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Though policing is a human service au fond, its methods often are strikingly inhuman due to poor leadership and failure of police leaders to tread pari passu with the requisites of man management and other rightful policing techniques. The tragedy of the Indian police is that its means and ends do not amate. The querimony that the feral methods of the Indian police are more dreadful and antisocial than the criminal acts they are supposed to control cannot be dismissed glibly as inaccurate in prevailing

circumstances. Out police system has grown to be a monster deprived of any strains of humanism because of its perennial exposure to inhuman methods of both the criminals and the extant policing system. It is true that association moulds character. The tenor of immunity obfuscates the strains of humanism in police. The issue can be dealt on two fronts; adopting suitable measures in police techniques to make it a more civilized operation and shaping the police environment to make it sensitized to inhuman exposures. As the police leaders themselves are victims of this infaust mould of mind, tremendous organisational efforts are necessary to reinstate humanism in the police. Should the police conform to the standards of humane comportment and methods a la its desinent goals, policing would become a meaningful and relevant service to the society.

The test of the police as a humanised organisation is its acceptance by the societyas a couthie associate so that no child is scared of hearing the name of a policeman

2 and no illiterates take to their heels at the mere sight of one. It is a wonder how people manage to accept the police whom they perceive as an embodiment of bestiality, incivility and inanity as guardians of their life, honour and property. Indian police has cohabited long enough with its disrepute. A decision to furbish its image as a humanised setup though late, is not intempestive as policing is yet intact with its relevance to society though its inhuman methods are fast eating up its credibility. Its leaders cannot afford any more the exuberance of complacency if the police must stand up to its expectations as the peace-keeper of society and assert to resile to its deeper human strains. The process of showing the police its roots which are obfuscated by the lounderings of time and its own working methods must begin anon. The wherewithal of affecting the

transformation is varied and covers such disparate avenues as recruitment, training, exposures, in-service role-play, environment, man management, policing methods, criminals laws organisational pattern, living and working conditions of the personnel, work pressures, self-image, public relation techniques etc. A police leader should cover all these aspects in his plan should he wish to see his police verily humanised.

Human aspect is the fulcrum of policing. Policing is primarily latitant human interaction in the perennial luctation to safeguard the security and rights of the common man and the human quality in the force determines the effectiveness and vitality of the performance. Human resources policy as a device of selecting human stuff needs careful handling at the highest level to attract right people to the fold. The present Indian environment of ruthless concours impleached with a degringolade of values has made human resources management a farce in India. The wherewithal of human resources

3 management like recruitment, promotions, transfers, rewards, punishments etc are no

more employed for maximum benefit of the organistion. Self-interests have undermined quality and character and organisation interests are subordinated to personal behoofs. Though this proclivity is prevalent in all fields of present India, its adverse effects are kenspeckle in police as the line-system of the organisation makes the ingenuity of the human resources management a factor having direct and immediate bearing on the efforts of humanising the police.


An earnest effort from the highest level to infuse the crème de la crème characterised by genuine human stuff, probity and commitment is the foremost need of the police. The prevalence of police administration over general administration in the survival of a nation as a democratic and orderly country necessitates changes in

recruitment policy. This is to ensure that only those with a deep natural humane disposition step into the police so that the arrogance and savagery bred by the

environment do little harm to the public and the tenue of humanism continues alongside policing work.

The chief cause of the police seldom being humane in Indian is its ineffective training facilities. In spite of adequate infrastructures available for police training in India, these centres largely fail to offer quality training to humanise a recruit adequately to stand up-to the challenges of the temulence of the arrogant and feral environment that

4 policing breeds. An overhaul of the extant training facilities in terms of quality, content and character in favour of humanised policing practices in inevitable to keep the police excubant against the depravity of the modern society. There has to be a psychology faculty in the centres to build character and strengthen human fibres. The training

centres should lay emphasis on attitudinal change in recruits and develop the skill of humanised policing. The training centres should give the impression to the public of being temples dedicated to humanising the police apart from actually being so.


