WSM detects errors in the incoming SR bus from the WTR unit. 3. FAULT NAME MEANING : WSMB SR-Bus error : UltraSite: The RX signal is transported from the WTR unit units via the WSMs. 80 Id:0900d805806692af DN99580892 Issue 08A . Replace the units indicated in the alarm one by one and check whether the problem is cleared (see Troubleshooting instructions). The WSM units in different connected to each other via the SR buses. or the cable between the WSM front panel and the backplane. This alarm is generated when the WSM unit detects errors in the incoming ST bus from the adjacent WSM unit.

Block/unblock the alarming unit. INSTRUCTIONS : 1. Check the WSM cables. 2. INSTRUCTIONS : 1. FAULT NAME MEANING : WSP PCI-bus failure : There is a fault in the internal WSP/FSP PCI bus target (DSP) connections. FAULT NAME MEANING : WSMB doesn't receive frame clock : The WSMB does not receive the System Frame Clock (SFCLK) correctly from the WCI unit. Some of the WSP/FSP DSP processors may be broken and out of use.RNC base station alarms (7000-7900) 7651 BASE STATION OPERATION DEGRADED 3. Replace the WCI unit and check whether the alarm is cleared. The unit may have been installed incorrectly or the backplane cabling is faulty. Replace the units indicated in the alarm one by one and check whether the problem is cleared (see Troubleshooting instructions). This fault may appear if the only clock unit (WSC) is removed. Replace the units indicated in the alarm one by one and check whether the problem is cleared (see Troubleshooting instructions). 3. replace the alarming unit. Check the backplane cables and connectors. 2. 2. If that does not help. INSTRUCTIONS : Replace the alarming unit/module. Block/unblock the alarming WSM. The reason for the failure is probably the WSP or WSM unit. FAULT NAME : WSP unit internal failure MEANING : The WAM and WSP are not synchronized. DN99580892 Issue 08A Id:0900d805806692af 81 . Run the WCDMA BTS loop test. This alarm is generated when the WSM unit detects errors in the incoming T bus from the WSP unit. FAULT NAME MEANING : WSMB T-Bus error : The signal is transported from the WSP unit to the WTR unit via the WSM. 3. INSTRUCTIONS : 1. Note! This will cause a BTS reset.

The system cancels the alarm automatically when the fault has been corrected.7651 BASE STATION OPERATION DEGRADED RNC base station alarms (7000-7900) Cancelling Do not cancel the alarm. 82 Id:0900d805806692af DN99580892 Issue 08A .

cabling and correct installation of the units/modules at the BTS. the site should be reset to recover from any temporary faults which might have caused the malfunctioning of the unit/module.0 release. The effect of the fault on the functioning of the network element depends on the fault description. Below is the list of BTS fault(s) which may have caused BTS WN5. In case of earlier SW release and in more detailed fault descriptions refer to WCDMA RAN and Libraries. see instructions on Alarm Structure. see base station fault descriptions in WCDMA RAN and I-HSPA System Libraries. Before a unit/module is replaced at the BTS. replace the faulty unit/module (see source of the alarm and instructions fields of the corresponding alarms). Instructions Verify the configuration of a BTS by checking the commissioning. When an active alarm is a 'Start' alarm. Supplementary information fields 1 2 3 4 5 6 rack (cabinet) number shelf number slot type of unit unit number subunit number For more information. The BTS fault descriptions are also included this alarm in case you need I-HSPA System in BTS SW release DN99580892 Issue 08A Id:0900d805806692af 83 . If the site reset or module block/unblock does not help. Make sure the environment does not cause the fault. For more information. a site reset is required to cancel the alarm.RNC base station alarms (7000-7900) 7652 BASE STATION NOTIFICATION 30 7652 BASE STATION NOTIFICATION Meaning A minor fault (or faults) has occurred in the base station. Check the reason for the fault from the supplementary text field of the alarm.

Check the data integrity from the incoming Iub (see Troubleshooting instructions). Check the other transmission elements' active alarms (see the Alarms for AXC document). The most common causes for this alarm are transmission network problems (causing unnecessary WAM changes). If that does not help. Note! This alarm does not require any (special) actions. 2. 84 Id:0900d805806692af DN99580892 Issue 08A . RNC or BTS with the correct BTS A2EA addresses. Check the WAM. Run fast tuning with BTS Site Manager. INSTRUCTIONS : 1. This alarm is reported to the BTS Site Manager only. FAULT NAME MEANING : Active clock tuning fault : The phase measurement cannot be performed in the active WSC or WMC.7652 BASE STATION NOTIFICATION RNC base station alarms (7000-7900) documentation. A2EA configuration error : The RNC A2EA transport layer address does not comply with the given BTS A2EA address. INSTRUCTIONS : 1. Replace the alarming unit. the site or the BTS. Note that because of a fault situation in the active clock. 3. contact your local Nokia Siemens Networks representative. by the WAM receiving an invalid ATM cell or AAL5 packet. The cell loss can be caused by a traffic overload. FAULT NAME MEANING : ATM. 3. 2. a bad BER). INSTRUCTIONS : Check and re-commission the AXC (if AAL2 multiplexing is in use). Block/unblock the alarming unit. INSTRUCTIONS : Check the alarm history and other active alarms of the unit. or by the data corruption on the Iub (that is. FAULT NAME MEANING : ATM cell loss : ATM cells are lost. FAULT NAME MEANING : # autonomous reset as recovery action : The BTS tries to correct a fault situation by performing a recovery reset to a unit. 4. AXC and RNC. Check that bandwidths (cells/s) are the same at the BTS. AXU and the cabling between them.

Background information: There is a fixed synchronization priority list in the FlexiBTS: -Priority 1: PPS (Pulse Per Second) signal connected to the Synchronization Input interface (Sync In) of the System Module. If there is a WMC or only one WSC. 1. 3. Replace the faulty parts and/or devices along the antenna line. no matter what the lower DN99580892 Issue 08A Id:0900d805806692af 85 . the tuning continues but the cells remain disabled. Replace the RF Module. Make sure that the antenna line connectors are in the right torque. Normally the PPS signal is generated by the GPS receiver. FAULT NAME MEANING : BTS reference clock missing : This alarm is generated if the reference clock monitoring function of the BTS does not receive one. -Priority 3: the reference coming from the integrated transmission unit (FTM). 4. Reset the alarming RF module by blocking/unblocking it. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. all the sources are not in use at the same time (it depends on the network planning and BTS configuration. To make sure that the tuning is correct. -Priority 2: external 2.048MHz signal connected to the Sync In interface. The used sources are defined into the BTS configuration during the commissioning phase. Normally.RNC base station alarms (7000-7900) 7652 BASE STATION NOTIFICATION the redundant clock is not tuned. The alarm is not generated if the highest commissioned synchronization source is present. run "Fast Tune BTS Clock" with BTS Site Manager after the switchover when the new WSC is taken into use. FAULT NAME MEANING : Antenna Line Device failure : The System Module or the device itself has detected an abnormal operation or a failure in the antenna line device. two or all the synchronization reference signal(s). Check the antenna line and antenna line devices. 2.

2. There may be a malfunction in the GPS receiver. it turns off the clock reference signal which is normally delivered to the BTS master clock. select the commissioned synchronization option and perform the steps below in the listed order until the alarm disappears. Check the operation and change the HW. 86 Id:0900d805806692af DN99580892 Issue 08A . Note that because the device type is not known. Perform a BTS site reset. There may be a malfunction in the BTS. note the following: The FTM unit operates so that if it is not locked to a synchronization source. If there is a GPS receiver commissioned at the BTS site. check the alarms of that device and act accordingly. note the following: If the GPS receiver is not locked to any satellite. it turns off the PPS signal which is normally delivered to the BTS (Sync In interface). 4. the only permanent cure is to change the GPS antenna location.7652 BASE STATION NOTIFICATION RNC base station alarms (7000-7900) level source statuses are. Iub reference (FTM as source): 1. Perform a (remote) power reset for the GPS receiver. If there is an external 2. In this case. causing the FTM's internal clock to drop to holdover mode. 3. The most common reason is that the GPS receiver does not see any satellites because of poor antenna installation (poor sky visibility). GPS receiver (PPS source): 1. The GPS cable and/or connectors may be damaged. if needed. 2.refer to the appropriate user manual of the device for further actions. There may be a HW fault in the GPS receiver. detailed instructions cannot be given . External 2. There may be a malfunction in the BTS. the fault in the transmission NETWORK must be corrected. INSTRUCTIONS : Depending on the installed and commissioned synchronization source(s) listed in section "Meaning".048MHz signal source commissioned at the BTS site. Perform a BTS site reset. The synchronization source of the FTM (set by the FTM synchronization priority setting) may be missing. If there is an integrated transmission unit (FTM) commissioned at the BTS site.048MHz signal: 1. One indication of a fairly poor sky visibility is that the alarm is activated/canceled every now and then. check the cables. 5. If this does not help. Check the cable and the connectors. For this.

The BTS detected an RF Module that cannot be taken into use without a BTS reset. FAULT NAME MEANING : Baseband Bus failure : The FlexiBTS has detected an abnormal operation or a failure in the BTS internal baseband bus.RNC base station alarms (7000-7900) 7652 BASE STATION NOTIFICATION 2. 3. FAULT NAME MEANING : BTS time not corrected : The SNTP time cannot be fetched from the transport system (FT) within the time limit. 2. Check the operation and if performing a BTS site reset does not help. The failure cannot be pointed to a specific module but there are several possible fault sources. Check the operation and replace the unit. 5. There may be a malfunction in the BTS. There may be an equipment failure in the FTM unit. 4. INSTRUCTIONS : Reset the BTS. if needed. Perform a BTS site reset. Note: Normally the reason is not an equipment fault. INSTRUCTIONS : Note! Perform the steps below in the listed order until the DN99580892 Issue 08A Id:0900d805806692af 87 . Check the alarms of the FTM unit and act accordingly. Check the synchronization settings of the FTM unit. If the previous steps do not help. INSTRUCTIONS : 1. FAULT NAME MEANING : BTS reset required : The BTS detected an Extension Module as a capacity enhancement. but there may be cuts in the Iub interface causing the FTM clock to drop to holdover mode. INSTRUCTIONS : Reset (block/unblock) the BTS. Especially the alarm activity (frequent alarms/cancels instead of a stable alarm state) points to the instability of the transmission network. Check the stratum parameter on the NTP server. FAULT NAME MEANING : BTS reset needed to activate a licence : The status of a license has changed to valid and a BTS reset is needed to take the license into use. not to a fault in the unit. there may be an equipment failure in the System Module. The RF Module type differs from the previous one. Check the NTP setting. replace the System Module.

4. Ensure that the cabinet doors are properly closed. Another possibility is that there is a mismatch between the BTS configuration and the RNC/I-HSPA adapter parameters. 88 Id:0900d805806692af DN99580892 Issue 08A . Reset the RF Module by blocking/unblocking it. FAULT NAME MEANING : Baseband reference clock missing (WSC) : The WSC is not able to deliver the clock signals required by the other units. 2. Reset the master System Module. Reset the RF Module and/or System Module. 3. replace the alarming master System Module. c. 2. Note: this alarm can be enabled or disabled in commissioning. If the master System Module is the source or replacing the RF Module/Extension System Module does not clear the fault situation. FAULT NAME MEANING : Configuration error: <x> : There is a compatibility problem in the BTS HW/SW versions or the HW/HW configuration. Check the cables between the System Module and RF Module/Extension System Module. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. 5.7652 BASE STATION NOTIFICATION RNC base station alarms (7000-7900) alarm disappears. FAULT NAME MEANING : Communication Failure with RNC : The BTS does not receive a response from the RNC (a block request). b. Check that the door switches function correctly and that they have been adjusted correctly. FAULT NAME : Cabinet door open MEANING : The cabinet door is open or the cabinet door sensor is faulty. Replace the alarming RF Module/Extension System Module. Reset the Extension System Module by blocking/unblocking it. INSTRUCTIONS : 1. depending on the alarm source: a. INSTRUCTIONS : Replace the WSC. 1. INSTRUCTIONS : Check the signalling link settings and the RNC connections. Check the other active BTS alarms and act accordingly.

The alarm is continuously activated/canceled (however.823/824/825. The alarm can also be activated if the faulty Iub synchronization is corrected and there is again the difference of 0. 2. If the BTS integrated transport part receives the synchronization information via the 2. Check the RNC/I-HSPA adapter alarms for the alarming local cell (LCR). the alarming state may predominate).RNC base station alarms (7000-7900) 7652 BASE STATION NOTIFICATION 1. 3. the limits are defined in ITU-T G. 2. Normally the reason can be found in the Iub/reference signal behavior (see the descriptions above). Recommission the BTS to ensure that all parameters are correctly configured. The equipment fault is. DN99580892 Issue 08A Id:0900d805806692af 89 . not the most common reason.048 MHz synchronization input (external clock source). Note that if the network synchronization malfunction lasts for a long time. FAULT NAME MEANING : Difference between BTS master clock and reference frequency : The reference frequency that the BTS master clock receives from the transport part has changed by about 0.2 ppm or more. There is always some jitter/wander in the transmission network. The cause of the alarm can be: 1. The Iub reference frequency has changed due to a fault in the transmission network synchronization (which in turn is caused by an equipment fault or a setting error). 3. The alarm is canceled whenever the difference becomes smaller than 0. 4. the alarm situation may be caused by a fault of that signal. the alarm is canceled when the BTS frequency reaches the faulty Iub synchronization. compared to the BTS master clock frequency.2 ppm or more (which equals the change magnitude of 204 DAC steps or more) during the measurement period (about 20 minutes). however. power). The Iub reference frequency fluctuates continuously due to a great deal of jitter/wander in the transmission network. Check that the BTS cell parameters from the RNC/I-HSPA adapter match the BTS HW configuration (for example frequency.2 ppm. There is an equipment fault in the BTS. 4. Check the installed HW/SW version compatibility and the HW compatibility with the current BTS configuration. In that case. the alarm behavior notifications listed with the Iub signal (see above) are also valid in this case.

Depending on the possible reason. You can use the history data as a tool for finding out the reason for the fault/alarm situation (for further instructions about the history feature. replacing the faulty unit does not correct the situation. follow the instructions below: 1. Triple-mode: Note that if the alarm 7651 BASE STATION OPERATION DEGRADED: 'WSC oven oscillator fault' becomes active.If there are no alarms. you must correct the network synchronization. MetroSite. run the fast tuning with BTS Site Manager. If the problem does not disappear in a few minutes. In case of a fault in the transmission network synchronization. WSC/FCM unit: .015 ppm or better (check the correct Iub accuracy by measuring it).First check the alarms of the AXC node with AXC Manager. . In case of a BTS equipment fault.7652 BASE STATION NOTIFICATION RNC base station alarms (7000-7900) UltraSite. check the AXC/FTM synchronization settings. replace the WSC/FCM unit.If the alarm is still active after the fast tuning is finished. reset the site.If both the Iub reference signal accuracy and the AXC/FTM are in order but the WSC/FCM unit is still alarming. Furthermore. No actions on the BTS are necessarily needed. No actions on the BTS are needed. MetroSite 50. it may cause the alarm 7652 BASE STATION NOTIFICATION: 'Difference between BTS master clock and reference frequency' to cancel. You can access the stored history data via BTS Site Manager. or FTM and act accordingly. see the online help of BTS Site Manager). a BTS Clock Frequency History feature has been developed. the location may be: Transport part: . that is. .If that does not help. . you must correct the synchronization of the transmission network. If the basic accuracy of the Iub signal is in order but there is too much instability. The limits for the jitter/wander are defined in the ITU-T G.823/824/825. reset the site. the alarm activity (frequent 90 Id:0900d805806692af DN99580892 Issue 08A . The long-term accuracy of the Iub signal must be 0. 3. INSTRUCTIONS : Because there are several possibilities for the alarm activation. Note that if the reason is in the transmission network synchronization. the jitter/wander is outside the acceptable limits. 2.

The BTS uses the incoming synchronization signal as a reference for the Air interface. the file is missing. or a user administration error (an invalid username or password. The failure cannot be pointed to a specific module but there are several possible fault sources. when using leased lines. Otherwise the BTS frequency may be tuned into a totally incorrect value. 2. But in reality that chain might be broken somewhere and. the accuracy requirement of which is set by 3GPP. INSTRUCTIONS : 1. the synchronization goes from MSC => RNC => BTS. Background information: The principle is that in the mobile network. you might need to tune the BTS master clock because the BTS master clock adjustment is quite slow.or with fast tuning. 4. 3. in which the BTS master clock is tuned in a few minutes automatically near the Iub reference (normal tuning takes care of the fine tuning). This does not harm the system if the synchronization of the leased line service provider is also accurate/stabile enough. FAULT NAME MEANING : Error in file server during SW download : The BTS is unable to obtain a file from the file server (error in FTP open or FTP get). however. You can perform the tuning: . FAULT NAME MEANING : Failure in optical RP3 interface : The FlexiBTS has detected an abnormal operation or a failure in an optical RP3 interface between two modules. or the path is incorrect.RNC base station alarms (7000-7900) 7652 BASE STATION NOTIFICATION alarms/cancels) points to an instability in the transmission network. Check the administration log on the file server. or the user does not have access rights for the files).manually by changing the DAC word (during a site visit) . After the fault situation has been cleared. the BTS may take the reference synchronization from the transmission network of another operator. Note. causing serious problems in the network performance. A possible error in the DCN and Iub. 4. not to a fault in the unit. The file server is down. Check the file and path names. Retry the SW update a few times. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. that you should only use the fast tuning in case the Iub reference signal is known to be a good one. Check the FTP account user settings. for example. DN99580892 Issue 08A Id:0900d805806692af 91 .

WTR. Replace the faulty fan module. Triple-mode: All the fans or more than one fan in the same fan group (WFA.7652 BASE STATION NOTIFICATION RNC base station alarms (7000-7900) 1. The reason for this fault can be too low supply voltage or a broken fan control board. Check the fan and cabling. WFD or WHX fan control module also controls the fans in the RF section (same sector). replace the alarming System Module. Extension System Module and/or System Module by blocking/unblocking it. Check the cables between the System Module and RF Module/Extension System Module. Check also the SFP in the other end and replace it. WPA/WMP. or the RPM information is not available for the fans. FAULT NAME MEANING : Fan failure : All the fans or more than one fan in the same fan group are rotating slower than requested. The WFA. are not rotating at all. reset the RF Module. Depending on the alarm source. or the RPM information is not available for the fans. are not rotating at all. FAULT NAME MEANING : Fan module faulty : UltraSite. Note that dirty optical connectors may cause the signal level to drop too low. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. The reason for this fault can be too low supply voltage or a broken fan. Check the other active BTS alarms and act accordingly. if needed. 2. and the LED of the unit is stable red although it is working correctly. MetroSite. WHX) are rotating slower than requested. FlexiBTS: 92 Id:0900d805806692af DN99580892 Issue 08A . 6. 2. 1. Replace the alarming RF Module/Extension System Module. 5. 4. Replace the alarming module's Small Form Factor Pluggable (SFP). 3. A failure in the RF section fans is reported from that WFA. If the System Module is the only alarming source or replacing the RF Module/Extension System Module does not clear the fault situation. MetroSite 50. WFD or WHX.

See the Fan mapping figures in the Alarms and Troubleshooting document. 3. Check the Fan ID from the Alarm message and locate the problematic fan. Replace the alarming module.RNC base station alarms (7000-7900) 7652 BASE STATION NOTIFICATION All the fans or more than one fan in the same fan group are rotating slower than requested. FAULT NAME : File corrupted in SW download MEANING : The SW being downloaded is corrupted or incorrectly formed. If that does not help. 2. 3. FlexiBTS: 1. Triple-mode: 1. 2. MetroSite 50. 3. Fan control: 'FAN UNIT' refers to a group of fans including the fan control unit. WFD or MFU module or the fan controlled by the WFA. replace the WFA. WFD or MFU. INSTRUCTIONS : UltraSite. Triple-mode: 1. Fan control: 'FAN UNIT' refers to a group of fans including the fan control module. 2. MetroSite. Check the Fan ID from the Alarm message and locate the problematic fan. See the Fan mapping figures in the Alarms and Troubleshooting document. MetroSite 50. If that does not help. Check the fan and cabling. INSTRUCTIONS : UltraSite. A 'fan' is a single blower. Check the fan and cabling. See the Fan mapping figures in the Alarms and Troubleshooting document. MetroSite. Check the fan ID from the alarm message and locate the problematic fan. DN99580892 Issue 08A Id:0900d805806692af 93 . Retry the SW update. or the RPM information is not available for the fan. replace the WFA. A 'fan' is a single blower. Fan control: 'FAN UNIT' refers to a group of fans including the fan control unit. WFD or MFU module or the fan controlled by the WFA. A 'fan' is a single blower. FAULT NAME MEANING : Fan module operation degraded : A fan does not rotate or rotates slower than at the requested speed. Check the fan and cabling. INSTRUCTIONS : 1. WFD or MFU.

2. FlexiBTS: 1. Retry the SW update. Fetch the BTS log files and check the download status from the BTS SWDLreport. and update the active SW version). INSTRUCTIONS : 1. unless it is automatically updated by NetAct. FAULT NAME MEANING : Incompatible SW version detected : A new unit with an incompatible SW has probably been inserted in the BTS. INSTRUCTIONS : Update compatible SW to the BTS (check the SW versions to see the active SW version. Reset the alarming MHA module by blocking/unblocking the RF Module which the MHA is connected to. Replace the faulty device(s). 1.AXC interface: check the SW version of the BTS and AXC. Note that the Tower Mounted Amplifier (TMA) is a synonym for the MHA and is used by the Antenna Interface Standards Group (AISG). there is no heater or the heater is faulty. FAULT NAME MEANING : Heating element not working : The heater control connection of the FSM is faulty.7652 BASE STATION NOTIFICATION RNC base station alarms (7000-7900) 2. 3. Check the heater control connection and that the heater is working. Replace the alarming component. Related BTS . 94 Id:0900d805806692af DN99580892 Issue 08A . Save the snapshot and check the download status from the BTS SWDLreport in the snapshot file. 3. Check whether the heating element exists at all. 2. FAULT NAME MEANING : Mast Head Amplifier fault : The FlexiBTS has detected an abnormal operation or a failure in the Masthead Amplifier (MHA). INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. and update compatible SW to the AXC or BTS. Check the cables related to the Masthead Amplifier (MHA). 2.

