PAMANTASAN NG LUNGSOD NG MARIKINA

Profile of the Respondents Questionnaire for the Customers (Walk-in or regular) Part I. Information Sheet Instructions: Please put a check mark (√) on the choices which apply to you. About the Respondent Position Level ( ( 1. Age 20- 29 years old 30- 35 years old 36- 40 years old 41- 45 years old 2. Gender Male 3. Civil Status Single Widow 4. Educational Attainment BSBA With MA units MA / Ms Degree Female Married Separated With Doctoral Units Ph D / DBA / DBM Others ( Pls. Specify)______________ 46-50 years old 51- 55 years old 56- 60 years old ) HR Manager / Officer ) Supervisory ( ) HR Staff

5. Length of Service of HR Employees in Social Security System 5 years and below 6- 10 years 11- 15 years 16 years and above

PAMANTASAN NG LUNGSOD NG MARIKINA
Questionnaires on Failure of Redemption in Ablaza Pawnshop, Marikina City (To be rated by: Customers, Employees) Verbal Interpretations: 5Stongly Agree 4Agree 3Neutral 2Disagree 1Strongly Disagree Directions: Put a check (✓) on the box that corresponds to your answer.

Part II – Customer’s Perception A. Customer’s Notifications 1. Ablaza Pawnshop has its major role to held back the socio-economic status through proving/lending funds. 2. Ablaza Pawnshop has its failure when it comes to liquidity, do you agree that they are suffering from inefficiency of cash through its unredeemed items. 3. Ownership of a customer is a good way to pay back the money you have obtained from the Ablaza as a means of collateral. 4. Ablaza Pawnshop has its failing transaction occurred. 5. Pawnshop is one good source of of income when it comes to lending ang pawning of items B. Collection 1. Ablaza pawnshop has experienced failed transaction when it comes to its financial performance. 2. Interest rate has affected the Ablaza Pawnshop in terms of its profitability earned. 3. Ablaza pawnshop helps the people at Marikina City to have immediate cash.

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PAMANTASAN NG LUNGSOD NG MARIKINA
Profile of the Respondents Questionnaire for the Customers (Walk-in or regular) Part I. Information Sheet Instructions: Please put a check mark (√) on the choices which apply to you. About the Respondent Position Level ( ( 6. Age 20- 29 years old 30- 35 years old 36- 40 years old 41- 45 years old 7. Gender Male 8. Civil Status Single Widow 9. Educational Attainment BSBA With MA units MA / Ms Degree Female Married Separated With Doctoral Units Ph D / DBA / DBM Others ( Pls. Specify)______________ 46-50 years old 51- 55 years old 56- 60 years old ) HR Manager / Officer ) Supervisory ( ) HR Staff

10. Length of Service of HR Employees in Social Security System 5 years and below 6- 10 years 11- 15 years 16 years and above

PAMANTASAN NG LUNGSOD NG MARIKINA
Questionnaires on Failure of Redemption in Ablaza Pawnshop, Marikina City (To be rated by: Customers, Employees) Verbal Interpretations: 5Stongly Agree 4Agree 3Neutral 2Disagree 2Strongly Disagree Directions: Put a check (✓) on the box that corresponds to your answer.

Part II – Customer’s Perception C. Customer’s Notifications 6. Ablaza Pawnshop has its major role to held back the socio-economic status through proving/lending funds. 7. Ablaza Pawnshop has its failure when it comes to liquidity, do you agree that they are suffering from inefficiency of cash through its unredeemed items. 8. Ownership of a customer is a good way to pay back the money you have obtained from the Ablaza as a means of collateral. 9. Ablaza Pawnshop has its failing transaction occurred. 10. Pawnshop is one good source of of income when it comes to lending ang pawning of items D. Collection 4. Ablaza pawnshop has experienced failed transaction when it comes to its financial performance. 5. Interest rate has affected the Ablaza Pawnshop in terms of its profitability earned. 6. Ablaza pawnshop helps the people at Marikina City to have immediate cash.

5

4

3

2

1

1 1 1

2 2 2

3 3 3

4 4 4

5 5 5

PAMANTASAN NG LUNGSOD NG MARIKINA

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