The strenuous nature of policing hardens the police in spirit and mind . A measure of creative activities like literary interactions, exposure to poetry and fine arts, musical performances etc besprent in the precious spare-time between policing hours intenerate the man behind the police façade and resiles him to his natural human tendencies. Artistic activities counterpoise the damage done to the man by the role-pay of policing and open him up to the halcyon clime of the ideal and imaginary world, far removed from the hard and brusque realities of the police life and make his life richer. Exposure of the police to social service activities acts as the celestial surgeon to enrace mellowness and dignity to the police . Interaction with people from the plane of oblation sinks the policeman from his inflated self to the roots of his genuine feelings and concerns and conditions him to respond to the vicissitudes of the environment. It opens up a new vista of feelings and experiences that make life richer and meaningful au reste sensitisation of the self. The social service activities as a form of servilitude to mankind

5 and a voluntary involvement with the people abserge the temulence of power and abraid latitant human tendencies in the policeman to bring to the surface his pristine self . It is left to the police leaders to include social service schemes in their human resources development programmes in an endeavour to humanise the police.


Rogers in “ On Becoming A Person”, says, “ The more fully the individual is understood and accepted, the more he tends to drop the false fronts with which he has been meeting life, and the more he tends to move in a direction which is forward”. The conviction of fair treatment and concern for human dignity in the policeman deeply affects his comport beneath. An atmosphere of respect, dignity and fairness resiles his self to its pristine charm of innocence and couthie disposition. On the other hand, the strains of humiliation, contempt and scorn drive him to catharize his frustrations and indignities on both those lower in the hierarchy and the members of the public who come to his doors au desespoir for redressal. The spite and the feral indiginities he inflicts on those at his mercy would be pro rata to those he is subjected to by his leaders. A policeman shabbily instated in his organisation develops a poor self-image. Solley and Murphy analyse this when they say” He perceives, responds, acts and communicates in terms of his complex self-image leads to adjustment mechanisms”. A policeman, proud of his self and work is created by respect to his individual dignity that develops a confidence about humane strains subjacent in his persona and dares him to betray the human responses that are so natural to his entrails and makes the police environment in

6 the country besprent with the milk of human attributes like elegance and civility. kindness, tenderness,


Motivation and deterrence are opposite facets of the same coin that pay for attitudinal, change. Deterrence, although an extra force to the system, is an effective wherewithal in materialising mobility in an intended direction as an addendum to apposite

disparate motivation factors. Efforts to humanise the police call for the

employment of deterrence to inhumane acts by way of exemplary punishments. The prevalence of means over the ends should be made the cardinal principle of policing. The ends, however eximious they be, should not find recognition by the police if the means adopted are mean and deplorable. All inhuman acts by the police should be met with heavy punishments and an atmosphere of social ostracisation of such elements should be created in the force. The realisation that the police are ordinary people and no criminal acts committed in discharge of official duties would extricate them from the ensuing, liability should be made crystal clear. An ingenerate sense of regard to people, oblivious of their locus standi in the social ladder, can be generated in the police by instilling a mortal fear of inhuman acts through exemplary punishments. The fact that policing is a human service au fond does not justify adoption of feral methods in policing. Adoption of violence and savagery by the police gives legitimacy to such methods in the public eyes and thus weakens the orderly fabric of the society. Violent methods like

employment of third degree in interrogation to obtain quick results in preference to the

7 tedium of swink’t investigation weaken the image of the police already weighed under by pressures of work.


Adoption of scientific techniques in policing helps in humanising the police. It saves the police from the antilogy of committing criminal acts to meet the ends of justice. All efforts to humanise the police prove infructuous until the police continues to be at the mercy of violent methods for results. A genuine effort at humanising the police should begin with methods to instil sophistication and accuracy in policing. Old habits die hard. Vigorous efforts to mundify old nasty habits should find priority as a substruction on which the edifice of the efforts of humanising the police should be built.