FAULT NAME MEANING : Non fatal ATM traffic overload : Traffic load is approaching the maximum capacity. FlexiBTS: 1. WSM or primary WAM causes a site reset. MetroSite. If the 7650 BASE STATION FAULTY alarm is issued. the module is faulty. Check that the module is properly connected. INSTRUCTIONS : UltraSite. DN99580892 Issue 08A Id:0900d805806692af 95 . If the unit LED does not light up. MetroSite 50. Check the alarming module. Cancel alarms: Removing and inserting the WIC. Check the WEA and cabling. no data is discarded yet. 2.RNC base station alarms (7000-7900) 7652 BASE STATION NOTIFICATION FAULT NAME : No connection to WEA and unable to detect External alarms MEANING : The WEA unit is missing from the BTS or it cannot be detected. 3. the unit is faulty. If the WAF or WIC is alarming. Triple-mode: 1. replace the alarming unit. Check the alarm history. 4. See Troubleshooting instructions for how to check units behind the same bus. Check the alarm history. 2. reset the site. If that does not help. The fault may also be in the WPS unit or backplane. AXC and RNC match. INSTRUCTIONS : 1. INSTRUCTIONS : Check that the ATM configurations in the BTS. First try to reset the site with the software. However. try recommissioning the site. If both WSCs are removed. If the module LED does not light up. Check the power cables and connectors as well as the I2C bus cables. replace the alarming unit. If SW updates have been done recently. Check that the unit is properly connected. reload the SW. inserting the first removed WSC back into the cabinet causes a site reset. alarming unit and subrack. 5. If that does not help. 2. FAULT NAME MEANING : No connection to unit : The connection to a unit that belongs to the BTS configuration has been lost.

add the required number of WSP units or replace the broken ones. FAULT NAME MEANING : Oven oscillator clock missing : The WSC is not able to deliver the clock signals required by the other units. Check from the configuration that there are enough resources for minimum HSUPA capacity. MetroSite. 2. Check the active fan alarms. FlexiBTS: 1. 2. FAULT NAME MEANING : Oven oscillator heating failure : The heating of oven oscillator fails and the unit is broken.7652 BASE STATION NOTIFICATION RNC base station alarms (7000-7900) FAULT NAME MEANING : Not enough resources for comissioned HSUPA : There are not enough resources for the HSUPA minimum capacity based on the commissioned parameters "Minimum Baseband Decoding Capacity" and "Minimum HSUPA Users". The ambient temperature can also be too low or change too fast. Check from the configuration that there are enough resources for the minimum HSUPA capacity. INSTRUCTIONS : 1. If the alarm was false. 2. Reset the BTS to get the minimum capacity preselection for the HSUPA in use. 2. INSTRUCTIONS : Replace the clock unit. 3. If there are not enough resources. FAULT NAME : Smoke alarm MEANING : The internal smoke detector has detected smoke in the cabinet. Reset the BTS to get the minimum capacity preselection for the HSUPA in use. INSTRUCTIONS : 1. or re-commission the BTS and pre-reserve less capacity for the HSUPA. 3. Check the root cause. Replace the clock unit. INSTRUCTIONS : UltraSite. MetroSite 50. replace the alarming smoke 96 Id:0900d805806692af DN99580892 Issue 08A . replace the broken module or re-commission the BTS and pre-reserve less capacity for HSUPA. Triple-mode: 1. If there are not enough resources.

or the ambient temperature of the module(s) is outside the specified limits. Reset the alarming module by blocking/unblocking it. Replace the alarming module. FAULT NAME MEANING : Unit not supported by current BTS SW version : An unsupported unit was found in the BTS. Check the other BTS alarms and act accordingly. 2. Check the ambient temperature of the BTS/modules. make sure the airflow to the BTS modules is unobstructed. INSTRUCTIONS : Check the active fan alarms. If the ambient temperature is too low. it takes a while for the BTS/modules to heat themselves to the threshold value. 3. FAULT NAME MEANING : Temperature alarm : The internal temperature of the RF Module or System Module exceeds the threshold value. 4. If the ambient temperature is too high. INSTRUCTIONS : Replace the unit or upgrade the BTS SW. that is. Replace the WCI unit. FAULT NAME MEANING : WEA power regulator fault : The WEA unit external interface connectors are connected incorrectly. Replace both WSC units. Block/unblock the active WSC unit. FAULT NAME : Unit temperature is high MEANING : The temperature of a unit exceeds the threshold value. 2. FAULT NAME MEANING : WCI baseband reference clock failure : The master or redundant WSC does not generate Baseband Reference Clock (BRCLK) to the WCI because of an internal failure or a clock driver failure in the WSC unit. the BTS modules are not covered with anything. or there is a shot circuit in the +5 VCD. and the airflow of the BTS. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. Typically this happens when a new unit version is installed and there is an older BTS SW in use that does not support the new unit version. 3. INSTRUCTIONS : 1. DN99580892 Issue 08A Id:0900d805806692af 97 . 1.RNC base station alarms (7000-7900) 7652 BASE STATION NOTIFICATION detector.

Several battery blocks (cells) are dead and the back-up system is out of order.The Iub reference frequency has been incorrect for a long time (up to several days) due to a fault in the transmission network synchronization (which in turn is caused by an equipment fault or a setting error). Check the battery space's temperature. Check the external cables and connections.Some of the battery blocks (cells) reached an overcharge or a discharge voltage in a stand-by condition. Check the battery temperature sensor. the alarm 7652 BASE STATION NOTIFICATION: 'Difference 98 Id:0900d805806692af DN99580892 Issue 08A .The voltage of one cell is not compatible with the other cell voltages. Check the battery cablings and cells' voltage levels. The alarm is activated if the WSC tunes the oven oscillator so that the DAC word (parameter to control the oven oscillator output frequency) value becomes lower than 205 or greater than 3891 (5% of the total adjustment area). . FAULT NAME MEANING : WIB unit power back-up time alarm : The WIB cannot supply nominal power for 10 seconds and/or the estimated battery life is 26 weeks or less. INSTRUCTIONS : 1.4095. INSTRUCTIONS : Replace the WIB unit. 3. 2. FAULT NAME MEANING : WIB unit battery failure : WIB unit battery failure: .7652 BASE STATION NOTIFICATION RNC base station alarms (7000-7900) INSTRUCTIONS : 1. FAULT NAME MEANING : WIB unit battery temperature out of range : Because the heater or the heater control unit does not work correctly. 2. . 2. The range for the DAC word is 0 . If the alarm does not disappear. Disconnect the external cables and check whether the alarm disappeares. Before activating this alarm. Replace the WIB unit or battery. FAULT NAME MEANING : WSC oven oscillator fault : The oven oscillator adjusting area is reaching its limit value. the temperature measured inside the unit is out of the normal temperature range. INSTRUCTIONS : 1. check the WEA and replace it if it is faulty. The cause of the alarm can be: .

RNC base station alarms (7000-7900) 7652 BASE STATION NOTIFICATION between BTS master clock and reference frequency' may have been active. .If the BTS integrated transport part receives the synchronization information via the 2. whereas in the other fault cases it may be very unstable or at the edge of the adjustment area (0 or 4095). If the reference signal is incorrect during the fast tuning execution. .There is an equipment fault in the BTS. reset DN99580892 Issue 08A Id:0900d805806692af 99 . INSTRUCTIONS : 1. the alarm behavior notifications listed with the Iub signal (see above) are also valid in this case. the unit may be approaching the end of its lifetime.The fast tuning action of the BTS master clock may have been executed without checking if the reference signal is correct or not. check the AXC synchronization settings. which causes serious problems in the network performance. . run the fast tuning procedure with BTS Site Manager. The long-term accuracy of the Iub signal must be +/. the DAC value is quite stable.First check the alarms of the AXC node with AXC Manager and act accordingly. you need to correct the network synchronization.0. it may cause the alarm 7652 BASE STATION NOTIFICATION: 'Difference between BTS master clock and reference frequency' to cancel. after the alarm activation.1 Transport part . . In such case.If there are no alarms. Note that if the alarm 7651 BASE STATION OPERATION DEGRADED: 'WSC oven oscillator fault' becomes active. In case of BTS equipment fault.If that does not solve the problem in a few minutes. 2. it may result in adjusting the BTS master clock frequency far from the nominal value. In the case of a fault in the transmission network synchronization. 2.Due to the oven oscillator (OCXO) aging inside the WSC unit. . In that case.015 ppm or better.If both the Iub reference signal accuracy and the AXC node are in order but the WSC unit is still alarming.2 WSC unit . . the alarm situation may be caused by a fault in that signal.048 MHz synchronization input (external clock source). the location may be: 2.

INSTRUCTIONS : 1. where the BTS master clock is tuned automatically in a few minutes near the Iub reference (normal tuning takes care of the fine tuning) Note. No actions on the BTS are needed. . Otherwise the BTS frequency may be tuned into a totally incorrect value. The limits for the jitter/wander are defined in the ITU-T G. the synchronization goes from MSC > RNC > BTS. 100 Id:0900d805806692af DN99580892 Issue 08A . the BTS may take the reference synchronization from the transmission network of another operator.If that does not help. for example.with fast tuning. that the fast tuning should only be used in case the Iub reference signal is known to be a good one. FAULT NAME MEANING : WSC phase difference jammed to zero reading : The WSC phase measurement is jammed and the tuning operation is degraded.7652 BASE STATION NOTIFICATION RNC base station alarms (7000-7900) the site. Note: In case the BTS is equipped with two WSCs. both the WSC units may start alarming sooner or later. 2. You can perform the tuning: . when using leased lines. the synchronization of the transmission network must be corrected. because the BTS master clock adjustment is quite slow. The BTS uses the incoming synchronization signal as a reference for the Air interface. After the fault situation has been cleared. replace the WSC unit. the redundant unit takes over the operation of the faulty unit. This does not harm the system if also the synchronization of the leased line service provider is accurate/stable enough. Background information: The principle is that in a mobile network. But if the fault situation is caused by an incorrect reference signal. The problem can be caused by a WSC fault.If the basic accuracy of the Iub signal is in order but there is too much instability. the accuracy requirement of which is set by 3GPP. 3.manually. causing serious problems in the network performance.823. by changing the DAC word (during a site visit). or . But in reality that chain might be broken somewhere and. the BTS master clock may also require tuning. that is. however. the jitter/wander is outside the acceptable limits. or a too fast frequency change on the Iub. Reset the site and wait about 10 minutes.

when using leased lines the BTS may take the reference synchronization from the transmission network of another operator. The BTS uses the incoming synchronization signal as a reference for the Air interface. for example. the accuracy requirement of which is set by 3GPP. 2. Background information: The principle in the mobile network is that the synchronization goes from MSC => RNC => BTS. This does not harm the system if also the synchronization of the leased line service provider is accurate/stable enough. This alarm is generated when the WSM unit detects errors in the incoming ST bus from the adjacent WSM unit. This alarm is generated when the WSM unit detects errors in the incoming T bus from the WSP unit. FAULT NAME : WSC switch unsuccessful MEANING : The WSC recovery switch over failed. FAULT NAME MEANING : WSMA T-Bus error : The signal is transported from the WSP unit to the WTR unit via the WSM/WMC. Replace the units indicated in the alarm one by one and check whether the problem is cleared (see Troubleshooting instructions). 2. The WSM units in different subracks are connected to each other via the ST buses. FAULT NAME MEANING : WSMA ST-Bus error : The TX signal is transported from the WSP unit to all WTR units via the WSMs. INSTRUCTIONS : 1. Run the WCDMA BTS loop test. But in reality that chain might be broken somewhere and. Try a power-on reset. If the alarm reappears. This may cause a BTS reset. The reason for the failure is the cable between the WSM front panels or the WSM units indicated in the alarm. INSTRUCTIONS : 1. Block/unblock the alarming unit. Fast tune the active unit.RNC base station alarms (7000-7900) 7652 BASE STATION NOTIFICATION 3. Check the WSM cables. replace the unit. The reason for the failure is probably the WSP or WSM/WMC DN99580892 Issue 08A Id:0900d805806692af 101 . If the alarm reappears during the next few weeks or the clock seems unstable. replace the unit. 3.

INSTRUCTIONS : Replace the units indicated in the alarm one by one and check whether the problem is cleared (see Troubleshooting instructions). The system cancels the alarm automatically when the fault has been corrected.7652 BASE STATION NOTIFICATION RNC base station alarms (7000-7900) unit. 102 Id:0900d805806692af DN99580892 Issue 08A . The unit may have been installed incorrectly or the backplane cabling is faulty. Cancelling Do not cancel the alarm.

Supplementary information fields 1 2 3 4 5 6 rack (cabinet) number shelf number slot type of unit unit number subunit number For more information. replace the faulty unit/module (see the source of the alarm and instructions fields of the corresponding alarms). When an active alarm is a 'Start' alarm. see base station fault descriptions in WCDMA RAN and I-HSPA System Libraries. cabling and correct installation of the units/modules at the BTS. Before a unit/module is replaced at the BTS. a site reset is required to cancel the alarm. Check the reason for the fault from the supplementary text field of the alarm. For more information.RNC base station alarms (7000-7900) 7653 CELL FAULTY 31 7653 CELL FAULTY Meaning A critical fault (or faults) has occurred in a unit/module (or units/modules) that belong to the sector indicated in the alarm. If the site reset or module block/unblock does not help. the site should be reset to recover from any temporary faults which might have caused the malfunctioning of the unit/module. The BTS fault descriptions are also included in BTS SW release DN99580892 Issue 08A Id:0900d805806692af 103 . In case of earlier SW release and in case you need more detailed fault descriptions refer WCDMA RAN and I-HSPA System Libraries. Instructions Verify the configuration of a BTS by checking the commissioning. Make sure the environment does not cause the fault. see instructions on Alarm Structure. Below is the list of BTS fault(s) which may have caused this alarm in BTS WN5. The effect of the fault on the functioning of the network element depends on the fault description.0 release.

FAULT NAME MEANING : AIR fatal alarm : ARIO has detected a Fatal level alarm. 4. The BIAS-T may be faulty. 3. Make sure that the antenna line connectors are in the right torque. Check the WOU or WRUs. Replace the faulty parts and/or devices along the antenna line. Block/unblock the WAF unit (check if the alarm reappears after 5 minutes). If that does not help. contact your local Nokia Siemens Networks representative. Replace the RF Module. 2. 3. INSTRUCTIONS : 1. 1. Reset the alarming RF module by blocking/unblocking it. b. Check the right connection (see User Manual). The antenna cable between the WAF and MHA is faulty or the antenna is faulty. 4. 2. Some ARIO alarms can be canceled without a reset but most ARIO alarms require the WOU block/unblock to cancel. 2. a. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. Use the ARIO Local Management Tool and the Advanced Indoor Radio user documentation to diagnose the cause of the error. Check the antenna line (see Troubleshooting instructions). Check the voltage (see connector pins in Troubleshooting instructions).7653 CELL FAULTY RNC base station alarms (7000-7900) documentation. Check the antenna line and antenna line devices. Check the bias-T and MHA commissioning. INSTRUCTIONS : 1. FAULT NAME MEANING : Antenna Line Device failure : The System Module or the device itself has detected an abnormal operation or a failure in the antenna line device. Check by cross connecting RJ45 cables between other 104 Id:0900d805806692af DN99580892 Issue 08A . Check the PITA cable connection (RJ45). c. FAULT NAME MEANING : Antenna1 connection fault : The BIAS-T has detected that the reflected TX power from the antenna has increased.

Only two 28 W WPAs can be coupled together to one WAF unit. FlexiBTS: Replace the single PA RF module with a dual PA RF module. INSTRUCTIONS : UltraSite. FlexiBTS: A dual PA RF module has been replaced with a single PA RF module. FAULT NAME MEANING : BTS config error (All units in a cell must be of same freq) : A unit with an incompatible frequency type has been detected. and it cannot serve all cells commissioned to the RF module. Or replace the WPAI and WPAJ with a WPAA/WPAB. FAULT NAME MEANING : BTS config error : A WPAI/WPAJ with combination with INSTRUCTIONS : Replace the WSMA (WPA / WSMA version conflict in cell) two carriers and a WOC were detected in the a WSMA. with a WSMB. FAULT NAME MEANING : BTS config error (Not enough HW for LCR) : UltraSite. 50W not in dualWPA config) : Two 50 W WPAs are coupled to one WAF. DN99580892 Issue 08A Id:0900d805806692af 105 .RNC base station alarms (7000-7900) 7653 CELL FAULTY sectors. Triple-mode: A dual carrier WTR has been replaced with a single carrier WTR. Triple-mode: Replace the single carrier WTR with a dual carrier WTR. and it cannot serve both cells commissioned to the WTR. MetroSite 50. MetroSite 50. The incompatible WTR cannot operate with the WSMA when two TRXs are used. or one 50 W WPA and one 28 W WPA are coupled to one WAF. FAULT NAME MEANING : BTS config error (WAF overload. INSTRUCTIONS : Check the unit frequency types in the cell and replace the incompatible unit with a compatible one. MetroSite. MetroSite. INSTRUCTIONS : Replace the 50 W WPAs with the 28 W WPAs. FAULT NAME MEANING : BTS config error (WTR used as dual TRX behind WSMA) : A WTR/WSM conflict is detected. Alternatively recommission the BTS with fewer cells. All units in the cell must be of the same frequency type.

If the fault still exists after 10 minutes. 2. 3. 3. MetroSite 50. Download the SW again. 2. FAULT NAME : BTS file error MEANING : Telecom configuration file/s invalid or missing. MetroSite. MetroSite. 2. FlexiBTS: 1. Triple-mode: 1. replace the alarming unit. If the fault still exists after 10 minutes. INSTRUCTIONS : UltraSite. 106 Id:0900d805806692af DN99580892 Issue 08A . FlexiBTS: 1. Triple-mode: 1.7653 CELL FAULTY RNC base station alarms (7000-7900) INSTRUCTIONS : Replace the incompatible unit or recommission the BTS (Reconfiguration commissioning) with only one TRX on. Download two different SW packages so that the faulty file is removed from the BTS. Replace the system module. FlexiBTS: The BTS module properties data or optical interface FPGA file is invalid or missing. Download the SW again. Download the SW again. Download two different SW packages so that the faulty file is removed from the BTS. Download two different SW packages so that the faulty file is removed from the BTS. Download two different SW packages so that the faulty file is removed from the BTS. MetroSite 50. replace the alarming unit. The FSP MCU SW file is invalid or missing. INSTRUCTIONS : UltraSite. Download the SW again. MetroSite 50. 2. MetroSite. FAULT NAME MEANING : BTS file error : UltraSite. 3. Triple-mode: The BTS unit properties data is invalid or missing.

The BTS detected an RF Module that cannot be taken into use without a BTS reset. FAULT NAME MEANING : BTS internal SW management problem : A software update to a module or subassembly has failed. b. The RF Module type differs from the previous one. b. FAULT NAME MEANING : Baseband Bus failure : The FlexiBTS has detected an abnormal operation or a failure in the BTS internal baseband bus. The failure cannot be pointed to a specific module but there are several possible fault sources. 1. change the alarming module. If the ROM disk is corrupted. Check the SW files. or a corrupted SW file has been detected in the FLASH. 2.RNC base station alarms (7000-7900) 7653 CELL FAULTY 3. Reset the System Module. 4. 3. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. Reset the RF Module and/or System Module. Reset the Extension System Module by DN99580892 Issue 08A Id:0900d805806692af 107 . FAULT NAME MEANING : BTS reset required : The BTS detected an Extension Module as a capacity enhancement. Update and activate the SW to the BTS. Reset the RF Module and/or System Module. Check the other active alarms. Check the cables between the System Module and RF Module/Extension System Module. 1. 2. Check the other active BTS alarms and act accordingly. 5. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. depending on the alarm source: a. Reset the RF Module by blocking/unblocking it. Replace the system module. depending on the alarm source: a. Reset the RF Module by blocking/unblocking it. 3. INSTRUCTIONS : Reset (block/unblock) the BTS. Replace the alarming module.

7653 CELL FAULTY RNC base station alarms (7000-7900) blocking/unblocking it. If the reported severity is 7654 Cell operation degraded (most probably the WPA cannot deliver enough output power). Run the WCDMA BTS loop test with BTS Site Manager to check the WSM cabling. FAULT NAME MEANING : Cell calibration failure : TX power calibration failure: a CPICH setup failure. WTR power out of range failure. WPA. Check the RF and WSM cabling (for example. the unit needs to be blocked/unblocked to initialize/configure it again. Check the other active alarms. c. 3. for example if the RNC has rejected the normal cell blocking during the Intelligent Shutdown. Replace the alarming RF Module/Extension System Module. (Note! The loop test cannot be run if the cell is already blocked because of an alarm. 4. FAULT NAME MEANING : Cell block rejected by RNC/I-HSPA : The cell has been disabled due to BTS internal reasons. 2. Reset the master System Module. Check the mains power supply.) 4. 108 Id:0900d805806692af DN99580892 Issue 08A . Block/unblock the alarming unit or the WPA connected to the alarming WTR. replace the alarming master System Module. INSTRUCTIONS : 1. If there was an internal failure. 5. INSTRUCTIONS : 1. Check the commissioning (LCR cabling). There is a fault in the downlink transmission path. INSTRUCTIONS : To cancel the alarm. FAULT NAME MEANING : Cell power monitoring : The WPA/Radio output power has dropped. FAULT NAME : Cell blocked MEANING : The user has blocked the cell with BTS Site Manager. replace the WPA. or general initial calibration failure. WSMs or WSP. If the master System Module is the source or replacing the RF Module/Extension System Module does not clear the fault situation. CPICH release failure. in the case of an incorrect cabling). 5. unblock the cell. 2. If the reported severity is 7653 Cell faulty. replace the WTR.

3. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. If there was an internal failure. MetroSite.RNC base station alarms (7000-7900) 7653 CELL FAULTY INSTRUCTIONS : UltraSite. 4. Check the alarm history. FAULT NAME MEANING : Configuration error: <x> : There is a compatibility problem in the BTS HW/SW versions or DN99580892 Issue 08A Id:0900d805806692af 109 . FAULT NAME MEANING : Commissioning error: <x> : Some of the commissioning parameters are either missing or faulty. Check the RF module. 2. Replace the faulty module. FlexiBTS: 1. The fault may be in the WTR or WPA. If the unit/module led does not light up. It has not replied to the message that has been sent/resent to it. 3. the unit/module is faulty. FSPB/Faraday: Faraday has not sent a specific mandatory indication message in the start-up during the time limit the message is expected to arrive. 1. Check the RF TX cabling. Check the commissioning parameters with the BTS Site Manager Commissioning Wizard. Check the alarming unit/module. If there was an internal failure or sticking in the unit SW. Load the correct commissioning file to the BTS. MetroSite 50. 2. Block/unblock the WPA. Block/unblock the RF module. Block/unblock the WTR belonging to the same LCR. the module needs to be blocked/unblocked to get it initialized/configured again. Check that the unit/module is properly connected. 2. the unit needs to be blocked/unblocked to get it initialized/configured again. Triple-mode: 1. INSTRUCTIONS : 1. or there is a mismatch between them. 2. FAULT NAME MEANING : Communication failure : Communication with the application <x> failed.

If the System Module is the only alarming source or replacing the RF Module/Extension System Module does not clear the fault situation. Check that the BTS cell parameters from the RNC/I-HSPA adapter match the BTS HW configuration (for example frequency. 4. Check also the SFP in the other end and replace it. Extension System Module and/or System Module by blocking/unblocking it. Check the other active BTS alarms and act accordingly. Another possibility is that there is a mismatch between the BTS configuration and the RNC/I-HSPA adapter parameters. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. Check the cables between the System Module and RF Module/Extension System Module. 2. The failure cannot be pointed to a specific module but there are several possible fault sources. replace the alarming System Module. 3.7653 CELL FAULTY RNC base station alarms (7000-7900) the HW/HW configuration. reset the RF Module. 5. 3. Depending on the alarm source. 6. 2. FAULT NAME MEANING : Failure in optical RP3 interface : The FlexiBTS has detected an abnormal operation or a failure in an optical RP3 interface between two modules. power). 1. Check the RNC/I-HSPA adapter alarms for the alarming local cell (LCR). FAULT NAME MEANING : Incompatible SW version detected : A new unit with an incompatible SW has probably been inserted 110 Id:0900d805806692af DN99580892 Issue 08A . 4. if needed. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. Check the installed HW/SW version compatibility and the HW compatibility with the current BTS configuration. Recommission the BTS to ensure that all parameters are correctly configured. 1. Note that dirty optical connectors may cause the signal level to drop too low. Replace the alarming RF Module/Extension System Module. Replace the alarming module's Small Form Factor Pluggable (SFP).

FAULT NAME MEANING : LPA faulty : The unit is broken. WTRA. and update compatible SW to the AXC or BTS.RNC base station alarms (7000-7900) 7653 CELL FAULTY in the BTS. INSTRUCTIONS : 1. Related BTS . Replace the alarming WPA/WMP. Block/unblock the WTR and WPA/WMP or WOU. unless it is automatically updated by NetAct. 2. because the startup self-test fails. FAULT NAME MEANING : LPA linearization fault : The quality of the output signal is poor. or the synthesizer is malfunctioning. INSTRUCTIONS : Update compatible SW to the BTS (check the SW versions to see the active SW version. DN99580892 Issue 08A Id:0900d805806692af 111 . 2. Check the PTx Target value with OMS and the HSDPA power parameters (see Troubleshooting instructions). Make sure that correct carrier numbers are in use in the RNC. 2. Block/unblock the WPA/WMP. INSTRUCTIONS : 1. FAULT NAME MEANING : LPA input signal level is too high : The input signal level from the WTR is critically high. the FPGA file downloading from the flash fails. or the synthesizers are not locked.AXC interface: check the SW version of the BTS and AXC. WMCM or WTRB) has been detected in the cabinet. INSTRUCTIONS : Replace the unsupported unit with a unit of the correct type. and update the active SW version). The LPA gain is too low. WSPA. 3. FAULT NAME MEANING : Invalid carrier in WTR : There was an attempt to set the WTR to a channel not supported by the WTR (on a different frequency band). Replace the alarming unit. INSTRUCTIONS : 1. Commission the BTS with the correct WCDMA carrier values for the WTR. FAULT NAME MEANING : Incompatible unit detected : An unsupported unit (for example a WSMA. INSTRUCTIONS : 1. Block/unblock the WPA/WMP. This fault can only occur in the self-test phase.

this fault is generated for the WSM1. Replace alarming unit. Check the RF TX cablings (see Troubleshooting instructions). 2. Replace the alarming unit. Block/unblock the WPA if no other alarming unit. replace the alarming unit.7653 CELL FAULTY RNC base station alarms (7000-7900) 2. The WSM2 must always be connected when the WSM1 is used. FAULT NAME : LPA power supply alarm MEANING : The internal power supply of the unit is malfunctioning. It has reached its maximum acceptable level. Check the other active alarms related to the temperature or cooling fan. Check the power supply and WPA cablings and connectors from the backplane (see Troubleshooting instructions). Check the WOC (in the redundant configuration) installation in accordance with the Installation instructions (that is. 112 Id:0900d805806692af DN99580892 Issue 08A . FAULT NAME MEANING : LPA temperature is dangerously high : The temperature of the unit is critical. It is also possible that the temperature sensor is broken. WOU. 2. WIC and WPA). INSTRUCTIONS : 1. INSTRUCTIONS : Insert the WSM2. 3. 2. Check the WAF. Check the RF cabling between the WPA and WAF. A cable may be broken or a cable connection may be faulty. INSTRUCTIONS : 1. If there is no connection to the WSM2. the antenna cabling and cables. 3. 4. 3. FAULT NAME MEANING : LPA reflected power too high : A serious increase in the output impedance. INSTRUCTIONS : 1. FAULT NAME MEANING : No WSM resources : There should be two WSM units in the subrack 1. Replace the WPA. 5. Block/unblock the WPA. Block/unblock the WPA/WMP. If block/unblock does not help. check that cable lengths and codes are correct between the WTR.

Check the alarm history. Check the power cables and connectors as well as the I2C bus cables. Triple-mode: 1. FlexiBTS: 1. reset the site. Cancel alarms: Removing and inserting the WIC. Check the alarm history. reload the SW. The fault may also be in the WPS unit or backplane. Check the alarming module. inserting the first removed WSC back into the cabinet causes a site reset. INSTRUCTIONS : UltraSite. If that does not help. MetroSite 50: Change the WAF. the unit is faulty. MetroSite 50. 3. Increase the number of WAF units in the BTS.RNC base station alarms (7000-7900) 7653 CELL FAULTY FAULT NAME MEANING : No connection to unit : The connection to a unit that belongs to the BTS configuration has been lost. MetroSite and Triple-mode: 1. Check that the unit is properly connected. alarming unit and subrack. If the 7650 BASE STATION FAULTY alarm is issued. replace the alarming unit. If the WAF or WIC is alarming. If both WSCs are removed. WSM or primary WAM causes a site reset. 2. 5. MetroSite. See the section No connection to unit in the troubleshooting instructions. If the unit LED does not light up. If SW updates have been done recently. If the module LED does not light up. DN99580892 Issue 08A Id:0900d805806692af 113 . First try to reset the site with the software. Check that the module is properly connected. FAULT NAME : Not enough WAF resources in LCR MEANING : There are not enough WAF units in a cell. 4. the module is faulty. INSTRUCTIONS : UltraSite. try recommissioning the site. 2. 2.

Run a WCDMA BTS loop test to locate the faulty unit. If there are no active WSM/WMC alarms. FlexiBTS: Error in the FSP or in the connection between the FSP and FCM. Check the cables between the System Module and RF Module. FAULT NAME MEANING : RF Module failure : The FlexiBTS has detected an abnormal operation or a failure in the internal functionality of the RF Module. MetroSite. Replace the faulty unit. The R-bus errors are probably caused by a faulty WSM or WTR. block/unblock it. Check the active RF Module alarms and act accordingly. 4. check the WTR and WSM cable. 3. 1. 5. If that does not help. Check the other active BTS alarms (System Module failure. 3. INSTRUCTIONS : UltraSite. FAULT NAME MEANING : Rx signal level failure : The RX signal level is less than -112dBm or the difference 114 Id:0900d805806692af DN99580892 Issue 08A . 4. MetroSite 50. replace the faulty RF Module. INSTRUCTIONS : Note: Perform the steps below in the listed order until the alarm disappears. Failure in optical RP3 interface and Antenna Line Device failure) and act accordingly.7653 CELL FAULTY RNC base station alarms (7000-7900) FAULT NAME MEANING : R-bus error : UltraSite. 2. If the WSM/WMC also generates an alarm from a WTR unit. Triple-mode: The bus between the WSP and WTR does not work. Triple-mode: 1. the reason for the alarm is a faulty WSM/WMC or WSP. Baseband Bus failure. FlexiBTS: 1. MetroSite. Reset the alarming RF Module by blocking/unblocking it. Replace the faulty module (System Module). 2. MetroSite 50. 2. 3. Check the cabling between the System Module and RF Module. If the WSP is faulty.

MetroSite 50. 2. INSTRUCTIONS : UltraSite. If there was an internal failure. check the antenna cables. Triple-mode: 1. 4. Triple-mode: 1. 3. If the alarm still exists. or antenna is faulty on the antenna line which has the inadequate RX level. If RX values do not change between the WTR inputs when swapping the cables. Check the received signal levels from BTS Site Manager to find out which RX is causing the problem. Check the antenna cables. Swap the main and diversity RF cables between the WTR and WAF to see if the problem is in the WTR. the unit needs to be blocked/unblocked to get it initialized/configured again. Change the WTR unit. Note: The RX value in BTS Site Manager is refreshed at one minute intervals. FAULT NAME MEANING : TX output power measurement fault : UltraSite. Block/unblock the alarming unit. INSTRUCTIONS : UltraSite. FlexiBTS: The RF Module output power measurement has failed. MetroSite 50. If an MHA is alarming. MetroSite. replace the MHA unit and check if the RX signal level failure alarm is canceled. 3. the WAF. or antenna is faulty on the antenna line which has the inadequate RX level. 2. the fault is in the WTR unit. Check and replace the faulty equipment. DN99580892 Issue 08A Id:0900d805806692af 115 . Check the units and the RF cabling between the WPA/WMP/WOU and WTR units. If the WTR is not faulty. MetroSite 50. Triple-mode: The WTR or WPA/WMP/WOU output power measurement has failed. The radio module. 2. Check and replace the faulty equipment. antenna feeder. FlexiBTS: 1. If an MHA is alarming. MetroSite. antenna feeder. MetroSite.RNC base station alarms (7000-7900) 7653 CELL FAULTY between the maximum and minimum power levels of all RX antennas in the same cell and sector is more than the limit (4 dB). replace the MHA unit and check if the RX signal level failure alarm is canceled. Check the received signal levels from BTS Site Manager to find out which RX is causing the problem.

it takes a while for the BTS/modules to heat themselves to the threshold value.7653 CELL FAULTY RNC base station alarms (7000-7900) FlexiBTS: 1. 1. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. INSTRUCTIONS : UltraSite. MetroSite. make sure the airflow to the BTS modules is unobstructed. Or UltraSite. the module needs to be blocked/unblocked to get it initialized/configured again. 2. A telecom RNW reconfiguration failure. If the ambient temperature is too high. FlexiBTS: If there was an internal failure. A unit RNW configuration failure. Check the other BTS alarms and act accordingly. MetroSite. that is. Check the cables between the System Module and RF Module. Triple-mode: Block/unblock the alarming unit. If there was an internal failure. If there was an internal failure or sticking in the unit SW. 2. Check the ambient temperature of the BTS/modules. the Module needs to be blocked/unblocked to get it initialized/configured again. Triple-mode: A WSP unit to WAM allocation failure. replace the faulty RF Module. MetroSite 50. MetroSite 50. the BTS modules are not covered with anything. in the case of an FR. 3. FAULT NAME MEANING : Temperature alarm : The internal temperature of the RF Module or System Module exceeds the threshold value. or the ambient temperature of the module(s) is outside the specified limits. the unit needs to be blocked/unblocked to get it initialized/configured again. FAULT NAME MEANING : Telecom configuration failure : A telecom slave configurations or registrations failure. If that does not help. 116 Id:0900d805806692af DN99580892 Issue 08A . FlexiBTS: An FSP unit to FCM allocation failure. If the ambient temperature is too low. Reset the alarming RF Module with the block/unblock function.

3. FAULT NAME : Timeout. replace the alarming unit. MetroSite 50. DN99580892 Issue 08A Id:0900d805806692af 117 . Replace the alarming module. Download the BTS SW again. If Step 1 does not help. FAULT NAME MEANING : Unit blocked : A unit is blocked with BTS Site Manager. WPA: Reset the BTS.RNC base station alarms (7000-7900) 7653 CELL FAULTY 3. INSTRUCTIONS : Recommission the site. 4. commissioned resource not ready MEANING : The faulty unit has not been configured or initialised. OR 1. 2. OR 1. FAULT NAME MEANING : Unit SW download failed : Software update to the unit or subunit has failed. If Step 1 does not help. FlexiBTS: 1. Block/unblock the WSP. The purpose of the fault is to avoid alarms that may be raised during the unit maintenance task. Triple-mode: 1. 2. If Step 2 does not help. FAULT NAME : Too many carriers allocated for LPA MEANING : Too many carriers have been allocated to the WPA/WMP. The fault can also be caused by disconnected CIF bus cables. unblock the unit/module. INSTRUCTIONS : Remove the additional carrier in the Reconfiguration commissioning. replace the alarming unit. 2. INSTRUCTIONS : UltraSite. Download the BTS SW again. FCM: Reset the BTS. MetroSite. Reset the alarming module by blocking/unblocking it. INSTRUCTIONS : To cancel the alarm. replace the alarming module. WAM.

INSTRUCTIONS : 1. If that does not help. 118 Id:0900d805806692af DN99580892 Issue 08A . antenna and possible antenna line devices. If the WAM is the alarm source. Block/unblock the alarming unit. Typically this happens when a new unit version is installed and there is an older BTS SW in use that does not support the new unit version. check the RNC IP address in the commissioning file and modify the file if needed. 3. replace the alarming unit. FAULT NAME MEANING : Unit not supported by current BTS SW version : An unsupported unit was found in the BTS. perform a power-off reset. check the RNC IP address in the commissioning file and modify the file if needed. If that does not help.7653 CELL FAULTY RNC base station alarms (7000-7900) FAULT NAME : Unit initialization failure MEANING : A unit or an IP address initialisation has failed. FAULT NAME MEANING : VSWR alarm : Radio Module (60W RRH)/the Filter (all others) has detected a VSWR value exceeding the defined level. If so. FlexiBTS: 1. The antenna line is mismatched or damaged. FAULT NAME MEANING : Unknown HW resource : A unit cannot be identified by its product code or by its physical device address (object ID). If the FCM is the alarm source. If Step 2 does not help. 3. MetroSite. INSTRUCTIONS : Replace the alarming unit/module. replace the alarming unit. If that does not help. replace the alarming unit. 2. Check the alarm history to know why the WAMs' switchover occurred. INSTRUCTIONS : UltraSite. 4. perform a power-off reset. MetroSite50. Triple-mode: 1. If step 3 does not help. Check the antenna cables. this alarm causes the alarm. connectors. Block/unblock the alarming unit. 2. INSTRUCTIONS : Replace the unit or upgrade the BTS SW. Check if the non-commissioned WAM is the Master WAM.

FAULT NAME MEANING : WPA power level changed : The power level of a replaced WPA unit differs from the original WPA unit. The reason for the failure is probably the WTR or WSMB/WMC unit. INSTRUCTIONS : If the WPA is accidently changed to a different power level type of WPA. If that does not help. replace the WPA unit to the correct power level type of WPA. but blocking/unblocking the unit ensures that before a site visit. The LED indicates the faulty unit(s). 2.RNC base station alarms (7000-7900) 7653 CELL FAULTY 2. Check the antenna line (TX-cable-antenna) impedance matching. This alarm is generated when the WSM/WMC unit detects errors in the incoming RR bus from the WTR unit. Run the WCDMA BTS loop test. Replace the units indicated in the alarm one by one and check whether the problem is cleared. The LED indicates the faulty unit. some. DN99580892 Issue 08A Id:0900d805806692af 119 . Cancelling Do not cancel the alarm. INSTRUCTIONS : 1. Check the backplane cables and connectors (see Troubleshooting instructions). or all of the RX pre-amplifiers (max 6) are faulty. INSTRUCTIONS : 1. This is most likely a HW fault. FAULT NAME MEANING : WSMB RR-Bus error : The signal is transported from the WTR to the WSP via the WSM. 3. Block/unblock the WAF unit. MetroSite 50: One. 2. FAULT NAME MEANING : WAF low noise amplifier faulty : One of the two RX pre-amplifiers (one in the main branch and the other in the diversity branch) is faulty. The unit may have been installed incorrectly or the backplane cabling is faulty. The system cancels the alarm automatically when the fault has been corrected. replace the alarming unit.

The BTS fault descriptions are also included this alarm in case you need I-HSPA System in BTS SW release 120 Id:0900d805806692af DN99580892 Issue 08A . see instructions on Alarm Structure. If the site reset or module block/unblock does not help. see base station fault descriptions in WCDMA RAN and I-HSPA System Libraries. In case of earlier SW release and in more detailed fault descriptions refer to WCDMA RAN and Libraries. Below is the list of BTS fault(s) which may have caused BTS WN5. a site reset is required to cancel the alarm. Check the reason for the fault from the supplementary text field of the alarm. For more information. Instructions Verify the configuration of a BTS by checking the commissioning. Before a unit/module is replaced at the BTS. replace the faulty unit/module (see the source of the alarm and instructions fields of the corresponding alarms). Make sure the environment does not cause the fault.0 release. cabling and correct installation of the units/modules at the BTS. When an active alarm is a 'Start' alarm. The effect of the fault on the functioning of the network element depends on the fault description. Supplementary information fields 1 2 3 4 5 6 rack (cabinet) number shelf number slot type of unit unit number subunit number For more information. the site should be reset to recover from any temporary faults which might have caused the malfunctioning of the unit/module.7654 CELL OPERATION DEGRADED RNC base station alarms (7000-7900) 32 7654 CELL OPERATION DEGRADED Meaning A major fault (or faults) has occurred in a unit/module (or units/modules) that belong to the sector indicated in the alarm.

FAULT NAME MEANING : AIR minor alarm : ARIO has detected a Minor level alarm. INSTRUCTIONS : 1. Reset the alarming RF module by blocking/unblocking it. Replace the faulty parts and/or devices along the antenna line. Some ARIO alarms can be canceled without a reset but most ARIO alarms require the WOU block/unblock to cancel.RNC base station alarms (7000-7900) 7654 CELL OPERATION DEGRADED documentation. Replace the RF Module. INSTRUCTIONS : Check the WOU or WRUs. FAULT NAME MEANING : Antenna Line Device failure : The System Module or the device itself has detected an abnormal operation or a failure in the antenna line device. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. If that does not help. Fix or replace the faulty parts/devices. 2. Check the antenna line and antenna line devices. 3. FAULT NAME MEANING : Antenna1 connection fault : The BIAS-T has detected that the reflected TX power from the DN99580892 Issue 08A Id:0900d805806692af 121 . 2. INSTRUCTIONS : Check the antenna line and antenna line devices. contact your local Nokia Siemens Networks representative. 1. Use the ARIO Local Management Tool and the Advanced Indoor Radio user documentation to diagnose the cause of the error. Some ARIO alarms can be canceled without a reset but most ARIO alarms require the WOU block/unblock to cancel. The antenna line may be damaged (short circuit) or some antenna line device is causing overload. Check the WOU or WRUs. Use the ARIO Local Management Tool and the Advanced Indoor Radio user documentation to diagnose the cause of the error. 4. Make sure that the antenna line connectors are in the right torque. FAULT NAME MEANING : AIR major alarm : ARIO has detected a Major level alarm. FAULT NAME MEANING : Antenna Line failure : Radio Module (60W RRH)/the Filter (all others) has detected overcurrent on the antenna line.

MetroSite 50. 2. Triple-mode: The BTS unit properties data is invalid or missing. The BIAS-T may be faulty. FlexiBTS: The BTS module properties data or optical interface FPGA file is invalid or missing. FAULT NAME MEANING : BTS config error (incorrect carrier candidates) : Carrier candidates are commissioned for each cell (not WTR/LTX specific). Check the bias-T and MHA commissioning. 122 Id:0900d805806692af DN99580892 Issue 08A . INSTRUCTIONS : Recommission (Reconfiguration commissioning) the BTS with the correct carrier candidate values. The FSP MCU SW file is invalid or missing. Check by cross connecting RJ45 cables between other sectors. Block/unblock the WAF unit (check if the alarm reappears after 5 minutes). b. FAULT NAME MEANING : BTS file error : UltraSite. The error can be caused by a unit reset during the SW update. a hardware problem in the unit or cabinet. or a corrupted flash file system.7654 CELL OPERATION DEGRADED RNC base station alarms (7000-7900) antenna has increased. FAULT NAME MEANING : BS SW download or activation failed : The SW update to the BTS has failed. The antenna cable between the WAF and MHA is faulty or the antenna is faulty. INSTRUCTIONS : 1. Check the voltage (see connector pins in Troubleshooting instructions). Check the antenna line (see Troubleshooting instructions). Check the PITA cable connection (RJ45). Retry the SW update. a. INSTRUCTIONS : Replace the conflicting WTR unit with a compatible unit. replace the alarming unit. MetroSite. Check the right connection (see User Manual). 4. If other flash memory-related alarms are active for the alarming unit at the same time. INSTRUCTIONS : 1. FAULT NAME : BTS Config error (Different WTR variants cannot coexist in cell) MEANING : There are different WTR variants in the same cell. 3. 2. c.

INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. Reset the RF Module by blocking/unblocking it. Reset the System Module. 4. change the alarming module. Download the SW again. depending on the alarm source: a. 5. Download two different SW packages so that the faulty file is removed from the BTS. Check the SW files. The failure cannot be pointed to a specific module but there are several possible fault sources. Update and activate the SW to the BTS. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. Replace the alarming module. MetroSite 50. FlexiBTS: 1. 3. If the fault still exists after 10 minutes. Triple-mode: 1. Replace the system module. Download the SW again. Download two different SW packages so that the faulty file is removed from the BTS. Reset the RF Module and/or System Module. 1. Check the other active alarms. or a corrupted SW file has been detected in the FLASH. MetroSite. 2. b. 2.RNC base station alarms (7000-7900) 7654 CELL OPERATION DEGRADED INSTRUCTIONS : UltraSite. FAULT NAME MEANING : BTS internal SW management problem : A software update to a module or subassembly has failed. 1. FAULT NAME MEANING : Baseband Bus failure : The FlexiBTS has detected an abnormal operation or a failure in the BTS internal baseband bus. If the ROM disk is corrupted. DN99580892 Issue 08A Id:0900d805806692af 123 . Check the other active BTS alarms and act accordingly. 2. 3. 3. replace the alarming unit.

replace the alarming master System Module.7654 CELL OPERATION DEGRADED RNC base station alarms (7000-7900) 2. 3. If the master System Module is the source or replacing the RF Module/Extension System Module does not clear the fault situation. c. (Note! The loop test cannot be run if the cell is already blocked because of an alarm. WTR power out of range failure. replace the WTR. Block/unblock the alarming unit or the WPA connected to the alarming WTR. If the reported severity is 7654 Cell operation degraded (most probably the WPA cannot deliver enough output power). 3. Reset the Extension System Module by blocking/unblocking it. replace the WPA. 4. INSTRUCTIONS : 1. If the reported severity is 7653 Cell faulty. 5.) 4. 2. FAULT NAME MEANING : Commissioning error: <x> : Some of the commissioning parameters are either missing or faulty. Reset the RF Module and/or System Module. FAULT NAME MEANING : Cell power parameter out of range : The power values in the cell configuration data sent by the RNC are out of range. INSTRUCTIONS : Set the correct power values to the RNC. or general initial calibration failure. WPA. 5. 124 Id:0900d805806692af DN99580892 Issue 08A . FAULT NAME MEANING : Cell calibration failure : TX power calibration failure: a CPICH setup failure. in the case of an incorrect cabling). b. Run the WCDMA BTS loop test with BTS Site Manager to check the WSM cabling. Reset the master System Module. If there was an internal failure. Check the cables between the System Module and RF Module/Extension System Module. Replace the alarming RF Module/Extension System Module. Check the RF and WSM cabling (for example. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. Reset the RF Module by blocking/unblocking it. or there is a mismatch between them. WSMs or WSP. depending on the alarm source: a. Check the commissioning (LCR cabling). the unit needs to be blocked/unblocked to initialize/configure it again. CPICH release failure.

another antenna line device between the MHA and WAF is faulty. FAULT NAME MEANING : Diversity antenna line fault : The operating voltage of the Mast Head Amplifier (MHA) is supplied through the BIAS-T from the WAF. The WAF monitors the consumption of the current and generates an alarm if it deviates from normal. INSTRUCTIONS : 1. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. The cable between the MHA and WAF is faulty. 4. FAULT NAME MEANING : Communication failure : Communication with the application <x> failed. Check that the unit/module is properly connected. Check the alarming unit/module. Another possibility is that there is a mismatch between the BTS configuration and the RNC/I-HSPA adapter parameters. 2. FAULT NAME MEANING : Configuration error: <x> : There is a compatibility problem in the BTS HW/SW versions or the HW/HW configuration. Check that the BTS cell parameters from the RNC/I-HSPA adapter match the BTS HW configuration (for example frequency. power). 2. FSPB/Faraday: Faraday has not sent a specific mandatory indication message in the start-up during the time limit the message is expected to arrive.RNC base station alarms (7000-7900) 7654 CELL OPERATION DEGRADED 1. Check the commissioning parameters with the BTS Site Manager Commissioning Wizard. the MHA is faulty. 2. Check the installed HW/SW version compatibility and the HW compatibility with the current BTS configuration. Load the correct commissioning file to the BTS. Recommission the BTS to ensure that all parameters are correctly configured. 1. Check the RNC/I-HSPA adapter alarms for the alarming local cell (LCR). the Bias-T is faulty. Check the alarm history. DN99580892 Issue 08A Id:0900d805806692af 125 . 3. It has not replied to the message that has been sent/resent to it. or the MHA does not exist. If the unit/module led does not light up. the unit/module is faulty.

Replace the alarming RF Module/Extension System Module. replace the alarming unit. 126 Id:0900d805806692af DN99580892 Issue 08A . INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. 4. the flash chip may be broken. If the ROM disk is corrupted. reset the RF Module. 5. Extension System Module and/or System Module by blocking/unblocking it. The fault can be in the WAF. Depending on the alarm source. Check also the SFP in the other end and replace it. 2. 6. MetroSite 50. Note that dirty optical connectors may cause the signal level to drop too low. Check the cables between the System Module and RF Module/Extension System Module. Block/unblock the alarming unit. change the alarming unit. FAULT NAME MEANING : Flash operation failure : A flash memory operation failure. Replace the alarming module's Small Form Factor Pluggable (SFP). Block/unblock the related WAF. 2. There are no recovery actions and due to that the block/unblock can be tried once. 3. 2. if needed. The failure cannot be pointed to a specific module but there are several possible fault sources. Check the RF cabling and Bias-T. Check the MHA commissioning parameters. Check the other active alarms.7654 CELL OPERATION DEGRADED RNC base station alarms (7000-7900) INSTRUCTIONS : 1. MetroSite. Triple-mode: 1. replace the alarming System Module. INSTRUCTIONS : UltraSite. If this alarm continuously appears. Bias-T or MHA (see Troubleshooting instructions). If that does not help. 3. FAULT NAME MEANING : Failure in optical RP3 interface : The FlexiBTS has detected an abnormal operation or a failure in an optical RP3 interface between two modules. 1. 4. If the System Module is the only alarming source or replacing the RF Module/Extension System Module does not clear the fault situation. Check the other active BTS alarms and act accordingly.

The unit needs to be blocked/unblocked to get it initialised/configured again if there was an internal failure. INSTRUCTIONS : Check the RNC cell parameters against the BTS HW configuration. If that does not help. INSTRUCTIONS : Update compatible SW to the BTS (check the SW versions to see the active SW version. but the clearing fails. INSTRUCTIONS : 1. The unit needs to be blocked/unblocked to get it initialized/configured again if there was an internal failure. Reset the site. unless it is automatically updated by NetAct. 2. If that does not help. and update the active SW version). Block/unblock the WTR. replace the alarming unit. Block/unblock the WPA/WMP unit belonging to the same LCR as the alarming WTR. Related BTS . FAULT NAME MEANING : Incompatible SW version detected : A new unit with an incompatible SW has probably been inserted in the BTS. FAULT NAME : Gain adjust alarm MEANING : The WTR cannot adjust the TX output power. If the ROM disk is corrupted.RNC base station alarms (7000-7900) 7654 CELL OPERATION DEGRADED FlexiBTS: 1. change the alarming module. FAULT NAME MEANING : Invalid frequency channel for the BTS HW : The requested channel in the cell setup is not acceptable for the BTS hardware. Check the WTR RF TX cabling. 2. 3. replace the alarming module. and update compatible SW to the AXC or BTS. There are no recovery actions and due to that the block/unblock can be tried once. The cell frequency is out of the min/max limit DN99580892 Issue 08A Id:0900d805806692af 127 . Check the other active alarms. FAULT NAME MEANING : Initial calibration not started because other cell not cleared : There is a shared WPA/WMP in the configuration (the WPA serves two cells). The first cell needs to be calibrated and therefore the second active cell needs to be cleared. because of an incorrect frequency band and/or a carrier spacing and/or the number of carriers. INSTRUCTIONS : 1. 2.AXC interface: check the SW version of the BTS and AXC. Block/unblock the alarming module.

INSTRUCTIONS : 1. which therefore cannot perform the specified gain. another antenna line device between the MHA and WAF is faulty. FAULT NAME MEANING : Mast Head Amplifier fault : The FlexiBTS has detected an abnormal operation or a failure in the Masthead Amplifier (MHA). Block/unblock the related WAF. Replace the faulty device(s). Block/unblock the WPA/WMP. Check the cables related to the Masthead Amplifier (MHA). or the MHA does not exist.7654 CELL OPERATION DEGRADED RNC base station alarms (7000-7900) of the HW. the Bias-T is faulty. 3. FAULT NAME MEANING : Main antenna line fault : The operating voltage of the MHA is supplied through the Bias-T from the WAF. Check the RF cabling and Bias-T. There are different type variations of the HW that may have limitations in the supported frequency range and bandwidth. The fault can be in the WAF. Replace the alarming WPA/WMP. 2. 2. the MHA is faulty. 1. Note that the Tower Mounted Amplifier (TMA) is a synonym for the MHA and is used by the Antenna Interface Standards Group (AISG). Bias-T or MHA (see Troubleshooting instructions). or the number of carriers for the HW type is exceeded. 3. INSTRUCTIONS : 1. FAULT NAME MEANING : LPA gain fault : A malfunction in some part of the amplifier. 4. Check the MHA commissioning parameters. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. or the carrier spacing limit is exceeded. The WAF monitors the consumption of the current and generates an alarm if the consumption deviates from normal. Reset the alarming MHA module by blocking/unblocking the RF Module which the MHA is connected to. 2. FAULT NAME : No connection to unit 128 Id:0900d805806692af DN99580892 Issue 08A . The cable between the MHA and WAF is faulty.

Cancel alarms: Removing and inserting the WIC. Increase the number of WAF units in the BTS. 2. FAULT NAME : R-bus error DN99580892 Issue 08A Id:0900d805806692af 129 . Check that the unit is properly connected. inserting the first removed WSC back into the cabinet causes a site reset. alarming unit and subrack. 3. If the unit LED does not light up. INSTRUCTIONS : UltraSite. The fault may also be in the WPS unit or backplane. If the module LED does not light up. If SW updates have been done recently. If the 7650 BASE STATION FAULTY alarm is issued. Check the alarm history. reset the site.RNC base station alarms (7000-7900) 7654 CELL OPERATION DEGRADED MEANING : The connection to a unit that belongs to the BTS configuration has been lost. reload the SW. MetroSite 50. the module is faulty. MetroSite 50: Change the WAF. try recommissioning the site. If the WAF or WIC is alarming. Triple-mode: 1. Check the power cables and connectors as well as the I2C bus cables. replace the alarming unit. First try to reset the site with the software. FAULT NAME : Not enough WAF resources in LCR MEANING : There are not enough WAF units in a cell. INSTRUCTIONS : UltraSite. MetroSite and Triple-mode: 1. 4. If both WSCs are removed. WSM or primary WAM causes a site reset. 2. Check the alarm history. MetroSite. See the section No connection to unit in the troubleshooting instructions. 5. Check that the module is properly connected. 2. FlexiBTS: 1. the unit is faulty. Check the alarming module. If that does not help.

If the WSM/WMC also generates an alarm from a WTR unit. check the WTR and WSM cable. Baseband Bus failure. Check the cables between the System Module and RF Module. 2. Run a WCDMA BTS loop test to locate the faulty unit. 2. If that does not cancel the alarm or the alarm continually reappears. 3. 3. FAULT NAME MEANING : RF Module failure : The FlexiBTS has detected an abnormal operation or a failure in the internal functionality of the RF Module. MetroSite. Triple-mode: The bus between the WSP and WTR does not work. 2. 5. 4.7654 CELL OPERATION DEGRADED RNC base station alarms (7000-7900) MEANING : UltraSite. 1. Reset the alarming RF Module by blocking/unblocking it. INSTRUCTIONS : 1. MetroSite 50. If the WSP is faulty. FlexiBTS: 1. Check the other active BTS alarms (System Module failure. the reason for the alarm is a faulty WSM/WMC or WSP. Replace the faulty module (System Module). MetroSite. INSTRUCTIONS : Note: Perform the steps below in the listed order until the alarm disappears. The R-bus errors are probably caused by a faulty WSM or WTR. If there are no active WSM/WMC alarms. Check the cabling between the System Module and RF Module. MetroSite 50. Failure in optical RP3 interface and Antenna Line Device failure) and act accordingly. 130 Id:0900d805806692af DN99580892 Issue 08A . Replace the faulty unit. 3. Check the active RF Module alarms and act accordingly. INSTRUCTIONS : UltraSite. replace the RET unit. 2. Triple-mode: 1. Recalibrate the RET antenna. FAULT NAME MEANING : RET Antenna control failure : The antenna tilting is not possible or may not be done properly. block/unblock it. FlexiBTS: Error in the FSP or in the connection between the FSP and FCM.

3. MetroSite 50. If RX values do not change between the WTR inputs when swapping the cables. MetroSite. check the antenna cables. If there was an internal DN99580892 Issue 08A Id:0900d805806692af 131 . Triple-mode: 1. Check the antenna cables. FAULT NAME MEANING : TX output power measurement fault : UltraSite. Check and replace the faulty equipment. If an MHA is alarming. Triple-mode: 1. the WAF. 3. FlexiBTS: 1. MetroSite 50. antenna feeder. Check the received signal levels from BTS Site Manager to find out which RX is causing the problem. Triple-mode: The WTR or WPA/WMP/WOU output power measurement has failed. INSTRUCTIONS : UltraSite. replace the faulty RF Module. If the WTR is not faulty. 2. Block/unblock the alarming unit. replace the MHA unit and check if the RX signal level failure alarm is canceled. or antenna is faulty on the antenna line which has the inadequate RX level. 2. Swap the main and diversity RF cables between the WTR and WAF to see if the problem is in the WTR. MetroSite 50. If that does not help. the fault is in the WTR unit. If the alarm still exists. If an MHA is alarming. or antenna is faulty on the antenna line which has the inadequate RX level. MetroSite. replace the MHA unit and check if the RX signal level failure alarm is canceled. Check the received signal levels from BTS Site Manager to find out which RX is causing the problem. FlexiBTS: The RF Module output power measurement has failed.RNC base station alarms (7000-7900) 7654 CELL OPERATION DEGRADED 4. antenna feeder. 4. Change the WTR unit. The radio module. FAULT NAME MEANING : Rx signal level failure : The RX signal level is less than -112dBm or the difference between the maximum and minimum power levels of all RX antennas in the same cell and sector is more than the limit (4 dB). INSTRUCTIONS : UltraSite. Note: The RX value in BTS Site Manager is refreshed at one minute intervals. MetroSite. Check and replace the faulty equipment.

the unit needs to be blocked/unblocked to get it initialized/configured again. Reset the alarming RF Module with the block/unblock function. MetroSite. replace the faulty RF Module. the unit needs to be blocked/unblocked to get it initialized/configured again. FlexiBTS: An FSP unit to FCM allocation failure. or the ambient temperature of the module(s) is outside the specified limits. FlexiBTS: If there was an internal failure. INSTRUCTIONS : UltraSite. 2. FAULT NAME MEANING : Temperature alarm : The internal temperature of the RF Module or System Module exceeds the threshold value. Triple-mode: Block/unblock the alarming unit. MetroSite 50. MetroSite. A telecom RNW reconfiguration failure. the module needs to be blocked/unblocked to get it initialized/configured again. FAULT NAME MEANING : Telecom configuration failure : A telecom slave configurations or registrations failure. 132 Id:0900d805806692af DN99580892 Issue 08A . Or UltraSite. Check the other BTS alarms and act accordingly. Check the units and the RF cabling between the WPA/WMP/WOU and WTR units. FlexiBTS: 1. If there was an internal failure or sticking in the unit SW. 2. Check the cables between the System Module and RF Module. Triple-mode: A WSP unit to WAM allocation failure. If that does not help.7654 CELL OPERATION DEGRADED RNC base station alarms (7000-7900) failure. 3. the Module needs to be blocked/unblocked to get it initialized/configured again. A unit RNW configuration failure. If there was an internal failure. 1. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. MetroSite 50. in the case of an FR.

Download the BTS SW again. the BTS modules are not covered with anything. 4. If Step 1 does not help. FAULT NAME MEANING : Unit blocked : A unit is blocked with BTS Site Manager. 2. Triple-mode: 1. INSTRUCTIONS : Recommission the site. If Step 1 does not help. commissioned resource not ready MEANING : The faulty unit has not been configured or initialised. replace the alarming unit. 3. 3. Check the ambient temperature of the BTS/modules. Replace the alarming module. unblock the unit/module. If the ambient temperature is too low. If the ambient temperature is too high. If Step 2 does not help. Reset the alarming module by blocking/unblocking it. FCM: Reset the BTS. OR 1. it takes a while for the BTS/modules to heat themselves to the threshold value.RNC base station alarms (7000-7900) 7654 CELL OPERATION DEGRADED 2. replace the alarming unit. INSTRUCTIONS : UltraSite. WPA: Reset the BTS. The purpose of the fault is to avoid alarms that may be raised during the unit maintenance task. DN99580892 Issue 08A Id:0900d805806692af 133 . WAM. FAULT NAME MEANING : Unit SW download failed : Software update to the unit or subunit has failed. FAULT NAME : Timeout. INSTRUCTIONS : To cancel the alarm. Download the BTS SW again. make sure the airflow to the BTS modules is unobstructed. MetroSite. 2. MetroSite 50. OR 1. that is. 2. FlexiBTS: 1. Block/unblock the WSP. The fault can also be caused by disconnected CIF bus cables. replace the alarming module.

Block/unblock the alarming unit. If that does not help. this alarm causes the alarm. Triple-mode: 1. 4. 2. FAULT NAME MEANING : Unit not supported by current BTS SW version : An unsupported unit was found in the BTS.7654 CELL OPERATION DEGRADED RNC base station alarms (7000-7900) FAULT NAME : Unit initialization failure MEANING : A unit or an IP address initialisation has failed. Check the antenna cables. 3. perform a power-off reset. perform a power-off reset. If the FCM is the alarm source. If Step 2 does not help. 3. INSTRUCTIONS : 1. Check if the non-commissioned WAM is the Master WAM. INSTRUCTIONS : Replace the unit or upgrade the BTS SW. check the RNC IP address in the commissioning file and modify the file if needed. Block/unblock the alarming unit. MetroSite50. replace the alarming unit. 134 Id:0900d805806692af DN99580892 Issue 08A . connectors. If that does not help. replace the alarming unit. 2. If the WAM is the alarm source. FAULT NAME MEANING : Unknown HW resource : A unit cannot be identified by its product code or by its physical device address (object ID). check the RNC IP address in the commissioning file and modify the file if needed. replace the alarming unit. Check the alarm history to know why the WAMs' switchover occurred. The antenna line is slightly mismatched. FAULT NAME MEANING : VSWR alarm : Radio Module (60W RRH)/the Filter (all others) has detected a VSWR value exceeding the defined level. If that does not help. If so. INSTRUCTIONS : UltraSite. INSTRUCTIONS : Replace the alarming unit/module. MetroSite. antenna and possible antenna line devices. If step 3 does not help. Typically this happens when a new unit version is installed and there is an older BTS SW in use that does not support the new unit version. FlexiBTS: 1.

The unit may have been installed incorrectly or the backplane cabling is faulty. Check the backplane cables and connectors (see Troubleshooting instructions). The LED indicates the faulty unit(s). Block/unblock the WAF unit. or all of the RX pre-amplifiers (max 6) are faulty. but blocking/unblocking the unit ensures that before a site visit. Cancelling Do not cancel the alarm. FAULT NAME MEANING : WAF low noise amplifier faulty : One of the two RX pre-amplifiers (one in the main branch and the other in the diversity branch) is faulty. If that does not help. INSTRUCTIONS : 1. replace the alarming unit. The system cancels the alarm automatically when the fault has been corrected. This alarm is generated when the WSM/WMC unit detects errors in the incoming RR bus from the WTR unit. some. The reason for the failure is probably the WTR or WSMB/WMC unit. This is most likely a HW fault. Check the antenna line (TX-cable-antenna) impedance matching. 2.RNC base station alarms (7000-7900) 7654 CELL OPERATION DEGRADED 2. INSTRUCTIONS : 1. Run the WCDMA BTS loop test. DN99580892 Issue 08A Id:0900d805806692af 135 . 3. Replace the units indicated in the alarm one by one and check whether the problem is cleared. FAULT NAME MEANING : WSMB RR-Bus error : The signal is transported from the WTR to the WSP via the WSM. MetroSite 50: One. The LED indicates the faulty unit. 2.

If the site reset or module block/unblock does not help.7655 CELL NOTIFICATION RNC base station alarms (7000-7900) 33 7655 CELL NOTIFICATION Meaning A minor fault (or faults) has occurred in a unit/module (or units/modules) that belong to the sector indicated in the alarm. replace the faulty unit/module (see the source of the alarm and instructions fields of the corresponding alarms). Instructions Verify the configuration of a BTS by checking the commissioning. The effect of the fault on the functioning of the network element depends on the fault description. For more information. the site should be reset to recover from any temporary faults which might have caused the malfunctioning of the unit/module. Before a unit/module is replaced at the BTS. Below is the list of BTS fault(s) which may have caused BTS WN5. When an active alarm is a 'Start' alarm. cabling and correct installation of the units/modules at the BTS. Check the reason for the fault from the supplementary text field of the alarm. Supplementary information fields 1 2 3 4 5 6 rack (cabinet) number shelf number slot type of unit unit number subunit number For more information.0 release. Make sure the environment does not cause the fault. The BTS fault descriptions are also included this alarm in case you need I-HSPA System in BTS SW release 136 Id:0900d805806692af DN99580892 Issue 08A . a site reset is required to cancel the alarm. see base station fault descriptions in WCDMA RAN and I-HSPA System Libraries. see instructions on Alarm Structure. In case of earlier SW release and in more detailed fault descriptions refer to WCDMA RAN and Libraries.

Check the cables between the System Module and RF Module/Extension System Module. b. c. 1. Replace the faulty parts and/or devices along the antenna line. 3. replace the alarming master System Module. Reset the RF Module and/or System Module. depending on the alarm source: a. 4. 2. FAULT NAME MEANING : Baseband Bus failure : The FlexiBTS has detected an abnormal operation or a failure in the BTS internal baseband bus. FAULT NAME MEANING : Antenna Line Device failure : The System Module or the device itself has detected an abnormal operation or a failure in the antenna line device. contact your local Nokia Siemens Networks representative. Check the other active BTS alarms and act accordingly. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears.RNC base station alarms (7000-7900) 7655 CELL NOTIFICATION documentation. FAULT NAME MEANING : Configuration error: <x> : There is a compatibility problem in the BTS HW/SW versions or the HW/HW configuration. Reset the Extension System Module by blocking/unblocking it. 2. Reset the RF Module by blocking/unblocking it. If the master System Module is the source or replacing the RF Module/Extension System Module does not clear the fault situation. The failure cannot be pointed to a specific module but there are several possible fault sources. If that does not help. Reset the alarming RF module by blocking/unblocking it. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. Replace the alarming RF Module/Extension System Module. Another possibility is that there is DN99580892 Issue 08A Id:0900d805806692af 137 . Reset the master System Module. 1. Replace the RF Module. 4. Check the antenna line and antenna line devices. 5. Make sure that the antenna line connectors are in the right torque. 3.

BTS baseband resources are divided between the different LCGs. INSTRUCTIONS : Update compatible SW to the BTS (check the SW versions to see the active SW version. Check the RNC/I-HSPA adapter alarms for the alarming local cell (LCR). INSTRUCTIONS : 1. power). Recommission the BTS to ensure that all parameters are correctly configured. 138 Id:0900d805806692af DN99580892 Issue 08A . if needed. has caused HSUPA allocation so that the maximal HSUPA capacity cannot be achieved with the current allocation of baseband resources.7655 CELL NOTIFICATION RNC base station alarms (7000-7900) a mismatch between the BTS configuration and the RNC/I-HSPA adapter parameters. FAULT NAME MEANING : LCRs using same carrier frequencies mismatch in LCGs : Two cells with the same carrier belong to different local cell groups (LCGs). unless it is automatically updated by NetAct. for example. Reset the BTS. and update compatible SW to the AXC or BTS. FAULT NAME MEANING : HSUPA capacity decreased : Runtime recovery. INSTRUCTIONS : Note! Perform the steps below in the listed order until the alarm disappears. When baseband pooling is used. 3. If you want to increase the maximal HSUPA capacity while the alarm is active. Check that the BTS cell parameters from the RNC/I-HSPA adapter match the BTS HW configuration (for example frequency.AXC interface: check the SW version of the BTS and AXC. Related BTS . 1. Softer handover requires that cells with the same frequency in different sectors need to be assigned to the same LCG. INSTRUCTIONS : Check the RNC parameters for the BTS cells and change them. 2. Check the installed HW/SW version compatibility and the HW compatibility with the current BTS configuration. FAULT NAME MEANING : Incompatible SW version detected : A new unit with an incompatible SW has probably been inserted in the BTS. 2. and update the active SW version). lock and unlock all the cells from the alarming LCG. This alarm is reported to BTS Site Manager only. 4.