A few glaring anomalies and erroneous provisions of the extant criminal laws in India contributed to the easy fredaine of criminals from the clutches of the law in many cases and the harassment of innocent persons by the police in some other cases. The loopholes in the criminal laws have to be plugged if crime administration is to be humanised and command a semblance of public respect and confidence. Intelligent adaptations in the extant criminal laws to interdict inhuman policing methods and provide wherewithals for facile crime administration are the needs of the hour. The policeman or the judicial officer under whose custody a person is kept under detention must be made

8 responsible by name for the timely release of the detenue with the provision that if detention exceeds the period provided by law, the concerned officer is liable for proceedings for the unlawful detention sans the privilege of exemptions for acts performed in official colour. Also, all cases of violence and physical outrage committed in police custody should be made punishable with exemplary penalties by special legislations. Such outre measures may bring an end to shocking inhumane acts

committed in the similitude of policing in some quarters and save the Indian police from acute public resentment. All discretions with police and judiciary regarding bail should be taken away with only a select few offences of enormous gravity made nonbailable. This will restrict both the police and the judiciary from showing favours to some

criminals en revanche to favours and bring mechanical accuracy to bail provisions. This measure may be found a path-breaker in preventing the misuse of criminal laws and the inhuman play of favours to some and disfavours to others among the criminals.


The propensity of weighing the police with the responsibility of enforcemetn of all types of legislations has become a major hazard to effective policing. It is

emphatically so with social legislations which pass out of our legislative homes sans cohibition. These progressive measures are inherently controversial in nature and their enforcement by the police weakens its credibility as an agency of serious business and peremptory order. It is plauditory to conceive of the police as a vehicle of progressive measures. In the process, however, the police, is certain to put both its credibility and

9 professionalism in jeopardy as these social legislations lack the depth and gravity required to enforce them and brings an aura of commitment to certain sections of the society or people against the universal image enjoyed by the police as a profession. Assiduous enforcement may be perceived as inhuman acts of high-handedness and harassment of certain section of the society. It is not in the interests of the process of humanising the police to expose it to civil contecks. The exclusion of social legislations from the ambit of normal police work will save the police organisation from the it is not equipped either mentally or

embarrassment of handling issues for which

professionally or organisationally. This measure will exeme the police organisation from unwarranted pressures that add to the dehumanisation process also enhances its

legitimacy as the guardian of the order and security of the human interests.


Though efforts are en train to ameliorate the image of the Indian police, nothing substantial could be achieved due to amateurish handling. The present Indian police managers have their image development wherewithal limited to issuing occasional press statement while image development has become a highly advanced specialisation with perennial scope for further advancements. In view field of of the

considerable significance of the image for successful police operations, the wherewithal of image building in the police is required to be updated with the latest techniques applied by professionals in the field. It does not suffice if the police is humanised; the police also should appear humanised. While public relations professionals can handle

10 the job from the organisational level, an insight to the police about the rudiments of public relations is sine qua non if it is to appear humanised to the public eyes. This necessitates the exposure of the police to the latest public relations techniques at regular intervals to imbibe the skill of civility in interacting with the public.


The proclivity for role –play is a major driving force in the process of motivation. People who enter a new setup, look to their new environment for the role they should assume and the setup tenders them homo coloris in conformity to its own image. People joining a humanised organisation play the role of humaneness to fulfil their esurient urge to identify with the setup. The in-service image of an organisation is a powerful springboard that sets it to actuate that image. An in-service image as a humane setup is de rigueur if humanising the police is to grow as a tradition. The very reputation of the police as a humane setup limits the options of the insiders against acting antilogous to its reputation and thus exert an invied pressure to rise to the expectations of the organisation that owns them. The process of building a humanised image ab intra requires the assistance of skeely image-building technicians and adroit operations by police leaders. This forms the desinent and vital stage in humanising the police.

Humanistic propensions in a hierarchical setup like the police should permeate from above should the organisation be humanised and its power-strata identify it with their organisational self. The police leaders should set standards of human comportmetn

11 for others in the organisation to make it the substruction of organisational behaviour. Policing is an exercise revolving around the fulcrum of humanism while humanism is the foundation on which the edifice of policing should stand. Policing is a crime sans human concerns to support it. The infaust polarisation of dulcet human propensities from nefandous policing activities in the present police setup is a serious organisational malady that renders the very policing system of India counter-productive and as a perpetuator of the licensed crimes. Policing powers are a trust invested in the police for exercise in the general interests of the people. The police loses all its claims to power, the moment it sinks its concerns for people and its policing activities become a depravity, pure and clear.