1. 2. MetroSite. Failure in optical RP3 interface and Antenna Line Device failure) and act accordingly. FAULT NAME MEANING : WSMA SR-Bus error : UltraSite: The WSM unit has detected errors in the incoming SR bus from the adjacent WSM unit. or a lack of DSP or ATM resources. Flexi BTS: 1. The reason for the failure is the cable between the WSM front panels or the WSM units indicated in the alarm. INSTRUCTIONS : UltraSite. INSTRUCTIONS : Note: Perform the steps below in the listed order until the alarm disappears. The reason could be a hardware or a bus problem. or the cell disabling (the release of common channels) failed. 4. If that does not help. Check the other active alarms if the WSP capacity has been decreased. Check the cables between the System Module and RF Module. FAULT NAME MEANING : Telecom cell enabling or disabling failed : The cell enabling (the setup of CPICH and BCH) failed. Triple-mode: The WSM has detected errors in the incoming SR bus from the WTR unit.RNC base station alarms (7000-7900) 7655 CELL NOTIFICATION FAULT NAME MEANING : RF Module failure : The FlexiBTS has detected an abnormal operation or a failure in the internal functionality of the RF Module. or the cable between the WSM front panel and the backplane. 2. DN99580892 Issue 08A Id:0900d805806692af 139 . 2. The reason for the failure is the WSM or WTR unit. Reset the alarming RF Module by blocking/unblocking it. MetroSite 50. replace the faulty RF Module. 3. Baseband Bus failure. Triple-mode: 1. Check the number of FSP units. Check if there are enough WSP units. Check the other active alarms. Check the other active BTS alarms (System Module failure.

7655 CELL NOTIFICATION RNC base station alarms (7000-7900) This alarm is generated only once and is reported to the BTS Site Manager only. Remove/reinsert the alarming unit. INSTRUCTIONS : 1. also the WTR units) indicated in the alarm one by one and check whether the alarm is cleared. 3. 140 Id:0900d805806692af DN99580892 Issue 08A . The system cancels the alarm automatically when the fault has been corrected. Replace the WSM units (and if that does not help. 2. 4. Check the WSM cabling. Check the other WSM units. Cancelling Do not cancel the alarm.

: Licence for the feature is expired and the expired licence file(s) are deleted from flash memory. FAULT NAME MEANING : BTS licence for the feature is expired. Cancelling Do not cancel the alarm. Instructions See the BTS faults documents in WCDMA RAN and I-HSPA System Libraries for details about BTS licence management. see instructions on Alarm Structure. INSTRUCTIONS : Buy or renew a licence for the feature.RNC base station alarms (7000-7900) 7660 BASE STATION LICENCE EXPIRED 34 7660 BASE STATION LICENCE EXPIRED Meaning A licence fault (or faults) has occurred in the base station. DN99580892 Issue 08A Id:0900d805806692af 141 . see base station fault descriptions in WCDMA RAN and I-HSPA System Libraries. For more information. Supplementary information fields 1 2 3 4 5 6 rack (cabinet) number shelf number slot type of unit unit number subunit number For more information. The system cancels the alarm automatically when the fault has been corrected. Check the reason for the fault from the supplementary text field of the alarm. The effect of the fault on the functioning of the network element depends on the fault description.

FAULT NAME MEANING : HW capacity too low for feature <licenceCode>. see instructions on Alarm Structure. Instructions See the BTS faults documents in WCDMA RAN and I-HSPA System Libraries for details about BTS licence management. FAULT NAME MEANING : Licence missing <licenceCode>. see base station fault descriptions in WCDMA RAN and I-HSPA System Libraries. Check the reason for the fault from the supplementary text field of the alarm. <licenceName> : The BTS detected a resource needing a licence but no licence exists or is free. <licenceName> : The HW capacity is too low to support all licences of an optional feature. INSTRUCTIONS : An appropriate licence should be activated or the licence 142 Id:0900d805806692af DN99580892 Issue 08A .7661 BASE STATION LICENCE NOTIFICATION RNC base station alarms (7000-7900) 35 7661 BASE STATION LICENCE NOTIFICATION Meaning A licence fault (or faults) has occurred in the base station. For more information. The effect of the fault on the functioning of the network element depends on the fault description. INSTRUCTIONS : Delete the licences or insert new hardware. Supplementary information fields 1 2 3 4 5 6 rack (cabinet) number shelf number slot type of unit unit number subunit number For more information.

RNC base station alarms (7000-7900) 7661 BASE STATION LICENCE NOTIFICATION amount should be increased. Cancelling Do not cancel the alarm. DN99580892 Issue 08A Id:0900d805806692af 143 . The system cancels the alarm automatically when the fault has been corrected.

This means that the alarm number. For more information. The FTM has reserved alarm numbers from space 61000 . FAULT NAME MEANING : AIS (Administrative Unit) on unit $U. In NetAct and OMS this alarm is shown in opened format. The actual documentation for the encapsulated alarm can be found in the BTS faults documents in WCDMA RAN and I-HSPA System Libraries. Supplementary information fields 1 2 3 probable cause reported by FTM the managed object reported by FTM alarm number reported by the FTM. This alarm is an encapsulation alarm that is used to transfer the Flexi Transport Submodule (FTM) alarm data over the BTS O&M connection through RNC and OMS to NetAct.61999 Instructions This alarm is an encapsulation alarm for original FTM alarm. This signal is generated by an 144 Id:0900d805806692af DN99580892 Issue 08A . Follow up the instructions given in the BTS faults documents in WCDMA RAN and I-HSPA System Libraries for the alarm number shown in supplementary information field 3. The SDH interface receives an AU-AIS (Administrative Unit .Alarm Indication Signal). see base station fault descriptions in WCDMA RAN and I-HSPA System Libraries. Check the reason for the fault from the supplementary information fields and supplementary text field of the alarm. Encapsulation is used because the RNC alarm system cannot support the FTM alarms directly due to differences in the alarm structure. The effect of the fault on the functioning of the network element depends on the fault description. alarm text and supplementary information are shown in original FTM format and the alarm printout is thus different in NetAct compared to alarm listings in RNC MML interface that shows these FTM alarms as instances of alarm number 7665.7665 BASE STATION TRANSMISSION ALARM RNC base station alarms (7000-7900) 36 7665 BASE STATION TRANSMISSION ALARM Meaning A transmission fault (or faults) has occurred in the BTS. interface $IF : Alarm indication signal on the Administrative Unit.

All other transmission alarms related to this signal are suppressed. Probable cause: there is a transmission problem somewhere in the intermediate network and AIS is sent instead of user traffic. FAULT NAME MEANING : BTS reset required : A change to the BTS IP settings has been received from TRS Manager. Probable cause: There is a transmission problem somewhere in the intermediate network and AIS is sent instead of user traffic. DN99580892 Issue 08A Id:0900d805806692af 145 .RNC base station alarms (7000-7900) 7665 BASE STATION TRANSMISSION ALARM intermediate SDH device in the forward direction because it detects a problem in its receive signal. FAULT NAME MEANING : AIS on unit $U. interface $IF : Alarm indication signal on the Multiplexer Section. All other transmission alarms related to this signal are suppressed. This signal is generated by an intermediate PDH device in the forward direction because it detects a problem in its receive signal. Probable cause: There is a transmission problem somewhere in the intermediate network and AIS is sent instead of user traffic. interface $IF : Alarm indication signal is received. The SDH interface receives an MS-AIS (Multiplexer Section .Alarm Indication Signal). INSTRUCTIONS : Check the intermediate transmission network for alarms indicating the root cause and follow the instructions for handling these alarms. This signal is generated by an intermediate SDH device in the forward direction because it detects a problem in its receive signal. INSTRUCTIONS : Check the intermediate transmission network for alarms indicating the root cause and follow the instructions for handling these alarms. The confirmation is needed so that the BTS IP settings are taken in use through a BTS reset. INSTRUCTIONS : Check the intermediate transmission network for alarms indicating the root cause and follow the instructions for handling these alarms. FAULT NAME MEANING : AIS (Multiplexer Section) on unit $U. The user has to confirm the changes after the last BTS IP settings have been given. All other transmission alarms related to this signal are suppressed.

2. FAULT NAME MEANING : Certificate does not exist : A requested certificate could not be retrieved from the certificate repository server (RA) or certificate authority (CA). interface $IF : Excessive bit error rate. if necessary. Clean the cables and connectors.7665 BASE STATION TRANSMISSION ALARM RNC base station alarms (7000-7900) INSTRUCTIONS : Confirm the changes when all the required BTS IP settings have been made. FAULT NAME MEANING : DSCP $D signalled but not configured. INSTRUCTIONS : Check that the configurations at the near end and far end fit together (for example. INSTRUCTIONS : Provide the certificate. IMA Group $IMAG : Configuration abort state. FAULT NAME MEANING : Config-abort state on unit $U. This alarm is raised when the far end tries to use unacceptable configuration parameters. Probable cause: The IMA group configuration is wrong (for example. IMA version and frame length). Check that the cable connected to the interface in question is not damaged and is within the specifications. $D specifies the first mismatch DSCP value. the IMA versions are incompatible). 146 Id:0900d805806692af DN99580892 Issue 08A . electrical connectors or cables are corroded) .the specified maximum length of the cable is exceeded . Check that the connectors are properly connected to the unit. Probable causes: . : DSCP $D signalled but not configured. The combination of RNC and NodeB is misconfigured with regard to quality of the service configurations.the connector is not properly connected to the unit . The measured bit error rate exceeds the threshold value of BER-3 (10E-3). INSTRUCTIONS : Check if the configured DSCP value ranges in the RNC and BTS match. 3.the signal level is too low (optical connectors or cables are dirty. Change the configuration. FAULT NAME MEANING : EBER on unit $U. All other transmission alarms related to this signal are suppressed.the receiver or the far end transmitter has failed INSTRUCTIONS : 1.

INSTRUCTIONS : If the alarm is on only temporarily. If this is the case. If feasible. Follow the signal in the network and check whether any other alarms concerning the fault are on (such as Laser End of Life). Check the individual IMA links in the IMA group for problems. Configure additional IMA links to the IMA group. check whether any other alarms related to this fault are on (such as problems on individual IMA links). no action is needed. This alarm is raised when the far end indicates that it is in the start-up phase. This alarm is raised when the far end reports unacceptable configuration parameters. FAULT NAME MEANING : Far end group start-up on unit $U. FAULT NAME MEANING : Far end insufficient links on unit $U. IMA Group $IMAG : Far end configuration abort state. If the alarm stays active. INSTRUCTIONS : Check that the configurations at the near end and far end fit together (for example. the IMA versions are incompatible). Change the configuration if necessary. reduce the minimum number of IMA links in the DN99580892 Issue 08A Id:0900d805806692af 147 . 3. Probable cause: The IMA group at the far end is not yet up and running.there are not enough IMA links configured for the IMA group . If this is the case. Probable causes: . IMA version and frame length). All other transmission alarms related to this signal are suppressed. The far-end IMA group reports that there are less IMA links in the far-end IMA group than required by the parameter Minimum number of IMA links. follow the instructions for handling those alarms. If needed. IMA Group $IMAG : Far end group start-up. Probable cause: The IMA group configuration is wrong (for example. The alarm is typically active only temporarily.the value for the parameter Minimum number of links is set to be too high INSTRUCTIONS : 1.RNC base station alarms (7000-7900) 7665 BASE STATION TRANSMISSION ALARM 4. IMA Group $IMAG : Far end insufficient links. FAULT NAME MEANING : Far end config-abort state on unit $U.IMA links within the IMA group are out of order . 2. follow the instructions for handling these alarms. correct them.

INSTRUCTIONS : Ensure that the IMA link is configured to be part of an IMA group. Change the configurations if necessary. FAULT NAME MEANING : Group timing mismatch on unit $U. The alarm is typically raised only temporarily during IMA configuration and disappears when the configuration has been completed. INSTRUCTIONS : The IMA group reconfigures automatically. Check the delay of the links. There are usually other IMA-related alarms active at the same time. Check that the configurations at the near end and far end fit together. the operator should be contacted. Probable cause: IMA configuration is incomplete. The far-end transmit clock mode is different from the near-end transmit clock mode. If the alarm remains active. Probable cause: Too large differential delay between the IMA links. FAULT NAME MEANING : Far-end receive link unusable on unit $U. The traffic of the IMA group does not function properly. interface $IF : Far-end receive link unusable. If the IMA link is used over a leased line. do as follows: 1. The IMA group might not be capable of carrying traffic on the IMA group referenced in the alarm text. the problem might be located in the leased line network. In this case. Special measurement equipment might be needed for this. The IMA link is not yet in an IMA group. The IMA link is not yet in an IMA group. IMA Group $IMAG : Group timing mismatch. FAULT NAME MEANING : Far-end transmit link unusable on unit $U. Take appropriate actions to reduce the delay. interface $IF : Far-end transmit link unusable. INSTRUCTIONS : Ensure that the far-end IMA link is configured to be part of an IMA group. The alarm is typically raised only temporarily during IMA configuration and disappears when the configuration has been completed. 4. Probable cause: IMA configuration is incomplete at the far-end interface.7665 BASE STATION TRANSMISSION ALARM RNC base station alarms (7000-7900) IMA group. 148 Id:0900d805806692af DN99580892 Issue 08A . There are usually other IMA-related alarms active at the same time. 2.

Check the delay of the IMA link in question.there are not enough IMA links configured for the IMA group at the far end . Probable causes: . select another suitable link. The IMA group referenced in the alarm text may not be able to carry all required traffic.the configuration of the IMA group is incomplete or faulty . IMA Group $IMAG : Insufficient links. A Loss of IMA link (LIF) or Link out of delay synchronisation (LODS) alarm is active at the far end of the IMA link.IMA links within the IMA group are out of order . An IMA-related remote defect has been detected. If necessary.there is disturbance on the line . Probable causes: .the differential delay of the IMA links belonging to one IMA group is too high INSTRUCTIONS : Do as follows for the interface referenced in the alarm text: 1. FAULT NAME MEANING : Insufficient links on unit $U. Verify that the IMA configuration of the near end and far end is correct.loss of IMA frame .disturbance on the line .physical link defect . 2.RNC base station alarms (7000-7900) 7665 BASE STATION TRANSMISSION ALARM FAULT NAME MEANING : IMA link out of delay synchronization on unit $U. A LODS defect is reported when the link differential delay between the link and the other links in the group is higher than the tolerable link differential delay.the value for the parameter Minimum number of links is set DN99580892 Issue 08A Id:0900d805806692af 149 . Probable causes: . interface $IF : Remote failure indication.loss of delay synchronisation INSTRUCTIONS : Follow the instructions for handling the alarms raised at the far end of the IMA link. 3. interface $IF : Link out of delay synchronisation. Check the physical line for errors. FAULT NAME MEANING : IMA remote failure indication on unit $U. There are less operable IMA links in the IMA group than the minimum number of IMA links required.

If this is the case. Probable causes: . Check the individual IMA links in the IMA group for problems.there are disturbances in the traffic of the physical transmission link in question INSTRUCTIONS : 1. If the alarm is on only temporarily. It is not possible to carry traffic on the interface referenced in the alarm text. interface $IF for $T minutes MEANING : A loopback has been configured by a management application. FAULT NAME MEANING : LOCD on unit $U.7665 BASE STATION TRANSMISSION ALARM RNC base station alarms (7000-7900) to be too high INSTRUCTIONS : 1. Check whether any other alarms concerning the fault are on. no action is needed. All other transmission alarms related to this signal are suppressed. 3. This opens the loop which cancels the alarm. 3. FAULT NAME : Interface under test on unit $U. The network interface receives frames whose ATM cells cannot be recognised. interface $IF : Loss of ATM cell delineation. reduce the minimum number of IMA links in the IMA group. 2. Change the configurations if necessary. Probable causes for STM-1/STS-3c interfaces: . FAULT NAME MEANING : LOF on unit $U. Ensure that the far end is using ATM cell mapping. interface $IF : Loss of frame. 2. follow the instructions on handling those alarms. Check that the configurations at near end and far end fit together. Configure additional IMA links to the IMA group.the far end does not insert idle cells . It is not possible to carry traffic on the interface referenced in the alarm text. Correct them if necessary.the configuration of the framing (STM-1 or STS-3c) on the far-end interface does not match the configuration on the interface referenced in the alarm text .the SDH/SONET interface receives frames that have an incorrect frame pattern (A1 and A2 bytes) . If feasible. 4.too low an input level 150 Id:0900d805806692af DN99580892 Issue 08A .the far-end frames do not have ATM cell mapping . INSTRUCTIONS : Switch the loopback off or wait for the timeout to expire.

If this is not the case. FAULT NAME MEANING : LOMF on slot $U.a cable is cut or there is no cable connected to the interface DN99580892 Issue 08A Id:0900d805806692af 151 . reconfigure the interfaces so that they match each other. Probable causes for PDH interfaces: . FAULT NAME MEANING : LOP (Administrative Unit) on unit $U. All other transmission alarms related to this signal are suppressed. the configuration of the far-end node should be E1 Multiframe. If this is not the case. For E1 interfaces.RNC base station alarms (7000-7900) 7665 BASE STATION TRANSMISSION ALARM Probable cause for E1 interfaces: The interface at the far end is not configured to be a framed E1 interface. JT1 interfaces: Check that the interface type of the far-end interface is also configured to be a JT1 interface. Probable cause: there are disturbances in the traffic on the link in question. All other transmission alarms related to this administrative unit are suppressed. Probable cause for JT1 interfaces: The interface at the far end is not configured to be a JT1 interface. Probable cause: the interface type has not been configured to meet the framing of the interface at the far end. The interface referenced in the alarm text has lost the multiframe alignment. reconfigure the interfaces so that they match each other. INSTRUCTIONS : Check that the configured interface type matches the configured interface type of the far end. This alarm occurs when the SDH interface receives frames that have an incorrect Administrative Unit (AU) pointer. INSTRUCTIONS : Check the intermediate VC-12 transmission network for alarms indicating the root cause and follow the instructions for handling these alarms. If this is the case. FAULT NAME MEANING : LOS on unit $U. interface $IF : Loss of Pointer for the Administrative Unit. the problem is somewhere in the transmission network. INSTRUCTIONS : E1 interfaces: Check that the interface type of the far-end interface is also configured to be a framed E1 interface. [ethernet] interface $IF : No signal is received on the interface referenced in the alarm text. interface $IF : Loss of multiframe.

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- the electrical signal is excessively attenuated - the port at the connected far-end node is switched off - transmit and receive cables are mixed up Probable causes for Ethernet interfaces: - a cable is cut or there is no cable connected to the interface - the electrical signal is excessively attenuated - the port at the connected far end node is switched off INSTRUCTIONS : 1. Check that the cables are connected to the correct connectors. 2. Check that the interface at the far-end interface is switched on. 3. Check whether there are active alarms at the far end. If there are, follow the instructions for handling those alarms. 4. To verify that the hardware of the interface unit works correctly, connect a loop cable and check whether the alarm disappears.

FAULT NAME MEANING

: License missing for feature $feature on interface $if : The feature referenced in the alarm text has been configured without installing a valid licence.

Probable cause: A valid licence that would allow the operation of the feature is not available in the WBTS. INSTRUCTIONS : Download a valid licence to the WBTS.

FAULT NAME MEANING

: Loss of IMA frame on unit $U, interface $IF : Loss of an IMA frame. The loss of an IMA frame was detected in one link of the IMA group. The far-end IMA link is not part of an IMA group. All other transmission alarms related to this IMA link are suppressed.

Probable causes: - the configuration of the IMA group is incomplete or faulty - there is disturbance on the line INSTRUCTIONS : Do as follows for the interface referenced in the alarm text: 1. Verify that the IMA configuration of the near end and far end is correct. 2. Check the physical line for errors.

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FAULT NAME

: No inserted or non-compliant SFP module on unit $U, interface $I MEANING : The SFP module detected in the interface connectors does not comply with the security requirements. INSTRUCTIONS : Insert a valid SFP module.

FAULT NAME MEANING

: PLM (High Order Path) on unit $U, interface $IF : Path Payload Label Mismatch on the High Order Path. The SDH interface receives frames on the VC-3/VC-4 that have a Path Payload Label that does not correspond to the "ATM" (Asynchronous Transfer Mode) signal. The path is not intended for ATM traffic transport.

Probable cause: The Signal Type Identifier on the far end interface has not been configured to be "ATM". INSTRUCTIONS : Ensure that the path payload label for the VC-3/VC-4 at the far end is configured to be "ATM".

FAULT NAME MEANING

: Pseudowire $PW down in egress direction on unit $U : A Pseudowire has been detected to be down in the egress direction by using the BFD function. The alarm is raised when the BFD message from the far end contains the diagnostic code 'Control Detection Time Expired' and the corresponding ingress alarm is not present. INSTRUCTIONS : Check that the Pseudowire configuration is complete.

FAULT NAME MEANING

: Pseudowire $PW down in ingress direction on unit $U. : The Pseudowire has been detected to be down in the ingress direction by using the BFD function. INSTRUCTIONS : Check that the Pseudowire configuration is complete.

FAULT NAME MEANING

: RDI (High Order Path) on unit $U, interface $IF : Remote defect indication on the High Order Path (VC-3/VC-4). This alarm occurs when the equipment at the far end of a bidirectional VC-3/VC-4 connection has detected an error condition on the signal that it is receiving. The far-end equipment signals this remote defect in the signal that it transmits. The RDI indicates a serious fault in the received signal of the far-end equipment.

Probable cause: The far end has active alarms on its receiving interface (such as LOS, LOF, TIM-RS, AIS-MS, AIS-AU, LOP-AU, TIM-HP, UNEQ-HP). INSTRUCTIONS : 1. Check the intermediate transmission network for alarms indicating the root cause and follow the instructions for

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handling these alarms. 2. To check the transmit hardware, connect a loop cable and check that LOS alarm is not raised.

FAULT NAME MEANING

: RDI (Multiplexer Section) on unit $U, interface $F : Remote defect indication (RDI) on the Multiplexer Section (MS). This alarm occurs when the equipment at the far end of a bidirectional multiplexer section connection has detected an error condition on the signal that it is receiving. The RDI indicates a serious fault in the received signal of the far-end equipment.

Probable cause: The far end has active alarms on its receiving interface (such as LOS, LOF, TIM-RS, AIS-MS, AIS-AU, LOP-AU). INSTRUCTIONS : 1. Check the intermediate transmission network for alarms indicating the root cause and follow the instructions for handling these alarms. 2. To check the transmit hardware, connect a loop cable and check that LOS alarm is not raised.

FAULT NAME MEANING

: RDI on unit $U, interface $IF : Remote defect indication. It is sent by the intermediate or the far end equipment, because it detects a serious fault in the received signal.

Probable cause: The far end has a LOS, LOF or AIS alarm on its receiving interface. INSTRUCTIONS : 1. Check the intermediate transmission network for alarms indicating the root cause and follow the instructions for handling these alarms. 2. To check the transmit hardware, connect a loop cable and check that no alarms appear for this interface.

FAULT NAME MEANING

: STC connection to signalling peer not established on interface $ : The SSCOP link controlled by this STC is down. The alarm text specifies the slot, port, VPI and VCI number in question. Probable causes: - the peer (RNC) releases the connection - the link goes down because the peer (RNC) does not respond within the TIMER_NO_RESPONSE period. - the link was never established - problem on the ATM layer - problem on the physical layer

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7665 BASE STATION TRANSMISSION ALARM

- incomplete or faulty configuration of AAL2 in the RNC INSTRUCTIONS : 1. Check that there are no other active alarms on the physical or ATM layer. 2. Check that the RNC is up and running. 3. Check the AAL2 configuration. For example, make sure that the VPs/VCs used for AAL2 signalling in the RNC and WBTS match.

FAULT NAME MEANING

: Synchronisation lost : Primary and secondary timing source lost. The WBTS is running on internal clock or in hold-over mode and no timing signal is sent. The first and second synchronisation sources from the configured priority list are unavailable. On failure, the WBTS switches automatically to the next clock source in the priority list.

Probable cause: The transmission links selected for clock source are faulty. The reason can be alarms on the interfaces (for example, LOS, LOF or AIS). INSTRUCTIONS : Use the BTS Site Manager to check which interfaces have been configured as synchronization sources. For the PDH interfaces, do as follows: 1. Check that the cables are connected to the correct connectors. 2. Check whether the interface at the far end is switched on. 3. Check whether there are active alarms at the far end. If there are, follow the instructions on handling those alarms. 4. To verify that the hardware of the interface unit works correctly, connect a loop cable and check whether the alarm disappears.

FAULT NAME : The FTM booted at $date due to $RCause MEANING : The transport part of the WBTS has been reset. INSTRUCTIONS : N/A

FAULT NAME MEANING

: Timing source lost on unit $U, interface $IF : Primary or secondary timing source is lost. One of the synchronisation sources in the configured priority list is unavailable.

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7665 BASE STATION TRANSMISSION ALARM

RNC base station alarms (7000-7900)

If the primary clock source has been lost, a switch to the secondary source has occurred. If the secondary clock source has been lost, the WBTS will switch to the internal clock in case the primary clock source fails. Probable cause: The transmission link selected for the clock source is faulty. The reason can be alarms on the interface (for example, LOS, LOF, AIS or EBER). INSTRUCTIONS : Use BTS Site Manager to check which interfaces have been configured as synchronization sources. For the PDH interfaces, do as follows: 1. Check that the cables are connected to the correct connectors. 2. Check whether the interface at the far end is switched on. 3. Check whether there are active alarms at the far end. If there are, follow the instructions on handling those alarms. 4. To verify that the hardware of the interface unit works correctly, connect a loop cable and check whether the alarm disappears.

FAULT NAME MEANING

: UNEQ (High Order Path) on unit $U, interface $IF : High Order Path Unequipped. The path signal label byte (C2) and the path trace byte (J1), and BIP-8 byte (B3) in the SDH path overhead (POH) all have the value zero. The path is unusable for traffic transport.

Probable cause: the unequipped VC-3/VC-4 comes from a VC-level cross-connection node and the VC-3/VC-4 is not connected anywhere in that node. INSTRUCTIONS : 1. Check the configuration and ensure that the cross-connections between the nodes have been properly configured for transporting traffic. 2. Ensure that the Path Payload Label for the VC-3/VC-4 at the far end is configured to be "ATM". 3. Follow the signal in the network and check whether any other alarms concerning the fault are active. If this is the case, follow the instructions for handling those alarms. Cancelling Do not cancel the alarm. The system cancels the alarm automatically when

156

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DN99580892 Issue 08A

RNC base station alarms (7000-7900)

7665 BASE STATION TRANSMISSION ALARM

the fault has been corrected.

DN99580892 Issue 08A

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7740 BEATING WCDMA BTS ALARM

RNC base station alarms (7000-7900)

37 7740 BEATING WCDMA BTS ALARM
Meaning The same radio network alarm has changed its alarm state (start/cancel) 20 times consecutively, always during informing or cancelling delay, and has thus been filtered by the alarm system. The same radio network object is the object of both this alarm and the beating alarm that caused this alarm. Supplementary information fields 1 the alarm number of the beating BTS alarm

2-15 if the beating alarm has any additional information, it is indicated here. Additional information is cut after 14 bytes and it is represented in hexadecimal format. Instructions Correct the fault that caused the original beating alarm. You can find the number of that alarm in Supplementary information field 1. Cancelling Do not cancel the alarm. The system cancels the alarm automatically when the fault has been corrected.

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RNC base station alarms (7000-7900)

7750 FAILURE IN WCDMA WBTS O&M CONNECTION

38 7750 FAILURE IN WCDMA WBTS O&M CONNECTION
Meaning This alarm indicates that a failure has occurred in WBTS O&M connection. The problem is related to Iub connection between RNC and WBTS. From RNC point of view the actual reason for the failure is either in transmission network between network elements (Iub), in internal communication of RNC applications or in WBTS configuration. In Iub connection problem between RNC and WBTS this alarm is set by OMU unit in following situations: 1) WBTS has closed the O&M connection 2) WBTS O&M connection supervision message has not arrived within expected time 3) there is a problem in transmission network between RNC and WBTS 4) a WBTS id conflict has been detected in the network As a consequence of this alarm, the availability of WBTS O&M functionality may be limited. User initiated or automatic O&M tasks (e.g. SW download, HW configuration request and WBTS restart) cannot be performed in case of Iub O&M connection problem. It is also not possible for the WBTS to report its alarms to RNC. This alarm does not indicate a failure in WBTS user plane links. The states of the user plane links can be checked using RNC RNW Object Browser. Supplementary information fields 1 reason of the alarm 1 = failure in the RNC-WBTS connection 2 = WBTS id conflict 2 error code is received from IUB O&M connection. This field is significant only if the value of 1st field is 1 You can check its meaning with a command of the service terminal extension MRS (see Service Terminal Essentials, Maintenance Manual) or from the document General Error Messages of System, Supplementary References

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If configuration is ok. Error reason = 1. Error codes: 160 Id:0900d805806692af DN99580892 Issue 08A . check that WBTS is configured correctly to RNC and to Network. Wait until system cancels the alarm. Error code (field 2) indicates what caused the problem if the error reason (field 1) value is 1. but the connection does not exist in the RNC for the WBTS in question (code 14608) or some error occurred in TCP layer when message sending was attempted. If connection does not recover in couple of minutes. wait until WBTS opens new connection and system cancels the alarm. Connection is closed and RNC is waiting new O&M connection opening from WBTS. Wait until WBTS opens new connection and system cancels the alarm.7750 FAILURE IN WCDMA WBTS O&M CONNECTION RNC base station alarms (7000-7900) Instructions Error reason (field 1) indicates which part of the connection the problem is located. Error code: 154 = TIME LIMIT EXCEEDED IN MESSAGE WAITING WBTS supervision timer has expired. Error codes: 13960 = BAD FILE DESCRIPTOR 13964 = PERMISSION DENIED 13965 = BAD ADDRESS(EFAULT) 13986 = RESOURCE TEMPORARILY UNAVAILABLE 13989 = SOCKET OPERATION ON NON-SOCKET 13991 = MESSAGE TOO LONG 14006 = NO BUFFER SPACE AVAILABLE 14008 = SOCKET IS NOT CONNECTED 14016 = NO ROUTE TO HOST 14608 = CONNECTION NOT EXIST RNC attempted to send an O&M message towards the WBTS. Check that WBTS is configured correctly to RNC and to Network. failure in the WBTS connection Error code: 14005 = CONNECTION RESET BY PEER WBTS has closed connection.

the problem is in application level with connection handling. MML command: ZQRS Active Internet connections listing should contain BS-O&M connection in ESTABLISHED state for each WBTS. if the WBTS sites have been improperly configured somewhere in the network so that two (or more) WBTSs have the same WBTS ID. Unlock ATM-path to allow O&M connection to be established. It can be studied with MML-command ZDDE::"ZGSC". MML commands ZLA for interface and ZLC for VP/VC link termination points.RNC base station alarms (7000-7900) 7750 FAILURE IN WCDMA WBTS O&M CONNECTION 14001 = NETWORK IS DOWN 14011 = OPERATION TIMED OUT 14015 = HOST IS DOWN There are problems in transmission network to WBTS. the problem is in application level with connection opening. If the connection is in other than ESTABLISHED state. Error code: 14051 = POSIX ERROR 100 This error code is used in a situation where RNC has received connection establishment from a WBTS but there is already a connection open for the same WBTS ID but from different IP address. DN99580892 Issue 08A Id:0900d805806692af 161 . If ping does succeed.g. In many cases there is also more info in OMU computer log. It can be studied with MML-command ZDDE::"ZGSC". In many cases there is also more info in OMU computer log. Check the state of TCP connection to WBTS. then the problem is in lower level of the transmission network. Check type of network problem with following instructions: Check that ATM-path is not locked. This situation may occur e. Check success of PING between RNC and WBTS: MML command: ZQRX If ping does not succeed. Check physical connections in network. Locked ATM-path will break O&M connection or prevent new connection opening. If the connection to WBTS does not exist. then the problem is in application level. In this case the RNC discards the new connection attempt and keeps the old connection open.

Wait until WBTS opens the O&M connection again and system cancels this alarm. Use BTS Manager to connect the conflicting WBTS with its IP. configure it with a different id. This happens if several WBTS have been configured with the same WBTS id under the same RNC. Cancelling Do not cancel the alarm with error reason 1. The WBTS O&M connections are always handled by the OMU unit in WO-EX state so in switchover case the connections are closed. the reconfiguration may need to be done using AXC Manager. Error code: 255 = UNSUCCESSFUL An O&M connection for a WBTS id already exists in the RNC. This alarm was set because the same WBTS id was used in new O&M connection establishment from a different IP address that already existing connection was established from. WBTS id conflict More than one WBTS has been configured with the same id. Error code: 10149 = SWITCHOVER This error code is used if OMU unit switchover has occurred in the RNC and O&M connection to the WBTS has been closed because of that. Cancel the alarm manually after resolving the WBTS id conflict.7750 FAILURE IN WCDMA WBTS O&M CONNECTION RNC base station alarms (7000-7900) The Iub O&M traffic should be analysed to find out the cause for this behavior. The supplementary text of alarm gives IP address of the conflicting WBTS. Depending on the WBTS release. Any other error code: Contact the local Nokia Siemens Networks representative. Error reason = 2. The alarm with error reason 2 must be canceled manually. The system cancels the alarm automatically when the fault has been corrected. Error reason = 1 162 Id:0900d805806692af DN99580892 Issue 08A .

Error reason = 2 Alarm must be canceled manually with MML command AAN or with Fault Management application in RNC Element Manager after conflicting WBTS id situation is corrected.RNC base station alarms (7000-7900) 7750 FAILURE IN WCDMA WBTS O&M CONNECTION Alarm will be canceled when BTS O&M connection is working again. DN99580892 Issue 08A Id:0900d805806692af 163 .

In general all failures causes the cell(s) to be blocked and hence unavailable to traffic. Operations performed by the system are in most cases related to recovery operations. activation or blocking . Failure in User plane configuration (AAL2 path unblocking) causes a situation where the User plane traffic can not be transferred in the corresponding AAL2 VCC. WCEL creation with RNC Object Browser or by plan.WBTS recovery (system initiated COCO disconnect/connect operation) . Failure in WBTS capability updating or pid updating can cause incorrect WBTS capability data to be used in the RNC and thus problems in signalling or actual calls.Audit handling . Failure in cell blocking can lead to erroneous cell state information in the RNC.7761 RNW O&M SCENARIO FAILURE RNC base station alarms (7000-7900) 39 7761 RNW O&M SCENARIO FAILURE Meaning The alarm indicates a failure in some of the following scenarios: .Iu service barring .Common channel supervision .WBTS initialization or WBTS reset .Dedicated measurement initiation These scenarios can be a consequence of either user operation or operation performed by the system.Connection configuration (COCO) management .Common measurement supervision . User operation can be.RNC restart .WBTS capability information updating .modification of configuration data .cell initialization. Supplementary information fields 1 reason for the failure 01 02 03 WBTS reservation has failed Configuration data updating has failed Inactivation of the cell has failed 164 Id:0900d805806692af DN99580892 Issue 08A .Cell deletion . for example.forced handover . for example common channel supervision.pid data updating (storing the process id of the telecom process which is responsible of managing the WBTS/WCELL in question) .

Nokia Siemens Networks iub Configuration data modification. only 3GPP iub Cell reconfiguration procedure has failed. Nokia Siemens Networks iub Cell unlocking. 3GPP iub WBTS restart. 3GPP iub CCH Supervision WBTS recovery Iu service barring Cell deletion. only 3GPP iub Common measurement initiation has failed. 3GPP iub WBTS cell unblock. only 3GPP iub Cell setup procedure has failed.RNC base station alarms (7000-7900) 7761 RNW O&M SCENARIO FAILURE 04 05 06 07 08 09 0A 0B 0E 11 12 13 14 15 16 18 19 20 21 2 Activation of the cell has failed Common channel deletion has failed Common channel creation has failed BCCH information updating has failed WBTS capability information was not received Forced handover request was not accepted WBTS capability information update has failed AAL2 path unblocking has failed Unknown NBAP interface type Audit has failed. only 3GPP iub Cell barring has failed COCO disconnect has failed COCO connect has failed scenario that was being carried out when the failure occurred 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 81 82 83 84 8D 8E 8F 90 91 92 93 94 Not specified WBTS initialization. 3GPP iub WBTS initialization. only 3GPP iub Common or RRI measurement termination failed. Nokia Siemens Networks iub Local cell resource state change Forced handover WBTS reset initiation from RNC WBTS capability information update Pid update Connection configuration management Audit handling. 3GPP iub Resource status indication handling. only 3GPP iub Cell deletion procedure has failed. 3GPP iub WBTS cell block. only 3GPP iub RRI measurement initiation has failed. Nokia Siemens Networks iub RNC restart. 3GPP iub RNC restart. 3GPP iub Cell reconfiguration. 3GPP iub Common measurement supervision Dedicated measurement initiation Cell activation due to power save Cell shutdown due to power save DN99580892 Issue 08A Id:0900d805806692af 165 . 3GPP iub Cell unlocking.

The last step is a general operating procedure for all other failures indicated by this alarm. retry to reset WBTS with RNC Object Browser. -> If WBTS O&M connection between RNC and WBTS is not OK. verify using RNC Object Browser that WBTS id is valid in the system and COCO is connected to WBTS. FFFF Not specified 5 virtual path identifier. Maintenance Manual) or from the document General Error Messages of System. . FFFF Not specified 6 virtual channel identifier. then reset command cannot be sent from RNC to WBTS. Step 2: In case the value of SIF 2 is 0A (Connection configuration management). Step 1: In case the value of SIF 2 (scenario) is 07 (WBTS reset): .Check also if alarm 7750 FAILURE IN WCDMA BTS O&M CONNECTION is active for this WBTS. This field is significant only in case of User plane configuration fault. try to solve the situation with BTS Manager by examining the WBTS alarms and logs. The first four steps are specific to certain failure situations. -> If WBTS O&M connection is OK. Abbreviation SIF refers to supplementary information field.First. 0 Not specified Instructions This instruction contains five main steps.7761 RNW O&M SCENARIO FAILURE RNC base station alarms (7000-7900) 3 general error code of the system You can check its meaning with a command of the service terminal extension MRS (see Service Terminal Essentials. This field is significant only in case of User plane configuration fault. If it is active indicating that there is something wrong with WBTS O&M connection (Iub). This field is significant only in case of User plane configuration fault. and the value of the SIF 1 is 0B (AAL2 path unblocking has failed): 166 Id:0900d805806692af DN99580892 Issue 08A . It is also a default procedure to be performed if instructions given in previous steps do not solve the problem. Supplementary References 4 ATM interface identifier of network external or internal interface.

Step 5: General operation instructions for all other failure reasons: Wait a couple of minutes. .RNC base station alarms (7000-7900) 7761 RNW O&M SCENARIO FAILURE . try to lock and then unlock the cell with RNC Object Browser manually. If COCO id related to this WBTS is not known. WCDMA BTS DEDICATED MEASUREMENT FAILURE should be active. Follow the instructions given for that alarm. This causes the system to try to clear possible hanging cell related resources and then recreate (init) them. COCO creation. Step 3: In case the SIF 2 value is 0D (WBTS recovery) and the value of the SIF 1 is 20 (COCO disconnect has failed) or 21 (COCO connect has failed): . . In case the alarm is still active after lock/unlock cell DN99580892 Issue 08A Id:0900d805806692af 167 . e.Check the configuration of the corresponding WBTS node using BTS Manager. try to connect the COCO again to the WBTS using RNC RNW Object Browser.Unlock the ATM-interface with MML command ZLAS and VP/VC with MML command ZLCS if needed. disconnect the COCO manually using RNC RNW Object Browser by removing the WBTS id from the corresponding COCO object.Alarm 7778. the related COCO id can be found from OMU computer log by searching for process family 50B writings (ZGSC:.If configuration is correct and ATM resources are unlocked. . .) that contain the also the WBTS id that this alarm is targeted to.If this alarm was generated due to user initiated action. In case the alarm is not cancelled due to system recovery while waiting. system tries to recover from the problem by retrying the failed operation again and the alarm may be cancelled automatically. . Step 4: In case the SIF 2 value is 92 (Dedicated measurement initiation): . act according to general operating instructions in step 3 below. Wait at least for 15 seconds and connect the COCO again by restoring the WBTS id to COCO object. It should match the configuration of the RNC.g. try to perform the operation again.50B.In case of COCO connect failure.Use MML command ZLAI to print ATM interface information and MML command ZLCI to print VP/VC information (if ATM layer information is given by the user in RNC Object Browser). Locked ATM resources will prevent the connection configuration operations. .In case of COCO disconnect failure.Check that ATM resources related to COCO are not locked.

4FA. In many cases there is also more information in OMU computer log. 4FB.Reform the connection between WBTS and COCO by first disconnecting the COCO and then reconnecting it (this can be done by changing the used COCO id in the WBTS with RNC Object Browser) or block/unblock the BTS with BTS element manager. If the alarm still remains active after the steps above. More information about the exact failure reason can be found by examining the supplementary info field 3 (error code). Supplementary References. Maintenance Manual) or from the document General Error Messages of System. and no obvious reason behind it can be found. 4FD. collect at least the following logs and contact the local Nokia Siemens Networks representative: . 4EE and 4EF) and serving ICSU (check serving ICSU from COCO data in RNC Object Browser. 4B7) during BTS reset Also RNC reset might help the situation if it is possible to be performed.OMU computer log. These operations clear and again init the BTS related resources: . some of the following actions can be tried (each of these causes the WBTS to be unavailable during the operation). 168 Id:0900d805806692af DN99580892 Issue 08A . It can be studied with MML-command ZDDE::"ZGSC". monitor families 4FE.message monitoring from OMU (families 50B.7761 RNW O&M SCENARIO FAILURE RNC base station alarms (7000-7900) operation. . The system cancels the alarm automatically when the fault has been corrected.Reset the WBTS with RNC Object Browser. You can check its meaning with a command of the service terminal extension MRS (see Service Terminal Essentials. Cancelling Do not cancel the alarm. or .

WBTS initialization .Cell unlocking .Modification of configuration data . Supplementary information fields 1 specifies if the error occurred during reading from or writing to database 01 02 2 Reading failure Writing failure reason of the failure 00 01 02 03 04 05 Not specified Failure at initialization Configuration data Inactivation of the cell has failed Activation of the cell has failed NBAP-link state updating failure DN99580892 Issue 08A Id:0900d805806692af 169 .WBTS reset . Failure in pid updating can cause troubles to other O&M scenarios where that information is needed. this failure has lead to a situation where cell state could not be modified from blocked to working state or vice versa in RNC or it was not possible to send configuration data to WBTS.Audit handling .Storing the pids .Resource status indication handling .RNC restart .Common measurement supervision Depending on the scenario.Cell activation .RNC base station alarms (7000-7900) 7762 RNW DATABASE OPERATION FAILURE 40 7762 RNW DATABASE OPERATION FAILURE Meaning RNW database operation has failed.Iu service barring .Cell unblocking .Storing cch parameters . and failure in WBTS capability updating or cch parameter updating can cause inconsistent data to be used in RNC and thus problems in signalling or in actual calls.Cell blocking .Storing the WBTS capability information . This reading or writing operation was tried to be carried out for some of the following scenarios: .Cell reconfiguration .

3GPP iub Failure in cell reconfiguration. you can resume them with command ZDBR:RAQUEL. State of database should be normal and memory (and disk) updates are not prevented. 170 Id:0900d805806692af DN99580892 Issue 08A . Also status of the disk updating system can be check with MML-command ZDBD:OMU. Maintenance Manual) or from the document General Error Messages of System. If updates are prevented. 3GPP iub WBTS restart.0.7762 RNW DATABASE OPERATION FAILURE RNC base station alarms (7000-7900) 11 12 3 Failure in cell setup. If database state is "waiting for dumping" or "dumping". 3GPP iub WBTS cell unblock. Supplementary References Instructions At first check the functionality of Radio Network database with following MML-commands: ZDBS:RAQUEL. You can check its meaning with a command of the service terminal extension MRS (see Service Terminal Essentials. database should return to normal state automatically after dumping is ready. Line "RAQUEL" specifies the state of Radio Network database. 3GPP iub RNC restart. 3GPP iub Cell unlocking. 3GPP iub Cell reconfiguration. 3GPP iub scenario that was being carried out when the failure occured 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 81 82 83 84 8D 8E 8F 90 91 WBTS initialization Cell unlocking Configuration data modification RNC restart Local cell resource state change Forced handover WBTS reset WBTS capability information update Pid update CCH data update Link failure/link failure cancel CCH Supervision Audit handling. 3GPP iub Iu service barring WBTS initialization.0:<mem or disk>. 3GPP iub Common measurement supervision 4 general error code of the system. 3GPP iub WBTS cell block. 3GPP iub Resource status indication handling.

DN99580892 Issue 08A Id:0900d805806692af 171 . Also RNC reset might help if it is possible to make.RNC base station alarms (7000-7900) 7762 RNW DATABASE OPERATION FAILURE If database state is working (or becomes working after while). do as follows: Try to lock the cell and then unlock the cell with RNC Object Browser. WBTS reset can be tried If database state stays abnormal for long time or the alarm appears constantly for several WBTSs and cells. In many cases there also more info in OMU computer log. More information about the exact fail reason can be found by examining the supplementary info field 4 (error code). If this does not clear the alarm. contact the local Nokia Siemens Networks representative. It can be studied with MML-command ZDDE::"ZGSC". Cancelling Do not cancel the alarm. The system cancels the alarm automatically when the fault has been corrected.

Supplementary information fields 1 indicates the state that the WCEL was changed into and what caused the alarm to be set.init . bl. This alarm will not be set when the WCEL state changes from WO to BL(H). Full information about the current cell state is available in the RNC Object Browser. bl.shutting down) and only after that to one of the above mentioned states. 4.WO -> BL(B).WO -> BL(L). This alarm is set moved to the blocked state by the system.Common measurement failure . COCO connection operation has been performed. The NEType indicated by the BTS and the NBAP Communication Mode configured in the RNC for the WBTS object do not match The alarm is cancelled automatically when the state of the WCEL changes back to WO or when the cell is locked by the user.WO -> BL(Ub). An incorrect Local Cell Resource id has been given to this cell. bl. but the state of the WCEL does not change to WO. The meanings 172 Id:0900d805806692af DN99580892 Issue 08A .system failure . 3.Blocked by user locally from WBTS It is possible that the WCEL state changes first from WO to BL(H) (bl .C-NBAP link failure .WO -> BL(I). WCEL state is changed from . and it only when a cell is meaning that a user alarm. Such Local Cell does not exist in the WBTS. bl.WO -> BL(M). 2. that an unlocked WCDMA cell has been blocked for cannot transmit any traffic. 5.WO -> BL(S). initiated state change will not cause this The alarm is set when one of the following situations occurs: 1. bl. but the state of the WCEL does not change to WO. WCEL is unlocked and the COCO connection operation has been performed.7771 WCDMA CELL OUT OF USE RNC base station alarms (7000-7900) 41 7771 WCDMA CELL OUT OF USE Meaning The alarm indicates some reason.WBTS . the WCEL has been unlocked. bl. but it will be set when the BL(H) state is replaced by one of the above mentioned blocked states.

and follow the operating instructions there. try to lock and then unlock the cell manually with the RNC Object Browser. If the blocking reason in the supplementary information field 1 (WCEL state) is 0008 (BL(B)) or 0200 (BL(Ub)). Typically there is still some recovery operation ongoing. These operations first clear and the recreate the BTS related resources: DN99580892 Issue 08A Id:0900d805806692af 173 . Such Local Cell does not exist in the WBTS. If the automatic recovery does not correct the situation. Instructions First task: wait for 5 minutes. 5. If the blocking reason in the supplementary information field 1 (WCEL state) is 0040 (BL(I)) and the value in the supplementary information field 2 (Error code) is 4434 (nbapcmode_netype_mismatch_ec). The cell data must be corrected and.Blocked by user locally from WBTS (Ub) 0400: bl .Blocked because cell does not exist in WBTS (N) 2 general error code of the system. 3. Check the WBTS alarm related to this WCEL. after that. The alarm will be cancelled if the recovery is successful. In case there are no alarms targeted to the WCEL. You can check its meaning from General Error Messages of System. If the blocking reason in the supplementary information field 1 (WCEL state) is 0400 (BL(N)). a WBTS reset is required in order to remove the problem.init (also during resets) (I) 0080: bl .WBTS (WBTS has sent disabled state information) (B) 0020: bl . the NBAP Communication Mode and the Netype do not match.Common measurement failure (M) 0200: bl . This way the system will try to clear the possible hanging cell related resources and then recreate (init) them. 4.system failure (S) 0040: bl . an incorrect Local Cell Resource id has been given to this cell.C-NBAP-link failure (L) 0100: bl .RNC base station alarms (7000-7900) 7771 WCDMA CELL OUT OF USE of the possible values and the corresponding GUI abbreviations are: 0008: bl . check the WBTS alarm that is related to this WCEL. you can try some of the following actions (the WBTS will be unavailable during these operations). and follow its operating instructions. follow these steps: 1. If the alarm is not cancelled by the lock/unlock cell operation. 2.

The system cancels the alarm automatically when the fault has been corrected.OMU computer log (service terminal command ZGSC).reform the connection between the WBTS and the COCO by first disconnecting the COCO and then reconnecting it (this can be done by changing the used COCO id in the WBTS with the RNC Object Browser). 4B7) during the BTS reset. 4FD. or from the document General Error Messages of System. If the alarm is still active after the above operations have been performed. monitor families 4FE.block/unblock the BTS with the BTS element manager. or . and no obvious reason behind it can be found. It can be studied with the MML command ZDDE::"ZGSC". The alarm is cancelled by system if the cell in question starts to work again or it is locked by user. 4FA. collect at least the following logs and contact the local Nokia Siemens Networks representative: . 4FB. or .reset the WBTS with the RNC Object Browser. 4EE and 4EF) and the serving ICSU (check the serving ICSU from the COCO data in the RNC Object Browser. Also an RNC reset might help if it is possible to make that.message monitoring from OMU (families 50B. More information about the exact fail reason can be found by examining the supplementary information field 2 (error code).7771 WCDMA CELL OUT OF USE RNC base station alarms (7000-7900) . In many cases there is also more information in the OMU computer log. 174 Id:0900d805806692af DN99580892 Issue 08A . . You can check its meaning with a command of the service terminal extension MRS (see Service Terminal Essentials). Cancelling Do not cancel the alarm.

value meaning depends on the DN99580892 Issue 08A Id:0900d805806692af 175 . congestion in Iub interface) Location and the nature of the failure can be determined from the supplementary information fields of this alarm. the effect is that HSDPA connections cannot be used in this particular cell at all. The causes which result in this alarm are: . The consequence of this alarm depends on the HSDPA configuration phase. .RNC base station alarms (7000-7900) 7772 HSDPA CONFIGURATION FAILED 42 7772 HSDPA CONFIGURATION FAILED Meaning This alarm indicates that there has been an error when RNC has requested configuration or reconfiguration of HSDPA channels to BTS via Physical Shared Channel Reconfiguration procedure.In case of reconfiguration of HSDPA channels the effect is that the cell may not work with intended HSDPA parameters.g.a problem in transmission network between RNC and BTS . In this case also the HSUPA connections are unavailable if HSUPA is enabled in the cell.In case the initial configuration of HSDPA channels fails. .RNC is unable to send the HSDPA configuration to BTS because of RNC internal problems (e. Supplementary information fields 1 reason of the alarm Possible 01 = 02 = 03 = 2 3 4 values: No reply from BTS BTS rejects the configuration RNC internal error computer unit where this alarm is generated from index of the alarming unit more detailed cause in case the BTS rejects the configuration Possible 00 = 01 = 02 = 03 = values: Error in radio network configuration Error in transport layer Error in NBAP protocol layer Miscellaneous 5 possible values sent by the BTS.BTS has rejected the configuration or reconfiguration of HSDPA channels .

7772 HSDPA CONFIGURATION FAILED RNC base station alarms (7000-7900) cause that is given in 4th supplementary information field: 00 01 06 09 = = = = Unknown cell ID (RNW configuration) Cell not available (RNW configuration) Node B resources unavailable (RNW configuration) Requested configuration not supported (RNW configuration) 03 = Message Not Compatible With Receiver State (Protocol) 03 = Not enough user plane processing resources (Misc) 04 = Unspecified (Misc) 6 more detailed cause in case the value of the 1st supplementary information field is 3 ("RNC Internal error"). 02: Reconfiguration of HSDPA The problem has occured during HSDPA reconfiguration to a cell. Possible values: 306 = Internal waiting timer expired in BTS Resource Manager 328 = BTS overloaded 402 = Wrong BTS ID 404 = Wrong cell ID 420 = No free DL Spreading Codes available for HSDPA 501 = Internal waiting timer expired in NBAP interface 504 = Encoding failed in NBAP interface 505 = Decoding failed in NBAP interface 506 = Parallel procedure not allowed 507 = Unit switchover 508 = State conflict 510 = Table full 529 = NBAP link down 7 phase of HSDPA configuration 01 = Initial HSDPA configuration 02 = Reconfiguration of HSDPA Instructions Check first the nature of the problem. The effect is that the HSDPA may not work with the intended parameters. The 7th supplementary information field value indicates the phase in which the problem has occured: 01: Initial HSDPA configuration The problem has occured during initial HSDPA setup to a cell. In this case it is recommended that HSDPA is disabled and enabled 176 Id:0900d805806692af DN99580892 Issue 08A . The effect of this is that HSDPA cannot be used in the cell.

It can be studied with MML-command ZDDE::"ZGSC". In case the fault is related to RNW configuration (based on 4th and 5th alarm supplementary information fields of this alarm). The first supplementary information field value indicates the main reason for the problem. If the working state of the BTS is OK. If the working state of the BTS and the BTS HW configuration are OK but this fault still occurs contact the local Nokia Siemens Networks representative.RNC base station alarms (7000-7900) 7772 HSDPA CONFIGURATION FAILED in the cell to confirm that proper parameters are taken into use. Successful PING tells that the BTS is up and running: MML command: ZQRX If ping does not succeed. Check if there are other active alarms for the WBTS object and follow the instructions given for those alarms. 02: BTS rejects the configuration Check that the concerned BTS is in working state using RNC RNW Object Browser. and the configuration in BTS using BTS Manager. then the problem is in application level. then the problem is in lower level of the transmission network. Check the state of C-NBAP link of this WBTS object from RNC RNW Object Browser main dialog. 01: No reply from WBTS Problem may reside somewhere in transmission network to BTS. DN99580892 Issue 08A Id:0900d805806692af 177 . check the configuration of this WBTS object in RNC using RNW RNC Object Browser. If the C-NBAP link is not working. the problem may reside in the BTS. check the type of network problem with following instructions: Precondition for Physical Shared Channel Reconfiguration procedure is that the C-NBAP link to WBTS is working. Check the BTS configuration and logs using BTS Manager. In many cases there is also more info in OMU computer log. Check physical connections in network. This action requires cell locking. If there are no apparent problems shown via other alarms. If the C-NBAP link is working. check that the BTS has correct HW configuration so that HSDPA can be supported (WSPC cards) using BTS Manager. check the success of PING between RNC and BTS. If ping does succeed.

If the alarm appears again after a while. If the problem was only temporary. To collect the necessary data for troubleshooting. The system cancels the alarm automatically when the fault has been corrected.7772 HSDPA CONFIGURATION FAILED RNC base station alarms (7000-7900) Check also if other alarms are active targeted to this same WBTS object. 04FB) and in active OMU unit. 508. contact the local Nokia Siemens Networks representative. initiate message monitorings in the concerned ICSU unit mentioned in 2nd and 3rd supplementary information fields of this alarm (families 04FE. Locking or deleting of the cell.". This operation cancels the alarm and triggers the Physical Shared Channel Reconfiguration procedure again. the situation may be resolved by locking and unlocking the cell. 510 or 529. 420. the alarm should not appear again.<index>:"ZGDIC. The ICSU unit index to be used is shown in the 3rd supplementary information field of this alarm. If there are active alarms. or next succeeded configuration of HSDPA channels cancels the alarm. If the fault cannot be resolved by correcting the configuration or other BTS alarms. 03: RNC internal error An internal error in RNC has occured during Physical Shared Channel Configuration procedure. Collect the logs and monitorings and contact the local Nokia Siemens Networks representative. Cancelling Do not cancel the alarm. proceed according to instructions given for those alarms. check the log writings from the concerned ICSU e. 504. 506. 178 Id:0900d805806692af DN99580892 Issue 08A . 505. 501. by using MML command ZDDE:ICSU. If the 6th supplementary information field of this alarm has a value 306. Start the Physical Shared Channel Reconfiguration procedure by locking and unlocking the cell and wait for the alarm to be set again.g.

The alarm is cancelled automatically after these configuration parameters have been successfully sent. RACHCapacity. If these parameter values are the same as those in the BTS Site Configuration File. Supplementary information fields 1 general error message of the system. The alarm is set when BTS has failed to accept the parameters send to it during cell setup or when BTS has not responded to the parameter sending during cell setup. The situation causing this alarm will not obstruct network operations. You can check its meaning with a command of the service terminal extension MRS or in the General Error Messages of System Instructions Check the cell parameters CellRange. DN99580892 Issue 08A Id:0900d805806692af 179 . no actions are needed in RNC. ShutdownWindow and ShutdownStepAmount.RNC base station alarms (7000-7900) 7775 INCONSISTENCY IN WCEL CONFIGURATION PARAMETERS 43 7775 INCONSISTENCY IN WCEL CONFIGURATION PARAMETERS Meaning The alarm indicates that the Nokia Siemens Networks specific configuration parameters in BTS might not be consistent with the parameters in RNC. The alarm is cell-specific and its indication to NetAct has been prevented by default. ShutdownWindow and ShutdownStepAmount in RNC using RNC Object Browser. Alarm indication preventions can be altered with MML command AFC. SIB7factor. The RNC-specific alarm 3325. the following actions can be taken to the cell that has failed to accept the parameters sent: * Modify these parameters with RNC Object Browser. Check if other alarms are active for the BTS or WCEL in question. SIB7factor. These parameters are CellRange. RACHCapacity. If the cell parameters in RNC are not the same as those in the BTS Site Configuration File and these parameters need to be updated. INCONSISTENCY IN CONFIGURATION PARAMETERS. This RNC-specific alarm is sent to NetAct by default. is related to this alarm and one instance of it is activated when Nokia Siemens Networks specific configuration parameter sending has failed to one or more cells in a certain RNC.

Probable error code values are: * 94 = NO RESPONSE BTS has not responded to parameter sending in time or response did not include all the cells the parameters where sent to. that is. cell state (WCEL state) is WO. * 16504 = INTERNAL NBAP ERROR PREVENTING PROCEDURE COMPLETION An internal error that prevents parameter sending has occurred. * 15477 = EQUIPMENT FAILURE A HW failure has occurred.7775 INCONSISTENCY IN WCEL CONFIGURATION PARAMETERS RNC base station alarms (7000-7900) This is recommended if the cell is working. You can check its meaning with a command of the service terminal extension MRS (see Service Terminal Essentials) or from the document General Error Messages of System. Cancelling Do not cancel the alarm. Fault cases with error code EQUIPMENT FAILURE may also require repairing of BTS HW. It can be studied with the MML-command ZDDE::"ZGSC". In these fault cases the actions mentioned above should repair the situation. 180 Id:0900d805806692af DN99580892 Issue 08A . In many cases there is more information in the OMU computer log. More information about the exact fail reason can be found by examining the supplementary info field (error code). This operation causes the parameters to be resent to the BTS. * 15472 = WBTS HARDWARE OVERLOAD BTS is temporarily too busy to handle new requests. * 15480 = NO RESOURCES IN WBTS Node B resources are unavailable. The system cancels the alarm automatically after these parameters are sent successfully to the WBTS. * Lock the cell and then unlock it with RNC Object Browser.

A unit (or units) that take care of HSDPA traffic in WCEL can be faulty. or there is not enough capacity available in the BTS WSP cards for the HSDPA service. HSDPA connections cannot be used in that particular cell. The alarms to be checked are: 7650 BASE STATION FAULTY 7651 BASE STATION OPERATION DEGRADED 7652 BASE STATION NOTIFICATION The faulty unit is mentioned in supplementary information field 3 of these alarms. Supplementary information fields Instructions First check the WCEL operational state using RNW RNC Object Browser.RNC base station alarms (7000-7900) 7776 HSDPA FAILURE IN WCEL 44 7776 HSDPA FAILURE IN WCEL Meaning A major fault (or faults) occurs in the BTS. the BTS reserves another WSPC when it becomes free from other traffic. This alarm is set when an HSDPA-capable BTS sends a Resource Status Indication (RSI) message via NBAP to RNC indicating that HSDPA state is changed to "disabled". Check all WSP-related alarms because any of the WSP-related fault can be the reason for this alarm. DN99580892 Issue 08A Id:0900d805806692af 181 . check the reason for the fault from the BTS WSP-related alarms. In this case this alarm can appear together with the alarms for the same WCEL object: 7761 RNW O&M SCENARIO FAILURE 7771 WCDMA CELL OUT OF USE In case the overall WCEL object state is WO (working) when this alarm appears. If the WCEL operational state is WO. check in the RNC the WSP-related active alarms that are targeted to the related WBTS object. The RSI message regarding HSDPA disabling can arrive also after the whole cell is reported as "disabled" by BTS via another RSI message. As a consequence of this alarm. If the WCEL operational state is not WO (working). ignore this alarm and analyze the problem with the WCEL taking into account the other active alarms for the same WCEL or its parent WBTS object. This can happen in BTS recommissioning phase when the cell is disabled in the BTS end as part of the BTS maintenance operations. If a HSDPA-dedicated WSPC unit in BTS is faulty.

Cancelling Do not cancel the alarm. 182 Id:0900d805806692af DN99580892 Issue 08A .7776 HSDPA FAILURE IN WCEL RNC base station alarms (7000-7900) For more information on BTS alarms. see WCDMA BTS Alarm Descriptions (SW and release documentation). The system cancels the alarm automatically when the fault is corrected.

follow the instructions given in the steps below according to error code given in 1st supplementary information field. check if there are other alarms active for the BTS in question and follow the instructions given for those alarms. If the retry succeeds. the alarm will be cancelled. You can check its meaning with a command of the service terminal extension MRS (see Service Terminal Essentials. After this alarm.RNC base station alarms (7000-7900) 7778 WCDMA BTS DEDICATED MEASUREMENT FAILURE 45 7778 WCDMA BTS DEDICATED MEASUREMENT FAILURE Meaning This alarm is set when Dedicated Measurement(for transmitted code power) Initiation fails due to following 3 cases during cell initialization. Supplementary References communication control port id Instructions First. Supplementary information fields 1 general error code of the system. The operation can be retried by creating the corresponding NBAP-D again using RNC RNW Object Browser (this operation causes all the cells of the BTS being unavailable for traffic): DN99580892 Issue 08A Id:0900d805806692af 183 . This alarm is cancelled if the problem is solved by correcting the other active alarms. 1) BTS problem. Error code 13247 no_answer_from_remote_end_ec 15479 nbap_bts_hw_res_not_avail_ec 2 No response from BTS BTS hardware failure These code indicates that response from BTS was not received for Dedicated Measurement Indication or BTS hardware failure. cells' capacity under the BTS might be affected. 1. Maintenance Manual) or from the document General Error Messages of System. such as no response or nack 2) NBAP-D link is down 3) NBAP-D module has problem(RNC internal) RNC will retry Dedicated Measurement Initiation after the corresponding NBAP-D link is re-created to be ready. If there are no obvious faults indicated by active alarms and this alarm is not cancelled by system.

Any other error code: Try to perform NBAP-D link creation again using instructions given in step 1. all of ICSUs message monitoring for process 4FE. If the problem persists after these steps. 184 Id:0900d805806692af DN99580892 Issue 08A . Cancelling Do not cancel the alarm. See the last part of this instruction for information about collecting the needed monitorings and logs. It should be analyzed by connecting to corresponding BTS using BTS Manager. 2. contact the local Nokia Siemens Networks representative. The system cancels the alarm automatically when the fault has been corrected.) and alarm history (MML-command ZAHP or using Fault Management application in RNC EM). If the operation in step 1 does not help. the problem may reside on the BTS end. Attach OMU message monitoring for process 3C6. OMU computer log and error log (MML-commands ZDDE::"ZGSC". it may help if the problem was only temporary. a BTS restart may be attempted to solve the situation. and ZDDE::"ZGLE". 3. the communication problem between RNC processes should be analyzed by taking message monitoring from RNC OMU when the unlocking of the cells is done.7778 WCDMA BTS DEDICATED MEASUREMENT FAILURE RNC base station alarms (7000-7900) 1) 2) 3) 4) Lock all the cells under the BTS Remove the WBTS id from the COCO Add the WBTS id to the COCO again Unlock these cells If creating the NBAP-D again does not help. If this doesn't help. Error code 13288 dst_link_failure_ec 13846 no_resp_from_serv_provider_ec NBAP-D link has been down NBAP-D process no response The operation in step 1 can be attempted.

The recovery actions include WBTS reset. After this operator may start to do user actions again. DN99580892 Issue 08A Id:0900d805806692af 185 . The alarm is set when some of the following situations occur: 1. If common measurements are missing and common measurement recovery actions have failed. which will take a while. 7. After this alarm has been cancelled and BTS recovery actions have ended. 6. Supplementary information fields 1 this value indicates the cause that has lead to recovery actions: 00 01 02 04 05 06 08 Common measurements are missing and common measurement recovery actions have failed. Alarm is cancelled automatically after the WBTS recovery actions have been completed.RNC base station alarms (7000-7900) 7779 RECOVERY ACTIONS ONGOING 46 7779 RECOVERY ACTIONS ONGOING Meaning The alarm indicates that RNC has started WBTS recovery actions due to non-performing WCDMA cell. Constant radio link failure acknowledged by NodeB. constant radio link failure acknowledged by NodeB during RRC connection setup. 3. Common measurement initialization constantly fails. it is possible that other recovery actions are started if cells are still in some block state. Common channel creation constantly fails. Instructions This alarm does not require any actions. During recovery actions it can not transmit any traffic. Poor handover related radio link setup ratio. Base Station resource manager process family (BRM) hand crash in RNC. If common measurement initialization constantly fails. Poor handover related radio link setup ratio. Poor FACH RRC connection setup/complete ratio. This alarm informs operator that recovery actions are ongoing. 4. Alarm 7761 or 7762 is set if some failure occurred during WBTS initialization after the WBTS reset. 5. and during this recovery action no other user actions are recommended. If common channel creation constantly fails. Base Station resource manager process family (BRM) hand crash in RNC. Poor FACH RRC connection setup/complete ratio. 2.

7779 RECOVERY ACTIONS ONGOING RNC base station alarms (7000-7900) WBTS recovery actions are started when other recovery actions have not recovered the cell. and ZDDE::"ZGLE". The system cancels the alarm automatically when the fault has been corrected. 4FD. monitor families 4FE. collect at least following logs and contact the local Nokia Siemens Networks representative: . 4B7) during WBTS reset. 4FB.message monitoring from OMU (families 50B.OMU computer log (MML-commands ZDDE::"ZGSC". Cancelling Do not cancel the alarm. . If cell is still not working after the WBTS recovery actions have ended and no reason behind it can be found.). 4FA) and serving ICSU (check serving ICSU from COCO data in RNC Object Browser.alarm history (MML-command ZAHP or using Fault Management application in RNC EM) . 186 Id:0900d805806692af DN99580892 Issue 08A . The reason for WBTS recovery actions is indicated in 1st supplementary information field.

The RSI message regarding HSUPA disabling can arrive also after the whole cell is reported as "disabled" by BTS via another RSI message. If the WCEL operational state is WO. If a HSUPA-dedicated WSPC unit in the BTS is faulty. HSUPA connections cannot be used in that particular cell. If the WCEL operational state is not WO (working). Supplementary information fields Instructions First check the WCEL operational state using RNW RNC Object Browser. In this case this alarm can appear together with the alarms for the same WCEL object: 7761 RNW O&M SCENARIO FAILURE 7771 WCDMA CELL OUT OF USE In case the overall WCEL object state is WO (working) when this alarm appears.RNC base station alarms (7000-7900) 7780 HSUPA FAILURE IN WCEL 47 7780 HSUPA FAILURE IN WCEL Meaning A major fault (or faults) occurs in the BTS. This alarm is set when an HSUPA-capable BTS sends a Resource Status Indication (RSI) message via NBAP to the RNC indicating that HSUPA state is changed to "disabled". DN99580892 Issue 08A Id:0900d805806692af 187 . or there is not enough capacity available on the BTS WSP cards for HSUPA service. ignore this alarm and analyze the problem with the WCEL taking into account the other active alarms for the same WCEL or its parent WBTS object. This can happen in BTS recommissioning phase when the cell is disabled in the BTS end as part of the BTS maintenance operations. check in the RNC the WSP-related active alarms that are targeted to the related WBTS object. check the reason for the fault from the BTS WSP-related alarms. A unit (or units) taking care of HSUPA traffic in the WCEL can be faulty. the BTS reserves another WSPC when it becomes free from other traffic. The alarms to be checked are: 7650 BASE STATION FAULTY 7651 BASE STATION OPERATION DEGRADED 7652 BASE STATION NOTIFICATION The faulty unit is mentioned in supplementary information field 3 of these alarms. Check all WSP-related alarms because any of the WSP-related faults can be the reason for this alarm. As a consequence of this alarm.

188 Id:0900d805806692af DN99580892 Issue 08A .7780 HSUPA FAILURE IN WCEL RNC base station alarms (7000-7900) For more information on BTS alarms. Cancelling Do not cancel the alarm. The system cancels the alarm automatically when the fault is corrected. see WCDMA BTS Alarm Descriptions (SW and release documentation).

FlexiBTS.WCEL modification under this BTS is denied.Other 02 .Not used 01 . .UltraSite BTS.Wimax 09 . The meanings of the possible values and the corresponding GUI abbreviations are: 00 .NB/RSxxx Instructions The WBTS deletion and recreation is required when correcting the incorrect configuration.WBTS and its child objects can be deleted.PicoBTS 05 .UltraSite BTS 03 .WCEL creation under this BTS is denied. .WCEL can be locked. The consequences of this alarm are: . .the creation. The meanings of the possible values and the corresponding GUI abbreviations are: 00 . The WBTS recreation is needed because the NBAP Communication Mode is a non-modifiable parameter that must be given in the WBTS object creation phase. . Supplementary information fields 1 indicates the BTS model in the WCDMA.NB/RSxxx indicates the used communication mode for NodeB via the NBAP interface. .WBTS modification is denied. and connection of a related COCO are denied.RNC base station alarms (7000-7900) 7781 NETWORK ELEMENT CONFIGURATION ERROR 48 7781 NETWORK ELEMENT CONFIGURATION ERROR Meaning The alarm indicates that the NEType indicated by the BTS and the NBAP Communication Mode configured in the RNC for the WBTS object do not match.FlexiBTS 04 . The alarm is cancelled automatically when the WBTS is deleted.WCEL unlocking operation under this BTS is denied. modification. PicoBTS 01 . The RNC sets this alarm when such a mismatch is detected after the BTS O&M link establishment. Step 1: 2 DN99580892 Issue 08A Id:0900d805806692af 189 . .

190 Id:0900d805806692af DN99580892 Issue 08A . lock all these WCEL objects and delete them. if there are WCELs under this WBTS. Step 2: Delete the WBTS object. using the RNC RNW Object Browser. The system cancels the alarm automatically when the WBTS is deleted. If yes.7781 NETWORK ELEMENT CONFIGURATION ERROR RNC base station alarms (7000-7900) Check. Step 3: Recreate the WBTS object with the correct NBAP Communication Mode parameter value. Cancelling Do not cancel the alarm. After this. recreate the WCEL objects under this WBTS.

the HSUPA connections cannot be used in this particular cell at all . .a problem in transmission network between RNC and BTS . The consequence of this alarm depends on the HSUPA configuration phase where the failure occurred. The possible causes which result in this alarm are: .g.If the failure occurred in the reconfiguration of the HSUPA.BTS has rejected the configuration or reconfiguration of HSUPA channels .If the failure occurred in the initial HSUPA configuration or in delivering the HSUPA parameters to the BTS. congestion in Iub interface) Location and the nature of the failure can be determined from the supplementary information fields of this alarm.RNC base station alarms (7000-7900) 7782 HSUPA CONFIGURATION FAILED 49 7782 HSUPA CONFIGURATION FAILED Meaning This alarm indicates that there has been an error when RNC has requested configuration or reconfiguration of HSUPA channels to BTS via Physical Shared Channel Reconfiguration (PSCR) procedure.RNC is unable to send the HSUPA configuration to BTS because of RNC internal problems (e. the effect is that the cell may not work with intended HSUPA parameters Supplementary information fields 1 reason of the alarm Possible 01 = 02 = 03 = 2 3 4 values: No reply from BTS BTS rejects the configuration RNC internal error computer unit where this alarm is generated from index of the alarming unit this info field is applicable if 1st supplementary information field value is 01 more detailed cause in case the BTS rejects the configuration Possible 00 = 01 = 02 = values: Error in radio network configuration Error in transport layer Error in NBAP protocol layer 5 DN99580892 Issue 08A Id:0900d805806692af 191 .

7782 HSUPA CONFIGURATION FAILED RNC base station alarms (7000-7900) 03 = Miscellaneous The value in this field is applicable if 8th supplementary information field value is 02 or 03 6 possible values sent by the BTS. value meaning depends on the cause that is given in 4th supplementary information field: 00 01 06 09 = = = = Unknown cell ID (RNW configuration) Cell not available (RNW configuration) Node B resources unavailable (RNW configuration) Requested configuration not supported (RNW configuration) 03 = Message Not Compatible With Receiver State (protocol) 03 = Not enough user plane processing resources (Misc) 04 = Unspecified (Misc) The value in this field is applicable if 8th supplementary information field value is 02 or 03 7 more detailed cause in case the value of the 1st supplementary information field is 03 ("RNC Internal error"). Possible values: 306 328 402 404 420 501 504 505 506 507 508 510 529 = = = = = = = = = = = = = Internal waiting timer expired in BTS Resource Manager BTS overloaded Wrong BTS ID Wrong cell ID No free DL Spreading Codes available for HSUPA Internal waiting timer expired in NBAP interface Encoding failed in NBAP interface Decoding failed in NBAP interface Parallel procedure not allowed Unit switchover State conflict Table full NBAP link down The value in this field is applicable if 8th supplementary information field value is 02 or 03 8 phase of HSUPA configuration 01 = Delivering HSUPA parameters to BTS 02 = Initial HSUPA configuration 03 = Reconfiguration of HSUPA 192 Id:0900d805806692af DN99580892 Issue 08A .

In this case it is recommended that HSUPA is disabled and enabled in the cell to confirm that proper parameters are taken into use. The effect of this is that HSUPA cannot be used in the cell. Check the state of C-NBAP link of this WBTS object from RNC RNW Object Browser main dialog. the problem may reside in the BTS. Proceed to the step 2 in this instruction. check the type of network problem with following instructions: Precondition for Physical Shared Channel Reconfiguration procedure is that the C-NBAP link to WBTS is working.RNC base station alarms (7000-7900) 7782 HSUPA CONFIGURATION FAILED Instructions Step 1: Check first the nature of the problem. Step 2: The first supplementary information field indicates the main reason for the problem. This action requires cell locking. Successful PING tells that the BTS is up and running: MML command: ZQRX If ping does not succeed. If the C-NBAP link is not working. The effect is that the HSUPA may not work with the intended parameters. If the C-NBAP link is working. Check if there are other active alarms for the WBTS object and follow the instructions given for those alarms. If there are no apparent problems shown via other alarms. 01: No reply from WBTS Problem may reside somewhere in transmission network to BTS. The 8th supplementary information field value indicates the phase in which the problem has occured: 01: Delivering HSUPA parameters to BTS 02: Initial HSUPA configuration The problem has occured during initial HSUPA setup to a cell. then the problem is in lower DN99580892 Issue 08A Id:0900d805806692af 193 . check the success of PING between RNC and BTS. Check the BTS configuration and logs using BTS Manager. 03: Reconfiguration of HSUPA The problem has occured during HSUPA reconfiguration to a cell.

510 or 529. contact the local Nokia Siemens Networks representative.". 506.g.<index>:"ZGDIC. To collect the necessary data for troubleshooting. check the configuration of this WBTS object in RNC using RNW RNC Object Browser. 02: BTS rejects the configuration Check that the concerned BTS is in working state using RNC RNW Object Browser. In case the fault is related to RNW configuration (based on 4th and 5th alarm supplementary information fields of this alarm). proceed according to instructions given for those alarms. If the problem was only temporary. check that the BTS has correct HW configuration so that HSUPA can be supported (WSPC cards) using BTS Manager.7782 HSUPA CONFIGURATION FAILED RNC base station alarms (7000-7900) level of the transmission network. 505. 501. then the problem is in application level. If the 6th supplementary information field of this alarm has a value 306. check the log writings from the concerned ICSU e. If there are active alarms. The ICSU unit index to be used is shown in the 3rd supplementary information field of this alarm. If ping does succeed. This operation cancels the alarm and triggers the Physical Shared Channel Reconfiguration procedure again. 504. and the configuration in BTS using BTS Manager. If the working state of the BTS is OK. It can be studied with MML-command ZDDE::"ZGSC". initiate message 194 Id:0900d805806692af DN99580892 Issue 08A . If the alarm appears again after a while. 420. If the fault cannot be resolved by correcting the configuration or other BTS alarms. In many cases there is also more info in OMU computer log. by using MML command ZDDE:ICSU. If the working state of the BTS and the BTS HW configuration are OK but this fault still occurs contact the local Nokia Siemens Networks representative. 03: RNC internal error An internal error in RNC has occured during Physical Shared Channel Configuration procedure. 508. the alarm should not appear again. Check also if other alarms are active targeted to this same WBTS object. the situation may be resolved by locking and unlocking the cell. Check physical connections in network.

Collect the logs and monitorings and contact the local Nokia Siemens Networks representative. 04FB) and in active OMU unit. Locking or deleting of the cell. Start the Physical Shared Channel Reconfiguration procedure by locking and unlocking the cell and wait for the alarm to be set again. Cancelling Do not cancel the alarm.RNC base station alarms (7000-7900) 7782 HSUPA CONFIGURATION FAILED monitorings in the concerned ICSU unit mentioned in 2nd and 3rd supplementary information fields of this alarm (families 04FE. The system cancels the alarm automatically when the fault has been corrected. or next succeeded configuration of HSDPA channels cancels the alarm. DN99580892 Issue 08A Id:0900d805806692af 195 .

Cancelling Do not cancel the alarm. Instructions See the NBAP link operational states for the WCDMA BTS from RNC RNW Object Browser to see which of the configured D-NBAP links are unavailable. IPv6 address of the remote end. verify using RNC RNW Object Browser that the IPNB object configuration in RNC is correct in relation to network setup. In case this alarm was set right after WBTS was enabled in the system. This alarm is set only if the fault is detected in IP based D-NBAP link(s) of a WCDMA BTS. The user plane traffic handling capability of the WCDMA BTS is degraded or the traffic capability of the whole WCDMA BTS may be totally lost. Use BTS Site Manager to see the operation status in BTS end additional troubleshooting. Otherwise the problem is likely located either in BTS or in transmission between BTS and RNC. Supplementary information fields 1 IPv4 address of the remote end. 7651) that may indicate the reason failure. IP BTS for the for 2 196 Id:0900d805806692af DN99580892 Issue 08A . This field is filled with zeroes if IPv4 addressing is in use. This field is filled with zeroes if IPv6 addressing is in use. The system cancels the alarm automatically when the fault has been corrected. See other possible active originated alarms (7650.7783 IP BASED D-NBAP LINK FAILURE RNC base station alarms (7000-7900) 50 7783 IP BASED D-NBAP LINK FAILURE Meaning One or more IP based D-NBAP links of a WCDMA BTS have been detected lost by the RNC. The alarm is not set for IP based D-NBAP links if the C-NBAP link is also unavailable at the same time.

Common channel creation constantly fails. The observed cause for the recovery is given in alarm supplementary information.RNC base station alarms (7000-7900) 7784 RECOVERY ACTION FAILURE 51 7784 RECOVERY ACTION FAILURE Meaning This alarm indicates that automatic WCDMA BTS recovery action performed by RNC has failed. see feature descriptions for features RAN1302 and RAN1810 in Product Documentation.BTS does not respond to restart request . Poor FACH RRC connection setup/complete ratio. Common measurement initialization constantly fails.BTS restart failed due to missing BTS O&M connection . Possible values are: 00 01 02 03 04 05 06 07 2 Amount of BTS restarts as recovery action have been used up BTS restart failed due to missing BTS O&M connection BTS restart failed due to no response from BTS BTS restart rejected by BTS due to ongoing BTS SW upgrade BTS restart failed because of invalid BTS O&M message BTS restart failed due to non-supported field value in BTS O&M message BTS restart failed due to unknown object type in BTS O&M message BTS restart failed due to RNC internal errors this value indicates the cause that has lead to recovery actions: 00 01 02 04 05 06 Common measurements are missing and common measurement recovery actions have failed. Poor handover related radio link setup ratio. DN99580892 Issue 08A Id:0900d805806692af 197 .amount of WBTS recovery actions (restarts) have been used up for a specific WBTS object for the current day . Constant radio link failure acknowledged by NodeB. The recovery has been attempted because some of the WCELs under the WBTS has been detected not to be performing properly. The reason for the recovery failure is one of the following: .BTS is busy handling software upgrade and rejects the restart request As a result of this alarm the traffic handling capacity of the WCDMA BTS may be reduced because some WCELs are not performing properly. Supplementary information fields 1 this value indicates the type of failure that prevented the recovery action. For more information about the recovery functionality behind this alarm. Recovery action will be resumed by RNC again after the fault preventing the recovery action has been corrected and if the problem affecting the WCEL performance still remains.

00: The amount of performed BTS restarts as recovery action per day exceeds the limit which is given in the 4th alarm supplementary information field. Check also the status of BTS O&M connection from BTS Site Manager. 3 this value indicates the Local WCEL resource id for the WCEL that was detected not to be performing properly. See instructions below for possible need to perform manual recovery actions depending on the 2nd supplementary information field value. This may be due to high load in BTS side. BTS will restart after software upgrade is completed. The reason might be that RNC and BTS do not use compatible version of the BTS O&M interface. See instructions below for possible need to perform manual recovery actions depending on the 2nd supplementary information field value. See if RNC alarm 7750 is active for possible details on the fault concerning the BTS O&M connection. 05. 06: Unexpected error has occurred in BTS O&M message handling. 04. 03: BTS software upgrade is ongoing and BTS cannot be restarted at the moment. The BTS can be recovered manually by restarting it using either RNC RNW Object Browser or BTS Site Manager. It is defined in PRFILE parameter RN22_FEATURE_OPT_009 (002:1296). Check the BTS status using BTS Site Manager and restart the BTS manually if possible. 01: BTS O&M connection between BTS and RNC is not available and restart could not be performed. Increasing the allowed BTS restart amount in PRFILE enables RNC to perform additional restarts for BTS sites that have no recovery attempts left. Fill in a problem report and send it to the local Nokia Siemens Networks representative. See instructions below for possible need to perform manual recovery actions depending on the 2nd supplementary information field value. 198 Id:0900d805806692af DN99580892 Issue 08A . In case the problem is not related to any specific WCEL (if 2nd supplementary information field value is 08) then this value is set to FFFFFFFF (4294967295d). this value indicates the allowed amount of WBTS recovery actions (restarts) per day. 02: BTS does not respond to the reset request.7784 RECOVERY ACTION FAILURE RNC base station alarms (7000-7900) 08 Base Station resource manager process family (BRM) hand crash in RNC. Collect OMU computer log from RNC and also logs from the BTS in question. In this case the BTS cannot be restarted by RNC until next midnight when RNC will reset the BTS specific restart amount counters. Instructions 4 Check the reason for the recovery failure from the 1st supplementary information field and proceed accordingly.

proceed accordingly based on the 1st supplementary information field value. DN99580892 Issue 08A Id:0900d805806692af 199 . Both of these operations trigger C-NBAP link re-establishment and cause a complete reinitialization of the cells. See if alarms 7761 or 7762 have been set for the WBTS in question. if it's value is 08 (BRM hand crash). See instructions below for possible need to perform manual recovery actions depending on the 2nd supplementary information field value. 07: In these recovery failure cases the BTS must be restarted manually using the BTS Site Manager or.RNC base station alarms (7000-7900) 7784 RECOVERY ACTION FAILURE 07: RNC internal errors might be that reading BTS related information from database failed or there are already some other recovery actions going on for the BTS. 05. 04. 02. 06. It is recommended that RNC OMU logs (ZGSC and ZGLE) are collected together with BTS logs for possible further troubleshooting when this alarm is observed.4FA" ) can also provide further information about the attempted recovery actions. COCO/IPNB object disconnect and connect operation from the WBTS object in RNC using RNC RNW Object Browser must be performed. if that is not possible for some reason. RNC OMU computer log ("ZGSC:.50B" and "ZGSC:. Check also the value of 2nd supplementary information field and. Cancelling Do not cancel the alarm. These user actions are required in to ensure that cells are properly recovered after BRM hand crash. 01. The system cancels the alarm automatically when the fault has been corrected.

This means that during recovery actions the whole WBTS can stay unavailable. Supplementary information fields 1 reason why all the WCELs became unavailable at once. The reasons for this are the C-NBAP link break or Base Station Resource Manager (BRM) hand crash in the RNC. as from the system point of view the whole WBTS is still unavailable. To analyze and correct the problem. As a result of this alarm. or if the user locks all the WCELs under the WBTS. it is possible that the BRM hand crash causes the original problem. There can be also individual WCEL level alarms active for the WCELs of this WBTS if they were active prior to the WBTS level failure detection. This alarm is set only if there is at least one cell in the WO state under the WBTS. but after its recovery the C-NBAP link can be unavailable. The possible reasons are: 00 = C-NBAP link break 01 = BRM hand crash Instructions The 1st supplementary information field indicates the reason why the whole WBTS became unavailable.7786 WCDMA BASE STATION OUT OF USE RNC base station alarms (7000-7900) 52 7786 WCDMA BASE STATION OUT OF USE Meaning This alarm indicates that there is a WBTS-level failure that causes all the WCELs in the WO state under this specific WBTS to become unavailable. but the reason can change. For more information on this functionality. The original alarm is kept active. This alarm is set when a known fault occurs and makes all the WCELs under a certain WBTS to become unavailable at once. check the 1st supplementary information field value. This alarm is cancelled when at least one WCEL under the WBTS is recovered back to the WO state. 00: C-NBAP link break This can be caused by different underlying reasons that 200 Id:0900d805806692af DN99580892 Issue 08A . see Nokia Siemens Networks WCDMA RAN documentation concerning feature RAN1461. The field contains the first observed reason for the problem. For example. the whole WBTS is unavailable for traffic.

a transmission break between RNC and BTS resulting from.RNC base station alarms (7000-7900) 7786 WCDMA BASE STATION OUT OF USE are indicated as the C-NBAP link break to RNW O&M: . The system recovers automatically once the transmission between the RNC and BTS is available again. 2. In case of the C-NBAP link failure the recommendation is to wait for a couple of minutes and check if the disturbance is only temporary. When the WBTS level fault functionality is switched from OFF to ON state. DN99580892 Issue 08A Id:0900d805806692af 201 . . Cancelling Do not cancel the alarm. it can be checked if the RNC has active alarms for ICSU or network interface units that can cause the C-NBAP link unavailability. The effect can be seen on the following alarms set by the system. or an RNC network interface unit failure. 01: BRM hand crash The system recovers from the situation automatically. a BTS restart performed using BTS Site Manager. This reason may trigger non-performing cell recovery actions in RNC. The system cancels the alarm automatically when the fault has been corrected. In case of a longer WBTS unavailability. As for the behavior of this alarm when the WBTS level failure indication in feature RAN1461 state is changed. for example. This means that the WBTS level failure alarm is kept active as long as all the WCELs for that WBTS remain unavailable. note the following: 1.an internal RNC failure. there are no effects on the existing WCEL alarms under a certain WBTS. meaning that the BTS gets restarted by the RNC. the functionality for this particular WBTS is still considered as working. The relation between WBTS and ICSU unit can be seen from WBTS data using the RNC RNW Object Browser (the RNC GUI for BTS Connection Resources dialog). and if this alarm is active for a WBTS. for example a spontaneous ICSU restart. When the WBTS level fault functionality is switched from ON to OFF state. a cable or external transmission equipment failure.

Cancelling Cancel the alarm with an MML command. 2 3 4 5 6 7 202 Id:0900d805806692af DN99580892 Issue 08A . the one byte size of field which is output in hexadecimal format. This alarm does not indicate any fault situation.7799 RNC RADIO NETWORK TEST ALARM RNC base station alarms (7000-7900) 53 7799 RNC RADIO NETWORK TEST ALARM Meaning This is a test alarm which is used only for testing purposes for the RNW alarm system of the RNC. Instructions No operation instruction. the two byte size of field which is output in hexadecimal format. The field value is not significant. The field value is not significant. the four byte size of field which is output in decimal format. the four byte size of field which is output in hexadecimal format. Supplementary information fields 1 this is compared supplementary info field meaning that test alarms for same object can be identified by setting different values into this field. The field value is not significant. and it has the same adjustable alarm parameters as the actual alarms. the one byte size of field which is output in decimal format. the two byte size of field which is output in decimal format. The field value is not significant. The alarm is however handled as any actual alarm. so all the alarm handling rules are valid for it. The field value is not significant. and the system does not generate this alarm by itself in any circumstances. The field value is not significant.